Managing Director Jobs

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support. This role is not responsible for the supervision or direction of staff.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door-to-door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working 
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Please submit your CV for review. We will be interviewing candidates from the beginning of December (dates to be confirmed). The first interview for this role will be held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Note: The deadline for applications has been extended until the 18th of December.

Main purpose of the role

The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.

The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.   

Location:   We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.

Duties and responsibilities

Communication

• Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
• Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
• Identify and assess customers’ needs to achieve satisfaction.
• Follow communication procedures, guidelines, and policies.
• Ability to meet and uphold SLAs.
• Ensure KPI’s are met to adhere to RCUK’s standards.
• Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
• Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
• Liaise with wider organisation to manage task at-hand.
• Respond to email queries from multiple inboxes.
• Speediness in responses to live chat queries 

Administration

• Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
• Monitor stock levels working with the current stock management system (ARK).
• Take accurate minutes of meetings.
• Meet operational targets set by the management team.

Courses

Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.

• Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
• Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
• Liaise with Course Centres, managing and approving courses in line with current course Regulations.
• Organise course materials and keep accurate records by:

                      o  liaising with suppliers to maintain adequate stock levels of course materials

                      o  organising the dispatching of course materials to Course Centres

                      o  liaising with Course Centres and the supplier to resolve issues - e.g. lost orders

                      o  liaising with Finance regarding invoicing and payment of accounts

• Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
• Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
• Provide absence cover within the coordinator team.
• Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.

How to apply

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.

The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.

Interviews will be held w/c 9th December 2024

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Personal Assistant (P.A.) to Global & UK Communications Director

Contract: Permanent, Full Time, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:

Want to use your skills in administration, project management and communications to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as PA to the Director of Communications to join a team that is united to drive powerful and purpose driven impact in our communications that will lead to change for millions of people.

About the Team:

Join our Communications Team at WaterAid, where five dynamic disciplines unite to create powerful, purpose-driven impact! Our team spans Brand and Strategic Communications, Digital Content Experience, Creative Content, Strategic Planning, and Media & Talent, each bringing unique skills to amplify our mission. We're all about collaboration, creativity, and bold thinking, working together to drive change and share stories that inspire action. If you're passionate about teamwork and want to be part of a positive, strategic, and open environment, we'd love to hear from you.

About the Role:

As our organised and proactive PA to the Global & UK Communications Director, you will support the strategic and operational management of the Communications Department and ensure its smooth operation. In this role, you will provide seamless support to the Global & UK Communications Director and enhance the coordination across the Communications department. You'll coordinate critical projects, streamline processes, and foster a collaborative team environment, working independently and across teams to champion the department's impact across WaterAid. You'll also ensure efficient project management and information flow, helping the team operate at its best.

You'll also:

• Act as a trusted advisor to the Director on departmental actions and communications, enhancing responsiveness and accountability
• Manage the Director's calendar and communications to prioritise key tasks and deadlines
• Coordinate inputs for presentations, reports, and key documents for senior management and board meetings
• Organise departmental meetings, away days, and training sessions, ensuring smooth logistics and follow-up on actions
• Lead the development of a robust internal communications plan to showcase the department's impact across WaterAid

About You:

• Proven and substantial experience as an executive assistant or administrator for senior leaders in a complex organisation, demonstrating a high level of personal responsibility
• Strong organisational and project management skills, with the ability to handle multiple priorities and meet deadlines effectively
• Excellent collaboration and relationship management skills, balancing the needs of multiple stakeholders and managing priorities in a fast-paced environment
• High attention to detail and accuracy in producing written materials, including reports, presentations, and email correspondence
• Proficiency in Microsoft Office tools, including Word, PowerPoint, Excel, Outlook, SharePoint, and Teams

Although not essential, we also prefer you to have:

• Experience in a charity, marketing, or communications environment
• A genuine interest in international development and WaterAid's mission
• Formal training in project management

Closing date: Applications will close at 23:59 on December 01, 2024. Availability for interview is required week commencing 9th December online, and for second round interviews if successful week commencing 16th in person, at our Canary Wharf Office.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Job Summary
Return Fundraising is looking for an experienced Data Manager to lead the team responsible for overseeing all data services within the business. In this role, you will ensure that data is collected, stored, processed, and reported accurately and efficiently to support exceptional telephone fundraising.

The Data Manager plays a critical role in data compliance, processing, and analysing client data. During campaigns, the team produces exports to clients and third party suppliers, including payment processors and fulfilment houses, and supports the fundraising team to improve the fundraising results using data analysis and segmentation.

You’ll need to be experienced in data management, proficient with databases and Excel, and it would be advantageous to have familiarity with reporting tools and processing software.

Our preference is a hybrid role, working from home with 2 days a week in our London office, however consideration will be given to candidates who live further afield and are looking for a fully remote based position.

Consideration will also be given to a part time role of pro rata 32 hours per week over four days.

Return Fundraising

We were founded in 2015 by former charity employees, and today, we’re proud to be one of the UK’s largest telephone fundraising agencies.

Our team of specialised career fundraisers deliver sector-leading results, and we provide insight, strategy and tailored support to maximise the impact of our charity client’s campaigns.

Main Responsibilities

Data Processing

• Oversee data processing, ensuring data integrity, storage, and secure transfer practices align with industry standards.
• Manage data formatting, ensuring data is accurately prepared and uploaded for clients, suppliers, and our dialer system.
• Implement and maintain rigorous data quality checks, guaranteeing accuracy, completeness, and consistency across all data records.
• Ensure adherence to data handling best practices.

Compliance

• Oversight of data protection and GDPR / DPA2018 practices across the business, with the support of the Director of Data & Operations.
• Understanding of the Fundraising Regulator’s Code of Practice and making sure that day-to-day practices meet our high standards.

Analysis

• Analyse current and historic fundraising data to provide clear segmentation strategies which improve campaign effectiveness.
• Develop and monitor SQL-based dialling rules, adjusting based on performance metrics.
• Produce insightful reports for internal stakeholders, assisting in data-informed decision-making and operational improvements.

People Management

• Manage, develop, and support the Data Assistant, conducting regular performance reviews and one-on-ones.
• Provide training and guidance on data protection, data handling, and operational standards, promoting continuous learning and growth within the team.

Administration

• Maintain comprehensive data logs and prepare up-to-date process documentation.
• Identify and implement process improvements to streamline data operations and support overall business objectives.

Skills

Essential

• High-level proficiency in Excel and experience with structured data schemas.
• Proficient in data segmentation and analysis
• Understanding of data protection best practices
• Understanding and application of basic SQL
• Ability to thrive under pressure, manage conflicting priorities, and take ownership of responsibilities.
• Adaptable and positive approach to change.

Desirable

• Experience working with databases and project management.
• Understanding of fundraising and/or telemarketing sectors.
• Familiarity with reading dialler reports and making informed operational adjustments.
• Knowledge of the Fundraising Regulator’s Code of Practice.
• Experience with APIs and/or automation software such as Zapier.
• Line management experience, including training and development.

Travel

Occasional travel within London and the UK may be required for client meetings, conferences, and training events.

Offer

• Annual salary of £37,000 to £40,000 depending on experience and location
• Full time permanent contract of 37.5 hours per week Monday to Friday,
• Consideration will be given to a 32 hour week over Monday to Thursday, with a pro rata salary
• Hybrid working with flexible working from home and office days
• Consideration will be given to a fully remote position with a salary adjustment
• 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days after five years of service
• Laptop, plus home working equipment including chair, desk and monitor
• Pension contribution of 3%
• A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
• Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects

Program Director (Labour Market Economics)
Location: Based in London with regular travel to sub-Saharan Africa 
Hours: Full time (Office Based, London)
Salary: Negotiable dependent on experience 

Our client is an independent foundation that invests in children and young people in developing countries to improve their lives and to maximise demographic dividends for long term economic growth.

They do this by partnering with visionary African governmental leaders to deliver on initiatives that have the potential to positively and dramatically enhance the life outcomes of their people and the trajectories of their countries.

Focusing on and supporting the efforts of their partners to aid success, our client has recently adopted a new strategy with a clear accountability target: Over the next five years, they want to have played an integral role in substantially and tangibly improving 23.5 million lives. 

The role

We are seeking a Program Director who can complement the existing team by virtue of his or her experience in labour market economics, value chain transformation, and/or the prioritization of public-sector investment in critical economic sectors.

Program Directors work with their government counterparts to design and support implementation of transformative programs, and many of their government counterparts are prioritizing youth employment.

Program Directors are accountable to the CEO and are responsible for ensuring quality execution of programs; strengthening routine monitoring systems; leading evidence-based decision-making; and driving highly leveraged outcomes. Each Program Director will work on a variety of matters related to human capital development and contribute to programs in different African geographies.

You can expect a dynamic environment and a culture of collaboration, innovation, and drive for highly leveraged outcomes.

Experience

To be successful you will need extensive experience with complex and large-scale program ideation and implementation, related to labour market interventions, value chain transformation, and public-sector investment, ideally in Sub-Saharan African countries.

You will have a good understanding of how governmental departments work (ideally with direct experience working within government) and have had significant interactions at high policy levels within governments, with proven experience in managing complex and politically sensitive relationships with different stakeholders. You will support the ambition of policy champions at national level.

Able to demonstrate methodical program oversight and management, you will need an exemplary work ethic with a drive for achieving concrete results from often complex environments. 

Knowledge wise we are looking for strong understanding of labour markets and development economics; excellent data analysis skills; project finance/private sector experience could be advantageous.

This role will suit someone who is used to working at the most senior levels and brings excellent people skills and highly developed communication, presentation, negotiation and influencing skills. Fluency in French and/or widely spoken African languages is desirable

Successful candidates will be required to complete an enhanced DBS check.

CV’s are being assessed and sent to the client on a rolling basis so early application is advised. Please apply directly through our website, sending your CV and a covering letter.

Ivy Rock Partners is thrilled to be working with London South Bank University in recruiting a permanent Group Associate Director - Financial Services.

Purpose of the post:

Ensuring the delivery of high quality financial transactional services and operational reporting across the Group combining strong financial control with a service culture approach to delivery. This post will provide leadership of our key operational services across income and expenditure. In addition, this role oversees the procurement function at LSBU.

Increasingly these services will be provided across the LSBU Group, encompassing the University (LSBU), South Bank Colleges (SBC) and South Bank Academies (SBA) and this role will support the transition to more shared financial systems, policies, processes and services over the next few years.

Key Relationships:

1. The role holder will be expected to build close relationships with
2. the Group CFO and senior FMI colleagues
3. Group Executive and leadership at each of the Group entities
4. Academic and PS leadership
5. Directors of professional services including the Academic Registrar
6. External suppliers and software vendors

Under the leadership of the Group CFO and jointly with the other senior leadership roles within FMI, this role will:

• set the performance and service standards for FMI, role model the principles set out in the LSBU Group behavioural framework, deliver against agreed objectives and targets and deliver excellent customer service
• Establish and maintain effective senior team working within FMI, providing collective leadership, strategic direction and overall management of FMI
• Assist the LSBU Group Executive in the wider leadership, direction and management of the University and Group.

In addition, the Group Associate Director of Financial Services has responsibility for the following areas:

• overseeing aspects of Group financial service and control including Income, Fees & Collections, Payments, Payroll, Pensions, Procurement and Finance Systems
• maintaining Group Financial Regulations and relevant financial policies and procedures.
• ensuring efficient and accurate processing of all financial transactions in line with financial regulations, policies and procedures
• ensuring the full and efficient provision of fees and bursaries services are provided and that billing is accurate, prompt and supports effective collection of fees and accommodation payments
• ensuring that appropriate credit control reporting and activity is undertaken in order that all amounts owed to the Group are collected
• ensuring that payments to staff, suppliers and other payees are processed accurately and on time
• ensuring the effective and efficient delivery of financial systems across the Group, currently Unit4 Business World / Agresso and TM1. Ensure with IT that the environment is secure, available and well administered.
• investigating and reporting on cases of suspected fraud and financial irregularity
• overseeing the development and delivery of compliant, effective and flexible procurement processes and services across the Group
• preparing and presenting papers to the Group Executive and Governing Body/ Group Board Committees as required
• ensuring appropriate supervision, appraisal and learning and development throughout the Financial Services section
• undertaking any other appropriate duties as may be necessary in the interests of the Group or FMI as agreed with the group CFO.
• These responsibilities apply to all entities within the Group. For those entities which have local financial management and control arrangements which are not managed directly by this post the role holder is expected to work closely with those responsible e.g. the SBC/A Vice Principal (Finance & Performance).

SELECTION CRITERIA:

Essential selection criteria:

• A good honours degree or equivalent qualifications/experience
• Significant experience in the design and delivery of financial services at a large and complex organisation. Experience in HE or similar sector preferable but not essential
• Proven track record of service delivery and customer service excellence
• Strong understanding of credit control processes and commercial and more collegiate approaches to debtors and recovery of funds due
• Experience of commercial negotiations and delivery of change projects for the provision of new or improved financial services, finance partnerships and/or transactional assistance
• Strength and quality of leadership and the personal skills required to develop and lead an effective and well-motivated, professional and multi-disciplinary team through a period of change
• Demonstrable management skills, including the ability to set a clear direction; give positive and negative feedback constructively; delegate; and manage both teams and individuals
• Experienced in the use of automations, ticketing systems and other efficient means of providing and supporting high performing services
• Technically sound, including on current regulatory and financial reporting issues and developments including fraud, AML and KYC requirements and best practice
• Excellent oral and presentational skills, including the ability to explain complex issues clearly and succinctly together with excellent written communication skills
• A personal commitment to diversity and equality.

Preferred selection criteria

• Awareness and experience of OfS/charities/ FCA regulations and reporting
• Experience of working with Unit4 Business World / Agresso
• A CCAB or CIMA qualified accountant
• Led or sponsored a significant integrations or process change project

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life. 

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger. 

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes. 

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. 

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

The Philanthropy and Partnerships team at Impetus is a friendly, driven team that is passionate about building fantastic relationships with a variety of funders that lead to meaningful outcomes for the young people we serve. The Head of Engagement role sits within the wider Philanthropy and Partnerships team, working alongside colleagues driving forward philanthropic income generation and donor retention. It plays a critical role in the stewardship of our partnerships and provides our funders with the chance to give their time and expertise as well as their financial contributions.

As Impetus embarks on a new five-year strategy, we are driving forward our ambition to grow our income and support more young people. A key element in achieving this ambition is sustaining a high-performing engagement programme which will support our fundraising activities. This is therefore an exciting time to be joining the team to help us meet our goals and continue transforming the lives of young people.

About this role

We’re looking to recruit an experienced individual who will lead on the donor engagement for all Impetus donors. This person will bridge the gap between our funders and the work we do with organisations in our portfolio and other partners to transform the lives of young people.

They will be primarily responsible for leading and delivering engagement through volunteering activities, and through this securing ongoing support for Impetus’s work. The role is strategic, working in close collaboration with our Investment team to first identify suitable volunteering opportunities via our portfolio partners and then working in close collaboration to deliver opportunities which closely align with the aims of our funders. Our volunteering activities span online CV workshops through to in-person Insight Days, work experience and beyond. The volunteering programme is a vital component of our stewardship offer to our donors, who seek opportunities to meet and support the young people that Impetus serves through the organisation in its portfolio.

The postholder will also support the Head of Engagement (Pro Bono) to enable Impetus to source pro bono support from corporate partners. The role line manages a Philanthropy Officer who facilitates the day-to-day running of volunteering events with partners.

Key responsibilities

Volunteering

• Manage and deliver c.50 online and in person meaningful volunteering activities a year via Impetus portfolio partners.
• Through this delivery of c.50 activities, support the management of Impetus’s funding partnerships, including Corporates, Individuals and Grant Making Trusts, to ensure donors are engaged with Impetus’s work and continue to support.
• Lead meetings (online and in person) with funders to identify their volunteering needs and drive forward engagement opportunities.
• Liaise closely with the Impetus Investment team and organisations in our portfolio to build relationships and craft the planning and delivery of a high-quality programme of volunteering sessions.
• Deliver new strategic opportunities to advance our volunteering programme, including the set-up and initial delivery of a new mentoring programme.
• Identify other new donor engagement opportunities through relationships with our portfolio, expanding the range of opportunities available to donors in response to need and availability.
• Craft relevant communications and collateral for the volunteering programme, alongside Development Directors and the Communications team.
• Ensure all communications with external stakeholders are prompt, clear and compelling.
• Work closely with account managers to ensure effective stewardship over the course of donors’ annual giving cycles, strategically advising on when to hold and host volunteering opportunities.
• Lead on the data analysis of the volunteering programme, regularly feeding back to the Development Director and Investment team in written, verbal and presentation form.
• Ensure the systems and processes around volunteering are maintained and up to date, as well as ensuring the effective use of Salesforce to hold key data.
• Line manage the Philanthropy Officer and oversee their work plan and development.
• Be prepared to travel across London to deliver volunteering events at corporate partner premises.
• Come into the London office two times per week.
• Attend Philanthropy team events outside of work hours including our evening Summer Party; our Saturday Triathlon; and our evening Transforming Lives Dinner. These are in London and outside of London.

Pro Bono

• Support the Head of Engagement (pro bono) in delivering new pro bono partners, including supporting the research of new partners and attending meetings (where necessary) to build new Pro Bono relationships.
• Working alongside the Head of Engagement (pro bono) and the Investment team, to source external support for pro bono projects. You may also support in monitoring the delivery of these projects and reviewing the quality of execution.
• Support in the stewardship of existing pro bono partners including leading appropriate meetings or Lunch and Learn sessions.
• Record all pro bono contacts and projects within Salesforce database.

Other

• Demonstrate professionalism and best practice in all duties. 
• Share the learning from our work across the team, across the organisation and externally.
• Work within Impetus strategy, policies and procedures. 
• Attend Impetus events to provide support to Philanthropy team. 
• Represent the Philanthropy team on internal projects, working groups and committees as required.

Person specification

Essential

• Experience of running a volunteering or membership programme and familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
• Exceptional project management experience, with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
• Proven experience of maintaining and developing excellent relationships and partnerships with a range of stakeholders, each with different needs.
• Ability to proactively seek and originate new business and activities whilst maintaining and developing existing networks.
• Understanding of the role which skilled volunteering can have for charities.
• A strong interest in partnering closely with charities that are committed to learning about the role of volunteering, building out their volunteering programme and working collaboratively to co-design opportunities for Impetus funders.
• The ability to grasp and interpret complex ideas, including the venture philanthropy model of Impetus and the private equity industry.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.
• Growth mind-set: seeks out and acts on feedback in order to improve performance.
• Presence, credibility and ability to look beyond own area of expertise.
• Excellent line management and staff development skills.
• Excellent team player, with a commitment to working in a collaborative and inclusive style.
• Excellent organisational skills with the ability to work independently to prioritise workload and manage conflicting demands in a fast-paced environment.
• Excellent IT skills with experience and knowledge of Microsoft Office and experience in using Salesforce or a comparable CRM system.

Desirable

• The ability to work through the fundraising cycle with donors.
• The ability to work through the pro bono engagement cycle with donors.
• Experience of working in a similar role.
• Knowledge or experience of the youth or charity sector.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative andgets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. 
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. 
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Monday 02 December 2024.

Interviews

First round interviews will take place: week commencing 09 December 2024

Second round interviews will take place: week commencing 16 December 2024

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

This exciting new role is an opportunity to be a strategic leader at the forefront of social and economic research, developing IES’s research on employment, skills and education policy, to achieve tangible impact on employment policy and practice. 

Due to growth in our public policy research, we are recruiting to a new senior leadership role to support our Director of Public Policy and Research to co-lead our multi-million pound programme of research across employment policy collaboratively ensuring it is delivered effectively and to clients’ satisfaction. The postholder will be a credible and experienced researcher, motivated to support our team of policy researchers across the full breadth of our work and will play a critical leadership role in supporting and managing the policy research team. They will support and delegate for the Director of public policy in building, developing and managing a broad array of client and partner relationships across policy areas. They will be a representative and advocate for IES policy research, able to disseminate and influence across the themes we cover.

The postholder will also play a leadership role in developing the Institute more widely, leading strategic projects to build our capacity and capability, facilitating others to do likewise. They will be able to engage and motivate staff and capable of clear and transparent decision-making. Alongside, they will grow and develop their own programme of employment policy research.

In particular, the role involves:

Research development and thought leadership

■ Generating substantial, annual income for self and others;

■ Becoming a known thought leader for the IES portfolio, regularly disseminating and advising IES clients and policymakers, to increase IES’s profile;

■ Managing and directing significant projects consistently to an excellent standard, achieving client satisfaction and maintaining client relationships to build potential for further work;

■ Advocating for high quality research and evaluation to build the evidence for what works in improving employment outcomes;

■ Being a conduit for IES values within IES and in the external context;

■ Developing and maintaining effective links with existing and potential clients and partners, monitoring market trends, identifying new opportunities for IES, and proactively suggesting new lines of work for us;

■ Promoting evidence-based policy and practice to lead towards sustainable improvements in public policy.

Internal leadership and development

■ Co-develop the policy business plan with the Director of Policy Research and support the delivery of the Institute’s annual business plan;

■ Play a leading role in operational management meetings and chairing other internal meetings, particularly related to effective project and programme delivery;

■ Be effective in directing and managing a programme of research, being a role model for excellent project delivery and client relationship management;

■ Leading researcher development through effective line management of senior and principal researchers and supporting the development of early careers researchers through project work and L&D sessions.

■ Strong capabilities in risk management and mitigation, identifying emergent issues and able to intervene early and effectively to control these;

■ Play a leading role in the development of the IES policy research programme, encouraging a culture of leadership and support across our team;

■ Lead continuous improvement activity, engaging staff to realise improvements in their own and the institute’s practice;

■ Be committed to equity, diversity and inclusion, encouraging all staff at IES to achieve their best;

■ Other duties as required by institute directors.

What we are looking for

The successful candidate will have leadership potential, be a highly skilled, credible researcher, known for subject expertise related to employment matters. They will have a strong understanding of high quality and robust programme delivery to time and budget and be able to mentor and coach others to achieve the same. In addition, successful candidates will possess the following:

■ Capability to co-lead and co-deliver a multi-million pound programme of research related to public policy research.

■ Commercial awareness and business acumen, with understanding of working styles within a small, charitable business.

■ Proven track record of generating substantial portfolio of income, to build work portfolio for self and others.

■ Experience in effectively managing and developing people for high performance and a focus on professional growth for self and others.

■ Exceptional self-organisational and presentational skills, with the ability to lead a programme of work, direct projects and support teams to work well with clients.

■ Excellent written and verbal communication skills, with the ability to represent a range of employment topics and convey complex concepts and findings accessibly to a variety of different audiences, including policymakers, the media and the wider public. 

■ The skills and expertise to develop new income, and/or to lead high quality bids, with aspects of innovation within commissioned briefs to ensure IES is a preferred supplier.

■ A track record of research related to a detailed understanding of UK employment and social policy.

■ Demonstrable research capability, and understanding of methods and implications for reliability of findings.

■ Excellent academic qualifications in social sciences or related field or evidence of equivalent experience.

Working at IES

We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way. We would expect the postholder to be prepared to travel to Brighton or London for group meetings on occasion.

Salary: will be within a range of £70,000-£72,000 (full time equivalent) based on skills and experience. 

To view our full range of benefits, please see the IES benefits guide.

IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).

Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.

Because of the nature of our work, appointments will be subject to a report from the Disclosure and Barring Service (DBS) or Disclosure Scotland.

The Institute for Employment Studies is a registered charity (no. 258390). IES strives to be an equal opportunities employer.

Job Purpose

IRRI has given a high priority to growing our work and impact in Africa. The Regional Director will be responsible for providing strategic and practical insights and follow-through to position and grow IRRI in Africa. The Director will ensure a strong reputation for IRRI in relation to our capability to bring big solutions to issues critical for Africa like rural poverty, resilience and sustainability, nutrition/health and national economic advancements. 

The Director will lead the development and implementation of an overall Africa strategy as well as country strategies for IRRI's research needs, outreach, capacity strengthening, partnerships and resource mobilization. This will include identification and development of project opportunities, focusing on key contributions IRRI can make to develop the agriculture and food system in target countries in the region.

The Director will represent IRRI's interests before governments in Africa and liaise closely with relevant government offices and agencies. Act as one of the chief spokespersons for IRRI in Africa and interact with a wide range of national and international partners and donors to seek new opportunities for research and partnerships, including fundraising, private and public-private sector partnerships.

The Director will also advise IRRI management and scientists on regional and national developments, emerging issues for research, new opportunities for funding, and appropriate policies and procedures for working and traveling in the region. Manage IRRI's relations with CGIAR centers, other international organizations and development agencies operating in the region.

This position will be based at the IRRI Regional Office in Nairobi, Kenya and is open for international applications.

Roles and Responsibilities

• To position IRRI and its reputation as a major contributor to critical issues in Africa
• To significantly grow IRRI in Africa to better achieve our mission to impact on rural poverty, climate resilience, the environmental sustainability and nutrition/health
• Lead the development and implementation of an overall Africa strategy as well as country strategies for IRRI's research needs, outreach, capacity strengthening, partnerships and resource mobilization. This will include identification and development of project opportunities, focusing on key contributions IRRI can make to develop the agriculture and food system in target countries in the region
• Provide strategic leadership and enable effective governance and management of IRRI's major research and development programs in Africa by ensuring coherence and synergy between various research programs, projects and activities. This includes oversight of robust financial administrative and human resource systems
• Represent IRRI's interests before high government entities in Africa and liaise closely with relevant government offices and agencies, and local and regional research and education institutions
• Act as the chief spokesperson for IRRI in the region and at international forums with interest in research and development in Africa
• Interact with national and international partners and donors to seek new opportunities for research and partnerships, including fundraising, coordination and engagement with both public and private sector
• Build and maintain a strong and healthy working relation for IRRI with other CGIAR centers, international organizations and development agencies operating in the region
• Create and sustain positive relationships with traditional and non-traditional donors, local missions and development agencies to ensure continued support of IRRI's research and outreach activities in the region
• Coordinate regional and national projects in a manner aligned with IRRI's strategic plan and embedded in IRRI's research areas to ensure synergy and coherence
• Identify and prioritize opportunities to develop IRRI’s programs and activities in Africa
• Provide necessary advice for IRRI management and scientists on regional and national developments, emerging issues for research, new opportunities for funding and appropriate policies and procedures necessary for current and future strategic work in Africa
• Coordinate efforts and resources to build the funding and partnership base to grow IRRI in Africa
• In coordination with the HQ, oversee the management of IRRI offices, finances and human resources in the region

Qualifications

• PhD in agricultural sciences, rural sociology, development economics or related field
• Over 15 years of relevant experience in research, leadership and outreach activities

Skills Required

• Experience in developing large research for development projects
• Demonstrated ability to work in multicultural and multidisciplinary team
• Track record of managing multi-country research for development programs
• Record of high-quality publications
• Prior experience of leadership, partnerships, mentoring and team building

Applications

Applicants are invited to send a cover letter illustrating their suitability for the above position against the qualifications, competencies, skills together with a detailed curriculum vitae, including names and addresses of three referees knowledgeable about the candidate’s professional qualifications and work experience. All correspondence should be addressed to the Human Resources and Organizational Development Office, Ms. Anna Junsay with a subject: Application – Regional Director, IRRI in Africa - your full name.

The position is urgent and will be filled as soon as suitable candidate is found. Only qualified applicants with relevant skills and experience will be contacted. We recommend applying as soon as possible and not later than 4 December 2024.

Family Rights Group’s vision is that every child should be able to be raised safely and thrive within their family. We believe that children in the care system should have loving relationships they can turn to throughout life.

We are the leading specialist child welfare charity working to make that a reality. We’re unique in bringing together legal and social work expertise, advice giving, policy and campaigning, and direct work with young people and families.

Founded 50 years ago, our work combines commitment to human rights and social justice with expertise in child welfare law, policy and practice.

This newly created and ambitious post will give an experienced candidate the ideal opportunity to lead fundraising at the charity, building and strengthening all aspects of it. Working closely with the senior leadership team and other key roles, and combining strategic and practical responsibilities, you will develop and execute a plan to secure significant increases in funding from trusts and foundations, corporates, and individual giving.

This is a part-time role (4 days per week is preferred but other flexible options are welcome) with a start date in January 2025 or as soon as possible thereafter. Please follow the link to access more details about the role including the Job Description. 

The closing date for this role is Monday, 2nd December 2024 (9am).

Location: Hybrid/Head Office, Buckinghamshire

Hours: 35 hours per week

What we do

National charity Hearing Dogs for Deaf People trains dogs that change deaf people’s lives through emotional and practical support – because nobody with hearing loss should feel alone.

The role

As Director of Operations, you will lead the financial, technology and estates operations, ensuring all regulatory and statutory requirements are met and relevant controls are in place across all areas of the charity.

Duties include: 

• To lead the creation of a five-year rolling investment plan, ensuring the relevant measures are in place across the charity to monitor delivery.
• To deliver the 2025 statutory audit and 2025/6 budget process.
• To co-chair the Audit, Risk and Finance committee
• To fulfil the role of Company Secretary and member of the Executive Leadership Team
• To provide supportive leadership of the Finance, IT and Estates teams

Please see job description for full details of the role.

How to apply

If you are interested in working with us in this varied and immensely rewarding job, please send a CV and covering letter outlining your experience, and how this reflects the essential criteria in the job description.

Applications will be reviewed on a rolling basis.

Registered charity in England and Wales (293358) and in Scotland (SC040486).

Job Purpose

This position will lead the established department/s in order to deliver on key priority areas of the Strategic Plan in the areas of: soil, climate and water; integrated crop management and pest ecology; mechanization and post-harvest; crop modeling and technology targeting; remote sensing; adoption; nutrition; and livelihoods, gender and youth issues in agrifood systems. The position will have a key role in strengthening the Institute’s role as a key provider of rice-agrifood systems based outcomes leveraging IRRI’s scientific expertise, international convening role, trusted advisor status, and extensive partnerships network. In addition to being a recognized international expert in the field, the successful applicant will have the leadership experience, standing and personal qualities required to provide inspirational leadership to a group of Research Unit Leaders who will be leading contributions into IRRI’s new cross-institutional functions, and provide strategic guidance in research innovations, partnerships and delivery of program and projects. Department Leaders have a critical role in shaping IRRI’s research for development agenda by bringing together discipline based teams organized through Research Units with cross-institutional functions, in order to ensure both the research and delivery imperatives of IRRI are met.

This position will be based at the IRRI Headquarters, Los Baños, Philippines and is open for international applications.

Roles and Responsibilities

• Lead multidisciplinary and cross-functional groups to ensure that the Department and Research Unit goals and priorities are aligned with IRRI’s overall strategy, priorities,target goals, and values
• Contribute collaboratively to the Institute-wide research management team reporting to the Deputy Director General for Research in order to ensure cross-disciplinary, crosssite, and cross functional collaboration across all of IRRI
• Ensure accountability of Research Unit Leaders to deliver research outcomes in compliance with donor requirements and IRRI’s policies and procedures
• Work as part of a team to bring in new resources to support IRRI’s research for development objectives
• Facilitate the identification of research priorities and optimum usage of IRRI’s resources
• Promote, sustain and develop new strategic partnerships and alliances with public and private stakeholders to cultivate collaborative research programs
• Act as a catalyst and champion of IRRI-wide changes to achieve IRRI’s mission and goals
• Coordinate with IRRI’s Leadership Team, through the DDG-R, in the execution of the Department and Research Unit goals and priorities
• Represent IRRI in research fora, local and international conferences to sustain and develop working relationship with new target investors, donors, government partners, communities and private institutions
• Advocate IRRI’s research for development in international research fora to enhance the IRRI’s brand across different regions
• Engage with IRRI’s national and regional partners to understand their needs and objectives and to provide complementary research for development capacity and programs fulfilling their identified needs
• Facilitate the development, alignment and integration of Research Units operational plans, objectives and key performance indicators
• Lead and facilitate the completion and delivery of research for development outcomes and ensure compliance to funder requirements within agreed timeframes
• Harness the synergy and nurture the creativity of individual staff, multidisciplinary and cross functional research teams to generate innovative research programs and secure new sources of funding
• Ensure high performance research for development delivery from the department in order to achieve maximum success with investors, donors, partners, and users
• Manage, develop and monitor the performance of Research Unit Leaders to ensure the quality and continuous growth of human resources and to build high performing teams

Qualifications

• PhD degree in one of the following areas: soil, climate and water, pest ecology, integrated crop management, mechanization and post-harvest, crop modeling and technology targeting, remote sensing, adoption, nutrition, or livelihoods, gender and youth issues in agrifood systems
• Recognized international leader in a relevant science field
• Significant multicultural and multidisciplinary management experience

Skills Required

Mandatory

• Understand research for development challenges and opportunities
• Excellent people management skills
• Excellent advocacy, presentation, influencing and entrepreneurial skills
• Excellent project management skills
• Proven ability to establish high level of cooperation and alliances

Preferred

• Work experience in Asia or Africa

Applications

Applicants are invited to send a cover letter illustrating their suitability for the above position against the qualifications, competencies, skills together with a detailed curriculum vitae, including names and addresses of three referees knowledgeable about the candidate’s professional qualifications and work experience. All correspondence should be addressed to the Human Resources and Organizational Development Office, Ms. Anna Junsay with a subject: Application – Research Director, SIRS - your full name.

The position is urgent and will be filled as soon as suitable candidate is found. Only qualified applicants with relevant skills and experience will be contacted. We recommend applying as soon as possible and not later than 4 December 2024.

Director of Business Development and Income

Location: Flexible, work from home
Contract: 12 months – to start in January 2025
Working Hours: 22.5 hours per week
Salary: £50,000 - £55,000 per annum pro rata

Key Responsibilities:

Corporate partnership strategy

- Develop and lead a strategic plan to build sustainable corporate partnerships, especially in the pharmaceutical and healthcare sectors. Focus on achieving ambitious financial targets through various income sources, including grants, sponsorships, and direct corporate funding.

Income target achievement

- Drive initiatives to meet or exceed income goals, adapting strategies based on performance insights to maximise revenue growth. Regularly monitor income metrics and report transparently on progress, challenges, and successes.

Relationship building

- Build and maintain strong relationships with key stakeholders in the corporate, pharmaceutical, healthcare, and biotech sectors. Ensure these partnerships align with our clients mission and income goals to foster mutually beneficial, long-term engagement.

Grant and proposal leadership

- Lead major funding applications and proposals, collaborating with internal teams and external bid writers to secure substantial grants and sponsorships. Ensure applications are aligned with income goals and present a compelling case for support.

Compliance and contract management

- Oversee compliance for all grant and sponsorship agreements, ensuring contractual obligations are met, funds are allocated accurately, and reporting is clear and accountable. Maintain high standards of transparency in partnership activities.

Revenue stream expansion & Engagement and Marketing

- Identify and assess new corporate revenue streams and innovative partnerships, particularly within pharmaceutical and healthcare sectors, to sustainably expand income generation and support organisational growth.
- Develop a focused external engagement and marketing strategy to effectively communicate our mission, value, and impact to potential corporate partners, particularly in pharma and healthcare. Enhance brand awareness and reputation through strategic outreach.

Candidate Profile

Ideal candidates will have proven experience in income generation within corporate and pharmaceutical partnerships, a strategic approach, and a record of exceeding financial goals. They should excel at building high-level relationships, driving results, and aligning efforts with their mission to maximise impact.

Essential Skills:

- Proven background in corporate income generation and business development, ideally within healthcare or pharmaceutical sectors, with a strong record of consistently meeting or exceeding income targets.
- Thorough understanding of the charity sector and income generation, including experience in securing, managing, and monitoring grants and corporate sponsorships.
- Strong financial skills, with experience in setting, monitoring, and achieving income targets.
- Excellent communication and negotiation skills, particularly with senior corporate stakeholders.

Personal Qualities:

- Entrepreneurial and proactive, with a forward-thinking approach to identifying and pursuing partnership opportunities.
- Results-oriented, with a strong commitment to achieving and exceeding income targets.
- Analytical and detail-oriented, with the ability to interpret complex information and report progress effectively to a range of audiences.

You may have experience of the following:, Senior Business Development Executive, Major fundraising, Fundraising officer, Grants Officer, Giving's fundraising Officer, Fundraising Manager, etc

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