Manager Assistant Jobs

Job title: Patient Support & Advocacy Officer
Reporting to: Regional Project Manager
Location: Based at home, situated across the Liverpool & Wirral region with regular travel to assigned renal units. 
Hours: Full time hours, 35 hour per week. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post.
Contract: fixed term post until the end of May 2026
Salary: £28,000 pa

An opportunity to provide practical, emotional, and financial support for anyone affected by chronic kidney disease. You will engage with kidney patients, their families, and carers as a source of information, support, and advocacy, in order to improve care and wellbeing outcomes for patients.

This may be in the hospital or other care setting, on the phone, online or face-to-face in a mutually acceptable public place.

The role will cover the main renal units and satellite dialysis units across your designated area in Liverpool and Wirral. Frequent travel and attendance is expected at some sites.

Responsibilities
• With support, establish the Kidney Care UK Patient Support & Advocacy Service in the region so patients, their families, carers and professionals to access independent support on social, financial, health advocacy and wellbeing
• Be responsible for the day-to-day delivery of the Patient Support & Advocacy Service across the region and the effective management of a caseload. This involves regular attendance at renal clinics in the region, building relationships with health and care professionals and being available for patients in the renal unit, on the phone or online, or to meet at a mutually convenient public location
• To support patients to build the skills and confidence needed to positively navigate the challenges presented by health, social care, benefits, and financial support pathways, and to overcome barriers and promote independence
• To support patients to connect with services to ensure that they are engaged in shared decision making and that their voice is central to shaping the care and support they receive
• To raise awareness of Kidney Care UK and the benefits of the Patient Support & Advocacy Service amongst kidney patients, their families, carers, and professionals across the region
• To be a primary source of, or gateway to, local information and access to:
◌ Kidney Care UK Money & Energy Advice services, supporting income maximisation
◌ Kidney Care UK Patient Grants programme, raising awareness of the programme and supporting applications
◌ Kidney Care UK Counselling Service and other appropriate services to meet patients emotional and psychological needs
◌ Reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
◌ Benefits and finances, including employment, housing, and grants from charities including Kidney Care UK benefits and welfare service

To provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• To maintain patient records to allow effective reporting on key performance indicators about patient activity and service outputs
• Identify and create relationships with key services and professionals across the region, to ensure patients, their families, and carers can easily access the Patient Support & Advocacy Service
• To work in a way that respects the personal, social, cultural, and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £15 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.

About the role

Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums. 

This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time. 

As a Fundraising Group Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Responding to all post and queries in under three hours

• Maximising registration conversions and fundraiser activation 

• Providing fundraising support to challenge participants

• Ensuring that the group is a safe, constructive and positive environment

• Going above and beyond at all times to provide participants with an incredible experience

Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.

Full training will be provided alongside regular one to one and team catch ups. 

On a day to day basis you will:

• Work off your own initiative and have exceptional time management

• Be the charity representative for the event

• Maintain a safe and positive environment 

• Identify and solve/diffuse issues within the groups

• Bring your own personality to the role 

• Follow clear processes

• Engage with participants using a warm, friendly and informal tone

• Respond to posts and questions in a timely manner

• Respond to inbox messages from participants

• Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)

• Encourage and motivate participants 

• Work on GivePanel to manage registrations 

• Post engaging content on a daily basis 

• Identify, report and signpost all safeguarding concerns 

Person Specification 

Essential

• At least three years’ professional fundraising experience

• Have own Facebook profile and strong understanding of the platform

• Be available for between 3 and 6 days per week (including one weekend day) 

• Excellent written communication skills 

• Ability to work off own initiative 

• Strong attention to detail

• Team player 

• Ability to multitask

• Problem solver 

• Creative and innovative 

• Exceptional time management skills

• Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!

• Must be available to quickly adapt throughout the day should issues on the group arise

Desirable:

• Events and individual giving experience 

• An understanding of the Facebook Challenge Model and/or experience of running Facebook Challenges

• Experience in using GivePanel or similar platform 

• Experience in managing Facebook Groups 

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Volunteering Support Officer

The role

Working within Tameside’s volunteering team to raise the profile of volunteering in the community, the Volunteering Support Officer will support the delivery of a high-quality service both to individuals interested in volunteering, and to volunteer managers working within Tameside’s VCFSE sector. 

The ideal candidate

The ideal candidate for this role will be someone who is passionate about volunteering and its impact on individuals, organisations, and communities. You will enjoy meeting and interacting with people from diverse backgrounds and communities. You will be someone who likes to work collaboratively and is organised and skilled at following systems and processes.

Salary:  £14,171- £15,154 per annum

NJC Scale: Grade 4 SP 7-11

Hours: 21 per week Monday to Friday (occasional weekend and evening work may be required)

Length of contract: 6 months fixed term

Location: Tameside Borough, with some homeworking

The closing date for applications is 9:00am on 12 August 2024

Interviews will be held on 22 August 2024  and will include a panel interview and task.

Previous applicants for this post need not reapply.

Please note, the successful candidates will be required to undertake an Enhanced Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Student Services Administrator

Location:  Waverley Abbey Trust, Waverley Lane, Farnham, Surrey, GU9 8EP
Contract: Permanent,  Part time - Hours: 2.5 days per week (Wed 1:15-5pm, Thurs & Fri 9am-5pm)
Salary: £24,260 [FTE]

JOB PURPOSE

• Responsible for all calls/emails and face-to-face enquiries to the college relating to all courses. 
• Support our students to get an excellent learning experience from our training courses.
• Assist new students and support continuing students of the college.

The role covers the following main aspects:

• Student administration for all Waverley Abbey College courses
• Liaise with the college team to make sure students have access to all their resources and are supported in using the college software and understanding the college protocols
• Liaise, as required, with the Library Assistant and Registrar on student enquiries relating to these functions
• Liaise with campus administration on smooth running of academic timetables onsite

Key Tasks

• Act as first point of contact for students and enquirers dealing with day-to-day queries
• Develop a sound knowledge of courses and entry requirements
• Onboard new students
• Perform student inductions at the start of the academic year
• Assist Admissions department with enquirers and applicants
• Attend Open Days and Evenings (may be at the weekend)
• Provide IT guidance for students as required
• Liaise with campus team as required to ensure smooth running of courses and to support student access requirements as needed
• Assist Library Assistant as required.
• Maintain accurate database records.
• Circulate college news on Moodle.
• Distribute research ads through necessary channels.

IT software and systems used in the job include:

• Microsoft 365 (primarily Outlook email and calendars, Teams, Word, Excel, PowerPoint, Forms)
• Virtual learning environment (Moodle) • Student record system (Quercus)
• Zoom
• Vimeo
• Library management software (Soutron)
• CRM (Sage)
• Hubspot
• Authenticator applications

Main performance assessment criteria

Effective and efficient performance of tasks and the smooth running of courses, confirmed by faculty, Academic Registrar, and College Manager. 

Accuracy of information communicated, forward planning confirmed by the administration and academic teams. 

This job description is subject to alteration as the needs of the college change. Any substantial alterations will be made following consultation with you.

Please download the Job pack for more information, including the person specification.

Closing date: 20-08-2024

REF-215 771

Reports To: Board of Trustees.

Salary: £45,000 - £52,000 FTE.

Hours: 0.8 FTE (negotiable), primarily on-site with occasional home working.

Pension: 5% matched employer contribution.

Enhanced annual leave and sickness benefit policies. 

About Victoria Hall Harrow

The Victoria Hall Harrow charity started in 1888, with the aim of building a high quality venue for the people of Harrow to come together and to build community. Since then our venue Victoria Hall has been rebuilt twice, most recently reopening to the public in Summer 2021. We also created a new charity some years back (a CIO), transferring the assets of the old charity over. For this reason our Charity Commission listing below is not representative of our current financial position and our assets. 

For around 140 years Victoria Hall has provided space for rent to local residents and groups. It has been used for every possible purpose - parties, events, activities, conferences and much more. 

More recently the trustee board have embarked on a renewed strategy process, and we are now relaunching the charity as a partnership-first community centre, that identifies local needs and uses our assets to best meet those needs, working with a wide range of partners to serve the local diverse communities. 

In June 2024 we agreed our new Vision and Mission. We are still now working through the overall draft of our strategy, which we will be happy to share with you as soon as it is ready in 1st draft form. 

Our Vision

A connected and inclusive Harrow, where people and communities thrive.

Our Mission

We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow’s diverse communities. 

We collaborate with local residents, groups and organisations, using a partnership-first approach.

In order to achieve our new Vision and Mission we now need to recruit our first ever CEO. We thank you for your interest in the role, and we look forward to receiving your application. 

Role Summary

As our first CEO, you will play a pivotal role in shaping the future of Victoria Hall. You will be responsible for leading the organisation through this exciting transition, working closely with the Board of Trustees, staff, partners, and the wider community. This is a unique opportunity to build on our rich history and create a vibrant community hub that makes a real difference in people's lives.

The charity is in a solid financial position, which will enable us with the correct leadership in place to make real progress in our Vision and Mission. Our premises are new and extremely high quality, and very well located. There is a serious lack of high quality community space in Harrow, and we know already that there is significant demand and interest from a whole range of groups who serve the local diverse community. 

You will lead us in identifying what the most important and pressing needs are in our local community, and how best to meet those using our resources. You will create effective and impactful partnerships with local residents, community groups and charities, plus businesses and the statutory sector, to meet the needs identified. 

Key Responsibilities

• Strategic Leadership: Develop and implement Victoria Hall's strategic vision, ensuring alignment with our mission and values, with a strong focus on diversity, equity, and inclusion.

• Operational Management: Oversee the day-to-day operations of the community centre, including financial management, fundraising, marketing, and facilities management.

• Partnership Development: Build strong relationships with a diverse range of local organisations, businesses, and individuals to create a network of support for Victoria Hall's programs and services.

• Financial management and governance: Ensuring that we have robust processes in place, and that our finances are well managed. 

• Community Engagement: Foster a welcoming and inclusive environment at Victoria Hall, ensuring that our programs and services meet the needs of diverse community members.

• Staff Management: Provide leadership and support to the Centre Manager and other future staff, fostering a positive, collaborative, and diverse work environment.

• Governance: Work closely with the Board of Trustees, ensuring that we are effective and develop together. Provide regular reports and updates on Victoria Hall's progress.

As VHH is a very small charity, you will be fully hands on in all possible areas of strategy, governance and operations. You will need to be comfortable across all areas for which you will be responsible. 

Person Specification

Essential

• Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.

• Proven experience in a senior leadership role, ideally within the charity or community sector.

• Experience of managing staff and/or volunteers. 

• Strong strategic thinking and planning skills.

• Ability to oversee our legal obligations, with regards to risk management and mitigation, charity law and more. 

• Good IT skills, able to ensure that our charity uses technology effectively. 

• Financial acumen, with experience in budget creation and management. 

• Experience in successful income generation. 

• A passion for community development and social impact.

• A commitment to diversity, equity, and inclusion.

• The ability to inspire and motivate others.

Desirable

We do not expect any candidate to have all of these desirable attributes. They are simply a list of the many attributes which we think would be of value in the role. 

• Coaching experience and/or qualifications. 

• Experience working in a partnership-based model.

• Knowledge of the Harrow community, local organisations and residents. 

• Experience in marketing and communications, with a focus on reaching diverse audiences.

• Experience leading an organisation through a period of change or transition.

• Fluency in languages spoken in the Harrow community.

• A background in community work or community organising.

• Knowledge of AI and how to utilise in a small charity or business. 

• A clean driving license. 

We want to ensure that we build a team here that reflects our local diverse community. If you believe that you can succeed in this role working with our local community, then we look forward to receiving your application, explaining how you will meet the requirements of the role.

If there are any adjustments that would be helpful for you, and would help you to show us your best, then please do let us know. Our Chair of trustees Gus Alston is happy to speak about this at any point, or you can include with your application.

Interviews

Interviews will be held on Monday 12th August. The interview will consist of a task, and then questions from us, followed by an opportunity for more conversation and questions, including any from you. The whole process will take around two hours on the day. We will provide a £100 shopping voucher to all candidates who attend an interview, as recognition for the time you commit to this process. If you have a preference for timings on Monday 12th August, let us know when you apply. 

Victoria Hall is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals from underrepresented groups.

Contact details to ask any questions and get further information will be visible once you click on Apply for job. 

Post: Project Administrator

Hours: 37 per week

Salary: £23,048.56 - £269,963.55 (annual increments subject to successful appraisals)

Place of Work: Bolton, Greater Manchester

Reports to: Business Support Service Manager

Overall purpose:

• To provide comprehensive administrative support to individual BACKUP schemes and offices.
• To provide accurate information in relation to scheme and service user accounts.
• To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
• To support facilities/buildings management including Health and Safety
• To operate in line with and uphold all BACKUP policies and procedures.

Key Responsibilities:

• Provide secretarial and administrative service to the organisation

• Provide financial support

• Provide office and reception services

• Maintain information systems

• Be flexible

• Policies & Legislation

Administration and Resources Coordinator, Part-Time, Remote Working, joining an International Children’s Charity, based in the UK.

• Salary: £26,750 to £27,750 FTE (£16,050 to £16,650 per annum, based on 21 hours a week)
• Hours: Part-Time (21 hours per week). Open to working patterns.  
• Contract; Fixed Term - 9-month Contract  
• Location: Remote/Home based, anywhere in the UK

As the Administration and Resources Coordinator, working with the Senior Operations Manager and assisting the HR Manager, you will provide support with a wide range of administration tasks across areas such as operations, finance, compliance, governance, and HR.

Keys areas of responsibility include:

• Providing first point of contact for all service providers such as facilities and virtual office provision; telecoms, storage and archive facility, also IT support.
• Maintaining and monitoring compliance and Health and Safety documentation, insurances, and the contracts register, monitoring renewal dates and support with the renewal processes. 
• Meetings: Managing the timetable of Board and Committees meetings, providing support for general meeting preparation.
• Issuing and collecting IT equipment for new starters and leavers. Providing home office set up support. Resourcing IT equipment and any required staff training courses.
• First point of contact for all staff on all IT matters, responding to staff queries or problems as appropriate, referring to the Senior Operations Manager as necessary.
• Financial Support: Assist with processing invoices.
• HR: providing HR administration support assisting with employee engagement administration, L&D administration and other HR related administration tasks.

To be successful in this Administration and Resources Coordinator role you have will worked previously in a similar Administration or Office Coordinator role, and will be able to demonstrate skills, experience and knowledge in areas such as:

• Proven administrative, office administration experience within a varied administrative role, managing multiple tasks simultaneously.
• Experience of providing guidance and support to staff across a broad range of admin areas and queries.
• Excellent IT, MS Office skills, ideally with experience of working with Google Apps.
• Exposure and experience in areas such as: arranging travel, working with suppliers, managing and maintaining insurances documents, Health and Safety documents and other compliance documentation.
• Able to effectively communicate at all levels across an organisation, with excellent written skills to help create and develop documents for internal and external use.  

Deadline For Applications: 28th July, 17.00. 

Salary: £26750 to £27750 FTE (£16,050 to £16,500) based on 21 hours a week.

Hours: Part-Time (21 hours per week). Open to working patterns.  

Contract; Fixed Term - 9-month Contract  

Location: Remote/Home based, anywhere in the UK

Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

Role: Casework Assistant
Duration: 6 months fixed term contract
Salary: £25,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)

We are delighted to be working with a debt advice and education charity to recruit an experienced Casework Assistant.

About the role:

As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.

The Casework Assistant is an instrumental role in the delivery of a quality money advice service. You will engage directly with service users and provide essential and vital support to the team of money advisors to progress client casework.

Key Responsibilities:

• Perform casework administrative and clerical duties.
• Manage day-to-day client interactions, such as incoming enquiries and referrals, respond to client calls/emails
• Undertake all client assessments and maintain advisers’ diaries and outreach bookings.
• Maintain punctual, accurate and compliant records on our case management system
• Provide support to advisers on a regular basis with administrative and casework support.
• Support projects with events/external activities.
• Work closely with supervisors and advisers to ensure smooth and professional service delivery
• Ensure your work meets all regulatory and compliance procedures

About you:

You will need strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.

You will have:

• Proven experience working in a role supporting a busy team in an administrative or triage capacity
• Proven attention to detail and proficiency in first-time accuracy
• A demonstrable proactive approach and unprompted problem-solving skills
• Excellent communication and the ability to manage various stakeholders
• A confident and assertive personality, combined with the ability to carry out duties calmly and professionally
• Understanding of the reasons and need to maintain confidentiality at all time
• Excellent IT skills, including experience of using Microsoft Office; in particular Outlook, Word, Excel and of using systems to monitor and maintain records
• A commitment to the Charity’s work and its values

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

£11.44 per hour

11.00am – 2.00pm, Monday – Friday, term time only

Much Hadham, Hertfordshire

About the role

It is an exciting time to join St Elizabeth’s School as we look to grow our offer and increase our admissions for 2024 and beyond. Due to our expansion, we are looking to appoint reliable, friendly and motivated Midday Assistants to join our hardworking and valued school team.

In this role you will assist children during lunchtime and provide playground support and supervision, alongside assisting with the management of the dining hall to enable a calm and enjoyable lunch for our students. You will enjoy working with children and demonstrate organisation, patience and understanding.

Experience of working with children in an education environment is preferred, however full training will be given. Visits to our school are most welcome, please call to arrange a suitable time where we look forward to meeting you.

Why work for us

Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions.

Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.

In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:

- Eligible for Blue Light card – discounts on big brands!
- Discounted gym membership
- Employee recognition scheme
- Life assurance
- Free on-site parking
- Recommend a friend payment up to £500!*
- Confidential employee assistance programme
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
- *terms and conditions apply

How to apply

Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.

Equality, Diversity & Inclusion

At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.

Registered Charity 1176777

REF-215 659

Senior Children’s Residential Support Worker (EBD)

Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s home in Cheadle Hulme provides residential Care for Children and Young People with who have been displaying signs of Emotional Behavioural difficulties.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love, and support that they would receive as if it was their family home.

Location – Cheadle Hulme

Hours - 37.5 hours per week

Salary - £27,590 (14.15) per hour.

Sleep in shifts paid at £96.00 per shift.

Weekends paid at 25% premium on the hourly rate (£17.68 per hour)

Benefits

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies includingenhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleagues and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

We also provide a caring, supportive environment for all our employees, with a strong emphasis on a good work / life balance, and this something you can’t put a value on!

Please see the attached list for the full list of benefits on working for the Together Trust.

About the position….

• As a Senior Children’s Residential Support Worker, you will work as part of a residential childcare team providing support for the children and young people with their physical, emotional, and social needs with an emphasis on promoting their personal growth and independence.

• Working on your own initiative and as part of a team, you will be to preparing and assisting the children and young people to fulfil the aims of their person-centred plan.
• You will support the children and young people to start to develop life skills and work closely in a team that has a passion to improve their lives whilst in our care.

• You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the children and young people as individuals.

We provide compassionate, nurturing care for the children and young people who are in crisis and have complex needs, supporting them to move on from a difficult past to a brighter future.

About you….

We look for applicants who have the following skills.

• Completed the QCF level 3 / 4 in Children, young people, and family’s practitioner qualification or equivalent to be eligible to apply for this position.
• Good communication and interpersonal skills, a large part of this role you will be working with Social Workers and parents.
• Previous experience in keyworking with the young people that we support, including primary responsibility in complex cases and being able consider the feelings and the wishes of the young people that we support.
• Previous experience in shift leading, supervising team members in the absence of the Registered Manager / Assistant Manager, including contribution to assessment and appraisal of the team.
• Have a sound knowledge around the safeguarding of the young people that we support.
• A good standard of written English and IT skills would be essential, you will be writing reports and keeping record of the Children and Young Peoples progress.
• Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable.

Is this you? Are you ready to make a positive change?

Then please take a closer look at the Full Job Description and Person Specification are attached to this advert.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Apply now!

If you think you might have the relevant skills and experience, we are looking for, please get in touch or apply now.

In order for the Trust to meet its apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

About us

The Tudor Trust is a grant-making organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £220m, our annual commitment to grants has averaged £20 million. 

We are currently in a period of transition from a family foundation to one that is independently led by a newly formed board of trustees.  At the same time, we are rebuilding our staffing structure in line with an emerging strategy that has greater emphasis on aligning our investments to building thriving communities.  We want to take a systems thinking approach that centres racial justice in all our work.

As we continue on our transformative journey, an opportunity has arisen to join the Tudor Trust as the Head of Finance and Operations. You will provide direction to our financial strategy and management of the organisation, ensuring sustainable growth and financial health.

You will be part of the senior leadership team (SLT), making an active contribution to the strategic direction, planning and leadership of Tudor Trust in collaboration with the wider team. You will be pro-active in your delivery; model our behaviours and ensure racial and social justice are at the centre of everything we do.

For the last 18 months, the post has been held by an Interim, who has successfully brought our financial and governance processes and systems up to date and in line with best practice.  The opportunity for a new Head of Finance is to work with these systems, whilst also supporting the CEO to develop the finance, investment and governance functions in line with the developing strategy.

About the role

The Head of Finance and Operations will be responsible for all finance support including budgeting, reporting, financial planning, managing risk and liaising with external auditors as well as advising senior management on fiscal strategy, while fostering a culture of financial accountability and continuous process improvement.  

As a senior manager within Tudor Trust, you will actively contribute to the broader goals and ambition of the charity. You will work closely with the chief executive and board of trustees.  This includes acting as Company Secretary and working particularly closely with trustees and sub-committees focused on all aspects of investment and finance. 

In line with our emerging strategy, there will also be opportunities to support our thinking on impact and social investments, and alternative models to providing social loans and capital grants, alongside our grantmaking.

You will be supervising a finance consultant who provides additional support with the day-to-day financial recording and monthly management accounts.  

Our Finance & Performance team are looking for a skilled and experienced finance professional with excellent communication and analytical skills to become the new Financial Performance & Analysis Accountant in Birmingham. 

In this newly created role you will be responsible for the provision of high quality financial performance reporting, management information and business insights to inform decision making and drive financial performance.   

You will be responsible for the month end activities including production of the management accounts with analysis and commentary as well as supporting the financial planning process and provision of financial performance reports.  You will also be responsible for the management and development of our Assistant Management Accountant and will collaborate with Finance & Performance colleagues as well as the Finance Business Partners.

This role is ideal if you want to join a friendly and capable finance team where you will play a key role in shaping and developing our financial performance and reporting function.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Financial Performance & Analysis Accountants? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Financial Performance & Analysis Accountants! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).  

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Senior Children’s Residential Support Worker

Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s homes across Greater Manchester work with young people with Autism, learning difficulties and other complex support needs as well as helping children who have suffered trauma or display Emotional Behavioural Difficulties as well as Harmful Sexual Behaviours.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love, and support that they would receive as if it was their family home.

Location – Various Location across Greater Manchester

Hours - 37.5 hours per week

Salary - £27,590 (14.15) per hour.

Sleep in shifts paid at £96.00 per shift.

Weekends paid at 25% premium on the hourly rate (£17.68 per hour)

Benefits

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies includingenhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleagues and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

We also provide a caring, supportive environment for all our employees, with a strong emphasis on a good work / life balance, and this something you can’t put a value on!

Please see the attached list for the full list of benefits on working for the Together Trust.

About the position….

• As a Senior Children’s Residential Support Worker, you will work as part of a residential childcare team providing support for the children and young people with their physical, emotional, and social needs with an emphasis on promoting their personal growth and independence.

• Working on your own initiative and as part of a team, you will be to preparing and assisting the children and young people to fulfil the aims of their person-centred plan.
• You will support the children and young people with communication and work closely in a team that has a passion to improve their lives whilst in our care.

• You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the children and young people as individuals.

We provide compassionate, nurturing care for the children and young people who are in crisis and have complex needs, supporting them to move on from a difficult past to a brighter future.

About you….

We look for applicants who have the following skills.

• Completed the QCF level 3 / 4 in Children, young people, and family’s practitioner qualification or equivalent to be eligible to apply for this position.
• Good communication and interpersonal skills, a large part of this role you will be working with Social Workers and parents.
• Previous experience in keyworking with the young people that we support, including primary responsibility in complex cases and being able consider the feelings and the wishes of the young people that we support.
• Previous experience in shift leading, supervising team members in the absence of the Registered Manager / Assistant Manager, including contribution to assessment and appraisal of the team.
• Have a sound knowledge around the safeguarding of the young people that we support.
• A good standard of written English and IT skills would be essential, you will be writing reports and keeping record of the Children and Young Peoples progress.
• Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable.

Is this you? Are you ready to make a positive change?

Then please take a closer look at the Full Job Description and Person Specification are attached to this advert.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Apply now!

If you think you might have the relevant skills and experience, we are looking for, please get in touch or apply now.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

PiP's philanthropic income has doubled in the last 16 months and this role is the next investment in our Development & Engagement team to steward our funders, secure new funders to maintain income levels, and better communicate our impact.

The role has three main areas of responsibility:

• Managing funding partners - primarily trusts & foundations but corporate income is growing
• Identifying and securing new income – primarily partners in the £5-25K p.a. range
• Manage PiP communications – focused across audiences including non-philanthropic

We're looking for someone with experience in:

• Stewarding existing funders in the £5-25K p.a. range as part of a team including writing compelling impact & evaluation reports
• Developing and pitching concepts to funders to grow existing relationships and secure new partners
• Devising a communication strategy for an organisation and able to deploy this across channels e.g. print, social, and digital
• Being based on-site with service delivery and able to utilise this towards fundraising and communications goals
• Handling all elements of a project or delivery, PiP is a small charity so mucking in is essential
• Working across structures from senior management to delivery staff internally and externally

We're offering the following benefits:

• A salary between £29,500 & £33,500, dependent on experience
• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy of £7.50 per day to help with commuting costs.
• We provide a 4% pension contribution
• It's an early finish on Fridays - we close once all students leave around 4pm.

We recognise not all candidates will match the above criteria, we actively encourage all candidates who meet a majority of the criteria or who believe they could bring transferrable skills to apply.