Management Jobs

We are recruiting for a Service Delivery Manager to lead our delivery at HMP Ranby and across the region.

Hours: Full time — 35 hours per week (the option of part time hours is available)
Salary: £33,437
Location: Primarily working in prisons in in East Midlands, including HMP Ranby, with occasional office based work in London and some opportunity for home-working

The Service Delivery Manager role is ideal for someone who thrives when building relationships with young people, is highly organised, and has the passion and drive to achieve outcomes in challenging environments. This is an exciting on-the-ground position, working mainly within prisons in East Midlands, but as part of a team working in prisons nationally, as well as in the community in partnership with other organisations. You will be responsible for engaging young people in prison and in the community to participate in Spark Inside’s life coaching workshops and one-to-one coaching. You will also manage our team of freelance coaches and play a key role in project management and smooth running of our coaching programmes.

To succeed in the role, you will need to build and maintain relationships with people at all levels in the criminal justice system including prisoners, prison staff of various levels and commissioners. You will also work in partnership with Youth Offending Services, the National Probation Service in the community, and other organisations as Spark Inside’s partnership work evolves. You will enjoy working in challenging and changeable environments. 

To find out more about the responsibilities of the role and required experience, and how to apply, please visit our website and download the full job pack!

We look forward to hearing from you.

POSITION: Fundraising Manager - London

LOCATION: London, office-based (East London)

SALARY: £33k-£45k dependent on experience + London Allowance

DURATION: Permanent, Full Time (40 hours per week)

WORKING HOURS: Variable (Core Office Hours Mon-Fri 10am – 6pm)

REPORTING TO: Head of Fundraising & Donor Care

THE COMPANY

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environmental conservation.

As part of our growth and development, and our continuing commitment to improve community relationships, generate income and deliver events nationwide, we are currently seeking a Fundraising Manager to take charge of our London team and office.

WHAT WE OFFER

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.

• Holiday entitlement of 30 days per financial year (includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)
• Personal learning and development opportunities.
• Automatic enrolment into our workplace Pension Plan (option to opt out).
• Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.

THE ROLE

The Fundraising Manager will be responsible for leading the London team’s overall fundraising strategy and activities. The role requires the postholder to motivate and support their team, and ensure regional and individual fundraising targets are met, in alignment with Islamic Help’s fundraising strategy. This position involves bringing new fundraising opportunities as well as enhancing relationships with existing supporters and donors.

KEY RESPONSIBILITIES:

• Develop and implement comprehensive fundraising strategies aligned with Islamic Help’s objectives and growth plans.
• Identify and prioritise key fundraising programmes and initiatives in collaboration with the Head of Fundraising.
• Lead the fundraising team, providing direction, support, and professional development to ensure high performance and achievement of targets.
• Oversee the planning and execution of large-scale fundraising campaigns, events, and initiatives such as tours, treks, lectures, and dinners.
• Innovate and introduce new fundraising approaches and techniques to enhance donor engagement and increase revenue.
• Cultivate and maintain relationships with major donors, corporate partners, and key stakeholders to secure funding and support.
• Develop tailored proposals and presentations for high-value donors and strategic partners.
• Ensure consistent communication and follow-up with donors, providing regular updates and impact reports.
• Foster a positive and motivating environment for volunteers, recognising and rewarding their contributions.
• Develop and manage the fundraising budget, ensuring cost-effective use of resources.
• Maintain accurate records of fundraising income, pledges, and donor interactions.
• Prepare detailed reports on fundraising performance, including financial outcomes and impact metrics.
• Identify and establish local, national, and international partnerships for joint fundraising initiatives.
• Expand Islamic Help’s capabilities through strategic collaborations, increasing access to expertise, skills, and donor bases.
• Represent Islamic Help at various external events and meetings, acting as an ambassador for the organisation.
• Uphold and promote the values and mission of Islamic Help in all professional interactions.
• Ensure all fundraising activities comply with relevant laws, regulations, and ethical standards.
• Continuously improve fundraising processes and practices based on industry best practices and feedback.
• Maintain personal and team health and safety standards, following organisational policies.
• Commit to ongoing learning and professional development, participating in training workshops and seminars as required.
• Perform any other duties assigned by your line manager that are appropriate to your role within the organisation.

ATTRIBUTES:

Candidates will be required to show:

A proven track record in a senior fundraising role with demonstrated success in raising significant funds.

• Strong leadership and team management skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Strategic thinker with the ability to analyse data and trends.
• Adaptable and flexible in working style as this role will entail evening and weekend work to attend events and meet deadlines. Some travel the country may be necessary to meet with donors or attend events.

HOW TO APPLY

To apply, please email a CV and covering letter detailing how you meet the requirements for the post, to our HR department.

Deadline for this vacancy: 31st July 2024

We regret that only shortlisted candidates will be contacted for an interview.

You must have proof that you have the right to work in the UK.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.

Please note: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The advert therefore may close sooner than the deadline date.

Job Title:
Event Manager of The Lady Garden Foundation

Job Title: 

The Lady Garden Foundation is a national charity, founded in 2014, which aims to raise funds and improve  awareness of the 5 gynaecological cancers (Ovarian, Cervical, Womb (Uterine), Vulval and Vaginal).

Job Summary:  
The position of Event Manager is a central role within the Foundation, not only driving the Foundation forward in both fundraising and keeping the cogs turning in all aspects from administrative detail to event organisation. 

This role is unique, from the breadth of responsibilities to the ownership it allows for an individual. 

Responsibilities and Duties:

• Leading development, delivery and execution of the LGF events programme, consisting of already established major donor events and a focus on improving the range of events for a wide general audience that maximises fundraising and drives supporter engagement.

• Develop and maintain strong relationships with event co-founders, committee members, stakeholders and high net worth individuals to maximise income and secure continued committed support.

• To closely work with the relevant events production agency to ensure the smooth running of events e.g. ensuring dietaries are collected, managing event budget inline with sponsorship.

• Responsible for all major donor relationship management.

• Responsible for day-to-day internal fundraising tasks, ensuring gift aid claims are up to date etc…

• Aiding co-founders and committee members with event sponsorship bids and presentations.

• Main LGF contact for event sponsors, includes ensuring contractual agreements are met, generally keeping them informed and happy with the partnership.

• PR- oversee the activities of our pro bono PR team from an events perspective.

• Lead, coach and work closely with the Events and Fundraising Executive to enable them to take on responsibilities for smaller events and manage tasks within the events. 

• General Event Management - Overseeing the organisation of the event, managing invites and RSVP’s, ticket payments where necessary, event sponsors

• Database management (Donorfy)

• Awareness of key health issues and updates in the gynae arena 

• Awareness of activity from other charities within the sector

Experience, Qualifications and Skills:

• At least 2 years of events management experience with a charity or fundraising organisation.

• Incredibly organised

• Ability to work in a very fast paced environment

• Confident and outgoing

• Ability to manage multiple activities at one time including direction from multiple individuals

• A passion for the cause of the Foundation

• Microsoft Office- Competent

• A good understanding of the charity landscape including Fundraising Regulations 

• Effective diary management including your own

• An understanding of women’s health issues and the gynae landscape including the 5 cancers, periods, menopause and reproductive rights. 

• Xero accounting software- not essential but helpful

• Donorfy database software - not essential but helpful

Salary: 28,000 - 30,000 (depending on experience)

Hours: 9am-6pm, Monday-Friday

Location:  Fitzrovia, London

Environment: The Lady Garden Foundation’s office is based within a communications agency- a lively and animated working environment. 

Job description and person specification

Salary: £27,291 - £31,974 FTE (depending on skills and experience)

Contract: Permanent, Part-time (28 hours per week)

Reporting to: Head of Finance, Training, and Operations

Reports from: People and Culture Officer, IT and Data Officer

Location: Sevenoaks Wellbeing Centre, with flexible working options including part-time remote work.

About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get well, stay well, and thrive. As an ambitious, award-winning organisation and a proud member of the Mind federation, we value collaboration, partnership, creativity, and growth. Working with us means engaging in projects that positively impact people's lives, fostering personal growth, and finding satisfaction in the work accomplished. You will be surrounded by supportive individuals committed to making a difference, which can instill a sense of purpose and determination.

About the Role
As our Operations Lead, you will work closely with the Head of Finance, Training, and Operations to ensure smooth daily operations. You will oversee the day-to-day operational flow of the office, ensuring West Kent Mind runs efficiently and effectively.

Who You Are
Your experience can be paid or voluntary, full or part-time, in the UK or overseas.

• Project Management: Demonstrable project management experience and transferable skills to support others.
• Data Presentation: Ability to understand and present data effectively through reports and presentations.
• Process-Driven: Committed to delivering efficiency, consistency, and quality, optimising our charity resources.
• Tech-Savvy: Adaptable and willing to learn new systems and software in a modern office environment.
• Operational Advocate: Passionate about the importance of effective and efficient operational support.

What You Will Offer Us

• Sector Experience: Experience in a small organisation, with a focus on developing and delivering impactful operational support.
• Operational Support: Familiarity with providing high-quality support in a busy and varied environment.
• Efficiency: A knack for creating order and being the first point of contact for colleagues.
• Proactive Attitude: Eager and ready to tackle any task with a willing attitude.
• Microsoft Office Proficiency: Competent in using Microsoft Office Suite, especially Word, PowerPoint, Outlook, and Excel.
• Communication Skills: Strong communicator, both face-to-face and in writing.
• Team Supervision: Some experience in supervising, coaching, and developing team members.

Key Responsibilities

• Operational Expertise: Serve as the go-to expert for building and internal processes, supporting colleagues in their daily work.
• Health and Safety Compliance: Oversee Health and Safety, including annual inspections, policy development, training, and risk assessments.
• Contingency Planning: Maintain plans and registers to address potential risks and safeguard assets.
• Team Supervision: Supervise the People and Culture Officer and IT and Data Officer, maintaining standard operating procedures.
• Administrative Support: Assist with operational administrative support, contract management, and developing ad hoc projects.

Adopting Our Fundraising Culture

West Kent Mind values a fundraising culture where all staff, volunteers, and trustees contribute to fundraising efforts. Whether securing funding for your area, writing thank-you notes to donors, or creating testimonials for grant applications, everyone is expected to embrace this ethos.

Benefits
Passionate Team: Work with a dedicated team making a positive impact.
Holidays: 23 days a year, increasing with service up to 30 days, plus bank holidays. Additional three days between Christmas and New Year (pro-rata for part-time).
Learning: Opportunities for coaching, training, and professional development, including free Mental Health First Aid training.
Pension: Auto-enrollment in our pension scheme with a 3% salary contribution.
Employee Assistance Programme: Access to confidential advice, counseling, and online tools.

Application Process
Please refer to our website and the attached documents for the job description and person specification.

For informal discussions, contact us via the website. Send a current CV and a statement (no more than 2 sides of A4) evidencing how you meet the points under ‘Who you are’ and ‘What you will offer us’.

Due to application volume, we may not acknowledge every application.

Please complete an Equality & Diversity monitoring form on our website. This information is processed anonymously.

Interviews are scheduled for 22 and 23 July 2024. Shortlisted candidates will be notified by 17 July 2024.

Please note: You must provide evidence of the right to live and work in the UK without restrictions for this role. We cannot sponsor visas.

We look forward to receiving your application.

Job Title: Membership and Elections Manager

Reports to: Head of People and Resources

Line reports: Membership Administrator

Contract terms: 35 hours per week 

Salary: £53,694-£55,168

Location: London based with hybrid working

 The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.

You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.

You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.

You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.

Key responsibilities

•  manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
• deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
• provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
• ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
• keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
• ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
• support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
• actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
• manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
• manage the Membership Working Group to maximise strategic impact and new approaches to membership services
• oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
• work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
• lead and support the team, including through the identification and delivery of professional development opportunities
• manage the integrity of membership data in compliance with UK GDPR

Elections

• plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
• drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
• communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
• ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
• maintain an overview of all committee appointments and vacancies
• manage the onboarding process of new appointments with the support of the College Executive Assistant
• measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
• provide election reports and insights to the Board, Honorary Secretary and SMT when required

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the College
• Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects 

Person Specification

Knowledge, Qualifications and Experience

• strategic experience in a membership or donor-based organisation
• processing direct debit subscriptions
• CRM and/or membership databases knowledge
• leadership & management qualification or relevant experience

Skills and Abilities

• a proven track record of delivering positive results in a membership environment
• ability to deliver strategic aims/priorities and meet challenging targets
• can use discretion and apply guidelines sensibly and consistently
• ability to work accurately and methodically under pressure and with conflicting demands
• can deal with a varied workload, multi-task and work to tight deadlines
• ability to work and communicate effectively with people at all levels, including staff and clinicians

Personal attributes

• work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
• support the Head of People and Resources with other aspects of the department’s work
• participate in personal and organisational development activities
• commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• committed to continuing professional development
• solution orientated with a drive to find opportunities for improvement and innovation

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working ( 2 days in the office, three from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• 1 day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
•  Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health cash plan

How to apply

Please submit a 2-page CV and 1-page covering letter  The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on Monday 15 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 12noon 8 July.

Role Purpose

To create and maintain an effective wholistic service to the Community of 9 Religious Sisters resident in a single property in Colchester.

To establish and maintain effective services and standards including administration and record keeping, for the individual Sisters and for the smooth running and upkeep of the house.

To ensure healthcare assessments of Sisters needs are undertaken and that direct payments for their care are negotiated with the local authority, together with any further allowances to which they are entitled.

To and create a warm, comfortable and safe environment for the Sisters, offering flexibility and a range of support and care, enabling them to live their lives as safely, comfortably and independently as they can, with staff in place to support them.

To liaise with the Sisters in the Community and to work alongside them in creating and maintaining a happy, safe and welcoming home which provides high levels of support and care.

Principal Duties:

A Health and Wellbeing:  Main tasks

 · appointing, leading, training and co-ordinating a team of carers to provide adequate and appropriate 24/7 care

· preparing staff rotas and leading staff meetings as and when needed.

· facilitating the health and wellbeing of the sisters as requested by:

o Making health related appointments and driving/arranging transport for Sisters to and from such appointments.

o Accompanying residents to appointments and undertaking hospital visits as required, in agreement with the Community. Or allocating another carer to do the same

o Arranging for visits from medical and health professional visits (eg: District nurses, care staff, Physiotherapy etc.) as required.

o  ensuring Sisters who are unwell are provided with meals in their rooms if required

o sitting with Sisters and read to them and help with email and personal correspondence, if requested.

o Being aware of any changing needs and circumstances in Sister’s health and wellbeing and agree and arrange for additional support to meet the particular needs of the Sisters.

o As requested, providing additional personal support to a Sister who may have a health concern requiring additional help. This might on occasion, include some help with dressing and personal care.

o helping the Sisters with use of technology as requested including helping with emails and finding things online.

o encouraging and assisting those community members who want to be involved in gardening or any other activity.

B In conjunction with the Community Operations manager:

· To ensure that high levels of cleanliness are maintained, working with the contract cleaners.

· To liaise with the individuals providing those services if any changes or additional tasks are required.

· To understand and assist with all health and safety requirements and statutory obligations, in relation to the buildings and contents of the premises.

· To act on and record any accidents and safety concerns in a timely manner.

C Domestic needs: 

· To assist with the Sisters’ laundry as and when they require it.

· To ensure all curtains and bedlinen are cleaned and replaced when needed, as agreed by the Sisters.

· To ensure household equipment is maintained in accordance with legislation and needs and discuss and agree any replacement or additional equipment when required.

D Meals

· to employ and oversee kitchen/cooking staff as needed to ensure all meal and dietary requirements are met

· To undertake shopping for household requirements where required.

· To set up online shopping for the Sisters, liaising with them about their needs and helping them with this.

E General

· To facilitate the best use of the building for the Sister’s welfare and undertake practical tasks in relation to this as required.

· To ensure cover for all services is provided at all times and that the community is aware of any cover arrangements.

· To assist with the organisation of occasional events and funerals at the request of the Sisters.

· If requested, to make arrangements for refreshments for individuals, groups and meetings.

· To undertake any other duties that can reasonably be required of the role.

 Personal Requirements:

A background in healthcare and supervising staff

Confident driver with clean driving licence

Knowledge of the care sector including accessing services and local authority allowances

Able to maintain confidentiality

Appreciation of the Catholic ethos of the house

Full DBS clearance for this role

We’re looking for an experienced individual to join our Community Fundraising team based in Wales as Community Fundraising Hub Manager, this is part of a job share role covering our North West, Northern Ireland and North Wales hub, the role will have the responsibility for the Wales and part of the North West area of the hub. You will join us working 21 hours per week on a permanent basis and in return you will receive a competitive salary of up to £24,817 (pro rata of £41,363) annum plus excellent benefits.

Please note, the proposed start date for this role is 1st October 2024.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

The Community Fundraising Hub Manager is an exciting role for an experienced community fundraiser who wants to make a positive impact and drive income generation. Sitting in the Community Fundraising and Events department within the Marketing and Income Generation Directorate the Community Fundraising Hub Manager plays a pivotal role in shaping community fundraising and positive volunteer experiences. This is an opportunity to work across a diverse range of products and activities, lead a team of dedicated staff and volunteers and demonstrate the joy and impact of community fundraising all for the benefit of cats and kittens in the UK.

What we’re looking for:

• Significant experience in Community Fundraising
• Line manage experience with a track record of developing individuals and leading a team
• Direct experience of working with volunteers
• Experience of producing reports and analysis of activity against KPIs
• Experience of planning and working to income/expenditure budgets 
• A flexible approach to working hours and able to attend events which may occasionally fall on evenings or weekends

What we can offer you:

• salary of up to £24,817.80 per annum plus excellent benefits
• generous annual leave entitlement
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 7th July

Virtual interview date: Monday 15th July

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Media and Comms Manager

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Comms Manager who is passionate about improving life for the LGBT+ community in the UK.

Founded in 1982, Galop has been championing the needs and safety of the LGBT+ community for 40 years. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide longer-term support to thousands of LGBT+ victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research around LGBT+ people’s experiences of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.

About the Comms Manager

The Comms Manager is a strategic, hands-on and varied role that reports into our Head of Fundraising and Comms. You will play a pivotal part in helping Galop to reach our community, increase engagement amongst our supporters and amplify the voices of LGBT+ abuse and violence victims.

You will be our first point of contact with the press and media, and lead on drafting statements, providing quotes, arranging media and briefing the CEO for any external appearances.

You will have responsibility and oversight of our social media channels and website content, working closely with key stakeholders across our fundraising, frontline and senior management teams to meet the needs of the charity and create content which resonates with our audience.

You will work with and support the CEO and Head of Fundraising and Comms to drive internal comms as Galop grows. You will also be responsible for co-creating, planning and delivering an annual communications plan for the organisation with the senior leadership team, ensuring an effective and consistent voice in both our proactive and reactive comms work.

The need for Galop’s work has grown in recent years, and this is an exciting time to join our ambitious team and help shape our charity’s future. Due to the nature of the role, in cases of emergencies or urgent external situations, weekend or evening work may occasionally be required.

Location: Hybrid – with travel to Galop’s offices in central London required two days a week.

Hours: Full Time (35 hours per week)

Contract: Permanent

Salary: £37,986.35 - £39,968.77 including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop building in central London

Closing Date: Applications should be submitted by 11:59pm on July 28th 2024.

First round interviews will be held on week beginning August 5th 2024.

REF-215 257

Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

WithYou is part of a consortium and our team in Lambeth is recruiting for a Service Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

The Service Manager will directly link in with both the Head of Partnerships for WithYou and the Addictions Borough Lead, as lead providers, to ensure clear communication and a mutually agreed delivery of service. As Service Manager, you will be responsible for collaboratively leading the team to ensure a high level of performance by meeting targets and KPIs set, whilst creating a supportive and inclusive environment for our staff team. This post requires excellent leadership skills to work innovatively and confidently, supporting staff in high performing recovery work, overseeing quality assurance and safeguarding and with the capacity to work within competing demands and tight timescales.

Safeguarding those we provide our services to, sharing your concerns and putting the right interventions in place is key to the success of this role.  You will work with a dedicated team of people, building strong relationships with other agencies to deliver the comprehensive support needed by those using our services. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go.

This is a permanent, full-time role working 37.5 hours per week.

What we're looking for

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of an exceptional Head of Partnerships and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application and a further discussion.

You should also have:

• A track record of successfully working in joint ventures and partnerships
• A proven track record of creating and maintaining a strong performance management culture
• Evidence of placing service users at the heart of an organisation
• Ability to develop and lead a cohesive team
• Ability to interpret evidence and analyse problems to create viable sustainable solutions
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

A full job description and person specification is available on request.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

What we offer

• Competitive salary plus London weighting
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.

We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.

We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager.  You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.

Are you a strong leader who is passionate about digital transformation and dedicated to making a real difference? Samaritans is looking for a skilled Delivery Manager to join our Digital Services team. You’ll join a passionate and supportive team of experienced individuals, all with the same common goal – of futureproofing our international digital services footprint. 

We’re rolling out a cutting edge CCAAS platform (Amazon Connect) which is the central digital platform for contact services including online chat and voice). This platform will be used to deliver a phone call every 10 seconds to our 20,000 volunteers, 24/7 hours per day, 365 days per year. Your role will help to reduce the number of people who die by suicide.

You’ll be a strong people manager, understand about rolling out service management frameworks such as an information technology infrastructure library (ITIL) and be familiar with service desk operations and IT service management. You’ll be passionate about understanding all of the integration points across a vast network of carriers, platforms, vendors and quality assurance partners. 

• Fixed term contract until 27 June 2025 

• Full time (35 hours per week)

• £49,000-£55,000 per annum 

• We are passionate about flexible working, talk to us about your preferences

• Hybrid working, linked to our office in Ewell (Surrey), with a mix of home and office working

• In-office working: we’d love to see you in the office at least twice per month

• This isn’t a 9-5 role. Given our service delivery model, there is significant evening and weekend working, within your working hours. This role will also require occasional travel to our offices, which are based in Scotland, Wales, England and the Republic of Ireland. 

Key Responsibilities:

• Team Management: You’ll lead a group of highly experienced and passionate team mates.

• Procedural Documentation: Collaborate with team members to document current and future processes, develop standard operating procedures, and provide training and support.

• Transitional Preparation: Prepare and maintain documentation for our platform transition, liaise with stakeholders, and ensure seamless knowledge transfer.

• Service Desk Management: Clarify roles, establish procedures, develop a service catalogue and SLAs, and implement KPIs for efficiency.

• Change Management: Coordinate change efforts, develop comprehensive plans, and ensure effective communication and training.

• Stakeholder Engagement: Build strong relationships, facilitate workshops, and keep stakeholders informed of project progress.

Job Description is here

What’s in it for you – our benefits 

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

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Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

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Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us. 

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Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Application: If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a cover letter (2 pages maximum) tailored around your motivations for applying and your skills and experience in relation to the job outline. 

This role will close for applications at midnight on 7 July. Join Samaritans and make a real difference. 

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

We are looking for an experience, people focussed individual to join our Senior Leadership Team. As the Finance Manager you will play a pivotal role in the organisations financial and legal operations, producing key financial information and utilising your experience to develop individuals around you.

As a non-profit charity, the Union is not only a great place to work, but one where you can see the impact your work has to student lives on a daily basis. 

JOB DESCRIPTION FOR THE PART-TIME FINANCE MANAGER

Purpose of Role

To provide professional advice, information and reports to Trustees and the CEO on all aspects of the Union’s financial and operational performance to enable sustainability and future growth for the organisation. As a member of the Union’s management team, the post holder will provide finance and management reports and ensure all accounting and financial controls are performed in line with good accountancy practice.

Financial Management:

· To be responsible for the management of the Union’s financial affairs ensuring internal and external statutory and

regulatory obligations are met.

· To provide information, advice and guidance to the CEO and Trustees reporting on the ongoing financial viability of the Union and its activities as and when required including the compilation and coordination of budgets and forecasts.

· To ensure appropriate cash flow and investments for the organisation at all times, advising the CEO.

· To coordinate the management of the Unions finances, overseeing the accounting for income, expenditure, and assets, making recommendations for efficiencies and savings in order to obtain value for money.

· To safeguard all the assets of the Union by ensuring that control processes are in place to accurately record asset details in line with the Union’s financial procedures.

· To lead on the budget preparation process to compile, analyse and draft the organisation’s budget each year.

· To manage and develop robust financial systems to suit the organisation’s growing and changing needs under direction of the CEO.

· To ensure that all Union staff and Officers comply with the correct financial systems, procedures and controls and ensure that all statutory requirements are in place.

· To ensure effective processes are in place for assessing and managing business risk, including financial controls and insurance cover.

· To liaise with the University Finance department to submit regular management accounts, variance reports and invoices to access grant funding.

Financial Operations:

· To prepare and produce timely and accurate monthly management accounts.

· To plan and manage the Union’s tax liabilities under existing legislation and reconcile payroll and VAT payments.

· Responsibility for maintaining the Union’s Bank Mandate, ensuring that it is reviewed and amended annually.

· To oversee the processing of all journals.

· To provide support for Commercial Services areas calculating and analysing the cost of sales monthly, and trend analysis as and when required.

· Prepare for annual external audit by completing year end file with all reports required.

· To develop and implement action plans from external audit.

· To oversee accruals, prepayments, stock and depreciation monthly and post journals.

· To prepare for and attend management account meetings with the CEO and the Trustee Board Finance and Audit and Risk sub-committee meetings when requested.

· To produce reports on balance sheet reviews, and twice-yearly reforecast reports.

· Responsible for maintaining the Fixed Asset register, and review of capital investment.

· Manage the Union’s Cash Flow and prepare Cash flow forecasts as necessary.

· Monitor Balance Sheet control accounts ensuring reconciled.

· Overseeing good standards of credit control to ensure that the organisation is distributing monthly statements and debt chasing letters and where necessary instigating legal action for the recovery of funds.

· To analyse VAT transactions and produce the VAT return quarterly

· To submit the annual report and approved accounts to the Charity Commission and other bodies as appropriate and within deadline.

· To ensure the accurate accounting and authorisation of the Clubs and Societies monies and ensure that all expenditure is spent according to Union guidelines.

Staff Management:

· To ensure the smooth running of the Finance Office by overseeing the line management of the finance team.

· To ensure that the finance team produce all data accurately, on time and in the appropriate format adhering to the strict deadlines for both internal & external set tasks.

· To promote a positive working environment and a motivated finance team.

· To provide leadership, direction and coaching for finance team and to set an example of being results focused and aiming for excellence.

· To complete Personal Development Reviews with each member of the finance team.

· To manage, develop and train the finance team in accordance with the Union HR procedures, to ensure that they are meeting or exceeding agreed targets relating to performance, quality of service and standards and taking appropriate action if these targets are not met.

General Notes:

All Union employees are expected to work within the ethos of the Union and strive to achieve the following:

1. To work at all times within relevant legislation as well as structures, policies, and procedures.

2. To work co-operatively with other Union staff and officers, as well as relevant external organisations.

3. To adhere to the highest standards, especially of customer service and safety.

4. To seek to continually develop and improve Union facilities and services.

5. To keep up to date with sector developments, local competition, and students’ views/needs, where necessary undertaking market research to generate such information.

6. To undertake necessary training and to attend all meetings as requested.

7. To promote a positive and professional image of the Union to its members, customers, stakeholders, and other external people.

8. To positively contribute to the organisations ethical and environmental ethos.

9. To perform any other additional reasonable duties as deemed appropriate.

The principle roles and responsibilities will change from time to time and the post holder is required to undertake any additional duties as deemed appropriate.

Staff are required to have a Personal Development plan and to participate in training, meetings or conference considered relevant to their job. Staff must carry out their duties with full regard to the rules policies and procedures and conditions of service contained in the staff information guide.

A condition of the employment is that all staff are expected to assist in key events throughout the year. Staff are expected to portray a positive image both internally and externally of the Union by displaying standards of service integrity, punctuality, politeness, and professionalism.

The Union envisages that this post will develop through time and that the post-holder is expected to be proactive in pursuing these changes. Environmental consideration and environmental best practice are the responsibility of all Union staff. This list is not exhaustive and is a general indication - the role holder will be expected to complete any reasonable task requested of them.

This position attracts  a ‘Golden Hello’ of £500 in first salary payment followed by £500 on successful completion of the probation period.

Our Vision:

We are a charity that delivers transformational services to children, young people and their families across West and North Yorkshire. Our residential homes offer a nurturing environment where children and young people enjoy life enabling them to flourish. Our staff teams share the vision of wanting  our children to achieve their best and so we provide a safe place where their needs are at the heart of every decision we make.  We protect and support children and young people. We do this by providing practical and emotional care and support. We make sure their voices are heard enabling them to have improved choices and outcomes to their lives. 

Our new home is unique as it involves a collaboration between Catholic Care, Bradford Council and foster families offering a therapeutic and trauma informed environment for children aged 6 – 11 years who have experienced adverse childhood experiences in their lives. As registered manager you will have the opportunity to recruit an exceptional team of professional  care staff who will support  the children and help them develop vital skills such as building relationships to help improve their overall wellbeing and support their psychological and emotional development  with the aim of preparing them for a long term ‘forever family’ placement. This is our passion and purpose  and sets the home apart as visionary for specialist intervention children’s services

Overview of Role

This is a brand-new role for someone to make their own! The home is a new addition to our range of services. You will manage the two bedded home working with children in a therapeutic manner, recognising the difficulties that children can experience when considering the impact of early life trauma,  adverse childhood experiences and disrupted attachments. You and your team will help them to learn to thrive in their day to day lives.  The successful applicant will support and manage a team of senior residential childcare workers and residential childcare workers, whilst acting as a corporate parent to the children we care for.

Why Join Catholic Care?

Catholic Care is a forward thinking and vibrant charity providing services for, and employing people of all faiths or of no faith at all.  For the past 160 years we have been meeting the needs of people who are or vulnerable across Yorkshire, having a positive impact on their lives.

Each year the work we do makes a positive difference to nearly 3,000 people, both through our CQC and Ofsted regulated services and in our local communities. We care passionately about the people we support who remain at the heart of what we do. We are a values led charity. Our values are what drive everything we do. They help us to make decisions about what we do, how we do it and who we do it for.

Your wellbeing is important to us and we will make sure you feel valued and part of the Team.  We are a Mindful Employer and accredited with Investors in People and our approaches are there to support you along the way. We also offer benefits which reflect your hard work, including generous annual leave, pension scheme and sick pay policy.

What We Can Offer You:

Competitive salary

29 days annual holiday plus bank holidays (full time equivalent)

Additional 3 days annual leave after 5 years of service

Comprehensive Induction Programme with ongoing learning and development

Career progression opportunities

Regular supervision

Regular performance and development meetings to support your ongoing development

Investors in People and Mindful Employer

Group Personal Pension Scheme

Healthcare Cash Plan

Cycle to Work Scheme

Employee Referral Bonus Scheme