Local Delivery Manager Jobs in Manchester

JOB TITLE: Head of Income & Engagement

REPORTING TO: Chief Executive

WORKING HOURS: 37.5 hours per week (including occasional evenings and weekends)

LOCATION: Reuben’s Retreat offices at Glossop & Ashton-under-Lyne

SALARY: £34,515

OVERVIEW

Born from the loss of Reuben Michael Graham in August 2012 at just 23 months old, Reuben's Retreat is a charity offering practical and emotional support to families of child loss and families who have a child living with medical complexities. Our Retreat is a sanctuary offering a space for families to relax, recharge, remember and rebuild and our aim is to relieve the distress of these families, walking side by side with them on their journey.

MAIN PURPOSE OF POST

• To work with the CEO and senior leadership team to create and implement the fundraising and engagement strategy for the organisation.
• To report to the CEO and Board of Trustees on the progress and delivery of the aims at regular intervals to be agreed with the CEO and to the Board at the agreed and planned Board meetings.
• To be responsible for all aspects of income and ensure the charity achieves the annual budget.
• To manage costs to ensure the charity remains financially secure and able to deliver its strategic aims.
• To lead the fundraising team and ensure the day-to-day effectiveness of our income generation and engagement programme.
• To ensure the organisation operates within charity law and appropriate codes of practice.
• To be an ambassador for the charity to all donors delivering the key messages as agreed with the CEO.

DUTIES AND KEY RESPONSIBILITIES

• To work with the CEO set and regularly review annual budgets for income.
• To achieve agreed fundraising targets from new and existing partners and contribute to the achievement of charity-wide fundraising targets.
• Manage and support a team of five fundraising professionals, ensuring they are motivated, effective, and aligned with the charity’s strategic goals
• Ensuring effective communication with the team in a timely manner through various channels, including (but not limited to) one to one, performance reviews.
• To identify and develop new funding streams including corporate donors, community supporters and potential grant opportunities.
• Ensure marketing and promotional activity is on brand and has clearly defined targets and income goals.
• To secure opportunities to reduce costs and procure donated or discounted goods, materials and services.
• To nurture and maintain existing relationships with key contacts to retain support.
• To lead on the development of inspiring fundraising campaigns, appeals and content for distribution across all social media platforms.
• To review and develop activity through all social media platforms to expand audience.
• To develop donor database and ensure data is captured accurately and appropriately ensuring GDPR and other guidance is adhered to at all times.
• To attend networking events to promote Reuben’s Retreat.
• To lead the fundraising team in ensuring that all donations and income streams are correctly recorded, tracked and gratefully received.
• To oversee the organisation of events by the fundraising team ensuring all events are properly supported and appropriate plans are in place to ensure that all interactions with us are professional and memorable.

ADDITIONAL RESPONSIBILITIES

• Adhere to all of the charity’s professional standards, policies and procedures.
• Uphold ethical and professional standards and behaviour.
• Carry out additional reasonable duties as may be required which are commensurate with the nature of the post to meet the wider needs of Reuben’s Retreat.

This job description does not attempt to describe all aspects of the role to be performed, but indicates the general role required of the post holder. The description of the job is as it is presently constituted. It is the practice of Reuben's Retreat to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This will be conducted in consultation with the post holder.

PERSON SPECIFICATION

[E] Essential criteria

[D] Desirable criteria

We expect the successful applicant to demonstrate how they meet our values:

• Authentic
• Compassionate
• Trusted
• Unique

EXPERIENCE

• At least two years’ experience working in a similar role [E]
• Significant proven ability in income generation and supporter engagement [E]
• Proven ability of achieving financial targets and keeping financial records [E]
• Experience in developing and implementing policies and procedures [E]
• Financial management and budgeting experience [E]
• Experience of leading, supporting and motivating staff in an environment of development and change [E]
• Proven ability of building relationships: establishing and maintaining positive working relationships with others, both internally and externally to achieve the strategic aims of the organisation [E]
• Practice in managing projects on your own from start to finish [E]
• Experience of working with children’s or families support services [D]
• Understanding of GDPR and its impact on charities [D]
• Experience of managing a broad operations function, preferably within the charitable sector [D]
• Proven track record of procuring donated or discounted goods, materials and services [D]

SKILLS/KNOWLEDGE

• Degree level or equivalent [D]
• Ability to plan and organise a varied and busy workload, including handling conflicting priorities and meeting tight deadlines [E]
• Exceptional written and verbal communication skills with the ability to write reports, presentations, proposals and correspondence [E]
• Excellent IT skills, including Microsoft Office suite and social media [E]
• Organisational, planning, time-management and administrative skills [E]
• Full driver’s license and own car with regular travel within the local geographical region (and occasionally further afield) [E]
• Knowledge of compliance with Companies House, Charity Commission and other regulatory requirements in relation to income generation and engagement [D]

PERSONAL QUALITIES

• Warm, friendly and approachable character [E]
• Ambitious, self-motivated and target driven [E]
• Able to work independently and act on own initiative [E]
• Enthusiastic, confident, positive and self-motivated [E]
• High degree of integrity, tact and brand spirit [E]
• Resilient and highly organised with an ability to work to deadlines and multi-task [E]
• Discreet and confidential [E]
• Tactful, tolerant, flexible attitude [E]
• Treat colleagues and beneficiaries with dignity and respect [E]
• An empathy with the needs of families of children living with medical complexities and those bereaved of a child [E]
• Ability to work well under pressure and manage competing priorities effectively [E]
• Able to work outside of normal office hours as required, including evening and weekend work [E]
• Access to own vehicle and driving license [E]

Job Types: Full-time, Permanent

Pay: £34,515.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Free or subsidised travel
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Glossop, SK13 7BQ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Description

Job Title: Training and Development Officer

Location: Home-based, covering the Southwest

Salary: £26,000 (pro-rata), you’d get £15,600 (gross)

Hours: 29.6 hours to be worked flexibly over 4 days

Contract: 36 months fixed-term, Term Time Only

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.

What you’ll be doing:

As a Training and Development Officer, you will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver LtL’s training and projects within diverse communities across a significant geographical area. This role is part of our exciting new climate change education initiative. It is essential that you are able and willing to travel the Southwest and throughout the UK, including overnight. For more details of the role see the Key Responsibilities document.

What you’ll need:

· Experience of delivering projects with diverse communities

· Experience of training and advising educational staff in primary or secondary schools.

· Experience of delivering outdoor nature-based and curriculum linked learning activities

· A passion for nature

· Experience of producing written materials; educational resources, reports, and similar project related communications

· Competent IT skills (particularly Microsoft Office, Teams and Outlook)

· Excellent planning and organisational skills with the ability to manage and deliver a varied workload

· Excellent problem-solving skills and ability to find creative solutions

· Good interpersonal skills

· An understanding of the role safeguarding plays in education

· Ability to work from home or suitable office-type venue

If you don’t have all of the above but feel it could be the role for you, talk to us!

What we offer:

· Flexible working

· Holiday, 28 days + bank holidays + a “birthday gift” day

· Laptop, phone and all travel & subsistence expenses

· Family & carer friendly policies

· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package

· Sick pay

· Pension scheme – 5% employer contribution

· Subsidised Christmas meal

· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 6 out of the 11 from the “what you need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.

We are happy to support with any reasonable adjustments that are needed within the recruitment process.

If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see website for details.

To apply: Please send the following by email to our recruitment team, see our website for details.

· Your CV

· A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate

· Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.

The recruitment process:

The deadline for applications is 9 am on Monday 17th March 2025.

If you have not heard from us by 9 am on Thursday 20th March 2025, you have not been shortlisted.

Shortlisted candidates will be invited to interview (either via TEAMS or at a venue in the Southwest - TBC) on Friday 28th March 2025.

Candidates will be informed of the outcome of the interviews by Tuesday 1st April 2025.

Training and Development Officer

Key responsibilities:

The postholder will deliver training and consultancy to staff in (mainly) primary, Early Years and secondary school settings. The training and consultancy we offer is often bespoke and so all delivery team members contribute to the development of new courses and resources as required.

The training and consultancy may relate to one of our projects (such as Local School Nature Grants or Climate School 180) or be commercial training requested by a setting or local authority.

Flexibility is important as travel will be required and delivery sessions may take place after normal school hours. It will usually be your responsibility to communicate with settings to agree dates and times for delivering the training. The settings may be local or some distance away, so planning your diary to combine visits to reduce travel may be appropriate. When agreed, overnight accommodation and car hire (within budget) may be required.

What would a typical week look like?

Southwest

There is no ‘typical’ week but for a full-time trainer it could look like this. This would of course be scaled down for the 4-day role. The assumption for example purposes makes the starting place Exeter. 

Monday - Travel to Newquay for pm session.  Travel home afterwards. 

Tuesday - Travel to Bath for am session.  Travel to Bristol for twilight session.  Travel to Weston-Super-Mare postcode for overnight stay. 

Wednesday - Travel to Taunton for pm session.  Travel home.   

Thursday - Travel to Kingsbridge for twilight session. 

Friday - Admin day.

The role

We are looking for a Head of Policy and Influencing in Scotland to plan and implement political influencing strategies, creating positive change in policy and professional practice for deaf children and their families.

What you'll do

• Develop and manage relationships with politicians, civil servants and other key decision-makers.
• Act as a senior representative for the organisation in Scotland.
• Advise on campaigning and influencing strategies needed to have maximum impact on deaf children.
• Identify emerging influencing opportunities in line with our organisational strategy.
• Produce and circulate materials to engage key stakeholders with our campaigning.

What you'll need

• Good knowledge of devolution and political systems in Scotland.
• Significant experience of working in a policy, public affairs or campaigning environment.
• Demonstrable success in changing law or public policy through influencing activities.
• Strong organisational, administrative and research skills.
• An open mindset and ability to embrace new concepts and ideas.
• A criminal record check (if offered the position).

 What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus additional 3 days at Christmas (and bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

What we do

The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us with any accessibility or reasonable adjustment enquiries.

The National Deaf Children’s Society is a registered charity in England and Wales (1016532) and in Scotland (SC040779).

Support Coordinator

This is an exciting opportunity to join the team in South Warwickshire, including Rugby.

We’re looking for enthusiastic, motivated and well organised individuals to join the team in delivering a comprehensive Stroke Recovery Service across the region.

There are three roles available and two offer part-time and all offer remote working. 

Position: S11242 Stroke Support Coordinator (three posts)

Location: Homebased South Warwickshire, including Rugby. However, extensive travel will be required as part of this role (will include team meetings and other work-related meetings)

Hours: 1 x 35 hours, 1 x 28 hours per week or 1 x 21 hours per week

Salary: Circa £26,700 per annum for 35 hours per week, pro rata for less hours

Contract: These are fixed-term contracts until 31 March 2026. Our services are contracted, we currently have funding for these contracts until 31 March 2026. 

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 March 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: week commencing 24 March 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Service Delivery Coach, the coordinators will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.

• Providing personalised information, advice and support to address any needs identified.

• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.

• Providing regular reviews to support people in establishing and achieving their own personal goals. 

About You

You will:

• Have a background in a caring and/or charity profession supporting people with disabilities.

• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. 

• Have experience of working with people who may have additional communication support needs.

• Have the ability to use basic Microsoft system.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Please state any preferences for location and flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours and job shares are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Quality and Safeguarding Officer
Contract: Permanent
Salary: £28,100
Hours: Full time (36 hours per week). Flexible working options available
Reporting To: Quality Improvement Specialist
Manages: N/a
Location: Remote with occasional travel to the Leicester head office and other locations, where required.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 177 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Home-Start UK is looking for a Quality and Safeguarding Officer to support our quality assurance (QA) programme and help ensure high standards of safeguarding practice across our network of Home-Start charities.

As part of our Quality team, you will play a key role in coordinating QA reviews, supporting our QA self-assessment programme, and overseeing policy reviews. You will also help facilitate our Quality Reference Group (QRG), Safeguarding Forum, and Trustee Safeguarding Training.

In this role, you will provide safeguarding support by responding to queries, liaising with Home-Start charities, escalating concerns to a designated safeguarding lead, and promoting best safeguarding practices across the network.

If this sounds like your type of challenge, we’d love to receive your application.

Closing date for applications is Friday 7th March, 5pm.
Interviews will take place virtually on the 18th and 19th March 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note: a basic DBS check will be required for this role. This will only be requested if you are successfully appointed to the role.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

Job Title: Chief Operating Officer
Reporting To: Chief Executive
Manages: Assistant Director of Finance and Governance, Head of People, and Head of IT and Facilities
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
Contract: Fixed-Term 12 months
Salary: £72,000 per annum
Hours: Full time (36 hours per week). Part-time would also be considered.

About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role
Home-Start UK is seeking an impressive, values-based leader to provide strategic oversight of organisational operations, performance, and delivery and to provide effective leadership and support to Infrastructure functions – Finance and Governance, People, and IT and Facilities.

This position on the Executive Leadership Team shares responsibility to lead the organisation – to ensure high-performance organisation, progress around diversity and inclusion, and the profile and partnerships required to deliver success for families.

We are a flexible and family-friendly employer with genuine commitment to building equity, diversity and inclusion. If there are any ways we can make this opportunity more accessible for you to apply or to be successful, please do reach out for a conversation.

Closing date for applications is Sunday 16th March at 5pm.
Interviews will take place virtually on Friday 28th March 2025. There will also be initial ‘meet the team’ sessions held on Monday 24th March.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We are looking for a marketing and communications professional with excellent written skills to help share the stories behind the people and the charity. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories of the Soundabout community, this is a varied and exciting role, where a breadth of creative and digital skills is essential. As part of a small but passionate organisation, this role is key to developing our supporter base, increasing engagement with and awareness of the charity, promoting our services, and increasing our fundraising efforts using a mix of storytelling, marketing, videography and photography, research, and other communications tools. We are entering an exciting new phase of growth and development, and this is an opportunity to make a new role your own. If you would like to be part of a team making a real difference to Learning Disabled people through music, we'd love to hear from you.

Key Responsibilities

The candidate will be responsible for marketing and communications at Soundabout which includes:

• Review, update, and deliver a marketing and communications strategy and calendar to support Soundabout's goals, supported by the CEO.

• Plan and deliver strategic marketing campaigns and events (mostly digital), with strategic support from the CEO, including an annual winter fundraising campaign and ad host virtual events to promote Soundabout and build stakeholder relations.

• Develop, manage, and update the content on Soundabout's main website (WordPress), keeping it compelling, accessible, and on brand for all our key audiences.

• Maintain and update the Soundabout Families and Soundabout Choir Hubs websites, ensuring they stay up-to-date and on brand.

• Create, publish, and schedule posts for Soundabout's social media channels with the aim of engaging and growing our audience and in line with strategy, working with the CEO and wider team to determine content. Replying to and moderating conversations in our community spaces. We are currently active on Facebook, LinkedIn, Instagram, YouTube, and Bluesky.

• Design digital and printed marketing materials and publications, such as newsletters, annual reports / impact reports, and flyers for our different audiences.

• Collate content from across the team, to write and circulate newsletters and ad hoc bulletins, editing content so it is coherent in style, using MailChimp.

• Maintain brand consistency across all communications and craft clear, engaging, and inspiring market copy and compelling communications about Soundabout’s work.

• Collaborate with colleagues and the Soundabout community to collect and share their stories in an authentic and respectful way, further developing Soundabout’s storytelling work.

• Work with Administrator to review mailing lists set up on Salesforce (our CRM system).

• Promoting Soundabout’s commissionable activities, maintaining regular communications with commissioners, and proactively anticipating and negotiating renewals.

• Drafting and circulating thank you letters and other regular communications with Soundabout donors, funders, supporters, as directed by CEO.

• Be innovative: review and implement new technologies to improve our campaigns, drive engagement and boost supporter experience.

• Be reflective: review campaigns and proactively adapt plans to optimise future results. Provide analytics for reporting.

• Share stories externally, utilising publications / journals / virtual spaces related to the sectors Soundabout inhabits.

• Review and update automated responses for mailing list sign ups and donations.