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Location: Remote (with occasional travel for events/meetings)
Salary: £40-£45k pro rata
Hours: 28
Job Type: Part time
Contract Type: Permanent

Role Purpose:

This role oversees a team of community support workers and volunteers, ensuring smooth day-to-day operations. As part of a small, dynamic team, the Service Delivery Manager will contribute to fundraising, communications, and event management, while supporting the Director of Operations, Engagement, and Services in executing strategic priorities.

Key Responsibilities:

Operational Management

- Oversee the daily operations of community support services, ensuring the effective delivery of support to individuals affected by MCAS.
- Lead and manage a large team of volunteers, working with the HR team to coordinate recruitment, onboarding, and ongoing training to maintain high service standards.
- Support core functions including fundraising, communications and events, to ensure operational efficiency and delivery of integrated campaigns.
- Monitor and evaluate service delivery, ensuring that objectives and key performance indicators (KPIs) are met and that the charity complies with relevant regulations and best practices.
- Assist in the development and implementation of operational policies, procedures, and systems to streamline processes and enhance service quality.

Team Leadership & Volunteer Management

- Provide day-to-day support and supervision to community support team, offering guidance, performance management, and development opportunities.
- Act as the primary team manager for volunteers, ensuring they receive support to feel valued, supported, and engaged in their roles.
- Organise regular volunteer meetings and training sessions to ensure alignment with our client's mission and objectives.
- Support volunteer retention and recognition efforts.

Fundraising, Communications & Events

- Work closely with the Director of Operations to support fundraising initiatives, including donor engagement, event planning, and community outreach activities.
- Contribute to the development and delivery of communications campaigns, ensuring consistent messaging across all channels.
- Assist in the planning and execution of events, including community support activities, fundraising events, and awareness-raising initiatives.

Collaboration and Stakeholder Management

- Develop and maintain relationships with key stakeholders, including service users, volunteers, healthcare professionals, and partners.
- Collaborate with the wider team to identify opportunities for service improvement and growth.
- Represent our client at external meetings, events, and networking opportunities to raise awareness of the charity and its work.

Person Specification:

Essential:

- Proven experience in operations management, preferably within a charity or community services setting.
- Experience managing and supporting volunteers and/or staff.
- Strong leadership and people management skills, with the ability to motivate and engage a team.
- Excellent organisational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with experience in stakeholder management.
- A collaborative and flexible approach, with a willingness to support multiple functions such as fundraising, comms, and events.
- Proficiency in using Microsoft Office, project management tools, and CRM systems.
- Commitment to the mission and values of our client.

Desirable:

- Experience in fundraising, communications, and/or event management.
- Knowledge or lived experience of Mast Cell Activation Syndrome or experience working within the healthcare or chronic illness sectors.

Benefits:

- Flexible working hours and remote working options.
- Professional development opportunities.
- Being part of a passionate and supportive team dedicated to making a difference in the lives of those affected by MCAS.
- 8% pension contribution
- Christmas closure
- 25 days annual leave plus bank holidays (pro rata)

Bringing the Mast Cell Activation Syndrome community together

Our client is a small UK rare disease charity. Our client established at the end of 2015 to respond to Mast Cell Activation Syndrome (MCAS). MCAS is a crippling, unpredictable and frightening condition affecting the immune system. Sufferers from MCAS have “wrongly programmed” immune systems that react to a wide range of triggers including food, drink, stress, temperature and many others. The effects range from unpleasant allergic reactions, through to an overall debilitation resulting in people being unable to leave their houses. It was first recognised internationally in 1990, with a set of diagnostic criteria agreed in 2011, but is little known or understood in the UK, where incidence seems to be increasing. Here patients can wait 3-5 years for a diagnosis, often receive very little knowledge or help from within the medical establishment and can find themselves in a frightening limbo.

Their mission is to provide support for MCAS patients & their families; to bring the MCAS community together and create a cohesive voice; to lobby for awareness, universally available diagnosis and the best possible care for MCAS patients; and to inspire increased research into mast cell activation and related conditions, to improve understanding and treatment.

REF-218976

The scope of this work includes: 

• Setting up and managing a physical storage unit in an appropriate location, and managing that facility for BGP on an ongoing basis 

• Liaising with the retailer to arrange deliveries to the unit

• Working with the existing BGP team to arrange efficient despatch to community partners, working from existing processes and recommending / making any changes as needed to ensure processes work for all stakeholders

• Stock taking and reporting

• Managing the logistics of postage/ delivery of period products to community partners

• Once logistics are well established, scoping out a potential project to establish a volunteer programme to help with despatch of products

Contract Details 

• Fixed term contract (FTC) whilst the partnership with the retailer is in place (2025)

• 2 days per week - with at least some availability on a Tuesday, which is our team ‘anchor day’ 

• Salary for 2 days per week - £13,600 (FTE salary £34,000)

• Reports into - Community & Education Manager

• Able to attend BGP office in Finsbury Park, London, and nearby storage location 

• Start date February 2025 

 

Person Specification

ESSENTIAL 

• Outstanding project management skills, able to manage this area of work to a high standard

• Experience of managing a physical space such as a storage unit

• Experience of managing logistics and stock control processes to manage a large amount of products safely and efficiently

• Interpersonal skills - this role will need to build great relationships with the existing BGP team, our retail partner, community partners and volunteers

• Able to understand and then adapt / build on existing processes 

• Volunteer recruitment and management experience 

• Strong analytical and Excel skills for logistics planning, reporting and data analysis

• Management of third parties, such as delivery companies

• Understanding of health and safety best practices (additional training will be available)

• Able to manage a defined, delegated budget e.g. for packaging and postage

 

DESIRABLE

• Qualification in project management 

• Experience of storage and despatch requirements specifically related to storage and transportation of period products and similar items

• Experience in recruiting and managing volunteers to assist in manual tasks, such as packing up products for despatch

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to play a key role in supporting the development and delivery of a 3-year Train the Trainer pilot programme in the chosen pilot locations in England or Scotland.

The pilot will train and equip local health care professionals, health promotion workers and local community workers with the knowledge and resources to promote breast awareness, breast screening and risk reduction messages in their own communities.

You will support the 2 public health development managers, train the trainer, with the development and delivery of the in-person programme, including, marketing materials, resource packs and ongoing support for trainees. You will also be responsible for the organisation of training delivery within the pilot areas.

About you

We’re looking for someone who has experience of working on public health focused projects, and engagement experience with a range of audiences from health or community-based organisations.

The right candidate will have a good understanding of health inequalities, the challenges they present to health behaviours and outcomes, and be passionate about addressing these challenges.

You’ll have strong communication and engagement skills and enjoy working to develop successful partnerships with a range of organisations, communities and stakeholders.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

These roles involve significant travel across England (Westminster and Leicester) or Scotland (Glasgow and Lanarkshire).

Therefore, these posts can either be home based or office based at our London, or Glasgow offices (if within reasonable commuting distance).

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Please confirm which location your are applying for in your application.

If you’ve any immediate questions please contact Breast Cancer Now recruitment (please note our offices will be closed from the 24th December 2024 to January 2nd 2025).

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on 13 January 2025

Interview date: W/C 27 January 2025 via MS Teams

Shannon Trust facilitator - HMP Brixton and HMYOI Feltham
1 Full Time or 2 x Part Time (HMP Brixton 21 hours/ 3 days and HMYOI Feltham 14 hours/2 days)

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Brixton and HMYOI Feltham. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

?Interviews will be in person on the w/c 20th January 2025.

REF-218 654

This is a fantastic opportunity for a calm, confident and supportive coordinator to  join one of the UK's leading Christian relief and development agencies. You would be supporting the leadership of our major donors fundraising team  as we seek to secure gifts that enable Tearfund to help more people who are living in poverty. We have the privilege of working with a wide range of funders, as well as Tearfund's field staff, technical experts and leadership team. We enable funders to connect with the issues they are passionate about and to challenge the injustices they see. 

This role requires:

• excellent organisational and administrative skills 
• the ability to prioritise and work under pressure with high attention to detail
• Excellent and proactive planning skills

The successful candidate will be confident and a natural relationship builder with exceptional communication skills. You will need to be flexible and able to deal with ambiguity as well as possessing the ability to take initiative and demonstrate good judgement. 

Do you skills and experience meet the above? Then we'd love to hear from you!

This is a part time role: 21 or 28 hours per week worked over 3-4 days.

All applicants must be committed to Tearfund's Christian beliefs.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

To provide a professional reception service to the people experiencing homelessness that are accessing SIFA Fireside. Ensure that clients access the correct service whilst maintaining confidentiality when dealing with all information and material.

We welcome applications from people with lived experience of some of the issues our clients face including homelessness, mental health, substance use or the criminal justice system and if you are stable in your recovery and feel motivated to use your experience to support others through a similar journey then we would love to hear from you.

· Providing client reception and administrative support to all client services.

· Establishing and maintaining client booking systems and appointment allocations across a variety of services.

· Communicating information with clients on service availability and eligibility.

· Carrying out initial screening for housing appointments.

· Accurate record keeping and use of CRM tools (Customer/client Relationship Management).

· Attending Homelessness Intervention team meetings.

· Checking on client exclusions and alerts on entry to the building.

· Registering attendance at the Support Centre.

· Operating within organisational health and safety procedures.

· Build effective, positive relationships with clients maintaining professional boundaries and ground rules.

· Dealing with difficult and challenging client behaviour.

· Day-to-day management of the client reception, working alongside volunteers and staff to ensure the professional operation of the reception.

• Managing correspondence, including phone calls and messages, emails, letters and packages, alongside volunteers.
• Managing the storage of confiscated prohibited items from clients and reporting to the correct manager for removal where appropriate.
• Support the induction of volunteers to client reception duties, in liaison with the Volunteer Lead.
• Perform photocopying and scanning as required.
• Support business reception as required.
• Undertake other tasks as requested by your line manager or other senior manager.

Progressive career development opportunities and training, 36 days holiday inclusive of Bank Holidays with length of service increments, contributory ethical pension scheme, flexible working options, enhanced staff wellbeing package, invitation to join our Employee Voice group and EDI (Equality, Diversity, and Inclusion) group, central location for transport links.

Prospectus is excited to be working with our client to recruit a Philanthropy Lead to join their fundraising team. The organisation is the largest provider of health and social care services for the Jewish community in the UK. Every week, they touch the lives of 10,000 people.

This role is offered on a full-time permanent basis paying between £34,000 to £38,000 per annum working a minimum of 3 days a week from their London office in Golders Green and the rest from home.

A key role within the Fundraising team that raises £20m in donations each year, you will work with key supporters, Trustees, and lay leaders to solicit and secure significant donations to fund the work of the organisation. Specifically, the team carefully look after relationships with the prestigious Patrons Programme of over 300 families who give regularly. Reporting to the Senior Philanthropy Manager, the Philanthropy Lead will also coordinate and progress new approaches for support.

The organisation is looking for someone with experience working closely with clients or supporters to build effective relationships, managing some events and writing compelling proposals and update reports to donors. You will have the ability to build relationships and engage with high-net worth audiences and will have excellent attention to detail.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

An international charity, our client is committed to improving the lives of horses. Founded in 1927, the organisation is built around four key pillars: rescue and rehabilitation, rehoming, international work, campaigning and education. Each of these areas supports their overarching mission to enhance equine welfare worldwide.

Prospectus is excited to partner with this exciting charitable organisation in their search for a Fundraising Digital Marketing Lead—a newly created role with the potential to shape the charity’s digital future.

Working closely with the Senior Marketing Officer this role will spear head all online fundraising activities recruiting and stewarding donors, acquiring new supporters, and driving the success of digital fundraising campaigns. Through collaborating with the wider Fundraising and Communications teams, the successful candidate will play a critical role in refining and delivering the charity’s digital strategy.

The ideal candidate will have a strong track record in digital marketing within the nonprofit sector, with demonstrable success in using online platforms to drive fundraising growth. You will possess the ability to engage and build online communities around the charity’s mission and translate that engagement into ethical fundraising success. This role requires a creative, data-driven professional with a passion for making a tangible difference.

Joining this organisation offers an incredible opportunity to shape the digital development of one of the UK’s leading animal welfare charities.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.

If you are interested in applying for this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Do you have a passion to help Children and Young People and want to make a difference?

Are you a senior leader with excellent intuition and ability to make powerful, high impact policy positions, influencing national, regional and local government and decision makers?

Are you a driven, collaborative leader who wants to shape and significantly grow The Children's Society's impact and reach?

If so, we have an exciting opportunity for a Director of Policy, Advocacy and Influencing to join our dynamic and ambitious team.

Permanent contract (following 6-month probation period), working full time (35 hours a week).

The role can be situated in our The Children's Society's national office at Whitecross Studios, Old Street, London, or one of our regional offices (currently in Birmingham and Greater Manchester), with hybrid working options available. Alternatively, home-based by arrangement with the ability to frequently travel to the national office and other venues as required.

Salary: £61,125.54 per annum (National), £63,990.72 per annum (London)

The Children's Society is clear on the impact it wants to create for young people -directly through our services for young people and through our systems change and influencing work at all levels in society. The Director of Policy, Advocacy and Influencing is part of the Senior Leadership Team at The Children's Society, a Senior Leader within the Youth Impact domain. The Youth Impact domain is where all of our service delivery for young people and a lot of systems change activity takes place.

The Director will lead our Policy, Advocacy and Influencing Knowledge Group - a team of people who work hard to influence government policy for the benefit of young people through astute public affairs and campaigning. Our charity has been campaigning for change for young people for years, we have an excellent track record, and have had a number of policy successes, reaching young people way beyond the boundaries of our charity. We work well in collaboration with other charities, especially children's charities - the role holder will lead our strategic partnerships and external coalitions to build our external presence and collaboration opportunities. The recently published impact report of the Children's Charities coalition is an excellent example of this. Maintaining a relentless focus on the external environment to ensure that the charity responds to sector developments and remains a strategic leader in the field will be an essential part of the role. Your ability to cultivate a rapid response culture to opportunities to achieve impact will be vital.

Our collaborative culture at The Children's Society means that this role holder will work very closely with colleagues who lead research, evaluation and impact activities. Our developing Impact Measurement Framework will form part of the work of the Director of Policy, Advocacy and Influencing - ensuring the impact of the team, and reach of The Children's Society is effectively captured and reported.

Integrated working with colleagues across our impact domain is essential, for example with those who lead on external communications and messaging, bringing together compelling evidence to drive change - in public awareness and attitudes, and in policies and systems - that can improve young people's lives. Policy, advocacy and influencing works to put young people's voice and experience at the centre of our thinking and outputs. Internal collaboration with our wide range of young people's services is essential and the Director will be required to work with other leaders in the organisation to expand this work.

This is a newly formed Director role that will an active member of our Senior Leadership Team, reporting to the Executive Director of Youth Impact. It is a strategic, national role. With your energy, enthusiasm and passion to make a difference in young people's lives, you will be responsible for developing and implementing a strategic policy approach, influencing government for the benefit of young people - through political influencing (public affairs and campaigning). Your leadership, and the work of your team will help us drive forward the achievement of our goal.

Key responsibilities will be to:

-Lead and inspire ambitious policy, advocacy and influencing strategies to achieve policy change in the best interests of young people - through effective and aligned policy, public affairs and campaigning plans to influence change

-Lead the generation of The Children's Society's policy positions - playing to the unique strengths of our charity, aligned with our goal and strategic objectives - influenced by young peoples voice and experience

-Maintain the charity's strong external policy presence and political influence, ensuring strategically driven developments - through frameworks for proactive and reactive lobbying and campaigning.

-Build and grow strategically aligned external partnerships and coalitions - adding value, yet maintaining The Children's Society's own presence externally.

-Effectively communicate - verbally, written, illustratively The Children's Society's ambitions for change, and influential positions - reporting internally and externally to a range of audiences

You will be expected to represent the organisational externally, at the highest levels, with a wide variety of people and organisations. These could be supporters, politicians, civil servants, funders, media, partners - the list is endless. The effective verbal, written and visual communication skills you have will be important. You are likely to represent The Children's Society through media and public speaking - a good track record here will be encouraged.

The Children's Society ensures that youth voice is central to its work and drives its strategic objectives. The post holder will be expected to develop youth voice activity throughout our work, upholding the highest standards of promoting safe and ethical practice.

The Director of Policy, Advocacy and Influencing is a senior leadership position in the charity. This means you will get involved in cross-organisational development activities and will have an important role in championing our strategic objectives. Supporting and participating in integrated approaches within the organisation will be important - to ensure consistent messaging and to increase our external profile, brand and support network - to widen the reach and impact of our charity.

Here are just some of our benefits:

-Flexible working hours: 8 to 4, 9 to 5, 10 to 6, or in between (to be agreed with your manager).

-Family-friendly policies: Including enhanced maternity, paternity, and adoption leave.

-Pension: Stakeholder pension scheme: with company-matched employee contributions of up to 8%.

-'Xtras': Employee discount scheme offering a range of savings across groceries, fuel, clothing, and holidays.

-Free confidential counselling service: Available to all staff and volunteers.

-28 days holiday per year, plus bank holidays.

Recruitment process

The closing date for applications is 23:59 on Sunday 19th January 2025. If after 14 days, we have received enough applications we can close this vacancy from the 3rd January 2025 onwards.

First interviews will be held on the week commencing 27th January 2025, followed by further shortlisting.

Second interviews will be held on the week commencing 3rd February 2025.

We are currently working on agreeing a date for a young people's panel. We will advise shortlisted candidates of this date as soon as possible.

About us

The Children's Society has been helping children and young people in this country for over 140 years. We run more than 70 local services that help thousands of young people who desperately need our support, and we lobby and campaign to get laws and policies changed to make children's lives happier and safer. Every day we're changing the lives of children in this country for the better - you can find out more by reading our 'Impact Report' https://www.childrenssociety.org.uk/what-we-do/our-impact

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

IN1

The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project will launch at one primary school in January 2025 and expand to three additional schools from February 2025. 

The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing. 

About the role  

We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.

About you  

You will have experience of working with families and individuals with complex needs. You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change. You will have excellent interpersonal skills, knowledge of housing policies and tenants' rights, experience of delivering holistic support, be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work. To work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.  

About Kineara  

Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.   

(Two-year fixed-term contract)

(Previous applicants need not apply)

 

Working hours: A minimum of approximately 28 hours per week

Salary: £24,800 to £26,400 per annum, subject to qualifications and experience (actual full time equivalent £31,000 to £33,000pa for 35 hours per week)

Benefits: We offer a range of benefits including hybrid and flexible working, 11% non-contributory pension scheme, 25 days holiday (15 days pro rata) rising to 29 (17.5 days pro rata) after five years’ service.

ABOUT THE ROLE

Do you have excellent project management skills with an eye for and attention to detail?

Are you passionate about racial justice, equity, and inclusion?

Do you thrive on developing creative and workable solutions to complex and challenging issues?

We have an exciting opportunity for a Project Officer to work collaboratively within the Church of England Diocese of Chelmsford, to help realise our aim of racial justice for all in Essex and East London.

The Racial Justice Project Officer will work with the Racial Justice Officer, Racial Justice Advisory Panel, Bishop’s Leadership Team, and other key stakeholders across the Diocese to develop an implementation plan to deliver our racial justice roadmap.

Candidates will be well organised and efficient with good presentation and IT skills. They will utilise research and data analysis skills to formulate detailed, multi-layered and costed plans to be agreed and delivered by identified owners. They will be a self-starter good at stakeholder management, with a flair for communicating ideas and sharing good practices.

The Church of England is for everyone, and we want to reflect the diversity of the community that the Diocese of Chelmsford serves. Therefore, we welcome all applications from interested and suitably experienced people, and particularly encourage and welcome applicants from Global Majority Heritage (GMH) backgrounds and other underrepresented groups.

ROLE DUTIES

• To develop a project and implementation plan to deliver the recommendations in the Diocesan Racial Justice report  ‘From Action to Real Change’ and the Church of England recommendations in ‘From Lament to Action’ To ensure the actions for the project are well planned, financially robust and targets and desired outcomes are agreed and met and continue to be actioned by key stakeholders to ensure the desired impact.
• To develop a framework for the production of project reports, ensuring the reports satisfy the Racial Justice Unit’s requirements and feed into wider diocesan governance structures.
• To identify and use qualitative and quantitative data to provide recommendations to the project and to satisfy the funder that agreed outcomes are being met..

CRITERIA

• Experience of project work, including planning detailed multi-layered projects, likely to be working at Project Officer or equivalent level.
• Competent user of Microsoft Office 365 (or equivalent), including the ability to create reports in a variety of media, e.g. through PowerPoint and Excel
• Educated to A Level standard or equivalent level of qualification.
• Strong planning, time management and organisational skills, including the ability to meet deadlines.

For more information please see the job description, and to apply please complete the application form found on the Chelmsford Diocese Website

Closing Date: Friday 7 February 2025

Interview Date: Tuesday 25 February 2025

Please be advised we reserve the right to close the role early and we cannot consider candidates who do not complete and return a completed application form.

Please refer to the CDBF Privacy Policy found on the Chelmsford of Diocese website for guidance on how we will process your data.

Job Title: Programme and Support Coordinator 

Contract: Permanent, full-time 

Reporting to: Programme Manager 

Location of Work: Westminster Kingsway College, 76 Vincent Square, SW1P 2PD & Hybrid Working 

Hours: 40 hours per week, including very occasional weekends and evening work 

Flexible Working: Due to the nature of the role, you will need to be onsite during training sessions. While there is a core requirement for being present during essential programme times, there is room for flexible working arrangements outside of these hours and outside of scheduled programme times. 

Benefits 

Salary and Leave 

• Annual salary of 30,000. 

• Annual Leave: 33 days of annual leave, inclusive of all public and bank holidays. 

• Pension Scheme with Nest 

Professional Development 

• 1:1 Coaching 

• Supervision 

• Group Reflective Practice 

• Ongoing Training 

Well-being and Support 

• Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning. 

• Wellbeing activities such as staff socials, yoga, mindfulness, and meditation. 

About Us 

Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it.

Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed.

Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma. 

About the Role of Programme Coordinator 

You will have the unique opportunity to make a significant impact on individuals' lives while immersing yourself in the vibrant world of hospitality. You will join a small but dynamic and passionate team committed to supporting individuals from disadvantaged backgrounds to complete our training and then guide them into sustainable employment within the hospitality industry. Your role will involve promoting and recruiting onto the programme, working closely with students, and providing individualised support to help them overcome barriers, stay motivated, and achieve their training and career goals. 

About You 

The successful candidate will be able to demonstrate the following: 

Skills: 

• Compassionate & Determined: Supporting people with multiple challenges is not always easy and requires patience, compassion, and resilience. 

• Composed Under Pressure: Maintain a calm and focused presence in higher-pressure situations. 

• Strong Communication Skills: Ability to effectively engage with diverse individuals, demonstrating active listening, empathy, and clear, respectful dialogue. 

• Organisational Skills: Proven track record of managing multiple tasks efficiently, prioritising responsibilities, and maintaining systems. 

• Adaptability & Flexibility: Skilled in tailoring approaches to meet the unique needs of different individuals, ensuring personalised and effective support. 

• Problem-Solving: Ability to focus on finding solutions, have a can-do approach and the ability to take initiative. 

• Teamwork: Strong ability to work collaboratively across multiple agencies & partners to achieve optimal outcomes for students & graduates. 

• Administrative Skills: Confident using MS Office packages, such as PowerPoint, Excel, and email, and our database INFORM. 

Experience: 

• Experience working with people experiencing homelessness and/or other disadvantages or in employment services - essential 

• Understanding of the housing & welfare benefits system 

• Experience working in the hospitality industry – desirable but not essential 

• Background in using person-centred and/or trauma-informed methods, ensuring compassionate and informed support. 

Key Responsibilities: 

Programme Promotion: 

• Promote the training programme to referral organisations to attract potential applicants. 

• Deliver inspiring presentations to partners and referral organisations. 

• Build and maintain relationships with referral partners to enhance programme visibility. 

• Manage a dedicated inbox for referrals. 

Information and Taster Sessions: 

• Coordinate and deliver information and taster sessions both internally and externally to inform and engage potential participants. 

Recruitment: 

• Recruit a target number of applicants for the programme. 

• Conduct interviews, complete assessment paperwork, evaluate applicants’ learning needs and support requirements and complete enrolment paperwork. 

• Signpost applicants not suitable to the programme to other suitable organisations 

Student Assessment and Support: 

• Assess, support, and mentor students throughout the training programme. 

• Monitor student progress and work collaboratively to offer additional support in areas such as housing, finances, mental health, and physical health as needed. 

• Provide emotional support to students who may be finding the programme challenging. 

• Provide assistance to students with general queries and address any challenges they may encounter. 

• Regularly update referral partners and support agencies on students' progress and identify any ongoing areas where additional support may be needed. 

Reviews and Records Management: 

• Conduct regular reviews with students to track their progress. 

• Maintain and update all required records, including learner records, course content folders, and database entries in accordance with programme requirements. 

Programme Delivery: 

• Work collaboratively with the Training Manager to support the overall delivery of the training programme, which can include classroom setup and cleanup. 

• Work collaboratively with the Employment & Progression team to ensure students are prepared for work experience. 

• Manage students' travel expenses during the programme. 

• Act as a secondary resource in the classroom, assisting with sessions where relevant to support student learning. 

• Communicate with students regarding absences or lateness and liaise with trainers as necessary. 

Training Activities: 

• Participate in and support training activities such as external visits and practical sessions. 

• Deliver employability-related workshops. 

• Purchase training equipment, and ingredients as needed to support programme activities. 

Transition to Employment: 

• Work with the Employment & Progression team to facilitate a smooth transition for students from the training programme into the Employment & Progression phase. 

• Work collaboratively with the Employment & Progression team or other referral partners to identify and/or secure appropriate housing options for graduates. 

How to Apply:

Please submit a CV (no more than two pages) and a covering letter by Friday 17th January 2025 5:30 PM The covering letter should demonstrate how you meet the above criteria.

We understand that applicants may not possess 100% of the skills and experiences outlined in the person specification. If you believe you may fit the role and would like an informal chat, please contact Zoe.

If successful, the next steps once a CV and Cover Letter have been submitted are:

• An initial call with the Programme Manager.

• An invitation to a formal interview in February 2025.  

Equal Opportunities:

Hotel School is committed to creating a diverse and inclusive workplace. We believe that a diverse team enhances our ability to innovate and work with our students and graduates effectively. We are an equal opportunity employer and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable laws.

We welcome and encourage applicants from all backgrounds and walks of life to apply. If you have any accessibility needs that require an alternative application or interview process, please let us know.

Enhanced DBS Check: 

Due to the nature of this role and Hotel School's commitment to Safeguarding, an enhanced DBS check is required.

Start date:

March or April 

We have an exciting opportunity for a passionate individual with a commitment to animal welfare to join our team working in our busy Rehoming Centre. 
We are seeking an Adoption Advisor to work with potential adopters, explaining the adoption process, assessing their requirements for rehoming and matching them to dogs appropriate to their circumstances. To assist other members of the public visiting or calling the rehoming centre with their queries, this may include providing support to people wishing to handover their dogs for rehoming. 

About this job:
As an Adoption Advisor you’ll:

• Deliver the highest level of customer service, discussing rehoming applications, answering queries and matching and rehoming dogs effectively, including translating dog’s character assessments to customers and introduce dogs to potential adopters confidently and safely. 
• Process rehoming and waiting list enquiries received via our customer relationship management software. 
• Assist the Media Coordinator to promote dogs available for rehoming and updating website profiles including photos. 

About you: 
The successful candidate will have a positive, proactive attitude and willingness to work with members of the public, staff and volunteers. They’ll be able to work on their own initiative, have experience in handling dogs and the complexities involved regarding matching dogs to potential adopters. They’ll also have excellent communication (verbal and written), a good working knowledge of Microsoft Office and strong administrative and organisational skills.

About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team: 
Our rehoming centres house thousands of dogs each year until they are able to find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service. 

What you need to know:
A full, manual driving licence is also essential, as driving will be a part of the role. This role works on a two week rolling rota, including every other weekend, 8:30am-5pm (subject to change and will be discussed during interview).

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way. 

The British Geriatrics Society is the professional association for NHS doctors, nurses and other healthcare specialists engaged in the treatment and care of older people across the UK, united by a mission to improve healthcare for older people. We have over 5,200 members who work in acute, community and primary care. We are a registered charity with a friendly staff team of 17.

The BGS is seeking to recruit a Conferences Co-Ordinator to assist with the planning, delivery and promotion of its portfolio of virtual, hybrid and in-person events. If you are interested in establishing your career in events management, this role provides exposure to a range of administrative tasks supporting a varied and interesting programme of events. You will have the opportunity to travel and work with leading and inspiring health professionals around the UK.

The BGS Events team consists of four full-time staff members. We deliver a varied events programme, including two large scale national three-day meetings in the spring and autumn. 

Job title: Conferences Co-Ordinator 

Reporting to: Conferences and Region Development Manager 

Salary:£31,752 (grade 6.1), rising by annual increments

Benefits: 11% employer pension contribution; 29 days annual leave (plus bank holidays)

Base:The British Geriatrics Society’s office in Farringdon, London EC1; Occasional UK travel with overnight stays will be required, with occasional evening work supporting delivery of events (around 12 times per year). The BGS has a flexible working policy and most staff combine working from home with working in the office

Hours:  This is a full-time role but consideration can be given to working less than full time, for 4 days a week pro-rata.

Benefits:11% employer pension contribution; travel loan and cycle to work scheme. Access to a range of healthcare benefits.

Overall purpose: 

To support the BGS education offer by

·Providing administrative support to the BGS Events team in the preparation and delivery of high-quality programmes and meetings

·Delivering good customer care (pre and post meeting), whilst also providing an excellent delegate experience at conferences

·Supporting the wider BGS team with events-related aspects of marketing, scientific abstracts, sponsorship and website content

Through these events, we support a UK and international audience of healthcare professionals to access high-quality information and education about healthcare for older people. Continuing professional development (CPD) is an important part of the BGS member offer, and we pride ourselves on delivering relevant, high-quality, engaging events.

The next few years of conference delivery will be an exciting time, evolving our mix of hybrid (in-person and online) and virtual conferences, and reintroducing our region meetings across England. Supporting the development of regional meetings will be an important part of the role. We are also expanding our digital offer to support online community networking and sharing knowledge beyond the conferences. 

Main duties and responsibilities:

1.Responding confidently to incoming enquiries by telephone and email. Managing ad hoc delegate queries about registration, continuing professional development (CPD) and event information promptly.

2.Processing conference registrations; taking payments; providing confirmation and supporting correspondence to delegates, sponsors and speakers.

3.Processing and maintaining records related to registrations, using our member database (CiviCRM).

4.Co-ordinating and administering abstract submissions, supporting the local officers in their adjudication and publication of results.

5.Processing and managing CPD applications (live and distance learning) for all conferences via the Royal College of Physicians (RCP).

6.Administering and processing both speaker expenses and invoices arising from conferences. Regularly updating budget information and liaising with the BGS Finance team as required.

7.Supporting the Conference and Region Development Manager to source venues and suppliers, whilst negotiating best rates and liaising with them as required.

8.Providing logistics support for conference speakers, staff and contributors. Co-ordination will include booking travel and hotels, external social events and conference dinners.

9.Assisting the Conferences and Region Support Manager to provide efficient and effective onsite support at conferences.

10. Arranging courier collections of event equipment (to and from each venue and BGS office), with oversight of items throughout. This will also apply for external career fairs.

11. Preparing, packing / unpacking event equipment for each event both onsite and at BGS office.

12. Preparing printed materials for each event (badges, programmes, biographies, signage and any other information as required).

13. Managing event stock and maintaining the stockroom.

14.Website content editing and updating (BGS events and region pages).

15. Supporting the Communications and Marketing Co-Ordinator in promoting BGS conference activities, along with regular meetings.

16. Analysing feedback from event attendees and compiling results for speakers.

17. Supporting the Conferences and Region Development Manager with administrative tasks associated with the development of BGS England regions. This will include engagement tasks such as attending region committee internal meetings, regular web updates, supporting hybrid meetings and producing quarterly e-bulletins.

18. Supporting the Director of Learning and Professional Development in preparation, approaches and follow-up with pharmaceutical sponsors.

19. Undertaking other administrative tasks as may arise.

20. Contributing to the development of BGS conferences and to the Society overall.

Person Specification

Essential skills/experience required:

·Strong organisational skills – ability to manage your time effectively and deal with competing priorities/deadlines

·Excellent attention to detail to ensure accurate information is shared with relevant audiences

·Excellent written and verbal communication skills – enabling you to communicate clearly and concisely

·Excellent customer relationship skills - ability to communicate effectively with people at all levels

·Experience in an administrative role, demonstrating efficiency and reliability

·Ability to work independently - taking initiative and demonstrating a problem- solving approach

·Highly motivated, enthusiastic and willingness to be flexible in a rapidly changing environment

·Fully competent using Microsoft 365, in particular MS Excel, MS Word, MS Teams and Outlook

·Minimum of 1 year’s previous experience assisting conference or membership administration or equivalent experience

·Experience of working in a collaborative manner and as a team member

Desirable:

·Experience of supporting the delivery of conferences (in-person, virtual and hybrid)

·Experience of using of using and maintaining Constituent/ Customer Relationship Management (CRM) Databases (ideally Civi-CRM, but alternatively other comparable CRM databases)

·Experience of managing conference registrations, or similar, including taking payments, invoicing and receipting

·Experience of website content creation and editing

·Experience of working within a charity or public sector role

·Interest in the delivery of older people’s care with the NHS or social care sector

How to apply

Applicants should send a tailored CV (maximum 2 sides A4) and cover letter (maximum 2 sides A4) setting out what they would bring to the position, in relation to the Person specification above, via the link on our website by Thursday 30 January 2025. Interviews will be held during the week of 10 February 2025

For more information on the importance of the role please see this video about BGS events and community.

**No recruiters or agencies please**