Live Jobs
We have an exciting opportunity for a Live Chat Support Worker to join the growing 24/7 National Contact Centre team. This position will be home-based, working between 12-30 hours a week. The hours are fixed covering a rolling 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- FTE 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home based, working 6 hours a day between 12-30 hours per week. Days and hours to be discussed, if successful.
There will be an initial induction period that will run for 3 consecutive days 9am-5pm in person at the National Contact Centre. After successfully completing your induction, you will move to your fixed rota, an example of an 18 hour rota is below:
Week 1 of rolling rota: Monday 14:00 to 20:00, Tuesday 16:00 to 22:00 & Thursday 08:00 to 14:00
Week 2 of rolling rota: Monday 08:00 to 14:00, Wednesday 08:00 to 14:00 & Sunday 17:00 to 23:00
Week 3 of rolling rota: Friday 16:00 to 22:00, Saturday 16:00 to 22:00 & Sunday 10:00 to 16:00
As a Live Chat Support Worker you will be: -
- Able to respond to victims of and those affected by crime by providing emotional support, information and referral on to Victim Support services and other agencies
- Providing immediate emotional support, practical advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Responsible for recording live chat conversations with victims of crime accurately and professionally, including recording all safeguarding actions taken.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form and have competency in digital programmes (such as Microsoft)
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
You must be able to attend an initial 3 day induction and quarterly refresher training in Cardiff, accommodation will be provided.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Contract: Fixed term contract of 5 months, ideal start date in January 2025.
Location: Travel to our offices in central London will be required however this role would be suitable for applicants based anywhere nationally.
We are also advertising this role as a freelance/consultancy opportunity, which you can apply for on our website.
Job description
Each year, we receive up to 20,000 registrations and 9000 applications for Approach Social Work, a three-year child protection social work training programme.
Our selection and assessment process is critical to success, ensuring we select the right applicants for one of 500 places on the programme. We are looking for a contractor to join us and to conduct a review of the selection process used to recruit participants on to Approach, and identify improvements, efficiencies and explore new technologies/approaches.
We are open to candidates from a range of backgrounds – this role would be well suited to individuals with experience in evaluation, research, project management or consultancy work.
We recognise that this is a unique role and that the ideal candidate may meet some, but not all the experience or skills listed in this job pack. Don’t let that automatically put you off applying.
A little bit about you
We’re looking for an experienced Project Management and Evaluation professional to transform our recruitment process for social workers.
For this role, we’re looking for someone who can take on and drive a large projects, conduct, synthesise and present research, and is interested in how we can make our recruitment processes as effective and efficient as they can be, for the next generation of social workers.
In order to be eligible for this opportunity, you must meet the following eligibility criteria:
- Right to work in the UK
If you have relevant experience and feel you would be able to deliver the objectives of this project, we’d love to hear from you. If you would like more information on the project or to discuss if this is a good fit for you please contact Madeleine Auer, Head of Recruitment (please see add for contact email)
Please see the job pack for full description of the role and required criteria.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as 'ChatGPT' etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Advice Worker to join our homelessness service in Kent.
£26,077.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
This is a fixed term contract of 12 months.
Want to feel like you're making a difference? You'll feel at home here.
Working within our Kent Domestic Abuse services, Tenancy Support Workers will provide resettlement support to customers who are moving on from refuge and domestic abuse tenancy support to community clients who have accessed the Sanctuary Scheme in West Kent.
Look Ahead operates trauma and psychologically informed approaches, ensuring that our customers benefit from being supported through strengths-based practices. Tenancy Support Workers share responsibility by ensuring that a holistic and cohesive model of customer support is embedded across Kent.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
Supporting key customers to set personalised goals in the form of a move on Support Plan
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
Liaising and building partnerships with local charities to support customers with move on items
Accompany customers to property viewings.
Helping to set up utilities for move on customers
Working proactively with the refuge and IDVA teams and referring any clients/customers to the IDVAs where required.
Completing Marac referrals for high risk community client.
Empowering customers to ensure they receive the service and benefits to which they are entitled
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community Mission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'
Involving customers in the design, development and delivery of the service
Develop links with private sector landlords, estate agents and other housing providers in order to source additional units and move on accommodation
For the full list, please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
Full Driving Licence and access to use of vehicle
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
We are looking for two Complex Needs Practitioners to join our team in Aylesbury.
You will:
- Engage people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
- Work flexibly across the community and withing our multi-agency partnership settings. Your caseload will include a mixture of community and multi-agency referral pathways including health and social care.
- Work with people to address holistic support needs across all aspects of the person’s wellbeing. This could include diverse work related to knife crime, 5 step family work, exploitation, physical and emotional health as well as substance misuse.
To succeed, you’ll:
- Have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care.
- Be an energetic and confident self-starter.
- Have experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings.
- Have a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Benefits include:
- 32 days holiday + bank holidays
- Cultural celebration day
- Access to blue light card discounts
- Flexible working
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.
You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.
You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.
About The Role
- Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
- Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
- Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
- Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure
- Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters
Please see the job description for more detail
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please apply below.
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.
We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.
We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.
Bereavement Support Practitioner – Outreach Leeds
Hours: 37.5 hours per week
Rate: £28,000 per annum
Contract: 1-year fixed term contract
Reporting: Bereavement Support Service Lead North
Base: Hybrid, working across community spaces in Leeds
In partnership with Jane Tomlinson Appeal (OWLs), Child Bereavement UK are able to build on the success of the well-established North Service to offer a hybrid model of outreach bereavement support to individuals, couples, families and in group settings across Leeds.
This is an exciting opportunity for the post holder to support the Bereavement Support Service Lead in the North in the provision and evaluation of a developing and extending service that ensures families and professionals can access high quality bereavement support in situations where a baby or child of any age has died, or where children or young people up to the age of 25 are bereaved.
In this role you will:
- Work with the Bereavement Support Service Lead in providing and evaluating the service to support parents bereaved of a baby or child, of any age or children and young people up to the age of 25 bereaved of anybody important to them.
- To support the Bereavement Support Service Lead in developing and establishing Child Bereavement UK’s service as a source of advice and support for families and professionals across the region.
- To manage a caseload and provide a programme of individual and couple sessions and to develop and provide facilitated Groups for Parents bereaved of a baby or child.
- To contribute to the provision of a programme of individual and family support sessions, Groups for Families, Groups for Young People and school liaison.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.
The successful candidate will be required to complete a DBS check.
Closing date: Monday 6 January 2025
Interviews: Monday 13 January 2025 (In person) Child Bereavement UK, Brooklands Court Business Centre, Leeds LS11 5HL.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Peer Support Outreach Worker (Serious Mental Illness)
Post no: 623
Location: Milton Keynes
Contract type: 12 Month Contract
Hours: 12 hours per week (Mon, Tue, Thurs hours TBC)
Salary: £23,088 per annum, FTE (actual salary £7,488 per annum)
We are searching for new Peer Support Workers with lived experience to join our new peer support service. The role involves facilitating Peer Support groups to enable and support individuals with Serious Mental Illness.
Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals. If you feel like you would be suitable for this role, we can’t wait to hear from you.
Service Delivery
- Facilitate Peer Support groups to enable and support individuals with Serious Mental Illness to get their 6 physical health checks and in turn, achieve the service’s KPIs.
- One to one navigation to enable and support individuals with Serious Mental Illness to get their 6 physical health checks and in turn, achieve the service’s KPIs.
- Where appropriate, support clients to access other services within Mind BLMK.
- Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
- Identify and build good working relationships with Central and North West London NHS Foundation Trust, community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
- Establish and maintain effective working relationships with the Mind BLMK team and relevant key post holders.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Tuesday 7th January 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Overview
Mind in Tower Hamlets, Newham and Redbridge are looking to recruit two (part or full time) ideally qualified Independent Mental Health Advocate to join our advocacy team based in Tower Hamlets, with a passion for delivering high quality advocacy, in line with our organisational values which are: Together, Unstoppable, Independent, Openness and Responsive.
About you
Ideally you will have some experience of working in advocacy, or supporting adults who have a range of support needs, including mental ill health, physical health issues, or barriers to accessing support. You should have worked or volunteered in health, social care, welfare, support services or advice and guidance.
We are particularly interested in those with demonstrable experience of providing advocacy either in an in-patient or community setting.
You will be passionate about working within the field of mental health, and promoting self-advocacy, supporting service users’ understanding of the choices open to them, enabling them to express their views and opinions and their active involvement in the decision-making process regarding their mental health. You will work collaboratively with the individuals you support, ensuring that they have their voices heard
You will have the skills and ability to prepare and deliver written and verbal reports of the highest standard to both external and internal agencies. With excellent organisational skills you will be able to demonstrate that you can prioritise and manage your own workload, keeping excellent records and writing clear and concise case notes. You must have excellent IT skills including Microsoft Office, as the post is administratively self-servicing.
You will need to be an effective communicator with other professionals, colleagues and service users including those who may be experiencing distress. You will be able to work as part of a team, on your own initiative as well as under pressure.
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Advocates are expected to be willing to gain, or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Adopting our organisational culture
We have a strong reputation for delivering high quality services and achieving positive outcomes.
Our practices are underpinned by our Kindness Charter, Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
The benefits of working for the organisation include 28 days annual leave + Public Holidays, development opportunities, Company Pension Scheme and an Employee Assistance Programme.
This post is subject to an enhanced Disclosure Barring Service check and Right to Work Checks.
As an anti-racist, anti-discriminatory and inclusive organisation, we strongly welcome applications from all sectors of the community.
Please refer to the job description and person specification for more information about this role.
Closing date for applications: Midnight on 12 January 2025
It is essential that you read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification, this is how candidates will be shortlisted.
Interviews will take place on Friday 17 January 2025
The client requests no contact from agencies or media sales.
We are a youth movement for young people with refugee experience to build community, become leaders and flourish in the place they call home.
There are thousands of displaced young people arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive.
Our activities include:
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Residential Programmes
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Leadership Training Programme
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Youth Hubs
RESPONSIBILITIES
Fundraising (70%)
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Support the CEO with writing creative and engaging applications and reports to Trusts and Foundations.
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Research and identify new prospects within Trusts and Foundations, and engage with potential and existing contacts by phone and email.
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Maintain the fundraising database and keep track of targets against organisational budget.
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Support on the planning and delivery of fundraising events and challenges that resonate with our supporters.
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Where the opportunity arises, develop new fundraising campaigns and asks to engage donors and new supporters.
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Create and maintain fundraising material and content, including cases for support, crib sheets, template reports, and supporting information as required.
Social media, communications & storytelling (30%)
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Working with the staff and volunteer team to deliver our regular social media activity, reflecting the impact of our work and engaging both new and existing supporters.
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Develop graphics, images and other assets as required.
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Follow the latest news and trends to identify and engage quickly with any opportunities to share our story or capture new ones.
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Build relationships with staff and volunteers to capture case studies that demonstrate the impact of our work.
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Responsible for collating and sending out newsletters.
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Convey our key messages succinctly and effectively.
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Develop passionate, emotive stories about our work that can be used to fundraise and report to key funding partners.
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Create copy and design for assets like flyers as and when required under the guidance of the CEO and Marketing & Communications Lead.
ABOUT YOU
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Proactive, enthusiastic and collaborative, with a can do/let’s get this done approach.
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Excellent written and verbal communication skills
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Experience of creative, outstanding storytelling with the ability to tailor messages to different audiences
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Passionate about supporting refugees and people seeking asylum, and aligned with OSH’s values.
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Online/digital communications experience to engage both new and existing audiences, growing the number of beneficiaries, volunteers, and supporters
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Experience in managing social media, creating engaging content and engaging with others online
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Experience of using design tools such as Canva
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Knowledge and understanding of the use of social media platforms including Instagram, TikTok, LinkedIn, Bluesky and Facebook and social media management/scheduling tools like Hootsuite.
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IT literate, including Google Drive, Docs & Sheets, and knowledge of or willingness to learn about Wix and SEO
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Ability to work within a team as well as remotely
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Ability to visit our stakeholders and capture their stories
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A keen eye for detail and accuracy
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Excellent time-management skills are essential as the role requires managing day-to-day social media interactions and funding applications
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Experience of capturing and editing photo and video
The client requests no contact from agencies or media sales.
Research Assistant
We are seeking a Research Assistant for a 9-month fixed term, part-time position based in London.
This is an interesting and rewarding role offering hybrid, part-time working.
Position: Research Assistant
Location: London/Remote
Hours: Part-time, 18.75 hours per week (flexible working available)
Salary: Up to £28,000 per annum pro rata (Up to £14,000 actual salary)
Contract: 9 months fixed term contract
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Closing Date: 13 January 2025
Interview Date: 22 January 2025, online
The Role
You will work on a major mixed-methods research project exploring the spiritual, existential and political impact of new motherhood. This role involves assisting the Lead Researcher with tasks such as literature reviews, questionnaire design and data analysis, as well as conducting interviews and fieldwork. Your contributions will be vital in positioning the organisation at the forefront of public discussions on faith and society, with a special focus on the experiences of new mothers.
About You
We are looking for someone with an undergraduate degree in a relevant subject, strong project management skills, and excellent organisational and communication abilities. Knowledge of qualitative and quantitative research methods is essential as well as basic knowledge, or a willingness to learn, about contemporary Christianity in Britain.
If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Research, Researcher, Research Assistant, Assistant Researcher, Junior Researcher, Junior Research Assistant, Research Coordinator, Qualitative and Quantitative Researcher, Qualitative Researcher, Quantitative Researcher.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Do you want to play a part in supporting people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Talking Therapies Administrator (NHS)
Reference number: 252
Salary: £22,308 to £23,809 per annum, pro rata.
Contracted hours: 30 hours per week - (4hrs per day between 9-5, Tues-Fri)
Working base: Watford
Reports to: Team Lead for NHS Counselling
We have a vacancy for a Counselling Administrator (NHS Talking Therapies) to join our team.
Hertfordshire Mind Network is a leading countywide provider of wellbeing services. This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal role in our Counselling service. The role is responsible for administratively supporting the NHS Talking Therapies Counselling service, booking counselling sessions and assisting with the smooth running of the service.
As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people accessing the NHS Talking Therapies Counselling services, delivering effective administrative support for the NHS Talking Therapies Counselling service with an emphasis on maintaining records on the database.
As a Counselling Administrator, we would expect you to have strong administration and communication skills, with the remit of processing referrals and providing effective administrative support to the counselling team. Accuracy, record keeping, co-ordination skills and a compassionate manner are essential.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 10th January 2025.
Interviews to be held on Thursday 16th January 2025.
Please note we may close the advert early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
An opportunity has arisen to join Crimestoppers. We are currently recruiting for Contact Centre Agents to join our team, working shifts over a 24/7 period.
Our Contact Centre Agents work a on a 4 on 4 off basis with repeating shifts of 07.00 - 19.00, 10:00 - 22:00, 14:00 - 00:00 and 21:00 - 07:00. These shift times are set and you must be able to commit to them all.
At Crimestoppers we believe everyone has the right to feel safe from crime, wherever they live. Hundreds of thousands of people trust us each year with their crime information by calling in or using our untraceable online form.
Crimestoppers is a charity which gives people the power to speak up about crime targeting them, their communities and the most vulnerable people in society. Our reporting line and website gives the public the confidence and ability to pass on vital information in total anonymity. Every day approximately 1,800 people contact us about crimes including knives, drugs, child exploitation and fraud.
Our charity gives people the power to speak up and stop crime, 100% anonymous. Always.
Benefits of becoming our Contact Centre Agent:
- Generous holiday allowance
- 3 days paid volunteering leave
- Access to benefits platform CS Advantage & Tickets for Good
- Employee Assistance Programme - Wisdom
- 4% pension contributions, with salary exchange option
- Life insurance worth x2 your salary
- Learning & development pathways and opportunities
- Service length rewards at 2, 5 10, 15 years and beyond
- Annual social events
- Cycle loan scheme and travel loan scheme
- Free car-parking
- Free annual flu vaccination and eye test
About the role:
As our Contact Centre Agent, you will ensure that information is passed from the public to the relevant agency accurately and securely, without any reference to the caller’s identity.
Main Responsibilities of the role:
- Record information from members of the public via the telephone or other relevant medium. Question the source where possible to ensure best information is received.
- Input the sanitised information onto the database before forwarding to the appropriate Intelligence unit or external agency, ensuring information complies with data protection and disclosure requirements.
- In the event of the Contact Centre receiving information regarded as time critical or a threat to life, contact Police Control rooms/Major Incident Rooms and have information noted/actioned for appropriate response.
The job description reflects the key accountabilities of the role, but these may vary from time to time according to the needs of the Charity, and you may be asked to undertake any task that is reasonable and in keeping with the nature of your role and your skills and experience
What we're looking for in our Contact Centre Agent:
We welcome those with experience from a variety of backgrounds for this role, whether it be retail, office roles or otherwise.
Ideally, you will live in the London Boroughs of Sutton or Croydon, or neighbouring areas
It is also essential that you have:
- good computer skills
- experience of working in an environment dealing with sensitive information
- experience of communicating well with others
- experience of working as part of a team
Contact Centre Agents must display honesty, integrity and reliability.
To apply, please submit your Covering Letter and CV in one document. In your covering letter please outline how you meet the specific skills, knowledge, experience, and qualifications required.
Applications close: Monday 10th January 2025
Interview dates: Provisionally set for the 21st and 22nd January 2025. Successful applicants will be notified after the shortlist process
No agencies please.
Reg.Charity 1108687
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
Your role in our mission…..
We are seeking an ambitious Corporate Partnerships Manager to manage and grow high-value partnerships at Marie Curie. You will oversee a six-figure partnership portfolio, driving income generation and delivering initiatives that raise awareness and support for terminally ill and bereaved people.
If you're detail-oriented, agile, and passionate about making a difference, we'd love to hear from you.
Key Responsibilities
- Manage and grow high-value corporate partnerships, ensuring objectives for both Marie Curie and partners are met and exceeded.
- Develop and deliver creative partnership plans, including stewardship, communication, and fundraising strategies.
- Identify and execute income generation, awareness, and volunteering opportunities with partners.
- Create and implement annual fundraising plans, coordinating with internal teams to support partner activities.
- Provide exceptional stewardship, fostering long-term relationships and new opportunities.
- Support the New Partnerships team in identifying and securing new partnerships.
- Work with stakeholders across Partnerships and Philanthropy to explore new funding opportunities.
- Attend and support partner events, including occasional evenings and weekends, with travel across the UK as needed.
- Achieve and exceed financial targets, ensuring accurate income and expenditure tracking.
- Provide monthly reports and quarterly financial projections for the Head of Partnership Management.
- Evaluate key partnership activities and share insights with internal teams for continuous improvement.
Skills and experience
- Skilled in report writing and presentations
- Proven experience in new business and innovative idea generation
- Strong written, verbal, and communication skills
- Commercial awareness with budgeting and forecasting expertise
- Proficient in stakeholder management at senior levels
- Strategic planning and project management skills
- Expertise in influencing, negotiation, and collaboration across teams
- Experience managing large six-figure corporate partnerships and fundraising campaigns
- Success in delivering cause-related marketing and multi-site campaigns
- Proven track record in achieving financial targets and developing new commercial opportunities
Please see the full job description .
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Salary: £35,530.00 - £39,474.00 (London Weighing where applicable)
Contract: Full time (35h per week), permanent role
Based: London based, Hybrid remote 2 days in office
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Delivery HUB: Programmes Coordinator
About Stemettes
We’re Stemettes. An award-winning social enterprise working to engage, inform and connect the next generation of girls, young women and non-binary people into Science, Technology, Engineering, Arts and Maths (STEAM). We run a variety of programmes, workshops, and events that are designed to make STEAM accessible and relatable to young people who are typically underrepresented in these fields.
You’d be working within a fully hybrid organisation located across the UK including freelancers and admins who ensure the smooth running of Stemettes interventions and outreach work.
(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles)
About the role:
As the Programmes Coordinator, you will be the main point of contact for our beneficiaries throughout their journey on our programmes including our flagship mentoring programme, Student to Stemette. This transformative 4-month mentorship pairs beneficiaries aged 15 to 25 with industry role models in STEAM.
You’ll be responsible for the onboarding, ongoing care, and offboarding experience for beneficiaries and support mentors, ensuring the programme delivers exceptional impact. You will live in the details—leveraging feedback to enhance the experience—and build a safe, enjoyable, and high-quality programme journey for all participants.
This is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.
Key Responsibilities:
1. Beneficiary Onboarding and Care:
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Serve as the main point of contact for programme participants.
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Manage the onboarding process for mentees and support their journey from application to programme graduation through check-in calls, using Airtable to track progress.
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Provide personalised support to beneficiaries, building relationships so you understand how they have changed and responded to our supportive programme and ensure they are informed about other Stemettes opportunities. You are there to ensure we are looking after their wellness and joy on the programme.
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Address any concerns the beneficiaries might have and ensure their needs are met for a positive and impactful experience.
2. Mentor Onboarding Support:
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Assist with mentor onboarding, including DBS checks and volunteer communication.
3. Feedback and Programme Health:
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Regularly collect and analyse feedback from participants to monitor programme health.
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Maintain an issues log and use insights to drive continuous improvement.
4. Resource and Workshop Development:
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Create and enhance resources, such as 'Meet Guides,' to enrich mentoring sessions.
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Collaborate with the Innovation Lead and Programmes Manager to develop new workshops based on beneficiary feedback.
5. Safety and Compliance:
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Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and volunteers. This role will be the safeguarding officer for programmes at Stemette Futures with the direct support of the Safeguarding Officer for the whole organisation.
6. Programme Event Coordinator and Host:
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You organise and host programme events for all participants, both virtual and in-person.
7. Wider Event Support:
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All Stemette Futures employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.
8. Travel (UK-wide):
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You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours you will receive your time back in the form of TOIL which is to be taken within 1 month of receiving it. Reasons for travel; Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day
Person Specification:
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Be an excellent communicator with a natural ability to build rapport, particularly with young people.
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Be passionate about STEAM education, diversity, and inclusion.
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Work collaboratively with other teams and communicate effectively across the organisation.
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Be highly organised and comfortable following processes and instructions.
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Enjoy learning new tools and using technology to enhance your work.
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Be solutions-oriented and maintain a calm, positive attitude under pressure.
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Flexibility to travel and work outside of regular office hours, as needed.
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Be able to give and receive constructive feedback.
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Desirable: Experience using MS Teams, Google Workspace and Airtable.
Benefits (Check out our Role Model Employer page)
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Competitive salary of 28,875 -31,250
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5 weeks holiday allowance
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4-day week (opt-in) after a successful 3-months probation period
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8% Match Pension scheme
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Menstruator and Menopause Leave
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Wellness Package
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Family Leave
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Opportunity to make a difference in young people's lives
Please note. All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences.
The job description provided is a sample and can be further customised based on specific organisational needs and requirements.
Pay will be reduced by 8% during the probation period. Your pension will start when you have passed probation. We have a pass, fail, extend to 6 months probation rule.
(PLEASE NOTE: All applications should be made through the Stemettes Website: Stemettes /roles)
The client requests no contact from agencies or media sales.
Individual Giving Manager
Fire Fighters Charity
£50,000 (full-time, permanent - open to flexible working requests)
Home-based with 1 day per month in Basingstoke head office
The Talent Set is delighted to be partnering with the Fire Fighters Charity in their search for an Individual Giving Manager. Every day, fire fighters around the country go to work not knowing what they will face that day, or the physical and emotional trauma they may experience. The Fire Fighters Charity exists to offer personalised, specialist support to the UK’s extensive fire and rescue services community, focusing on health and wellbeing services to ensure they can live healthier and happier lives.
This is an incredible opportunity to join the Fire Fighters Charity at a time of growth and transformation. With a passionate new leadership team, including Chief Executive Sherine Wheeler and Director of Fundraising Ellie Rocks, the charity is primed for an exciting new chapter. Both Sherine and Ellie are visionary leaders who see vast potential for the future development of the Fire Fighters Charity and its fundraising activities, particularly in growing the individual giving programme. We are looking for a creative and ambitious team leader who is keen to innovate and drive income growth while fostering deep, long-lasting connections with individual supporters.
The charity places a strong emphasis on delivering health and wellbeing services to the firefighting community. This creates a wealth of untapped opportunities that this role will be key in unlocking. Through innovative digital technologies, community-based initiatives, health and wellbeing content, and close partnerships with fire services and complementary organisations, they are poised to become the leading nationwide provider of health and wellbeing support for the fire service community.
This role is integral to continuing the momentum in growing and evolving the individual giving programme, capitalising on recent investments, and ensuring the charity builds lasting impact in the years to come.
The Role:
- Lead on the development and implementation of the Individual Giving strategy and programme to retain, acquire and develop donors
- Manage income and expenditure budgets including phasing, reforecasting and contingency planning
- Take a 'digital first' approach to donor acquisition to deliver long term sustainable income growth
- Develop new products for individual giving, regular giving and lottery recruitment
- Manage and support a team of two Individual Giving Officers
- Work closely with internal colleagues across fundraising and marketing, and manage external suppliers to deliver campaigns
About You:
- Solid experience in an individual giving fundraising role in the charity sector with understanding of wide range of direct marketing activities including digital, direct mail, telemarketing, face to face, inserts and door drops
- Experience working for a national charity is desirable
- Proactive, creative and ambitious
- Demonstrate effective relationship-management skills and ability to deliver engaging content for donors
- Ability to work across multiple tasks, be detail-orientated and prioritise workload effectively
- Experience supporting, developing and motivating direct reports
Closing Date: Friday 17th January for CV and cover letter
Interviews: 1st stage WC 27th January, 2nd stage WC 3rd February
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.