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The Children's Society 'Safe in Essex' Project Worker

1 x Project Worker Essex based in Chelmsford working County Wide

Salary: £29,855 per annum

Hours: 37 hours per week

Contract end date 31st March 2026

We wish to recruit a Project Worker to cover the County of Essex, based both at home and within our central office in Chelmsford. To deliver the work of The Children's Society to children, young people and families around a range of risky behaviors including child sexual exploitation, trafficking, running away, truanting, gangs, risky sexual behaviours, aggressive and challenging behaviours through the use of individual support and group work, thereby ensuring the children and young people and their families live safely and confidently in their communities.

Your experience is key in securing this role: You will need substantial experience in working with vulnerable children and young people either in a paid or unpaid capacity. You will have experience of developing and facilitating groups with young people and delivering one to one support both virtually and face to face in the school, community or home setting.

Ideally but not essentially you will have, or be working towards a relevant professional qualification e.g. a Diploma/Certificate in Youth and Community work, counselling, social care or related NVQ.

As well as a strong commitment to your development, we offer a generous pro rata holiday entitlement, a contributory stakeholder pension, childcare vouchers and agile and flexible working.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our children and families directorate, which works to provide immediate one-to-one and group support for children who urgently need support.

We are currently looking for a innovative and motivated group worker/ youth worker to join our dynamic, ambitious team.

A key part of this role will be your ability to deliver engaging groups covering risky topics to young people across the county.

In order to be successful in this role, you must have:

-Experience working with young people in a group and one to one setting

-Have understanding of the risks and vulnerabilities young people face

-Have access to a car and a full UK driving license

-Be able to use IT to support case recording and calendar management

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is on 2nd January. If after 14 days we receive enough applications we reserve the right to close this vacancy from the 19th December onwards.

Interviews will be held on TBC.

IN1

Internally your job title will be Recovery Worker.

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to St Stephen's Close as a Recovery Worker.

About the service

St Stephen's Close is a mental health, supported housing service. We offer recovery-focused, holistic support to individuals through a combination of face to face and remote working depending on what suits the person. Support is tailored to individuals personally, to help them meet their goals, and some areas we typically work on are: learning the skills to help manage a condition, meeting new people and accessing community resources, finding work, education or volunteering opportunities, learning or improving digital skills and accessing online resources as well as improving physical health. We have a focus on co-production and encourage people using our service to get involved and work alongside us to provide the best possible support.

About the role

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

About you

You have a caring and compassionate nature and empathy and enthusiasm for helping others. Ideally you’ll have a background in housing and mental health support, be happy to work both independently and within a team. You will be part of a weekly rota system and must be available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.

We have 2 roles available for this post.

This is a fixed term post that ends on 01 January 2026.

This is a full time role requiring the post holder to work 37.5 hours per week.

To apply, please attach a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Permanent, 15 hours a week

Based at Southwater Shop, but with travel all over the South East Region.

£23,088 FTE - £9,360 pro rata

We offer many enhanced benefits including; 28 days holiday a year pro rata - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

Do you like driving? Do you like meeting and helping people?

We are looking for an experienced driver to help lighten the load!

You will have to load and unload deliveries of donated stock to our shops in the South East region, you will be based at our Southwater shop and some of your destinations will include Deal, Salisbury and the South Coast.

You will also at times have to transfer stock between shops, and assist shop staff/volunteers by moving, loading and storing stock in an appropriate locations as directed.

You will have to carry out some administrative procedures required including records of journeys/mileage and petrol receipts.

At times you might have to prepare stock generation envelopes for drop off and go back and collect them as directed.

But above all else you must have the following in order to apply........

· A full clean driving licence for at least 2 years

· Knowledge of Health and Safety issues including lifting and moving goods

· Ability to produce basic numerical information

· Ability to map read and route plan

If you have what it takes to work hard, and be supportive to the team which you work with, but also have some fun along the way, then this is the place for you!

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working.

This vacancy closes at midnight on Friday 3rd January 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Friday 20th December 2024.

Interviews will be held on a date to be confirmed.

IN1

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity, we could not maintain our reputation, the range of our work, or our digital presence, without the support of our business partners, sponsors, philanthropists and members. The Development and Advocacy Department is seeking to recruit a Patrons Coordinator on a part time basis who will work with the team to provide an efficient ticketing and customer service to all Patrons by telephone, email and post, ensuring that all Patrons ticketing requirements are met. They will also ensure related records are processed, recorded and fulfilled accurately within the department`s quality of service and compliance standards.

The ideal candidate will be committed to providing excellent customer service with a consistent high level of customer care and responsiveness. They will also have high attention to detail, and the ability to prioritise tasks, especially given this is a part time position. They will be able to demonstrate:

• Solid experience in a customer facing environment
• Experience in a membership organisation and/or Box office environment (not essential but highly desirable)
• Understanding of legacy giving and administration (desirable)
• Experience of databases and MS Office (Access, Word and Excel); some working knowledge of Tessitura or other CRM systems or ability to learn

A working knowledge of our arts forms is not a pre-requisite but the ability to get up to speed on RBO membership products and services quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Monday 6th January 2025

Applicants must have work authorisation for the UK. No agencies.

Fundraising Officer [Individual Giving]

Join the 24-7 Prayer team!

We are looking for a full-time Fundraising Officer to work with our Head of Fundraising during a time of enormous growth for us as a movement.

You will be the friendly first point of contact for anyone donating to 24-7 Prayer, communicating with donors and managing our databases. You will also be at the heart of administrating our fundraising campaigns and ensuring our donors are regularly communicated to and thanked for investing in our exciting vision. This role is about catalysing, supporting, and encouraging prayer through brilliant administration, clear communication, and project management.

This role can be either based in our Woking office or a hybrid role. If hybrid, there is a requirement to attend mandatory in-person meetings at either our Woking office or Waverley Abbey House (averaging once a month).
If you would like to apply for the role, please click here to complete the application form. When prompted in the application process, please upload*:

1.    Your CV 
2.    A 1-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer. 

 *If you do not upload both pieces of documentation your application may not be taken further. Please note: all applicants must have an existing legal status to work and reside in the UK.

Closing date for applications: Sunday 05 January 2025
Interview date: W/C 13 January 2025 (in person in Woking)

Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010. 

For further information about the key responsibilities, please see the attached job description.

REF-218 680

Manchester Mind believes in the power of listening and feeling heard and that a better understanding of mental health benefits everyone. We do this by providing a range of services across Manchester to young people and adults. Our work is guided by our values of:

Openness  |  Belonging  |  Strength  |  Collaboration

Manchester Mind is looking to recruit a full-time (35 hours) Community Engagement Worker. The role will involve working in a collaborative and person-centred way across Primary Care in Manchester, Bolton, Salford, Wigan and Trafford, with people who have lived experience of mental health problems in order to promote take up of annual health checks and to improve physical health.

We would like to work with people who are experienced, dynamic and passionate about being able to develop and deliver accessible mental health support services.

Position: Community Engagement Worker (Improving Physical Health)

Salary: £25,220

Hours: 35 hours per week

Contract type: Fixed term until March 31st 2026 (extension possible dependent on funding)

The skills and knowledge that are important to us are:

· Ability to work in an open way that builds kind relationships and is receptive to and appreciative of the skills and talents of everyone.

· Knowledge or experience of the issues that people with lived experience of poor mental health face and the impact this can have on physical health.

· Ability to work collaboratively with others.

Application documents can be downloaded from the Vacancies page of our website. The deadline for applications is Monday 13th January at 12 noon.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Department: Campaigns, Policy and Public Affairs

Location: hybrid – minimum of 1 day per week in our Aldgate, London office

Hours of work: 37.5 hours

Contract: Permanent, full time

Salary: £33,000 – £35,000 per annum

Closing date: Sunday 5th January at 11.59pm

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing appflexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/about the role

Join the Policy, Campaigns, and Public Affairs team, providing expert policy research and analysis to advance Dementia UK’s influencing strategy.

As a Policy Officer (Access to Care), you will take the lead on public policy areas that tackle barriers to care and address health inequalities that impact people living with dementia, their carers, and loved ones. Your focus will be on ensuring that individuals from all communities and backgrounds can access care without exception.

In this role, you will work to secure improvements in legislation, public policy, and statutory services, emphasising inclusive and equitable access to care. You will monitor and analyse policy developments at central, devolved, and local government levels, collaborating closely with colleagues across the Policy, Campaigns, and Public Affairs team to shape Dementia UK’s campaigning and influencing activities.

Additionally, you will build and maintain external relationships to strengthen Dementia UK’s policy calls and increase the likelihood of achieving meaningful change. This includes forging strong working relationships with key policy staff in relevant government departments and representing Dementia UK at events, external committees, and working groups.

To succeed in this role, you will bring experience in public policy and campaigns. You will have a proven ability to formulate policy positions, supported by both qualitative and quantitative research skills. Strong communication skills are essential, along with the ability to build and manage effective stakeholder relationships.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

" Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

• Assisting staff and the people we support to present at conferences, workshops and other events with key stakeholders including MPs, Councillors and commissioners.
• Building relationships with key organisations and stakeholders, including the people we support and their families, frontline staff, volunteers and commissioners.
• Identifying problems and solutions that relate to the people we support and raising awareness of these issues on a regional and national level.
• Working collaboratively with the communications team to create engaging content for blogs, campaign emails, case studies, social media and PR.
• Identifying opportunities to strengthen the Trust’s campaigning identity.
• Providing regular reporting to internal stakeholders such as leadership teams and Trustees.
• Assisting with the organisation of virtual and in-person events that raise awareness of our campaigning work.
• Keeping up to date with changing policies and legislation in relation to vulnerable children and young people’s rights, social care and disability rights.
• Improving the Together Trust’s visibility in UK Parliament by supporting the Communications and Campaigns Manager to attend sessions, submitting evidence and nurture networks.
• Supporting the Policy and Campaigns Manager in their role, deputising for them where necessary.
• Championing diversity, equality and inclusion, in addition to meeting legal and charitable regulatory requirements.

• NVQ/QCF Level 3 or 4 or equivalent experience.
• Experience of researching and analysing complex information such as policy and legislation.
• Experience of writing and editing impactful communications.
• Ability to work with multiple teams to deliver campaigns including fundraising, communications and frontline service staff.
• Commitment to meeting the needs of the people we support so they are empowered to make decisions to support the direction of our strategy.
• Ability to help bring in new ideas with the ability to assimilate and make sense of complex data and research. 

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. 

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

"

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
 
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
 
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
 
Key Responsibilities

As Head of Media and Public Relations, you'll be an expert in public engagement communications and storytelling, and a key member of our ambitious Marketing Communications Team. You will lead the implementation of our Media and Public Relations strategy, ensuring its integration into our broader MarComms strategy, Income Generation Marketing Communications Directorate, and five-year organisational plan. Your responsibilities will include leading our press office, managing media coverage, handling reactive media scenarios, and developing media content for TV, radio, podcasts, and digital platforms. You'll also drive our public affairs strategy, collaborating with Government, MPs, and community leaders to advocate for our lifesaving services and policy changes.

In addition, you'll develop and lead our ambassador strategy, working with high-profile dignitaries, business leaders, celebrities, and influencers to raise our profile and garner support. You will play a vital role in creating and executing PR, brand awareness, and fundraising campaigns across all channels, including media and social media. As a strategic, self-motivated, and creative individual, you'll help make a significant impact on the communities we serve, fostering relationships with media, government leaders, ambassadors, and other stakeholders. We emphasize The KSS Way, our cultural and strategic framework, which supports wellbeing, growth, learning, and development within a dynamic and collaborative environment.

For further information on the role please refer to the Job Description which accompanies this job advert. 

The Directorate

The Communications Team sits within the Marketing and Communications (MarComms) Team. The MarComms Team builds brand awareness and engagement among the public, builds our profile with the media and key stakeholders, and supports fundraising activities to generate fundraising income to keep the service running. The team also engages, motivates and unites staff across the organisation to help KSS deliver on its purpose and achieve its vision of an end to preventable loss of life from medical emergency.
 
Application and Interview Process

We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Head of Media and Public Relations. Your covering statement is your first opportunity to express your experience, knowledge, and interest in the role, and we outline in our job description the essential and desirable requirements for this role to help you tailor your statement to the competencies we are looking for.
 
All shortlisted candidates will then undertake a two-stage interview process, which will be held over Microsoft Teams. Both stages will be formalised interviews, with the first stage being held with the Director of Communications and Engagement, who is the line manager for this role. The second stage interview will include the Executive Director of Business Development, who oversees the MarComms Directorate, and other key stakeholders who the successful candidate will collaborate with in this role.
 
The closing date for this role is 16th January 2024. Please note, we will begin interviewing candidates before the closing date, and the role may close early if a suitable candidate is found.
 
Inclusion and Diversity

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
 
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

REF-218 664

We are seeking an organised and resourceful individual to lead our Philanthropy & Corporate Partnerships Support Services function. As a Philanthropy & Corporate Partnerships Support Services Manager, you'll play a key part in helping our team achieve their goals and support impactful fundraising initiatives.

About Us: Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

The Access Project is partnering exclusively with Robertson Bell in their search for a permanent Head of Finance. The Access Project believe that every young person should have the opportunity to fulfil their potential and make the most of their education. Their mission is to support under-resourced young people to access top universities, through a unique programme of mentoring, skills coaching, and tuition.

The Head of Finance will build strong foundations in relation to financial literacy and commercial awareness across the organisation, own financial management and control whilst working closely with the Executive team and budget holders. This role will be crucial in supporting the Chief Operating Officer and the Executive to deliver strategic plans over the next five years and beyond.

The role:

• Developing and managing The Access Project’s financial strategy and associated KPIs with key stakeholders across the organisation.
• Managing variance analysis and reporting, reforecasting and rolling 12-month cash flow forecast successfully whilst optimising use of cash resources in line with its investment policy and risk management procedures.
• Owning and developing the financial control framework of The Access Project including optimising use of related systems.
• Leading on the annual budgeting and forecasting cycles, including multi-year forecasts and financial models in line with the organisation’s strategic goals.
• Enable budget holders, through business partnering and training, to manage their own budgets effectively and make strategic decisions based on sound financial understanding of strategic drivers of the organisation.
• Supporting the Sales and Partnerships team with financial information for funding applications and producing financial reports to funders.
• Producing high-quality monthly management accounts with insightful commentary to the Executives, Finco and Trustees, including reporting on finance and fundraising KPIs.
• Successfully managing the month-end process including reviewing the work of the Senior Finance and Operations Coordinator and meeting reporting deadlines.
• Leading the annual audit successfully through pro-active planning and preparation of substantive information and annual statutory accounts, and playing a key role in collation of information of the annual report with relevant stakeholders.

The organisation:

The Access Project are passionate about reducing the educational barriers their students face, helping them to pursue a career in their chosen field and follow their dreams. They work with them to make good applications, get the grades and transition to university. The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Essential criteria:

• Holds a professional accounting qualification (e.g. ACA/ACCA/CIMA). Finance professionals that have sufficient relevant experience and are close to becoming fully qualified could also be considered.
• Demonstrable business partnering approach to financial management is essential, preferably in a similar size organisation and business model.
• Has substantial and relevant experience within the not-for-profit sector including a strong understanding of Charities SORP (FRS102).
• Strong financial control, management accounting and reporting experience.
• Able to effectively communicate complex financial matters to non-finance colleagues.
• Passionate about educational disadvantage and The Access Project’s mission.

The position will be based at The Access Project’s head office at London Bridge and will benefit from highly flexible working arrangements (this does not preclude candidates living outside London from applying). The closing date for applications is 5^th January with interviews taking place on the week commencing 13^th January. The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds.  If you believe you have most of the skills to fulfil the role we encourage you to apply. There is under-representation of staff at The Access Project who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ and the charity welcomes applications from people with lived experience in reference to the mission.

We are looking for a kind and empathetic woman who believes in equality, diversity, and inclusion, is an expert in her area of knowledge and wants to make a positive difference and improve the lives of the women and children we support.

Working as part of the management team you will manage a team delivering front line services from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

About Us

Aylesbury Women’s Aid has over 30 years’ experience in providing support for women, children and young people who are, or have been, affected by domestic abuse.

We work from a feminist perspective and are committed to the principle of self-help.

We provide free information, emotional support, and access to safe temporary accommodation to enable women and children to determine their own futures free from abuse and violence.

Our Mission is to be available for the benefit of all women and their children who are experiencing physical, mental or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare.

We are looking for an experienced and passionate Registered Manager to lead and work as part of our Rugby Service team – Moultrie Road.  

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. 

All our CQC registered homes aim to help people move on to more independent accommodation by providing support that meets their changing needs.

Moultrie Road
A 7-bed, 24-hour staffed nursing service offering rehabilitation and support for individuals with severe mental illness. Residents can transition to more independent living, including our CQC-registered Supported Living Service in a 3-bed property or independent accommodation.

JOIN THE TEAM!

How you will make a difference as a Registered Manager:

• Personalised Service Delivery: Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
• Support Planning: Develop aspirational support plans for residents.
• Safety Systems: Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies.
• Information Quality: Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use.
• Incident Management: Manage incidents and accidents effectively, adhering to policies and regulatory notifications.
• Complaints Management: Enhance service user experience by developing an effective complaints management culture.
• Safeguarding Lead: Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
• Staff Management: Provide effective line management, handling conduct, performance, and attendance issues.
• Recruitment: Recruiting skilled staff, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

• Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
• Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
• Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
• Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
• Direct Experience: Experience working directly with people with severe mental illness.
• Agency Work: Experience working within statutory agencies.

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Who are we?  
 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”   

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.   

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
 

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

About the role 

The Head of Quality and Member Service is a key role which will suit someone who enjoys the balancing of operational focus alongside working with external partners to develop and grow our services. You will oversee all aspects of quality and service delivery across our Skylight Services in Brent. This includes Engagement & Assessment, Coach Lead working, Learning, Volunteering and Member Involvement.

The role will lead operationally to ensure the services we provide have the greatest impact, are of the highest quality and is in compliance with internal case management standards and safeguarding practices. You will support and lead the local operational management team, providing guidance and oversight of all daily operations. Working alongside internal and external colleagues, the post-holder will get involved in our collaborative place-based working towards ending homelessness in Brent, including the Built for Zero work.

About you

• Experience of working at a management level in a relevant sector

• Considerable experience in leading, supporting and developing individuals and teams including managing staff performance.

• Proven ability to self-manage and successfully inspire, support, and manage others during a period of change.

• Experience of driving up quality, including through implementation of quality standards 

• Strong networking and partnership building skills, with a track record of developing referrals, pathways, and joint delivery to improve access to services for clients. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 29 December 2024 at 23:59

Interview process: Competency and values-based interview + presentation to be prepared in advance.

Interview date and location: Wednesday 8 January 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT. 

Can I use Artificial Intelligence (AI) technology for my application?  
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.  

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.    

 
Registered Charity Numbers: E&W1082947, SC040094