Start date: TBC
Salary: £26,702 per annum (£10,608.80 pro-rata, inclusive of £3,990 South East Weighting)
Job Purpose:
We need a hands-on flexible administrator to provide general administrative support to WIP’s Core team; you will ensure the smooth running of WIPs London office in Shoreditch; you will also be providing administrative support to projects as and when required.
Administrative Support
• Act as a point of contact for Women in Prisons Core Team including monitoring and responding to communications in shared mailboxes
• To support with Women in Prisons telephone line and ensure any answer machine messages are passed on the relevant team
• Be a welcoming face for visitors to the Shoreditch office
• To be responsible for WIPs mail to and from the Office
• Administrative support as needed to Women in Prison’s Core team which could include booking meetings, note taking and support with paperwork
• Supporting the Shoreditch office in maintaining and ordering office supplies to include stationery, consumables and health and safety equipment
• Supporting our Executive Assistant with WIP events and/or large staff meetings
• To keep our asset management log updated and support allocation process of office equipment (e.g. phones and laptops)
General
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
• Abide by all organisational policies, codes of conduct and practices.
• Support and promote inclusion, diversity and equality of opportunity in the workplace.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and project data.
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The client requests no contact from agencies or media sales.
Thank you!
About Bank Workers Charity
We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.
About you
Our ideal candidate will have proven experience of working in an administrative role. Clear experience of handling enquiries sensitively and with compassion across multiple communication channels is key, coupled with an awareness of issues facing elderly/disabled people and services available within the wider community.
You will have a basic understanding of the charitable and grant giving community.
About the role
Central London based. Whilst hybrid working (currently two days a week office based for FTE) is offered, the post holder will be required to be in the office more frequently at some points in the year to deal with seasonal administrative tasks.
The working hours for this role are 21 hours a week with flexibility to work the hours over 3 to 5 days as long as they include Monday and Tuesday.
As our Services & Grants Administrator, you will provide administrative support to the Services and Grants team, allocating incoming enquiries, coordinating weekly grant payments and other administrative tasks as required. You will administer a small regular grant programme and identify clients who would benefit from further in-depth support whilst ensuring excellent customer service.
You will also manage enquiries in the email inbox as well as distribution of web-based enquiries to the Services and Grants team within one working day of receipt.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
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28 days holiday plus statutory bank holidays (pro rata for part time staff)
(with the option to buy additional leave) -
8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions
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A wide range of employer funded wellbeing experiences through Heka
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Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme)
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Group Life Cover (three times annual salary) with option for additional cover
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Weekly wellbeing half hour
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Season Ticket Loan (upon successful completion of probation)
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Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification.
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.