Legal Jobs
Do you have experience of coordinating an employment, training & education (ETE) or involvement programme for people with lived experience, ideally gained in a programme delivered in multiple sites across a wide geographical area? Then join Shelter as a GROW Programme Coordinator and you could soon be playing a key role within our Changing Futures team.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the programme
Changing Futures is a £64 million joint initiative by the Ministry of Housing, Communities and Local Government and The National Lottery Community Fund. Its aim is for local organisations to work in partnership to improve support for people who are experiencing multiple disadvantage. Through Changing Futures in Greater Manchester, Shelter works in partnership with Greater Manchester Combined Authority, locality partnerships and other VCSE and community partners and we ensure lived experience is at the heart of design, delivery and systems change. At the same time, our Gaining Real Opportunities for Work (GROW) Campus focuses on support and development for two GROW Trainees, as well as influencing wider change around lived experience in the workforce and inclusive recruitment. The Traineeship programme started in 2015 and aims to provide supported employment opportunities for people who have a lived experience of multiple disadvantages. This is your chance to be part of its future and help people to take their future back.
About the role
As the 'Changing Futures' GROW Coordinator you will provide strategic oversight of GROW placements, working closely with the Changing Futures Innovation sites and the GMCA to provide support around inclusive recruitment and sharing best practice regarding employing people with lived experience of multiple disadvantages. You will co-ordinate the programme to ensure a high-quality traineeships and make sure that the structures and resources to facilitate traineeships are in place.
We will also rely on you to promote the programme to partners, funders and other audiences, so we can raise awareness of the value of employing people with lived experience and encourage more organisations to adopt the approach. You will empower our Trainees to use their experiences to influence the design and delivery of the partnership by developing and maintaining learning pathways, ensuring the right wellbeing and development support is in place and that they have the right resources and training materials.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We need someone with understanding and insight into how experiencing multiple disadvantage and social inequalities can affect people’s lives as well as experience of co-ordinating employment, training and education projects. You will be keen and able to develop relationships across networks, services and systems and will seek out opportunities to champion co-production and influence systemic change. Some people management experience, with an emphasis on relational approaches to partnership working and problem-solving abilities, will be needed as well as a proven ability to develop relationships internally and externally with a variety of stakeholders. You will be comfortable giving presentations, writing reports and conveying information to a range of audiences and confident using case management systems and Microsoft Office applications. You will act as an ambassador, encouraging, promoting and supporting the involvement of people with lived experience in the design and delivery of Shelter’s and our Partners work.
PLEASE NOTE: Applicants with lived experience of multiple disadvantages are actively encouraged to apply for this role.
For further information prior to submitting an application please contact Charlotte either by email or by phone - details found on Shelter website advert.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Ripple Pond Charity is dedicated to supporting the adult family members of physically or emotionally injured British Armed Forces personnel and veterans. The charity provides a confidential peer support network that offers a lifeline to those navigating the often challenging and complex journey of supporting their loved ones. At the heart of The Ripple Pond's mission is ensuring that no family member faces these difficulties alone, fostering a community of understanding, empathy, and resilience.
As a Fundraising Officer for The Ripple Pond Charity, you will play a pivotal role in driving the financial sustainability and growth of our vital services. This role is ideal for a creative, motivated, and highly organized individual with a passion for making a tangible difference in the lives of our service users. Working from home, you will have the power to shape your work-life balance with a flexible 25-hour workweek and a negotiable working pattern that can adapt to your lifestyle and commitments.
In this dynamic and multifaceted position, you will be responsible for developing and executing a comprehensive fundraising strategy. Your creativity will be essential in identifying and pursuing new opportunities to secure funding through various channels, including trusts and grants, sponsorship, and community fundraising initiatives. You will meticulously research and apply for grants, build and maintain relationships with sponsors, and inspire individuals and groups to engage in fundraising activities.
A key aspect of your role will involve crafting compelling narratives that communicate the impact of The Ripple Pond's work, galvanizing support from donors and stakeholders. Your organizational skills will be crucial as you manage multiple projects, ensuring all fundraising efforts are well-coordinated and align with the charity's goals.
As a Fundraising Officer, you will not only be part of the strategic team, reporting directly to the Chief Executive Officer, but also a valued member of our wider team. This collaborative environment will allow you to align fundraising initiatives with the charity's long-term vision and strategic objectives, fostering a sense of belonging and teamwork.
We are an inclusive charity that fosters a diverse and supportive environment for all staff, volunteers, and beneficiaries. You will also be expected to collaborate with the wider team to integrate fundraising activities with the charity's broader outreach and engagement efforts. Your innovative approach and commitment to the cause will help to expand our reach and secure the necessary funds to continue providing our essential services.
Join The Ripple Pond Charity as a Fundraising Officer and contribute to a cause that makes a real difference in the lives of those who have given so much. Your role will not only be rewarding but also instrumental in ensuring that our support network can thrive and expand.
The role offers 126 hours of annual leave per year (30 days pro-rata), plus your birthday off.
The selection process will be as follows:
- Deadline for applications is midnight Sunday, 14th July 2024
- Long-listing
- Selection task* sent to Long-listed Applicants - Wednesday, 17th July
- Return of task deadline is midnight Monday, 22nd July
- Short-listing
- Short-list informed 25th-26th July
- Interviews via MS Teams Friday, 2nd August between 08:00 and 18:00
*The selection task will ask you to prepare a written proposal for the Charity CEO, outlining a plan to secure sponsorship for a conference.
Please ensure your cover letter explains why you think you meet the role requirements and personal specifications for this post.
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
![The Ripple Pond logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/gpq81skvth0_2024_04_16_09_46_19_am.jpg)
![1705659069143.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/1705659069143_2024_04_16_09_40_04_am.jpg)
![family-veterans.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/family_veterans_2024_04_16_09_40_05_am.jpg)
![1695218173458.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/1695218173458_2024_04_16_09_40_05_am.jpg)
The client requests no contact from agencies or media sales.
Income & Business Development Manager
£40-42k, 37.5 hours per week, Thornton (L23).
St. Joseph's Hospice Merseyside is the oldest and largest hospice on Merseyside, providing specialized end-of-life care for patients with a wide range of life-limiting conditions. The hospice's 31-bed Inpatient Unit is located in a beautiful setting within a conservation area and 12 acres of natural woodland in Thornton, Merseyside. The hospice's specialist healthcare teams care for over 200 patients and their families from across Liverpool, Sefton, and West Lancashire every year. Our services are free to our patients and it costs around £10k per day to run the hospice.
With the changing horizon of Fundraising, this is a new role for the hospice and pivotal to our future income generation activity for the Charity. The Income & Business Development Manager will be responsible for developing and implementing strategies to raise funds and secure partnerships for the hospice. They will lead the existing Hospice fundraising team, identify new sources of income, build and maintain relationships with donors and supporters, and manage fundraising events.
Role requirements
- Proven ability to build, manage and develop key stakeholder and donor relationships
- Experience of developing and delivering operational income generation plans and KPIs
- Strong networking and relationship-building skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Strong organizational and project management skills
- Previous experience in Hospice and/or voluntary sector would be advantageous, but not essential
The client requests no contact from agencies or media sales.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for an experienced database professional to support our fundraising insight and growth through leading our data and insight programme for income generation.
Would you like to join our award-winning organisation?
About the role
We are recruiting a pivotal new role in our Supporter Fundraising and Engagement Team at Freedom from Torture. The Senior Data & Insight Manager will be a huge asset to our Fundraising and Comms Directorate leading on the management of all fundraising data and delivering analytics to influence investment decisions and support engagement and income growth.
We are looking for a proactive individual to take our data team to the next level, bringing together the management of our data and CRM (ALMs and Engaging Networks predominantly), data protection and compliance, insight and reporting, testing strategies and innovation and our data transformation project.
With the support of our data services agency and line managing a Data Officer, the right candidate will have full authority delivering the data needs of the department and wider Fundraising & Communications directorate, including digital fundraising and Philanthropy & Partnerships. They will offer solutions and recommendations drawing on their personal experience, the experience gained through their peer networks and the opportunities they've seen from technical advances in the sector and beyond.
Last year we developed a KPI generator using Power BI to produce a live reporting tool. On completion it will create an invaluable easy access platform for fundraising team members to view their key performance metrics. This year we have started a Data Transformation project reviewing processes across our Fundraising & Comms and Finance teams. If appointed you have the opportunity to shape both projects, leading on implementation and systems change and ensuring we put in place a data infrastructure that will serve us well into the future.
We are looking for an experienced data and insights practitioner who understands the needs of a fundraising team with a diverse portfolio. The successful candidate will demonstrate the technical know-how, ability to analyse data and spot trends and manage multiple stakeholder relationships.
We are a lively, friendly, ambitious team who are passionate about supporting survivors of torture and campaigning for a fairer asylum system. If you are excited about chance to lead our data and insights function and want to be part of a team creating real change, please get in touch.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £45,133 - £52,354.
To view the full job description please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory ?standard DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Grants Manager
Salary: £40,000 - £42,000
Role Type: Permanent
Location: The role-holder will be expected to have a presence in our London office once or twice a week with flexibility on working from home at other times
Right to work: You will already have the right to work in the UK with no restrictions
Role purpose
At Fair4All Finance, we are making direct social investments (£40m+ to date) and grants into community finance providers and social fintechs to support their growth and future sustainability, as a key part of our strategy to scale up the provision of affordable credit. This includes our new Community Finance Resilience Fund - we expect to have offered 40-50 grants from this Fund by end summer 2024 (at which point we expect the Fund to be fully committed).
We are now looking for an experienced grants manager to manage this grant portfolio. This will include deploying remaining grants (once approved by our grants committee), liaising with grantee organisations (primarily credit unions and CDFIs) on finalising grant agreements, supporting regular social impact and financial reporting, and dealing with ad hoc queries. There are good development opportunities as we develop our impact reporting.
You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is drawn from a range of backgrounds spanning leaders and changemakers across financial services and social purpose sectors. The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.
Some key responsibilities
In this role your focus will likely be split across some key areas of work:
Grant portfolio - management
· Offer grants (once approved by our grant committee), finalise and execute grant agreements in line with our policies and procedures
· Monitor grant spend to ensure in line with grant purpose
· Liaise with our Finance team to draw down grant funds
Grant portfolio - financial and social impact reporting
· Responsible for the regular monitoring of financial and social impact performance
· Working closely with an external evaluator and other members of the investment team to agree the monitoring framework and support impact analysis of the Community Finance Resilience Fund
Other
· Support due diligence on ad hoc grants to community finance providers
· Support regular reporting to our external funders in line with their requirements
To be successful, your experience and skills will include:
· Good experience of grant-making to small/medium social purpose organisations in the UK
· Strong organisational skills with good attention to detail
· Good analytical skills
· Strong oral and written communication skills
It would be great if you also have:
· Experience with credit unions, CDFIs or other social purpose lenders
· Deal execution capability including evidence of negotiating legal documents
Personal characteristics
· Passion for our mission to increase the financial resilience of people in vulnerable circumstances
· Be great at building relationships at all levels with grantees
· Able to deal with complexity and uncertainty and work under your own initiative
· Enjoy working in a growing team
· Seek continued learning and development
Why work at Fair4All Finance
Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
There are at least 17.5m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s nearly a third of all adults in the UK.
We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.
Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.
Our Benefits include:
Financial Security:
· Pension, group life assurance, critical illness, and income protection, family leave
· Wellbeing:
· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)
Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop, and all team members can contribute to their fullest potential.
Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.
When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.
Applications
· Please apply through Applied by 8th July 2024 at 12.00pm.
· Interviews will be held on W/C 15th July (with the potential to be invited back for a final interview W/C 22nd July.
After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Fundraising Officer
Ref: AIFR-24
Bootle, Liverpool
35 hours a week
£32,248 per annum based on a 35 hour working week
We have an exciting opportunity for an experienced fundraiser or a candidate with transferrable skills who is looking for their next challenge.
This fundraising role is varied and fun and may suit someone who has worked in fundraising for a few years and understands the diverse range of responsibilities that come with the role. You should be able to work well in a small team and be prepared to adapt cheerfully to changes and challenges that may crop up daily.
Your main area of responsibility will be for generating income by writing proposals to Trust and Foundations, working with service managers across the country to research and build compelling cases for support across the organisation.
We are looking for someone who can secure multi-year grants and core funding support through creating high value applications and also have the skills to research and fire off multiple applications to smaller trusts for small projects on a daily basis.
Experience in meeting fundraising targets would be useful but not essential. An important aspect of the role will be maintaining up to date reporting systems of approaches and successes and fulfilling grant obligations to funders.
As part of a small fundraising team and you will also work with your colleagues to further develop the Walk for Autism fundraising campaign and be instrumental in developing a high quality supporter journey using email, texts and social media. Developing digital fundraising is one of our main strategies so a willingness to learn new skills in this area is a key part of the role.
You will be required to work outside of office hours occasionally with some travel to services around the UK. It would be helpful to have a driving licence but it’s not essential. This position is subject to a Disclosure from the Disclosure & Barring Service (DBS) that will be met by Autism Initiatives.
Closing date 14th July 2024
How do I apply?
If you think you have what we are looking for and are interested in joining our team in Bootle, we’d be delighted to hear from you.
We are committed to equal opportunities in employment and service delivery.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy Officer
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Policy Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Policy Officer you will use the latest evidence and insight to drive the creation of policies and position statements and related key messages. The subject of these will be informed by the charity’s strategy as well as our priority setting processes but will largely be focused around:
-
Prevention - Reducing smoking rates particularly focusing on people who are already interacting with the health system, as well as other messaging around reducing risk of cancer.
-
Diagnosis - Improving the early diagnosis of cancer through promoting existing and new pathways for cancer diagnosis.
-
Treatment - Improving treatments available to patients across Yorkshire and improving access to clinical trials.
Specifically, you will:
Policy development
-
Work with the Policy and Public Affairs Manager to research and produce high quality, evidence-based cancer-related policies and position statements.
-
Work with relevant internal teams to create key messages for a range of internal and external stakeholders, ensuring these are in line with the latest evidence.
-
Ensure existing policies and position statements are kept up to date, taking ownership for these updates when new evidence is published.
Influencing
-
Develop written policy materials and reports to aid influencing, considering priorities identified by PPI groups, the NHS, and coupled with insights from the latest data.
-
Support the charity’s response to regional and national consultations relevant to cancer in Yorkshire, ensuring responses are clear, succinct and evidence-based.
-
Represent the charity at external events and meetings, developing contacts, building relationships and increasing the charity’s profile.
External communications
-
Work in collaboration with the Brand and Relationships team to support the delivery of public-facing brand and PR campaigns and messaging to ensure key policy messages are accurate and well-integrated.
-
Support idea generation, development and delivery of future public health campaigns where the focus could be on topics like screening, stopping smoking or cancer symptom awareness.
About You
To be considered for this role, you will need:
-
To have a degree in a relevant subject area, for example politics and government affairs, public policy etc.
-
To have experience of researching and writing evidence-based policies, including by conducting literature reviews.
-
To have experience of writing associated policy documentation such as briefings, letters, blogs and campaign materials.
-
To have experience of working with others to integrate key messages into external communications, such as blogs, press releases or campaigns.
-
To have a good understanding of a good understanding of local, regional, and national government, the current health policy landscape as well as knowledge of UK parliamentary processes.
-
To have excellent verbal, written communication and presentation skills.
-
To be a strategic thinker with strong analytical, judgement and decision-making skills.
-
To be able to sift out the essential elements from a mass of complex information, integrate and synthesise ideas, and present information to others in an accessible way.
-
To have excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People before 14 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
An exciting opportunity has arisen for someone to join our Senior Management Team with responsibility to manage our advice services.
The successful candidate will be responsible for the day-to-day delivery of advice services including supervising the quality of advice given, overseeing training, managing the performance of staff and volunteers and ensuring these are appropriately supported and developed.
This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects.
We are looking for someone with a desire to take on a senior management role who has an advice background and great interpersonal skills to join our friendly team.
OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.
Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.
For an appplication pack please click on the apply button to go to our vacancy page
Closing date for applications: 12 noon on Wednesday 31st July 2024
Interviews will be held week commencing: Monday, 5th August 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Risk And Assurance Lead (2066)
Location: The working base and country of employment would be restricted to locations where Oxfam GB (OGB) is registered as a legal entity and subject to approval.
Hours: 36 in the UK (different hours will apply depending on location)
Salary: £36,826-£45,844 (Based on location)
Job Type: Open ended
Closing Date: 7 July 2024
Oxfam is a global movement of people working together to end the injustice of poverty.
Do you have experience strong written and verbal communication skills including using a range of media to promote the team purpose and messages?
Do you have experience of organising information, developing and promoting blogs, articles and other communication materials and campaigns?
Do you have experience in co-deliver learning and development and training programmes?
If the answer is yes, then we would like to hear from you.
The Role:
Oxfam is looking To integrate effective risk management within all levels of management through to strategic leadership team and trustees through the assurance framework and risk tools
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
- Understanding of risk and control systems and experience in improving their efficiency and effectiveness
- Ability of working with others to drive continuous improvement,
- Highly organised individual with developed analytical skills,
- Strong written and verbal communication skills including using a range of media to promote the team purpose and messages,
- Experience of organising information, developing and promoting blogs, articles and other communication materials and campaigns,
- Willingness to co-deliver learning and development and training programmes,
- Ability to deliver to tight deadlines,
- Excellent negotiating and influencing skills, confidence to challenge senior management,
- Ability to take the initiative and work independently.
Desirable
- Experience of assurance systems and emerging approaches to risk management
- Experience of working with people from diverse backgrounds, demonstrating respect for, and understanding of, cultural differences
- Experience of working in the INGO sector
We offer:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
You can read more about all Oxfam has to offer here.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well working within our Hybrid Working guidelines which includes some home-based working
How to apply:
As part of your online application, please upload your up to date CV and/or Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Head of Community Services
Are you looking for a new challenge and would like to lead a team where you can work with like-minded people to make a difference in the lives of some of the most vulnerable children in care? Would you like to be part of the Care Management team for a forward-thinking charity? If so, we would love to hear from you!
Position: Head of Community Services
Location: Norwich, Norfolk (with home working, mileage paid from your nearest service)
Job type: Permanent / Full Time
Hours: 35 hours per week
Salary: £52,690 - £59,686 (with the maximum rate based on post-appointment performance)
Closing Date: 7th July 2024 at 23:59pm
About the Role
You will be taking on the line management of our community services, which currently includes our fostering service, our leaving care service and our internal staffing agency (Mobile Team) but this may be subject to change in the future.
As the Head of Community Services, you will:
- Provide strategic and operational leadership, acting as the RI if relevant, ensuring the quality of services.
- Develop and shape the services as part of the Care portfolio
- Act as the community services lead within the Care division, working alongside the other Heads of Service
- Contribute to the development of the wider care services strategy and delivery
- Ensure that all legal, contractual, safeguarding, regulatory and care standards and requirements are adhered to on a continuous improvement basis
- To be a constructive, committed and active member of the Break leadership team
About you:
Are you looking for a new challenge and would like to join a team where you can work with like-minded people to really make a difference in the lives of children and young people who are in care and leaving care? Do you believe that by co-producing services, valuing and trusting your team and being aspirational help get the best outcomes? Do you like the idea of working for a vibrant local voluntary organisation where you can really have an impact and help shape the vision for care and leaving care services? Would you like to be part of the leadership team for our forward-thinking charity? If so, we would love to hear from you!
To perform well in this role, you’ll need:
- Minimum of 2 years experience at a management level in a care services environment, ideally managing managers
- Working with Children, young people and families, ideally with experience in disability services
- Presenting complex reports and updates to audiences ranging from young people to the Board of Trustees
- Experience working in an environment with multiple stakeholders
- Experience working to pre-defined timelines and outcome targets
- The planning, monitoring, adapting and evaluating of projects including using co-production
- Working with a range of outcomes measurement tools
In your role, you’ll have access to the following benefits:
- A “golden hello” scheme welcoming you to our services, with £500 paid to you one month after your start date and a second £500 at the six-month mark, depending on eligibility to scheme. (Candidates referred to Break via a recruitment agency are not eligible).
- An excellent relocation package
- Excellent annual leave package, including additional service-related holiday from 2 years
- Company-funded medical cash plan
- Employee Assistance Program (EAP)
- Access to a wealth of training and learning opportunities including the opportunity to enhance your professional development through funded level 7 courses.
- Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)
- Access to multiple wellbeing initiatives
- Pension salary sacrifice
- The opportunity to influence Break’s strategy and direction as a member of the Executive and Leadership Teams.
- Life assurance to the value of 3x your annual salary.
- And so much more
The first interview will be a Safe Care/Warner-style interview. Selected candidates will then be expected to attend a formal interview, including a young people’s panel.
To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK.
About the organisation
The employer is a forward-thinking non-profit organisation that has delivered unique support for young people across East Anglia for over fifty years. Co-production with staff, young people and families is at the very heart of everything they do. They have a range of residential services, a family assessment centre, a fostering agency, Staying Close, Staying Connected and services for disabled children and their families. As a trauma-informed organisation, all their young people and employees are supported by their highly skilled therapeutic team - and their lifelong offer means that even when young people leave their care, they will always be there for them.
With low staff turnover and vacancy rates, they have over 90% good and outstanding gradings across their services and deliver great outcomes for our young people. Our ambition is to grow and build even further - creating an environment where people can develop their talent and see the difference they make. You could be part of this.
You may have experience in roles such as Leadership, Children, Children in Care, Children’s Care Services, Care Head, Head of Service, Head of Care, Care, Children’s Social Care etc. #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
Salesforce Data Analyst Manager
Do you have extensive experience in Salesforce, Microsoft SQL, data integration and ETL processes and Microsoft PowerBI?
The charity implemented Salesforce (with Non-Profit Success Pack) with a successful roll-out in March 2023 and are now seeking to extend the scope of the CRM beyond the initial teams.
The Salesforce Data Analyst Manager is a full-time, hybrid-working role, offering flexible working.
Position: Salesforce Data Analyst Manager
Location: Hybrid/ Swindon
Hours: Full-time (flexible working available)
Salary: £40,000 to £45,000 per annum
Contract: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 14 July 2024
Interviews: 18 July 2024 (1st round online) and 23 July 2024 (2nd round in our Swindon offices)
The Role
Working as part of the wider Technology department, the Salesforce Data Analyst Manager reports to the Head of Technology and will work closely with the Technical Solutions Specialist and the wider Salesforce project team.
This role is responsible for the quality of data imported and exported from Salesforce and our SQL databases.
The Data Analyst Manager will implement and oversee a data strategy to streamline ETL processes, ensure data quality and produce regular data quality reports. Additionally, they will be responsible for the administering and securing of our SQL server used for data-centric processes. You will be seen as a subject matter expert in their field, providing support across the organisation on a range of key projects.
About You
We’re looking for a hands-on manager, who can get stuck in on the daily tasks and lead a team of data analysts who are tasked with day-to-day operational duties.
You will have:
· Extensive experience of managing and developing a data analyst team
· Proven history of leadership and mentoring
· Proven experience in data management, analysis, reporting and visualisation
· Proven track record of identifying and remediating data inaccuracies to maintain high data quality
· Extensive experience of administering Microsoft SQL, SQL Server
· Strong proficiency in data analysis tools
· Strong experience of Salesforce NPSP administration
· Experience of working in the nonprofit sector is desirable
· Proven experience of collaborating with cross-functional teams and stakeholders to achieve common data-related goals
· Strong stakeholder management
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as Data Analyst, Salesforce Data Analyst, CRM Data Analyst, Database, Systems Data Analyst, Software, Salesforce Analyst, CRM Data Analyst, Database Analyst, Data Analyst Manager, Salesforce Data Analyst Manager, CRM Data Analyst Manager, Database Manager, Systems Data Analyst Manager, Software Manager, Salesforce Analyst, CRM Data Analyst, Database Analyst. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Director of Fundraising
Both full and part time hours considered
Minimum of 32 hours per week over 4 days
Up to £65,000, dependant on experience (pro rata to 36.5 hours for part time)
Treloar’s is a charity which runs one of the UK’s largest specialist education centres for young disabled people to live and learn. Through our school and college, we offer students the opportunity to fully take part in life and achieve their aspirations.
This is an exciting opportunity for an experienced, dynamic, and professional fundraiser to lead the team at Treloar’s. As the Director of Fundraising, you will develop and implement innovative fundraising strategies, oversee a dedicated and passionate team and support them in generating significant income through a variety of channels, including trusts and foundations, events, corporate partnerships, individual giving, and major donations.
We are looking for someone with a strong track record in senior-level charitable fundraising. You should bring advanced knowledge of a wide variety of fundraising channels, compliance expertise, and exceptional leadership skills. Experience in the education or disability sectors and relevant qualifications in fundraising are advantageous.
In return, we offer a competitive salary and the chance to make a meaningful impact on the lives of young people with disabilities. We also provide a flexible work environment with options for home and office working (minimum 3 days a week in the office), as well as part-time opportunities.
Informal chats about the role are welcome – get in touch with Sophie Milroy, Recruitment Specialist Lead.
We offer:
- 27 days annual leave per year plus bank holidays
- An opportunity to work on site with industry experts
- Excellent paid training and development opportunities
- Life insurance, Group Personal Pension & Occupational Health schemes
- Health Cash Plan & Perkbox discount scheme
- Free wellbeing activities (e.g. gym/yoga)
- Free parking & many other benefits
How to apply?
To apply, please complete our Online Treloar Application Form, alternatively please call our Recruitment Team to discuss further.
Closing date: 23rd July 2024
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
Treloar Trust, responsible for Treloar School and Treloar College, is an equal opportunities employer and operates a no smoking policy. Registered charity number 1092857.
The client requests no contact from agencies or media sales.
To support the organisation as it continues to grow, we are seeking a dynamic and ‘tech-savvy’ Sales and Marketing Executive to join our small, remote team. This role will be pivotal in driving our mission to promote the use and benefits of e-assessment. The ideal candidate will be responsible for recruiting and supporting sponsors, increasing membership, and collaborating with partners. Additionally, the role includes supporting the delivery of both live and virtual events.
The e-Assessment Association (eAA) is a not-for-profit membership organisation based in the UK for consumers of, producers of and those with an interest in e-Assessment. We have been dedicated to furthering technology enhanced assessment adoption since 2008. The e-Assessment Association has three major goals: To provide professional support and facilitate debate and discussion for people involved in this field of expertise; create and communicate the positive contributions that technology makes to all forms of assessment; and to develop statements of good practice for suppliers and consumers of e-Assessment technologies.
Benefits
·Opportunity to work with a dedicated, friendly team, passionate about advancing e-assessment.
·Flexible working arrangements, including remote working (and possible opportunity to work on a part-time basis).
·Professional development and training opportunities.
·Competitive salary and benefits package.
The client requests no contact from agencies or media sales.
“I recently joined the CHAS Family Support Team from a Local Authority role. It has been a great move! At CHAS, I have a capped caseload, allowing me to spend quality time getting to know families and understanding how I can help them access the specialist support they need. I have the flexibility to manage my own time and achieve a better work-life balance.” — Claire Wilson, Family Support Team Leader
An exciting opportunity has arisen for a Social Worker to join the multi-disciplinary Family Support Team in the east of Scotland, based in Aberdeen.
Role Overview:
This position offers a unique chance to work alongside a highly motivated and skilled outreach team and in partnership with local services dedicated to providing care and support for babies, children, young people, and their families. You will play a key role in providing a comprehensive social work service to babies, children or young people with life-limiting conditions and their families, focusing on the co-ordination, development and delivery of service provision designed to assist with the issues related to the child or young person’s condition and the impact it has upon the wider family.
Why Join Us?
- Holistic, Person-Centered Care: Our teams provide exceptional, individualized care to children and families.
- Collaborative Environment: Work within a multidisciplinary team combining health, social, and medical expertise.
- Manageable Caseload: Benefit from a capped, manageable caseload.
- Flexible Working: Enjoy a hybrid work environment. This role will involve onsite and home working and we are happy to discuss flexible working arrangements.
- Skill Development: Gain experience in various settings, including our CHAS at Home Aberdeen Office, family homes and within the hospital working alongside our Diana nurses,
- Supportive Culture: Be part of a supportive environment that encourages continuous learning and expertise development.
- Pension Scheme: Membership in the Local Government Pension Scheme (LGPS), administered by Lothian Pension Fund.
About You: We are looking for candidates who have:
- A degree or diploma in social work and registration with the SSSC.
- Relevant post-registration experience working with children, young people and complex family situations where loss and change are prevalent
- Highly developed communication and negotiation skills with the ability to adapt support to meet individual family needs.
- The ability to work autonomously in a varied role.
For more information and how to apply:
As a Social Worker with CHAS, you will provide vital support to children and families.
If this sounds like you and you would like to be a key part in keeping the joy alive, we would love you to apply!
Follow the link to learn more about the role, contact the team for more information and apply.
We expect interviews to take place week commencing 22 July 2024.This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.
The client requests no contact from agencies or media sales.