Legal Jobs

Helpline Deputy Manager (Mental Health) 

Birmingham 

£28,497 per annum

Hours 37.5 hours per week

Our client is leading provider of mental health services in Birmingham and the West Midlands. 

Their Helpline service is aimed at service users and their carers living in Birmingham and Solihull, to offer a range of interventions to support individuals who are experiencing psychological distress and/or a mental health crisis. Additionally the service has been designed and developed to help reduce the burden on statutory services including A&E departments and the police. 

The role: 

The Deputy Manager for the Helpline service will provide support to a team of Helpline Intervention workers and volunteers with the day to day management of the Helpline Service. 

The Helpline Service is a 7 day a week service operating between the hours of 9am -11pm and requires a member of the management team present at all times.  Under the direction of the service manager you will support the running of the Helpline service in line with contractual requirements, their Vision and Values, its Operating Policy and Procedures, and any relevant legal requirements. 

About you: 

The successful candidate will possess the following skills and experience; 

• Experience in a supervisory role. 

• Previous experience of working either in a voluntary or paid role within the Health and Social care sector. 

• A positive attitude to people who have experienced mental health difficulties. 

• Experience of managing challenging situations and working under pressure. 

• Excellent verbal and written communication skills.

• A flexible approach in terms of your working hours which will include evenings and weekends. 

Rewards:

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training Programme. 

Our client's people are key to their success and they are recognised as both a Mindful Employer, as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties and we particularly encourage applications from Black, Asian and minority ethnic members of our local community who are currently under-represented at management level. 

The closing date for applications is Monday 8th July 2024 

Interviews will take place on Tuesday 16th and Friday 19th July 2024 

An exciting position has arisen for a Head of Finance to join an excellent Community focused Charity on a permanent basis.

The postholder will be reporting directly to the CEO and will be part of the executive team.

Key responsibilities:

• Lead, manage and improve the Trust’s finance function and provide accurate, timely and relevant financial reports as required by the CEO
• Be the Executive Lead of the Finance Audit and Risk Committee, ensuring timely papers to the CEO and to the Committee and Board as required
• Ensure the provision and reporting of financial accounts, forecasting and large-scale project/programme budgets
• Oversight of the legal and financial statutory processes in line with the Charity Commission and Companies House requirements, including the annual audit
• Allocating tasks for timely responses and keeping all colleagues abreast of progress
• Monitor, cash flow, reserves, analysis of performance against the organisation’s annual business plan and dashboard as it relates to the finance function
• Contribute to the overall leadership of the Trust’s future strategic and operational planning
• Direct line management of 3 staff, indirectly manage 7
• Ensuring an excellent service to all budget managers, enabling them to make effective use of all systems and monitor and manage their income and expenditure
• To attend the Executive Team meetings and provide reports

Successful candidate profile:

• Qualified Accountant (ACCA/CIMA/ACA)
• Significant track record in a Head of Finance / FD role for a Charity
• Experience of implementing enhanced reporting tools
• Experience of cost-effective procurement in line with policy
• Extensive staff management experience

Working pattern: Full time on site

Hours: 35 per week

Location: Notting Hill, London 

The Almeida Theatre makes brave new work that asks big questions: of plays, of theatres and of the world around us. They need to recruit a Corporate Partnerships Manager and Prospectus is proud to partner on the search.

The Corporate Partnerships Manager will primarily focus on managing impressive corporate relationships that already exist in the fashion, legal, and financial sectors as well as designing, crafting, and securing income from new approaches with new corporate partners. You will be an expert communicator that will also be responsible for designing pro-bono and cash support within the portfolio, joining a great team of six fundraisers across other revenue streams. This role is initially offered on a two year fixed term contract, please enquire to learn more about this initial setup.

The selected candidate will enjoy building genuine and meaningful relationships and in the day-to-day will develop excellent communication with high-level decision makers in corporate partners. You will have ideally have experience in corporate fundraising and corporate partnerships in any charity, arts, or heritage organisations.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock or Flora Cunningham at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Our partner is a nonprofit organization providing accessible & effective mental health interventions for youths. They are seeking a part-time CFO to add expertise and oversight of their finance function to ensure financial sustainability. This role is a really interesting opportunity for an experienced finance professional to shape the finance function of a young, but growing organisation.

Responsibilities

• Develop and implement financial strategies, and lead the development of financial projections and scenario planning to inform decision making.
• Lead the finance function, overseeing the day-to-day operations (cash, accounts payable, accounts receivables and payroll) and ensure compliance with accounting and financial reporting standards, as well as legal and regulatory requirements for Kenya and the USA
• Evaluate and implement financial systems and processes to improve efficiency, accuracy, and transparency
• Oversee the preparation of budgets, financial statements, and other financial reports
• Develop and manage the organization's risk management
• Lead, develop, and mentor a team of young professionals 

Requirements

• Qualified accountant with at least 5 years of relevant experience, and willing to be hands on.
• Strong technical accounting experience covering financial accounting, management accounting, budget creation and monitoring, financial analysis, and reporting, preferably within a not for profit.
• Experience of working in a start-up or of establishing a finance function is strongly desirable.
• Experience of leading a finance function, including providing financial analysis & insight  and strategic advice to aid decision making.
• Experience of grants management, compliance and reporting
• Exceptional communication skills, with the ability to work with both finance and non-finance staff.
• Strong strategic and problem solving skills. 

This is a remote role, although they would be open to someone working from their office.

They anticipate the role will require 2 days/week, perhaps with more time required initially to set up the finance function and then at important times in the year, including year-end.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education,  setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

The purpose of this role is to manage operational delivery of our School Chef Educator programme, ensuring efficient and effective delivery.  The School Chef Educator programme is a 10 week training programme for school kitchen staff, covering topics such as Reducing Food Waste, and Food Education. It is delivered in a blended learning format, through a mix of in-person training, bitesize webinars, and our online learning website.

You will be supported by our Director of Transformations, and manage our Chef Trainers who deliver our School Chef Educator Programme. You will work closely with the Director of Partnerships & Impact, our School Engagement Manager and our Research Supervisor, to identify and liaise with suitable funding partners, academies and schools, and ensure we are monitoring and evaluating our programme delivery to evidence it’s impact and ensure quality delivery across the cohorts that take part.

Your role will oversee our School Chef Educator Programmes, delivered across England. This role will be primarily focused in London, but will include supporting schools in locations across the UK as we develop new hubs. An average week in this role might see you attending meetings with new partners to secure support for new programmes, sourcing venues for training days, scheduling programme delivery dates, identifying and contacting schools in our programme delivery areas to sign up their kitchen teams to our programme, developing new content on our learning management system, attending webinars our Chef Trainers are delivering, and supporting Chef Trainers with our in-person kick off sessions, and graduation celebrations.

You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.

You will have an understanding of the context that we operate in, education and food sectors. You will have strong people skills, be highly organised and have the ability to manage effective partnerships with external organisations.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.

As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

● To work with the Director of Transformations to ensure that all programme delivery is delivered in line with our vision, values and ethos.

● To support and manage our Chef Trainers to ensure a high quality and consistent standard of programme delivery.

● Coordinate and oversee all programme activities, including booking venues, scheduling, logistics, and managing Chef Trainer workload.

● Work closely with the Director of Transformations, Director of Impact and Partnerships and the School Engagement Manager to assess, cost and propose suitable programmes of support for schools, multi-academy trusts and caterers interested in our School Chef Educator Programme.

● Working with the School Engagement Manager, attend and contribute to meetings with Senior Leadership of prospective participating schools and academies.

● Liaise and manage relationships with Senior Leadership and Programme Sponsors, being the key contact for operational delivery of programmes.

● To work alongside the Director of Transformations and Director of Partnerships & Impact to ensure that service level agreements are agreed with partners and that our delivery matches the agreements.

● To monitor costs of the programme delivery, reporting progress of programmes to the Director of Transformations, identifying any risks or delays to programme delivery.

● At all times to ensure that our training programmes are being delivered in a legally compliant, cost-effective way.

● Working with the School Engagement Manager, to identify suitable schools for our funded training programmes, ensuring a high uptake of available places on our funded training programmes.

● Ensuring learning and evaluation is embedded in our programme delivery, working with the Chef Trainers to document best practice learnt from each programme.

● To work alongside the Director of Partnerships & Impact and our Research Supervisor to ensure that we’re collecting accurate and relevant data to measure our impact, evaluate the impact and effectiveness of the programmes, conducting regular assessments and measurements.

● Work with the Research Supervisor to support preparing reports on the impact of the School Chef Educator programmes, including statistical data, trends, and success stories.

● Maintain accurate data records and ensure our contacts database is up to date with relevant participant, partner and engagement information.

● Collaborate with the Chef Trainers to ensure the delivery of high-quality services that meet the needs of participants on our programmes.

● Overseeing project planning and execution for the continued expansion of the roll-out of the School Chef Educator training programme - this will involve being organised and keeping the project on track, working with internal and external parties.

● Assist in the delivery of programmes where necessary, providing support and guidance to the Chef Trainers as needed.

● Working with the Chief Innovation Officer, the Chef Trainers across all our programmes and the wider Chefs in Schools network to identify current and future skills requirements for the school kitchen workforce.

● Developing and/or commission relevant training materials to keep our programme up to date and develop new programmes that complement our organisational strategy.

● Plan, and manage the continued iterative development of our School Chef Training programme. Lead on programme design, monitoring performance and adjusting our approach as necessary for future cohorts.

● Line manage the Chef Trainers, lead on hiring, training and managing any future staff required as our programme offering grows.

● Maintain and manage our Learning Management System, and Learning App, ensuring good version control, user management, and digital legal compliance.

Skills & experience:

● You are passionate about food and want to make an impact

● You have interest and belief in our mission, to improve child health through improving food and food education in schools

● You have a background or experience in project or programme management at national scale

● You are self-motivated, customer focused and driven

● You are interested in people (working in a small, supportive team)

● You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead

● You are an excellent writer and communicator with strong presentation and facilitation skills

● You are skilled in building rapport with people and strike a balance between being supportive and challenging 

● You have a background or significant experience in training

● You have delivered, developed and/or been involved in the roll-out of programmes at scale

● You have experience in delivering in-person and online training sessions

● You have curriculum, pedagogy or training design experience

● You have good digital skills to maintain our resources on an online platform and innovate the learning experience

● You have hands-on experience with Learning Management Systems (LMS) including user management, content updates, and troubleshooting technical issues.

● You are well-versed in legal compliance requirements related to digital training programs, ensuring all training content and data management practices adhere to current regulations.

● You possess strong analytical skills for monitoring and evaluating LMS performance, using data to improve user experience and ensure compliance with legal standards.

● You have some experience in leading or managing a team

● You have stakeholder and partnership management experience

Most Important Skills- list 5-8

1. Training Delivery and Development
2. Curriculum and Training Design
3. Project or Programme Management
4. Learning Management Systems (LMS)
5. Stakeholder and Partnership Management
6. Communication Skills
7. Organisational Skills
8. Data Collection and Analysis

Benefits

You would be joining a friendly, supportive team who work hard, but believe in a healthy work / life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to, and draw on, a variety of projects and strategic insights.

We offer 33 days (pro-rata for part time positions) of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the AIG Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. Shortlisted candidates will be invited to an online interview on 17th July.

Successful candidates will then be invited to an in-person interview to take place on Wednesday 24th July at our office in Brixton, London for which we will ask you to complete a short task. You have 15 mins to complete this task. The interview overall will take a maximum of one hour.

Expected duration of this application process: 6 weeks

Location: Acorn House, 361 Midsummer Boulevard, Central Milton Keynes, MK9 3HP. Outreaches: Stoke Mandeville Hopital & Milton Keynes University Hospital

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.

We’ve been working in partnership with Macmillan Cancer Care for over 15 years, supporting people with cancer and their families. We are looking for an enthusiastic, reliable, and confident person to join our Casework Team to help people to cope with the ‘cost of cancer’.

Each year our Macmillan Caseworkers provide advice on practical and financial matters like benefits, debt and employment you can find out more about the service by watching a short video on our vacancy page via the apply button.

The ideal candidate will provide advice and support in person, via telephone, email and video call to patients undergoing treatment for cancer at Milton Keynes and Stoke Mandeville Hospitals. Macmillan Project Caseworkers will assist clients with complex welfare, debt and housing enquiries. This requires a good foundation knowledge of each advice area, so competence in these subjects is desirable, but full and ongoing training will be provided to support successful candidates in their professional development.

This is a challenging role, managing a demanding caseload and working with people at every stage of their cancer journey. All our advice work is carried out to the strictest quality standards, and we are committed to ensuring that all our advice work complements the wider services provided by both Citizens Advice and Macmillan Cancer Care.

Applicants need to be –

• Computer-literate, although training on our case recording systems will be given.
• Confident in working to performance targets.
• Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.
• Prepared to work independently, sometimes remotely and also from a variety of community-based locations.

A minimum of 12 months’ experience in an advice agency or similar setting is desirable.

The successful Applicant/s will be asked to undergo an Enhanced Disclosure and Barring Service (DBS) check.

Closing Date:Monday 22 July 2024 at 5pmInterviews:To be agreed

Please note interviews will be held face to face in Acorn House

Animal Defenders International – what we do:
Animal Defenders International is a UK nonprofit, Animal Defenders International Foundation and the Lord Dowding Fund is a UK registered charity, with offices in Los Angeles, Bogota and the ADI Wildlife Sanctuary in South Africa, home to big cats rescued from circuses, zoos, pet trade. ADI works for laws to protect animals used in entertainment, food, wildlife trade, with investigations, prosecutions, scientific and economic research, promoting adoption of advanced scientific methods to replace use of animals in laboratories. When governments ban animal circuses, ADI helps officials to remove the animals from circuses and we relocate them to sanctuaries:

Job Title:Finance and Administration Manager, London
Organisation:   Animal Defenders International, London
Location:   London, Vauxhall SE11. Hybrid: 2 days remote, 3 days office
Terms:   £38,000–£48,000 (commensurate with qualifications/experience)
Permanent, full time position.
Benefits: Annual leave 20 days/year, national holidays, 4 days office closure Christmas–New Year, stakeholder pension. 
Reports to: Chief Financial Officer and Executive Director

Position Objective:
To maintain financial controls and records for ADI London office, recording income, donor records, expenditure, banking, reports. Ensures finance and administration systems provide good support for ADI fundraising, advocacy, rescues and campaigns activities. Contributes to management of accurate and reliable data using Sage 50c, Raiser’s Edge NXT, Engaging Networks, recording data, producing reports. Assists CFO with reconciliations, ledgers, quarterly and annual reports.

About You:
You are qualified AAT, or part qualified CA, ACCA or CIMA. Experienced in finance, bookkeeping, use of databases, general administration and importantly, you want to help a nonprofit to save animals. You have the skills and experience to help ADI grow. You want to contribute to good management of financial records and administration creating an administrative bedrock for effective work to save animals. Your lifestyle is aligned with ADI’s vision, mission and values.

About Us:
ADI is dedicated to ending the suffering of animals and works for their rights and legal protection. Animals used for entertainment, in laboratories, wildlife trade, farming, as well as protection of our shared environment and wildlife in their natural space. Research, education, investigations, legislation. Once governments pass animal protection laws, such as animal circuses, we assist with implementation of the new law and relocate survivors – bears, primates and others to rainforest sanctuaries in Latin America, lions/other African predators and Bengal tigers to the ADI Wildlife Sanctuary, South Africa. ADI is Great Nonprofits Top-rated; Charity Navigator 4-star.

About the Role:

Finance:

• Data entry on Sage 50c
• Recording of donations and other income
• Sales order/invoice processing
• Purchase ledger maintenance, reconciliations
• Maintaining stock records
• Assisting with production of budget performance reports.

Administration:

• IT/Network administration (working with service providers); data protection.
• Data entry on Raiser’s Edge NXT; audits, reports, oversight.
• Contributes to general office management.

Skills / Expertise required:

Essential:

• Minimum 2-3 years’ experience in similar role.
• AAT, or part qualified CA, ACCA or CIMA, and/or other relevant qualifications.
• You are self-motivated, able to work independently to meet deadlines.
• A flexible, positive approach, enjoy a demanding environment, supportive of others.
• Attention to detail and accuracy in numerical work.
• You can work with discretion, and handle sensitive data.
• Knowledge and experience in data entry, reporting generally.
• You are IT literate: knowledge of Microsoft Office, online applications such as online banking and (desirable) some tax and other financial services.
• You have excellent organisation, time-management and communication skills.
• Fluent in English

Desirable:

• Some knowledge of Sage 50c
• Some knowledge of CRM, e.g., Raisers’ Edge and Engaging Networks.
• Preparation of management accounts and budgeting, some knowledge.
• Experience with analysing financial data.
• Experience with the audit process.
• Knowledge of non-profit / charity accounting and reporting.

ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.

HOW TO APPLY: 

• Apply early – no closing date – we review applications as they arrive. Interviews commence on a rolling program.
• Send email detailing how you meet our criteria, together with your resume.
• Interviews will be online and in person.
• Formal application form will be sent if you have been selected for interview.
• Virtual interviews will be arranged once your application form has been reviewed.
• In-person interviews will be arranged following virtual interviews.

The Miscarriage Association is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.

We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.

We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reach even more people affected by this often-heartbreaking experience.

We are now looking for an enthusiastic and talented digital marketer to join our small and friendly team to help us on this exciting journey. Working as part of our newly expanded communications team, you will support the development and implementation of the strategic communications and marketing strategy.

You will lead on developing our digital channels to drive engagement and awareness and help to build our online communities. You will be responsible for the day-to-day management of the charity’s website implementing brand guidelines to ensure a consistent approach to tone and content. You’ll also maximise Google Ad and SEO opportunities, working alongside a specialist agency, where necessary.

You’ll have previous experience of CRM systems and work closely with our fundraising team to develop supporter journeys and devise email and social media campaigns to help drive event sign-ups, donations and fundraising income.

Of course, you’ll also stay alert to emerging digital trends and be adept at analytics and reporting on the success of your campaigns.

Are you passionate about delivering exceptional customer service and adept at financial and numerical tasks? A well know Housing Association are seeking a dedicated Service Charge Advisor to join their vibrant team in London. If you're ready to contribute to the transformation of our Service Charge delivery and support our service charge payers with expertise and care, this role is perfect for you!

Key Responsibilities:

• Assist Service Charge Analysts in calculating, constructing, and issuing service charges, ensuring compliance with legal and contractual requirements.
• Provide top-notch customer support to service charge payers, addressing queries and proactively supplying necessary information and documents.
• Support the extraction of expenditure data from the accounting system and monitor scheme-specific service charge budgets.
• Prepare and review invoices for external auditor certification.
• Assist in the production, quality control, and dispatch of service charge statements.

Essential Skills:

• Excellent customer service skills.
• Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
• Exceptional communication skills, both written and oral.
• Excellent financial and numerical skills.
• Strong belief in customer satisfaction.

Desired Skills:

• Prior experience in a similar role.
• Familiarity with service charge processes and systems.
• Ability to work collaboratively in a team environment.

Benefits:

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work scheme
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development

If this role is of interest, please act as fast as possible in applying. Applications are under constant review and the role can close early!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Leading international development grant assurance specialists seek experienced French speaking audit professional for exciting management opportunities. 

Responsibilities
• Travelling internationally to a wide range of locations, on a regular basis, conducting audits or special assignments; working with, and supporting NGOs, public sector organisations & institutional donors such as the UN.
• Demonstrate a detailed knowledge of public sector audit issues and techniques and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of public sector structures and the legal and contractual frameworks in which the assignments are performed and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of International Standards on Auditing (ISAs) and provide guidance to other team members based on previous experience;
• Be involved in the assignment process from planning to finalisation;
Prepare a tailored plan for large or complex assignments based on an understanding of the terms of reference;
• Lead assignment fieldwork teams including locally based staff for large or complex assignments;
• Demonstrate the ability to identify the findings on an assignment and write them up in a detailed, precise and clear way in the assignment report;
• Lead opening meetings and present the audit findings at closing meetings;
• Conduct assignments in a sceptical but constructive manner;
• Draft a report for each assignment on a timely basis;
• Be responsible for completing the audit programme and audit file;
• Be aware of assignment deadlines and work with the team to ensure deadlines are met;
• Monitor the time spent on assignments against budget and discuss with the Manager if budget overruns are anticipated;
• Prepare proposals for specific assignments within a framework contract
• Contribute to drafting tenders;
• Identify potential opportunities for obtaining new work. Take action to follow up such
opportunities with a manager/partner;
• Develop internal contacts and demonstrate an awareness of the services offered by other
departments in the firm;

Internal development 
• Provide on the job training and guidance to more junior team members throughout the
assignment process;
• Contribute to office-based training sessions including development of training material;
• Conduct induction training for new staff members;
• Do job appraisals for more junior team members;
• Check that the staff planner is kept up to date for each assignment;
 

Please note, if you are not a fluent French speaker similar opportunities may be availabe - so please apply. 

Hours: 28 – 35 hours per week (negotiable)

Purpose of the Post
To lead insight and impact of the Voluntary, Community and Social Enterprise (VCSE) sector across Bradford District and Craven, including developing and managing the Impact and Insight function for the VCS Alliance. To ensure the work of the VCSE sector is founded on good insight and that the impact can be presented clearly to wide range of audiences across the Bradford District and Craven Health and Care Partnership system. You will work in partnership with data and intelligence colleagues in Public Health and the NHS, promoting equitable outcomes for all community members.

Duties and Responsibilities

• To lead, on behalf of the VCSE sector, and in collaboration with system partners, the development of a shared set of metrics to measure the impact of the sector’s work, particularly in taking pressure off front line health and care services.
• Lead the development and implementation of an approach to demonstrate the impact of the work of VCS partners and their contribution to reducing inequalities.
• Work in collaboration with other voluntary sector infrastructure partners and their data and insight leads to help develop a joined up and collaborative approach to impact and insights across and on behalf of the VCSE sector.
• Develop, maintain and manage good relationships with a broad range of partners including, Local Authority, NHS partners, VCSE partners.
• Gather local, national, and international insight and learning to help inform investment decisions and the evolution of the VCS Alliance and its delivery partners’ work.
• Provide insight and learning for VCS Alliance staff, and VCSE advocates across the health and care system, to help them inform, advocate, influence and/or inspire.
• Present insights to a wide range of audiences, which includes senior leaders from different sectors, for a range of purposes including informing, advocating, influencing, and inspiring.
• To work in collaboration with system partners, including ICB and public health staff, to access relevant data that be translated into insight required to demonstrate impact of the VCSA and its delivery partners and wider VCSE organisations.
• Support the monitoring, learning, evaluation of programmes for the VCS Alliance and its delivery partners.
• Produce regular reports which help demonstrate the impact and learning of the work of the VCS Alliance and its delivery partners.
• Support the continued development of insight collection methods across a variety of projects.
• Engage in insight and impact conversations on behalf of the VCS Alliance with colleagues with similar roles across the BDC ICB system and the wider VCSE sector.
• Liaise with external evaluation agencies as required, ensuring that their insight is integrated within the VCS Alliance impact and insight system.
• Assist the Operations Director in managing all aspects of GDPR on behalf of the VCS Alliance, including acting in the role of Caldicott Guardian.

General Requirements

• Undertake personal training as required.
• Attend regular supervision sessions and staff meetings.
• Support general VCSA administration by handling inquiries via the telephone, email and drop-ins.
• Provide relevant information for VCSA’s newsletter/s, mailings, website and social media.
• Comply with all organisational policies and procedures.
• Promote VCSA with all stakeholders during the duties of your work.
• Undertake any other duties prescribed by your line manager.

Special conditions
As part of this role, you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be based at the office for at least two days per week.

Benefits
28 days annual leave per year (Pro Rata) plus bank holidays, an additional day of leave for your birthday, Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.

Notes
All jobs are subject to change from time to time and this job description will be reviewed regularly. This post is subject to a 3-month probationary period and will be subject to a Basic Disclosure and Barring Service check. Applicants must be eligible to work in the United Kingdom.

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. We make a difference to the lives of people coming to us for support, by delivering high quality advice service which reflects community issues and needs. Thanks to our amazing team of staff and volunteers, we support over 10,000 clients a year through our face to face, phone and digital services.

To sustain our team and complement the work we do, we require an experienced Money Adviser to:

• give debt and income maximisation advice, assisting in particular clients who are Thames Water customers;
• tap into Thames Water schemes and support for clients in financial difficulty;
• help clients take positive steps to reduce and manage their debts, acting on their behalf when required;
• evaluate the most suitable debt options and strategies, while maximising incomes;
• negotiate with creditors, including bailiffs, landlords and the Council tax Office, to prevent further action and charges;
• help clients avert possession action for rent and mortgage arrears.

We will offer the right candidate a generous salary with benefits such as annual season ticket loans, cycle to work scheme, generous annual leave and the opportunity for career development within the organisation. You will be part of a warm and friendly work culture where opinions are valued.

Please note:We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled; therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Closing date: Monday 29 July 2024
Interview date: To be arranged with the candidates

Could you help us to continuously improve in terms of safeguarding people experiencing homelessness? 

We are looking for someone to join the St Mungo’s Safety and Quality team as a Quality Advisor. We are committed to maintaining continuous quality and improvement to ensure we meet legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for people experiencing homelessness.

In the role of Quality Advisor, you will help to ensure St Mungo’s can provide safe, high quality services to our clients. Responsibilities include:  

• Conducting robust audits of services and reviewing reports and actions from incidents.  

• Supporting the Quality Manager to create and improve policies and procedures.  

• Facilitating Safeguarding and Professional Boundaries training to staff across St Mungo’s.

• Provide effective safeguarding, quality and complaints advice to staff and managers, including coordinating Stage 2 complaint investigations and responses. 

• Manage and coordinate complex complaints, ensuring timely responses and compliance with the Complaints Handling Code. 

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.  

About you 

We are looking for a proactive, detail-oriented individual with excellent communication skills and some experience of working in a relevant  housing, homelessness or care sector.

• You will demonstrate a strong commitment to quality standards and be able to oversee a varied programme of work and meet agreed timescales.  

• You will have the ability to effectively engage and train others, and demonstrate sound judgment in handling complex situations.

• You will have a good understanding of the issues faced by vulnerable adults and people experiencing homelessness.

Above all, we are looking for someone who is dedicated to supporting our mission of ensuring the safety and wellbeing of all stakeholders at St Mungo’s. 

How to apply 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. 

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 05 July 2024

Interview and assessments on: 11 July 2024 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free of abuse and exploitation.

Economic abuse is a form of coercive and controlling behaviour: 95% of women who experience domestic abuse will experience economic abuse. It limits their choices and ability to access safety. 

We work in partnership to ensure women have access to and control over their own economic resources. We focus on four strategic priorities: public education and awareness-raising; transforming professional responses; ensuring systems do not inadvertently facilitate economic abuse; and influencing policy.

Our work is led by victim-survivors of economic abuse (Experts by Experience). Their lived experience and knowledge shapes everything we do. We are always learning, and we share our expertise via a national working group and an international network of practitioners, researchers and policymakers.

Founded in 2017, we are purposeful and agile in approach. We led the successful call to recognise and define economic abuse within the UK Parliament’s Domestic Abuse Bill. This has created a framework and momentum for change. Our aim now is to ensure that policy and practice recognises economic abuse so that victim-survivors are supported to achieve economic justice and abusers are held accountable for their behaviour.

About the Compass Project

The Compass Project Coordinator will work as part of an exciting new partnership between Surviving Economic Abuse (SEA), Living Without Abuse (LWA) and RISE (Refuge, Information, Support & Education). The Compass Project seeks to develop best practice responses to economic abuse within the coordinated community response by working with local professionals to help them understand and respond to economic abuse.

About the Compass Project Coordinator role

The Compass Project Coordinator will work to:

• Act as a point of contact for stakeholders across the Project areas (Brighton & Hove, Leicester, Rutland and Leicestershire), coordinating stakeholder engagement and access to training and resources. 
• Work closely with the Interim Women’s Sector Manager to coordinate and implement the Compass Project in pilot sites.

The Compass Project Coordinator will:

1. Collaborate with Compass Project Partners to:

• Support the coordination of training and dissemination of resources to professionals across the two pilot sites.
• Identify and engage with local lived experience groups and women with experience of economic abuse, ensuring inclusion of women from minoritised groups, to inform and guide our work.
• Develop and maintain key working relationships and partnerships with various stakeholders and partners across the two local sites including the facilitation of links with money and debt advice services, and local financial services.
• Support the collection of qualitative and quantitative data from the network for the purpose of project and external evaluation.

2. Facilitating access to economic abuse training and resources:

• Develop and deliver tailored training sessions on economic abuse to enable frontline workers to recognise and respond to economic abuse.
• Work with Compass Project Partners to integrate relevant economic abuse content into existing resources.
•  Implement data collection processes to support the evaluation of the project.
• Ensure effective communication with the project group and coordination of activities across the two pilot sites. Promote and facilitate SEA’s established routes to support for survivors and professionals.
• Attend local VAWG/DA Network meetings in a consultative capacity as an expert for economic abuse.
• Work with the communications teams across project partners to effectively promote the project.
• Facilitate referrals for women to the Domestic and Financial Abuse Team at Lloyds Banking Group and other banks/building societies we have direct links into.

3. General Duties and Responsibilities

• As part of the Specialist Team at SEA, manage the info@ email account on a designated day.
•  Represent SEA in training and presentation requests.
• Contribute to evaluation reports and presentations as required for the Compass Project.
• To contribute to the promotion of SEA and its work and uphold its behaviours and values.
• To participate and contribute to team meetings and organisational development.
• To engage in learning and take responsibility for continuous personal development.
• To comply with SEA and MAP’s policies and procedures and legal requirements, such as provisions set out in the GDPR, Health and Safety at Work Act 1974 and Equality Act 2010.

Person specification

We are looking for a domestic abuse and/or frontline community professional with an interest in developing expertise around economic abuse. In order to apply, you should have the following skills and experience:

Essential knowledge/skills/experience

• Knowledge and experience of supporting and working with victim-survivors of domestic abuse. Frontline experience of working with victim-survivors would be an advantage.
• An understanding of the coordinated community response to domestic abuse and commitment to all aspects of partnership working to improve the response.
•  A strong and demonstrable interest in economic abuse.
• Experience of developing and delivering training face to face and online.
• Strong communication and engagement skills.
• Experience of safeguarding and managing risk.
• Experience of working in partnership and managing relationships with voluntary and statutory sector agencies to enable their full participation in the partnership.
• Demonstratable experience of implementing project delivery plans with a range of stakeholders, and reporting on progress and risk management.
• Ability to produce high quality documents and maintain confidentiality.
• Excellent time management and organisational skills including the ability to work under pressure and meet tight deadlines.
• Ability to work effectively as a member of a team and on own initiative.
• A commitment to the values and ethos of SEA.

Desirable knowledge/skills

• Experience of contributing to the development of resources for self-advocacy/professional practice.

Abilities

• A fast learner who can hit the ground running.
•  Adaptable and a good team player.
• A positive, can-do approach.
• Resilient, with a calm, measured approach.

Additional information

• This role is home-based. A laptop and telephone are provided, and travel expenses are covered.
• The team meets approximately once a month, virtually and in various locations across the UK on a quarterly basis.
• Appointment to this role will be subject to right to work in the UK.
• Due to the nature of our work, this role will also be subject to satisfactory Disclosure and Barring Service (DBS) enhanced check and references.

What we offer

• 25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays.
• Flexible working.
• Working from home allowance.
• 3% Employer Pension Contribution.
• Reflective practice and Employee Assistance Programme.
• The chance to be part of our highly professional, supportive team.
  

Application and interview 

• Apply via the link to the jobs page on our website.
• Applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
• If you have been shortlisted for interview, you will be informed by email. 
• If you haven’t heard from us within three weeks of your application being submitted, please consider your application unsuccessful on this occasion.
• All posts, including remote posts, must be based in the UK.
• The deadline to submit your application is 2nd August 2024 at 1600hrs, although please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
• Interviews will be held throughout July and August.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.