Learning Jobs

We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.

The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.

You will need to be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential, as training will be given.

The role will be a mix of home and office working.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

The Business Engagement Manager (Delivery) will join a small team that supports businesses and organisations across a broad range of sectors to develop their modern slavery approach.

The role underpins one of the main strands in Unseen’s mission: identifying key slavery and exploitation issues, and equipping others with effective solutions through advice and training.

You will manage a number of business clients, both existing and new clients as they onboard, delivering consultancy projects and bespoke training, influencing and continuously improving business behaviours; working with clients to help them realise the benefits of their Hub and Portal memberships.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications 1st September 2024.

Interviews will likely be held during the first weeks of September.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Are you a motivated and skilled caseworker with an interest in using the law to empower marginalised people? Do you have experience of supporting asylum seekers, refugees and vulnerable migrants to rebuild their lives? Are you looking for your next role in a supportive environment with good employee benefits and close links to the communities?

If so, this exciting new role in our small dynamic charity might be for you! 

Reporting to AFRIL’s Casework and Advocacy Manager, this new post will increase our casework team from 3 FTE to 3.6 FTE. You will provide expert advice and casework support, holding a small and varied caseload of clients. On a rota you will attend outreach surgeries to give advice to asylum seekers and new refugees in the community. You will take referrals from delivery partners, in particular Citizens Advice Lewisham, and work constructively to support their advisors to develop their expertise with our client group. AFRIL is AQS accredited with file reviews from Southwark Law Centre. We have a community PAP project with Deighton Pierce Glynn Solicitors and expect all caseworkers to complete this legal training. We have an immigration partnership with Southwark Law Centre and are working towards OISC registration within the year. We are a friendly team and there is real scope to grow and affect change in this role. 

About us:

AFRIL is a small, dynamic, community based charity working with asylum seekers, vulnerable migrants, and refugees in South East London and beyond. We support our service users to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead to crisis. We engage in policy and legal interventions to affect change, including strategic litigation. We are a leading voice in the sector challenging asylum hotel maximisation and providing second tier advice to other charities. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment.

AFRIL delivers four core services:

• The Casework and Advocacy Service, providing AQS accredited advice and complex casework in housing, asylum support, community care, welfare benefits and related matters. We deliver a community arm of the legal PAP project with Deighton Pierce Glynn Solicitors and have an immigration representation project in partnership with Southwark Law Centre.

• Rainbow Club Supplementary School, improving educational attainment through weekly supplementary education in English and Maths, arts, music and sports activities to primary age refugee and migrant children.

• Helping Hands Food Bank - food vouchers, fresh food, toiletries and essential household items. Small grants and destitution support. 

• Allotment of Refuge - an integrated community of food growers improving health, wellbeing and climate resilience from a large plot on the Lewisham/Southwark border. Produce from the harvest goes into our Food Bank.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 16th September 2024. 

Terms and conditions:

Hours: Part Time 21 hours per week, to include Monday and Wednesday.

The postholder may be required to work occasional Saturdays or some evenings for which time off in lieu will be given.

Location: This post is based at AFRIL’s office at the Leemore Community Centre in central Lewisham. Post induction, there is the option of working from home one day a week. We have a flexible working policy and are open to conversations with individual staff about their flexible working needs. 

Benefits: 5% employer pension contributions, access to a 24/7 employee assistance programme, and training and development. Employee wellbeing support delivered by a clinical provider. Annual salary review.

See full Job Description and Person Specification. We will only accept applications with both a CV and Cover Letter. 

Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working that build on our collective strengths. We provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community support, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives. Our integrative approach is based on the concept of ‘Recovery Capital’, a whole-person approach taking into account physical, cultural, social, human and spiritual factors and assets.

With a new corporate strategy and ambitious plans to develop a new brand, new services, and a new innovative approach to charity retail and building links with the community, it’s an exciting time to join SCT.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.

Role and responsibilities

We are recruiting for a Community Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT. As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The successful candidate will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.

Your duties will include the following in order to assist the Assistant Shop Manager and Shop Manager:

• To achieve maximum sales at all times.
• To ensure that a high standard of service to customers is maintained at all times.
• To maintain a high standard of display both in the shop and in the windows.
• To ensure that the shop is clean and tidy at all times.
• To ensure merchandise is clearly ticketed, sized and priced.
• In consultation with the Shop Manager and Assistant Shop Manager, arrange shop fittings to make the best use of space and to maximise sales.
• To rotate stock so that no garment remains on the rails for longer than the specified rotation period.
• To open and close the shop as specified by the Shop Manager.
• To recruit and train volunteers to ensure they are able to perform tasks efficiently and effectively.
• To complete all paperwork correctly and promptly.
• To reconcile each day’s takings, keeping a clear and accurate record and pass them onto the Administrator for banking.
• To control all shop expenses within the budget agreed with the Shop Manager.
• To ensure adequate stocks of necessary supplies are available by ordering on a regular basis.
• To ensure that all sales are correctly recorded.
• To ensure all money is kept secure.
• To keep valuable donations in a secure place.
• To be flexible when tasks not covered by the job description have to be undertaken.
• To comply and follow SCT policies and procedures.
• To be willing to cover at other shops when, and if, necessary.
• To keep stock rooms clean and tidy.

Person Specification

Skills and Knowledge

• Good literacy and numeric skills
• Good team working and interpersonal skills
• Good verbal and communication skills
• Flexible approach to work with the ability to co-operate with other members of staff.

Experience

• Retail experience
• Experience of working with donated goods
• Charity shop background
• Working with and recruiting volunteers

Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working that build on our collective strengths. We provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community support, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives. Our integrative approach is based on the concept of ‘Recovery Capital’, a whole-person approach taking into account physical, cultural, social, human and spiritual factors and assets.

With a new corporate strategy and ambitious plans to develop a new brand, new services, and a new innovative approach to charity retail and building links with the community, it’s an exciting time to join SCT.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.

Role and responsibilities

We are looking to recruit a manager for our Aldgate East Charity Shop. The ultimate aim of the Manager’s job is to manage staff, volunteers and available resources to the optimum benefit of SCT, terms of both income and the mission of the Charity in supporting people in recovery from addition, achieved through:

Charity retail management (60%)

• Ensuring the safe and profitable running of the shop leading a team of staff and volunteers to motivate them to deliver exceptional customer service to customers and donors; recruiting, training and managing and team according to SCT’s values, policies and procedures.
• Maximising sales, engagement and impact to achieve set targets to raise Unrestricted Income for charitable objectives by contributing surplus of in excess of £100,000 per annum.
• Establishing and maintaining effective retail processes and merchandising standards to industry standards of best practice.
• Maintaining effective stock management.
• Carrying out shop administration.
• Interpreting and acting on basic financial reports and KPI’s
• Taking necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
• Training and supporting staff and volunteers towards ensuring adherence to all health and safety policy and procedures.
• Ability to work flexibly, including working weekends and on occasion work in other locations when necessary.
• Managing the shop rota ensuring shop opens within advertised hours with sufficient cover to operate safely.

Community engagement (40%)

• Ongoing development of SCT’s community shop as a place of welcome, community connection and engagement.
• Ensuring that the community shop is a safe and supportive space for everyone, working closely with SCT’s Community Recovery Team to help individuals access specialist support where relevant.
• Developing a programme of onsite small-scale community activities drawing on the expertise of SCT’s community tutors, local community and SCT’s wider recovery community in their design and delivery.
• Building and developing relationships with local community agencies, with the support of SCT’s Community Recovery Team, to promote opportunities to support those vulnerable to addiction and/or homelessness.

Continuous improvement#

• Developing and maintaining a thorough understanding of the work of SCT.
• Undertaking relevant tasks as requested by the Area Manager and Director of Retail.
• Representing the organisation at external meetings and events.
• Abiding by the policies and procedures of SCT.
• Attending and completing training courses as required.

Person Specification

Skills and Knowledge

• Retail background
• People management skills
• Good verbal and written communication skills
• Ability to work well as part of a team
• Good IT skills (including MS Office and email)
• Able to use own initiative
• Strong interpersonal skills
• Understanding the range of issues that can make an individual vulnerable to addiction and/or homelessness
• Empathetic with those experiencing addiction and/or homelessness
• Communicate well one-to-one and in groups and teams with vulnerable individuals and those in leadership roles, both in informal and formal settings
• Good listening skills
• Visual merchandising/window dressing ability
• Shop administration including finance and Gift Aid
• Approaches and provision in the support of those with addictions and/or homelessness

Experience

• Commercial retail management experience
• Experience of recruiting and managing volunteers
• Demonstrable and proven communication skills
• Demonstrable experience of consistently meeting or exceeding targets
• Experience of leading successful teams
• Experience of working with donated goods
• Charity shop background

ABOUT US

RUHX is the working name of RUH Charitable Fund, the official NHS charity of The Royal United Hospitals Bath NHS Foundation Trust (RUH). In 2022, we changed our working name from “The Forever Friends Appeal” to RUHX to better reflect the extra-extraordinary work we fund and capture the exceptional commitment and generosity of our supporters who give us the power to do more.

At RUHX, we are more than a hospital charity. Since 1999, we have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We are out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community. 

JOB SUMMARY:

The Philanthropy Manager will be a driven individual with a background in securing five-, six-, and sevenfigure gifts from charitable funders, corporate organisations, and/or Major Donors. Your primary responsibility will be to manage a diverse pool of Major Donors, both existing and prospective, to maximise philanthropic support across the RUH.

In thisrole, you will be pivotal in our Development Team, directly reporting to the Head of Development. Here, you will have the opportunity to collaborate with some of the UK's most prominent philanthropists. Your objective will be to achieve targets by proactively identifying and cultivating relationships with major donors and channelling their interests towards our key projects (medical research, patient and staff support, capital campaigns, medical equipment, and 'the area of greatest need.'

The ideal candidate will be adept at nurturing lasting relationships with funders, working towards a team income target of over £1.5m. You will also be a confident stakeholder manager, working closely with clinicians, researchers, and senior leaders to identify some of the key RUH funding areas that can deliver impact.

Central to your success will be your ability to articulate compelling cases for support verbally and in writing, translating complex information into persuasive appeals. You will have a proven track record of demonstrating initiative in seizing fundraising opportunities and championing philanthropic endeavours. Your role willsecure significant contributionsfor transformative projects and cultivate a culture of donorcentric giving, fostering long-term partnerships.

Above all, you will be dedicated to RUHX, the RUH, and the NHS—committed to transforming patient care through a business-minded and innovative approach to driving development.

KEY RESPONSIBILITIES

• Development- The post holder will manage philanthropic income and secure an annual income of £500k+ towards the total Development team target of £1.5m. The Philanthropy Manager will manage a portfolio of major gifts prospects and will be responsible for the cultivation and stewardship of, five, six and seven figures gifts.
• Management—Responsible for managing an established prospect pool and identifying new donors while effectively reporting against income projections. Demonstrate potential for line management capabilities, with the opportunity for supervisory responsibilities as the role grows.
• Governance and Compliance- ensuring philanthropic giving complies with all fundraising regulatory and legal obligations, including GDPR, The Fundraising Regulator and the Code of Fundraising Practice.
• Financial & Risk Management—Working with the Head of Development, I am responsible for managing philanthropic income and expenditures to meet an individual target.
• External Relations and Communications- working with the Head of Development and the Marketing & Communications Team, supporting corporate communications, public relations, and brand consistency in relation to major donor giving.

ABOUT US

RUHX is the working name of RUH Charitable Fund, the official NHS charity of The Royal United Hospitals Bath NHS Foundation Trust (RUH). In 2022, we changed our working name from “The Forever Friends Appeal” to RUHX to better reflect the extra-extraordinary work we fund and capture the exceptional commitment and generosity of our supporters who give us the power to do more.

At RUHX, we are more than a hospital charity. Since 1999, we have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We are out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community. 

JOB SUMMARY

The Trusts Manager will be a driven individual with a background in securing five-, six-, and seven-figure gifts from charitable funders, corporate organisations, and/or Major Donors. Your primary responsibility will be to manage a diverse pool of Trusts and Foundations, both existing and prospective, to maximise philanthropic support across the RUH.

In this role, you will be pivotal in our Development Team, directly reporting to the Head of Development. Here, you will have the opportunity to collaborate with some of the UK's most prominent Trusts and Foundations. Your objective will be to achieve targets by proactively identifying and cultivating relationships with Trusts and Foundations and writing compelling grant applications for our key projects (medical research, patient and staff support, capital campaigns, medical equipment, and 'the area of greatest need.'

The ideal candidate will be adept at nurturing lasting relationships with funders, working towards a team income target of over £1.5m. You will also be a confident stakeholder manager, working closely with clinicians, researchers, and senior leaders to identify some of the key RUH funding areas that can deliver impact.

Central to your success will be your ability to articulate compelling cases for support verbally and in writing, translating complex information into persuasive appeals and grant applications. You will have a proven track record of demonstrating initiative in seizing fundraising opportunities and championing the endeavours of Trusts and Foundations. Your role will secure significant contributions for transformative projects and cultivate a culture of donor-centric giving, fostering long-term partnerships.

KEY RESPONSIBILITIES 

• Development- The post holder will manage Trust and Foundation income and secure an annual income of £500k+ towards the total Development team target of £1.5m. The Trusts Manager will manage a portfolio of major gifts prospects and will be responsible for the cultivation and stewardship of, five, six and seven figures gifts.
• Management—Responsible for managing an established prospect pool and identifying new donors while effectively reporting against income projections. Demonstrate potential for line management capabilities, with the opportunity for supervisory responsibilities as the role grows.
• Governance and Compliance- ensuring philanthropic giving complies with all fundraising regulatory and legal obligations, including GDPR, The Fundraising Regulator and the Code of Fundraising Practice.
• Financial & Risk Management—Working with the Head of Development, the post holder is responsible for managing Trust and Foundation income and expenditures to meet an individual target.
• External Relations and Communications- working with the Head of Development and the Marketing & Communications Team, supporting corporate communications, public relations, and brand consistency in relation to Trust and Foundation giving. 

As Head of Advocacy, you will lead the development and delivery of Medical Justice’s advocacy programme, drawing on our evidence of the harm caused by immigration detention, to secure lasting change through combinations of research, policy, parliamentary, and media work, as well as contribute to strategic litigation.

Reporting directly to the Director, you will lead our experienced team advocacy team, help develop our strategic objectives and shape our emerging Senior Management Team.

We particularly welcome applications from people with lived experience –

Support from Experts by Experience Employment Network 

Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.

- see the Application Pack for more details.

Main duties and responsibilities

1. Develop the advocacy team’s expertise in all of the ways our evidence can be used to effect change, including policy work both with the Home Office and NHS England who commission healthcare in immigration detention, parliamentary work, media work, and to contribute to strategic litigation, and how and when they interrelate.
2. Understand and keep updated on what is happening with immigration detention policy, including matters that influence it, such as the literature on health issues of detainees, key legal judgements, inquests, reports by official monitors and parliamentary committees, responses to parliamentary questions, parliamentary debates, research produced by other organisations, and information that you glean from FOI requests.
3. Keep abreast of the wider political context that may influence immigration and detention policy.
4. Represent Medical Justice at external meetings and events.
   - Participate in Home Office, NHS England and monitoring bodies’ stakeholder forums.
   - Participate in formal and informal ad-hoc NGO groupings.
5. Work both reactively and pro-actively, identify opportunities for securing change and prioritise work according to its strategic importance as well as ‘return on investment’.
6. Work with the Director and the Head of Casework to ensure ;
7. Further develop Medical Justice’s Strategy and ensure that strategic objectives across the organisation are impactful, current and coherent.
   - Developments that affect detention policy are shared within Medical Justice.
   - Issues experienced in our casework are documented and used in our advocacy work.
   - Our material is robust so that we maintain credibility as an organisation which is vital for our advocacy work as well as for the use of our medico-legal reports in clients’ individual legal cases.
   - Develop the monitoring and evaluation framework for our advocacy work.
8. Facilitate the meaningful involvement of people with lived experience of detention Medical Justice advocacy work, including in its design and development.
9. Line-manage the Parliamentary & Research Analyst and the Researcher, including providing support in terms of personal development/training and well-being. There will also be line-managing responsibilities for some periods of an individual on the Casework Trainee programme for people with lived experience, once it is introduced.

Research / line-management of the Researcher

1. Consulting colleagues, other NGOs and lawyers to identify research projects that draw on medical evidence from our casework that would have the most impact, including carrying out research for strategic litigation and supporting such litigation.
2. Collaborate with other organisations as appropriate.
3. Lead the team in conducting research and provide periodic feedback of policy implications regarding the emerging findings to others within the organisation for consideration.
4. Lead the team in the producing analysis of research and audits of our MLRs, writing up into required formats, including research reports, text for inclusion in policy work, submissions, witness statements, briefing papers for parliamentarians, and media articles. 
5. Together with colleagues, offer suitable material for peer review publication and contribute where appropriate to research carried out by medical professional bodies and others.
6. Contribute to the further development of the Medical Justice datasystem and its functionality.

Policy work

1. Carry out policy work with the Home Office, NHS England and their contractors – this may include responding to consultations, and challenging issues proactively.
2. Build relationships with the Home Office, NHS England, and monitoring bodies – make sure Medical Justice is included in all relevant consultations and alert others if they have been missed out.
3. Collaborate as much as is sensible with other organisations to get the best outcomes for people in detention.

Parliamentary work / line-management of the Parliamentary & Research Analyst

1. Oversee our work as the secretariat for the All-Party Parliamentary Group (APPG) on Immigration Detention, raising awareness of immigration detention amongst parliamentarians and priming them to take action. Work to ensure the APPG brings together parliamentarians with experts, NGOs, lawyers and people with lived experience to amplify our collective impact.
2. Oversee the briefing of parliamentarians for challenging unjust policies, asking parliamentary questions, holding parliamentary debates, opposing parliamentary approval of harmful policy amendments, and assisting parliamentarians in tabling amendments to relevant Bills.
3. Oversee submissions parliamentary committees to inquires they hold as well as the briefing of committee members and clerks.

 Galvanise Medical professional organisations

1. Work with Royal Colleges, the British Medical Association and others to galvanise their communities, encouraging helpful evidence from them, and organising events with them.

Media

1. Work both with the Director and on your own to create mainstream and social media opportunities to promote the work of Medical Justice and the needed content.

General

• Provide reports for staff and/or trustees as requested.
• Respect and comply in full with Medical Justice patients’ confidentiality requirements and contribute to developing our own policy in this area.
• To work flexibly as a member of a team and the organisation and undertake other reasonable duties and responsibilities at the request of the Director.
• To assist the smooth running of the organisation, working with other Medical Justice staff and the trustees to meet overall objectives, including strategic and operational planning, participation in periodic appraisals, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.
• To promote Medical Justice policies including our equal opportunities and anti-discrimination policies.
• To be self servicing, to pro-actively share relevant information and expertise within the organisation, and to keep all records, statistics and qualitative information in accordance with Medical Justice policy and practice.

For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack

Job Title: Employment & Engagement adviser 

Reports to:  Services Manager  

Line Reports: N/A 

Location:  Hybrid. Liverpool role: involves regular travel within Liverpool to provide in-person support to clients (approx. 1-2 days per week), and travel to Manchester office for team working (approx. once per fortnight as a minimum). West Midlands role: contracted to work at our Birmingham office at least 2 days a week. Manchester role: contracted to work at our Manchester office at least 2 days a week. 

Salary: £24,000-£26,500 

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided) 

Contract: 12 month fixed term contract

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, and Dari, Cantonese. 

Overall purpose: 

We are excited to offer the opportunity of a new role within our Services team. In this role, you will work closely with our team of Employment Advisers to co-work with clients who need support for intensive jobs search and applications. You will also be involved in the enrolment and management of your own caseload of work-ready clients.

We are looking for candidates with experience of supporting individuals with barriers to work into paid employment, who also understand how to create links with local employers to advocate for individual clients. Within this role you will carry a significant responsibility, managing a caseload of work ready clients who have experienced forced migration who are closer to the labour market and supporting them in securing meaningful employment.   

You will provide one-to-one personalised support to ensure your clients access employment opportunities. This involves working with clients to progress in their employment goal, agreeing actions to provide a clear pathway into employment.   

You will work with clients online and by phone, as well as in person to monitor their progress towards their goal.

Another part of your role is to reach out to local employers to facilitate access to local jobs and build relationships to advocate for your clients. You will also support the wider team to understand where to find employment opportunities and build relationships with key employment networks. 

Complementary support will be delivered through use of our volunteers where you will book appointments for clients who require interview practice/mock interviews, allocating time slots according to availability and the volunteer’s specialty.   

We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.  

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 1st September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment. Previous applicants need not apply.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Job title: Employment Adviser

Location: Hybrid. Involves regular travel within Liverpool to provide in-person support to clients (approx. 1-2 days per week), and travel to Manchester office for team working (approx. once per fortnight as a minimum)

Salary: £24,000 - £26,500 

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: Permanent

Language Requirements: Fluency in English and at least one target language is desirable e.g. Arabic, Cantonese, Amharic, Dari, Farsi, Kurdish, Pashto, or Tigrinya.

Purpose of the role:

We are looking for candidates with experience of supporting individuals with barriers to work into paid employment. Within this role you will carry a significant responsibility, managing a caseload of clients from a refugee background and supporting them in securing meaningful employment, training, and education opportunities.

You will provide one-to-one personalised support, delivering quality Information Advice and Guidance (IAG), alongside ongoing support to ensure your clients have all the skills they need to get into work. This involves working with clients to produce individual action plans with clear goals and actions to overcome identified needs and barriers and provide a clear pathway towards the labour market.

You will work with clients online and by phone, as well as in person to monitor their progress towards their goals. Complementary support will be delivered through our volunteers who are trained in delivering employment advice, and you will book weekly appointments for clients, allocating time slots according to availability and the volunteer’s specialty.

You will also work with specialist referral partners to support clients to overcome complex barriers to employment. We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 1st September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment. Previous applicants need not apply.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

The members of our Support Services team are highly skilled, passionate and committed, so we are looking for a leader who can both support and inspire them. The successful candidate will be skilled in leading a team as well as able to work as part of the team, hands-on if needed. They also will be personable, reflective, and tenacious, always striving to provide what best helps Carers, and the people they care for, to lead fulfilling lives.

As well as being a Line-manager, you will be part of the ‘Senior Leadership Team’ led by the CEO. To enable your professional wellbeing and development, you will have regular supervision, be supported by a Senior Manager as well as your peers, and have access to external training and mentoring chosen by you.  

The post-holder will have experience of overseeing, developing and evaluating services for Carers, or perhaps mental health, wellbeing, or similarly targeted information, advice or support services or projects. You must demonstrate experience working in partnership with health, social care and other voluntary sector organisations and have a good understanding of, and be flexible to, the needs of Carers as well as the organisation.