Learning Jobs

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have around 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities

· Finding common cause across communities and conditions by working with member charities and those they support

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

The post holder will provide administrative support to all aspects of National Voices work from a governance and operational perspective. Responsibilities include supporting our Board and committees, supporting our finances, human resources,  contract, grants and project management, and our governance.

This role provides an excellent opportunity to learn more about what an organisation needs to run well, but we are looking for someone who already has some experience of working in an administrative, operational or financial role. Working in a small organisation you will work closely with the senior leadership, trustees and a wide range of stakeholders. We can provide training on any of the more technical skills (book-keeping, annual reporting, HR) – we are looking for aptitude, a willingness to learn and an ability to confidently work with a range of systems and processes.

Responsibilities

Governance

Support administrating governance across the charity, working closely with our Director of Operations & Finance, Trustees, and senior management.

· Support our Audit and Risk Committee

· Support the CEO’s EA (Executive Assistant) in the organisation of our Annual General Meeting

· Work with the EA to the CEO to ensure an effective approach to managing the Board of Trustees, its meetings, policies and inductions

Financial management

The post holder will manage the day-to-day finances of our busy team, working closely with our by our Director of Finance and Operations. This will involve:

· Raise invoices and follow up on payment issues

· Support our day-to-day banking including setting up payments and undertaking bank reconciliations

· Process expenses, ensuring compliance with policy

Business systems and processes

Support the team by maintaining fit for purpose systems, premises, and processes for HR, project management and office management.

HR/Personnel

· Support the team with recruitment and onboarding of new staff

· Maintain and support the use of our HR platform capturing absence and compliance

Systems and premises

· Assist the EA with the management of the day-to-day relationship with our serviced office provider

· Support staff with using the office and facilities, including ordering stationary and refreshments, setting up passes, booking meeting rooms etc.

· Manage incoming mail

Events

· Support our events programme working closely with the EA to provide cover where needed, leading on some events and supporting across our entire events programme.

· Provide technical support to events and larger meetings

· Supporting the creation and editing of materials for events and presentations

· Be prepared to cover for full day events as and when necessary

Person specification

 Attitudes and behaviours

· Highly organised, with the ability to stick to timelines and follow processes.

· Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of people at all levels

· Ability to embed clear and reliable processes amongst a team of creative and busy people

· Discretion when dealing with confidential, for example HR related information

· Able to work independently

· An appreciation of and commitment to National Voices’ vision, mission and values.

· As part of this role, you will need to understand other team members roles and to support the team on a wider set of activities where required, in response to capacity or demand. This will include other members of the team being on annual & other leave.

Experience and knowledge: Essential

· Experience of providing administrative or office support

· Demonstrably numerate

· Confident in using the full suite of Microsoft 360 applications

Experience and knowledge: Desirable

· Experience of governance and/or operations and finance, ideally in the voluntary sector

· Experience of working with contractors and suppliers

· Knowledge of IT systems and ability to troubleshoot minor IT issues

· Knowledge of CRM systems

· Knowledge and understanding of health and care sector, or voluntary sector

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Application guidance

Please submit a cover letter (max 800 words) along with a CV to apply.

Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview. 

The deadline for applications is Sunday 8 September 2024 at 11:59 pm.

The interviews will take place the week commencing Monday 16 September 2024 on Microsoft Teams. 

Details of an interview task and interview questions will be emailed to you prior to the interview.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible. Women are currently overrepresented in our team, and we particularly invite applications from men and non-binary people.

We have an exciting opportunity for a Caseworker to join the Team in Shoreham, working part time 34.75 hours a week, Monday to Friday - shift pattern to be confirmed.

Do you want to make a difference every day? Do you want to contribute to changes & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The position is based at our Shoreham Office working 34.75 hours per week - Monday to Friday - shift pattern to be confirmed - Hybrid working meaning 1 day office based and 4 days home based per week.

As a Caseworker you will be:

• Supporting victims of crime by providing information along with practical & emotional help
• Completing needs and risk assessments with victims
• Case management and updating databases in line with GDPR & safeguarding regulations
• Develop and maintain effective working relationships and collaborative working with local partnerships, other agencies and participating in community events.

You will need:

• To be able to work without direct supervision, prioritising work to meet competing demands
• Good communication skills, able to show empathy & deal with difficult situations
• To demonstrate good IT skills, able to use Microsoft Office & internal systems

Please see attached Job Description and Person Specification for further details.

About us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Children’s Family Worker

Location: Sunderland

Salary: £24,020 - £30,790 per annum

Hours: 37 hours per week

The organisation is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.

The Role

Are you passionate about making a positive impact on individuals involved in serious violent crime? They're looking for a dedicated Children Young People and Families Worker to play a pivotal role in their mission to support service users make positive changes to their life and reduce their likelihood of committing serious violent crime. Their Children Young People & Family Workers will deliver support to individuals accessing the Community Diversion Service and motivate and encourage individuals to both make positive changes to their lives and work with specialist services in order to achieve further positive outcomes. 

As a Children Young People & Family Worker, you will be responsible for: 

• Caseload Management: Effectively manage a caseload of service users, providing comprehensive support tailored to their unique needs.
• Intervention Planning: Devise, implement, and review ongoing support plans and treatment strategies in collaboration with the service users. Your role is instrumental in helping them achieve their goals.
• Collaborative Approach: Work closely with a diverse team of professionals, including fellow colleagues, family members, and significant others, ensuring a holistic and integrated approach to support.
• Goal Setting: Assist service users in setting and working towards their goals, fostering a safe and supportive environment.

This post is a Hybrid Working with Community Outreach in the Sunderland area. You will work 09:00 am- 17:00pm Monday-Thursday and 09:00-16:30 on Fridays. However, there may be a need to work flexibly to account for your service user’s needs. 

Skills and Qualifications

To succeed as a Children Young People & Family Worker at the Community Diversion Service, you will ideally have.

• A strong commitment to the well-being and rehabilitation of service users. 
• Substance misuse, support work, mental health, or criminal justice work experience 
• Excellent communication and interpersonal skills. 
• Ability to work effectively within a multidisciplinary team. 
• Knowledge of best practices in safeguarding children and vulnerable adults. 
• Adherence to ethical standards and guidelines in the field. 

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

The organisation is an equal opportunities employer

They value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.

An exciting opportunity has arisen for an experienced and motivated professional interested in working in a thriving and successful Development team. We are seeking an individual who has the skills and determination to help support the University’s trust and foundation fundraising and enjoys working as part of a happy and vibrant in-house/remote team. 

Working to support the Senior Development Manager, Trusts and Foundations; the Development Officer, Trusts and Foundations will help to deliver the trust and foundation fundraising strategy. The post-holder will work alongside Development colleagues to identify funding opportunities both in the UK and internationally. The post-holder will have responsibility for securing significant new funds to support the strategic priorities of our £300 million fundraising campaign which covers a wide range of areas. This work will focus particularly on proposals for four and five figure gifts.

The post-holder will assist the Senior Development Manager, Trusts and Foundations, in cultivating currently engaged and new trusts, foundations and charities. They will work with the Senior Development Assistant (Research) to grow the pipeline of giving through research into suitable trusts and foundations whose aims are closely aligned with the strategic priorities of the University.

The post-holder will have experience of trust and foundation fundraising accompanied by a sound knowledge of university fundraising. They will be a creative and strategic thinker and possess excellent communication skills with the ability to work proactively, both internally and externally. This role will require knowledge of trust and foundation funders, excellent written communication skills and a high level of attention to detail.

Above all, the post-holder must be passionate about the role that philanthropy plays in supporting higher education for the benefit of society as a whole.

Employees of the University have access to a wide range of staff benefits including:

• Annual leave of 34 days, plus 5 public holidays

• Financial contribution to relocation

• Membership of the S&LAS Pension Scheme with generous employer contributions

• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies 

• Staff discount scheme for local and national goods and services

• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel

• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme 

• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters

Further information and informal enquiries may be directed to Veryan Vere Hodge, Senior Development Manager, Trusts and Foundations. 

Applications are particularly welcome from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.

Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy.  We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter and Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network.

This role is not eligible for visa sponsorship. Information on other visa options is available on the Gov website or by contacting our HR Immigration Team.

Closing Date: 13 September 2024.

We encourage applicants to apply online however if you are unable to do this, please call for an application pack.

Please quote ref: AD2735NK

The University of St Andrews is a charity registered in Scotland (No SC013532).

Growing Younger Team Roles – Mission Enabler (Youth)

The Diocese of Durham is seeking proactive, dynamic and pioneering individuals with a passion for reaching and discipling emerging generations to be part of our new Growing Younger team of Mission Enablers.

The Growing Younger team will work collaboratively and creatively to enable the delivery of the Growing Younger stream of the Diocesan Transformation programme, with a specific focus on building mission and discipleship pathways for 0-25s, growing missional chaplaincy in FE colleges and schools, and raising up new youth and children’s leaders.

The successful candidates will each have a focused area of work (children, youth, young adults) and will work both individually and collectively to support the development and implementation of local mission initiatives, spending a substantial proportion of their time in parishes and deaneries to raise local aspirations, grow local vision and strategy, increase local capacity and pioneer local mission.

Successful candidates must:

Ø  Have a deep commitment to a personal Christian faith with a motivation to see that grow in emerging generations, and a prayerful and hopeful response to challenge.

Ø  Be an excellent organiser with great initiative.

Ø  Be experienced in coordinating and leading ministry with emerging generations and in developing and supporting volunteers.

Ø  Be positive, adaptable and an excellent team player.

Ø  Have strong interpersonal skills and the ability to nurture skills and gifts in others.

Ø  Be able to travel widely throughout the Diocese of Durham.

Interested candidates are welcome to request an informal conversation with the Head of Transformation Delivery, Amy Burns.

Candidates with experience across age ranges are welcome to apply for more than one role if they wish to. Please clearly state which posts you are applying for within your application.

Closing date for applications: 9am Wednesday 11th September

Date for interviews: 17th/18th September

Are you excited about seeing Christians in the UK and Ireland engage in world mission? Do you have a passion to equip and disciple others to serve God in short-term mission reaching out to East Asia?

As Lead Serve Asia Coordinator, you will be giving oversight to team developing and delivering high quality placements for Serve Asia, our short-term mission programme.

The Lead Serve Asia Coordinator will need experience of short-term cross-cultural mission, good administrative and interpersonal skills and a deep commitment to world mission and an ability to pass that passion on to others.

Hours: 18 hours per week

About The Role
Business Manager - Dementia Support & Partnerships
We have a fantastic opportunity to join the Dementia Support & Partnerships Directorate at Alzheimer’s Society supporting the Senior Leadership Team and its Executive Director

You will be integral in delivering and measuring the success of its ambitious plans as part of our Help and Hope strategy, ensuring that we are there for everyone affected by dementia. The successful individual will lead a team of two Officers who support the business requirements of the directorate to ensure that annual planning, objectives setting, and performance indicators are firmly established and deliver against the Society-wide strategic priorities; as well as ensuring that the directorate is regularly reviewing its performance and assurance activities relating to internal policies and external legislative and regulatory requirements.  You will be experienced in monitoring strategic plans and able to translate your findings to senior leaders in relation to risk and resource to enable problem-solving and decision-making. This role sits within Dementia Support & Partnerships which is a
complex and multi-faceted directorate of over 1100 employees and 2000 volunteers.  The directorate includes our Local and Universal Services delivery across the three nations of England, Wales, and Northern Ireland; commercial and partnerships which oversees the successful end to end management of service contracts, external training, and our service delivery partnerships; and a portfolio of enabling functions that ensure our Services practitioners and managers are provided high quality training and technical knowledge; and delivers assurance activities and legislative compliance relating to safe practice across the entire Society. 
About the role:

- Designing and delivering annual planning and objective setting for the Directorate which align with our Society strategic priorities.
- Deliver effective and efficient monitoring processes that oversee and report on directorate risks, strategic indicators and performance indicators. 
- Ensuring that updates and progress is communicated accurately through our Society Quarterly Business Review process. 
- Accountable for ensuring strong governance through leading on directorate wide activities linked to plans, risk, performance, and compliance. 
- Championing successes to ensure they are celebrated and non-compliance or risk swiftly responded to.
- Ensuring that change and improvement design and development projects are delivered to time, lessons learnt, and key achievements and impact translated to the Senior Leadership Team.
- Provide exceptional line management and performance management support to two members of your team; supporting, coaching, and providing the successful delivery of all business management functions across Dementia Support & Partnerships.

About you:

- You will be a highly motivated and organised individual with proven experience as a Business Manager or similar role developing strategic planning and performance capability within a complex and multi-faceted environment.
- Confident to deliver to Executives and Senior Leaders, you will be comfortable and experienced in designing and leading workshops which enable the translation of business needs and objectives into obtainable and reportable planning processes. 
- Possess the skills and experience to enable the work of the Officers within your team to translate up into recommendations for the Senior Leadership team which will enable and empower fast and effective decision-making and problem-solving.    
- Able to prioritise and lead your own workload to effectively deliver to target the business requirements of the directorate,
- Seek to find ways to collaborate and partner with your peers and colleagues across the Society to ensure that all business matters meet the requirements as set by the Society’s Strategic Planning and Performance Team and Governance Team. 
- Possess verbal and written communication skills.
- A relational approach which seeks to work collaboratively with others and where possible to reduce unnecessary process.
- Strong interpersonal and interpretation skills to deliver open and jargon-free conversations across the business.
- Attention to detail and time-keeping skills.

Interview date: 1st stage 26th or 27th September; and 2nd stage 1st October. 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for Senior Service Manager – Prison Services

Salary: £40,000-£45,000 pro rata

Location: HMP Peterborough and HMP Bronzefield

Hours: 21 hours per week – with a possibility of increasing hours; to be confirmed at interview

Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services in prisons and possibly, to women in contact with the Criminal Justice System as well as working collaboratively with other partner organisations, criminal justice services, Ministry of Justice and HMPPS. The post holder will manage the prisons advocacy services and teams for unsentenced and sentenced women within the custodial settings at HMP Peterborough and HMP Bronzefield. She will have a great understanding of the prison systems and regime including some of the challenges faced.

She will build and maintain key relationships, partnerships and contracts with relevant partners and funders, together with the Head of Criminal Justice Services and Director of Criminal Justice Services.

She will be an inspirational leader, responsible for recruiting, developing and managing her team and will be responsible for coordinating, reporting, and the delivery of the related services as commissioned by the Ministry of Justice. She will be accountable for managing her teams safely and securely whilst carrying out all activities within the prison setting.

The post holder will be working primarily from HMP Peterborough with travel across the regions to HMP Bronzefield; twice per month. She will be working 3 days across the week, and the working days will be specified at interview.

A car may be desirable for this role, though not essential

About You:

To be successful as the Senior Service Manager for Prison Services you will need the below experience and skills:

• A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
• Experience of working within a custodial setting
• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
• Experience of developing relationships with funders/commissioners and achieving required outcomes.
• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact.
• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking.
• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 8th September 2024

Interviews are taking place on: Interviews to take place w/c 16th September 2024

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Background to the role

We are looking for compassionate and dedicated support workers to join our team, providing essential services across Newham, Hackney, and Tower Hamlets.

Job description

Job Purpose

· To enable older people to remain living independently in their homes. You will provide practical and emotional support to customers, ensuring they understand their care and treatment choices.

· To promote the independence and well-being of older people, allowing them to live comfortably and safely in their own homes. Your support will empower customers to make informed decisions about their care and treatment, enhancing their quality of life.

Key Responsibilities

· Shopping Assistance: Help customers with their shopping needs, ensuring they have access to essential items.

· Light Housework: Perform light cleaning tasks to maintain a safe and comfortable living environment for customers.

· Medical Escort: Accompany and support customers during hospital and GP appointments, ensuring they receive the necessary medical attention.

· Additional Support Tasks: Assist customers with making telephone calls, reading and responding to correspondence, and completing simple forms (training provided), as directed by the customer.

· Person-Centred Services: Ensure that all services provided are safe and tailored to the individual needs of each customer.

· Covering Absences: Provide cover during periods of sickness and annual leave to maintain continuous service delivery.

· Discharge Support: Aid the discharge process and improve patient experience through tasks such as key cutting and coordinating with a handyperson for the setup of the home environment.

· Safeguarding: Report any safeguarding concerns to the AUKEL Safeguarding Dedicated Safeguarding Lead (DSL).

· Nutritional Support: Prepare and serve drinks and simple meals for or with the service user, ensuring nutritional needs are met according to the individual support plan.

· Emotional Support: Develop a listening and caring relationship with the customer and their families/carers

Administration

· Incident Reporting: Report any ‘No Access’ failed visits or changes in service users' condition or circumstances in accordance with AUKEL’s policies and procedures.

· App Maintenance: Maintain the AUKEL Call-Round app and Solo Protect Lone Working Personal Safety App/device in accordance with AUKEL policies and procedures.

· Financial Accountability: Ensure any monies collected are provided to the Home & Care Service Manager within 48 hours of collection.

· Feedback Collection: Support customers to complete service feedback questionnaires where required

Quality

· Care Certificate Commitment: Candidates must commit to undertaking the Care Certificate within 12 months unless they hold NVQ Level 2 in Health and Social Care.

· Mandatory Training: Completion of essential training as required by AUKEL to ensure the delivery of safe, person-centred services.

Collaboration

· Collaborative Support: Work in collaboration with other agencies providing support within the customer's home to ensure comprehensive care and support.

· Guidance and Direction: Operate under the direction of assigned Service Manager to maintain consistency and quality in service delivery.

General

· Additional Duties: Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of the service.

· Flexibility: Demonstrate flexibility in working hours and duties to meet the needs of the service and ensure high-quality care delivery.

· Continuous Training: Complete any training necessary to fulfil the role effectively.

· Policy Compliance: Carry out the duties of the post in accordance with AUKEL policies and procedures, including but not limited to Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), First Aid and Safeguarding Vulnerable Adults.

Functional Links

The post holder will be required to establish and maintain effective working relationships with a variety of internal and external stakeholders to ensure comprehensive support and seamless service delivery. Key functional links include:

· NHS Health & Social Care Professionals: Collaborate closely with NHS health and social care professionals to coordinate care and support services, ensuring that customer needs are met through integrated care pathways.

· External Partner Agencies: Work in partnership with external organisations, such as Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest, to enhance service provision and extend support networks for our customers.

· AUKEL Internal Departments: Engage with various internal departments, including Information and Advice, Advocacy and the Volunteering Department. This involves sharing information, coordinating activities, and supporting joint initiatives to improve service delivery and customer outcomes.

Person Specification

Experience

Essential

· Proven experience in one-to-one work with vulnerable customers, including those with multiple issues and needs. This experience can be from either paid or unpaid positions.

Desirable

· Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.

· Experience of working or living in the diverse community of east London.

Knowledge & Understanding

Essential

· Understanding and commitment to empowering individuals to reach their full potential.

· Understanding of the impact of discrimination and disadvantage on the lives of people.

Desirable

· Knowledge of local services available to adults and their carers.

· Understanding of safeguarding and when to raise a concern.

· Understanding of hospital discharge procedures.

Skills/Attributes

Essential

· Excellent interpersonal skills

· Good English verbal and written communication to complete customer visit information.

· Basic IT skills

· Good planning and organisational skills.

· Ability to work independently and as part of a team.

· Ability to prioritise and manage time and resources in a competent manner.

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Ability to handle sensitive information with discretion and integrity. 

Desirable

· Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish, Kurdish etc.

· Ability to drive with use of own vehicle (mileage and essential car users will be paid) or access to bicycle (mileage paid).

Additional Requirements

· This post is subject to the relevant checks through the Disclosure & Barring Service (DBS).

· Flexibility in working hours to meet organisational needs.

Employment Details

Contract type

This contracted post is for 21 - 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

 Location

The post holder will be mostly based at Across the London boroughs of Hackney, Newham and Tower Hamlets including the Homerton, Newham and Royal London hospitals

Salary  London Living wage currently £13.15 per hour. Plus 5% employer pension contribution.

Post available

3 +

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems .

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: 6th September 2024 at 5.00pm

1st stage interviews: Week commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department at Age UK East London

 

Join us as a HR BP and play a pivotal role in driving success, enhancing colleague experiences, and shaping the future of our organisation.

What is a HR Business Partner?

As a HR Business Partner, you will serve as a partner to the organisation's leadership and provide comprehensive HR support to drive business objectives, enhance our colleague experience and continually evolve our organisational effectiveness. You will collaborate with various stakeholders within your specific locations responsibilities, including our senior leadership, centre management, to develop and implement HR strategies, policies, and programs aligned with the company's goals and values.

A large part of the role will be based around managing employee relations with your key stakeholders. You will be expected to provide a first-class Employee Relations service to line managers and colleagues that embodies our company values and minimises impact to the day to day running of the company whilst being compliant with UK legislation and company policy.

As the HR Business Partner, you will contribute to the effectiveness of HR service delivery and will be an active participant and role model within the HR Team and wider organisation.

The HR function is responsible for ensuring the appropriate, sustainable, organisational structure is in place for MSI Reproductive Choices UK to achieve its mission, goals and objectives. As custodians of the values and culture of the organisation, the HR team are responsible for the employment policies, procedures, practices and systems that govern the full colleague life cycle.

About You

You will be CIPD (ideally level 7 qualified) or have relevant HR experience. Reporting to the UK HR Manager, you will be working within the HR department, working closely with other members of the HR team and Operational teams within the regions.

To perform this role, it is essential that you have the following skills:

• HR Experience & Employment Law: Strong background in HR with knowledge and application of employment law.
• Employee Relations: Experience with managing and ability to demonstrate handling a number of ER matters consecutively including absence management, disciplinary actions, grievances, performance issues, and organisational changes.
• Communication & IT Skills: Excellent written and verbal communication; proficient in IT and HR systems.
• Self-Management & Discretion: Ability to plan, prioritise, make decisions independently, and handle confidential matters with discretion.

What can we offer you:

A comprehensive benefits package designed to support your financial wellbeing, health, work-life balance, and career growth:

• Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

Location: London Support Office – Conway Street (Hybrid)

Contract type: Permanent, 35 hours

Salary: £42,213.23 - £51,078.01 (dependant on experience and location) 

We are looking for a innovative and creative Media & Public Affairs leader to build and manage key relationships, both inside and outside the organisation, and proactively create opportunities to increase the visibility and influence of BITC. This role will be based in our office in London.

This is an exciting role for someone who is creative and innovative to work within the heart of the charity to lead BITC’s Media and Public Affairs team. The role involves building and managing key relationships, both inside and outside the organisation, and proactively creating opportunities to increase the visibility and influence of BITC.

Our vision - A fairer and greener world driven by fairer and greener businesses. 

Our mission - We convene the network of purposeful leaders committed to changing business, transforming lives and helping the planet and communities thrive. 

Who we are - Business in the Community is the UK’s largest and most influential responsible business network dedicated to building a fairer and greener world together, supported by His Majesty The King for over 40 years. We inspire, engage and challenge purposeful leaders to take practical action to mobilise their collective strength as a force for good in society by: 

• Working fairer?– to help everyone reach their full potential. 

• Working greener?– to accelerate climate action. 

• Working together?– to continually improve business and to deliver impact at pace and scale. 

Our focus 

We support businesses to: 

• Develop and implement?their purpose and responsible business strategies. 

• Invest in their workforces and communities?to enable greater social mobility. 

• Accelerate a just transition?to net zero and climate resilience. 

• Address the urgent challenges?facing society in times of crisis, such as the cost of living. 

We have an exciting opportunity for a Hate Crime Advocate to join the Multi-Crime Services team in Kent, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on

customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a

competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development &

progression

About the role:

As a Hate Crime Advocate, you will play a vital role in directly supporting all service users who may be affected by Hate Crime. You will ensure the provision of individual structured, tailored resources and information to all service users ensuring they receive the required support to complete their journey through the criminal justice and legal systems to cope and recover from the impact of crime, helping people to move beyond the crime and access additional support services.

You will need:

You will have the skills to carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales.

We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision

Ambitions and Values to play their part in making a difference for those who experience

crime and traumatic events. Working for VS gives you the opportunity to play a key role in

a national charity providing high quality services to victims and witnesses and being a vital

force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting

the welfare of children, young people and vulnerable adults and expects all staff and

volunteers to share this commitment. Background checks and Disclosed Barring Service

checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate

about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet

our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome

applicants from Black, Asian and minority ethnic communities. VS is also a Disability

Confident Employer and we provide a Guaranteed Interview Scheme for candidates that

are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which

you believe may affect your performance during any aspect of our selection process, we'll

be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and

complete the application form demonstrating how you meet the essential shortlisting

criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable

applications to take forward to interview prior to the published closing date.

The Science Council is looking for an Apprenticeships & Employer Engagement Manager to grow and support our network of employer partners and to liaise closely with the work of the Technical Pathways Project Team (TPP) to ensure the embedding of the legacies of the project into core Science Council activity.

The Science Council has delivered the groundbreaking Technical Pathways project since 2020 and has recently secured continued funding from the Gatsby Foundation to the end of 2026. A key objective of the project is to make it easier for apprentices to achieve professional registration and raise the profile of science apprenticeships.

Summary of role:

Salary: £37,500 - £41,000.

Working Hours: Full-time, 35 hours per week (flexible working and secondments will be considered)

Contact: Permanent

Location: Hybrid working from home and Science Council offices in Central London

Benefits:

5% employer pension contribution.

25 days annual leave and public holidays, plus Science Council closure days between Christmas and New Year.

Your role

You will connect science-based apprenticeships across the UK to professional registration, embedding key achievements from the Technical Pathways project. You will support employers’ development of attractive career pathways for a diverse science workforce, opportunities for good quality workplace learning, and recognition of the benefits of professional registration. You will facilitate registration application workshops.

You will have or develop knowledge and expertise that enables you to be a credible, diplomatic and engaging point of contact for internal and external stakeholders on professional registration and apprenticeships across the breadth of the Science Council’s work. You will need to work effectively with committees and less formal groups, and with a diverse range of volunteers. In all facets of your role, your commitment to equality, diversity and inclusivity (EDI) will be exemplary.

Please see the job description for more details of the roles’ responsibilities and deliverables.

Who we’re looking for

Most of all, we’re interested in hearing from people with a commitment to technical education and the access it provides to the scientific professions, particularly for people from under-represented groups. You will need to be equally committed to professional registration and its contributions to a trusted, continually developing and skilful workforce. We are looking for someone who is able to demonstrate examples of building and maintaining effective working relationships across multiple organisations and working with people at all levels. We’re looking for experienced candidates who can work without close supervision, yet remain collaborative and committed to team goals. The ideal candidate will: have experience of teaching, assessing and/or managing science-based apprenticeships in the UK or other means of demonstrating deep insight into science-based apprenticeships in the UK; will demonstrate insight into employers’ perspectives; will understand the landscape of professional registration through professional membership bodies.

Please see the job description for more details of the person specification for these roles.

How to apply

Please submit both a succinct CV (maximum 3 pages) and a personal statement (maximum 2 pages) that explains how you meet the essential criteria from the table above that are labelled as being assessed at the application stage. Apply via our portal by 16th September at 12pm.

Please see full JD for information on the full recruitment process and key dates.

Please note, applicants are required to have the right to work in the UK, and documentary evidence will be requested at the interview stage

Contact us

We’re committed to equality, diversity and inclusivity and we aim to have a team which reflects the diverse society of the UK. We encourage applications from all sections of the community. If you have any questions, or requests for adjustments at any stage of the selection process, please ask and we’ll do our best to address them.

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