Learning Jobs
Title: Housing Officer
Location: Activity-based/Hammersmith
Contract type: 1 year Fixed term contract
Hours: Full time 35hours Monday - Friday
Salary: £36,321
Closing date: midday Monday 9 September 2024
These are exciting times for Women's Pioneer Housing. We have recently achieved planning permission for two new developments and over the next 2 years, we will be developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.
Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.
Reporting to the Housing Services Manager, we are looking for a Housing Officer to join a small team in a busy, fast-paced environment. You will manage a patch of approximately 260 properties in West London and will be responsible for managing rent and service charge collection, lettings and antisocial behaviour, as well as supporting our residents with general enquiries. We work with colleagues across all areas of the business to provide an excellent service for our residents, helping drive up resident engagement and satisfaction, as well as meeting key performance targets.
Ideally you will bring direct experience in these areas however, relevant transferable skills are as important. You must be an effective communicator be organised, empathetic and understand the need to create effective resolution outcomes. You will be visiting residents in their homes, talking to them on the phone and corresponding with them in writing so excellent interpersonal, verbal and written communication skills are crucial for this role. You will also be working with external agencies, including the Police and Social Services and be capable of forming effective partnership arrangements.
You will be equipped with mobile technology to deliver a flexible service, visible and accessible to our residents. We want individuals who are able to find positive outcomes and who can demonstrate a passion for customer service with residents at the heart of what you do.
What you bring will allow you to work collaboratively with staff across the organisation and with our residents where you will professionally and positively interact with different groups of people, building relationships where you are trusted and inspire confidence. You must be able to prioritise your work, pay attention to detail and ensure you meet tight deadlines.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our residents’ expectations. To do this you will be able to translate and apply information, policies and legislation, demonstrating excellent verbal and written communication skills in your dealings with stakeholders. Your IT skills will bring a proven ability in the use of various software packages to accurately populate and record information.
To have an informal discussion about the role please call us to speak to Natasha Roberts, Director of Operations.
Your completed application must be sent to our HR Mailbox by midday on Monday 9 September 2024 and must include:
- Your CV
- A supporting statement explaining how you meet the requirements of the role
- A Completed Diversity Monitoring Form
Interviews will be held during the week commencing 16 September 2024 at our offices in Hammersmith, West London.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be a Mental Health Deputy Manager who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality. This role is ideal for someone who is looking to apply their proven management and therapeutic skills alongside the area of social action.
We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system. You will be working across three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life. Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Greenwich Music School drives creative, artistic, and personal growth through exceptional, accessible music lessons for all.
This flexible role offers the opportunity to make a meaningful impact in our community across the region, and is perfect for those seeking a rewarding part-time position with the freedom to balance work with other commitments.
Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Part-time, 22.5 hours per week
Salary: £16,200 (£27,000 FTE)
Reports to: CEO
About Us:
Founded in 2016 by professional musicians and educators Bethan and Ed Scolding, Greenwich Music School is a registered charity and a centre of excellence in music education. We believe in the transformative power of music and are dedicated to making high-quality music education accessible to all, particularly those who face barriers to learning.
Our impact is best expressed by the students and families we serve:
- “It feels kind of good to be the first one in my family to learn a musical instrument.” - Laksh, 10
- “What amazing work you are doing to bring the chance of learning music to people that may not be fortunate enough to access it. I hope this donation helps someone else to enjoy that too.” - Samantha, supporter and parent
- “Mia has been offered a gifted and talented place in her secondary school. Thank you for your support and for the excellent teaching.” - Parent
With a team of 40 outstanding teachers and over 650 students with weekly lessons across multiple venues, we have rapidly grown into a beacon of quality and positive change in South East London. We have ambitious plans to continue expanding our impact over the next years.
As an innovative startup we are constantly looking for aspects of our work and service that can be improved or enhanced, in the service of our community.
Join us and be part of a mission that changes lives through the power of music.
The Role:
As the Student Services and Operations Co-ordinator, you will be the first point of contact for all new enquiries and for queries from enrolled students and parents. You will be the voice of Greenwich Music School, embodying our values of positivity, creativity, quality, and respect. Through smooth communication and efficient scheduling you will create opportunities and solve problems for learners, enabling them to discover and achieve through music.
Key Responsibilities:
Customer Service and Enrolment Coordination:
- Act as the first point of contact for new enquiries, enrolled students, parents, and teachers.
- Ensure all messages are responded to within two working days, consistently providing timely support by maintaining an ‘inbox zero’ approach.
- Efficiently manage and prioritise a high volume of incoming queries to ensure a consistently smooth and supportive customer experience, from initial contact through to enrolment and ongoing student engagement.
- Liaise with CEO, Principal, teaching team and other specialists as necessary, including for specific streams such as bursary applicants and students with SEND, ensuring they receive the support they need.
- Track contact through our CRM and process data securely.
- For candidates based in or near Greenwich, the role may also include assisting student performers at our concerts and events, printing and packing, opening up teaching rooms for hire, moving and setting up equipment.
Scheduling and Lesson Management:
- Schedule and manage an efficient lesson timetable each term, accommodating individual lessons, group courses, and early years classes.
- Update and adjust schedules as necessary, taking into account multiple variables to ensure optimal use of resources and teacher availability.
- Efficient use of technology including the lesson booking and calendar platform, Slack, Google sheets, Zoho CRM, and other apps and services as required (training provided).
The role may also include other administrative tasks and assistance within reason, to ensure the smooth running of the charity.
About You:
- Highly Organised: You excel at managing multiple tasks efficiently and can handle a high volume of communications with ease.
- Excellent Communicator: You have strong written and verbal communication skills and can engage professionally with students, parents, and teachers.
- Tech-Savvy: You’re comfortable learning new software and tools for scheduling and communication
- Self-Motivated: You work well independently, taking initiative to solve problems and improve processes.
- Empathetic: You understand the diverse needs of our community, particularly those requiring special support, and can navigate these with sensitivity and care.
Benefits:
- Flexible working hours to suit your schedule.
- Opportunity to contribute to a meaningful mission in a supportive, community-focused environment.
- Be part of a passionate team dedicated to making music education accessible to all.
Our mission is to enable creative, artistic and personal growth through music education, for the people of Greenwich and surrounding areas.
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/stage_photographer_andreas_grieger_592_1_2020_12_08_11_41_22_am.jpeg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/stage_photographer_andreas_grieger_14_2020_12_08_11_41_38_am.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/stage_photographer_andreas_grieger_430_2020_12_08_11_42_40_am.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/stage_photographer_andreas_grieger_461_2020_12_08_11_43_26_am.jpg)
The client requests no contact from agencies or media sales.
Location: Hybrid working in Cardiff. There will be some travel around Wales, with travel outside of Wales only required once or twice a year
Interviews: 16/09 over MS Teams
Government Affairs Manager - Make a Difference in Wales
Are you driven by a desire to create positive change for young people in Wales? As a Government Affairs Manager at The Prince's Trust, you’ll be at the heart of our efforts to align with Welsh Government and local policy, ensuring that our work has a lasting impact. In this role, manage high-profile meetings with senior politicians, and produce insightful policy responses on critical issues like education, employment, and mental health. Your expertise will guide our strategy and ensure we remain a key influencer in the policy landscape, and help us to secure multi-year public sector funding,
With your deep understanding of government processes, excellent communication skills, and a knack for building strong relationships, you’ll keep our team informed and proactive in a fast-moving political environment. If you’re ready to use your skills to help shape the future of young people across Wales, we’d love to hear from you.
For more information or to apply, please click 'apply now' to be directed to our website.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Government Affairs Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Government Affairs Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3093
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are looking for a Programmes Funding Officer to join the Able Child team!
About Able Child
We are a small and dynamic charity, entrepreneurial in style and collaborative in process. We are values led, passionate about our Network approach and driven by the communities with work with.
We are experts in what we do and are passionate about the approach we take. We are bold and agile and use the expertise we have built up over the last 40 years to make lasting change for children with disabilities in Africa.
We are led by three core values that define how we work and how we’re run:
Collaborative: We believe we can achieve more by working together.
Courageous: We are bold and agile, with the courage to innovate.
Accountable: We are accountable to the children we work with.
Role summary
Working within our Programmes Team, you will secure over £200k of new income for each financial year to fund disability-inclusive programmes from a range of donors.
You will build relationships with corporates, trusts and foundations, institutional donors and other consortium partners, researching and identifying new funders and new opportunities whose strategic objectives and focus areas are aligned with our own.
You will work collaboratively with the Programmes Team and our Network members in Africa to develop and write compelling and high-quality proposals. You will develop new projects, MEAL plans and multi-year budgets.
You will work both independently and collaboratively to develop proposals. With excellent time management and organisational skills, you will demonstrate the ability to deliver quality work and meet deadlines, while managing a varied workload.
Contractual terms
Location: Nine Elms, Central London
Start date: Ideally end of September, however this is subject to the availability of the successful candidate.
Hours: Full time, 37.5 hrs week (open to reduced hours if desired)
Term: Permanent
Reporting to: Programmes Manager
Salary range: £31,596 - £34,884
About you
We are looking for a passionate, ambitious and self-motivated individual, with excellent written and verbal communications skills, to join our Programmes Team at a pivotal time in the organisation.
You will have at least two years’ experience working in a similar role for an international development charity.
You will have experience in designing projects alongside civil society organisations overseas and developing applications for grants-based funding.
You will have a commitment to local civil society strengthening and ideally have experience in fundraising for disability-inclusive development.
Able Child is looking for a candidate who can demonstrate a proactive approach to researching potential funders and developing projects and proposals, with excellent communication skills.
Able Child offers opportunities for career progression, and we seek a dedicated individual who can potentially advance within the role based on their success, eventually taking on greater responsibility within our restricted fundraising team.
Please refer to the job pack, which can be found on Able Child’s website, for the full details about the responsibilities and competencies that relate to this role. Your cover letter must outline the competencies outlined in this job pack.
Employee Benefits
Work-life balance: Annual leave is 25 days a year pro rata (increasing to 26 days after two years and 27 days after five years of service), in addition to UK public holidays and an additional three days between Christmas and New Year.
Pension: Able Child will pay a matching contribution capped at five percent (5%) agreed by you from your basic salary into Able Child’s workplace pension scheme.
Family-friendly: Able Child offers enhanced birth parent leave and pay, enhanced non-birth parent leave and pay and enhanced shared parental leave and pay. Able Child also offers the same adoption or surrogacy leave and pay options as the birth and non-birth partner leave options.
Flexible working: Able Child employees are contractually based in the office, however we currently operate a hybrid working model requiring a minimum of two days in the office per week, subject to change. We promote a flexible working policy, enabling staff to manage their hours and time effectively.
Career development: Able Child offers is committed to supporting the professional development of its staff. This includes, but is not limited to, training opportunities and a personal training budget.
Inclusivity: Able Child is committed to establishing and developing equality of opportunity for all. We are committed to making reasonable adjustments and will support staff to receive the support and adjustments they need.
How to apply
Able Child is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. We actively encourage applicants from all backgrounds. We particularly encourage applications from people with disabilities and people with direct experience of living or working with children with disabilities. All applicants with a disability who meet the minimum criteria will be offered an interview.
If you think you are interested, please send your CV and a Cover Letter (no more than two sides of A4) that covers the key competencies (outlined in the job pack on Able Child’s website) by midnight 5 September 2024 to apply.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.
We may interview candidates on a rolling basis depending on the applications received, otherwise in-person interviews are expected to take place the week commencing 9th September.
Please note that you must have the right to work in the UK as Able Child is unable to provide sponsorship.
The client requests no contact from agencies or media sales.
We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Are you driven to campaign for better access to vital support and services? Are you passionate about advocating for those who need their voices heard? We are looking for a dedicated Senior Campaigns Officer to join our team and drive positive change for the MND Community.
Working closely with our National Campaigns Manager and Public Affairs Manager to plan, develop, and deliver impactful campaigns that improve access to essential support and services for people living with and affected Motor Neurone Disease (MND). You will collaborate with colleagues in the Services and Partnerships and Policy and Campaigns teams to identify challenges and failures in local services, turning these insights into powerful integrated local campaigns that bring about meaningful change.
Working with volunteers is a crucial aspect of this role. Engaging with both online and offline volunteers, you will provide them with the tools and support they need to amplify our campaigns. By creating compelling campaign assets, such as emails, toolkits, and reports, you will help to ensure our message reaches a wide audience.
You will represent the Association in collaborations with external stakeholders, including coalitions, to further our campaigning goals. Your efforts will contribute directly to the planning, execution, and evaluation of campaigns and events across England, Wales, and Northern Ireland, ensuring we meet our objectives, deliver against targets, and make a tangible impact.
Additionally, you will support the Policy & Campaigns Assistant in managing correspondence and enquiries, ensuring people living with and affected by MND are not only heard but are actively involved in shaping and delivering our campaigns. By working closely with colleagues across the Association, you will help to increase our profile, reach, and engagement, ensuring that our campaigns are as effective and far-reaching as possible.
Hybrid Working Expectations: 2 days per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.
What are we looking for?
Experience in developing, planning, and delivering effective campaign strategies that drive real change. Your experience will include creating compelling campaign materials and engaging a range of campaigning actions.
Experience of managing or working with volunteers in a campaign setting (or equivalent volunteering experience) is essential.
You will have excellent communication skills, and be confident in presenting ideas clearly.
You must be proficient in Microsoft Office, and flexible in your working hours, including evenings and weekends. Regular travel within the UK will also be required, with occasional overnight stays.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Location: London, UK (this position is 60% office-based, with Mondays and Fridays optional working from home)
Reporting to: Director of Housing and Homelessness Programme
Type of contract: Permanent
Compensation: GBP 44'000 plus benefits, with some flexibility based on experience, qualifications, and internal equity
Application deadline: 15 September 2024
Starting date: November 2024
About Oak Foundation:
Oak Foundation commits its resources to address issues of global, social, and environmental concern, particularly those that have a major impact on the lives of the disadvantaged. Through our grant-making, we support others to make the world a safer, fairer, and more sustainable place to live. With offices in Europe, India, and North America, we make grants to organisations in approximately 40 countries worldwide.
About the Housing and Homelessness Programme
Oak Foundation’s Housing and Homelessness Programme is a grant-making programme that supports organisations to end homelessness and create housing opportunities. The programme funds projects across the UK and US. In additional to national projects, it also funds within the geographic locations prioritised in its current strategy. These locations are London, Bristol, the West Midlands, Northern Ireland, Wales, Scotland, New York, Boston, and Philadelphia.
With an annual budget of over USD 30 million, the programme makes 37 new multi-year grants annually; in addition, the programme maintains strong connections with existing grantee partners, sharing learning and opportunities. The programme has three strategic priorities: renter rights, supply and access to genuinely affordable and decent homes, and reduction and prevention of homelessness. The programme has a deep commitment to supporting social justice, racial equity, and the voices of people with lived experience. We fund organisations that: demonstrate a strong understanding of the experiences of people facing homelessness; and have evidence that their work is rooted in solutions that people closest to the problem have identified.
We know that homelessness and housing problems disproportionately and unfairly affect sections of our community, and so we seek to support projects that address this. This includes: women; people from black, Asian and minority ethnic communities; people with disabilities; and LGBTQI communities.
About the role
The Housing and Homelessness Programme is currently made up of a programme director, five programme officers, and one programme associate, all of whom are based in our London office. We are looking for a highly organised individual, with the ability to juggle a variety of tasks at the same time. They will be able to undertake research on housing and homelessness issues to inform our grant-making choices, conduct analyses of our existing portfolio, and oversee some of our monitoring and evaluation processes, while also providing administrative support to the programme director, such as organising meetings and maintaining our grant-making database. They will need to be a self-starter with the confidence to work both independently and part of a team. The position also provides administrative support to the Oak London office and serves as back-up to the office manager.
Main responsibilities
- Managing the grant-making project management system and monitoring the grant-making budget.
- Taking a substantial role in implementing our monitoring, learning, and evaluation strategy, overseeing the regular analysis of our grant-making portfolio, and reviewing outcomes/learning and regularly presenting these to the whole team.
- Conducting research on housing issues as well as potential new partners, as directed by the programme director. This will include keeping abreast of relevant policy issues, and reading and summarising external reports for the benefit of the programme team and our grant-making portfolio.
- Contributing to the design, implementation, and regular review of the programme strategy.
- Substantially contributing to the programme’s communications, including ensuring a communications plan is developed and implemented annually, drafting and formatting content for newsletters, internal reports, presentations, and social media.
- Coordinating and connecting regularly with grantee partners to gather evidence, publications, and multi-media for communications, monitoring, learning, and evaluation purposes.
- Performing a liaison function between Oak’s IT team, and managing the programme’s IT infrastructure (e.g., SharePoint, Teams, grant-making database, and Outlook).
- Under supervision, managing a small portfolio of grants, as required, and performing regular contact with grantee partners.
- Supporting programme officers by developing grants and writing progress reports for existing grant partners.
- Contributing to Oak-wide working groups.
- Supporting the programme with internal and external meetings and partner expert convenings.
- Providing a range of administrative support for the programme director, including the management of their diary, and the organisation of events, roundtables, and occasional support with travel organisation.
- Performing all other relevant duties that may be assigned from time to time, including administrative support as directed by the programme director. This includes:
- processing invoices and managing publication subscriptions
- setting up the office for newcomers in the HHP team: arranging desks, IT devices, stationery etc; and
- performing reception duties, including meeting and greeting visitors for the HHP programme;
- Providing administrative support to the London office, as required, including for meetings or special events or as back-up to other offices and/or Trustees.
Position requirements
- University degree preferred but not essential
- 3-5 years’ demonstrable experience of working for a not-for-profit organisation or development organisation, ideally in a housing and homelessness policy and research.
- Highly organised and able to juggle a wide range of responsibilities that may demand ongoing reprioritisation.
- Experience of using social media for research and communications.
- Demonstrable experience and confidence in all Microsoft applications, including Excel, PowerPoint and Teams. Additional database experience (preferably Salesforce) is an asset.
- Excellent oral and written communication skills in English, with the ability to write for a range of different audiences.
- Demonstrated ability to work both independently and as part of a team.
- Demonstrated openness and capacity to learn quickly.
- Confidence and presence to conduct meetings with high profile external audiences.
- A commitment to Oak’s organisational values.
How to apply
To apply, please send your curriculum vitae and a covering letter. No applications received after 15 September will be accepted.
NOTE: the cover letter should be succinct and address the following points:
- Your reasons for applying to this position
- Your interest in housing and homelessness
- The administrative, analysis, and communications skills you would bring to the role
- Demonstration of your commitment to Oak’s organisational values
Please state “Programme Associate - Housing and Homelessness Programme” in the subject line of your email. Please note that we will only be contacting shortlisted candidates.
Applicants must have the right to legally live and work in the UK.
By submitting your application, you confirm that you have read and understood our job applicant’s data privacy notice.
Oak Foundation is committed to safeguarding and promoting the welfare of children, as detailed in our child safeguarding policy. We expect all staff to share this commitment. Please note that the successful candidate will undergo reference checks and be required to provide a police record prior to starting employment.
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Closing date: 31 August 2024
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
We're looking for a kind, compassionate and resilient Senior Support Worker to join our Mental Health service in Waltham Forest.
£28,538.00 per annum, working 37 hours per week. Benefits include Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. As a Senior Support Worker, you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of applicants referred to the project from our local authority. This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competences for this position.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:
* Work proactively with the team to handle the service caseload and support an effective tea approach to meeting with each customer's identified needs.
* Motivate the team and champion a positive culture within the service.
* Attend and participate in team meetings and Management meetings.
* Competent use of relevant systems, company policies and frameworks.
* Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements.
* Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises.
The above sets out the post's key responsibilities. The post holder will be required to undertake various tasks and duties to ensure that these key responsibilities are effectively met.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
- Is highly motivated and a self-starter.
- Enjoys managing and motivating others.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:
Essential:
- Has relevant sector work experience .
- NVQ Level 3 in Health and Social Care or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications.
- Demonstrable experience of supporting vulnerable adults with Learning Disabilities
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description.
Job Title: Senior Press Officer
Salary: £30,167 - £38,069
Contract Type: Permanent, full-time (35 hours).
Location: We fully support flexible working, from our superb offices in Holborn and from home. We do require staff to spend 20% of their time in the office. This is subject to role requirements.
About us
The Royal College of Surgeons of England is one of the best known professional membership organisations in the world, with a name and reputation that speak for excellence in the UK and across the globe. We provide education, assessment and development to nearly 30,000 surgeons, dental surgeons and members of the wider surgical and dental teams at all stages of their career; we set professional standards, facilitate research and champion world-class surgical outcomes for patients.
About the role
We are looking for an outstanding Senior Press Officer to work in our fast-paced press office, helping run it to the highest standard. RCS England is one of the most high-profile health commentators in the UK. You will regularly see us advocating for patients and the surgical workforce in the national press. Recent highlights include coverage of our workforce census in The Telegraph and The Independent. Our Faculty of Dental Surgery has also been very vocal about children’s oral health. Candidates should have experience of successfully pitching stories to national media, and know what makes a good health story. You will have a fluent writing style, and be confident working with senior stakeholders to brief them before interviews.
Responsibilities
- Handle incoming enquiries and provide accurate, timely and appropriate responses, briefing journalists in line with RCS England key messages and priorities.
- Participate in an out-of-hours rota for media enquiries. Time off in lieu is offered for significant out-of-office hours worked.
- Research, write and distribute press releases, features, letters and other editorial material.
- Draft articles, quotes and opinion pieces on behalf of RCS England spokespeople.
- Provide press office support to the Faculty of Dental Surgery and its Dean, as required.
- Brief the President, Council Members and senior managers on issues arising in the media.
- Act as the press lead for key projects such as RCS England guidance or campaigns. Devising and implementing communications plans, sharing project updates with the wider communications team, and maintaining a good understanding of surgical and wider health issues.
- Horizon scan for media opportunities and develop your own ideas for health coverage based on data, insights or RCS England priorities.
- Brief, support and prepare RCS England spokespeople for media interviews.
- Establish and maintain professional and trusted relationships with national and trade journalists.
- Represent the RCS England at internal and external meetings, and maintain professional relationships with press and communications leads at stakeholder organisations.
- Monitor daily media coverage relevant to surgery and the RCS England. This includes pulling together the team’s daily press cuts to be shared with Council members, Trustees, and key RCS England staff by 10am (subject to urgent media enquiries).
- Maintain and update the media sections of the RCS England website, working with the web team to develop rich digital content. Actively participate in developing our social media profile using Twitter, Facebook, and commissioning and editing relevant blogs.
- Produce evaluation reports of media coverage and communications activity.
- Undertake such duties appropriate to the grade, as required by your line manager.
About you
- Degree educated or proven extensive experience that can demonstrate the essential criteria below.
- At least two years’ experience of working in a press office.
- Experience of writing and editing for a variety of media including print and the internet.
- Good working knowledge of Microsoft Word, Excel and PowerPoint packages.
- Demonstrable experience of placing stories in the media.
- Rigour in researching and reviewing content: able to identify key points, summarise findings and report data and conclusions accurately.
- Excellent writing skills: able to write fluent, compelling copy free from grammatical or other errors.
- Excellent telephone manner: diplomatic and persuasive verbal communication skills.
- Able to prioritise effectively and deliver work to deadlines.
- Demonstrable understanding of journalists’ needs and priorities.
- Ability to understand policy documents and formulate a media response.
- Collaborative and inclusive approach to build relationships with colleagues across the organisation, to encourage timely information sharing with the press office.
- Diplomacy and persuasiveness, to foster the trust of senior spokespeople you are briefing and advising.
- Excellent interpersonal skills and integrity, to protect the College’s reputation for providing accurate and reliable information to the media.
- Strong prioritisation skills and a flexible approach to respond to changing priorities and needs and manage reactive queries.
- Enthusiasm and creativity to seek out interesting stories and pitch them.
What we can offer you
- 27 days paid holiday + bank holidays and up to 4 college closure days
- Flexible working
- Enhanced contributory pension scheme & other leave entitlements
- Variety of learning and development opportunities
- Wellbeing programme & Employee Assistance Scheme
Closing date: Monday 9th September 2024
The Royal College of Surgeons of England is an Equal Opportunities Employer. We are open to all talent and we actively ensure that all qualified applicants will receive equal consideration for employment without regards to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
The Royal College of Surgeons of England is committed to protecting your privacy. We are registered as a data controller with the Information Commissioner’s Office (ICO). All College employees are responsible for records held, created and used as part of their work for the College including patient/client, corporate and administrative records. Records are managed according to the requirements of the Data Protection Act 2018 and ensure confidentiality. The College ensures that staff are trained to handle the information you submit to us with care and discretion, seeking advice where necessary.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Crisis Skylight Merseyside provides innovative and exciting projects, opportunities and support for people who are, or at risk of being homeless from our office in Merseyside and in outreach settings across the Liverpool City Region. It is an exciting time in Crisis Skylight Merseyside as we launch our new 10-year strategy that will see the development of Crisis Centre’s that will seek to end homelessness for good.
Location: Crisis Skylight Merseyside, 96 Kent Street, Liverpool L1 5BD with one day working from home in line with Crisis’ Hybrid Working
About the role
As Strengths and Assets Coach, you will work alongside people who have experienced homelessness to develop their personal Strengths and Assets. The goal of the work is to create a sustainable housing situation by promoting strong community links, access to training and development, employment, leisure, and volunteering opportunities.
You will use and develop a range of coaching and learning skills and techniques to facilitate person centred progression plans, using a psychologically informed approach that leads to positive change. You will work with members to build their confidence and capacity to access wider community resources and become active citizens. You will also develop and deliver a range of engaging formal and informal learning, that is person centred in employability, volunteering, tenancy skills and personal development.
The role is an exciting opportunity to collaborate with colleagues in the development of Strengths and Assets Services at Crisis Skylight Merseyside. This will involve working with partners across a range of sectors to develop learning and participation activities.
Skills, knowledge, and experience vital to succeeding in this role:
-
You will have experience in community education, tenancy skills development, volunteering, training, tenancy sustainment, or group work.
-
Experience of working alongside marginalised groups and individuals using a coaching approach to develop strengths and assets.
-
Ideally hold or be keen to work towards practical teaching qualification i.e., Level 3 AET (Adult in Education & Training), PGCE, or equivalent.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
-
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
-
Pension scheme with an employer contribution of 8.5%
-
28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
-
Enhanced maternity, paternity, shared parental, and adoption pay.
-
Flexible working around the core hours 10am-4pm
-
Two-days (pro rata) wellbeing days
-
And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 8 September 2024 23:55
Interview date and location: W/C 16 September at Crisis Skylight Merseyside, 96 Kent Street, Liverpool, L1 5BD
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role will suit a support worker looking to working throughout the night. You will report to the team leader and engage with/ support customers during anti-social hours.
This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT). We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
You will be based at Hope House. We have two sites: Hope House and Doddsfield Rd. Hope House/ Place is a 10 bed supported housing service, providing support for 16 customers overall. The support hours for Hope House are 24 hours, 7 days a week, with one waking night.
Doddsfield Rd has 6 independent living flats with floating support.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is essentially customer-focused.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviours.
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
The London Diocesan Fund (LDF) is seeking a Development Worker to play a key role within the Compassionate Communities team, based from Causton Street, Pimlico.
Job Summary
To lead on co-ordination and implementation of the Diocese of London’s support offer to parishes around the two themes of 1) Refugees, asylum seekers & modern slavery, and 2) Homelessness
This role fits within the wider Compassionate Communities team offer which includes parish visiting, advice & consultancy; creating & signposting to training, resources and partner organisations; communications & celebration of the work; advocacy & co-ordination of occasional wider projects, responsive to need.
“Compassionate Communities” is one of the three Ambitions as part of the Diocese of London’s 2030 Vision. As such, the team is the lead in delivering support for this Ambition to our churches and chaplaincies.
Job responsibilities
-
Respond to specific requests from parishes for advice, consultancy or connection
-
Liaise with Episcopal Area teams and senior staff to help deliver aims around these themes of work
-
Organise events and meetings around the themes or work, and commission training where necessary
-
Form strong partnerships with other agencies & external charities, and model / encourage partnership working to others especially churches
-
Share responsibility for communications & social media presence relating to these themes of work, including both written and verbal presentations
-
Ensure work is rooted theologically & in prayer, and lead churches in reflection on this
-
Be responsive to issues as they arise, focusing on needs and areas of energy where more can be done, being led by church response
-
The postholder may be required to undertake any other duties that are commensurate with the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
-
Either qualification or experience of working in social action, social justice, alleviation of poverty
-
Experience of working with/ holding relationship with a broad range of stakeholders
-
Organizational and event management skills
-
Public speaking skills
-
Proficient use of MS Office
-
Writing clear copy for public and briefings
-
Practicing Christian with the ability to ground all the work theologically, and encourage others in that
-
Empathetic to the vision, mission and values of the Church of England
Desirable
-
Either qualification or experience of working in a sector serving one of the themes of work ie refugee or asylum seeker response, modern slavery or homelessness
-
Experience of working with churches and faith-based organisations
-
Web and Social Media experience
-
Experience of working within Community Organising principles
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
-
Competitive remuneration package
-
27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
-
15% employer pension contribution and salary sacrifice available
-
Death in service benefit x3 of basic gross salary
-
Enhanced maternity leave of six months full pay, after 12 months’ of employment
-
Season ticket loans of public transport
-
Access to Benenden Health Insurance
-
EAP counselling through Health Assured
-
Up to £100 for eye test and contribution to spectacles
-
Two additional paid days for community volunteering
Please note that interviews will be held on Thursday, 19th September, and shortlisted candidates will be notified during the week of the 9th September.
We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the London and South Region (London and Kent), and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.
The client requests no contact from agencies or media sales.