Learning Jobs
Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.
Interviews will be held w/c 9th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
The client requests no contact from agencies or media sales.
VAL – Director Of Development
Are you ready to lead and inspire change in the VCSE sector across Leicester and Leicestershire? VAL is looking for a Director of Development to drive our strategic goals and make a lasting impact.
Hours: Full-Time, 35 hours per week
Salary: £49,564 per annum plus Enhanced benefits
Closing date: 11/12/2024 5:00 pm.
Interview dates: Monday 23 December 2024
Organisation: Voluntary Action LeicesterShire
Voluntary Action Leicester (VAL) is a sector leading Regional charity with a 60 year track record in “Helping Change Lives for the Better”. We are immensely proud of our track record in delivering excellent services and championing local voluntary action.
Supporting some 3800 local community organisations, we also provide direct support services such as our VALUES Learning Disabilities Service, VAL Spaces -Tenancy, Meeting and Conferencing Service, champion Health and Social Care through Healthwatch Leicester and Leicestershire as well as delivering various Employability Projects and training.
As Director of Development, you will work closely with our Chief Executive and Director of Operations and Services to expand VAL’s revenue streams, nurture key partnerships, and enhance our brand and reputation as a sector leader. In addition to providing operational leadership and management of your teams, your role will focus on growing revenue through our VALUES Learning Disabilities Service, VAL Spaces – Building Tenancy, Meeting Rooms, Conferencing Sales and IT Service ensuring ongoing sustainability, growth and success of VAL. You will develop and implement a business development strategy for VAL that supports growth in direct services, aligned to our Vision and strategic plan objectives.
With at least two years’ established senior management experience in development, implementation and delivery of strategic priorities you will need to demonstrate sound understanding of the challenges that the VCSE organisations face. A strategic and analytical thinker with financial acumen you will need to show the ability to turn ideas into action.
With excellent presentation and influencing experience, your communication style will be inclusive and self-assured. You will need to demonstrate resilience, and flexibility, together with drive and determination to play a key role in our future. You will be able to talk authoritatively about inclusive involvement, barriers which lead to discrimination and exclusion and be able to implement working practices that support equity and diversity. Knowledge of the voluntary sector and/or Learning Disabilities and/or Social Care is highly desirable.
You’ll need to be highly effective in building meaningful relationships with a wide demographic of stakeholders and ideally have demonstrable experience in business development and tenders, bid writing and building corporate partnerships.
A detailed job description, person specification and application requirements for this role can be found at our website, link below.
This is a rare opportunity to work for a sector leading diverse and ambitious organisation, with a vision for growth.
Join a dynamic and committed team at VAL, where you’ll have the opportunity to influence positive change and make a real difference to the lives of people in our communities. This is your chance to make a real difference in our communities while working with a passionate and dedicated team.
The client requests no contact from agencies or media sales.
We are recruiting a creative, flexible, and fun Therapist to provide 1:1 therapy to children and young people in care aged 13 to 19 years old. You will support the development of critical social and emotional skills to help emotional regulation, improve social skills, and deal with here-and-now issues.
Therapist, Children’s Home & Community Settings
Part-Time, 3 to 4 days per week
£45,000 pro-rata + pension + travel to work expenses + external clinical supervision + wellbeing budget
Location: London
At Young Futures we put love and compassion into everything we do. We’re here to make a BIG difference to the lives of the children and young people in our care. We are also passionate about learning and development and committed to providing an outstanding experience for all.
A typical working day will include up to 4 x 1:1 therapy sessions, attending key meetings with the network, and internal meetings around care and safety planning.
Do you have?
- At least 2-years’ work experience along with an outstanding track record in making a difference to the lives of children and young people.
- An understanding of how previous experiences and present emotions can be communicated through behaviour and have the competence and skills to interpret these, and to help young people do the same.
- Safeguarding competences to identify and act upon signs that a child or young person is at risk of harm.
- An understanding of the challenges in delivering frontline support.
- Ambition matched with a desire for continuous professional development.
Please note that under Section 7(2) (b) of the Sex Discrimination Act 1975 only women are eligible to apply for the position as a large part of the work will take place at our all-female Children’s Home, Yvonne House.
Timescales
Applications submissions: Ongoing, please apply ASAP
Interviews 1st Round online on Teams before Tuesday 17th December
Start date: From January 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
No agencies please.
We are recruiting a Community Development Officer to engage key partners and stakeholders in East Midlands and Cambridgeshire tailoring support, training and education to create suicide safer communities.
What you will do:
· Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.
· Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.
· Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.
· Deliver training and raise awareness of products to a variety of groups including professionals, parents, young people, volunteers and other trainers.
· Contribute to the development and review of projects, and education and training products, in line with the Strategic Plans.
· Contribute to and promote campaigns, training and opportunities as outlined in the Area and Strategic Plans.
To be successful in this role you will have:
· Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities
· A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience
· Experience as a qualified ASIST Trainer or willingness to gain qualification and experience
· Experience of using own initiative and creativity to develop a project, programme or area of work
· The ability to travel to different locations across West Midlands, West Mercia and Staffordshire to attend meetings, events and deliver training.
· A degree or professional qualification in Education, Counselling, Training, Psychology, Community Development or Youth Work
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)
Hours: 36 hours per week
Location: Birmingham, with travel across West Midlands, West Mercia and Staffordshire
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: Sunday 8th December 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Regional Workforce Lead
We are recruiting three Regional Workforce Leads nationally, for coverage across the seven NHS regions (Northeast, Northwest, London, East, Midlands, Southeast, Southwest).
Join an ambitious not for profit organisation that partners with governments, service providers, the voluntary sector and the financial community. If you want to find better ways of tackling social problems in the UK and globally, then apply today!
Position: Regional Workforce Lead (x3 vacancies)
Location: Hybrid · England, UK. We have three vacancies nationally, (across the 7 NHS regions: Northeast, Northwest, London, East, Midlands, Southeast, Southwest) and will involve some travel.
Hours: Fulltime
Salary: £30,000 - £36,000 (GBP). Depending on skills and experience - new starters generally join at the beginning of the band.
Contract: Permanent
Closing Date: Wednesday 11 December 2024 at 12:00pm
The Team
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The programme is led by the organisation in partnership with the Centre for Mental Health. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and the Office for Health Improvement and Disparities (OHID).
About the Role
The Workforce Leads will play a crucial role in the recruitment, onboarding, and training of IPS Employment Specialists within their designated regions. You will support the scale up of the IPS workforce by ensuring high-quality recruitment processes, comprehensive training programs, and effective onboarding practices. The Workforce Leads will work closely with IPS Grow Regional Managers, local and national stakeholders, including NHS services, to recruit the IPS workforce needed to achieve high levels of employment outcomes for IPS clients.
You will provide specialist support to services embarking on recruitment campaigns, monitor their effectiveness and share learning. You will also provide hands-on support for recruitment efforts and training.
This will vary according to the service need, but could include headhunting, sifting CVs, preparing for interviews, shortlisting and training.
Responsibilities include:
- Recruitment and Onboarding
- Training and Development
- Relationship Management
- Quality Assurance and Reporting
- Communication and Collaboration
About You
You will have proven experience of recruitment within the healthcare system or substantial involvement in healthcare-related recruitment is essential. This includes interviewing, evaluating candidates and making hiring recommendations.
You will also have:
- Experience in delivering training programs and workshops, with a focus on adult learning principles and effective onboarding practices.
- The ability to influence others
- Excellent organisational skills, with the ability to manage multiple priorities, create project plans, and meet deadlines.
- Creative thinking and problem-solving skills, with the ability to quickly understand challenges and develop effective solutions.
- Shared values - a passionate belief that helping people to achieve appropriate employment can transform their lives. We hope you will share this, as well as the organisations other core values.
- A thirst for learning and self-development and sharing that learning with services and stakeholders.
- Commitment to travel. The role will likely involve significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
Other roles you may have experience with could include Recruitment, Training, Training and Development, Learning and Development, HR, Recruitment Lead, Training Lead, Training and Development Lead, Learning and Development Lead, HR Lead, Recruitment Officer, Training Officer, Training and Development Officer, Learning and Development Officer, HR Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior Legacy & In Memory Direct Marketing Officer
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
We are looking for someone to join our team as a Senior Legacy & In Memory Direct Marketing Officer on a fixed term basis, to deliver Battersea’s Legacy and In Memory marketing and fundraising programme by independently managing multi-channel direct and wider marketing campaigns to recruit and attract new Legacy and In Memory donors.
The ideal candidate would have experience planning, implementing and evaluating direct marketing campaigns across a range of media channels, the ability to analyse results of campaigns and a passion for helping dogs and cats.
Please note that this is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th December 2024
Interview date(s): 11th / 12th December 2024 (1st round); 18th / 19th December 2024 (2nd round)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting our client in their search for a Quality Assurance Officer, responsible for undertaking verifications and assessments as part of an efficient and robust assessment process. This is a full time, permanent role offered remotely, or based in Wigston (Leicester).
Reporting to the Quality and Standards Business Partner, the Quality Assurance Officer will assess, audit and quality assure training providers with national standards and best practice guidelines to ensure that they are meeting the organisation's exacting standards. The post-holder will under-take moderation of papers, audits and quality checks, providing constrictive feedback to training providers in the form of written reports, and on occasion, verbally.
To be successful, you will have knowledge and experience of assessment, training and auditing principles, with an excellent level of attention to detail. You will have either a Level 3 Award in Understanding Principles and Practices of Assessment, and/or Level 3 qualification in Education and Training. You will have pragmatic and solution focused problem-solving skills, able to find innovation solutions. You be an excellent communicator, able to build relationships and provide an excellent level customer service.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Training Officer (Accreditation)
£30,500 pa plus excellent benefits
London Bridge, London
35 hours per week, full-time
The Training Officer (Accreditation) is critical to the work of the College, as you will provide services to both trainees and Certificate of Eligibility for Specialist Registration (CESR)/portfolio applicants, supporting them in completing their training programmes and specialist registration.
As Training Officer (Accreditation), you will develop a thorough understanding of the RCEM Curriculum and CESR processes, ensuring that all trainees and applicants receive high-quality support and advice in line with continuous developments and changes to College standards and GMC regulation. This is an important role for the College as you will contribute to the efficient regulation and support of specialist training in Emergency Medicine.
Responsible for facilitating and processing Certification for the Completion of Training (CCT), Specialist Registration and CESR applications, including formal notifications to the GMC and coordination of CESR panel reviews, you will provide documentation for GMC CCT Quality Assurance audits and maintain detailed records relating to the CESR process.
Reporting to the Training Manager, you will lead on the recruitment, induction, training and monitoring of CESR evaluators, developing strong working relationships with key stakeholders, including consultants, trainee doctors, Health Education regions, deaneries and lay members.
Degree qualified or with equivalent experience, you should have an extensive background in administering training programmes and complex processes, and have a strong understanding of Microsoft Office and the ability to learn new software packages. You should also be capable of collating and analysing complex data and be able to identify areas for improvement and make recommendations for change.
With excellent interpersonal, communication and organisational skills, you will be at ease drafting correspondence, reports, spreadsheets and other documents, ensuring accuracy and clear presentation.
An understanding of Data Protection and confidentiality along with knowledge of the CESR process is essential. Experience of event management and of servicing committees, including preparing agendas and taking minutes, would be advantageous.
The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.
At The Royal College of Emergency Medicine, you’re part of an ecosystem of support dedicated to caring for people in crisis. You’ll join a diverse team of high-performing, passionate individuals dedicated to a mission that matters - each with the courage to try new things, take the initiative, and hold themselves accountable. You’ll craft a career with real purpose, supported either by one of our structured career paths or by bespoke training investment that reflects your unique passions and ambitions.
You’ll find an organisation centred on culture and driven by the ethos of respect, integrity, collaboration and innovation that sits at the heart of our college values. Here, we’re continually striving to do things better, together. And you’ll benefit from systems designed to support you to be at your best, with investment in cutting-edge technology, learning, and empowering working practices. Whether we’re engaging directly with our members or developing our crucial support functions, we’re each an equally vital part of RCEM’s success. It’s a breath of fresh air, in service to a socially-critical mission. RCEM. Where a meaningful career is a rewarding career.
At RCEM diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
For further information and to apply, please send your CV and covering letter via the application button. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website.
It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.
Closing date: 6 December 2024.
For further information and to apply, please send your CV and covering letter. Please draw upon your experiences in your life, education, work, or voluntary roles to address to the points outlined in the Person Specification which can be found on our website.
It is essential that a comprehensive cover letter is provided in order to be considered for shortlisting.
About us
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
As Strengths and Assets Coach, you will work alongside people who have experienced homelessness to develop their personal Strengths and Assets. The goal of the work is to create a sustainable housing situation by promoting strong community links, access to training and development, employment, leisure, and volunteering opportunities.
You will use and develop a range of coaching and learning skills and techniques to facilitate person centred progression plans, using a psychologically informed approach that leads to positive change. You will work with members to build their confidence and capacity to access wider community resources and become active citizens. You will also develop and deliver a range of engaging formal and informal learning, that is person centred in employability, volunteering, tenancy skills and personal development.
The role is an exciting opportunity to collaborate with colleagues in the development of Strengths and Assets Services at Crisis Edinburgh Skylight. This will involve working with partners across a range of sectors to develop learning and participation activities.
Skills, knowledge and experience vital to succeeding in this role:
- Experience in community education, tenancy skills development, volunteering, training, tenancy sustainment, or group work.
- Experience of working alongside marginalised groups and individuals using a coaching approach to develop strengths and assets.
- Understands the needs, issues and sensitivities of supporting people facing homelessness and other forms of social exclusion and develop practical solutions to address them.
- Awareness of the barriers to engagement and participation experienced by people facing homelessness and other forms of social exclusion and an understanding of how these might be overcome.
- An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Two-days (pro rata) wellbeing days
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 2nd December 2024 at 23:59
Interviews will take place on Friday 13th December at Crisis Skylight Edinburgh. Interview process will be a competency based interview
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on three of our new GLA-funded contracts – UK Shared Prosperity Fund contracts across East & North London and Central London, and the Early Connect London Pilot – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking an experienced Project Officer used to working with young people and adults including those entering or re-entering the world of work. The successful candidate will be committed to helping people achieve their potential and will have the skills and experience to provide; 1-1 advice and guidance and group work and all aspects of employability support and upskilling. The role will work across two separate but complementary programmes, one of which focuses on the hospitality sector – experience or an understanding of the sector is not a requirement but may be beneficial. The second project is focused on supporting young people into work or Apprenticeships and the successful candidate will provide information, advice and guidance, along with practical skills training to participants along their learner journey.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project officer, working with a dedicated team to deliver high quality, tailored provision. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate training materials.
Familiarity with the delivery of funded provision is beneficial. The ability to collaboratively design and deliver inspiring, engaging and tailored sessions, covering a range of transferable and employability skills provision is essential. The role will be offered on a full-time basis working across London boroughs and travel within London, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders. Safeguarding is central to our work with the public and across our work team and we will require participants to demonstrate their understanding of safeguarding principles.
This is an ideal opportunity for someone who has experience in the education/training sector, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better. Rinova is committed to offering opportunities for career progression and has a commitment to promoting from within, offering all our employees an opportunity to further their career aspirations.
Rinova Ltd are committed to safeguarding and promoting the welfare of our employees, participants and stakeholders and expects all staff and guest visitors to share this commitment.
You will be required to provide two employment references. These will need to be the most recent and within the last six years.
Successful applicants are required to complete a DBS check.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Interviews: Successful candidates will be advised when the interviews will take place but it is currently anticipated these will take place week commencing 9th December 2024.
Job description
IAG, Employability and Apprenticeship Support Delivery
- To be accountable for achieving agreed outcomes, outputs and personal targets – including recruitment, employability training and learner progression targets
- To manage a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training
- Completing appropriate action plans and reviews with participants
- To act as the single point of contact for small caseload of participants
- To complete all paperwork for client in your caseload, ensuring that accurate records are kept
- To identify suitable referral partners i.e. Job centre, training providers from which to recruit job seekers and course participants
- To communicate with stakeholders, clients and team members, keeping them informed of changes in delivery or action plans
- To liaise with learners interested in apprenticeships to support them and assist them into suitable placements
Development of training materials and delivery
- To develop workshop training materials that support delivery of the outcomes
- To ensure that accurate records are kept for all training events and workshops, with appropriate attendance sheets signed and stored
- To use available networks to recruit course participants from appropriate organisations
- To use available networks to support participants into appropriate progression destinations
- To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations
Project administration, partnership building and funding
- To work directly with the Senior Leadership Team to support in the delivery of Rinovas funded projects, compiling reports and attending meetings as required
- Ensuring that all paperwork is completed to the required standard and submitted to compliance team in a timely manner
- To monitor project progress towards targets – to work with project managers to identify problems and ensure they are appropriately resolved
- To ensure that the right channels are used for storing confidential client and project paperwork i.e. Sharepoint and Teamwork
- To research and develop suitable referral routes and explore new partnership opportunities for current and future projects
- To play an active role in the identification of suitable funding streams and development of funding applications to support continuing and future projects
Person Specification
Skills, Knowledge and Experience Required
Please address all points in your supporting statement and provide examples.
Experience:
- Working with adults returning to work or those in employment needing to upskill.
- Working with NEET young people or those currently in full-time education.
- Developing networks to support organisational goals.
- Creating engaging and motivating training materials.
- Writing detailed and accurate reports.
- Working to tight deadlines and achieving targets.
- Managing a diverse workload, working to strict deadlines, pre-empt upcoming issues and solve problems
Technical Skills:
- IT skills and the ability to produce professional presentations and training materials.
- Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint).
Communication and Organisational Skills:
- High standard of organisational, written, and oral communication skills.
- Good understanding of social and educational issues related to a multi-cultural cohort and how this relates to job seekers.
Qualifications
Advantageous:
- Understanding of the Hospitality and Tourism industry
- Understanding of Project Management principles
Advantageous but not Essential:
- Qualification in Advice and Guidance (minimum Level 3/4) or willingness to undertake training as required.
- A Learning and Education training qualification (minimum Level 3, previously PTLLS).
- Experience or knowledge of Apprenticeships
Additional Requirements:
- Willingness to work outside normal working hours on occasions.
- Ability to travel within London Boroughs to deliver at satellite locations.
- Existing networks which can be utilised to enable you to meet targets in relation to recruitments and progression routes.
- You will be required to provide two employment references. These will need to be the most recent and within the last six years.
- Successful applicants will be required to complete a DBS check.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
The main purpose of this role is to deliver clear, accurate and valuable guidance to community organisations on renewable energy technologies, business models and project development processes at various scales. This support may range from advising on sustainable options for community buildings to assisting in the development of larger renewable energy projects, such as wind turbines and solar farms.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £34,788 - £38,229 per year
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Deliver engaging training to local and community stakeholders on renewable energy, heat and (potentially) storage technologies.
- Develop and strengthen creative tools, accessible guidance and other materials for community organisations that increase their ability to scope, develop and deliver projects.
- Work with community actors to develop and deliver pro-active local engagement processes that build informed consent and support for renewables within their wider community.
- Support community organisations to plan and deliver sites for development, assisting them to undertake basic options, appraisals, and commission specialist feasibility and other necessary studies.
- Provide input and guidance to help identify and secure funding and finance for project development and implementation.
- Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers, including connecting networks, organisations and individuals to progress ideas.
- Support CSE’s fundraising activities and the development of new models and approaches for the provision of renewable energy, heat projects, and services at the local and community scale.
- Champion to key stakeholders (such as local authorities and funders) the roles which local and community organisations can play in catalysing and enabling renewable energy and local energy projects.
- Foster collaboration and deepening relationships with partners and other organisations who are active and interested in supporting similar areas of work. This might include local authorities, community organisations, community energy organisations, third sector organisations, developers, funders, investors and key supply chain actors.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Have experience and knowledge of developing and/or delivering heat, renewable energy, or storage projects, including larger standalone renewables projects.
- The ability to research and rapidly synthesise and share key understanding around different renewable technologies.
- Have excellent written and verbal communication skills, with the ability to apply these appropriately to a wide range of people and to relay and translate technical information for non-technical audiences.
- Have a broad understanding of the UK energy system, and the transformations required to tackle the climate emergency.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
Applications should be sent by email or by post to:Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.
The closing date for applications is 12.00 midnight on Sunday 1 December 2024. If you have not heard from CSE by midday Tuesday 10 December, please assume that your application has been unsuccessful.
Interviews will take place in-person at our offices in Bristol on Thursday 12 December and Friday 13 December 2024.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Assistant Finance Manager
Reporting to: Finance Manager
Hours: 21 hours per week worked over 3-4 days
Salary range: £19,796 (£33,000 full time equivalent) - £20,997 (£35,000 full time equivalent)
Principal Location: Hybrid working. In-person at least once per week at the centre, London Kings Cross, and remotely.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.
Gestalt Centre Values in Practice
Diversity, equality, inclusion, and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.
Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.
Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.
Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.
ABOUT THE JOB
Job Purpose
We are looking for a passionate and driven individual to join our tight knit team and make a real impact. A key member of the finance team, working closely with and supporting the Finance Manager, in a welcoming and supportive environment with opportunities to learn and grow on the job.
The role offers the chance to work across several finance functions, including management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.
Key Responsibilities
Day-to-day finance processes
- Assume responsibility for managing the finance inbox; answering queries from colleagues; students, commercial customers, and suppliers.
- Ensure supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist the operations and administration teams as and when required, including with the preparation of internal reports.
- Other ad hoc support to the finance team as may be required including administrative duties.
Accounts Receivable
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system on a weekly basis.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
Accounts Payable process
- Work with the bookkeeper to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Whilst the bookkeeper is responsible for making all payments, the Assistant Finance Manager has a key role in liaising with the bookkeeper and the Finance Manager, to jointly ensure that all invoices are paid on time.
- Providing cover and setting up payments when the Finance Manager is not available.
- Determine most efficient payment platform to process international payments and ensure these are recorded in the finance system at the correct conversion rate.
- Work closely with the bookkeeper to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure and that all supporting documentation for all transactions are uploaded.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Assist with the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
Budgeting, management accounting and forecasting
- Assist the Finance Manager and CEO with the preparation of the annual budget, quarterly management accounts and forecast.
Year End Audit
- Assist the Finance Manager with answering queries form auditors and completing balance sheet reconciliations.
Systems and Processes
At the Gestalt Centre we’re in the process of updating and embedding new systems and processes and this role will assist that work. For example, we have recently implemented new educational management and room booking systems and this role will be involved in supporting the integration of the finance and education management software.
Please note that this is not an exhaustive list of responsibilities.
PERSON SPECIFICATION
Education / Qualifications
Essential:
- 5 GCSE at Grade C or above including English and Maths.
- Post-GCSE qualification such as A-Level or T-level or Degree educated.
- AAT qualified, or part qualified CIMA/ACCA accountancy qualification.
Experience and Knowledge
Essential:
- Sound understanding of double entry book-keeping including month end adjustments.
- IT Literate with strong Excel skills.
- Familiar with using Teams.
- Experience of working in a similar role.
- Experience of using databases.
Desirable:
- Experience using QuickBooks or any other cloud-based accounting system.
- Charity or third sector experience
- Knowledge of charity accounting and the Charity SORP.
Qualities and Skills
Essential:
- Excellent organisation and planning skills and experience, including balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
- Excellent numeracy skills, attention to detail and strong written, verbal and presentation skills
- Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
- Pro-active communication style, including keeping team-members informed and updated, as necessary.
- Flexibility and proactive problem-solving, always working with kindness and respect.
- Ability to work under pressure and to tight deadlines.
- Able to plan and organise own work effectively and to work well in a dynamic busy setting.
- Excellent interpersonal skills and able to work collaboratively with colleagues across teams and with external contacts and also independently on own initiative.
- Be willing to participate in and support the development of new processes and procedures.
- Fast learner whilst not afraid to ask for help.
- Commitment to Equal Opportunities and Equality, Diversity, and Inclusion.
- Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
To apply please forward to Archie Rotap your CV and cover letter of no more than 2 pages, outlining how you meet the job requirements and person specification and the value you’ll bring to it.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Salary: £36,500 FTE (£21,900 pro rata)
Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.
Closing Date: 1 December 2024
Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)
Contract Type: Fixed Term (12 months)
Reports to: Director of Operations
The Organisation
The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.
Our values underpin all areas of our work and guide us in all we do:
- Passionate: taking pride in what we do and driven by success.
- Professional: championing and achieving high standards governed by professional integrity.
- Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair, treating everyone with consideration and respect.
The Benefits
- Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
- Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
- Enhanced sick pay from day one
- Great work/life balance through flexible and remote-first working
- Support for your health and well-being with an Employee Assistance Programme
- Two days of paid leave annually to volunteer for a registered charity
About the role
The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.
Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.
The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.
Job Purpose
- Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
- You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
- You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
- You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
- In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.
Key Accountabilities
- Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
- Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
- Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
- Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
- Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
- Coordinate the assessment and examination processes for all CIOF qualifications.
- Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
- Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
- In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
- Provide day-to-day support and advice to students and the faculty.
- Provide consistent and effective communications regarding professional development products to key stakeholders.
- Development, management, and monitoring of the Professional Development budget.
- Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
- Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
- Liaising with third-party technology suppliers to troubleshoot issues where necessary.
- Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
- Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
- Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
- Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
- Any other tasks as requested by the Director of Operations
Person Specification
Experience & Skills
- Experience in developing and managing qualifications in an education establishment.
- Experience in working with subject matter experts to maintain and develop learning content.
- Experience in faculty/speaker acquisition and dealing with senior-level people.
- Experience in topic development, research, and copywriting.
- Experience in designing competency frameworks and aligning them with professional development activities.
- Experience working in a customer-facing environment.
- Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
- Experience in using communication systems (email, phone etc.).
- Experience in managing budgets and tracking income and expenditure.
- Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
- Experience in using Learning Management Systems.
- A confident self-starter with strong organisational and planning skills.
- Strong communication and people skills.
- Effective written skills.
Attributes
- Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
- Eye for detail and accuracy.
- Ability to prioritise workload, meet deadlines, and work on own initiative.
- Able to work under pressure with the ability to find solutions.
- Diplomatic, energetic and unflappable.
- Excellent customer service skills on the phone, in person, and writing.
- An understanding of and commitment to the values of the voluntary sector.
- Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.
Reflecting Our Values
Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.
Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.
Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
Proud and ambitious of you, your work, and the difference you make.
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
Executive Director of Friends of the Earth (England, Wales & Northern Ireland)
Salary: £97,905 per annum
Contract: Permanent
Hours: Full time (30 hours over 4 days)
Location: London-based or commutable to London (minimum weekly), with some other UK travel as required.
Plus benefits.
Can you lead Friends of the Earth in our mission to achieve climate justice?
We are seeking to appoint an Executive Director to lead Friends of the Earth (England, Wales & Northern Ireland) at a crucial domestic and international moment for climate, environmental and social justice.
You will motivate, inspire and build the capacity of a growing and diverse network of people coming together to transform our environment into one which is flourishing, sustainable, and socially just.
You will do this as a passionate and effective advocate for an environment that’s getting better, a safer climate, abundant nature, healthy air, water and food. We work from the grassroots to the global in communities throughout England, Wales and Northern Ireland to playing our part in the international network of our sister organisations around the world.
We are looking for someone with established credibility and standing within the environmental and/or social justice sectors, someone able to inspire our activists, staff and allies, and to attract funding and resources to enable our vital work; someone with outstanding strategic vision and organisational leadership as well as a collaborative approach to build and deliver transformative work internally and externally.
With exceptional communication and relationship skills and an empathetic approach, you will inspire and lead our engagement across the political landscape and engage with a widening range of communities. Fostering equity, diversity and inclusion, including our commitment to becoming an anti-racist organization, you will be key to our work in pursuit of a just and sustainable world for all.
CLOSING DATE: THURSDAY 2nd JANUARY 2025 (AT 23.59)
For more information please read the information pack.
HOW TO APPLY AND KEY DATES
Please apply by sending a curriculum vitae, supporting statement and Equality & Diversity form to the recruitment team, see how to apply.
Your supporting statement should be no more than 2 pages of A4 and address the key requirements of the person specification with relevant examples of your experience and outline why you are interested in the post. Please state if you wish to be considered under Disability Confident.
To ease administration, please combine into a single Word document. Please do not use PDF format.
We are undertaking direct recruitment via this process. Additionally, Oxford HR are assisting us via an executive search process. If you are engaged with that, please continue to route your application via them. All applications will be reviewed jointly.
Key dates:
Closing date: Thursday 2nd January 2025 (at 23:59)
First stage
1st Interviews: Wednesday 15th/ Thursday 16th January 2025 (online via Teams meeting)
Second stage
Meetings with key stakeholders: Wednesday 22nd/ Thursday 23rd January 2025 (online via Teams meetings) This will include meetings with representatives of our Boards, management, staff, Nations and the recognised union (Unite).
2nd Interviews: Wednesday 29th/ Thursday 30th January 2025 (in person at our London office)
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.
The client requests no contact from agencies or media sales.