Learning disability services manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Hiring! — Operations Manager (Part-Time, Fixed-Term)
Location: London-based office with hybrid/remote options
14 hours/week | 6-month contract | £38,220 FTE
Start Date: ASAP
Application Deadline: 14th May 2025
Looking for your next purposeful challenge?
This is an exciting opportunity to work for Real - an organisation led by and for Disabled people, rooted in the social model of disability. We challenge barriers and champion equity and inclusion.
Joining Real means being part of a passionate, values-driven team that’s committed to equality, accessibility, and real change.
We’re a small but mighty team, and right now we need a hands-on, heart-led Operations Manager to steer two game-changing projects at a pivotal time in our journey.
✨ Your Mission:
1. Embed Salesforce CRM across our team and help us use it to its full potential
2. Finalise and launch our brand-new accessible website, ensuring it reflects our values and meets accessibility standards
What We’re Looking For:
· Solid experience managing operations or projects (digital/CRM/tech especially)
· Confidence using and customising CRM systems (Salesforce = a bonus!)
· Knowledge of accessible web design and inclusive digital content
· Skilled communicator who can lead, train, and collaborate across a team
· Organised and proactive — able to juggle timelines, details, and people
· Deep commitment to accessibility, inclusion, and equity
Why Join Real?
We don’t just talk about values - we live them. As a user-led charity, the lived experience of Disabled people drives everything we do. You’ll be part of a supportive, values-driven culture where your voice matters and your work creates real impact.
This is a rare chance to own two meaningful projects, build your portfolio, and leave a lasting legacy.
Ready to apply?
We’d love to hear from you.
Want an informal chat first? Contact us!
To apply, complete and submit the attached application form by 14th May 2025.
Need the form in a different format or require reasonable adjustments? Just ask - we are here to support you.
The client requests no contact from agencies or media sales.
Advocate
Brighton and Hove Speak Out is an innovative advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives by providing a range of advocacy services and community projects.
About the role
We are seeking to recruit an advocate for adults with learning disabilities, who will:
- Deliver 1-1 advocacy casework on a broad range of issues that enables people with learning disabilities to express their views and wishes, understand their rights and options, communicate with professionals and address issues they face.
- Coordinate Speak Out’s Drop-in advocacy service, providing time limited 1-1 advocacy within drop-in sessions.
- Develop peer advocacy at drop-in sessions.
About you
The successful candidate will need excellent communication and organisational skills. They will be able to manage a complex workload and work independently within a framework of supervision. Experience of advocacy or work with vulnerable clients is essential. Experience of working with people with learning disabilities and knowledge of learning disability services is an advantage. A full induction and training will be provided as well as ongoing peer mentoring and support. It would be desirable for the successful candidate to hold the national qualification in independent advocacy, however this can be undertaken once in post.
If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.
For more information about Speak Out and the services we offer please visit our website.
Professional Development
You will have plenty of opportunities to develop in your role, through ongoing training, support and supervision.
Benefits:
· Supportive working environment fostering a good work/life balance.
· Holiday entitlement of 30 days, plus bank holidays
· Flexible hybrid working
· 3% employer pension contribution
· Employee Assistance Programme (wellbeing support package)
· Committed to training and learning opportunities for continuous development
· A strong sense of purpose knowing your work makes a real impact
Equality and Diversity
Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role.
The client requests no contact from agencies or media sales.
About the Role
We are looking for an Administrator to join our growing Admin Team.
You will provide effective and efficient administrative support for the organisation. You will ensure a smooth running and high-quality service is provided to all services and departments.
This is a fantastic opportunity to grow your administration experience!
Headway East London is an expanding organisation leading in support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
- Act as the main point of contact for visitors to Headway East London.
- Manage external communications through post, telephone, and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
- Undertake regular checks of the office space so it stays organised.
- Manage the organisational online calendars and the relevant databases and spreadsheets ensuring these are all up to date.
- Support managers to keep staff rotas up to date, ensuring efficient and effective use of staff time.
- Manage day service transport bookings daily and keep day service staff informed.
- Process referral forms for all services ensuring that they are fully complete.
- Work closely with Service leads to manage service waiting list and liaise with referees where necessary.
- Work with service leads to provide administrative assistance to support the smooth running of services.
- Work closely with the Admin and Premises Manager to ensure data collection systems and the Charity Log database function efficiently, are accurate, and are up to date.
- Support the finance function with administrative tasks as necessary.
Key Relationships - Internal and External
Internal: Admin & Premises Team, Managers across departments, Members
External: Transport Provider
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.
In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.
As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
The client requests no contact from agencies or media sales.
The role of the Young Carers Programme Manager is to lead on the delivery of our employability and aspirations programming for young adult carers, to support positive transitions from education into employment. The role works in partnership with our network of local carer organisation, employers and wider sector stakeholders, to deliver an engaging and diverse programme of opportunities for young adult careers to meet with employers, experience work environments, and broaden opportunities to access careers of choice.
Our ideal candidate:
- We are looking for someone with strong organisational skills and the ability to manage competing priorities, regardless of the industry you've worked in.
- Skills such as project coordination, gained through professional roles, volunteering, or other responsibilities, will be highly valued.
- Excellent presentation skills and ability to speak engagingly in public to a range of audiences will be key.
- Knowledge and understanding of young carers issues would be beneficial, whether gained in a personal or professional capacity, such as policy and legislation affecting young carers, children, and young people generally.
- Familiarity of monitoring and evaluation processes.
- Competency in digital tools and social media which can be used to engage, promote activities and events for young people.
- Experience of delivering employability and/or skills development programmes would be beneficial.
- Demonstrated experience working with volunteers and coordinating volunteering programmes.
If this sounds like you, download the recruitment pack below to find out more about the role.
The client requests no contact from agencies or media sales.
Purpose of the job
UK Youth are seeking an exceptional Grants Manager to lead our grant-making processes, ensuring effective distribution of funds to youth-focused organisations. You will play a key role in managing relationships with grantees, supporting capacity-building initiatives, and ensuring funding is used effectively to drive positive outcomes for young people.
Reporting to the Head of Network Development, as part of a wider team leading our network development initiatives, you’ll be responsible for be line managing a Grants Officer and providing much needed and valued support for a sector that delivers life changing impact for young people in a difficult, underinvested landscape. You’ll have opportunity to lead a function that’s committed to working with young people and using equitable, innovative principles and approaches to funding (such as unrestricted, multi-year funds). You’ll also work collaboratively across the organisation and externally to amplify impact for young people across the UK.
Key responsibilities
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Manage the full grant-making cycle, from application and assessment to award, monitoring, and evaluation.
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Develop and implement grant-making approaches that align with the charity’s objectives, and funding principles, strategies and priorities e.g. building on our youth participation practices.
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Build and maintain strong relationships with grantees, funders, and sector stakeholders, working collaboratively and cross functionally with internal colleagues with work related to grants.
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Work closely with youth organisations to understand their needs and provide tailored funding and capacity-building support.
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Work with Impact colleagues to monitor and evaluate grants, ensuring compliance with funding agreements and identifying opportunities for impact and learning.
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Ensure a transparent and equitable grant-making process, embedding best practices in equity, diversity, and inclusion.
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Work with Impact and External Relations colleagues to support and prepare reports and impact assessments for internal and external stakeholders, including trustees and funders.
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Support the maintenance and development of partnerships and new funding opportunities to enhance the charity’s grant-making capacity, including the IVAR community .
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Stay informed about trends in youth work and funding, sharing insights to shape the charity’s approach.
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Ensure the CRM and grant management systems support data-driven decision-making and reporting, providing training and support to colleagues as needed.
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Support the development, and continuous improvement of the charity’s CRM and grant management systems to ensure efficient and effective grant processing.
Experience we're after
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Previous line management experience and a proven track record of successfully leading a grants function in a previous role.
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Experience in grant-making, funding management, or a related role within the charity sector.
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Strong understanding of youth sector challenges and the role of funding in strengthening organisations.
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Excellent project management and organisational skills, with the ability to manage multiple grants simultaneously.
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Analytical skills to assess funding applications and evaluate impact.
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Strong relationship management and communication skills, both verbal and written, with experience working with charities and funders.
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Financially numerate with the ability to set and manage budgets.
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Knowledge of funding compliance, financial reporting, GDPR and charity governance
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Proactive, collaborative and solution focused.
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Commitment to equity, diversity, and inclusion in grant-making practices.
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 12th May at 11:59PM (midnight)
Provisional Interview Date: Friday 23rd May
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

The client requests no contact from agencies or media sales.
Job Title: Senior Marketing and Communications Officer
Location: Hybrid remote with minimum 2 days per week in office, Pembury
Salary: £27,000 - £29,000 (depending on experience)
Contract: Permanent
Hours: 37 hours per week
Closing date for applications: Friday 23rd May 2025
Are you a skilled marketing professional ready to make a meaningful impact?
Aspens is seeking a creative, driven Senior Marketing and Communications Officer to help promote our services, fundraising and activities that transform the lives of autistic people, those with a learning disability and their families.
You’ll develop and deliver engaging campaigns, manage communications channels, and create content that aligns with our brand voice. Collaborating with teams across Aspens, you’ll drive audience engagement and support income-generation activities.
This is the job for you if you have excellent communication skills and know how to bring a story to life. You’ll be confident using digital channels to engage with a range of audiences, as well as traditional methods.
Join us at Aspens and help make a difference. Apply today to become part of our inspiring mission!
About Aspens
Aspens is a charity that provides high-quality person-centred care and support to individuals on the autism spectrum and with learning disabilities, and their families. We provide an integrated network of services and support across the South-East to empower individuals to lead their lives as independently as possible.
We support children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes, supported living, community outreach, day services, children and young people’s groups and support, specialist support, and online support for families and carers across the South-East.
Aspens has three charity shops in Bexhill, Crowborough and Paddock Wood and online stores on eBay, Etsy and Vinted. We also have The Bluebell Café and animal farm and a pre-loved donations centre in Pembury.
Purpose of Role
This role will work with direction from the Marketing and Communications Manager to deliver marketing campaigns to raise awareness of and promote Aspens’ services, income-generation activities including fundraising, retail and hospitality, and recruitment; engage with our internal and external stakeholders; and reach new audiences. A key part of the role will be internal ‘customer’ support, collaborating with departments across the charity to meet shared goals in line with Aspens’ strategic objectives.
Key Responsibilities
Campaign delivery
· Collaborate with the operations, fundraising, retail and recruitment teams to create and deliver comprehensive marketing campaigns to promote Aspens’ services, shops/e-commerce, hospitality, events and recruitment and meet shared goals in line with the charity’s strategic objectives.
· Create and deliver internal comms campaigns to drive engagement and increase retention of staff.
· Monitor and evaluate campaign performance by reporting on agreed objectives and KPIs.
Content Creation
· Develop relevant and engaging content to be utilised across channels, including, but not limited to website, social media, internal channels and email, in our shops, Bluebell Café and the community to reach new and existing stakeholders.
· Graphic design - production of assets for marketing purposes.
· Developing marketing and comms bank of photos and video; photography and videography at events.
· Working with external companies to produce marketing collateral (signage, banners, artwork, leaflets, branded items etc.) and managing stock levels of marketing materials.
· Review all materials to ensure alignment with Aspens’ brand guidelines and tone of voice.
Channel Management
• Under direction from Marketing and Communications Manager manage internal and external channels.
• External channels including, but not limited to: Aspens’ website and linked bookings sites; charity social media channels (Facebook, Instagram, LinkedIn and TikTok); supporter communications (Mailchimp).
• Internal channels including, but not limited to: Staff intranet and staff newsletter (Mailchimp)
Brand Awareness
Under direction from Marketing and Communications Manager promote Aspens and the impact of our work to relevant stakeholders and audiences. This includes digital and traditional advertising, management of Awards nominations, PR and media.
Audience Insight
· Utilise audience data to develop understanding of audiences.
· Carry out research to monitor and keep up to date with marketing and charity trends and best practice to support audience engagement.
· Share insights with Marketing and Communications Manager.
Events
• Collaborate with the Business and Income Generation Team to support the planning and promotion of events and represent Aspens at events, some of which may require evening or weekend attendance.
Team Working
• Work closely with Marketing and Communications Manager and Business and Income Generation Team and build strong relationships with teams across the organisation.
Other
· Occasional travel to other offices, services and shops across Aspens’ region.
· Administration tasks as required.
Person Specification
· Demonstrate close alignment to Aspens’ values
· Excellent written and oral communication
· Commercial awareness – understanding of business operations and the ability to think strategically about how decisions impact performance and profitability
· Goal-oriented mindset
· Excellent relationship building and people skills
· Creative, with lots of ideas for engaging content
· Numerate and data-driven
· Ability to prioritise workload effectively
· Self-motivated, with the ability to work independently and within a team
· Proactive approach, ability to come up with creative solutions
· Excellent attention to detail
· IT skills including Microsoft Teams, Word, Powerpoint, Canva, Mailchimp, Xcel, Google Analytics, Google Ads
· Graphic design skills
· Photography and videography skills
· Ability to edit websites/intranet
· A degree of flexibility to work occasional evenings and weekends if required
Experience
• At least two years' experience as a Marketing/Communications Officer/Executive, ideally within the charity sector
• Experience in planning and delivering integrated marketing campaigns
• Experience of managing a range of marketing channels including social media, websites and internal platforms
• Experience of engaging different stakeholders.
• Proven track record of achievement in meeting or exceeding targets, with clear examples of delivering results against set objectives
Essential Training and Qualifications
A Levels or equivalent
GCSE English at grade C (or above).
Desirable Training and Qualifications
A degree level qualification in Marketing/ Communications or a related field
What you can expect from us:
- Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
- Paid DBS (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
- Flexible work arrangements with opportunities to take on additional bank shifts too
- 30 Days Annual Leave (including Bank Holidays) / Pro rata dependent on hours. Annual leave entitlement increases with length of service
- Nest Pension and Death in Service Benefit
- Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
- Aspens High Street Stores -20% discount on all items for Aspens’ staff
- Bluebell café- Discounted staff menu available
- Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
- Recognition schemes, including ‘Employee of the Month’
How to Apply:
Simply click ‘Apply now’ and one of our team will be in touch to discuss the role.
Any offer is subject to an enhanced Disclosure and Barring check, which we will complete on your behalf if you don't already have one, and satisfactory employment references. We will consider job share and part time arrangements for all posts in line with the needs of the Charity.
Equal Opportunity Statement
At Aspens Charities, we are committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, including those with disabilities and those who are likely to be underrepresented in Aspens’ workforce, such as sex/gender, minority ethnic group, religion, belief, sexual orientation, age, as well as abilities. We believe that a diverse team leads to better outcomes and a more enjoyable work environment where everyone feels valued, heard, and has an equal opportunity to thrive.
As a Disability Confident employer, Aspens Charities is dedicated to supporting and promoting the recruitment, retention, and career development of people with disabilities. We recognise the value and contributions that individuals with disabilities bring to our organisation.
Accessibility and Accommodations
We are committed to providing an accessible recruitment process for all applicants. If you require any accommodations during the application or interview process, please let us know.
The client requests no contact from agencies or media sales.
Job Title: Service Manager
Location: Derby
Salary: £39,444 per annum
Contract type: Full time, Permanent
Hours: 37.5 hours per week with a requirement to particiapte in the out of hours on-call on a rota basis
We are recruiting for a Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.
The post holder will provide line management and high-quality support to the direct reports in line with Refuge’s policies and procedures. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors. You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.
As part of this role, you will be required to participate in an out-of-hours on call rota. Please note that this is an on-site role.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 12 May 2025
Interview Date: 19 and 20 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Introduction
- Location: Fairlight, East Sussex
- Annual Salary: £38,227
- Hours per week: Full time (37.5 hours)
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
- Required: Full UK driving licence and access to a car/vehicle.
- Sponsorship is not available for this position
Affinity Trust helps people live meaningful lives on their own terms.
As a Registered Support Manager, you will play a key role in supporting adults with learning disabilities at our registered care home in Fairlight, East Sussex, to live life the way they choose.
How will I make a difference?
- You will empower your teams to support people to live their lives their way with creativity, patience and empathy
- You will be a role model to your team, building a culture of belonging.
- You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.
What do I need?
- Previous experience managing support for people with learning disabilities and complex needs as a registered manager
- You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements, and be willing to undertake CQC registration as required.
- You will be able to plan, monitor and evaluate continuous improvement initiatives
- You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
- You will be willing and able to participate in the on-call support rota
- You will be a driver with access to you own vehicle.
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
If you want to empower people to live the life they choose … Apply today.
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
The client requests no contact from agencies or media sales.
Job Title: Deputy Service Manager
Location: Lambeth, London
Salary: £37,635 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.
In this role you will provide line management and support to staff who work with and help women and their children who experienced domestic abuse and are staying living in our refuges. Our Lambeth refuges are culturally specific services for women and children of African and Caribbean heritage. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of casework.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Closing Date: 09:00am 6 May 2025
Interview Date: 14 and 15 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Introduction
- Location: Oxfordshire
- Annual Salary: £47,710.05
- Hours per week: Full time (37.5 hours)
- Required: Full UK driving licence and access to a car/vehicle.
- Sponsorship is not available for this position
Help lead the kind of support that helps people live life their way.
At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen.
How will I be effective?
You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.
You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life.
You will encourage teams to be creative, courageous, and practical in helping people live life their way.
What will I do as an Operations Manager?
You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
You will help people have real choice and say in their lives.
You will maintain and manage an effective budget.
You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
You will be the Registered Manager for your locations and be part of the on-call rota
This post reports into the Divisional Director.
What do I need?
You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
You will have a clear understanding of the expectations set by our regulators, the CQC.
You will need previous experience in managing and maintaining a budget.
A proven history in driving and maintaining KPIs, compliance, and quality.
A confident use of tools like Word, Excel, and other everyday IT systems.
You will need to work flexibly, as required and be prepared to frequently travel across the area
What do I get in return?
We have a range of benefits that you can mix and match to suit you, such as:
- Buy and sell annual leave – transfer windows open twice a year.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians, and access to many more health benefits.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
If you want to lead a team that helps people live life the way they choose, with purpose and pride, apply today.
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
We reserve the right to close this advert early if sufficient applications are received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Oxfordshire
- Annual Salary: £38,755
- Hours per week: Full time (37.5 hours)
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
- Required: Full UK driving licence and access to a car/vehicle.
- Sponsorship is not available for this position
Supporting people to live great lives.
Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities across locations in Oxfordshire, helping them to live life the way they choose.
How will I make a difference?
- You will empower your teams to support people to live their lives their way with creativity, patience and empathy
- You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
- You will be a role model to your team, building a culture of belonging.
- You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.
What do I need to demonstrate in my application?
- Previous experience managing support for people with learning disabilities and complex needs.
- You will be able to plan, monitor and evaluate continuous improvement initiatives
- You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements.
- You will be able to undertake CQC registration if required.
- You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
- You will be willing and able to participate in the on-call support rota
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
If you want to empower people to live the life they choose … Apply today.
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
The client requests no contact from agencies or media sales.
- Training Facilitator & Content Creator
- 14 hours per week at £16.00 an hour (Actual annual salary £17,472 - FTE £29,120).
- Hours may be worked flexibly over 5 days.
We are recruiting for a Training Facilitator & Content Creator to join our dedicated team at the PDA Society. This pivotal role blends the art of delivering impactful, engaging training with the creativity of developing meaningful content for our growing learning platform. You’ll be responsible for facilitating interactive sessions (both virtual and in-person) tailored to diverse audiences, and creating high-quality materials including e-learning modules, webinars, podcasts, and presentations. At its core, this role is about nurturing conversations that lead to real change – supporting PDAers, families, professionals, and researchers alike.
We’re looking for someone who is an enthusiastic, inclusive facilitator with a solid understanding of the PDA profile of autism and a passion for creating accessible, impactful learning experiences. You’ll be confident using digital tools, a skilled communicator, and comfortable working both independently and collaboratively across teams. The ability to adapt your style to suit the audience is essential, as is a willingness to travel to deliver in-person training across the UK. If you’re proactive, compassionate, and eager to make a genuine difference, we’d love to hear from you.
To apply please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're Hiring: Senior Specialist ISVA (Independent Sexual Violence Advocate)
Location: London / Hybrid
Full-time (35 hours/week) | Fixed term until March 2026
Salary: £30,615 per annum
Closing Date: 14/04/2025
Are you passionate about supporting adults with learning disabilities and autistic people affected by sexual violence?
Respond is looking for a compassionate and experienced Senior Specialist ISVA to support and lead our ISVA team, working with adults with complex needs. You’ll hold a caseload, offer trauma-informed advocacy, and help shape our ISVA services alongside the ISVA Manager.
This is a key role for someone ready to take the next step in service development, frontline support, and sector collaboration.
About You:
ISVA-trained with frontline experience
Skilled in advocacy for adults with learning disabilities and autistic people
Confident in partnership working and team supervision
Committed to trauma-informed, rights-based practice
Why Join Us?
Be part of a specialist, trauma-informed team making a real difference.
Receive ongoing training and professional development.
Work in a supportive and collaborative environment.
Hybrid/flexible working options available.
How to Apply
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by 14th May 2025.
Got questions? Get in touch at via Charity Job.
Join us in creating a safer, more inclusive world for survivors of domestic abuse.
Apply now to be part of a passionate team making real change.
The client requests no contact from agencies or media sales.