Learning Disability Jobs

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

Job description

• Gross Annual Salary: £45,000 full-time pro rata (post offered at 0.6 FTE i.e. £27,000 with the potential to rise to 1 FTE). In addition, IEEP UK matches pension contributions up to 6% of gross salary.
• Hours: 0.6 FTE (21 hours / 3 days per week), with potential to expand.
• Location: Remote working - IEEP UK currently has no permanent office space. Therefore, in line with the whole IEEP UK team, the post will be home-based, with regular travel to London, other parts of the UK, Brussels and other parts of Europe as required.
• Position type: Permanent contract
• Annual Leave: 18.5 days Annual Leave based on 0.6FTE (comprises of 14 days Basic Annual Leave + FTE proportion of public holidays) rising annually to a top limit of 23 days
• Closing date: 10am, Monday 9 December 2024
• Equal opportunities: IEEP UK is committed to being a welcoming and inclusive employer, including recruiting for diversity.
• Right to Work: Entitlement to work in the UK. IEEP UK is not able to assist with applications for work permits and cannot employ people living or working outside of the UK.
• Other benefits: You are also entitled to an additional £1,000 benefit (subject to tax) that can be used for private health and/or gym subscription.

About IEEP UK

The Institute for European Environmental Policy UK[1] (IEEP UK) is a UK registered charity and a not-for-profit sustainability think tank, with over 40 years of experience, based in the UK. As part of the broader IEEP family across Europe, we are dedicated to working with government, civil society, academia and a range of other stakeholders, including European, United Nations and other international bodies, civil society, academia, scientific institutes and business and industry to produce evidence-based research for impact-driven environmental policy solutions. Our work covers both short-term and long-term strategic environmental issues in the UK and its constituent nations as well as their interaction with policy in Europe and globally. Over the years IEEP has developed new concepts that have made their way into mainstream environmental thinking, underpinning many aspects of this policy area today, including work on the precautionary principle, environmental impact assessments, emissions trading schemes and public money for public goods.

This is an exciting time for IEEP UK. Under the leadership of the chair of trustees, Malini Mehra, IEEP UK has developed a new strategy up to 2027, striving to grow from a currently small staff, becoming more visible and claiming a leading role in providing innovative research and policy relevant intelligence. As part of this, Ben Reynolds joined in the role of Executive Director in October 2023.

Overall role and responsibilities

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

The successful candidate will join a cohesive, impact-oriented and supportive team that is committed to the professional development of all of its staff, and where the opportunities for learning and for making a difference are high. This is a new role, with a high potential to have a big impact on the organisation by establishing new ways of working. 

The responsibilities of this role will include:

1. Financial Management

• Be responsible for and run the organisation’s bookkeeping and financial management processes including invoices, expenses and bank payments.
• Produce and manage the organisational cash flow, project cash flows and management accounts.
• Be responsible for and run payroll monthly.
• Compile and submit VAT returns quarterly.
• Support the Executive Director with managing the charity and project budgets and financial reporting to the board and funders.
• Work with the organisation’s Accountant and trustees to support the production of Annual Accounts and Independent Examination.

2. Administration

• Oversee the day-to-day administration of the charity to promote smooth business operations, including the efficiency of organisational systems.
• Ensure that appropriate insurance cover is maintained, and manage any claims as they arise.
• Support the Executive Director with board meetings and other board matters.
• Support Executive Director and trustees in ensuring Charity Commission and Companies House information is up to date.
• Support the maintenance of our contacts databas

3. HR

• Manage recruitment and induction of new staff and volunteers.
• Create, implement and review all policies and procedures for the organisation, ensuring we are up to date with statutory requirements, and good practice is incorporated where practical.
• Manage HR procedures including contracts and leave for staff.

The role will also include:

• Support in organising events online and in person.
• Assisting in responses to general enquiries to the organisation.
• Potential line management of junior staff and interns as appropriate.
• Contribute actively to the implementation of Institute-wide decisions and strategy.
• Organise weekly team meetings, and occasional in-person team meetings.
• Supporting and promoting diversity and equality of opportunity in the organisation.

Personal Specification

The ideal candidate will be able to demonstrate many of the following skills and attributes:

Essential:

• A relevant professional accountancy qualification (AAT, CIMA, ACA, ACCA) with some experience of working independently or with minimal supervision, preferably in the charity sector.
• At least 3 years’ relevant professional experience in a similar administrative, financial or management role.
• Experience of using accounting software and managing the financial administration of an organisation including paying and issuing invoices, reconciling bank accounts, and running payroll.
• Experience and confidence in producing and managing an organisational cashflow, budgets and management accounts.
• Experience of preparing and submitting VAT returns.
• Experience of creating and reviewing HR policies and procedures.
• Excellent communication skills
• As part of a small team you will also need the ability to turn your hand to a variety of tasks.
• Entitlement to work in the UK (IEEP UK is not able to assist with applications for work permits)

Desirable:

• Background, interest and experience in environmental policy, and the UK’s relationship with the EU and the rest of Europe.
• Experience and aptitude in using MS Teams, Zoom, Miro or other online meeting, webinar and facilitation tools, as a participant and as an organiser.
• Experience of producing project budgets and reporting to funders.
• Skills in digital communications and social networking.
• Experience of charity administration.
• Experience of communicating with a range of stakeholders including trustees.
• A knowledge of equality, diversity and inclusion best practice.
• Availability to commence work promptly following the recruitment process.

We would expect our ideal candidate to be able to work both independently and as part of a team; to be highly organised with strong administrative, time management and planning skills; to have an excellent level of attention to detail; to have a commitment to broadening diversity and increasing access in the workplace.

Application Process

To apply for this position, please email us clearly marking the title of the email: ‘IEEP_UK – Fin&Ops’ [YOUR NAME], with the following:

- a CV (maximum two pages)

- a Covering Letter telling us about your experience and how this relates to the personal specification (maximum two pages)

- a completed Equal Opportunities Monitoring Form (see IEEP UK website for download)

Application deadline: 10AM, Monday 9 December 2024

Interviews: Week beginning 16 December 2024

Our ideal candidate would be able to start in February/March 2025.

IEEP UK is an equal opportunities employer and welcomes offers from candidates of diverse backgrounds and relevant experience, respecting best practices in the recruitment process.

IEEP UK is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form above) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview. 

Our Privacy Statement explains how IEEP handles and uses personal data we collect about our applicants.

For further information on IEEP UK, please visit our website

[1] IEEP UK is our trading name – the organisation is registered as IEEP London

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

We’re striving to build an organization that is a supportive, kind and inspiring place to work. We encourage bold leadership, innovation, creative partnerships and accountability to those we serve.

Awards Management Unit (AMU)

The Pricing Advisor works within IRC’s Long Term Funding Team in the Business Development (BD) team of the Awards Management Unit. The BD Team leads IRC's public business development, working with country programs and technical units globally. The team raises funds to achieve IRC ambitious impact goals. Alongside a wide humanitarian funding portfolio, we prioritize growing ‘Long Term Funding’ through contracts and awards from priority donors, including USAID, FCDO, and other key multilateral and government donors. 

Purpose of the Role

The Pricing Advisor serves as a budgeting expert and will be the pricing lead for many of IRC’s most important and large scale public funding opportunities. 

The role provides essential guidance, technical assistance, quality assurance and hands-on support throughout the business development lifecycle, ensuring a delicate balance between cost recovery, risk mitigation, price competitiveness, and compliance with internal policies and donor regulations.

The Pricing Advisor specializes in working with IRC's ‘Long Term Funding Donors’ including USG, FCDO World Bank, GAVI and AFD. The Pricing Advisor may also be asked to work on opportunities for other donors in IRC’s portfolio, including European Union and other donors when required. 

As a key member of proposal teams, this position collaborates closely with IRC Country Offices, Finance Department, and Technical Units to facilitate the development of cost proposals. 

Responsibilities

Capture & Program Design

• Serve as the ‘Capture Pricing Lead’ to ensure IRC is well prepared to develop an effective budget proposal for important funding opportunities 

• Conduct research and evaluation of cost drivers specific to each country to understand cost proposal development challenges and opportunities to improve pricing strategies within the predefined clients’ needs and regulations.

• Aggregate all available budgetary details at the activity level, encompassing all anticipated interventions and necessary support provisions, into clear rough estimates. 

Pricing Strategy & Budget Development

• Lead Budget Development and/or provide quality assurance or backstopping for budgeting for major proposals.

• Review released solicitations to assess whether cost-related considerations might hinder the development of a competitive, compliant, and viable bid

• Provide pricing expertise to the donor budget proposal process to ensure proposals are of high quality; reflect the needs of the solicitation and include the necessary shared costs.

• Ensure the proposal team understands the financial requirements and donor regulations of the bid, by clearly communicating what is required and providing guidance and support as needed. Identify all key financial and commercial risks and proactively propose a tailored mitigation plan and adjustments as necessary.

• Drive and/or ensure that pricing inputs from IRC Country Offices, technical or other contributors are integrated effectively. Lead all aspects of detailed cost, and technical queries in anticipation of submission timelines.

• Maintain, expand and apply technical knowledge in USG, FCDO, World Bank and European Union by attending educational workshops and trainings, reviewing the latest donors’ regulations and policies and market trends

• Offer guidance and strategies for creating intricate budgets, presenting cost-related aspects efficiently and effectively, developing payment by results structures and fee payment schedules

• Develop comprehensive donor budgets in line with internal and external requirements, ensuring that all cost drivers are adequately considered, drawing input from different collaborators.

• Engage with and provide technical guidance to partners, and integrate all partner pricing inputs into the consolidated budget, budget narrative, and overall cost application

• When required, develop or adapt budget development tools, guidance and materials for existing and new donors and contractual mechanisms

• When required, conduct cost reviews of selected proposals

• Ensure adherence to IRC's standard processes and policies, as well as compliance with solicitation requirements and client policies across a variety of opportunities and donors. 

Strategic Pricing and Capacity Building

• As a donor budgeting expert, the Pricing Advisor will be invited to contribute to wider organizational initiatives to improve pricing approaches and capacity in the organIzation. This may include, the development or review of pricing tools, templates or strategies. 

• Support training and other capacity development initiatives to strengthen organizational donor pricing approaches

• Participate in learning initiatives, including After Action Reviews to ensure IRC continuously improves its pricing approaches.

PERSON SPECIFICATION

• Demonstrable experience developing cost proposals. Demonstrable experience developing cost proposals for grant and contract types including Payment by Results approaches and fee rate structures.

• Demonstrates in depth understanding of USG, FCDO or EU financial rules and regulations; is able to identify donor-specific risks and design cost proposals in a way that mitigates those risks.

• Flexible work attitude: the ability to work in an inclusive team environment, independently and ability to meet unexpected demands.

• Demonstrates ability to collaborate effectively with colleagues in ‘remote’ and complementary teams.

• Excellent inter-personal skills and able to communicate clearly and concisely complex financial information with diverse set of stakeholders.

• Strong organizational and work prioritization skills, and ability to focus and pay attention to details. 

• Able to plan ahead and manage a complex and diverse workload with tight deadlines

• Ability to travel internationally; (up to 20% of time).

• Ability to work autonomously and under remote management.

• Proficient in written and spoken English is required; French, Spanish or Arabic is highly desirable.

Compensation:

Posted pay ranges apply to US and UK-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: 

The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

#LI-6

#LI-REMOTE

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

Job Description

Post: Fundraising Coordinator

Based: The Little Hearts Matter office based in Birmingham

There is an opportunity for some flexible working.

Responsible to: Fundraising Manager

Salary: £22,000 to £24,000 

Hours: 35 hours per week

Annual Leave: 25 days plus Bank holidays per annum

This year, and every year, as many as 600 families in the UK will learn that their child has only half a working heart. These children have one of the most complex of all heart conditions, and there is no cure. Families in this situation need care and support to understand the information, make important treatment decisions, and meet the everyday challenges of living with half a heart.

That is why Little Hearts Matter exists. We wrap a blanket of understanding and care around families at every stage of their half a heart journey. We are always here when they need us.

Without donations, Little Hearts Matter would not be able to offer our services, free of charge, to support individuals and families across the UK. We do not receive any government funding for our work. Our fundraising team is essential to raising these vital funds—over £500,000 annually. Your role as Fundraising Coordinator is crucial in helping us achieve this goal.

In this role, you will support the fundraising team in carrying out administrative tasks that are key to the success of our fundraising efforts. This includes managing our donor database, processing donations, supporting community and corporate fundraising activities, and contributing to campaigns and events. You will work closely with our Fundraising Manager and the rest of the team to ensure the smooth running of day-to-day operations, making it easier for us to continue offering vital support to families.

In Your First Three Months:

• You will gain a deep understanding of Little Hearts Matter’s work and the needs of our supporters.
• You will assist in building relationships with key donors, supporters, and fundraising partners.
• You will help develop the systems and processes necessary to keep the fundraising efforts organised and efficient.

By the End of Your First Year:

• You will have played a key role in supporting and administering fundraising activities, including donor stewardship, community engagement, and corporate partnerships.
• You will have helped ensure that we have an up-to-date, efficient database to track donations, manage relationships, and analyse fundraising results.
• You will have contributed to the growth of our community fundraising, appeals portfolio, and partnerships, providing ongoing support to increase donations.
• You will have worked collaboratively with the team to improve the visibility and impact of Little Hearts Matter, ensuring that we can continue our essential work well into the future.

As a small charity, we rely on every member of our team to support and strengthen our fundraising efforts. Your work will directly contribute to the care and support we provide to families facing incredibly challenging circumstances. With your help, Little Hearts Matter will be able to continue supporting families affected by complex heart conditions and ensure that no family faces this journey alone.

About Little Hearts Matter

Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.

Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children, and their families, through their hopes and aspirations and the gradual realisation that they will never have the same life as their peers. Our aims are to:

Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.

Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.

Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.

Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.

Role Purpose:
This important role is vital to the continued growth of Little Hearts Matter’s fundraising activities and the sustainability of our services.

As Fundraising Coordinator, you will play a key part in supporting the fundraising team to secure and manage donations, ensuring the smooth running of campaigns, appeals, and donor communications. Working closely with the Fundraising Manager and other team members, you will help ensure the charity meets its annual fundraising target of over £400,000, generated through a diverse mix of member fundraising, community campaigns, and appeals.

You will be involved in administrative tasks that support the broader fundraising strategy, including donor stewardship, event coordination, and maintaining accurate records within the donor database. Your efforts will directly contribute to raising vital funds for Little Hearts Matter and helping us continue to provide free, vital services for families affected by complex heart conditions.

Key Responsibilities:

• Carry out the fundraising team’s essential administrative tasks, including maintaining accurate records in the donor database
• Maintain and update the donor database, ensuring records are accurate and up-to-date.
• Process donations and prepare receipts and acknowledgements in a timely and personalised manner.
• Provide administrative support for fundraising events and campaigns, including booking venues and organising materials.
• Support community and corporate fundraising activities ensuring fundraisers receive excellent support.
• Ensure fundraisers and donors are taken on a tailored supporter journey, building loyalty and long-term relationships.
• Assist with the planning and delivery of fundraising appeals by coordinating mailouts, event logistics, and donor communications.
• Contribute fun and engaging fundraising ideas tailored to the charity’s membership, their local community, and LHM’s general supporters, taking into account the limited resources of a small charity.
• Liaise with Office Manager to reconcile donations and monitor budgets.
• Ensure compliance with GDPR, Gift Aid, and fundraising regulations.
• Support the preparation of reports for donors, trustees, and internal meetings.
• Manage fundraising-related enquiries via email and phone, ensuring excellent service.

Person Specification:

Skill/Knowledge                                                                 

· Organisational & Time Management                         

Essential : Excellent organiser and time manager. Strong organisational and time management skills.

Desirable: Adaptable, creative and imaginative.·

· Communication Skills

Essential : Strong written and verbal communication skills

      Attention to Detail

Essential: Excellent attention to detail, particularly when handling data.

· Teamwork

Essential: A proven team player with strong relationship-building skills.Able to work both independently and as part of a small team.

Desirable: Ability to empathise with families who have a baby, child, or young adult with a complex heart condition.

· Fundraising & Creativity

Essential: Creative approach to developing engaging fundraising ideas.

Desirable: Experience in fundraising or charity administration.

· Database & IT Skills

Essential: Competent in using MS Word, Excel, and PowerPoint.

Desirable: Proficiency in using donor databases or CRM systems

· Emotional Intelligence & Understanding

Essential: Ability to understand the needs of the member families and the ethos of the way that LHM supports and represents.

· Role Commitment & Engagement

Essential: Ability to play a full and active part in the overall effectiveness of Little Hearts Matter, acting as an ambassador.

Closing date 17 December 2024

Applications and covering letter to be sent to Lisa Davies, Chief Executive.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 4th December 2024, 9am

Interview Date: w/c Dec 2 onwards; details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

This is an excitign opportunity to lead our Youth Work programme and Day Centre provision at NHYC. This position is a six-month fixed-term contract to cover a staff member going on sabbatical. The contract is planned to run from February-August 2025. We are looking for someone who is able to maintain stable and consistent leadership for the team throughout that period, is a quick learner, and confident overseeing multiple programmes and activities. Given the short length of the contract, we encourage applications from those who may not have been in a more senior leadership position before and would like the opportunity to gain experience.  It would also suit anyone with prior experience who is keen to work in a dynamic environment and is passionate about making a tangible difference in the lives of young people facing homelessness.

• Fixed-term 6 month contract
• Salary £46,800 – £52,000
• Deadline: 9am Monday 2nd December

Receptionist

We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.

Position: Receptionist

Location: Burnt Oak. HA8 0DT

Salary: £13.15 per hour. £15.12 per hour on Saturday evenings

Hours: Various daytime, evening and weekend hours

Contract: Part-time

About the role:

This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication. 

Some of your key responsibilities will include:

• Maintaining the reception area and provide a welcoming environment
• Ensure new members are welcomed and introduced to a member of the youth work team
• Ensure Junior members leave sessions safely in the care of parents
• Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
• Deal with telephone enquiries, take and relay messages, screen, and direct calls
• Enter new members on to the membership database and collect entrance fees
• Ensure that any administration and paperwork is up to date
• Maintain the meeting room calendar
• Keep records up to date related to attendance, trips, events, and meetings
• Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)

About you:

To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.

You will also need to bring with you the following skills and experience:

• Previous experience in managing or supervising a reception desk or entrance point
• Working in a customer-facing environment and dealing with the public
• The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
• The ability to diffuse pressurised situations while remaining calm and in control
• Great communication and interpersonal skills
• The ability to work on own initiative and as part of a team
• Excellent attention to detail, thorough and organised

Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Description Income Generation Manager

Join our team at an exciting time of growth. You will feed into and lead all aspects of the charity’s income generation strategy plan and associated delivery, working with the CEO and wider leadership team. The role holder will increase annual income year on year by developing an income strategy and delivery plan that develops current income channels and create routes to corporate partnerships and donors, as well as continuing to build our brand recognition.

To feed into and lead all aspects of the charity’s income generation strategy plan and associated delivery working with the CEO and wider leadership team. The role holder will increase annual income year on year by developing an income strategy and plan that seeks to improve current income channels and create routes to future partnerships and donors as well as continuing to build our brand recognition. Specifically, to develop innovative strategies and supporting plans that will help increase income from the following streams:

1. Patronage and donations from high profile and philanthropic individuals/groups allied to our aims

2. Online marketing and fundraising campaigns (FB, Instagram, X, web and text)

3. Corporates through selection of Together Dementia Support as their chosen charity, through employee give as you earn and voluntary involvement in our events, services (marketing and media engagement) and fundraising;

4. Legacy and will-based fundraising with our partners

5. Fundraising events that provide a positive experience and income contribution

The role holder requires commercial focus and should be able to demonstrate how they will design, develop and implement appropriate income generation approaches aligned with jointly agreed fundraising goals. The role will involve increasing awareness, interest and commitment to our charity by leveraging our existing communication strategy and delivery plans.

Benefits when working with TDS

Here at Together Dementia Support we are able to provide a competitive salary, plus extra benefits when joining us.

• Annual leave allowance increases after three years of service.

• Support from by our Employee Assistance Programme. The programme also includes access to free counselling other well-being assistance tools.

• A Staff Discount Scheme, covering popular brands such as Pandora, Look Fantastic, JD Williams, Argos, Boots and more. You can also save on your holidays with Hoseasons, Cottages UK, TUI and others.

• Ongoing professional development opportunities.

• Regular wellbeing and team outings and activities. • Flexible hybrid working arrangements, depending on job role.

• Free onsite parking at our main office.

• 3% employer pension contribution.

Please read the full job pack and job descriptions. If you are interested in working with Together Dementia Support and believe you have the relevant experience, skills, abilities and qualities for this role, please send us your CV and covering letter of 1-2 sides, explaining how you meet our criteria. 

Salary and working hours

£35, 525 per annum, 100%, FTC 18 months

About Bond

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

Main purpose of the job

This role will support Bond’s portfolio of convening events. This role is to support Bond’s events function with the overall running of Bond and Bond working group events and to provide administrative and logistical support in the lead up to, during and after events.

We convene a diverse range of audience that goes beyond the Bond membership, so that Bond members and non-members can connect, share knowledge and maximise influence. Bond’s convening power and large reach mean that we can convene diverse audiences on several topics. The events function works across teams to support and lead on the delivery of different types of convening. This covers learning events, practical events and information sharing events, with differing audience sizes, and some events are for Bond members only and others are open to all. Delegates can include senior decision-makers in governance, fundraising, finance, human resources, procurement, programmes, effectiveness, monitoring, evaluation, policy, advocacy, campaigning, communications and marketing.

Main responsibilities

• Creating events in salesforce and uploading them to Bond’s website according to the organisations style guidelines
• To support all digital content of uploading and editing sessions and speakers on the Bond website
• To coordinate logistics for in-person, virtual, or hybrid events. This will include visiting venues in person as and when required and supporting with in person, virtual and hybrid events.
• To manage the events inbox and ensure all delegate and participant queries are responded to in a timely and efficient manner
• Build and maintain key relationships with internal and external partners
• Work with Events Adviser to support events delivery 
• To manage all event-related tasks, including drafting event materials and communications (such as invitations and post-event emails), compiling post-event reports, collecting attendee feedback, tracking metrics, and updating the CRM (Salesforce) with attendance data. Additional responsibilities include managing registrations, gathering dietary and accessibility requirements, creating name badges, and ensuring presentations are correctly formatted.
• Ensure Bond’s events are accessible and inclusive
• To support the work for Bond events by liaising with suppliers, contractors, and stakeholders .

Person specification

Knowledge 

• Good working knowledge of using MS Office to a competent level, especially MS Word, Excel, SharePoint, Salesforce and Outlook. 

Experience 

• Experience of working in an events environment or supporting events for 100+ attendees.
• Experience of working in a customer-facing role, including handling queries, administration and troubleshooting as required. 

Skills

• Strong attention to detail.
• Ability to work across the organisation with different team members at all levels. 
• Ability to manage and prioritise multiple tasks and deadlines.
• Excellent organisational, planning and time management skills are essential.
• Ability to deal with internal and external stakeholders at all levels.
• Flexibility and enjoys problem solving. 
• Excellent written and verbal communication skills are essential.
• Ability to build strong relationships with a range of stakeholders, including speakers and suppliers, is essential. 
• Ability to work well within a team as well as independently. 

Benefits

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

How to apply

To apply submit your CV and cover letter by midnight on Thursday 5th December 2024.

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Bond and equal opportunities

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Privacy notice for applicants

Our Privacy Notice for applicants can be found on application website.

Subject of employment at Bond

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Butterfly Service is looking for a part time (21 hours) Family Support Worker to work in our Butterfly service. The post is to cover Maternity leave up to August 2025. 

For the past 19 years, the Butterfly service has provided family support to children and young people with life-limiting conditions and their families who are living in the city of Nottingham and Nottinghamshire areas. We work closely with hospital and community medical teams and take a holistic approach to meeting the needs of the child/young person and promoting the well-being and resilience of the whole family.

The aim of the Butterfly Service is to deliver a high level of practical and emotional support to the child/young person, their siblings, and their parents/carers.

Specific Responsibilities/Additional essential criteria of the Family Support Worker post
•    You will be able to work collaboratively as part of a multi-disciplinary team - with colleagues, managers and other professionals to help provide high quality, bespoke support to families
•    Through experience of engagement and participation from service users, you will be able to assess, monitor and review families support requirements.
•    You will be able to provide support to individuals in their family home and within the community, offering practical help and advice along the child's/young person's journey in partnership with a wide range of medical professionals.  
•    You will have experience of direct work with children, young people and families.
•    You will have a knowledge of safeguarding and promoting the welfare of children.
•    You will have an awareness of factors impacting on and issues facing vulnerable children, young people and families, especially disabled and/or life limited children.
•    You may need to work outside of usual office hours on occasion, during evenings to meet the needs of families.
 

At Barnardo's, our purpose is to transform the lives of the UK's most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.

Would you like to be involved in this unique opportunity to support Children and Young People in Barnardo's Butterfly Service? 

The Butterfly Service provides support to children and young people with a life limiting condition and their parents, carers and siblings in the community. As a member of this small but friendly team, you will provide support from when a child receives a prognosis that they are life limited, through stages of transition or periods of crisis, and post bereavement, to enable children, young people and families to make choices, access appropriate mainstream services and be able to cope with challenges and changes as the child progresses along the palliative care pathway. 

Your duties will include:
•    Visiting children and families at home, school or in hospital
•    Providing emotional support to family members
•    Helping families to access the support and services that they need
•    Advocating for children and their families to ensure their needs are heard 

You will have:  
•    Experience of direct work with children, young people and families.
•    Able to listen to and communicate effectively with children and young people 
•    Knowledge of safeguarding and promoting the welfare of children
•    Able to work as part of a team.
•    Awareness of factors impacting on and issues facing vulnerable children young people and families, especially disabled and/or life limited children. 

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

We are recruiting Associate Facilitators (Freelancers) who specialise in either Young People or Adult's Delivery to join our team! 

Young People's Role:

"Are you a confident and passionate facilitator eager to make a real difference in young people’s lives? Join Khulisa and deliver our flagship ‘Face It’ programme, a cutting-edge, trauma-informed initiative that empowers young people aged 11-18 to build emotional resilience and unlock their full potential"

As an Associate Facilitator, you’ll lead engaging group sessions in schools across the North-West, using creative approaches like drama, art, and storytelling. You’ll play a pivotal role in transforming behaviors and fostering well-being for young people affected by trauma or adversity. This freelance opportunity offers flexibility, meaningful impact, and the chance to work with a dynamic team committed to creating nurturing environments where all young people can thrive. If you're ready to inspire change, this is the role for you!"

Adult's Delivery Role:

"Are you an experienced trauma trainer or facilitator with a passion for supporting parents and carers? Join Khulisa and lead the delivery of our innovative trauma training across schools, while also facilitating our new ‘Nurturing Connections’ programme designed to empower parents and carers navigating the challenges of raising adolescents affected by trauma or adversity."

In this role, you'll deliver specialised trauma training to schools and professionals, helping them build trauma-informed approaches to support young people. You’ll also lead the ‘Nurturing Connections’ programme, providing parents and carers with practical tools, knowledge, and skills to support their children’s emotional development and behavior, while also focusing on their own well-being. This is an exciting opportunity to make a direct impact in both educational and family settings, creating a positive ripple effect that supports the broader community. If you are passionate about empowering adults to better support young people, we want to hear from you!

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Connection at St. Martins is based in the heart of London, in the most concentrated area of rough sleeping in the UK.  We have an ambitious strategy to tackle rough sleeping in central London with those people who are most persistently on the streets. Building relationships of trust with clients is at the heart of our work.  To achieve this in practice, we have a fully trauma informed approach across the whole charity with psychologists embedded in our service delivery teams.

Alongside running our busy day centre at Adelaide Street by Trafalgar Square, we are developing our access to accommodation.  This includes a project to extend our scheme in Clapham with a new building during 2025.  The extension will provide 3 additional studio flats and activity spaces.  This is the first in a longer term goal to introduce more accommodation into our service portfolio so that we can house an additional 300 of our Adelaide Street clients by 2028.  We are also keen to develop our links into health, through partnerships with the NHS and other treatment services.  Finally, we would like to further improve our offer for women and for people with No Recourse to Public Funds. 

The Director of Services is a vital role for us and this is an incredibly exciting opportunity for someone who shares our passion for addressing rough sleeping.  The successful candidate will be ambitious and tenacious in developing high quality services and growing our support.  They must be able to build really strong relationships with clients, colleagues and stakeholders alongside bringing extensive experience from homelessness, mental health, addiction or the criminal justice sector. 

Our Director of Services will: 

• Ensure excellent service delivery which reflects our Theory of Change; 
• Deliver the charity’s Service Quality and Development strategy; 
• Take forward our emerging accommodation models and our links into health services; 
• Provide financial management and secure resources for service delivery; 
• Work with the Board and the Service Quality and Development Sub Committee, sharing progress against objectives and reporting results; 
• Provide leadership with the staff team, particularly in services, promoting our cultural traits and behaviours in everything we do. 

Full job description can be found on our website

Salary: £64,709
Closing Date: Thursday 5th December
Interview Date: Wednesday 11th December & Thursday 12th December. Second interview w/c 16th December

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We are delighted to introduce this job opportunity at the Culture Trust Luton for a 0.5 Project Manager. Through a successful funding application to The National Lottery Heritage Fund, we have been awarded £177,513 funding to deliver a Resilience project called ‘Reconnect’. This multi-faceted project explores the Trust’s customer services, sites and operations. There is also funding to deliver events and consultations as well as creative activities to promote engagement and volunteering. The Project also has a budget for making operational improvements that have been identified through the project.

We seek an experienced Project Manager to draw together the delivery of this project, coordinate specialist consultants, creatives and community groups and work with the Culture Trust Team on exploring and embedding change.We are a progressive, Luton-based, arts and cultural charity with a mission to connect communities through culture and creativity. We welcome 250,000 people across the year to our stunning heritage sites; the Hat Factory Arts Centre, Hat District creative workspaces, Wardown House Museum and Gallery, and Stockwood Discovery Centre. The Reconnect Project will work across all our functions, but there will be a particular focus on Stockwood Discovery Centre for community activities and volunteering. 

We are recruiting two Mentoring Project Officers to support the Project Manager in delivering our high-quality 1-year Mentoring Programme that supports young carers aged 14-16 to achieve goals tailored to their needs. Each cohort will be delivered through a combination of 1:1 mentoring and monthly groups with a maximum of 8 mentees and 2 mentors. The programme aims to help the mentees improve their educational attainment, identify routes into further and/or higher education and apprenticeships, increase independence skills, build confidence, access appropriate services, reduce isolation and build resilience. 

We are looking for an individual who is passionate about supporting young carers to reach their full potential. We do not expect you to have direct experience of mentoring nor working with young carers but we do expect you to have empathy, good listening skills and a strong knowledge of the needs and common challenges of young people aged 14-16 with a desire to make a real difference in their lives.

You will be responsible for building and maintaining strong partnerships with community organisations and to generate and maintain steady referrals to the programme. You will be required to assess young carers’ needs and in conjunction with the other Mentoring Project Officer, deliver one-to-one and group support to the mentees, carefully monitoring their progress. Further to this, you will be responsible for responding to safeguarding concerns and maintaining strong professional boundaries.

We welcome and encourage applications from people of all backgrounds, particularly those with a lived experience of having caring responsibilities. If you think you have the skills and experience to be one of our new Mentoring Projects Officers, we would love to hear from you.

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Main duties and responsibilities

Partnerships and Referrals

1. To work with schools, local carer services and community organisations to create and develop referral and access pathways into and out of the mentoring programme and to promote the programme as widely as possible.

2. To ensure partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis

3. Provided consent is gained, to report back to the referral organisations to highlight progress that is achieved through the mentoring programme as well as any challenges.

4. To set up and deliver regular school outreach sessions to generate referrals

5. To represent YCDT an any relevant external networking meetings

Young Carer Assessments and Support

1. To carry out thorough assessments of young carers referred to YCDT to understand their support needs in order to provide appropriate mentoring.

2. To explain the Mentoring Programme to young carers who may have never heard of the term ‘mentoring’ before.

3. To build relationships of trust with the young carers so that they can inform you of any problems arising within the mentoring sessions and so that you can effectively track their progress.

4. To provide between 4-6 one-to-one mentoring sessions for each mentee.

5. To deliver 6 x monthly group work sessions for each mentee with an anticipated total of 16 cohorts per annum.

6. At the end of each group work cohort to jointly deliver a celebration activity.

7. To transport young carers to and from each group work session and celebration event.

8. To keep in contact with your mentees throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.

9. With each mentee, to write a support plan upon completing the programme to identify continued community support.

Monitoring and Evaluation

1. To ensure our Lamplight CRM is up to date and has accurate information, including updating case notes and safeguarding concerns in a timely manner.

2. To ensure you and the other mentor complete session reports after each mentoring session and complete an Outcomes Star at the initial assessment, midway through the mentoring and upon completion.

3. To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.

4. To attend regular supervisory sessions with the Service Manager and produce verbal/written reports on the programme as appropriate.

Other Duties

1. In conjunction with the Service Manager, support the delivery of an annual Young Adult Carer Aspirations Conference.

2. To jointly design and develop the group work sessions and adapt to feedback as needed.

3. To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.

4. To act at all times in compliance with all policies and procedures of YCDT and ensure systems are managed in line with GDPR.

5. To undertake training relevant to the job in order to keep up to date with issues relevant to providing good service for young carers and our partners.

6. To undertake any other appropriate duties relevant to the post.

Further Information

• You must have the right to work in the UK to apply for this job

• You will need to hold a full, clean driving licence and have use of a car

• You must adhere to YCDT’s Equal Opportunities at all times

• Your employment at YCDT is subject to two satisfactory references and an enhanced DBS check

• There is a 3-month probation period for this role

• In your supporting statement, please demonstrate how you meet the person specification of this post and explain why you would like to work for YCDT

Person Specification

Skills and Experience - Essential / Desirable (E or D)

Working with young people

Experience of supporting young people’s education and personal development (E)

Experience of mentoring and/or working in the education system (D)

Communication skills, training and outreach

Strong communication skills including listening skills and empathy (E)

Excellent IT skills, the ability to use spreadsheets, databases and emails effectively (E)

Full driving licence and own transport and willing to travel across the region (E)

Confident speaking to professionals and ability to promote service (E)

Experience delivering group work sessions (D)

Programme Management

Excellent programme management, planning and coordination experience (D)

Experience of monitoring and evaluating programmes effectively (D)

Highly competent in prioritising workloads, with strong organisational skills (E)

Knowledge

Good knowledge of the education system and accessing educational opportunities (D)

Knowledge and understanding of the issues faced by young carers (D)

Knowledge of support organisations and potential referral partners (D)

Good knowledge of safeguarding practices (E)

Personal attributes

Ability to work within a team as well as independently (E)

Committed to YCDT’s mission, vision and values (E)

Sound judgement, able to overcome challenges in a calm and professional manner (E)

Highly motivated with energy and determination to achieve great results (E)

Trustworthy, non-judgmental, caring, proactive, self-motivated and hardworking (E)

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

This role is part of the commissioned Gloucestershire Positive Relationships (PRG) Service. The role can involve the delivery of evening group work once a week in Gloucestershire (4 hours per week) and the provision of 1-2-1 support for people not suitable or not yet suitable for the accredited programme. 1-2-1 support will be culturally flexible, appropriate, accessible and equitable to people of all ages, genders, ethnicities, abilities and sexual orientations.

This role will also include responsibilities of service promotion, awareness raising, triage, assessments and outreach 1-2-1 support across the county within the different districts.

The post holder will play a key part in developing and delivering an effective model of 1-2-1 interventions to assist people to change their behaviour, in addition to the delivery of a Respect accredited, structured abuse prevention programme delivered with a co-worker.

There may be additional opportunities for sessional programme delivery of other programmes.

The role will also include working with other agencies to ensure that a coordinated community response approach is taken to support the persons recovery and personal goals and attendance at multi agency meetings as required.

The successful candidate will have the opportunity to make a meaningful impact on the lives of those affected by domestic abuse.

Client Based Duties

• Identify and assess the risks and needs of individuals who are abusive in a relationship or other domestic setting, using an evidence-based risk identification checklist e.g. Respect RIC.
• Advocate for individuals who need to address their abusive behaviour.
• Take part in casework meetings with other workers and share information with the Partner Safety Worker/affected Others Worker for men on the structured programme.
• Co-facilitate an accredited group programme one evening a week.
• Where possible, cover holiday/sickness absence of other group facilitators.
• To implement actions agreed in casework discussions.
• Understand the role of all relevant statutory and non-statutory services available to those who are abusive and how your role fits into them.
• Liaise closely with and refer on to other organisations that support victims for the partners of those receiving 1-2-1 support.
• Support the client to recognise their abusive behaviour and the effect that it has on others/their families and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them change unhealthy patterns of behaviour.
• Understand multi-agency partnership structures and work within a multi-agency setting which may include participation at the MARAC/MAPPA.  You will contribute interventions and help design a plan to protect victims and affected others, whilst maintaining an independent role on behalf of your client, keeping the safety of those affected at the forefront of all actions.
• Ensure support provided is accessible to clients in terms of location and times.
• Be proactive with your line manager in carrying out regular case reviews based on a review of risk and abuse which:
  • Feeds back into action planning to further progress, signpost or close cases and;
  • Provides feedback to your clients/agencies.
• Maintain accurate and confidential case management records and safety plans and contribute to monitoring information for the service.
• Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of people ensuring the service is accessible.  
• Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
• Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Orchard Database.

Other

• In partnership with other 1-2-1 BC Advisors, support the development of the 1-2-1 service offering ensuring consistency across the organisation.
• Deliver a flexible model of 1-2-1 work, evaluate the effectiveness of interventions and design new interventions as appropriate.
• Co-deliver awareness raising open days for professionals.
• Contribute to reports for FearFree management as requested.
• Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
• Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for those who are abusive within a family setting.

General

• Work at all times in accordance with the requirements of FearFree Policies and Procedures.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Attend and participate in FearFree away days.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• Engage in supervision, annual appraisal and induction training.
• Employees have responsibilities in respect of health and safety.  In particular they will:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the health and safety risk assessment programme.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is Friday, 10th January 2025, with interviews currently planned to take place on Friday, 24th January. However, we reserve the right to close this earlier if sufficient applications are received before then - early applications are therefore encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.