Learning And Development Officer Jobs

SWEDA is growing fast. Since the pandemic, the number of children, young people and adults who need our support has grown exponentially. An estimated 1.25m people in the UK have an eating disorder, and an NHS mental health questionnaire in 2023 found that 59.4% of 17-19 year olds ‘screened positive’ for having eating problems.

We have responded by expanding geographically (into Bristol and South Gloucestershire and Oxfordshire), developing our children and young people’s services and investing in the development of a fundraising team. Our Head of Fundraising has been in post for just over a year and our Fundraising & Communications Officer joined in January 2024. Now we need a Fundraising Manager to help us develop and grow our community fundraising to diversify our income and secure SWEDA’s future. We are a small and friendly team and will make you feel very welcome.

Your role will be to help us devise and deliver community and individual fundraising campaigns, secure and cultivate corporate partnerships and forge relationships with schools and other community partners. You will also recruit and manage a team of volunteers to fundraise and raise awareness. You will be someone who loves meeting people and is ambitious and driven to achieve results. You will have lots of enthusiasm, energy and ideas. You will be comfortable trying new things and in being adaptable; we want to scale our public fundraising activity and are applying a ‘test and learn’ approach. The primary objective will be to raise funds to support our life transforming work, but also to raise awareness and understanding of eating disorders, and help establish SWEDA as the eating disorder specialist across the South & West. 

We are looking for a candidate who has the necessary skills and experience to fulfil the following role:

MAIN DUTIES & RESPONSIBILITIES

• Plan, lead and deliver on income generation plans for individuals (including regular giving and appeals), community and corporate fundraising to grow SWEDA’s income year on year.
• Forge and cultivate relationships with supporters – individuals and businesses – in person, on the phone and through SWEDA’s communications channels.
• Maintain a clear focus on acquisition across community, corporate and individuals, with dedicated time for proactive prospect research.
• Monitor, evaluate and report against agreed performance indicators
• Work collaboratively with the Head of Fundraising and other team members to maximise income generation opportunities
• Develop a network of volunteers to support cost effective and successful public fundraising activity.
• Drive innovation to improve fundraising practice, increase ROI and test new approaches to raise money.
• Use data insight to drive decision making and improve performance.
• Plan and implement an effective stewardship plan which prioritises personalised long term relationships.
• Effectively use the CRM to record and manage your work, capture donor information/consents and support strategic planning.
• This is a new role, so your main duties and responsibilities may change. You can help to shape it!

Your primary role will be to support the development of good quality voluntary provision for children, young people and families. As part of a countywide team, you will be expected to actively support the planning of countywide programmes/events with your colleagues, providing opportunities and training on SCVYS objectives. 

The key purpose of the Service Impact & Youth Engagement Manager role is to proactively support the delivery of a range of service functions that meet the needs of and promote growth within the voluntary and community sector in Staffordshire, specifically services focused on children, young people and families. This includes:

1. Support the SCVYS team to work to agreed key performance indicators including outcomes aligned to the SCVYS Strategic Plan and various contract delivery plans. Utilising the Lamplight Case Management System aligned to the Value of Infrastructure Programme functions.

2. Regularly reporting on all relevant performance information to a variety of funders including Staffordshire County Council, the Office of the Police, Fire and Crime Commissioner, the Young Foundation and the Integrated Care Board in line with agreed timescales and contract monitoring requirements.

3. Alongside SCVYS managers support and contribute to all elements of internal Quality Assurance ensuring SCVYS remains committed to excellence across everything we do and all we say about what we do.

4. Line management of the Youth Engagement team including an exciting portfolio of programmes including UK Youth Parliament, Young Community Researchers, elected Countywide Youth Council, Summer War Graves project and any other pieces of commissioned work, alongside partners including Staffordshire University, Staffordshire County Council and the German War Graves Commission (Volksbund).

5. Contribute where required to any additional externally commissioned work that includes research, consultation and evaluation elements as and when required within capacity limitations.

6. Take a lead in designing the look and content of publications such as the Annual Report, Social Value Report, etc. and supporting the updating of the State of the Sector report published approximately every 4-5 years.

We believe in a world where no child ever has to live on the streets.

Looking for  a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same? If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work. 

We are looking for a Regional Manager (based in the Glasgow area) to come and join our UK Programme Team.

As part of a dynamic team delivering the Safeguarding on Transport (ST) project, you will be responsible for developing our community engagement work across Yorkshire as well as supporting our wider UK programme.  The role will require you to engage the public and work closely with British Transport Police, station staff and employees as well as local services in the area. You will support our innovative Safeguarding Action Groups that catalyse communities working in and around stations to combine efforts and resources to keep people safe.

Your engaging manner, strong people skills and experience managing stakeholder relationships will ensure that you are able to help create a safer rail network that is actively seeking to look out for and protect vulnerable young people.

This Glasgow based role will combine a blend of working from home with being out meeting members of the community across Glasgow and the Northwest of England - especially in and around some of the busiest stations.  

What we offer

As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:

·Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.

·Pension. We offer a pension contribution of 6% of annual salary.

·Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.

·A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.

·Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!

HOW TO APPLY...

A full person specification can be found in the job pack on our website.

Please note that Railway Children will only accept applications made using this application form and will not accept CVs, academic certificates or covering letters.

Closing date: 9am Monday 4th November.

Candidates will be assessed on application and may be contacted before the closing date.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.

THANK YOU

Title: Therapeutic Services Manager – Rainbow Mind LGBTQIA+ One to One Therapy Service
Hours: 37.5 hours p/w
Salary: £37,905 (PO2 SP35) - per annum
Reports to: CEO. The post holder will be a member of Mind in Salford’s senior leadership Team (SLT)
Employed and based at: Mind in Salford, The Angel Centre, Salford M3 6FA. Hybrid working is appropriate for this role.

Rainbow Mind (Northern Hub - Salford) is looking for a full time Therapeutic Services Manager to oversee our one-to-one therapy service.

We have recently received a large grant from the Lottery Community Fund to expand our service and further develop our bespoke therapeutic model.

We are looking for a visionary with expertise in therapeutic approaches and an unstoppable passion for LGBTQIA+ mental health. Someone who understands the health inequalities and barriers to accessing mental health services people from the community can face. Someone who is committed to change.

Overall Purpose of the Role:

• To effectively manage and provide strategic and operational oversight of the Rainbow Mind counselling service and development of service provision.
• To ensure delivery of consistent, high-quality counselling across the client cohorts, supporting and empowering our service users, whilst ensuring clinical work is carried out in accordance with BACP ethical guidelines and Rainbow Mind protocols.
• As part of the Senior Leadership Team, to contribute to Mind in Salford / Rainbow Mind’s vision, mission and objectives.

Main focus of the role:

• To lead, develop, coordinate, and represent Rainbow Mind’s counselling service internally and externally at Senior Management level.
• To conduct some clinical assessments and carry a caseload of counselling clients.

Benefits

• We operate a hybrid working policy meaning you can work flexibly, to suit your needs.
• We offer generous holiday entitlement which includes 27 days holiday plus 8 days statutory days and 3 days additional over the Christmas period (pro rata). Further, an extra day annual leave for birthday.
• Staff members are granted an additional 3 hours per month as well-being time.
• Our social secretaries team organise regular well-being activities to help with staff connectedness.
• We have an internal learning management system with access to over 4,000 courses to continue your professional development and skills

If you have the right skill set and you are passionate about the work we do, we would love to hear from you.

Applications from people with lived experience of any of the identities and intersections that Rainbow Mind work with are particularly encouraged.

Closing date is Wednesday 23rd October 2024 at 5pm.
Interviews will take place on Friday 1st November 2024 at the Angel Centre.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Rainbow Mind has a strong commitment to achieving equity of opportunity and expects all employees to implement and promote its policy in their own work.

We understand that working for an LGBT organisation could impact on your identity, community and/or culture. If you would like to discuss this or any aspect of the role further, this will be possible.

Mind in Salford is committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.

No agencies please.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising charities working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating, sustained outcomes.

We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.

Impetus is a registered charity and our charity number is 1152262.

About the Investment Team

The Investment Team is responsible for selecting charity partners, managing our charity investments and supporting our charity partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our charity partners and the young people we serve.

Job description – Investment Director

The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.

Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

Key responsibilities

Finding high potential charities and non-profit partners for our portfolio

• Identifying potential charitable organisations for investment.
• Leading in-depth due diligence process to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and championing high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners

• Managing relationships with partner Chairs and CEOs 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase 
• Regularly monitoring and assessing partner progress / risks against milestones and making recommendations for progression or exit
• Escalating key risks on performance, leadership and safeguarding
• Conducting annual partnership review with Sector Leads and partner CEOs
• Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.

Supporting portfolio partners

• Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
  • clarify theory of change
  • define long term ambition
  • develop growth strategy
  • achieve a step change in the delivery and performance management of outcomes
  • strengthen leadership (individual and collective) and governance capabilities
  • develop path to scale
  • build financial resilience
• Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression
• Identifying engagement opportunities for our donors and supporters with charity partners that are aligned with the charity’s activities and do not distract or undermine their core work
• Collaborating with Impetus philanthropy team to develop new funding streams (additional to direct Impetus grant funding) that support our partners’ ability to deliver impact at scale
• Effectively leveraging the support of investment managers to advance the objectives developed for each charity partner that is managed by an Investment Director
• Identifying engagement opportunities for our donors and supporters with charity partners that are aligned with the charity’s activities and do not distract or undermine their core work
• Collaborating with Impetus Philanthropy team to develop new funding streams (additional to direct Impetus grant funding) that support our partners’ ability to deliver impact at scale
• Effectively leveraging the support of investment managers to advance the objectives developed for each charity partner that is managed by an Investment Director. 

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature
• Working closely with team colleagues to use learnings from our work and domain expertise to inform our strategy, our model and delivery over time
• Leading on and contributing to internal topics, such as team strategy development, digital transformation, or equity, diversity, and inclusion
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy, policies and procedures
• Engaging in Impetus pro bono, communications, and advocacy events, and engage charity partners appropriately in these events
• Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.

Person specification

The successful candidate will need to show evidence that they meet many of the following skills, capabilities and experience.

Essential

• A commitment to Impetus’ mission
• Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner
• A talent for strategic thinking around complex issues
• Strong financial acumen and analytical skills
• Understanding of impact measurement and evaluation fundamentals
• Tenacity and initiative
• Ability to flex personal style to needs of charity and leadership
• Growth mind-set to seek out and act on feedback
• Proven ability to work independently, and to exercise good judgment
• Strong planning and time management skills
• Interest in partnering closely with charities that are doing what it takes to get better
• A commitment to equity, diversity and inclusion

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity 
• Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work
• Knowledge and expertise in UK education or youth employability sectors
• Board experience in private, public or third sector
• Understanding of or experience with commissioning impact evaluations.

How to apply

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11.59pm Sunday 10 November 2024.

Interviews

First round interviews and an assessment task will take place on 18 and 19 November 2024.

Second round interviews will take place on 27 November 2024.

You will also be required to provide proof of your eligibility to work in the UK.

Our commitment to equity, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Canaan Project are seeking a Director to lead the organisation in to a new season of growing and strengthening our support for young women .

Canaan Project is a charity motivated by Christian ethos and values with a mission to work collaboratively with 11-19 year old girls and young women in Tower Hamlets to see them flourish, have broadened horizons and raised aspirations. We do this by providing experiences and opportunities through innovative approaches to youth work within schools and in the community.

Our vision is to see young women become;

Comfortable in their skin – young women who know and are secure in their inherent worth and unique identity, and who care for themselves holistically

Comfortable in their communities – young women who know the value of others and who are able to build and maintain healthy relationships

Comfortable in the wider world – young women who have broad horizons, have hope and aspirations for their future and use their resources, opportunities and influence to bring about good for themselves and others

The Director has oversight of the organisations effective running, ensuring it continues to meet its aims and objectives.  This includes having oversight of all Canaan Project operations and activities, in conjunction with the Senior Young Women’s Worker and beingresponsible for the ongoing financial security of the project, fundraising, strategic planning and vision, development of all policies relating to the work including staff and volunteer management, safeguarding, and finance.

If you are passionate about girls and young women's work, are an enthusiastic and supportive leader and have a vision for how this grassroots project could support more girls in Tower Hamlets, we'd love to hear from you! 

Please note: 

Please note:

This role is open to female applicants only (this role is exempt under the Equality Act 2010, Schedule 9, Part 1, Paragraph 1).

In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful  candidate to be a committed Christian, as you will be expected to lead weekly prayer meetings with staff, and lead and encourage partners and stakeholders to pray for Canaan on a regular basis. 

This post is subject to an Enhanced DBS check 

You must be able to provide proof that you  have the right to work in the UK

Do you want to help build a world where everyone feels part of a community?

Do you drive reliable delivery and ongoing improvement of programmes?

Are you a strong and highly motivated team leader?

If you answered yes to all of the above, this could be the role for you! We’re looking for an experienced part-time programme manager to develop the delivery of key projects: our community & children’s offer; intergenerational initiatives; events and communications; and corporate partnerships

What we do

Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Since resuming services post-Covid, we have realized the needs and wants of the community have shifted from our previous offer. We have a strong Community Development programme to connect with and rebuild our offer, including some big changes to pre-Covid ways of working. Building on a strong track record, we intend to continue working with the community to deliver activities and events that meet local needs while also providing opportunities for fun and friendship. Our community offer includes activities connecting children to nature and tackling food insecurity; accessible community fitness and wellbeing activities; and intergenerational activities and events. We are re-developing our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us evolve this work.

The role

In this role, you’ll be responsible for:

• Strategic development and oversight of community programmes for children, adults and across multiple generations

• Leadership and line management of team; oversight of sessional facilitators and contractors used by team

• Setting programme budget and service targets; monitoring and evaluation to ensure delivery against these

• Playing a key part in building, broadening and developing new funding for these programmes and maintaining relationships with current funders

• Lead role in planning and execution of community events

• Development of corporate partnerships and CSR relationships

• Responsibility for general outward communications, including social media

• Contributing to the wider organisation as a member of the Senior Management Team

• Acting as Deputy Safeguarding Lead

About you

You have a track record of developing and delivering excellent community programmes in the third sector. You’re a seasoned team leader with experience of change management. You have an outwardlooking approach and are passionate about building programmes with community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.

About us

We are an energetic, experienced, and passionate team of 17 mostly part-time workers with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a strong and innovative organisation which has doubled its reach and impact in recent years. This role is four days per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.

If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Wednesday 23 October 2024.

Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds. 

The charity is experiencing an exciting period of growth and development, with expansion in both their programme activities and income. As we adapt to this growth, we are also enhancing our internal operations by strengthening systems and improving efficiencies. We are in the process of shaping our latest organisational wide strategy, set to launch in April 2025, which will focus on broadening our reach and impact across the UK.

In addition to leading a small team and overseeing day-to-day financial management, this role will contribute to key initiatives such as enhancing our fund accounting and management reporting, refining project cost modelling, and reviewing finance policies and processes. As a business partner to budget holders, the role will provide leaders with the knowledge, insights, and tools to strengthen budget management and forecasting, building on the supportive and engaged relationship the finance team already fosters across the organisation. You will work closely with the Director of Finance and Operations on finance strategy and change management projects.

This role presents an excellent opportunity for someone eager to make a lasting impact within the finance function and wider organisation. It offers the chance to develop your strategic and leadership capabilities while advancing your career. Ideal candidates will be fully qualified accountants who bring strong technical accounting expertise and project management skills, ideally gained in practice navigating complex financial accounting management and reporting. A passion for proactive collaboration with staff in leadership and advisory roles is essential, as is an interest in the vision and mission of the charity.

To learn more about the role and organisation, please download the full appointment brief below, which also outlines how to apply.

At St Stephen’s we are ambitious to reach as many children as possible with the good news of Jesus and then to enable them to grow as disciples. We already have a thriving Kids & Families ministry and work in local primary schools, but we know there is so much more that God is calling us to in this next season.

Might you be the person to help us with this?

The Associate Children’s Pastor will be vital in enabling this growth to happen by working alongside the Children’s Pastor, Lauren Goodall, taking responsibility for certain areas of the ministry as well as developing new initiatives.

About the service

Children and young people who are looked after don’t always have a trusted adult that they can rely upon for support, with many young people not having someone that they can talk to or trust.

Our independent visitor service provides looked after children and young people with an adult volunteer who spends time with them, offering support and friendship whilst being a positive role model to enable young people to build on their confidence and self-esteem, whilst helping learn new skills and raise their aspirations.

About the role

We are looking for a passionate and enthusiastic IV Coordinator who will be responsible for the day to day running of the independent visitor service in Solihull and Bedford, splitting your time between these two services working 27 hours for Solihull and 8 hours for Bedford.

You will be responsible for managing and developing a pool of volunteers which includes the recruitment, training, and induction of new volunteers to become volunteer independent visitors, before matching them with a young person who has been referred to the service.

You will provide continuous support to volunteers to ensure that the service is being delivered to a high standard, and that children and young people are safeguarded at all times.

You will also be responsible for monitoring volunteer visits, budgets and ensuring that risk assessments are undertaken as required, whilst acting as a link between NYAS and the local authority by liaising with social workers, carers and other professionals.

For more information, please view the attached job description below.

This role is a home-based role however to meet the requirements of the role you must live within the geographical area.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Proven experience of face-to-face work with children and young people in a social care setting, particularly children in care.
• Knowledge and experience of the recruitment and training of staff and/ or volunteers.
• Experience and an understanding of child protection and safeguarding procedures.
• Ability to communicate effectively.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:

Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.

The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature. 

Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).

SPECIFIC RESPONSIBILITIES

The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation

Employee experience 

• Supporting the development and implementation of HR initiatives and systems

• Providing advice on policies and procedures

• Assisting in performance management processes

• Supporting the management of disciplinary and grievance issues

• Maintaining employee records according to policy and legal requirements

• Reviewing employment and working conditions to ensure legal compliance

Grants and compliance management support

• Support with processing almost £2M in grants per year for seed grants and other funding circles etc.

• Maintain grant tracking systems and ensure accurate reporting

• Ensure legal and regulatory compliance, particularly in the UK

• Support risk management initiatives, including cybersecurity

• Improve grants-related processes and procedures for efficiency

Event logistics

• Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems

• Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)

Automating workflows and building internal tools

• Identifying opportunities to systematise or automate processes with a view to increasing efficiency

• Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits

• Leveraging spreadsheets, no-code and low-code tools to build internal systems

• Maintaining internal systems and refining based on quick feedback loops and user feedback.

Overseeing our facilities management

• For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role. 

Ad hoc tasks

• We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems

FUTURE GROWTH TRAJECTORIES

Future growth trajectories for excelling hires could look like:

• As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available) 

• There would be room for specialising in a specific area of Operations, such as HR or finance

• As part of your professional development, we could explore more technical routes such as investing in coding or no-code training

EXAMPLE OF THE WORK YOU'LL BE DOING

• After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.

• Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc. 

• After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine. 

• Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues. 

• Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.

ABOUT YOU

This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum

• They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done

• They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)

• Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing. 

• Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)

• Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible

• Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)

• Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career

• Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem

• Is a tactful person who can adeptly communicate about delicate issues

Desirable specific skills and areas of experience include: 

• Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)

• Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier

• Comfort working in a start-up environment. This means:

  • Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.

  • Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.

  • Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.

  • Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.

  • Team collaboration: Works closely with a small team, where collaboration and communication are key to success.

  • Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Post Title: Tutoring Plus Coordinator

Responsible to: Tutoring Plus Manager

Salary: £24,960 per annum

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

 *Tutor Trust is currently operating hybrid staff working patterns, with an element of WFH offered to all staff*

 About Tutor Trust

We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have. 

We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations. 

Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.

 Our values

What we stand for and practise in everything we do at Tutor Trust:

We believe in fairness

We are passionate about making a difference

We are inclusive and supportive

We are quality-focused

We are ambitious

We learn

Benefits of working at Tutor Trust 

· Hybrid work model (2 days in the office) 

• Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata) 

• Flexible working including Time Off In Lieu (TOIL) 

• Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox) 

• Enhanced Family and Sick Leave (after a qualifying period). 

• Recognition and Culture (Thanks & Recognition, Highlights, team events) 

• Learning and Development (knowledge sharing, staff-led groups

Job Purpose

The Tutoring Plus Coordinator post is an exciting role with Tutor Trust that provides an opportunity for candidates to grow and develop new and existing skillsets. The role involves a combination of people-facing and administrative tasks, including: forming and maintaining strong relationships with school contacts, tutors, parents, Virtual School teams and other key stakeholders; leading introductory and review meetings; coordinating tuition sessions, registers, school invoices and tutor payment; liaising with local authorities and alternative provision settings to provide support for pupils who are Looked after or in alternative provision.

Coordinators’ main responsibilities are working with schools and tutors to organise tuition and ensure that its everyday delivery is efficient and properly recorded. The Tutor Trust is committed to monitoring the impact of tuition and is therefore highly data-driven in approach, whilst also being dedicated to a hands-on and personal approach with partners. This combination provides a balance to the role that enables candidates to explore various aspects of coordination and cultivate numerous transferable skills.

 You will also have the opportunity to support the tutor recruitment and training process and help to ensure that it runs smoothly. You will maintain and improve systems for the benefit of all our tutors, including ongoing tutor support. 

If you have solid relevant experience, have the best interests of young people at heart plus a desire to work with an innovative charity, then this could be the role for you.

Main Functions

· Advertise and allocate tuition to tutors, conduct induction meetings with tutors to determine any additional training needs for assignments and attend meetings with providers to set up and monitor on-going tuition assignments. This includes leading meetings in schools, alternative provision settings and in homes

· Recording, monitoring and approving tuition sessions and their outcomes (feedback and baseline/endpoint assessments) using The Tutor Trust’s sophisticated CRM

· Attend and occasionally lead partnership meetings with TLC, Prince’s Trust and other charities to discuss the progress of the projects and the children and families within it. This includes meeting with social workers and other key contacts

· Provide administrative support for The Tutoring Plus team in both internal and external meetings

· Assist with external communication

· Take part in general induction presentations and other events to promote the Tutor Trust both internally and externally

· Ensure that the appropriate Impact Data is collected from both tutors and providers. This enables our Quality and Impact Team to gather vital evidence of the progress children make when receiving tuition

· Provide timely and accurate reports on Tutoring Plus tuition progress for both team and external meetings

· Organise cover for tutors that are absent due to sickness, exams etc.

· Promote The Tutor Trust tuition services to AP and LAC providers across Greater Manchester, Merseyside and West Yorkshire.

· Help with preparation for The Tutor Trust events aimed at a range of stakeholders

· Be involved in the recruitment process for tutors, including short listing, interviewing and training

· Assist other staff to complete a variety of administrative tasks that enable the Trust to operate effectively and efficiently

· Any other duties commensurate with the grade and nature of the post

Person Specification

 Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills, and plenty of initiative.

Skills

· Educated to degree level or can demonstrate experience of administrative skills in a previous role (either paid or voluntary)

· Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors

· The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard

· Be a team player but also able to work independently when required to do so

· Excellent organisational skills

· The ability to manage office systems and contact databases and to use them effectively

· Be able to write fluently, to think clearly and to grasp new concepts quickly.

· To be fully IT literate and able to pick up new skills quickly

Attributes

· Demonstrate a commitment to the goals and drivers behind the Tutor Trust

· Enthusiasm and ability to contribute to the successful development of the Tutor Trust

· A willingness to travel to meet with stakeholders across Greater Manchester 

· Willingness to undergo DBS clearance and be committed to Safeguarding children

· Have strong organisational skills with a commitment to accuracy and attention to detail

· Be able to prioritise and manage tasks

· Experience of tuition/working in schools/working with young people is desirable but not essential

 APPLICATION INFORMATION

Closing date for applications: Wednesday 23rd October 2024

Interviews to be held: Tuesday 29th October 2024

Salary: £24,960 per annum & Contributory Pension

Start date: ASAP

Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.

To apply, please email all documents to the careers email address found within the attached Job Description

The Tutor Trust is an Equal Opportunities Employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Please access our website for further information  (under Join Us) 

All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment.

The Policy and Campaigns Manager is responsible for leading on CLAPA’s campaigning and policy work across the UK.  This is a new direction for CLAPA and a key part of the role will be to develop a clear strategy and action plan to ensure a focused and targeted approach to this area of work.   

The post-holder is responsible for ensuring that work is delivered to the highest standard and that the wider staff team and board of trustees are kept informed on progress and development.

Location: Oxfordshire
Salary: £55,000 (£2,500 car allowance)
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Permanent

RABI is the charity at the heart of farming, providing expert mental health and wellbeing support, as well as financial, emotional and practical help to farming people in England, Wales and Northern Ireland.

Key Purpose of the role:

This is a dual-purpose role with a major component being the organisational Designated Safeguarding Lead with primary responsibility for driving good practice and ensuring upskilling of staff, trustees, and volunteers to assess risk, identify, and report concerns. The DSL lead is also responsible for supporting the embedding of a safeguarding culture and development of all processes needed to support best practice throughout the organisation and associated external activities.

The other component is that of Senior SD Manager, a position with the day-to-day responsibility for ensuring the efficiencies, and responsive running of the service delivery team. The post holder will provide oversight to ensure the team are motivated, driven, appropriately supported and have all the tools and skills needed to execute their roles effectively.

The Senior Manager will also oversee the development, management and continuous improvement of all SD systems, processes, and procedures needed to ensure all existing and new support services run smoothly. The post holder will ensure SD is compliant in all areas, including those services provided by Third Party Partners, and be the CRM subject matter expert ensuring that new systems provide the data and information required and that it is analysed and communicated out internally to the Head of Service Delivery, plus other relevant Heads of Department, and externally as needed and in a timely manner.

The Senior Manager will have proven leadership skills and a passion for developing and supporting talent within the team. The post holder will work closely with the Head of Service Delivery to develop creative and robust long-term strategy and associated short term action plans, supporting execution of those plans by ensuring budgets, KPIs and organisational objectives are met. The Senior Manager will have a track record of delivering results whilst promoting a positive working environment both intra and inter departmentally – success of the post relies on this.

Key Relationships:

Internal: Director of Services, Director of Finance and Operations, Service Delivery Team; Fundraising Team; Business Development Team, Finance Team and Volunteering Team.
External: External service providers, partners, statutory health & social care services.

Key Responsibilities:

- RABI’s subject matter expert leading on developing and establishing the organisation’s approach to safeguarding and embedding best practice, policies and procedures within all areas of the organisation and volunteers.
- Ensure CPD around safeguarding is maintained across the organisation and volunteers that includes understanding of assessing risk, identifying and reporting safeguarding concerns.
- Oversee the safeguarding and case management system and audit process necessary to ensure best practice.
- Be the point of contact for any safeguarding escalation.
- Be the central point of contact for internal and external individuals and agencies regarding Safeguarding.
- Act as RABI’s Designated Safeguarding Lead reporting directly to Head of Service Delivery, Director of Services and Committee.
- Provide clear, supportive and developmental line management to all line reports.
- Supervise progress on the implementation of CRM systems and processes.
- Ensure lessons learned and best practices are incorporated into existing and new service design.
- Be the Subject Matter Expert for Service Delivery in the CRM systems design and delivery.
- Oversee Third Party Partners to ensure deliverables and quality of service of SLAs are met.
- Act as the point of escalation for any service-related issue from SD team or Third Parties and refer onto Head of Services as and when needed.
- Produce regular reporting so that Head of Services and Director of Services has insight into service performance and trends.
- Maintain thoughtful, productive and supportive relationships with colleagues, respecting, reflecting and fostering our mission and core values at all times.
- Represent the organisation at external meetings or conferences related to safeguarding and SD.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Contribute to the strategic and operational growth of the charity, participating and collaborating with colleagues across the charity.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
- Undertake any other responsibilities commensurate with the post which management representatives may require.

Person Specification:

Essential

- Experience of leading on Safeguarding and Prevent and the role of the DSL
- Understand role and responsibilities of statutory agencies
- Ability to recognise and define poor practice and abuse, including thresholds of abuse
- Awareness of contextual safeguarding and current affairs that impact the welfare of children, young people and adults at risk, and ability to quickly recognise and respond to emerging issues relevant to rural communities
- Review to ensure safer recruitment, and an understanding of its importance in preventing abuse within the context of RABI operations
- Understand how to recognise and respond to allegations of abuse
- Experience of oversight of rigorous impact evaluations within a third sector (or similar) organisation operating nationally
- Experience of overseeing the rolling out and embedding of new systems, processes and procedures to remote workers and partner organisations
- Excellent mentoring and management skills
- Excellent systems-based thinker with experience of writing impact focused reports for senior management
- Experience of engaging, influencing and sharing best practise with external partners and internal stakeholders
- Excellent communication skills
- Flexible, resilient and solution focussed
- Excellent IT software skills and adapt to new systems and processes
- Full driving licence - Ability to travel across the UK

Desirable

- With 5 – 10 years management experience, including management of a remote and or multidisciplinary team
- Farming background or knowledge of the farming community
- Excellent knowledge of current sector trends in relation service provision in the context of the UK third sector

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justi?able. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.

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