Learning And Development Manager Jobs in Central London, Greater London

About Us

Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.

We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.

About the Role
As a Programme Officer at Unfold, you’ll ensure that our volunteer mentors feel supported and prepared for their work with young people. Alongside helping to recruit and onboard new mentors, including organising their training and reviewing their progress, you’ll be Volunteer Mentors main point of contact, making sure they have a rewarding and impactful experience. Your work will also include engaging with referrers, parents, and young people themselves, providing guidance and answering questions to ensure everyone feels connected to our mission.

You’ll also be hands-on with our youth programs, coordinating weekly Youth Support Groups and engaging with young people in outreach activities. You’ll work closely with our Programme Manager to build relationships with community organisations and support our Youth Advisory Council. Whether you’re planning group activities, creating outreach opportunities, or helping young people access resources, this role aims to empower youth across London.

About You
You’re passionate about youth development and have a strong understanding of London’s diverse communities, particularly in Westminster and nearby areas. You'll have great communication skills and will be comfortable connecting with people from a range of backgrounds. You'll also be able to positively represent Unfold at events, meetings, and group sessions. 

In this role, you'll apply your organisational skills to keep track of details, manage multiple projects, and ensure data is accurate and up to date. Regardless of your previous experience in a similar role, it's your empathy, enthusiasm, and commitment to improving outcomes for young people that will make you a strong candidate for this position.

We accept applications from everyone and based on the profile of our service users, are particularly keen to hear from:

• Male candidates
• Candidates from a global majority background
• Applicants who may be less experienced, but have a good understanding, or lived experience of Westminister and Kensington and Chelsea.

Working with Us

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
• Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
• Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
• Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website. 

Role outline and purpose

This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.

Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.

Role responsibilities

· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.

· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.

· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support

· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.

· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways

· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis. 

Person Specification

Technical skills and minimum knowledge:

· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.

· Complex project or programme management, including through cross-functional management teams to drive change.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.

· Confidence in departmental planning, leadership and people management, budget management and decision making.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

Child Bereavement UK helps children and young people (up to the age of 25) and families, to rebuild their lives when a child grieves or when a child dies.

Their mission is to tackle the inequalities that exist in the availability, accessibility and quality of bereavement support and training across the UK and to build capacity within communities to manage the impact of child bereavement.

In addition to supporting families experiencing bereavement, the charity also provide training to professionals, equipping them to provide the best possible care to bereaved families.

As Philanthropy Officer, you will join a passionate and collaborative Fundraising Team, working closely with the Head of Corporate, Philanthropy & Events and other CBUK departments. With support, you will take personal ownership of a portfolio of high-value donors and prospects, contributing to the charity’s Major Donor strategy. You’ll be part of a supportive team that fosters creativity and teamwork, working together to secure essential funding that directly impacts the lives of bereaved families across the UK.

We are seeking someone creative and analytical who has strong research, administration, relationship management and database skills, and who can provide excellent donor stewardship.

As Philanthropy Officer, you will: 

• Identify and research new potential major donors supporting a team income target c.£1.5m
• Manage a portfolio of major donor relationships at 4-5 figure level
• Develop donor cultivation and stewardship plans
• Implement a patron and celebrity stewardship plan

Ideal skills and experience: 

• Fundraising experience from core income streams such as major donor, corporate or trusts and foundations
• Experience of prospect research and preparing donor materials
• Excellent written and verbal communication skills
• Managing records using CRM systems like Raiser’s Edge

Position: Senior Public Affairs Officer
Type: Full-time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £35,020* per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Profession/Technical

*you’ll start at our entry point salary of £35,020 per annum, increasing to £37,209 after 6 months service and satisfactory performance and to £39,398 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

With a new UK government and over half of the MPs in Parliament new to their roles, it’s an exciting time to join our public affairs team as we look to push MS up the political agenda.

We’re looking for an experienced public affairs professional to join our Campaigns and Public Affairs team to support all of our parliamentary activity. You’ll pull together significant pieces of our engagement with MPs, Lords, staffers and other parliamentarians across Westminster and Whitehall and be a visible expert internally and externally. Working across large and varied policy areas, you’ll manage our All Party Parliamentary Group for MS and coordinate colleagues across the organisation to deliver on our influencing objectives.

Whether it’s about making sure people access groundbreaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Public Affairs Officer you’ll be working directly on influencing campaigns aimed at important political stakeholders to ensure people with MS have a voice in Parliament.

Closing date for applications: 9:00 am on Friday 15 November 2024

Interested? 
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Own The Space is a campaign incubator that supports individuals and groups seeking to have a positive impact in the world. Founded just over two years ago, we are seeking a finance and team coordinator to become an integral part of our expanding team. As the Finance and Team assistant, you will have experience in an administrative and finance role and have the ability to deal effectively with suppliers, internal teams and freelance contractors.

Responsibilities: Finance

• Expense and invoice Management: Accurately file and record expenses and invoices using QuickBooks or Xero
• Payments: weekly payment run and payroll
• Cash flow reporting: Assist in preparing and maintaining monthly cash flow reports and tracking spend across projects as directed by the CFO
• VAT returns: Handle quarterly VAT returns to ensure compliance with UK financial regulations
• Tax: Provide assistance with tax preparation and compliance
• Annual returns: Support in the preparation of the annual return in collaboration with our CFO
• Data management: Maintain and update financial records in Google Sheets
• Expenses: Management of expenses platform and related enquiries
• Discretion and confidentiality: Handle sensitive financial information with the highest level of discretion

Responsibilities: Team Support

• Support the maintenance of office infrastructure
• Prepare contracts for consultants and vendors and be the first point of contact for any related enquiries.
• Support on discrete research tasks regarding team management and development
• Liaise with vendors, funders and consultants as needed
• Manage organisational subscriptions and file management
• Support the leadership team as needed in the running of the organisation (for example, management of office spaces, coordination of meetings etc)
• Management of organisational registration and ensuring we are meeting all requirements of Company House

In addition to brilliance in your discipline, below are the core attributes we think will make you successful and happy in the role. You are:

• A strong communicator: You enjoy working with others and can provide clear written and verbal communications for non-financial team members
• Excited to learn new things : You are able to adjust to changing circumstances and get excited by the chance to learn new things and suggest ways to improve.
• A doer: You work best when part of a small, collaborative team. You think beyond the limits of your current role, spot opportunities and make things happen.

Experience

• We are looking for someone with at least two years of experience in a previous role
• Previous experience of financial accounting especially around bank reconciliations, month-end, payment run etc
• Excellent time management skills and display a high degree of computer proficiency (including Google Suite and experience of working with databases)
• Previous experience in the not-for-profit sector is preferred but not essential – although we ask for a strong commitment to social impact but this can be through volunteering, activism etc

Compensation and Benefits

• This role is two days a week. We are open to this being two full full days or the allocation being stretched across the week.
• The contract is being offered on a one year fixed-term contract at 37,000 GBP pro-rata with a strong possibility of extension
• Benefits include 35 days annual leave, pro-rata (inclusive of public holidays and grace days), pension scheme
• Own The Space does not negotiate salaries / fees to keep compensation at our organisation as fair and equitable as possible
• Own The Space has offices in London and Bristol, UK. If you are based outside of these locations we are also set up for remote work but we would expect you to travel to London at least one a quarter

Applying

• If you’re interested please send your CV and a paragraph outlining your interest. We are reviewing applications starting on 30th October and will continue until the post is filled. We will not consider applications that do not outline your interest and fit for the role.
• We make our recruitment accessible to any and all people. If you need an accommodation to participate in the application process, please contact us

Inclusion and Diversity

We know that diverse teams lead to better outcomes and each new hire is a chance for Own The Space to bring in new perspectives and approaches. We welcome applications from all backgrounds regardless of gender, age, disability, religion, sexual orientation and cultural identity. We aim for Own The Space to be a welcoming, supportive and creative place to work.

Company: Royal Statistical Society
Salary: £28 to 32k pro rata
Location: London/ hybrid

Line manager: RSS Journals Manager

Line management responsibility: None

Term: Permanent, part-time 21 hours per week (flexibility around days and hours worked)

Background:
Our vision is a world where data is at the heart of understanding and decision-making.

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.

We have more than 12,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.

We are looking for an outstanding candidate to join the publications team in the Digital and Content department of the Society. Working as part of a friendly, professional team, you will support the Journals Manager who oversees and manages the full journal development and delivery process.

The Journal of the Royal Statistical Society consists of three world leading, peer-reviewed scientific journals of statistics and data science, and we have just launched a new, open access journal – RSS: Data Science and Artificial Intelligence. With our 5-year strategy and the focus on impact in all aspects of the Society’s work, this is a great opportunity to get involved in journal delivery and development, and to further develop your experience within journal publishing.

Pension and benefits: Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location: The RSS office is in central London and currently open twice a week. We offer flexible working arrangements and office attendance is encouraged but not mandatory depending on the role. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.

Working hours: 21 hours per week (pro-rated). Applications for job shares and flexible working will also be considered.

Holidays: 25 days per annum (pro-rated), plus bank holidays and an additional close down between Christmas and New Year.

Probation: This post is subject to a six-month probation period.

Job purpose:
To support the Journals Manager who oversees and manages the full journal development and delivery process. This includes securing excellent relations with publishers, editors, editorial panels, trustees and authors as well as developing journal strategy in conjunction with many of the same stakeholders. 

Key responsibilities:

Support and provide administration for the Society’s editorial panels, Journal Webinar Advisory Group, Discussion Meetings Committee and Publications Network

• Proactively support the editors, chair and members of journal committees and groups as directed by the Journals Manager. This involves developing credible relationships with these stakeholders and the publisher and working to support the Journals Manager to facilitate regular meetings, elicit and disseminate papers, reports and analyses prior to meetings and taking notes/writing of minutes
• Coordinate the process of appointing new associate and joint editors as directed by the Journals Manager and update the membership of journal committees and groups in the Society’s CRM system and other repositories
• Design, develop and deliver a programme of journal webinars, working with the Journal Webinar Advisory Group to select papers, invite the authors and agreed discussants, arrange the meeting and rehearsals, and publicise the events
• Work with team members to promote journal content, news, events and innovations to RSS members

Support journal editorial and production processes

• Liaise regularly with the publisher’s editorial office to ensure the smooth running of the journal peer review process and effective support of editors, reviewers, and authors
• Provide support for the journal production process managed by the Journals Manager and delivered by Oxford University Press (OUP), intervening as necessary to ensure reported problems are quickly and effectively resolved
• Provide reports to the Journals Manager and RSS senior management as required on journal activity plans and performance, including regular collection and updating of journal KPIs.

Journal development

• Support the development and delivery of the annual marketing strategy and associated activity planning by OUP and with other RSS management and stakeholders, including the support of marketing and fundraising initiatives
• Support the journals’ continuous development programme, contributing to the identification and implementation of agreed improvements and innovations
• Actively support all aspects of the new journal and its future development
• Review and update the journals publications pages on the Society’s website and the RSS/OUP hub.
• Organise, publicise, deliver and evaluate RSS journal events, specifically the Journal webinar and Discussion Meetings to proactively support the committee membership and stakeholders, upholding the RSS brand and professional reputation
   

General administration

• Write/update descriptions of processes (Standard Operating Procedures) for which you are responsible and share in relevant organisation folders

Person specification:
Essential

• Knowledge of publication processes, preferably gained through experience working to produce a learned journal
• An understanding of the issues facing peer review journals and an understanding of open-access publishing
• Strong communication and writing skills with high attention to detail, able to communicate confidently and concisely with a wide range of people
• Excellent organisational, coordination and planning skills with the ability to prioritise workload and deliver to deadlines
• Experience of organising meetings including the preparation of agendas, circulation of papers, production of minutes and coordinating actions
• Ability to work on own initiative as well as being part of a high-performing team
• Computer literate (Microsoft 365, Dynamics CRM) and ability to adapt to changes in technology
• Ability to work flexibly and cooperatively with team members and members of the RSS, many of whom volunteer their services. NB: the RSS has a flexible working policy but some meetings and events involve being present on set dates and times
• Excellent problem resolution skills
• Committed to on-going personal and professional development

 

How to apply for the role
Please submit your CV and a covering letter to Judith Shorten, RSS Journals Manager, at the email address detailed on our website.

The deadline for receipt of applications is 12 November. 

We may arrange interviews before the deadline has passed.

The covering letter should be a maximum of two sides of A4 and cover why you are interested in the role as well as how you meet the job specific competencies.

Any questions about the role should also be directed to Judith Shorten at the above email. Likewise, if you are interested in applying but cannot do so until nearer the deadline, please email Judith to register your interest.

WasteAid is an international organisation working in low- and middle-income countries to deliver environmental and economic empowerment programs. They focus on supporting emerging green businesses and grassroots entrepreneurs, helping to enhance livelihoods for marginalised communities, promoting circular economy innovation, and contributing to a cleaner, healthier future.

WasteAid is currently looking for an Interim Deputy Director of Programmes, a crucial role responsible for ensuring the effective management and delivery of WasteAid's global initiatives, providing leadership, capacity building, and support to the international programmes team. 

As a member of the Senior Management Team reporting to the Director of Programmes, the Deputy Director will lead and supervise the programmes team. Key responsibilities include resource mobilisation, ensuring programme quality and accountability, and overseeing performance management. The successful candidate will actively participate in in-country programme management, coordination, and strategic meetings alongside the Director of Programmes and country team members. Collaboration with Finance colleagues will be essential for timely budget development, financial planning, and cost management. Additionally, the Deputy Director will support the Director of Programmes in engaging with donors, partner organisations, and external stakeholders to strengthen WasteAid's representation. Regular field visits to support programme teams will also be part of the role.

We are seeking a well-rounded programme professional with significant experience in managing complex international development programmes. The ideal candidate will have a proven track record in leadership, particularly within multidisciplinary teams and diverse cultural contexts. You should excel in providing oversight for a varied portfolio of complex, donor-funded projects and possess strong diplomatic and coordination skills, enabling you to build and maintain key relationships with internal and external stakeholders at all levels.

This is a fully remote, UK-based interim contract lasting approximately 6 months, with the potential to extend to a permanent position depending on both parties' interests. The role is full-time, but part-time (4 days a week) might be considered. Eligibility to work in the UK is required, and some international/national travel may be requested. 

How to apply

WasteAid and Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application. 

Prospectus is dedicated to supporting candidates throughout the application process. To apply, please submit your CV initially and begin preparing your supporting statement. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information needed to formally apply. We look forward to connecting with you soon. 

About Us: 

First Love Foundation is a Christian charity, founded with a mission to transform society through justice, dignity, and equality for all. We empower individuals to break free from poverty and crisis, offering comprehensive support and guidance. Our AQS-accredited service helps those facing income shocks, housing difficulties, health challenges, and more. 

The Role: 

As a Generalist Adviser/Caseworker, you will provide advice, case management, and advocacy services to individuals in need. The ideal candidate will have at least two years’ experience in advocacy or advice roles, with at least one year in casework. You will manage a diverse caseload, collaborating with our team to achieve life-changing outcomes for our clients. 

Key responsibilities include: 

• Providing advice & advocacy on welfare benefits and housing. 

• Managing complex cases, including preparing for appeals and representing clients at tribunals. 

• Offering guidance and support to colleagues and volunteers. 

• Maintaining accurate case records, adhering to AQS standards. 

Who We’re Looking For: 

We are looking for someone with excellent communication and problem-solving skills, a passion for helping others, and the ability to thrive in a fast-paced environment. Experience with welfare benefits and case management systems, such as Advice Pro, is essential. 

We welcome applications from individuals with lived experience and from diverse backgrounds, particularly those reflecting the communities of Tower Hamlets. 

Join us in our mission to transform lives and help create a Britain free from poverty! 

We're looking for a kind, compassionate and resilient Step Down Worker to join our Homelessness service in Kent.
£25,755.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of a Step Down Worker is to provide ongoing support to IDVA clients where the risk has been reduced to a safer level or where a client is referred into the service as medium/standard risk.. The post holder will provide ongoing support which is bespoke according to need and will work in a trauma informed way providing holistic support to aid client's recovery from abuse. This post will be part of the male IDVA team and will work collaboratively with the IDVAs to manage case loads.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Provide ongoing support with a range of client needs including but not limited to attendance at court hearings, mental health, substance issues, and housing support.
- Knowledge of the criminal justice system. Understanding of Marac protocols.
- Support clients to obtain orders where needed and any other civil remedies available to them.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Attending all court and Case Management hearings with clients
- Carry out administration tasks in line with the role as directed.
- Supporting clients to set personalised goals in the form of a Safety and Support Plan.
- Assisting in the recording and reporting of customer incidents.
- Managing any ongoing risks and creating safety plans when required.
- Raising concerns of any increase in risk levels to senior IDVAs.
- Attend case management session with IDVA Team Leader
- Developing productive relationships with partner organisations to improve service outcomes.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the
health and safety of yourself and colleagues.
- Encouraging clients to attend relevant programmes when appropriate.
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to
- Adhering to all other Look Ahead's policies and procedures.
- Engaging in learning and development activity to increase knowledge and skills.
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the IDVA Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:

Essential:
- Some domestic abuse knowledge or experience

Desirable:
- Experience working in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website.

We're looking for a driven, hard-working, and determined Quality & Safety Officer to join our Head Office in Islington.

£30,000 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs. We require a driven, hard-working, and determined individual who can work alongside central teams ensuring they are working effectively.

The post holder will provide practical, analytical and administrative support to the different functions within the customer experience directorate. This includes working closely with the Senior Health and Safety Manager to process relevant documentation, policies, and procedures.

The role will take responsibility for the administration and maintenance of the incident and investigation system (RIVO) and will liaise with the Safeguarding Manager on making sure all required actions are followed up. The role also will lead on the administration of the Quality Management System (QMS) and following up on any actions which follow Quality Audits across services. The role will also have responsibility for following up on non-conformance across the different systems, and produce regular reports with available data.

In addition to your application, please include a one page written statement explaining how you meet the requirements of the role and job spec. Please include examples from previous jobs, voluntary work, academic institutes or any secondments undertaken.

Please email your personal statement

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005801

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Assist with the management of the Look Ahead Health & Safety risk register and annual action plan.
Assist with occasional health and safety and quality audits to gain experience of operations in the field.
Champion the Health & Safety and Safeguarding departments intranet page and document control
Champion the RIVO system, ensuring incidents are reported correctly and manage the follow up actions.
Identify internal themes, trends and good practice emerging from incidents, quality reports and health and safety alerts
Manage the mailboxes across the teams, including H&S, Safeguarding and Quality, responding to any email queries and register this information for further investigation.
Support the processes Look Ahead needs to meet its statutory obligations in all areas pertaining to health, safety, and welfare at work, including statutory training and reporting.
Assist the Senior Health & Safety Manager in co-ordinating the administration and development of health & safety policies, systems of work and procedures.
Analyse and collate the results of Quality visits across the organisation, monitoring the return of improvement plans and self audits.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Senior Practitioner

Location: Lewisham

Salary: £30,350 – £43,675 per annum

Hours: Monday to Friday (9am until 5pm) Dependant on service needs.

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role

Are you a skilled leader with a passion for supporting young people and those affected by substance misuse? Insight Lewisham is seeking a Lead Practitioner to manage a dedicated team and deliver high-quality services to individuals and families in their community.

As Senior Practitioner your duties and responsibilities will include but not be limited too:

• Oversee day-to-day service delivery within your specialist area, ensuring quality and performance targets (KPIs) are met.
• Manage and mentor a team of Recovery Coordinators and Support Workers, providing regular supervision, training, and development.
• Lead the delivery of services that meet local needs, including harm reduction, evidence-based interventions (e.g., Motivational Interviewing, CBT, PSIs), and holistic recovery planning.
• Manage a small caseload (10-15 Young People), conducting comprehensive assessments, risk management, and family involvement in recovery where appropriate.
• Ensure accessibility of services, especially for underrepresented groups, and work with service users to shape future service improvements.
• Deputise for the Service Manager when needed and contribute to strategic planning and corporate activities.

What They’re Looking For:

• Proven leadership experience, ideally in substance misuse, health and social care, or related fields.
• Strong skills in assessment, risk management, and implementing recovery plans.
• Experience delivering 1:1 and group interventions, with knowledge of best practice frameworks (NICE, Care Quality Commission).
• Proficient in Microsoft Office and data analysis to support continuous service improvement.
• Commitment to safeguarding, professional development, and delivering services that reduce harm to individuals and communities.

Why Join Them?

• Be part of a forward-thinking, supportive team dedicated to making a real difference.
• Opportunities for ongoing professional development and career growth.
• Work in a flexible, dynamic environment where you can influence service delivery and innovation.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please proceed through the following link to be redirected to their website to complete your application.

About us

The Royal Parks (TRP) is a charity established in 2017, managing over 5,000 acres of diverse parkland, rare habitats, historic buildings, and monuments in eight Royal Parks across London. These include Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.

We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with 77 million visits annually.

We are now looking for an Assistant Accountant to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £32,666 - £36,000 per annum, depending on experience, plus study support
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a unique opportunity for a versatile accounting professional with experience with working in a small/medium finance team, to elevate their career with our prestigious organisation.

Here, your growth matters and you will discover dedicated study support and plenty of chances for professional development. What’s more, we will offer you a clear path to enhance your financial expertise, within a setting that will enable you to make a meaningful impact that reaches beyond the numbers.

Enjoying the flexibility of a hybrid role, you will discover an array of perks that will keep you motivated, inspired and thriving every day. So, if you’re ready to showcase your skills, grow professionally and support green spaces across London, read on and apply today!

The Role

As an Assistant Accountant, you will play a key supporting role in the financial health of The Royal Parks.

Specifically, you will assist with financial reporting, control, and compliance activities, focusing on areas such as the annual statutory accounts, VAT reporting, and balance sheet reconciliations, as well as supporting with accounts payable, accounts receivable, and cash management activities.

Working alongside the Financial Accountant, you’ll support the completion of year-end accounts, contribute to audit processes, and help maintain efficient financial transaction procedures.

Additionally, you will:

• Update and manage the Fixed Asset and Grant Registers
• Coding invoices and raising POs for the Finance department (e.g. insurance)
• Suggest and help implement improvements to finance policies and processes

About You

To be considered as an Assistant Accountant, you will need

• Experience working within a small to medium-sized finance team
• Basic understanding of double-entry bookkeeping
• A quick learning approach to new systems and processes
• A finance and/or accounting degree, apprenticeship, AAT qualification, ACA/ACCA part qualification, or relevant experience

Other organisations may call this role Junior Accountant, Accounts Junior, Bookkeeper, or Finance Officer.

The Royal Parks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

A rare opportunity for a Chief Executive Officer to join Vibrance. Due to the retirement of our current Chief Executive, we have an exciting opportunity for a new CEO, as we approach our 35th anniversary year and continue our mission to provide high quality, sustainable and viable person-centred services.

Vibrance is a registered charity supporting adults with a disability in London and Essex. We encourage a working environment that at its core is inclusive and pioneering. Vibrance is proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.

You will join us full-time, on a competitive salary of between £100,000 - £120,000. Flexible working, with the expectation for you to travel regularly to our services and attend regular meetings at our head office in Bethnal Green.

Skills and experience of our ideal Chief Executive Officer:
•  Extensive experience in a senior leadership role, preferably at CEO level, within the non-profit and/or Health and Social Care sectors.
•  Experience and involvement in successful capital campaigns and major fundraising initiatives.
•  Experience of working with a Board of Trustees.
•  A track record of organisational growth and development, with a focus on sustainability and impact.
•  Strong financial acumen, with experience in budget management and financial reporting.
•  Strong understanding of regulatory requirements such as those of CQC.
•  Strategic thinking: Ability to develop long-term goals, vision, and strategy for the organisation, aligning all activities toward achieving these objectives.
•  Performance management: Ability to set performance targets, monitor progress and implement corrective actions as needed.
•  Sector expertise: In-depth understanding of the sector in which Vibrance operates, including trends, challenges, and opportunities.

Personal qualities:
•  Visionary leadership: Ability to inspire and guide the organisation and all who work there toward growth and innovation, while remaining committed to its core mission and values, and to get the best out of a team of diverse and talented individuals.
•  Passion and commitment: A passion for supporting people with disabilities and a deep commitment to making a difference.
•  Empathy: Ability to understand the aspirations, needs and motivations of both those we support and work with us. 
•  Persuasiveness and effective communication: Ability to persuade and motivate stakeholders, including employees, Board members, donors, and external partners, and to convey complex ideas persuasively and clearly orally and in writing.
•   Emotional intelligence: Ability to understand and manage own emotions, as well as those of others, and to foster strong relationships and a positive organisational culture.
•  Dealing with conflict: Ability to navigate and resolve conflicts within the organisation effectively, ensuring a collaborative and productive work environment.
•  Adaptability and resilience: Ability to adapt to changing circumstances and unexpected challenges while remaining focused on long-term goals, and to remain focused, motivated, and effective in the face of adversity or setbacks.
•  Integrity: Unwavering commitment to ethical leadership, transparency, and accountability in all actions and decisions in line with our core values.
 

In return for your skills, knowledge, and experience, you’ll enjoy:
•  Generous holiday entitlement
•  Simply Health Optimise Health Plan
•  Membership of the SHPS Direct DC pension scheme
•  Mindful Employer Employee Assistance Programme (24 hours)
•  Enhanced Maternity & Paternity Pay
•  Flexible Working Options 
•  Learning & Development
•  Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies. The purpose of this role is to support customers developing the skills needed to move on to other appropriate accommodation with lower levels of support and greater levels of independence.

This role involves early and late shifts as well as occasional weekend and bank holidays.

For a full job description, please visit our website jobs.lookahead.org.uk

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support individuals to manage their prescribed medication
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
Identify and report appropriately any Safeguarding concerns
Promptly report and follow up maintenance issues
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems
Desirable:

Experience working in mental health
Experience working in supported living schemes
Experience dealing with challenging behaviours
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.