Learning And Development Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
POSITION: Fundraising Manager - London
LOCATION: London, office-based (East London)
SALARY: £33k-£45k dependent on experience + London Allowance
DURATION: Permanent, Full Time (40 hours per week)
WORKING HOURS: Variable (Core Office Hours Mon-Fri 10am – 6pm)
REPORTING TO: Head of Fundraising & Donor Care
THE COMPANY
Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environmental conservation.
As part of our growth and development, and our continuing commitment to improve community relationships, generate income and deliver events nationwide, we are currently seeking a Fundraising Manager to take charge of our London team and office.
WHAT WE OFFER
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
THE ROLE
The Fundraising Manager will be responsible for leading the London team’s overall fundraising strategy and activities. The role requires the postholder to motivate and support their team, and ensure regional and individual fundraising targets are met, in alignment with Islamic Help’s fundraising strategy. This position involves bringing new fundraising opportunities as well as enhancing relationships with existing supporters and donors.
KEY RESPONSIBILITIES:
- Develop and implement comprehensive fundraising strategies aligned with Islamic Help’s objectives and growth plans.
- Identify and prioritise key fundraising programmes and initiatives in collaboration with the Head of Fundraising.
- Lead the fundraising team, providing direction, support, and professional development to ensure high performance and achievement of targets.
- Oversee the planning and execution of large-scale fundraising campaigns, events, and initiatives such as tours, treks, lectures, and dinners.
- Innovate and introduce new fundraising approaches and techniques to enhance donor engagement and increase revenue.
- Cultivate and maintain relationships with major donors, corporate partners, and key stakeholders to secure funding and support.
- Develop tailored proposals and presentations for high-value donors and strategic partners.
- Ensure consistent communication and follow-up with donors, providing regular updates and impact reports.
- Foster a positive and motivating environment for volunteers, recognising and rewarding their contributions.
- Develop and manage the fundraising budget, ensuring cost-effective use of resources.
- Maintain accurate records of fundraising income, pledges, and donor interactions.
- Prepare detailed reports on fundraising performance, including financial outcomes and impact metrics.
- Identify and establish local, national, and international partnerships for joint fundraising initiatives.
- Expand Islamic Help’s capabilities through strategic collaborations, increasing access to expertise, skills, and donor bases.
- Represent Islamic Help at various external events and meetings, acting as an ambassador for the organisation.
- Uphold and promote the values and mission of Islamic Help in all professional interactions.
- Ensure all fundraising activities comply with relevant laws, regulations, and ethical standards.
- Continuously improve fundraising processes and practices based on industry best practices and feedback.
- Maintain personal and team health and safety standards, following organisational policies.
- Commit to ongoing learning and professional development, participating in training workshops and seminars as required.
- Perform any other duties assigned by your line manager that are appropriate to your role within the organisation.
ATTRIBUTES:
Candidates will be required to show:
A proven track record in a senior fundraising role with demonstrated success in raising significant funds.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and relationship-building abilities.
- Strategic thinker with the ability to analyse data and trends.
- Adaptable and flexible in working style as this role will entail evening and weekend work to attend events and meet deadlines. Some travel the country may be necessary to meet with donors or attend events.
HOW TO APPLY
To apply, please email a CV and covering letter detailing how you meet the requirements for the post, to our HR department.
Deadline for this vacancy: 31st July 2024
We regret that only shortlisted candidates will be contacted for an interview.
You must have proof that you have the right to work in the UK.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Please note: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The advert therefore may close sooner than the deadline date.
The client requests no contact from agencies or media sales.
About the role:
We are looking for an organised and proactive Project Administrator to join our team. You will provide essential administrative support to the Project Lead. Primarily focused on East Cheshire NHS Trust, you will assist in the running of our volunteer management contracts by recruiting and liaising with volunteers and other relevant stakeholders, coordinating day to day cover of volunteers and supporting with volunteer events.
What we are looking for:
This role is suited to someone who is looking for an opportunity to develop new, or re-hone previously obtained, skills with a view to expanding within post. You might be seeking to re-enter the workforce following some time away for any number of reasons, so your previous work experience is less important to us than your current commitment and approach to the job.
This role is currently designed to be task oriented, allowing the post holder to learn on the go; but there is room to develop if wanted. A number of different skills might be helpful for the post holder, including strong organisational approach, a willingness to learn, good communication and interpersonal skills and the ability to be self motivated.
We know that our staff team is better when it reflects the communities we seek to serve. We are particularly keen to speak with candidates who might not currently see themselves as part of our make-up. This includes those from Roma, Gypsy and Traveller communities and other racially marginalised backgrounds.
What we can offer:
We're a small, passionate, and hardworking team where everyone’s input is encouraged and valued. We will develop a professional development plan tailored to you as an individual and will support a range of training opportunities.
• Salary of £21,500FTE (this role is 0.5 FTE, therefore pro rata: £10,750)
• 25 days’ starting annual leave, plus bank holidays and up to 3 days during the Christmas period
• We will also support staff to take additional time to fulfil volunteering roles
Key Responsibilities:
1. Provide administrative support to the Project Lead, including managing documents, scheduling meetings, and maintaining records.
2. Assist in the development, implementation, and optimisation of operational processes to enhance efficiency and productivity.
3. Assist in the recruitment of volunteers to East Cheshire NHS Trust.
4. Supporting with volunteer engagement, communications and events.
5. Coordinate and liaise with colleagues to ensure seamless collaboration and integration of operational activities.
6. Liaise with external stakeholders to facilitate effective communication, collaboration, and relationship management.
7. Assist in the preparation of reports, presentations, and documentation related to operational activities.
General Responsibilities as a CVSCE employee:
8. Contribute to the financial health of the organisation through positive compliance with relevant budgetary requirements and processes
9. Contribute to the general high-quality culture of the organisation through active engagement with HR processes
10. Commitment to the values of the organisation, demonstrably applying them to the day-to-day activities of the role
The client requests no contact from agencies or media sales.
Prison Facilitator - HMP New Hall
Location: Wakefield
Salary: £27,584
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP New Hall, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the week commencing 22 July 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-214985
Training and Education Lead
We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).
Position: Training and Education Lead (two positions)
Location: London/Hybrid
Salary: £30,000 - £31,500 per annum (pro-rated for parental cover)
Hours: Full-time
Contract: Permanent and 6 months parental cover
Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
We have two events-based roles to support our training and development courses. These courses are delivered either face-to-face or hybrid and are often delivered by a team of the organisation’s members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus some bespoke, in-house training to be agreed upon with clients. There will also be additional in-house training to be secured for the remainder of 2024 and the first part of 2025.
The role holders will work within our professional development team, headed up by the director of professional development. They will report directly to the director and work alongside other team members to deliver an effective apprenticeship programme.
Our working pattern is hybrid, with attendance in the office expected for three days per week, including every Wednesday. You may also be expected to attend events across the UK and overseas.
Key responsibilities include:
- Support the course working parties including the production of agendas and minutes
- Create booking pages via iMIS and make them live when approved.
- Manage bookings and respond to queries.
- Prepare and distribute course information, delegate packs, learning materials and handbooks as required.
- Organise and attend volunteer Working Party meetings as required.
- Negotiate contracts, attend site visits where needed and finalise contracts.
- Liaise with suppliers, delegates and speakers to ensure all final details are communicated.
- Process bookings via iMIS, including sending booking confirmations.
- Respond to queries from delegates and potential delegates such as queries on their course or programme and progress.
- Ensure that accurate and complete records of attendance and progress are maintained.
- Ensure delegates' and speaker needs are met before and after the course.
About you:
To be successful in this role, you will need experience managing events (face-to-face and hybrid) including liaising with speakers and managing the technology. You will be able to work with colleagues to identify and contact potential speakers. You will also be able to manage the budget for the course delivery. To be successful at the organisation, you will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.
You will also bring with you the following skills and experience:
- A qualification or experience in event and/or learning management
- Experience in managing the delivery of courses and training programmes including course agendas, delegate and speaker support and course administration
- Strong planning and prioritisation skills with the ability to multitask
- Excellent oral and written English
- Excellent Customer Service skills
- Excellent organisational and administrative skills including record-keeping and attention to detail
- Basic financial awareness and understanding for example working to a budget and controlling costs
- Suitability to work with apprentices and vulnerable people including acceptable DBS record
- General IT skills including MS Office (e.g. Word mail merges and Excel reporting). An aptitude for learning new software/portals and experience with customer databases such as iMIS, webinar and eLearning platforms will be an advantage
How to apply:
Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.
You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.
About the organisation:
The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients. They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.
They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.
Other roles you may have experience in could include Events Management, Events Supervisor, Meeting and Events Manager, Education Lead, Training Lead, Education and Training Manager, Training and Education Manager, Resource and Evaluation Manager, Training Officer, Monitoring and Evaluation Officer, Impact Manager, Monitoring and Evaluation Learning Specialist etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Kentown Family Support Worker
2 Positions Available to Cover Blackpool and Surrounding Areas or Cumbria and Surrounding Areas
Total Reward: £21,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
Rainbow Trust is looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.
Reporting to the Kentown Project Lead out of our out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness
What we’re looking for:
- An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
- A warm, inclusive approach to achieving goals quickly and correctly
- Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
- Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
- A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
- A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interviews will take place via Microsoft Teams or in person. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies Two-Star rated organisation.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will also be able to work from home within the UK, with the expectation that you will attend our offices and travel as needed for your role. If you need flexible working arrangements, please outline this in your application.
The RSC has an exceptional diversity of audiences - from employees across the world, teachers, scientists and academics, librarians and corporates to politicians and the public. Our work includes activities focused on our role as a support service to UK and international staff, a data source (e.g. for developers consuming data via APIs), a professional body (e.g. supporting members), a publisher (e.g. selling journals, books and databases), and an education resource (e.g. providing content to teachers, students and professionals). Our technology services underpin the operations of all staff members and of our websites and services.
As a Software Development Team Leader for the Royal Society of Chemistry, you will shape the software architecture and the fine grained detail of configuration and implementation throughout the software development lifecycle for performance, security and maintainability of the applications we build.
Working within our DevOps team and with your colleagues across the directorate, you will lead a team of cross-functional technical staff, comprised of both back-end (.NET C#, node.JS), front-end (HTML/CSS/JS/Vue.JS) developers, test automation engineers and site reliability engineers. Your work will enable the Royal Society of Chemistry to build, scale and continually improve our websites and services, serving our global audience of customers, users and colleagues. You will oversee the technical aspects of the product roadmap, working closely in collaboration with Solutions Architects and other Team Leaders to align with, contribute to and iterate on a shared architectural repository, guiding agile workstream members in technical implementation, assigning and ensuring quality delivery of backlog items and taking ownership of technical changes and releases. You will also directly line manage a small number
of back-end C# .NET developers.
We are looking for:
• Strong knowledge and experience of full stack (.NET C# back-end development, HTML/CSS/JS/Vue.JS front-end development) software development life cycles.
• Experience with DevOps best practice, such as continuous delivery, continuous testing, infrastructure as code etc.
• Experience working within Agile practices, particularly Scrum and Kanban.
• People management experience including delivery quality, workloads and personal development.
• Knowledge of Authentication and Authorisation protocols (SAML, OpenID Connect).
When applying, please provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills, knowledge and competencies match the requirements outlined in the job description.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who have a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Location: Cambridge
Position Type: Permanent
Hours: Full time
Salary: £61,420 - £75,070 per annum plus benefits
Closing Date 14/07/2024
Visit our Work For Us website to learn more about us, our Equal Opportunities Statement and Inclusive Culture Pledge and excellent benefits.
You may also have experience in the following: Software Engineering Team Lead, Lead Software Engineer, Software Development Lead, Software Solutions Team Leader, Principal Software Engineer, Technology Team Leader, Software Engineer, etc.
REF-215 144
At Interlink RCT we deliver rewarding work with people and communities and are committed to the wellbeing, support and learning and development of everyone in our small team. We provide an 8% non-contributory pension and 30 days annual leave and offer a flexible working environment.
We are looking for someone who is able to lead on marketing Interlink RCT and communicating with our 650 members. Please apply if you are passionate about working alongside communities, are creative and have experience of promotion and communication.
Interlink is a Culturally Competent and Disability Confident employer. All applicants will receive careful consideration for interview. For an application pack including role description and competencies for the role please contact us.
The client requests no contact from agencies or media sales.
Enhanced Support Worker
We're looking for a kind, compassionate and resilient Enhance Support Worker to join our RBKC Heaney Cluster Service service in Ladbroke Grove.
£25,937.60 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience of working with complex needs/ street homeless
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Co produce In Reach services at the Assessment Centre so that we are able to action plan jointly with partner agencies and feed into any action plans in regard to customers support needs e.g. Substance Misuse treatment plans
Attend training and workshops that are delivered via partner agencies were possible to provide a through and up to date assessment.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
We're looking for a kind, compassionate and resilient Support Worker to join our Hounslow Young People Service Chiswick.
£22,120.00 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
We are recruiting for Enhanced Support Workers to join our dynamic service and team. You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people and Enhanced Support Workers are required to build and maintain those relationships to coordinator the young person's support.
This role requires working on a rota pattern encompassing mix of shifts between 07:15- 15:15 & 13:45 - 21:45, including weekends.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
FOR FULL JOB DESCRIPTION PLEASE SEE OUR WEBSITE
About you:
A passion to support young people to reach their potential, succeed and thrive independently given the right support with a 'can do' attitude
A strong customer focus and commitment to putting customers' interests and voices at the heart of all aspects of provision
A commitment to asset based approaches - considering what matters to individuals, not just what is the matter with customers
An outcomes focus and approach to working
Strong self-awareness and commitment to acting as a positive role model
A commitment to non-discriminatory practice and to promoting equality and diversity
A commitment to acting as a corporate parent in all aspects of practice where applicable
A commitment to effective joint working with partners to meet customers needs
A strong sense of personal accountability
The ability to critically reflect on practice to improve future approaches
Engage in learning and development activity to increase knowledge and skills
What you'll bring:
Essential:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Ability to adapt to challenging environments
Excellent communication skills both verbal and written
Ability to plan, manage and evaluate outcome focused activities and support programmes
Interpersonal skills to build relationships with young people in 1:1 and group settings
Strong personal resilience and excellent teamwork skills
Desirable:
Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Membership and Elections Manager
Reports to: Head of People and Resources
Line reports: Membership Administrator
Contract terms: 35 hours per week
Salary: £53,694-£55,168
Location: London based with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Main Purpose
This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.
You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.
You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.
You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.
Key responsibilities
- manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
- deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
- provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
- ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
- keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
- ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
- support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
- actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
- manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
- manage the Membership Working Group to maximise strategic impact and new approaches to membership services
- oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
- work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
- lead and support the team, including through the identification and delivery of professional development opportunities
- manage the integrity of membership data in compliance with UK GDPR
Elections
- plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
- drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
- communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
- ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
- maintain an overview of all committee appointments and vacancies
- manage the onboarding process of new appointments with the support of the College Executive Assistant
- measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
- provide election reports and insights to the Board, Honorary Secretary and SMT when required
To undertake other duties as required:
- Undertake any other reasonable duties as required by the College
- Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects
Person Specification
Knowledge, Qualifications and Experience
- strategic experience in a membership or donor-based organisation
- processing direct debit subscriptions
- CRM and/or membership databases knowledge
- leadership & management qualification or relevant experience
Skills and Abilities
- a proven track record of delivering positive results in a membership environment
- ability to deliver strategic aims/priorities and meet challenging targets
- can use discretion and apply guidelines sensibly and consistently
- ability to work accurately and methodically under pressure and with conflicting demands
- can deal with a varied workload, multi-task and work to tight deadlines
- ability to work and communicate effectively with people at all levels, including staff and clinicians
Personal attributes
- work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
- support the Head of People and Resources with other aspects of the department’s work
- participate in personal and organisational development activities
- commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
- committed to continuing professional development
- solution orientated with a drive to find opportunities for improvement and innovation
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working ( 2 days in the office, three from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit a 2-page CV and 1-page covering letter The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on Monday 15 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 12noon 8 July.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Specialist Caseworker Violence and Exploitation
Location: London / Agile working
Contract: permanent, subject to funding
Hours: 32 hours over a 4 day week)
Starting salary: £27,445 rising to £33,220
As Safer London enters a dynamic new stage of development looking at the next phase of its organisational strategy, we have an exciting opportunity for a motivated and experienced individual to join our dedicated team of practitioners. We are currently seeking a Specialist Caseworker Violence and Exploitation to work alongside those young Londoners affected by violence and exploitation.
About you:
Do you have the expertise and knowledge to support young Londoners impacted by violence and exploitation? Do you have an understanding and curiosity about the diverse experiences and challenges young Londoners face? Are you committed to social justice, equity, and inclusion? Are you resilient? If yes, then you could be who we are looking for.
About us:
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families, and peers in the places where they spend their time, we can create a safer London not just for them but for everyone.
About the role:
In this impactful role, you will cultivate strong trusting relationships with young Londoners, offering personalised support on a one-to-one basis. Your responsibilities will encompass a diverse range of direct support and advocacy, with a focus on safeguarding and the wellbeing of young Londoners affected by violence and exploitation.
What we offer:
Safer London continually reviews its pay and offers a competitive benefits package to all employees, including the following benefits:
- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working: flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces).
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- New modern offices.
- A contributory Pension Scheme.
- Enhanced family leave.
- Reduced caseloads compared to statutory services.
- Interest-free Season Ticket Loans.
- Cycle to Work Scheme.
- Free access to a confidential 24/7 helpline service with a specialist range of support and information.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of learning courses.
- Initial Annual Leave allowance of 28 days’ holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro rata entitlement. From April 1st, the annual leave benefit will be pro rata in line with a 32-hour working week.
Additional Information:
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidate.
We encourage people from all sections of our community to apply for jobs with us. We particularly welcome disabled, male and LGBTQIA+ applicants because these communities are currently under-represented in our workforce. We know that to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
Sound good? Here’s how to apply:
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As an agile working organisation, shortlisting will take place on a rolling basis and the closing date is subject to change at any time. Interviews will take place in person in Central London.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Waltham Forest.
£10,941.00 per annum, working 16 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers are responsible for supporting people with autism, learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
Margery Park is a 3 bed Supported living service, for customers with learning disabilities and Autism and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person.
Support Workers will need to be flexible and shifts will require some mornings, afternoons/Evenings and weekends.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
* Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
* Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
* Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
* Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
* May need driving the customer to activities using the customer's vehicle, in rotation with the wider team;
* Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent
* Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities and supporting them in line with a PBS framework
Desirable:
* Driving licence and a willingness to drive as part of support duties
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Here at Peabody, we have an opportunity for a Female Specialist Support Worker (equivalent to Female Specialist Housing Caseworker) on a Permanent on a full-time basis at our female only scheme in Stoke Newington.
The service is part our Complex Needs Service in London, a supported housing scheme for single homeless females aged 16-21 years, including care leavers and ex-offender with high support needs.
We support young women to gain independence, supporting them holistically to reach their goals/aspirations and move on to independent living.
We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
What we’re looking for:
- Do you have a background working with vulnerable young females (18-21 years) within either a social housing, education, or charity sector where the focus is their development and personal growth?
- Do you have lived or professional experience of managing complex needs, which include homelessness, mental health or any other high risk or high harm behaviours or high vulnerability?
- Do you have experience of working with young people who have challenging behaviour or conflict where you can engage, be approachable and provide required constructive support?
- Do you have thorough and up to date knowledge of safeguarding and trauma informed principles?
If so, this role is perfect for you!
A bit about the role:
As a Female Specialist Support Worker (Specialist Female Housing Caseworker), you will work with a team of highly motivated, compassionate, and dedicated colleagues to help young women prepare to live independently.
Your role is to support a caseload of 18–21-year-olds, all with varying needs, so they are ready to live independently after a period of 12 months.
If you have ever wanted a job where you can really make a positive difference to someone’s life, then this is it!
Some of the key results for the role include:
- Being able to work closely with your colleagues and a range of external agencies.
- Plan and deliver fun and meaningful activities for young people living at the project.
- Keep the project clean and tidy.
- Bring a discreet and sensitive approach with strong professional boundaries.
- Understanding safeguarding and being able to provide support around the benefit system.
Key Points:
This role will require an Enhanced DBS check.
You must be able to work shifts between 8AM to 4PM and from 2PM to 10PM across 7 days per week including bank holidays?
You must have thorough knowledge and/or experience of Safeguarding Young Adults.
Development opportunity, if you do not already have an NVQ level 3 in a related subject we would be willing to support you achieve one!
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Female Specialist Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing date: 15 July 2024
Interviews will be held week commencing 15 July and 22 July
Contract type Permanent
Weekly hours Monday - Sunday 37.5 hrs 08:00-16:00 & 14:00-22.00 shifts
Leadership and Engagement Coordinator
Contract: Permanent, Full Time, 35 hours per week
Salary: £27,679 - £29,063 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your great organisation and coordination skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Leadership and Engagement Co-ordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Leadership and Engagement team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.
About the Role:
As our detail-oriented and problem-solving Leadership and Engagement Co-ordinator you will provide high quality co-ordination, administration and project support to the Leadership & Engagement Team.
In this role, you will:
- Co-ordinate logistics and provide administrative support for our learning, management and leadership programmes across WaterAid, including co-ordinating participant lists and invitations, logistical and travel administration, collation and production of materials, booking meetings, gathering and analysing evaluation data and other associated tasks.
- Provide administration of our learning management system (LMS), including managing users and all other LMS administration including setting up new starters and generating course completion reports.
- Provide administrative support for the pro bono coaching programme.
- Provide administrative support for psychometric assessments and 360-degree feedback including setting up assessments and managing responses.
- Monitor the Learning inbox and respond to and escalate queries as appropriate.
- Process invoices and expenses, ensuring complete and accessible records and reports on reasons for variances and provide cover for the Internal Communications and Engagement Officer.
- Provide contract management support ensuring compliance and best practice including the upload and registration of all Leadership and Engagement Team contracts on to WaterAid's contract register.
- Maintain Leadership and Learning pages on the global intranet.
- Support and update the global induction, keeping online resources up to date and supporting local People Teams with their local inductions. Project manage the global induction programme for senior leaders.
- Book, support and contribute to in person and virtual team meetings.
- Update & maintain learning resources and team files ensuring effective filing systems and GDPR compliance for the Leadership and Engagement Team through data cleansing and maintaining data security and integrity.
- Collaboratively work across the Leadership and Engagement Team, providing support and cross cover when necessary, including ensuring that all new team members are fully inducted and have access to and can use all relevant systems.
About You:
- Proven experience in providing excellent co-ordination and administration support to a team or an individual - including diary management and organisational skills.
- To be brilliantly organised and motivated by the desire to support others to be effective and efficient in their work.
- Strong time management and prioritisation skills with the tenacity to problem solve.
- Excellent accuracy and attention to detail.
- To be a good listener with great interpersonal and communication skills (written and verbal) including across geographical and cultural boundaries.
- A flexible and pro-active approach to work including the ability to identify and manage multiple and changing priorities in a fast-paced environment.
- Digital literacy with good IT Skills and ability to use Office 365 tools of Outlook, Word, PowerPoint, Excel and SharePoint and set up virtual meetings on MS Teams.
- Integrity and the ability to act with discretion and respect confidentiality.
- The ability to work calmly under pressure and drive tasks through to completion.
- A positive, outgoing, helpful disposition and a team player, able to work in a collaborative and adaptable way.
- The ability to represent the Leadership and Engagement Team across a range of local and global key stakeholders (internal and external), including external suppliers.
- An interest in Learning and Development and commitment to personal learning and development.
- A working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience in learning and development administration.
- Experience of using a Learning Management Software.
- Some knowledge of e-Learning.
- Ability to speak and write in French, Portuguese or Spanish would be an advantage.
- Experience of working in an international team and operating in a matrix structure.
- Experience or knowledge of the development sector.
Closing date: Applications will close at 23:59 on Monday 15th July. Availability for the first virtual interviews is required from 29th July to 2nd August. Final interviews will be in person at our office in Canary Wharf, London between 5th to 9th August.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.