Lead Manager Jobs in Leeds
Associate Director
We are looking to recruit talented people to a number of new roles. The Associate Director – East of England will lead the Stroke Association’s work in East of England to significantly increase their reach and impact, making a positive difference to the lives of people affected by stroke.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
Position: S11194 Associate Director – East of England
Location: Home-based, East of England. Extensive travel will be required as part of this role (including team meetings in the East of England and other work related meetings)
Hours: Part-time, 21 hours per week (but applications from those seeking 14 to 21 hours per week will be considered.
Salary: circa £36,637 per annum for 21 hours per week, pro rata for less hours. Inner London weighting £2,370 per annum, pro rata for less hours or outer London weighting £1,260 per annum, pro rata for less hours may be applied in accordance to where you live
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 16 September 2024
Interview Date: To be confirmed.
Interviews will be held via Teams. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Executive Director of Locality Impact our Locality Impact Directorate is responsible for the effective delivery of high quality commissioned and non-commissioned support to stroke survivors and carers. We provide a range of support for people from the early days after stroke throughout their recovery and into the longer term, working closely with our network of volunteers, Stroke Association support groups, and independent groups as part of the Stroke Group Network.
You’ll lead a motivated and engaged team of staff and volunteers to:
· Champion and support improvements to NHS stroke services, building effective relationships with key stakeholders and influencing local stroke policy and practice
· Increase the reach and impact of locality delivered services to ensure all new stroke survivors in the East of England receive the support they need to rebuild their lives after stroke
· Engage with the wider stroke community to put stroke on the map and ensure stroke survivors have the support they need, with a focus on addressing health inequalities
About You
You will have:
· Senior-level experience in advocacy/influencing; service delivery or community engagement and development.
· Senior level experience influencing local or national policy change, ideally in health and social care.
· Substantial experience of holding senior-level relationships with partner organisations, ideally in health and social care / the NHS and a strong understanding of systems leadership.
· Substantial experience of leading high performing teams and large distributed teams (paid staff and volunteers) and an inspiring and motivational approach to leadership.
The East of England comprises of the areas within the Integrated Care Boards of: Cambridgeshire and Peterborough, Norfolk and Waveney, Suffolk and North East Essex, Mid and South Essex, Hertfordshire and West Essex, Bedfordshire, Luton and Milton Keynes.
This role requires extensive travel across a large geographical locality. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Engagement, Community Engagement, Health Policy, Advocacy, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Senior Project Officer
Directorate: Strategy and Knowledge
Team: Development and Implementation Team (Specifically Talk Relationships)
Contract: Permanent
Location: Home/Remote or based in any NSPCC office.
Date Written/ Amended: July 24
Context and Background
The NSPCC’s purpose is to prevent child abuse and neglect of children across the UK and Channel Islands. We have been fighting for childhood for the last 130 years and our organisational strategy for 2021-2031 is enabling the NSPCC to achieve greater change for children and inspiring others to join us in the fight for childhood.
Our services help children who’ve been abused, protect children at risk and find the best ways to prevent child abuse from ever happening. We work directly with children and families through our national and regional hubs across the UK and Channel Islands. We also give support to thousands of adults and young people in need through the NSPCC Helpline and Childline. We work with schools up and down the country through our Speak Out Stay Safe programme, helping children to keep themselves safe. And our projects such as Together for Childhood help children who’ve experienced abuse, support parents, and work to transform the way communities come together to prevent child cruelty.
Our local services support children and families throughout the UK and Channel Islands. We provide therapeutic services to help children move on from abuse, as well as supporting parents and families in caring for their children. We help professionals make the best decisions for children and young people, and support communities to help prevent abuse from happening in the first place
Job purpose
Responsible for supporting the development and delivery of the NSPCC’s sex and relationships education service ‘Talk Relationships’, in line with our strategy, to time and in budget.
Key relationships - Internal
· Reports to Associate Head of Development for Child Sexual Abuse (this will change to the Project Development Manager for Talk Relationships in 2025)
· Colleagues in Development and Implementation Team
· Colleagues in other teams and directorates, including Participation, Policy and Public Affairs, Childline, Communications, Direct Services – in particular the schools service, Local Campaigns, and Income Generation.
Key relationships - External
· Other third sector organisations working in child protection, safeguarding, participation and online safety.
· Schools and education organisations. Professional bodies including education, social care and law enforcement.
Main duties and responsibilities
Project delivery
· Provide day to day support to the Project Development Manager to ensure the project plan is kept up to date, all workstreams have leads and tasks are on track
· Undertake tasks on workstreams as needed, this could include creation of content, contribution to service design and leading time limited projects
· Coordinate and attend internal and external meetings with a range of stakeholders, undertake tasks as appropriate to support the project
· Be able to work to tight deadlines and on multiple workstreams at the same time
Governance
· Support the creation of regular project reports and project board papers
· Ensure that project paperwork is up to date and that actions are undertaken
Quality
· Support the piloting and testing of services and approaches along with colleagues from research and evidence team
· Provide support to colleagues from the schools service and external partners in piloting but also in rolling out the Talk Relationships programme
· Support the RASCI quality assurance process
Relationships
· Manage a range of internal and external relationships with colleagues in other directorates and subject matter experts
· Manage activities with internal and external stakeholders such as holding events, briefings, focus groups and training
Responsibilities for all Staff within the Strategy and Knowledge Directorate
· Commitment to the NSPCC’s vision and purpose
· Commitment to high standards of service delivery and customer care
· Carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for children’s rights
· Maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures
· Willingness to work flexibly in approach to work and/or work time requirements
· Commit to personal development around working requirements which will include attending training courses
· Commit to apply NSPCC’s values and behaviours to all aspects of work
• A commitment to safeguard and promote the welfare of children and young people
Person specification
1. Knowledge relevant to NSPCC strategic objectives, specifically the education sector, relationships and sex education
2. Experience of leading or significant contribution to the development of services, approaches or interventions
3. Evidence of use of project management skills and approaches
4. Confidence in engaging a range of professionals and stakeholders in a range of contexts
5. Demonstrate a strong understanding of safeguarding and child protection principles and able to work to existing policies and procedures.
6. Highly organised individual, able to plan, monitor and implement projects/initiatives to agreed deadlines often with conflicting priorities.
7. Proven ability to work with autonomy and able to think logically and clearly to solve problems when they arise, working under pressure where required, whilst still retaining strong attention to detail.
8. Strong interpersonal skills, with experience of working collaboratively within a busy team which has to deliver their work to clear time and quality standards.
9. Able to demonstrate the use of integrity and judgment to manage confidential information.
This role is homebased/flexible but does require some travel within the UK..
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Blind Veterans UK, a military charity, who provide veterans with rehabilitation, training, practical advice and emotional support. They help blind ex-Service people of every generation lead the life they choose, rebuilding lives after sight loss, away from isolation and towards a life of fulfilment.
The charity is in a period of transformation. Over the next two years they will be revising the organisational strategy and planning for a new future, so that they are able to deliver the best possible support to their existing and potential beneficiaries from a financially sustainable position. The Head of People & Culture will provide support and leadership to the HR partners and advisors and ensure fair and consistent delivery of the Charity’s HR service. This role will be a change agent, and strategic partner, contributing to, and leading business conversations.
The Head of People & Culture will play a key role in change management, employee relations, talent management, leadership development, and employee engagement initiatives.
The successful candidate must be able to demonstrate:
- Current, extensive knowledge of key HR processes and best practice.
- Experience of leading, motivating, and supporting HR teams.
- Relationship management, especially at managerial and stakeholder levels.
- Business management, including financial management and strategic planning.
- Comprehensive understanding of employment laws, including inclusion and diversity programmes.
- Comprehensive understanding of the charity sector, focus area and business trends.
- Demonstrable experience of applying the principles of coaching and/or mentoring.
We are seeking a motivational people manager with excellent influencing and negotiating skills, strong verbal and written communication skills, including active listening, and with the ability to take a logical and analytical approach to problem-solving.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status*, or other category protected by law.
*Blind Veterans UK will interview any veterans who apply for this role.
Location: Homebased, with some travel
Closing date: Sunday 8th September 2024
Interviews with Blind Veterans UK will take place in London on Wednesday 18th September
Due to the urgent nature of the role, Charisma will be reviewing and conducting vetting interviews on a rolling basis in preparation for the interview day on 18th September. Please apply as soon as possible to avoid disappointment.
The successful candidate will need to be able to start the role at the end of September / early October. As such we are only able to progress candidates who have a 1 month or less notice period or availability.
Rape Crisis England & Wales is the feminist charity working to end sexual violence and abuse across
England and Wales, and is responsible for leading on the 24/7 Rape and Sexual Abuse Support Line, a
telephone and webchat support service covering England and Wales. This role is focussed on supporting
the smooth running of the 24/7 Support Line and ensuring we are delivering the best possible service for
survivors of sexual violence.
The client requests no contact from agencies or media sales.
The Biochemical Society are seeking a Marketing and Communications Officer to support the work of the Marketing and Communications team across the organization to support member and community engagement.
In this role, the postholder will provide support with the full range of activities across the organization, building outreach and engagement with audiences and driving brand awareness and impact across the sector.
The postholder should possess outstanding copywriting skills, an excellent eye for design, and should demonstrate a good understanding of branding and visual identity and support with marketing activities across the membership and community remit, including regular mailing campaigns and social media activity. Along with this, collaborate with other societies and other organisations to promote the Society's objectives.
Suitable candidates will have a background in marketing and experience with effiecient competency using CRM and tracking systems, and have excellent organization and communication skills.
Although advertised as remote, there are options available for working within an office in London up to a few days per week, should that be preferred.
For more information, please visit our website.
Closing date: 4th September 2024
Interview Dates: 10th-12th September 2024
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter.
This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
Closing date: 30th August
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for an inspiring storyteller, digital innovator and cross-organisation relationship builder. This role forms part of an award winning, collaborative Internal Communications and Engagement team that is focused on creating an inspiring workplace through communications with a dotted line into our Volunteering team.
This role is focused on shaping the direction of travel for our amazing volunteering community and the managers that support them. It will be built on strong foundations, but it will involve some initial discovery off the back of our recent engagement survey to build communications for the future that have the greatest impact for our volunteers.
It’s a varied role – from storytelling and innovation through to channel management and events. Building strong, trusted relationships across the organisation is an essential skill to help build a connection to cause. It will make sure volunteers are supported as they gift their time, have what they need to experience the impact of their work and really getting to understand the organisation and the most effective ways to communicate. Stimulating conversations, championing colleague voice and creating a culture of open and transparent communication are all part of this role.
About you
You’ll be a real team player with a curiosity to understand our Society, how our volunteers communicate and like to be communicated with. You’ll be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across our volunteering community, while sharing the stories of our volunteers with staff too.
You’ll be someone whose approach is rooted in thinking through ‘how can we iterate this to make it better?’, as well as helping to shape a culture of belonging and strive to make our communications as inclusive as they can be.
You’ll be excited by the opportunity of exploring new ways to communicate and engage and sit within a wider Internal Communications and Engagement team who know the power of great communications to effect impactful outcomes for those living with dementia.
You’ll have the opportunity and time to develop ideas when leading on key projects and campaigns throughout the year, working in collaboration with our volunteering team as well as other teams across the organisation.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Inclusion and Youth Support Assistant
Department: Support and Inclusion
Reports to: Inclusion Manager
Location: Home based (some national travel, with offices in London and Lingfield)
Hours of Work: Part-time (30hrs)
Salary: £21,121 to £22,080 (FTE £26,050 to £27,232)
All year round, permanent
Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
Please provide a CV and supporting statement aligned to the person specification.
The successful applicant will be required to attend 1-day mandatory training in Lingfield, Surrey.
About the Role
We are looking for a highly motivated and enthusiastic Inclusion and Youth Support Assistant to join our team. You’ll be a key first point of contact for young people with epilepsy, their families and a variety of professionals – working with them to provide the training, resources, support and information needed to ensure all children and young people with epilepsy feel informed, confident and fully included in education, sport and society.
At Young Epilepsy young people are at the heart of everything we do, and the purpose of this role is to ensure that children and young people with epilepsy access and shape the support that we provide. This will include liaising with families and young people, schools and other professionals, all with a friendly, sensitive and professional manner. You will be supporting the development and delivery of our online and face-to-face workshops and will help build a network of professionals engaging with our services.
The need for our services is great, so this role will be an exciting chance to support our ambitious strategy. If you are highly organised, a confident communicator and are driven to support young people, we want to hear from you!
What we need from you
- Energetic, passionate, and proactive about young people, participation and inclusion in all areas of learning and play.
- Comfortable communicating with a range of people, on the phone, email or in person, to be a first point of contact with the charity.
- Dynamic and flexible, able to build strong relationships with a wide range of people including young people and professionals.
- Awareness of, or curiosity about, the youth landscape and what is impacting young people today, and able to put this through the lens of living epilepsy.
- Excellent communication, organisational and time-management skills.
- Proficiency in Microsoft Office and other relevant software.
- Knowledge and experience of safeguarding children and young people and working with DSLs.
- Eagerness to learn about epilepsy or coming with knowledge and experience of the condition.
Relevant experience working with young people is desirable but not essential if you have wider relevant experience and skills.
Your Benefits
- Comprehensive training and professional development opportunities
- Generous annual leave
- Occupational pension scheme
- On-site accommodation available
- Subsidised dining room
- Gym membership options (on and off-site)
- Your Rewards, giving you access to nationwide discounts and benefits
- Free parking on campus
- Access to a working farm and horticultural area
We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car.
About us
Young Epilepsy is the children and young people’s epilepsy charity. Our purpose is to create a society in which children and young people with epilepsy are enabled to thrive and fulfil their potential. A society in which their voices are respected, and their ambitions realised.
We work with children and young people across the country, as well as many of those people and organisations who shape their lives - parents, health and care professionals, researchers, teachers, policymakers and more.
Informed by young people and drawing on our strong legacy of expertise in education, health and research, we have developed and published our 2020-2025 strategy.
This focuses our work around 3 key offers: health and research, voice and support and St Piers special education. Within these key offers we aim to:
- Coordinate research that improves diagnosis and treatments, and deliver cutting-edge health services
- Campaign for children’s rights, supporting them in school and college and providing innovation tools, information, and practical help for living day-to-day life
- Provide an innovative and creative environment for children and young people with epilepsy, autism, and severe learning difficulties.
For further details of these and other vacancies, please visit our website.
***No agencies please ***
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland, home based in North Scotland (Inverness or surrounding area due to travel requirements and location of NHS services).
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
RELATIONSHIP EXECUTIVE
Salary: £26,000 - £28,000
Department: Marketing, Fundraising and Engagement
Reports to: Divisional Manager - Division 3
Location: Home-based in England. The Division covers Central England & Wales incl. Birmingham, Worcester, Cheltenham, Oxford. Candidates are required to live on patch or within 20 miles of the border.
Hours: 35 hours per week
Contract type: Permanent
Closing date: Sunday 1 September 2024, 23:55
Interview date: w/c 9 September 2024
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for you to join us as a Relationship Executive. In this role, you'll work on managing individual, group and corporate supporter relationships. You'll provide an exceptional level of service, predominantly over the phone and by mail and email, to help maximise in year and lifetime value, and transition relevant supporters to Relationship Managers to extend their journey with us.
What will I be doing?
Managing initial and ongoing contact for low, mid value and light touch relationships including and not limited to individuals, fundraising groups, corporate organisations, and Free Will service acquisitions within the region
Providing excellent customer service to support fundraisers via phone, mail and e-mail, enhancing their fundraising experience and driving increased income and lifetime value
Providing timely contact to supporters at various stages of their fundraising journey, providing reward, recognition, and fundraising materials as required
Supporting the development of a robust prospect pipeline of opportunities, identifying and cultivating leads with a strong focus on lifetime value to CRUK
Identifying supporters with high value potential or specific stewardship requirements across income streams and passing relationships to the Relationship Manager to maximise income and build long term relationships
Responsible for achieving agreed income target and support regional budgets by reporting on and setting monthly targets
Working with wider divisional team and drive supporter recruitment and re-engagement
Ensuring supporter records are entered and maintained on systems and associated pipelines.
What skills will I need?
Experience of providing excellent customer service
Strong communication skills, in both verbal and written form with an ability to influence others using clear, candid communication - predominantly over the phone
Good listening skills to build effective and valuable relationships with supporters
Excellent organisation and time management skills
Ability and confidence to solve straightforward problems with the direction, guidance and support of colleagues
Experience of working with colleagues to find new or better ways to do things and to make changes appropriately
Excellent attention to detail and experience of entering and managing data in a database system
Ability to understand the fundraising or charity/voluntary sector.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Digital Enablement Officer
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT40 Digital Enablement Officer
Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 September 2024
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This role of the Customer Enablement Officer works as part of the Technology team to ensure that our people have the best experiences in their use of technology and that the technology is fit for purpose and meets the needs of the outcomes that our people want to achieve.
Key responsibilities include:
· Ensure that staff use technology in a way that gives them the best experiences.
· Help staff enable operations and processes using technology
· Support users in adopting changes to digital solutions & processes.
· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.
· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.
· Facilitating targeted workshops that involve specific delivery of knowledge sharing around current/new functionality in our digital solutions.
About You
You will have experience of:
· Good Experience working in a customer/business partner-facing role
· Some Experience of working in a technology delivery/support role
· Excellent interpersonal and collaboration skills to involve a diverse group of stakeholders - which is key to the role.
· Skilled at requirement gathering and problem-solving.
To fulfil the role, you must be resident in the UK and have the right to work in the UK
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary: £31,500 - £35,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, approximately twice a month and for 4 x All staff days per year.
Join Our Team!
As we seek to scale and take our owned mass participation events to the next level, we are excited to be inviting applications for a new Events Fundraising Officer to join our growing Community & Events fundraising team.
Do you have experience and a passion for developing unique and engaging events, designed to provide a platform for people to raise vital funds and awareness for a cause that is close to their hearts? Do you enjoy finding new and unique ways to attract participants, reaching those hard-to-reach people through creativity and innovation? Are you committed to providing the best possible supporter experience for people taking part in the events you have lovingly curated and created?
Then we want to hear from you!
You would be joining a passionate, bold, talented team, harnessing your skills of designing and delivering exceptional, engaging events (whether virtually or in-person).
About you:
We’re looking for an experienced events fundraiser, with a flair for project management and the end-to-end development and delivery of events.
You’ll be a confident communicator with strong marketing experience and focused on exceptional supporter experience whilst being accomplished at building great relationships with a variety of internal and external stakeholders.
Combined with excellent organisation and time management skills and the ability to manage competing priorities whilst keeping to deadlines, you’ll bring your knowledge, creativity and new ideas to help continue to shape the future of our Mass Participation challenge events team.
You will be adept at using data and insight to identify potential areas of growth and be a proactive self-starter, responsible for the complete event cycle of the events you manage and be comfortable analysing performance and making recommendations for change where necessary.
Benefits of working for Crohn’s & Colitis UK
If you are successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply:
Closing date: 9.00am Monday 9th September
To apply for this position, please attach your up-to-date CV and supporting statement giving evidence and examples of how you meet the criteria of the person specification and what you feel you would bring to this role.
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Officer
We are looking for an enthusiastic and motivated individual to join the South West engagement team to support our exciting work with South West communities and colleagues across the locality.
If you have experience and an understanding of the meaningful involvement of lived experience, working to address health inequities, using a data driven approach to prioritisation and focus of work… the apply today!
This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: S11207 Engagement Officer
Location: Home-based, Hampshire, Isle of Wight, Bath, Swindon or Wiltshire, as part of the South West & Channel Islands locality team, however, extensive national travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Part-time, 21 hours per week (flexible working available)
Salary: Circa £16,877 per annum (inner London weighting £2,370 per annum or outer London weighting £1,260 per annum may be applied in accordance to where you live) (FTE circa £28,100)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 29 September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 14 or 15 October 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Engagement Lead for the SouthWest and Channel Islands, the Engagement Officer will work with colleagues across Hampshire, Isle of Wight, Bath, Swindon and Wiltshire to deliver against engagement activity.
Key responsibilities will include:
· Leading the involvement of people affected by stroke to prioritise our work and improve the experience of people affected by stroke
· Work with colleagues across the locality to deliver a localised approach to addressing health inequalities, working with Equality Diversity Inclusion (EDI) leads from across the organisation.
· Mobilise key stakeholders to campaign
· Working with health care professionals, including clinicians, managers and leads
About You
You will be:
· Data driven
· Able to prioritise activity and focus to increase impact and reach
· Willing to travel
· Experimental and willing to learn
· Dependable
· A team player
This role requires extensive travel across South West England to visit people in community and professional settings and will require regular travel outside of the locality for away days, meetings and training. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Engagement, Community Engagement, Health Engagement, Engagement Officer, Community Engagement Officer, Health Engagement Officer, Engagement Assistant, Community Engagement Lead, Health Engagement Coordinator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary: £34,085.47 per annum (plus £5,023.71 London Weighting Allowance if applicable)
Location: Remote, office based or flexible working
Contract: Permanent
Hours: 37.5 per week
Closing date: Wednesday the 11th of September at 11:30pm
Are you an enthusiastic and innovative fundraiser looking to work at one of the UK’s leading charities on homelessness and housing? If you are and have a passion to help the housing emergency join Shelter as a Senior Direct Marketing Manager – Digital Acquisition where you can put your digital fundraising expertise and curious thinking to use in our Individual Giving team and strive to make a difference.
About the role
This Senior Direct Marketing Executive position is within our acquisition team which is a fast-paced, dynamic, supportive team who bring in new donors across the Individual Giving portfolio. You’ll work alongside the Senior Direct Marketing Manager (Digital Acquisition) to lead on the following things:
- Digital fundraising campaigns and projects
- Managing relationships with agencies
- Managing budgets
- Maximising income opportunities
- Staying ahead of sector trends and insight
- Monitoring the achievement of financial and non-financial targets
Your key areas will be developing and leading on delivering our multi-million-pound campaign at winter and across Shelter’s individual supporter channels, propositions and product. Your work will help to drive us closer to ending the housing emergency.
About you
You’ll bring digital expertise, an audience understanding and your creative flair to develop standout digital campaigns. With a constant curiosity for industry leading creative campaigns, you will inspire the team and share your knowledge and skills. You will build strong relationships with colleagues, agencies and suppliers. You must also be skilled at project managing multiple campaigns while maintaining a high level of drive and commitment.
You’ll have a key eye for detail and will be comfortable interpreting and analysing data to make decisions and be confident to take risks, run tests and ultimately push our fundraising to the next level.
This is a great opportunity to join a dynamic team, for someone who is looking to excel in digital fundraising and marketing strategy and to deliver ambitious plans.
We are looking for candidates who have the following skills and knowledge listed below to apply for the role.
- Essential digital expertise: You have experience working in a fundraising and / or a marketing environment with a technical grasp of digital marketing and developing digital supporter / customer journeys and engagement, working across key digital platforms like Meta Business Suite, other social media platforms, Google Ads and Google Analytics.
- Direct marketing knowledge: You will have a solid understanding of best practice in marketing communications. You will have experience in drawing up digital marketing plans. You will be familiar with delivering marketing results in a customer focused environment such as fundraising and be able to manage and analyse marketing campaigns, as well as being able to digest complex data and extract key insights to inform strategies and campaigns and are able to comminate these effectively with the wider team.
- Effective communicator: An expert in communicating digitally, you are audience led and supporter / customer centric and will be dedicated to providing the best experience to Shelter supporters to reach acquisition and financial targets. You will have experience and be able to demonstrate your copywriting skills. You are a storyteller.
- Results-driven: You are an ideas person and are results-driven with a keen interest in the fundraising market. You are excited by the prospect of working in an innovative team to improve Shelter’s fundraising offerings.
- Prioritise diversity and inclusion: You will be excited to role model challenging internal and external stakeholders to encourage a more open and inclusive mindset and embed inclusion in product work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Homebased – UK wide travelling to our London based Hub (Kennington)
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
Job summary
We're looking for an ambitious and talented Head of Public Fundraising join our team. As a member of the extended leadership team, you'll inspire and lead a talented team of fundraisers committed to growing income from community, events fundraising and individual giving (including legacies). A highly motivated, creative team player with a strong track record of success, you'll support our fantastic public fundraising team to take these vital income areas to the next level and beyond.
You’ll have a solid understanding and experience of one or more public fundraising income areas, be adept at identifying and creating opportunities for income growth and be able to communicate with a wide range of audiences, organisations and stakeholders — internally and externally. An understanding of health and medical causes would be beneficial but certainly not essential. We’re very happy to support the career development of somebody stepping up into their first ‘head of’ role and will also consider applications from someone who is already in a Head of role seeking to increase their remit across a greater number of fundraising areas. Most importantly, however, is your understanding of public fundraising alongside your passion to support the charity to save lives and improve the quality of life of everyone affected by bowel cancer.
Please apply by sending your CV accompanied by a supporting statement (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Simon Callaghan @ Peridot Partners you can also find out more on their website.
The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation.
We are looking to recruit an Events Coordinator to work on our two major Forum events in 2025 that will be held in Nairobi, Kenya; an Innovation Forum and a Research Forum. Each event is an exciting opportunity to bring together global leaders in humanitarian research and innovation (R&I), providing a critical opportunity to amplify the impact of R&I through strategic collaboration and knowledge sharing with the humanitarian community. We are partnering with Kenya-based organisations and global steering committees to develop an engaging and participatory agenda, helping to define the future of humanitarian innovation and research. Please note, this is a fixed term role for 9 months.
You will have the opportunity be at the centre of these events in a critical role that will contribute to shaping two conferences that seek to redefine humanitarian response for greater impact and sustainability. You'll be involved in planning and participation, including travel to Kenya, through to post-event learning and evaluation. You will facilitate collaboration between our internal teams and ensure seamless coordination with external stakeholders. You will also support Elrha teams with other event activities related to the Forums, including annual community events in the humanitarian sector.
We're looking for someone who is resourceful, proactive, and flexible, with the ability to work in a constantly changing environment.Your application will need to demonstrate:
- Experience of event management and coordination, including supporting large-scale international and multi-cultural events.
- Ability to collaborate with diverse and multi-cultural teams and stakeholders, including suppliers and event management companies, at all levels of seniority.
- Excellent organisational skills, with the ability to plan and prioritise work even when under pressure of tight deadlines.
- Experience of supporting the development of events communications materials, working with brand and accessibility guidelines.
- An interest in creating engaging and inclusive events to promote effective collaboration among diverse participants from the humanitarian or development sectors.
Experience of managing events specifically in the humanitarian sector or working internationally, with working knowledge of other languages would be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
We offer:
- Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required.
- As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours.
- Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (25 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform.
- Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary.
Note for applicants:
- Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
- When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
Please ensure you read the full job description, the 'Joining Elrha: Information for Candidates' pack, and complete the Personal Statement as requested in the application process. We look forward to hearing from you.
Closing date: Sunday 8th September 2024
Interview dates: Thursday 19th September and Friday 20th September 2024
Commitment to Diversity & Inclusion
Elrha is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBTQ+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
The client requests no contact from agencies or media sales.