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Barnardo's, Remote
£34,138 - £43,329 per year plus £312 per annum Office at Home Allowance
Posted 1 week ago
Closing in 4 days
Eden Brown Synergy, Remote
Up to £32000.00 per annum
Posted 3 weeks ago Quick Apply
Closing today at 23:59
The Talent Set, Remote
£43,000 - £50,000 per year
Posted 1 month ago Quick Apply
Closing today at 11:27
Marie Curie, Remote
£34500 - £38324 per annum
Posted 1 week ago
Mental Health Matters, Barnsley (Hybrid)
£29640 - £32760 per annum
Posted 2 weeks ago
Page 5 of 13
Remote
£29,554 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.

Job description

The successful candidate will be responsible for supporting with the development and implementation of training programmes that enhance the skills of our stakeholders, as well as fostering a vibrant community engagement strategy to boost interaction and satisfaction.

You will be responsible for stakeholder engagement within the gaming and esports space, developing long lasting relationships, providing ongoing support.

You will also be responsible for promoting and marketing the work of Ygam at conferences and events.

You will be required to arrange and deliver our City & Guilds assured workshops and our CPD accredited training, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.

Role Requirements

Duties will include but not be limited to:

Planning 

· Network and develop stakeholder relationships, leading to the recruitment of delegates on Ygam training.

· Actively engage stakeholders across relevant organisations to support and promote the work of Ygam.

· Attend networking events online and in person to promote Ygam.

· Work with the communication team to produce and deliver clear, effective, and engaging material across a range of channels.

· Plan and facilitate stakeholder engagement events, focus groups, and communities of practice.

· Develop a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, educational and organisational events on behalf of Ygam, to highlight and support our work.

· Signpost organisations to the booking page on the Ygam website.

· Support and input into the creation of workshops and resources.

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently both online and face to face.

· Be responsive to delegates needs, answering questions and queries in a timely and supportive manner.

· Provide excellent customer service to delegates.

Outcomes:

· Produce robust and relevant stakeholder engagement and communication plans.

· Ensure accuracy of data utilising the CRM system.

· Achievement of monthly KPI.

· Demonstrate collaborative stakeholder engagement approach across the wider Ygam portfolio.

· Develop case study opportunities to understand the impact of the Ygam resources and training.

· Input into work with evaluators to measure impact and performance. 

 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD requirements to support your development and ongoing performance.

· Ensure all relevant CPD is completed and up to date on platforms such as Ihasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Record an audit trail of stakeholder details and engagement activity via our CRM system.

· Send out joining instructions via our CRM system to delegates prior to workshops.

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

Person Specification 

Essential

· Stakeholder engagement experience, including the development and implementation of robust stakeholder engagement plans.

· Passionate about gaming and esports, with an in-depth knowledge of current trends and challenges in the industry.

· Exceptional organisational skills with attention to detail.

· Flexible and adaptable, capable of thriving in a fast-paced and evolving environment.

· Confident communicator with outstanding verbal and written communication skills.

· Confident public speaker with extensive training and delivery experience.

· Prior experience of selling a product or service, and experience of developing a pipeline to achieve KPIs

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-motivated, with the ability to work autonomously.

· Experience of working within a matrix management framework and the ability to work collaboratively as part of a team to meet targets.

· Willingness to travel to events and meetings with stakeholders.

· Employment rights to live and work in the UK.

 

Desirable

· Innovative thinker with a track record of implementing successful training and engagement strategies.

· Experience creating content, e.g. training materials, videos etc.

· Experience of developing and running campaigns to engage stakeholders, driving traffic to websites and training.

· Experience of using Canva.

· Experience of using Salesforce and Mailchimp to collect and store customer information, compliant with GDPR regulation.

· Previous experience of working within a harm prevention role.

Application resources
Posted by
Posted on: 16 August 2024
Closing date: 06 September 2024 at 10:08
Tags: Administration,Advice / Information,Social Care / Development,Training / Learning,Teaching,Child Protection,Delivery,Education,Engagement / Outreach,Health / Medical,Mental Health,Programme Management,Public Health,Recruitment,Safeguarding,Students / School,Wellbeing,Youth / Children,Events / Activities,Social / Support Work

The client requests no contact from agencies or media sales.