Journey Guide Jobs in Haringey, Greater London

The Role

As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.

You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.

You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.

Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.

Key Responsibilities

Campaign Delivery

• Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
• Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
• Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
• Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.

Supporter Experience

• Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
• Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
• Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
• Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.

People Management and Team Building

• Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
• Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
• Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
• Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.

Skills and Knowledge

• Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
• Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
• Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
• Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
• Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
• Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.

Are you an experienced HR professional looking for a new challenge?

We’re recruiting a Senior HR Advisor for a 12-month fixed-term contract, following an internal promotion within our team.

As a Senior HR Advisor, you’ll be the escalation point from our People Operations team and will apply your specialist employee relations knowledge and expertise to provide professional and pragmatic employee relations advice on a range of employee relations (ER) issues, policies and processes.

You’ll pro-actively engage with managers to offer best practice advice on a range of ER case work, spotting and assessing the risks and advising managers on how to mitigate or find resolutions to those risks which are in the best interest for British Heart Foundation (BHF). 

You’ll take ownership of your own case work from beginning to end and responsibility for the advisory solutions ensuring best practice timescales are adhered to. You will also ensure any risks or concerns are flagged. 

Working arrangements

This is a blended role, where your work will be dual located between your home and our London Office. Please note this is a 12 month fixed term contract.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

With a CIPD Level 5 minimum qualification, or equivalent, you'll have extensive HR knowledge and understanding around best practice. You'll also have an up-to-date ER and Employment law knowledge, and understand ACAS code of Practise and be knowledgeable on the Equality Act.

You’ll have substantial experience managing complex casework, including dismissals and discrimination. 

You are able to weigh up complex evidence and reach sound conclusions that are fair and reasonable while protecting the business. You have the proven experience of navigating legal complexities and negotiating successful resolutions swiftly. 

Ideally, you will have ER specialist experience confidently managing a high volume of cases in a large organisation. Additionally, experience of tribunal case preparation, restructuring, redundancy, and TUPE would be highly advantageous. 

A highly effective team player, you’ll have excellent communication skills and be able to build trust and rapport quickly. With strong time management skills, you’ll be resilient and work well under pressure to multiple and conflicting deadlines. 

We’re looking for someone with a passion for all things employee relations who will be an ambassador for the People Relations team. Willing to challenge and influence managers, you’ll encourage them to be the decision makers as well as positively challenge the status quo on process, policy and procedure. 

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

Our benefits include:

• 30 days annual leave plus bank holidays
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

We're CIPD-recognised for our Live Well. Work Well programme, and we're on a mission to make heart health a priority, starting with you. From home to the office, we're here to inspire and guide your journey to a healthier, happier life.

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams. 

As our Teaching Resources Creator, you’ll play a key role in shaping the future of our teaching resources for primary education, creating effective, impactful and engaging lessons. Your work will influence the educational journeys of hundreds of thousands of primary-aged students! 

You’ll work in our Teaching Resources team alongside experienced teachers and resource creators.

Teaching Resources at Unifrog

One of the most important parts of Unifrog is a searchable library of hundreds of teaching resources, covering careers guidance, progression, SEL, and PSHE. Each week our lessons are used by tens of thousands of teachers in the UK and around the world. 

We aim for our lessons to be plug-and-play, to be truly educational, to make it easy for schools to make the most of the Unifrog platform, and to be fun even when they deal with difficult subjects. We always try to make the learning as active as possible.

Our two core lesson packs are our Careers Year Plan, a complete scheme of learning for careers education for students aged 11-18, and our PSHE Lesson Pack, which covers the KS3, KS4 and KS5 DfE and PSHE Association objectives for PSHE. 

We want to expand this offering to primary schools, giving teachers a version of the Careers Year Plan and PSHE Lesson Pack designed to meet the needs of students aged 4-11, along with bespoke video content for students and written guides for teachers and parents. 

What you’ll do

Your main responsibilities:

• Write effective, impactful and engaging lessons. Your main role is to write engaging lesson content, incorporating text, images, and video elements in creative ways to engage primary students. You’ll develop learning activities that reinforce key concepts, assess student understanding, and encourage the use of higher-order thinking skills. Active learning should be a core component, helping students to apply what they’ve learned in meaningful ways. 

• Use your experience and understanding of primary school contexts to tailor lessons to your audience. You’ll create resources that are both user-friendly for teachers and impactful for students. You’ll also ensure that lessons are plug-and-play, making it easy for teachers to deliver lessons without needing significant preparation. For teachers with the time and resources to take the lesson a step further, you might also suggest some extra optional tasks that require extra preparation but enrich the learning experience.

• Structure lessons effectively to align with benchmarks and frameworks. The lessons you write will align with the structure of our existing lessons and lesson packs such as the PSHE Lesson Pack and the Careers Year Plan. You’ll organise the content into a logical sequence of lessons, ensuring that each lesson is progressive and builds on the last to create a comprehensive learning experience for primary-aged students. You’ll align with careers guidance best practice, ensuring careers education lessons are informed by frameworks such as the CDI learning aims and primary-specific adaptations of the Gatsby benchmarks. For PSHE, you’ll ensure your lessons meet PSHE Association objectives and DfE statutory guidance. 

• Consult and collaborate with a range of teams. You’ll work closely with our Careers Guidance Specialist when creating your lessons to ensure they align with best practice in careers guidance. You’ll also collaborate with the Video Team to shape the direction of video content aimed at primary students, ensuring it complements and enhances the lesson materials and is suitable for the intended audience. You’ll work with the Written Content Team to help craft written guides aimed at primary teachers and parents. You may also gather feedback from primary teachers to help you shape or refine the lesson content.

• Respond to and action feedback from your line manager, from others on the Unifrog team, and from external partners. This iterative feedback process ensures continuous improvement and refinement of the lesson content, aligning it with evolving educational standards.

You’ll play a key role in shaping the future of our teaching resources for primary education, and your work will influence the educational journeys of hundreds of thousands of primary-aged students!

What we’re looking for

Essential:

• QTS and relevant primary school teaching experience

  • You must have Qualified Teacher Status (QTS) and a minimum 3+ years experience teaching in a primary school setting. You must also have some experience of teaching KS2. 

• Adept at creating exceptional teaching resources

  • Above all else, you need to be brilliant at creating teaching resources, and to love doing it. You will have had significant professional experience creating teaching resources and delivering them to students in a primary school context. You’ll need to be able to demonstrate an excellent understanding of teaching and learning principles.

• Creativity

  • We want you to come up with great ideas for how to teach topics to students in fun ways.

• Quest for feedback

  • We work collaboratively to ensure our resources are the best they can be. You’ll need to be eager to seek out feedback from your colleagues and from teachers at our partner schools.

• Attention to detail

  • You’ll need to be able to proofread and edit to UK grammar and spelling rules, and to a company’s House Style. 

• Ability to work in a team

  • You’ll work closely with a range of team members across the Content Team as well as external parties. To do this, you need to be an excellent communicator and team player.

• Ability to work independently

  • Creating brand new brilliant teaching materials is a long-term project that requires organisation, discipline, and resilience.

• Ability to work to tight deadlines

  • We’re really excited about our upcoming projects. We have a long list of them to get done, and many have strict deadlines. You need to be able to deliver things on time.

Desirable:

• Experience of teaching across more than one primary key stage.

Working together

You’ll work in our Teaching Resources team alongside experienced teachers and resource creators, and you’ll liaise with people in our Written Content and Video teams too. 

In the Teaching Resources team, we commonly discuss new ideas as a group, share insights from our own teaching experiences, provide feedback on other team members’ work, and get feedback from teachers and students at our partner schools.

You’ll be managed by the Head of Teaching Resources.

Key benefits 

Go to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

• Play a role in democratising access to learning: Unifrog makes a difference in young people’s lives. Every week you’ll have your work in front of hundreds of thousands of students, and tens of thousands of teachers.

Key details 

• £36,000-£38,000 per year (Grade B) plus a share in a company wide bonus. 

• Full time.

• 12 month FTC

• Work remotely, or flexibly in our London office.

• 28 days paid holiday per year (plus bank holidays) pro rata.

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9am to 4:30pm on Friday.

• Start date: as soon as possible but no later than w/c 2nd January 2025. 

• If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process  

• Deadline: 10:00am (BST) on Wednesday 11th September 2024.

• Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.

• i. With reference to examples from your experience, what would make you an excellent candidate for this role? (250 words)

• ii. Upload one complete, standalone lesson PowerPoint on a careers topic of your choice, which fulfils these criteria:

  • 30 minute lesson;

  • Includes notes for teachers delivering the lesson;

  • Aimed at a KS2 year group of your choice (please specify the year group you've chosen on the first slide of your presentation);

  • Is well-structured, clear, and written to a high standard; and

  • Supports the teacher in being plug-and-play and informative about the topic you’ve chosen.

  • Your presentation can be in either PowerPoint or Google slides format. Please provide a dropbox or google drive link to your presentation, ensuring you have set access permissions to “anyone with the link can view”. 

• iii. Imagine you've been asked to develop a 60 minute standalone PSHE lesson about healthy eating for Y4 students, which will be delivered by a teaching colleague with support from a TA. Describe the steps you would take to plan and write the lesson, focusing on how you would ensure it is effective, appropriate and ready for someone else to deliver. (max 400 words)

• Stage 2: Task (~ 2 hours)

• Stage 3: Video call interview (1 hour) 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

• Stage 2 tasks will be scheduled after the application deadline. Video call interviews will be held on 24th September 2024.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office or home-based 

Salary: £34,525 per annum if London based or £32,100 if home-based 
Hours: 35 hours per week 

Closing date: Tuesday 17 September at 10.00am 

Interview date: Thursday 26 September 2024 

This is a full time fixed term position for 12 months.

Who we are looking for 

JDRF is rebranding to Breakthrough T1D in October. This a significant milestone for us and is a global change for the organisation. We’re excited to have a new brand that expresses what we do so clearly. This role will be pivotal in helping to communicate the opportunities this transformation brings through our digital channels, meeting brand and fundraising and engagement goals. The role will concentrate on digital advertising – both in-house planning and delivery and supporting our external media agency for larger campaigns. You will also manage our digital advertising tracking and analysis through Google Tag Manager (GTM) Google Analytics 4(GA4) and producing reports in Looker Studio.  

JDRF is an organisation with a clear mission – to help people affected by type 1 to live well and ultimately, find a cure for type 1 diabetes.  This clarity creates a dynamic and collaborative place to work. We are a leader within a global network of affiliate charities who also tirelessly strive to fulfil this mission. As a digital marketing professional with previous charity experience in a fundraising environment, you will be at the forefront of driving income generation, building awareness of the work we do and the life-changing impact of type 1 diabetes.  You will be motivated by the latest digital marketing trends and will be familiar with a variety of digital channels. You will be ever-curious, always seeking to improve your skills and adopt new approaches. 

Experience required 

• ​Creating and managing effective digital marketing campaigns (PPC) working in partnership with relevant marketing leads to achieve fundraising & engagement targets 
• Supporting brand transition digital activity  
• Cross team collaboration to develop compelling engagement journeys as part of our digital advertising activity    
• Evaluate and analyse campaign performance across our digital advertising channels.    

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Pension scheme
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Grants Manager-Ukraine Humanitarian Appeal

[Trialling hybrid working: 2 days in the office per month, which is subject to change]

Compulsory 2-week office attendance during an appeal

Salary: £40, 560 per annum.

Contract status: Full time to December 2025

***Please download the job description for full details***

 The Ukraine Humanitarian appeal raised £426 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.

Key responsibilities:

Communication and Collaboration

· Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.

· Maintain strong understanding of response context.

· Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.

Analysis and Reporting

· Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.

· Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.

· Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners. 

· Manage external reporting requirements including preparation of stakeholder reports and infographics.

Management and Leadership

· Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].

· Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.

· Support with real-time reviews, community perception studies and other related MEAL activities.

If you have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.

How to apply

Please apply with your anonymised CV & cover letter [i.e. please state your initials only, not your full name]. We will be interviewing on a rolling basis, with the intention to fill the role by the end of October 2024.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

The Head of Programmes is a critical role for the organisation, responsible for ensuring DEC funded programmes meet programmatic standards, are fully traceable, routinely monitored and comply with organisational procedures and institutional donors’ requirements. In addition, the Head of Programmes is also appointed as the Serious Incident Reporting (SIR) Officer, serving as the first point of contact for member agencies to report incidents regarding safeguarding, financial misconduct and reputational risk.

Externally, the Head of Programmes liaises with the Foreign, Commonwealth and Development Office Senior Response Officers, UN OCHA, Charity Commission, Emergency Appeals Alliance, Member Agencies including Humanitarian Directors and in-country colleagues.

Key responsibilities:

Communication and Collaboration

• Key point of contact with member colleagues regarding programmes finance, adaptive programming and DEC compliance, facilitating timely and accurate communication.
• Contribute to DEC functional and advisory groups, Board sub-committee meetings and Board meetings including participation in Humanitarian Directors meetings.
• As a key point of contact with FCDO SROs, develop and maintain a positive and collaborative relationship, and ensure timely delivery of all UK Aid Match MOU obligations.
• Strengthen and maintain colleagues understanding of DEC’s ways of working both internally and externally (DEC HQ members, in-country colleagues and local partners and key stakeholders).

Analysis and Reporting

• Provide oversight to the review and analysis of member charity appeal budget plans and financial reports with a focus on compliance with DEC policies and good practice guidelines to assess unusual variances and value for money considerations.
• Deliver and contribute to timely and high-quality infographics, reports and briefings for key stakeholders and institutional donors including Board of Trustees, FCDO and BBC.
• Manage & maintain investment in public transparency and demonstrate DEC’s contribution to the humanitarian sector, including reporting to IATI and UN OCHA Financial Tracking Service (FTS).
• Continuously develop, improve and manage DEC’s Knowledge Information Management systems (KIM), as user-friendly collaborating platforms that enhance learning and enable data analysis, visualisation and high-quality reporting.
• Collect, analyse and present accurate and timely data to help inform a rapid assessment of appeal Criteria 2 for both rapid onset and evolving protracted crises and contribute to the development of the Case for Appeal.

 Management and Leadership

• Holistic and flexible approach to any given scenario/context, whilst ensuring a robust process is followed, recorded and documented.
• Deputise for the Director of Humanitarian Programmes and Accountabilit
• Effectively line manage and provide leadership to Grant Managers and Programme Officers, contributing to the high performance of the Programmes & Accountability team.
• Manage the Appeal Surge Roster (external consultants) including overseeing recruitment and necessary training.
• As Serious Incident Reporting Officer, manage processes and support with onward reporting to key stakeholders including FCDO and Charity Commission.
• Manage service providers as required.

If you have managed similar portfolios in humanitarian organisations, have demonstrable leadership qualities, with a proven ability to represent organisations at the highest level, then we would love to hear from you.

How to apply

Please apply with your anonymised CV & cover letter.

We will be interviewing on a rolling basis, with the intention to fill the role by November 2024.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, you confirm understanding of, and consent, to these recruitment procedures.

This is an exciting time for Audience Experience at Sue Ryder. We’re at the launch point of the next phase of our strategy to become a truly audience-centric organisation and we need someone like you to help make this happen.

Are you experienced in stewardship, supporter experience and journeys with a background in charity or customer experience in a commercial environment? Does the prospect of playing a pivotal role in taking an organisation to the next level excite you? If so, come and join our team and contribute to the great work we do at Sue Ryder.

Reporting to the Journeys & Stewardship Manager you will be a key member of a busy and thriving Supporter Experience, Data and Insight Team, overseeing engagement activities and collaborating with teams across fundraising and beyond. Sue Ryder is here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.

Key responsibilities
• Assist the Stewardship and Journeys Manager in developing, implementing, and managing strategic, audience-centric journeys and experience, across Fundraising and other departments, ensuring best practice.
• Support and recommend improvements for stewardship activities, maintaining quality and consistency, always looking to deepen engagement.
• Help lead innovation with ‘Test & Learn’ plans to enhance impact and results.
• Develop a deeper understanding of our audience segments, adopting a data and insight driven approach to audience experience, utilising research, models, and surveys to improve audience experience.
• Opportunities to take the lead on some interesting audience experience projects.

This is an excellent opportunity for someone capable and proactive to take the next step in advancing their career.

Our benefits:

- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),
- Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 23rd September
Interview date: TBC

Please note we reserve the right to close the vacancy early if enough of the right candidates have applied.

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey.  We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support.  Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.

As a Employment Advisor at Twining Enterprise your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence.

Why Twining Enterprise?

Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

As an Employment Advisor you will work within the North Central London Integrated Care Board TT provision.  You will assist clients referred by TT therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work.  You will also contribute to a thriving team and organisation.

You will primarily fulfil these duties by providing information, advice and guidance to all TT clients who choose to receive employment support.  Your work should empower clients to make better decisions about their working lives, as well as communicate better with their colleagues and managers in existing roles.  Your job will also involve signposting clients to other relevant support agencies.

A day in this role might include client meetings, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining's client database, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.

As an Employment Advisor, you will also be expected to achieve monthly targets and KPIs with the required administration and compliance.

What are we looking for?

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• A commitment to Twining's mission, vision, values;
• A dedication to promoting mental health and meaningful employment;
• A positivity to champion equality, diversity and inclusion;
• Understanding and experience of the support needs of people with common mental health conditions in finding, retaining, returning to, or leaving mainstream employment.
• Knowledge and experience of working in a health or social care setting.
• Evidence of basic counselling skills.
• Ability to assess individual client strengths and needs in relation to employment and think creatively to provide bespoke client action planning and solutions.
• Experience of effective diary management, prioritising tasks and working to tight deadlines to manage own caseload and associated administration.
• Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
• Able to present confidently to external stakeholders and partners at various levels.
• Proven ability to work effectively and be accountable in an outcome-driven environment.
• Ability to collect and report data to support service performance and evaluation.
• Excellent computer skills including ability to utilise database and Microsoft packages.
• Willingness and ability to undertake the relevant training associated with the role and then integrate that training into practice.
• Knowledge of employment and disability related benefits.
• Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
• Willingness to travel in designated Borough of Barnet.
• This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

The role holder must also:

• Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
• Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
• Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
• Receive regular supervision and training to meet individual, team and organization's needs.
• Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
• Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered

£44,500 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Digital Product Manager.

The Digital Product Manager role plays a critical part in driving essential digital initiatives as part of UNICEF UK’s Digital and Public Engagement Strategies. This pivotal position involves leading the development and enhancement of website features, prioritizing bug fixes, and collaborating on UX improvements, all while effectively managing a diverse range of stakeholders and agency partners. A strong commitment to the organisation's values and inclusive practices is imperative.

The ideal candidate should have a proven track record in scoping and delivering website features within an agreed roadmap. They should possess advanced website management skills, a deep understanding of UX principles, and the ability to navigate a complex organisation with multiple stakeholders and priorities.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 16 September 2024.

Interview date: w/c Monday 7 October.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Prospectus is excited to be partnering with Integrate Agency in the search for a Trusts and Foundations Consultant to join their growing organisation.  

The Integrate Agency CIC is a social enterprise that supports the community through world class training, advocacy and support services. They grow, strengthen and give voice to the voluntary, community and social enterprise sector. Regularly gaining recognition and awards for their incredible work, this is a unique opportunity to be part of this meaningful journey.

As the Trusts and Foundations Consultant, you will be responsible for connecting and catalysing Lambeth’s VCE fundraising workforce to develop the fundraising leaders of the future. This role will work to engage this fundraising network and then train, inspire and develop these individuals into successful fundraisers. Particularly focusing on the art of grant application writing, this role will support and guide those who may have been thrust into fundraising for the first time.

To be successful as the Trusts and Foundations Consultant, you will have proven experience in grant writing and wider fundraising, ideally with a good track record of securing funds from grant givers. This person will need to be aa strong networker and have good client relationship skills to build long lasting partnerships. They will also ideally have experience in training, mentoring, or teaching others to achieve fundraising success.  

This role is a full-time permanent position that will have access to a London office, but location can be discussed. The salary for this role is £45,000.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Rhiannon Mehta at Prospectus.

If you are interested in applying to this Trusts and Foundations Consultant position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Location: Scotland – working remotely but covering and be able to travel the whole geographical region  

About Us

The client group for this role are veterans and families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks.

Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.

Job Purpose

Provide a fully person-centred Support Worker/Case Management service, including assessment, recovery planning, co-ordination, and review, for veterans and their families. The Support Worker/Case Manager will also specifically provide welfare support, guidance, and advice where this is required as part of a recovery plan.

Working collaboratively as part of our wider Recovery Services Directorate, you will identify need, create support pathways (internal and external), and co-ordinate structured support plans where beneficiaries have multi-dimensional or more intensive needs.

The requirement for collaborative practice extends to supporting, as required, hybrid and blended models of service provision including the design and delivery of group programmes, promoting engagement opportunities and community activation. The provision of accessible services is achieved through utilising opportunities for physical, remote, and digital delivery methods.

Informed by a strengths/asset-based approach, the Support Worker/Case Manager will work to an ethos which nurtures and harnesses beneficiary confidence, competence, attributes, skills, and knowledge by promoting engagement, purposeful participation, and independence. This is with a view to progressing recovery and sustaining wellness in line with the Help for Heroes’ Fair Deal commitment.

Localised activity of the Support Worker/Case Manager will reflect community assets and resources available to maximise the recovery chances of individuals.

The post holder will work cross functionally. 

Please see below a link to the Job Description for more details. 

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The Prince’s Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal!  You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

 What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September.  Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The Prince’s Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the Princes Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Children with Cancer UK, the nation’s leading charity dedicated to combating childhood cancer, is seeking a passionate, proactive and detail-oriented Research Grants Officer.
 
This new role is vital to improving grants management and supporting the growing research portfolio. You'll work closely with the Research Grants Manager to ensure the Charity funds only top-quality research, directly impacting the lives of children with cancer and advancing life-saving breakthroughs.
 
In this role, you will manage the entire grant application process, from launching funding schemes to overseeing existing grants. As the main contact for applicants, you’ll guide them through the assessment process, ensuring fairness and transparency. You'll also support the Scientific Advisory Panel by organising meetings, preparing materials, and capturing feedback to align research investments with their goals.

Additionally, you will represent the Charity at external events, build relationships in the research community, and help develop their new online grants management system. This position offers a unique opportunity to grow within a dedicated team, playing a crucial role in the fight against childhood cancer.
 
The ideal candidate will have a degree in a scientific or medical discipline with knowledge of the UK medical landscape. They should be proficient in Microsoft Office, especially Excel, and familiar with research management software like Flexi Grant. Experience in grants management, including pre- and post-grant administration, is essential, along with an understanding of the scientific peer review process. Strong organisational, time management, and communication skills are crucial, as well as the ability to work collaboratively within a team and effectively with senior academics. Experience in developing grants management systems, event management, and stakeholder relationship management is desirable.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.