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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
This role is for our Ealing Safe Space, 4:30pm - 11:30pm. You may be required to cover at other locations across Hammersmith & Fulham, Ealing and Hounslow.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See attached job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
See attached job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Introduction
This role is an exciting opportunity to positively impact the lives of refugees and asylum seekers in Sheffield. It is a post which we are looking to fill with an organised, empathetic and proactive individual. In the post you will have the opportunity to develop and manage the City of Sanctuary Sheffield volunteer team. You will be a vital part of the running of City of Sanctuary Sheffield - ensuring that the volunteer team is inclusive, cohesive and well trained and that it supports all the incredible work that City of Sanctuary Sheffield do. Crucially, you will ensure that people seeking sanctuary remain at the heart of the volunteer team – guiding our work, contributing to the team, and growing in themselves.
Main Duties and Responsibilities
Recruitment and Induction
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Volunteer recruitment – Conduct advertising and recruitment to ensure that there are enough people applying to volunteer at CoSS; ensuring people seeking sanctuary are aware of the opportunities available and able to access them.
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Inductions – Lead and further develop inductions for new volunteers ensuring that these sessions are well attended and are accessible to volunteers from all backgrounds.
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Initial support - Support new volunteers to start volunteering at CoSS and facilitate an initial probation period during which more support is available to each volunteer.
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Administration - Work with the CoSS Administrator to conduct required administration associated with inducting new volunteers and running the volunteer team.
Volunteer Training and Progression
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Volunteer Training – Deliver a wide range of training for the volunteer team that covers key essential areas alongside other training needs that may arise.
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Training for people seeking sanctuary – Provide additional support to people seeking sanctuary to access a wide range of training and development opportunities.
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Volunteer Reviews - Conduct regular volunteer reviews and meetings to gather feedback and to celebrate the work of the team.
Volunteer Socials and Personal Support
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Volunteer Wellbeing - Support the wellbeing of volunteers and provide spaces for them to share and work through the challenges faced.
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Volunteer Socials - Organise volunteer socials throughout the year.
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Code of Conduct - Ensure all volunteers adhere to the CoSS code of conduct and manage issues that arise using CoSS's established policies and procedures.
The Sanctuary
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Work alongside the rest of the CoSS team, to ensure the smooth-running of The Sanctuary, our unique welcome centre for people seeking sanctuary.
Additional duties and Line Management
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The context of our work is constantly changing. Additional duties that reflect the changing needs of the organisation may be required including possible line management of other staff members.
Personal Specification
This can be found in the attachments linked to the job advert.
To Apply
To apply, please send the following to our vacancies email address:
1. A covering letter (no more than 2 pages long). In this letter:
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Say why you are applying for the job.
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Tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets the requirements.
2. A brief summary of the work and volunteering you have done or a short CV.
3. Name, phone number, and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
Free preparation sessions will be run by the New Beginnings team at Voluntary Action Sheffield. This will be open to anyone applying for the role to learn a bit more about the job and get support with their application. These sessions will run on Thursday 11th July and Thursday 18th July at 4pm at The Quaker Meeting House.
Closing date for applications is 5pm on Sunday 21st July.
Longlist Interview will be held on Wednesday 14th August
Shortlist Interviews, should they be needed, will be held W/C 26th August
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £31,000 - £35,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week) or Part time (minimum of 21 hours per week)
Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days per year.
Join Our Team!
We are looking for an experienced, confident, flexible Evidence & Insight Officer. Working within a small team in an evolving department, developing and delivering the research, insight and evaluation enabling the charity to make strategic, evidence-based decisions to maximise our impact. We are developing the charities understanding of our key audiences, their needs and how well we are addressing them through the design, delivery and sharing of relevant research and analysis.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone who:
- Is experienced in delivering evidence & insight projects
- Is experienced in using both quantitative and qualitative approached to gathering evidence and insight.
- Has strong analytical and data management skills using complex and varied information and data.
- Has strong data visualisation skills to effectively present data for different audiences
- Is a strategic thinker and a team player.
- Is a fantastic communicator, able to build and maintain effective relationships with with our stakeholders
A full description of the role and responsibilities can be found within the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email address stated within the Recruitment Pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website
Closing Date: Monday 29th July 9.00am
Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure you provide a supporting statement, as we are unable to move forward in our recruitment process, any applicants who do not provide one.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.
In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator
Reports to: Director of Services
Location: Home Based or Hybrid *
(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)
Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)
Salary: £31,672 pa
Closing Date: 21st July 2024 at 11pm
Purpose of Job
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.
To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:
· Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives
· Goal 4: A connected community
· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning
And contributing to delivery of other strategic goals as appropriate.
Staff management:
1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.
Project management:
1. Evaluate existing support for members living with NPH and their families/ carers within Shine
2. Develop and grow the service based on the needs and voice of our members
3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland
4. Develop annual work plans, which will enable continued development and delivery of the NPH service
5. Create a framework for the service and develop Shine colleagues to support delivery in key areas
6. To provide training to upskill colleagues in dementia
7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland
8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits
9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre
10. Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact
11. Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation
12. Identify new potential sources of funding as the project develops and contribute to funding bids as requested.
13. Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.
Delivery
To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-
· Welfare benefit/ income maximisation advice
· Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.
· Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations
You will also:
· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year
· Review existing and develop new resources for members with NPH alongside the Health team
· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers
· Oversee social media, Facebook and WhatsApp support groups
· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research
· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities
· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.
Other core requirements of working for Shine:
· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members
· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.
· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’
· To actively take part in the annual staff residential
To undertake any other duties in line with the job role.
Person Specification
Experience – essential
· A minimum of 3 years' experience of working with older people living with dementia
· Experience of project management and delivery
· At least two years’ experience of delivering support and advice services for older people.
Knowledge, skills and abilities – essential
· Excellent verbal and written communication skills
· Ability to build strong relationships both with internal and external stakeholders
· Ability to develop and deliver professional presentations and training in a variety of settings
· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems
· A non-judgmental approach to working with people
· A good knowledge of adult safeguarding policy, procedures and reporting
Qualification- essential
§ Relevant qualification in health or social care
Experience – desirable
· Welfare benefits: Experience of supporting older people to maximise their income
· Experience of providing supervision, guidance and support to others as a lead
· Developing and delivering opportunities to enable and empower disabled people
· Organising information sessions and social events
· Multi-disciplinary working and advocacy
· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families
· Working in the third sector in a paid or unpaid capacity
· Working with, and supporting, volunteers
Qualifications - desirable
Relevant qualification in:
§ Information, Advice & Guidance
§ Management
§ Project management
In return, Shine will offer you:
· A competitive salary
· 35 hour working week
· 25 days annual leave plus additional discretionary leave between Christmas and New Year
· Support to learn and develop
· Opportunity to purchase additional annual leave
· Additional annual leave due to length of service
· Defined contribution pension
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.
Interviews will be held on Monday 12th August in our Head Office, Peterborough
Providing specialist advice and support for spina bifida and hydrocephalus
The client requests no contact from agencies or media sales.
Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Role Purpose
Provide strategic leadership for KLS’ Refugee Family Programme, ensuring that programme direction and delivery is strategically aligned, responds to learning and changes in context, and maximises our impact in the community.
Key Responsibilities
- Providing clear and steady leadership and management to all aspects of our newly formed Refugee Family programme, which has grown out of previous separate projects to better meet the holistic needs of people we support.
- Managing and developing the budget and finances; whilst supporting the fundraising lead to secure its financial viability.
- Directly lead the scoping and planning of the Refugee Family Programme Strategy to:
- Develop and expand existing programmes.
- Identify opportunities to create, innovate and improve projects within the Refugee Family Programme - such as community outreach workshops, advocacy support, Educational Classes, and Groups, Mentoring and Clubs - to meet the needs of the people we support and those who may need our support in the future.
- Undertake regular horizon scanning and environmental analysis to ensure KLS has a full understanding of the potential for growth and programme development associated with the current, future and changing demand and need.
- Build and maintain effective networks and partnerships that will ultimately support people to realise their potential.
- Work with the Chief Operating Officer to develop appropriate processes, systems and working practices that create a continuous improvement approach and ensure insights-based impact reporting, evaluation and decision making.
- Through effective networking and building of positive relationships, act as an ambassador for the organisation to effectively promote and raise awareness of both the organisation and its work.
Main Duties and Responsibilities
- Provide strategic and operational leadership to your direct reports and overall team to achieve both the organisation’s overall vision and ensure excellence in delivery.
- Devise and design programme concepts and specifications and provide strategic recommendations for programme developments using effective research, planning, monitoring, and evaluation, ensuring projects meet needs of individuals, families, and the community.
- Ensure our programme delivery model is financially viable and sustainable, and underpinned by quality, effectiveness, and efficiency.
- Maintain oversight of the deployment of financial, people and organisational resources, ensuring effective budget management and use of resources across all programme delivery teams.
- Engage proactively with relevant stakeholders, networks, and particularly those who benefit from our projects, to support and directly inform the design of person-centred services.
- Continue to build and sustain strong relationships with our families and young people.
- Ensure programme delivery adheres to legislative requirements, good practice guidance and organisational policies and procedures.
- Ensure a proactive culture of continuous review of programme-based procedures, systems, and controls to ensure they are fit for purpose, provide person-centred support and outcomes, and safeguard the organisation and those we support.
- Cultivate links with other organisations with a view to identifying opportunities for collaboration and partnership working.
- Contribute at a strategic level to the capacity building, organisational development, resilience, sustainability, and impact of the organisation.
- Effectively build evidence, including the quantification of the positive impact of current / future programmes, utilising lived experience examples where appropriate. Work closely with colleagues to enable effective external messaging and communication including external fundraising activities.
- Work with fundraising lead to co-produce compelling cases for support for potential funders.
- Represent the organisation externally at relevant networks, forums and events as required.
- As a senior leader in the organisation, visibly demonstrate KLS’ values and drive a positive, collaborative, and inclusive culture across the organisation.
Administration
- Recruit, train, manage and support the team, holding regular supervision sessions, annual appraisals and appropriate training and development.
- Ensure performance management and quality systems are in place to monitor and evaluate the project’s work, processes.
- Follow KLS’ safer recruiting process and ensure safeguarding members is a priority across the team.
- Ensure all member and project records are kept up to date on Salesforce.
- Work with the Senior Leadership and Finance Director to manage the programme budget, maintain financial records, monitor income and expenditure against budgets and targets, and report regularly and accurately to KLS’ Senior Leadership Team and Board of Trustees.
- Oversee the team’s use of our database, Salesforce, for managing the programme, ensuring data accuracy and completeness, and working with external consultants to customise and integrate the database with KLS’ website, referral, and evaluation forms.
Safeguarding
- Responsible for embedding safeguarding best practice and ensuring adherence to policies and procedures across the programme team, ensuring that safeguarding is at the forefront of KLS’ delivery.
- Act as the Designated Safeguarding Lead for the Refugee Family Programme Team, working with Safeguarding Officers and Duty Leads to ensure all safeguarding concerns are managed and recorded appropriately and safeguarding cover is maintained across the team in line with KLS’ procedures.
Skills and Experience
- Extensive leadership and management experience, coupled with a track record of leading the strategic development of services for adults and children (of all ages) from the refugee community that improve their access to education and justice, reduce their isolation and improve their ability to navigate their journey.
- Extensive experience of working with people from vulnerable groups, especially children and young people, ensuring that clients’ needs are at the forefront of service planning and delivery.
- Experience of working with refugee communities.
- Up to date knowledge of the English education system, rights to education, the barriers facing refugee communities in accessing education and how these might be addressed.
- Understanding and experience of safeguarding, and health & safety (including trips and residentials for children and families), in theory and in practice.
- Experience of providing advice and advocacy support to people from vulnerable groups.
- Direct involvement in adopting a strategic approach to either replicating existing or developing new services / programmes in response to anticipated future demand or a change in the landscape.
- Evidence of successful strategic and operational resource management
- Proven ability to establish and maintain relationships with key internal and external stakeholders at a senior and strategic level.
- The ability to take a creative approach in respect to packages of support.
- Strong approach to performance management with the ability to define and measure outcomes of success.
- Excellent verbal and written communication skills with the ability to effectively represent the organisation.
- Financial acumen in relation to costing programmes and managing and monitoring budgets
- Strong problem solving and strategic planning capability with creative skills and the ability to meet deadlines.
- Proven skills in influencing, communicating, and working collaboratively with a range of stakeholders.
- The ability to drive and deliver change using a range of influencing, negotiation, facilitation, and process skills.
Personal Qualities
- Highly self-motivated with effective leadership style and a self-managing “can do” attitude.
- Self-directed, results driven and able to multi-task with resilience and adaptability.
- Strong collaborative spirit
- High levels of personal and professional integrity
- Strong attention to detail and quality
- A commitment to diversity and inclusion
- Willingness to challenge stereotyping, prejudice, discrimination, and bias
- Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society.
- Outstanding interpersonal and communication skills
- Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
- Clear commitment to our values:
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Dates
Closing Date for Applications: 21st July 2024
Interview Date: TBC End of July
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Income Generation Coordinator will scope and track new and existing funding opportunities across the UK and actively seek funding for our pipeline of projects. The Income Generation Coordinator will also track tender opportunities across the SE of England and will work with the executive team to write tender bid responses and coordinate the information required. This role will also lead on fundraising, including grant fundraising, and support income generation across the organisation. The role will build and grow internal and external relationships in order to help the charity to grow revenues and increase delivery opportunities. The role will be currently managed by the Deputy CEO but will very much be led by the Executive Team and working collaboratively with the wider organisation to develop projects, tender response, grant applications and business opportunities.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The CRM Project Manager will oversee the successful implementation and enhancement of the organisation’s Customer Relationship Management (CRM) system, ensuring alignment with organisational objectives.
This role encompasses the management of additional systems like Business Central post-CRM project delivery, and includes technical oversight, troubleshooting and integration management.
The position involves supervising an overseas developer and ensuring effective collaboration across departments to deliver projects on time and budget.
About the Role:
- Lead and manage end-to-end CRM implementation and enhancement projects, ensuring timely and within-budget delivery.
- Manage additional systems such as Business Central, ensuring seamless integration and coherence with existing processes. Accurate data entry of HR information systems to maintain data integrity.
- Develop detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
- Work closely with the IT team to ensure all systems are secure, up-to-date, and performing optimally.
- Identify and resolve technical issues related to CRM and other integrated systems efficiently.
- Collaborate with cross-functional teams, including ICT, Fundraising, International Programmes, and Support Services, to gather requirements and ensure alignment with organisational objectives.
About You:
To be successful in this role, you will need:
- Bachelor's degree in Project Management, Information Technology, Business Administration, or a related field.
- Understanding of development programmes design, implementation and evaluation.
- PMP, PRINCE2, or other relevant project management certification.
- Proven experience in project management, with a strong emphasis on CRM systems Strong ability to handle confidential and sensitive information with discretion.
- Strong understanding of CRM systems (e.g., Microsoft Dynamics).
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
Why you should apply:
Join Muslim Aid as a CRM Project Manager and make a meaningful impact by leading the implementation and enhancement of our CRM system, ensuring it aligns with our organisational objectives. If you are passionate about utilising technology for a greater cause and aspire to work in a values-driven organisation dedicated to making a positive difference, this is the perfect opportunity for you.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
The RSAA has been changing rapidly in the last few years and you will be joining the team at an exciting time, as we approach our 125th anniversary in 2026.
Membership administration is the core of this diverse role and there is some scope to shape it to the strengths of the successful applicant. You will be seen by the members of the Society as their principal point of contact and the ability to build relationships with them will be important. Elements of financial administration, support to fundraising, publications and events will also be substantial parts of the job. A full job description and person specification can be downloaded.
You will be joining a very small team. Collaborative working is essential, as are meticulous attention to detail and the ability to work with relatively light supervision once settled into the role. A flexible approach is also needed. Some elements of the job are predictable, but many are not and consultation with others, a degree of creativity, and persistence will often be needed.
This is a part-time role equivalent to three days per week. You will work at our Covent Garden office at least one day per week, but remote working is also part of the way we operate and will be increasingly an option after your first few weeks in the role.
You will be comfortable using Microsoft Word and be familiar with other MS Office programmes. Training can be provided on other software as needed.
You must have the right to work in the UK. We cannot provide sponsorship for work visas.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.
We are looking for a Tennis Development Officer to support with the development and delivery of our Tennis Programme as our inaugural focus sport. The role combines coaching delivery with desk-based sports administration. We are looking for someone passionate about developing tennis in all forms; an experienced coach who is confident with coaching beginners through to talented athletes.
Interviews will take place week commencing 12 August, 2024.
Weekly Hours: 29.2 hours (0.8FTE)
Contract: 1 year fixed term
Do you have a strong knowledge of the service and opportunities provided by the LTA? Do you have experience of coaching adult individual players across a range of ability levels? Have you got knowledge of key tennis facility sites in London?
The post holder will need to ensure high quality tennis coaching for all tennis club activity, including BUCS and LUSL team training. This will be achieved through a combination of direct coaching delivery and coordination of a wider tennis coaching network. They will also support the Sports Administrator with developing relationships with new tennis facility partners, and maintain strong relationships with all key external stakeholders including the LTA. The role holder will also deliver beginner-friendly coaching for our ‘Learn to…’ tennis sessions.
The client requests no contact from agencies or media sales.
Family Support Worker
£21,000 pa + benefits (including 25 days annual leave, company car and pension)
Southampton Care Team - This role covers Southampton and surrounding areas, covering parts Dorset, parts of Hampshire, parts of Wiltshire and the Isle of Wight
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Southampton Care Team.
Reporting to the Family Support Manager working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Hospital IDVA
Based: Chelsea and Westminster or Charring Cross
Rate: £28,810 - £30,850 per annum
Duration: Permanent
Hours: 37.5 hours Monday to Friday 9am - 5pm Hybrid 4 days office 1 day home working
Our client, a specialist charity is looking for 2x Hospital IDVA's to join their team. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
Synopsis of duties:
Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.
Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
Essential Requirements
Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
Understand safeguarding issues, and the legal responsibilities surrounding these issues.
Direct service delivery to victims of domestic abuse or other vulnerable people.
Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Marketing and Communications Executive
Leatherhead, Surrey (some flexible working options available)
Up to £29,500 per annum + benefits (including 25 days annual leave and pension)
About the role:
We are looking to appoint a Marketing and Communications Executive.
Reporting to the Marketing and Communications Manager, you will be responsible for implementing and evaluating communications and strategies and campaigns and creating vibrant content that’s really focused on Rainbow Trust’s target audiences.
The post holder will work collaboratively across the Fundraising and Engagement team to support with the creation of news stories, press releases, blogs, campaign copy or email newsletters, website pages, social media posts.
What we’re looking for:
- An experienced Marketing and Communications professional – you have a motivational engaging style, who can draw out information and ideas of others
- Poised and outgoing – you are enthusiastic, with a collaborative approach to achieving goals through knowledge-sharing and working with others . You are excellent at building rapport and developing good working relationships
- A multi-tasker with a sense of urgency for achievement – you are comfortable working under pressure to complete tasks on time.
- A motivating, empathetic and persuasive communicator – you will ensure the family stories and voices are heard to key audiences and channels in all sections of the community, including media.
- Confident use of Content Management Systems and other databases– you have an imaginative and creative working style
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Time off in lieu
- Bike to work, season ticket loan and payroll giving schemes
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
- A recommend a friend recruitment referral bonus
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Location: Hertfordshire
Salary: £16,550 (£27,584 FTE)
Hours: 3 days per week (21 hours)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP The Mount, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for the 30 July 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215 338
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Data
A truly excellent opportunity has just arisen for a Head of Data to join an excellent children's hospice!
As the Head of Data, you will develop and implement a comprehensive data strategy to support the organization's mission. This involves translating complex data needs into clear dashboards and ensuring data quality for various reporting needs, including external stakeholders.
You will collaborate with data champions across the organization to drive data-driven decisions, ensuring data is accessible, well-understood, and fit for strategic and tactical purposes. Your expertise in data management—including structures, definitions, modelling, and visualisation—will be crucial in coaching and implementing changes.
Your role will be central in fostering a data-centric culture within the organization. By leveraging your skills in data leadership, project management, and analysis, you will ensure sustainable growth through effective data management practices, enabling the organization to make informed decisions and achieve strategic goals.
Skills required for the Head of Data are:
- Experience in PowerBI and visualisation tools
- Great knowledge of Raisers Edge And/or NXT
- Line management & strategy experience
- An expert communicator and have the ability to work with senior stakeholders
Head of Data / Head of CRM / Database Manager / Data Manager / CRM Manager
This is a great chance for a Head of Data to really make a mark within a well-known Hospice and lead them to revolutionise how they use data.
Salary: £55,000 - £60,000
Location: Guildford or Hampton - 3 Days a week
Apply now for immediate consideration regarding this excellent opportunity.
Understanding Recruitment is acting as an employment agency for this vacancy.
Location: North
Salary: £116 per day
Hours: Various
Department: Prison delivery
Job Type: Part time
Contract Type: Bank
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the North region. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the North region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including some overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed.
Employee benefits include paid expenses and travel, a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 8 August 2024 (online).
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215 337