Jobs
We have an exciting opportunity to join our team as North Suffolk Coast reserves' Visitor Operations Manager.
Visitor Operations Manager - North Suffolk Coast Reserves
Reference: JUN20247875
Location: RSPB Minsmere, IP17
Salary: £29,200.00 - £31,347.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Are you a strong and engaging leader? Are you energetic, positive and solution-focussed? Do you love working with others to achieve something special? Do you have a passion for providing excellent customer service?
If you've answered yes to these questions, we want to hear from you.
We're looking for an enthusiastic and forward-thinking business leader with first-rate interpersonal and communication skills to lead, develop and help set direction for the visitor operations of the RSPB’s North Suffolk Coast reserves. The ideal candidate will have a strong track record in leading and motivating teams, in areas such as retail, catering, membership and events, and the necessary expertise to achieve income growth targets.
A passion for providing the best possible visitor experience will be key, helping to connect our visitors to the amazing wildlife of the North Suffolk Coast reserves and inspiring them to take action for nature.
At Minsmere we welcome around 100,000 visitors each year, with a busy shop and café and incredible wildlife spectacles that make the reserve one of the top nature destinations on the Suffolk coast. Minsmere is an internationally important nature reserve with visitors coming from all over the country, and indeed the world, to get closer to nature here. Maintaining our visitor offer will be vital over the next few years as construction will be taking place for Sizewell C, which is on our southern boundary. We also welcome visitors to Dingle and North Warren, where we also aim to provide a rewarding experience.
You will lead a fantastic team and support a culture of exceptional customer service, maintaining the highest standard of visitor welcome and experience.
Day-to-day this role will involve:
- Managing a team and building strong working relationships.
- Developing income streams.
- Monitoring finances and visitor data.
- Developing successful events.
- Overseeing publicity and interpretation.
- Managing staff and volunteers.
- The role involves working to targets and will involve some weekend and bank holiday working.
This is a great opportunity for someone to have a big positive impact on RSPB income and support, building a cohesive visitor team, and engaging and inspiring both new and traditional audiences at Minsmere nature reserves. There will be opportunities for wider working in collaboration with other RSPB reserves in the area.
Essential skills, knowledge and experience:
- Excellent verbal and written communications skills.
- A natural leader who can build and maintain strong working relationships and motivate and inspire people at all levels.
- Sound understanding of systems and procedures necessary to run a commercial visitor operation.
- Sound knowledge of how to deliver the highest standard of customer care.
- Experience of successfully recruiting, leading and developing a team of volunteers and staff to deliver a joined up, coherent and high-quality visitor offer for all visitors to the reserve.
- Experience of proactively promoting the visitor offer through all available channels to target audiences.
- Proven track record of setting and achieving agreed targets and KPI’s for income generation, quality of visit and footfall targets for the reserve.
- Experience of maximising opportunities for visitor engagement and converting visits into support.
- Experience of organising events and activities with supporting documentation to ensure relevant procedures and legal compliance requirements are met.
- Competence in the full range of Microsoft 365 software.
Closing date: 23:59, Sunday 28th July 2024
We are looking to conduct interviews for this position from week commencing 12 August 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
We're looking for a kind, compassionate and resilient Head of Service Mental Health & Learning Disability to located at our Head in Caledonian Road.
£65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
The Head of Service for Mental Health and Learning Disability will work in alignment with the Director of Specialist and Complex Care, and wider Senior Management Team to drive up performance, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver is vision and strategic objectives.
The Head of Service will be the strategic and operational lead ensuring delivery of consistent and high quality services and performance across a defined customer group. To ensure that all Services are run effectively, well managed financially, and employees are performing at high levels. Service and Contract Managers will report directly into this role.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Leadership Accountabilities:
Develop and maintain a culture that supports collaboration and service improvement whilst behaving as a role model to Look Ahead's values and behaviours
Provide effective, visible leadership ensuring challenging objectives are set within a performance and quality focused environment
Focus on external stakeholder management, maintaining and building new relationships to support organic growth
Lead a performance culture and deliver on budget, quality standards and full KPI compliance.
Operational Accountabilities:
Ensure that services are compliant with CQC regulatory requirements (where applicable)
Responsible for ensuring Service Managers/budget holders deliver on budget; robust budget management practices, shared learning, increasing commercial capability at management level
Maximise income through business development and remodelling
Be responsible for identifying loss making contracts and lead on negotiations with Director of Complex Specialist Services to improve financial viability
As part of wider management team support new business opportunities across directorate
Effective management of any safeguarding incidents and appropriate escalation of any emerging risks
Lead on investigations as required
Lead on ensuring all services are Inspection ready, reaching for outstanding performance and deliver and adhering to compliance with policies and procedures
Matrix Lead Responsibilities:
Knowledge of CQC and other regulatory requirements and frameworks i.e., PBS
Working with Policy Group to develop new policies relevant to area of work.
Keep informed of legislative and policy changes to improve working practices and help inform strategy.
Lead on innovation relevant to supporting adults with mental health, learning disabilities & autism
Work in partnership with other Leads across directorate to ensure consistency and share good practice
What you'll bring:
The ideal person for this role will have:
A positive attitude and ability to motivate direct reports
Proven experience of being a strategic lead across relevant services
Experience of successfully delivering in a contract and target driven environment
Proven financial management experience and delivering surplus
Previous experience of working with housing management contracts and agreements
Experience of Safeguarding and responding effectively to serious incidents
For our full job description please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are looking for an experienced and passionate Senior Workplace Mental Health & Training Officer to work as part of our Workplace Mental Health & Training Team.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Mental health training and workplace services are some of the key ways we are changing the experience for people affected by poor mental health across the UK.
We constantly adapt and evolve our services and work, to reflect societal climate as well as best practice. We encourage innovation and bespoke products, to support teams in implementing genuine changes in their work. We work flexibly and collaboratively across different services and departments to support each other and provide individual skills and expertise.
How you will make a difference
As a Senior Workplace Mental Health and Training Officer, I research, develop, test and deliver high-quality, evidence-based training and initiatives suitable for a wide range of customers and delivered in different formats. I use my knowledge and passion for mental health and workplace mental health to:
- Deliver our training in a range of settings i.e. to workplaces, community groups and members of the public both in person and remotely
- Provide needs analysis and consultancy to our corporate clients, using various tools such as desk-based analysis, surveys, focus groups and interviews
- Deliver other initiatives, such as facilitated peer support, in workplaces
I deliver these services myself and support our freelance associate trainers and facilitators to deliver them. I deliver across all sectors and industries in the public, third and private sector.
I provide excellent account management and customer service. I monitor, track and report on the progress of contracts and programmes, providing reports suitable for internal and external stakeholders.
*Appointments will be at the minimum of the salary band shown above.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Chapel View as a Recovery Worker.
At Chapel View we support a number of individuals to live independently in a supported housing environment. We also support clients living in the community in and around Kendal and the South Lakes area. We work a two shift system covering the hours between 9am and 8pm, Recovery Workers will work every other weekend between 9am – 5pm. The rota is based on a four week fixed basis. We are CQC registered for personal care although most of our current work is classed as support work rather than care work. We are a small team, as a Recovery Worker you will work with all of our clients and at the same time you will be a key worker for selected clients.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
Clean Driving Licence and access to a car for work required.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Who we are
Causeway is a national charity that exists to create lasting change for marginalised and vulnerable people. This includes survivors of modern slavery and those caught in cycles of exploitation and crime. Causeway has been supporting thousands of individuals to make progress and thrive for more than 10 years, and we currently work with over 2,000 services users each year. We offer a person-centred approach to trauma support, so that those on their recovery journey feel seen and heard, but not judged or defined by their experiences. Our services include, but are not limited to: safe houses, one-to-one specialist support, holistic crisis support interventions and community connection groups. We also signpost service users into: counselling, training courses, volunteering and employment.
How this role fits into the vision and objectives of Causeway
We currently have an exciting opportunity for an Advocate on a maternity cover basis working primarily in our male safe- house based in Sunderland, however there will be occasional support in our family accommodation also. In this role you will be supporting and provide casework support toSurvivors of Modern day Slavery living within our safe-house. This role includes providing service users with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home office.
RESPONSIBILITIES:
- Case working service users identified as PVOHT (Potential Victims of Human Trafficking).
- Regular feedback and review meetings with Accommodation Coordinator.
- Arranging and attending appointments for individuals or families.
- Following up all paperwork/online reporting in adherence to the terms of the contract. Including but not limited to; journey plans, risk assessments and inductions.
- Ensuring that all Key Performance Indicators (KPIs) are met.
- Ensuring progression of individuals through the system;
- Liaising with organisations and individuals regarding service users and Causeway in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.
- Ensuring accurate logging of all support hours.
- Ensuring exit strategies are being prepared in a timely fashion.
- Dealing with out of hour crisis in accordance with on call rota.
- Receiving out of hours’ referrals in accordance with the on call rota.
- Carrying out inductions, journey plan reviews and updating the client management system regularly.
- Supporting service users to attend appointments when appropriate.
- Some basic housekeeping duties including the cleaning and preparation of bedrooms for new service users.
- Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures.
- Ensuring adherence to all internal procedures regarding Causeway, the Safe Houses and any legislation
- Promoting Causeway in adherence to the terms of the contract – this may include attending events on behalf of Causeway as a whole.
The client requests no contact from agencies or media sales.
Recovery Practitioner
A Recovery Practitioner is needed to provide psychosocial treatments to clients at a service in Wokingham.
In order to guarantee that service users receive the appropriate intervention at the appropriate time and in the manner that best suits their needs, the ideal applicant will possess the knowledge and expertise to evaluate and interact with clients.
This is an exciting opportunity for someone who has dealt with substance misuse issues and is hoping to advance in their career with an organisation that will help them further their personal and professional growth.
Responsibilities:
- Assisting clients when they enter the programme and proceed with their therapy or recuperation.
- Offering screening, evaluation, planning for recovery, and subsequent referral
- Minimising the harm that drugs and alcohol do to clients and the larger community
- Acting as an advocate for partnership service access
- Assisting service users with their social (re)integration so they can live meaningful lives by encouraging self-determination, resilience, recovery, and peer support.
- Provide service users in group settings with structured information at different phases of their recovery
Experience Required:
- Possess a thorough awareness of substance abuse issues or have previous experience working in a related field.
- Possess a solid working understanding of mental health services, interventions, and best practices.
- Capacity to successfully manage change while putting the interests of service consumers first
- Recognise the significance of information governance procedures and pledge to adhere to and implement all required safety measures
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
We have a rewarding opportunity for a Night Care Worker to join our team within our residential service in Romiley, Stockport.
Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s home in Romiley provides Residential and Respite Care for Children and Young People with Autism, Learning Difficulties and Complex Care Needs.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
You will be working in a caring home environment with the team and the Registered Manager which gives support to the children and young people allowing their parents and siblings a much-needed break.
Location – Romiley, Stockport
Hours –30 hours per week (worked over 3 shifts each being 10 hours in duration). Shifts are worked on a 7-day rota therefore candidates must have flexibility of being able to work on any day of the week (including weekends).
Starting Salary - £18,729.60 per annum (£12.01 per hour).Actual salary for the hours and weeks worked.
Full time equivalent salary for 37.5 hours is £23,412.00 per annum
Salary Enhancement - 25% uplift on the hourly rate for weekend shifts and during the week between the hours of 11pm and 6am.
Closing date for applications - 23 July 2024 (We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.)
About the position….
- The core tasks of a Night Care Worker include attending to the needs of the children and young adults during the night, some of which have complex health conditions, domestic duties and appropriate record keeping in accordance with legislation and regulation. Another member of staff will sleep in the unit and can be disturbed if there is an emergency.
- The Night Care Worker role is varied and, in many instances, unpredictable. All staff are therefore expected to work in a flexible way.
- As a Night Care Worker, you will provide a professional and effective administrative service to the Registered Manager and staff team, thus enabling them to provide high quality care to the young people in the Trust’s care.
What can you bring to the team?......
We are seeking a Night Care Worker who has previous experience of working with young disabled people and working unsociable hours.
You will need to be proficient in recording information and have previous experience of working on your own initiative and as part of a team.
Experience of administering medication is desirable along with the ability of supporting young people towards independence.
Trust benefits include:
- 27 days holiday plus 8 days bank holidays rising to 30 after 5 years, 33 years after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Eligibility to apply for Blue Light card.
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications.
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance programme for you and adults at your home
- After you have successfully completed a 6-month probation period, you will undertake a QCF level 3 or 4 qualification with support from an assessor and supervision.
Apply now!
To discover the full details of this rewarding role within the Together Trust look at our Job Description. The Job Pack outlines lots of information about the Trust.
Visit our website -
Take a look at our short video
Does this sound like you – if it does apply now. Should you have any questions relating to this role please get in touch. We would love to hear from you!
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
We are a Real Living Wage employer.
Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
Prospectus is excited to be working with Jewish Care to recruit a Digital Fundraising and Marketing Lead to join their fundraising team. Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, they touch the lives of 10,000 people.
This role is offered on a full-time permanent basis paying between £30,000 to £40,000 per annum working a minimum of 3 days a week from their London office in Golders Green and the rest from home.
A key role within the Fundraising and Marketing team the post holder, working to an agreed target, will engage both existing and new audiences through a range of digital channels. Working alongside strategic communications, the postholder will convert audiences into donors. Success will be achieved through digital integration across all of the organisations’ marketing and specific implementation of email communications to engage staff in the fundraising journey.
Jewish Care are looking for someone with experience in digital fundraising and marketing and detail experience in fundraising using a variety of digital platforms. You will have an understanding of the fundamentals of fundraising including donor cultivation and will be familiar with emerging digital marketing tactics in the areas of email marketing, social media marketing, SEO, content marketing and online advertising.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Are you passionate about delivering exceptional customer service and have a flair for social media or community fundraising? We are looking for a dedicated Community Fundraising and Supporter Care Coordinator to join our client a dedicated animal welfare charity, this is an interim role requiring someone to start ASAP, they ask for 1 day per week in their London office, this will be for approximately 3 months with possible extension.
Key Responsibilities:
- Supporter Engagement: Provide high-quality supporter care through phone, email, and social media, ensuring personalised and timely communication.
- Community Fundraising: Collaborate with the Fundraising Manager to enhance supporter experience and manage key community fundraising events, including the London Marathon and other third-party activities.
- Relationship Building: Foster strong relationships with community fundraisers and volunteers to ensure successful event outcomes.
- Data Management: Utilise CRM systems to log interactions, gather insights, and optimise fundraising activities.
- Training and Support: Assist in staff training to continuously improve the quality of supporter care and engagement.
Skills and Experience:
- Extensive experience in customer service or supporter care.
- Exceptional communication skills, both written and verbal.
- Proficiency in using CRM systems.
- Strong organisational skills with attention to detail.
- Proven ability to meet fundraising targets and enhance supporter engagement.
- Ability to work collaboratively across departments and with volunteers.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
User Researcher (Maternity Cover)
Remote working
£35,000 - £40,000 pa plus excellent benefits
35 hours per week (part-time considered)
Fixed-term contract for 12 months
We are seeking a highly skilled and motivated User Researcher to join our charity. Your work will contribute to improving products and services for our communities, including carrying out user research projects for our corporate partners and to improve RNID’s products and services. You will also contribute towards optimising our internal processes for carrying out user research both within RNID and externally with corporate partners. If you have a passion for user-centred design, a deep understanding of both qualitative and quantitative research methodologies, and a desire to make a positive impact with the communities that we support, we would love to hear from you.
You will:
- Conduct qualitative and quantitative research to gain deep insights into the needs, preferences, and challenges faced by people who are deaf and those with hearing loss and tinnitus. Apply a variety of innovative research methodologies as well as standard approaches, such as interviews and surveys, to understand user needs, behaviours, and motivations.
- Collaborate with partner organisations to provide expert user research insights, recommendations, and guidance to support the development of inclusive products, services, and experiences. Consider their business objectives and align research goals to meet their needs. Use your expertise to scope out projects and develop quotes.
- Work closely with the RNID Digital and Innovation team and other cross-functional teams. Engaging with users to gain deep insights into their needs and preferences, you will share the insights and findings with the team, facilitating the iterative improvement and refinement of our products and services, and ensuring they meet the needs of our communities.
- Contribute to the enhancement of user research processes within RNID. Identify opportunities for streamlining and optimising research methodologies, data collection, and analysis techniques. Implement best practices and develop guidelines to ensure research is conducted ethically, efficiently, and effectively.
- Analyse research data and extract meaningful insights and trends. Synthesise findings into actionable recommendations for improving products, services, and user experiences.
- Present research findings and insights to internal teams, external stakeholders, and corporate partners in a clear and accessible manner. Select and use appropriate formats for communicating research findings to varied stakeholders, including senior leaders, designers, and people in technical roles.
- Adhere to ethical guidelines for user research, ensuring participant privacy, informed consent, and data protection throughout the research process. Promote a culture of inclusivity and accessibility in all research activities.
You
- You have demonstrable experience in conducting user research, preferably in a nonprofit or charity organisation.
- You have a strong knowledge of user-centred design principles and research methodologies.
- You are proficient in qualitative and quantitative research techniques, data analysis, and presentation of research findings.
- Experience of using digital tools to support online research and the analysis of research findings.
- You have demonstrable excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.
- You have a strong analytical and problem-solving skills, with a detail-oriented approach.
- You are highly organised and have demonstrable experience of managing participant data and records, coordinating participant schedules and paying incentives.
- You have experience working in an agile environment, adapting research methodologies to fit iterative development cycles, and collaborating closely with cross-functional teams.
- You thrive in a matrix working structure, collaborating with multiple teams and stakeholders across different projects.
- You can work independently, prioritise your work across multiple projects to meet deadlines.
- Experience providing external consultancy services
- Familiarity with the challenges faced by people with hearing loss
- An understanding of assistive technologies and digital accessibility standards
We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation. We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: 22 July 2024
Interviews: w/c 19 August 2024
We are looking for a confident, competent people-focused individual with great interpersonal skills for this busy Building Safety Manager role. If this is you, come and join us at ISHA as one of our Building Safety Manager.
Job Title: Building Safety Manager
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4
Hours: 35 hours (Full-Time)
Contract: Permanent
Salary: £72,222 per annum
This is an exciting opportunity for an experienced Building Safety professional to join our small, but supportive, Housing & Neighbourhoods Team as a Building Safety Manager. This role focuses on all aspects of the Building Safety Act 2022 and the Fire Safety Act 2021 and offers a varied and engaging environment for a solution-focused individual with a passion for building safety and resident well-being. The successful candidate will play a crucial role in ensuring the safety of our residents and the compliance of our buildings.
Key Responsibilities:
- Building Safety Management: Ensure all buildings under your management comply with the Building Safety Act 2022 and other relevant regulations.
- Maintain up-to-date records of safety assessments, inspections, and compliance reports.
- Implement and manage safety case reviews for higher-risk buildings, ensuring all potential risks are identified and mitigated.
- Safety Cases: Develop and maintain comprehensive safety cases for higher-risk buildings, detailing the safety measures in place, identified risks, and strategies for risk mitigation. Regularly review and update safety cases to reflect any changes in the building, its use, or the regulatory environment. Ensure that safety cases are readily available to regulatory bodies and other stakeholders as required.
- Resident Engagement: Act as the main point of contact for residents on building safety issues. Provide clear and accessible information to residents regarding building safety measures and their responsibilities. Engage with residents regularly to address their concerns and ensure their feedback is incorporated into safety plans.
- Safety Management Systems: Develop and maintain robust safety management systems and procedures. Ensure regular fire risk assessments and other safety inspections are conducted and documented. Oversee the implementation of safety measures, ensuring they are effective and up to date.
- Collaboration and Coordination: Work closely with the Head of Building Safety and Building Safety officer and other team members to integrate safety measures into maintenance and liaise with external contractors, ensuring they adhere to safety regulations and standards. Coordinate with regulatory bodies and ensure all statutory notifications and reporting requirements are met.
- Training and Development: Ensure that all staff and contractors are adequately trained in building safety protocols and the requirements of the Building Safety Act 2022. Promote a culture of safety awareness and continuous improvement within the organization.
- Emergency Preparedness: Develop and maintain emergency response plans for all buildings. Conduct regular drills and training sessions to ensure preparedness for any safety incidents.
- Continuous Improvement: Monitor and review building safety practices regularly to identify areas for improvement. Implement new safety initiatives and best practices to enhance overall building safety.
Requirements:
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
If this sounds exciting, we want you on our team. Please do apply.
Deadline: 09:00am on Monday 29 July 2024
Interview: Will be held the week commencing 29 July 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us
No agencies please.
Are you a compassionate and inspiring leader with a successful strategic and operational track record? This is an exciting time to join Croydon Vision as we embark on the next phase of delivering our ambitious strategy.
Come and join us as we paint the next 100 years for Croydon Vision. We are based in the heart of Croydon, South London. We support and empower people of all ages affected by visual impairment. You will be taking over from the excellent work of Susanette Mansour, who is moving onto new opportunities after seven years in post.
Salary: £55-65K
Location: Croydon, South London
Benefits: 28 days holiday excluding bank holidays
Contract: Full-time (open to discussing four days)
Croydon Vision is an amazing charity based in the heart of Croydon, South London, that supports people of all ages with sight loss. Over the past few years, we have transformed as an organisation, improving the lives of our members from dependence to independence. We've extended our reach to Croydon's wider community, increased the diversity of our membership, developed new strategic partnerships, and invested time and resources in team development.
About the role:
We're looking for an experienced leader who has "the heart of charity and the mindset of a business approach" to help shape what the future holds and who is adept at executing strategies and capturing opportunities whilst keeping the culture and bringing the entire team along on this exciting journey - from Board through to staff and volunteers. Your goal will be to harness shared strengths and explore new opportunities.
About you:
You'll need all the following skills and experiences in your toolkit to provide effective leadership for Croydon Vision. These can be gained in the Not-for-Profit sector or the commercial sector:
* Inspire and lead people towards the achievement of excellence,
* be compassionate and values-driven,
* the ability to think strategically and translate strategy into operational objectives underpinned by robust measurement systems,
* recognise needs and opportunities in the development of services,
* manage operations to a budget with effective systems of financial management, control and reporting,
* ability to deploy knowledge of the charity sector and related funding issues to the benefit of the organisation,
* ability to identify and develop new sources of voluntary income,
* manage organisational change and restructuring effectively and sensitively, to meet the needs of the charity and its members,
* work effectively with external partners, stakeholders and Board of Trustees, and
* an affinity for people with all forms of sight loss and championing their needs.
If you have an understanding of the needs of people of all ages with sight loss and of financial management and commercial acumen, that can be related to the charity sector, developing and marketing paid-for services then would be a bonus
If you're as excited by this opportunity as we are, we'd love to hear from you. As the first step, please send a copy of your profile or CV to Tiku van Houtem at Charity People
Deadline: 9am, Friday 16th August
Interview dates are currently being confirmed
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Global Safeguarding Coordinator
Contract: 2 Years Fixed Term 2 Years, Secondment, Full time
Locations: We are looking to host this position in any of the following countries. The position may be home-based.
Sweden, Nepal, Bangladesh, Nigeria, Ethiopia, Pakistan, Colombia, South Africa, Cambodia
Salary & Benefits: The role is the equivalent of a UK Grade 6. Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience. There is not an international pay scale for this role, the salary will match the equivalent in the Member/Country location on the local national pay scale. See further details below:
- Bangladesh - Grade D - BDT 628,842 - 1,167,841 per annum
- Ethiopia - Grade D - USD 11,910 - USD 16,876 per annum
- Nepal - Grade D - NPR 1,548,047 2,005,016 per annum
- Nigeria - Grade D - NGN11,320,285 - 14,689,297 per annum
- Pakistan - Grade D - PKR 1,890,839 - 2,730,421 per annum
- South Africa - Grade D - ZAR 568,812 - 740,675 per annum
- Sweden – Grade B – SEK 27,000 – 36,000 per month
- Cambodia - Grade BG-7 - Competitive salary package
- Colombia - Grade X - Competitive salary package
About WaterAid:
Want to use your skills in People and Organisational Development to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as the Global Safeguarding Coordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Global Safeguarding Team has a global mandate to provide expertise and technical guidance across the WaterAid Federation.
The Team comprises a Global Head of Safeguarding, a Senior Global Safeguarding Specialist (line manager of this post), a Safeguarding Community Engagement Advisor (Africa) and this role, the Global Safeguarding Coordinator. The team is geographically dispersed. Depending on location and time zone of the successful candidate, flexibility in working hours will be required to attend line management meetings, team meetings and to liaise with the cross federation global Safeguarding Focal Point Network.
About the Role:
The Global Safeguarding Coordinator has been created within the Global Safeguarding Team to support with administration and logistics for the team and in support of the Safeguarding Focal Point Network. As Global Safeguarding Coordinator you will use organisational and administration skills to ensure the effective compliance and management of the team's activities, training and travel globally.
You will bring communication skills to write engaging safeguarding related content for staff across the WaterAid federation and your attention to detail will ensure safeguarding documents and case files are created in a timely and accurate manner.
You'll also:
Administration and Team Support
- Leading the Global Safeguarding Team's administration including responding to general enquiries, managing safeguarding data requests, note taking for meetings.
- Monitoring compliance with mandatory eLearning.
- Supporting the functioning of the Safeguarding Focal Point network.
- Opening and/or updating case files when new safeguarding concerns are registered.
Logistics and Training Support
- Updating and creating training resources
- Supporting the Team's travel and training events planning
Communications
- Designing and branding policies, tools and guidelines.
- Creating articles and re-designing the Safeguarding Hub on The Spring.
- Creating awareness raising materials for staff.
- Creating, highlighting and distributing community awareness raising resources for country programmes.
This role will also require travel to the UK. For the full list of Accountabilities, please refer to the full PDF Job Description.
About You:
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
- Strong passion for and interest in safeguarding.
- Ability to work with accuracy and attention to detail.
- Strong record-keeping and administration skills.
- Experience writing and/or designing information for different audiences.
- Experience supporting logistics for activities, events, trainings, or meetings.
- Strong Office 365 systems knowledge and fluency in written and spoken English.
- Experience in handling sensitive information with discretion.
For the full list of Essential and Desirable Skills, please refer to the full PDF Job Description.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter as one document (maximum of 4 pages) in either Word Document or PDF format, addressed to the Global Safeguarding Team. Your cover letter must outline your:
- Current location and your right-to-work eligibility for that country,
- Experience in safeguarding,
- How you match the person's specifications.
Closing Date: Applications will close at 23:59 on Sunday 4th August 2024. Availability for a video interview is required between 12 - 14 August 2024. Availability for a second interview will be required on 15 or 16 August 2024. The anticipated start date of the role is as soon as possible.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
![WaterAid logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/q3vsfzr_mfo_2024_03_27_08_54_05_am.jpg)
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Basics
Salary – £23,500 to £25,000 (pro rata if part time)
Location – Cardiff (daily travel to delivery sites)
Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)
Start - ASAP
Job overview
We are recruiting Lead Coaches across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.
You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.
The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.
You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.
Applications
Just send us your CV to review!
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Engagement Officer
Salary: Circa £24,735 per annum
Hours: Full Time – 37 Hours per week
Contract: Fixed term until 31 March 2025
Location: Covering Newcastle, Northumberland & North Tyneside
Based at: The Greenhouse, Annfield Plain, Stanley
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
As an Engagement Officer, you will manage a caseload of participants, providing tailored 1:1 and group support to help them overcome barriers to employment. You will guide participants in accessing job search resources, volunteering opportunities, employment, training, and self-employment options, whilst helping them address barriers and achieve their aspirations.
In this role, you will be responsible for sourcing new referrals, primarily targeting economically inactive individuals. You will complete enrolment paperwork, including development plans and eligibility checks. Additionally, you will attend events and present the delivery model to referral sources to attract new participants. Occasionally, you may need to work outside of normal hours to meet the needs of the role.
Successful engagement officers believe in the potential of every individual they work with.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service
A bit about you
The ideal candidate will possess extensive experience in the welfare-to-work sector and a thorough understanding of the voluntary and community sector. You will bring exceptional interpersonal skills to the role, enabling you to effectively support participants in building their confidence and motivation. Your goal will be to help them achieve their personal and professional aspirations.
Additionally, you will be responsible for ensuring that all services provided are of the highest quality and consistently meet the needs of the participants. This role demands a proactive, empathetic, and organised individual who is committed to making a positive impact in the community.
Closing date: Midnight on Sunday 21st July 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home:
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
No agencies please.