Jobs

This is an income generating role with sales targets for BeyondAutism’s Outreach Services – BeyondAutism Fast Responder®, Outreach and Training. Working closely with the Outreach and Marketing teams you will be responsible for ensuring that service level agreements are signed within 14 days of issue, that subscriptions are renewed and for building strong customer relationships.

Form a close working relationship with the Outreach Services, Marketing and Finance teams Issue and secure service level agreements Manage enquiries effectively and efficiently Meet sales targets

Maintain the CRM Customer relations Manage subscription relationships and service level agreements, including contract reviews with subscription holders Resolve complaints and concerns Sales and marketing Achieve sales targets

Ensure appropriate reporting of sales to Head of Marketing and Communications, Head of Finance and Head of Outreach Services Deliver strong marketing campaigns and lead generation

Reporting and monitoring Weekly collation of sales data Monthly collation of complaints, concerns and satisfactions to inform organisational learning Reflect and present information in appropriate formats for internal and external use Administration and relationships

Maintain an accurate and up-to-date CRM Ensure service level agreements are signed within 14 days of issue and that the delivery requirements are communicated to the Outreach Services team People Work effectively as part of the MarComms team to ensure KPIs are achieved Liaise effectively with the Outreach Services team and the Finance team

General responsibilities To understand, adhere to and actively implement all the policies and procedures of BeyondAutism To safeguard children and vulnerable adults at all times To undertake training as required Assist with other work, events and projects as needed Any other duties that the Head of Marketing and Communications may reasonably require 

If you share our vision that ‘every young person should be empowered to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a Progression Coach in Nottingham City to join our team delivering our unique programme supporting young people into further education and employment. If you are….

· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme

· Able to tell the stories of our work through data

· Confident in running one-to-one and group work sessions

· Knowledgeable of employability practices and the importance of tailored progression planning for young people

…then please click on the job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply with your CV and cover letter.

We look forward to hearing from you.

This is a unique opportunity to manage our enterprise hub called Tottenham Green Enterprise Centre (TGEC) and to be involved in the support at our site in Enfield, Angel Yard. 

The enterprise hubs host an incubation programme which includes subsidised space, business support, mentoring and guidance and a programme of prestart enterprise support, business training and events and which focus largely on young people. 

This role involves continuing to manage the hub locally and creating a hive of enterprise activity, premises management and client recruitment and support. The right candidate must be a self-starter and able to work on their own. They must have excellent people skills, enterprise knowledge and be able to develop and support the young people we are working with as well as developing local partnerships. They will be expected to meet targets including building occupancy, increased survival, and prosperity of the businesses in their charge. Ultimately this exciting role is looking for an enthusiastic and knowledgeable person who is able to offer great opportunities for young start-ups in Tottenham who engage with Launch It. 

Please be aware this is a hybrid role. You will be expected to manage your time over your working days focusing on business support and building management at Tottenham Green Enterprise Centre for three days one week and four days the next week.

There is also an expectation that you will work on a rotational basis every other Saturday covering our site in Enfield Angel Yard as well as making yourself available for special events when they are running at Angel Yard on Saturdays.

This is a role that needs to be based on site with few opportunities for home working unless agreed in advance.

Are you a skilled and experienced HR professional? Can you combine excellence in administration with great people skills? Do you enjoy working as part of a team towards shared goals? Then this role might be for you.  

BMS World Mission is looking for a skilled and experienced HR Officer to join our People and Culture team. As part of the P&C team, you will create a positive, engaging and professional work environment, where our people can thrive. You will have the opportunity to help strengthen our culture and uphold BMS core values.

As the HR Officer, you will play an important role in HR operations, providing administrative support for the key HR processes spanning the employee lifecycle, from recruitment and onboarding to leavers. This includes ensuring our policies and processes represent best practices, maintaining the staff handbook, and ensuring that the online HR software is used to its full potential. 

As the HR officer, you will: 

• Be professional and confident. 

• Be approachable, with effective interpersonal skills. 

• Be discreet with confidential and sensitive HR matters. 

• Be in full support of the vision and mission of BMS.

Excellent communication and IT skills, along with precision and attention to detail, are essential.

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement. 

Location:                       Didcot, Oxfordshire / Flexible working.

This role can be office-based or hybrid. Coming into our office regularly in Didcot is preferred (for example one or two days a week on average). However, we are happy to appoint a candidate who lives too far from Didcot to attend the office regularly, if they are able to be flexible to come to Didcot as required. The cost of travel to BMS Didcot, whether on a regular basis or infrequently, would be borne by the employee.

Hours:                                35 hrs. per week/full time

Employment type:          Permanent

Salary range:                   £25,855 to £30,678 per annum

Closing date:                   9 am, Tuesday, 10 September 2024

Interview date:                Wednesday, 18 September 2024 

This is a permanent position based in the UK, and the role requires that the applicant has the right to live and work in the UK. We do not offer any sponsorship, relocation costs, or visa assistance.

If you would like to discuss this role further, please feel free to contact Sujit Varpe, HR Business Partner, BMS World Mission. Otherwise,  Please apply through our website.

As the Helping Rhino Fundraising Manager, you will be responsible for the delivery of the charity’s fundraising goals through multiple income streams. There will be a focus on stewarding and growing the charity’s major donor database (both individual and corporate), delivery of successful engagement and fundraising events and producing creative online appeals. The role will also require the successful candidate to drive income from legacies and guide the Charity and Fundraising Administrator to deliver our community fundraising and every day giving targets.

The role will be supported by the CEO and the Charity and Fundraising Administrator.

This is a fantastic opportunity that would suit an individual with a proven track record of achieving ambitions fundraising targets and someone who will play a key role in the growth of Helping Rhinos over the next 5 years. We are looking for someone currently working in a similar role or someone who has experience of multi-stream fundraising and is ready to step up to deliver an initial target of £600k in year one, rising to £5m in 5 years.

We are seeking to recruit a Resident Satisfaction & Engagement Officer to work with our residents to drive up satisfaction and deliver value for money. This is a critical and exciting new role for the right person, playing a key role in ensuring we provide residents with excellent services, engaging with them to improve services and keeping them happy in their homes. Working within a small organisation means that you will have the unique opportunity to understand, and shape, the business inside out and make a real difference to the organisation and our residents. 

We are looking for an enthusiastic Resident Satisfaction & Engagement Officer with excellent communication and relationship building.  You will be passionate about customer service and will need a positive and resilient approach with the confidence to challenge both internally and externally where performance is not up to standard.  You will be comfortable working alone with a diverse group of residents keeping them informed and engaged. As well as a passion for delivering great customer service, the successful candidate will embody the vision, values and ambitions of PCHA.  This role will involve travelling around our homes and  therefore you must have a valid UK driving licence and access to a vehicle.

We're seeking a skilled and dedicated individual to join our team as a Specialist Multiple Disadvantage Worker (SMDW). In this role, you will play a vital role in supporting people who face severe and multiple disadvantages to transition from street homeless into supported accommodation. You will have a leadership role within a multidisciplinary team ensuring that opportunities for engagement with health and social care services are successful for a client group who typically face many barriers to engagement.

About the role:

As the Specialist Multiple Disadvantage Worker, you will be responsible for maintaining strong relationships with referral agencies and leading on all assessments into King George's, ensuring that clients and prospecting clients of SHP receiving a psychologically informed introduction to our service.

In your role, you will maintain a small caseload of clients with a recent and often very entrenched history of rough sleeping who often have difficult and complex relationships with services. You will support the team to make and maintain relationships with external services, and lead on MDT meetings, safeguarding issues, and overseeing in-reach clinics.

Additionally, you will support relevant Service/Team Managers, in providing guidance and advice to Project Workers on relevant housing and support tools and resources. 

You will be 1 of 2 Specialist Multiple Disadvantage Worker's and part of a large team including: 7 Complex Needs Project Workers; 2 Night Concierges and Night Security; a Complex Need Health Navigator; a Recovery Oppurtunities Co-ordinator (ROC); a Psychologist; 2 Team Managers; 1 Regional Service Manager. We also receive a whole host of inreach at the service including Substance Misuse workers; Occupational Therapists, Nurses and GPs.

About you:

• Demonstrable experience of working clients with complex needs such as Mental Health, Substance use or Physical Health needs.
• Experience of working with homeless service users, and a good understanding of the working methods of residential schemes.
• Experience of establishing and maintaining good working relationships with other professionals, including those who may have different outcome priorities.
• Experience of reflecting critically upon own practice in order to improve the experience for service users.
• A non-judgmental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 1st September at midnight

Interview Date: Week commencing 2nd September via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Spiral Skills envisions an inclusive society where every young person has the opportunity to develop their talents, connect with meaningful opportunities, and feel empowered to make a lasting impact in their communities.

Our mission is to inspire excitement about the future, motivate young people to achieve their dreams and equip them with the essential skills for success. At Spiral Skills, we are honoured to work with 1000 extraordinary young people a year. These 14 -25-year-olds often come from communities impacted by socio-economic disparities and lack the support systems and access to opportunities essential for success. With diverse learning styles and needs or English as their second language, they face complex challenges that often lead to isolation or educational exclusion. We believe society is missing out on a wealth of untapped potential among these young trailblazers.

Our services are designed to enhance young people’s skills, attitudes, and aspirations, supporting them at every stage of their journey to employment. Our innovative three-tiered employability programmes, delivered in partnership with pupil referral units, schools, and colleges, provide tailored support to meet the specific needs of each young person. We host immersive industry events and our annual Futures Festivals to connect young people with inspiring career opportunities. Additionally, our personalized employability mentoring services offer dedicated guidance and support for Lambeth residents aged 16-30, helping them navigate challenges and achieve their goals. We collaborate with educators and employers to build a brighter future where all young people can achieve their full potential.

ABOUT THE ROLE

As our marketing manager, you will have an exciting opportunity to celebrate our youth community, showcase the impact of our services, and highlight the importance of youth work. You will work closely with our Co-Founder and CMO to evolve our marketing and communications strategy, collaborate with our exciting network of youth workers to capture our activities and outcomes for young people and be responsible for line managing our Social Media Manager to advocate for youth work and elevate young voices.

RESPONSIBILITIES

This is an exciting opportunity for someone who values creativity, communication, and collaboration. As our Marketing Manager you will be responsible for:

• Developing and implementing our digital marketing and content strategies
• Developing our website, SEO and online presence
• Capturing and communicating our news, activities and impact across our service streams
• Showcasing employment and training opportunities to our alumni network
• Conducting interviews and producing case studies in line with qualitative contractual requirements
• Delivering recruitment campaigns to reach young participants for our programmes, events and mentoring services
• Documenting workshops, programmes and events
• Working collaboratively with our delivery teams to collate qualitative data in the form of photos, videos and surveys
• Developing leads processes to grow our network of young people, opportunity providers, volunteers and donors.
• Develop systems to improve tracking of referrals into employment via our website and newsletter campaigns.
• Co-producing new resources for our workshops in collaboration with the delivery and mentoring teams
• Communicating news and updates to Spiral's key stakeholders quarterly
• Showcasing employment, training and further education opportunities to our youth network
• Producing analytics reports, monitoring and reviewing performance across our digital landscape
• Promoting and coordinating events and annual career fairs

KEY SKILLS AND EXPERIENCE NEEDED

This is a varied role suitable for candidates with a minimum of 2 years' experience in a Marketing Manager position, preferably at a not-for-profit, charitable organisation or an organisation with an education-to-employment focus. This role requires confident communication, consistent content production and collaboration with our exciting team. Prior Line Management experience is also required to lead the development and training of our Social Media Manager supported by our CMO.

• Digital marketing and content strategy implementation
• Experience with salesforce or like-for-like CRM systems
• Design skills using tools such as Canva and the ability to follow a brand toolkit
• Content production, copywriting and video editing skills
• Website maintenance and development on Squarespace
• Delivering recruitment and promotion campaigns
• Ability to work in fast-paced environments, delivering high-quality work whilst remaining positive and supportive to colleagues
• Have an understanding of our youth community's demographic, their needs and challenges.
• Ability to communicate and engage a wide variety of stakeholders, from young people to funders
• Experience in conducting interviews and producing case studies
• Research skills and co-ordinating focus groups

EMPLOYEE BENEFITS

Spiral Skills is at an exciting stage in its journey from a start-up to an established 10-year-old social enterprise. Our organisation is growing, and we are converting to a charity to aid our growth and mission further. We value the development and well-being of our team, where all staff can benefit from:

• Enjoy flexible working days and hours
• Access to training and personal development budgets to an annual value of £300 per staff member
• Access to health and wellbeing budgets to an annual value of £360 per staff member
• Weekly tea and cake Wednesdays and socials
• 25 days annual leave, plus bank holidays and an additional two week Christmas period break
• Paid 3-month sabbatical policy after four years of continuous service

DIVERSITY & INCLUSION

We are committed to fostering a diverse and inclusive workplace. We welcome applications from individuals within underrepresented communities, including but not limited to:

• People from low socio-economic backgrounds
• People of colour, including Black, Asian, and global majority individuals
• Neurodiverse individuals
• Members of the LGBTQIA+ community

Your unique experiences and perspectives are valued and integral to our mission.

Background to the role

AUKEL are recruiting a new Lead Advocate. We are looking to develop our advocacy offer to meet the complex needs of local residents in a challenging environment in a sustainable way.  Our Lead advocate will work with colleagues, partners and service users to develop a sustainable model that ensures East Londoners have their voices heard and choices respected in all decisions made with them.  

Job description

Job Purpose

· To work as part of the Advice and Advocacy team coordinating the advocacy service, providing both statutory and, where appropriate, non-statutory advocacy for eligible service users across East London.

· Using your excellent knowledge of related legislation, including the Care Act, the Mental Capacity Act, and DoLS you will support vulnerable adults in making decisions, having their voice heard and ensuring their rights are upheld.

Key Tasks

· To ensure that service users are aware of their options and can make informed decisions with accurate, and up-to-date information concerning relevant legislation. 

· To ensure that referrals are triaged appropriately to volunteers or referred to other agencies

· To challenge decisions made by third parties for service users.

· To work with partner agencies, professionals and service users whilst maintaining their own caseload of statutory and non-statutory cases, focused on issues and outcomes. 

· To help to develop and implement a sustainable long-term plan for the advocacy service. 

· To develop the relationship with our partners, Rethink Advocacy, Tower Hamlets Connect and others.

· To ensure that the experience of service users is positive and rewarding.

· To maintain accurate case records.

· To complete required monitoring reports and RPR report writing.

· To support with recruitment and supervision of volunteers assigned to the service.

Quality

To work with the Head of Advice and Advocacy to maintain Quality Performance Mark certification.

 General

· To meet regularly with line manager for support, supervision and appraisal.

· To attend team and staff meetings, (and other meetings) as required.

· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

· To undertake all training required to fulfil the role.

· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

 Functional Links

· This role reports to the Head of Advice and Advocacy and will have close functional links to the Information and Advice Team and Tower Hamlets Connect service.

· Close working with peers across partner organisations.

Person Specification

Experience

Essential

· High level of experience in similar work within the health and social care sector.

· Experience of working with vulnerable adults

· Experience of delivering to quality assurance frameworks , e.g. QPM

Desirable

· Experience of working in community partnerships.

· Experience of supporting volunteers.

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

· Knowledge and understanding of the principles of person-centred practice.

· Knowledge of all relevant legislation including the Care Act, Mental Capacity Act, Equality Act, Human Rights Act. 

Skills/Attributes

Essential

· Independent Advocacy Qualification Level 3

· Care Act Advocacy Qualification

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

· Ability to handle sensitive information with discretion and integrity.

· Excellent interpersonal skills.

· Ability to present to groups.

· Ability to work independently and as part of a team.

· Ability to prioritise and manage time and resources effectively.

Desirable

Independent Mental Capacity qualification                            

Additional Requirements

· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

· Flexibility in working hours to meet organisational needs.

· Ability to travel across AUKEL’s delivery sites.

Employment Details

Contract type

This contracted post is for 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based at 82 Russia Lane, London E2 9LU

Salary  Between £31,930 and £35,020 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: 4th September 2024 at 5.00pm

1st stage interviews: Week commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.

We're seeking a skilled and dedicated individual to join our TST Move-On team as a Move On Caseworker. In this role you will be supporting clients on the TST RSI programme who are ready to move on and live independently by assisting them to access the best properties for their needs, preparing them for move on and ensuring a smooth transition to the new home.

Every day will be different, drawing on your wide range of skills to empower clients with the tools they need to secure and sustain their move on property.

About the role:

As a Move-On Team Caseworker you will be responsible for helping the team in the development of new housing pathways for our clients, increasing the volume of properties being made available to our services clients, as well as sustaining and developing the relationships already in place with Housing Providers and landlords. You will work with clients to prepare them to access, secure and sustain their new home when they are ready to move on. This includes supporting clients with registrations, bidding, viewings, sign-ups and all aspects of their move.

In your role, you will undertake assessments to identify the readiness of our clients to access independent accommodation and to help them resettle into their new tenancies, which will include practical elements of independent living such as paying rent, setting up and managing utilities, liaising with landlords and other agencies. Additionally, you will support and advise TST colleagues on move-on options and in working with clients to be move-on ready.

About you:

• Can work effectively with people who have lived experience of homelessness, substance use and mental / physical health concerns.
• Able to undertake assessments and work with a person centred approach to empower clients and engage with them in achieving agreed goals.
• Able to work collaboratively and in partnership with internal and external stakeholders to achieve shared outcomes for clients.
• Strong time management skills and ability to balance competing priorities to deliver effective and time bound support.
• Ability to support clients to move in and successfully resettle into their own accommodation, including support to maximise their income.
• Ability to measure clients’ progress in achieving their own goals and outcomes using support and safety planning tools.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 8th September at Midnight 

Interview date: Tuesday 16th September via Microsoft Teams

This post will require an Enhanced DBS check to be processed by SHP for the successful applicant.

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the London and South Region (London and Kent), and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

We have an exciting new opportunity for a Social Prescriber to join our team in Merton.

The Merton Social Prescribing service is one of the most established and mature services in the UK and is celebrating its 7th anniversary this year. We are seeking an individual to join our successful service in Southwest London. This role will help to strengthen the links between Primary Care, voluntary and public services to improve patients’ health and wellbeing. 

You will provide a person centred service to patients within Primary Care GP practices in Merton, and you will also support each patient to access appropriate services provided by voluntary and community organisations and other agencies. 

Social prescribing expands the options available in Primary Care by creating a ‘managed’ way for referrals of patients with social, emotional and/or practical needs. Patients ca n be linked to a variety of local non-clinical services in the community. These include leisure, social activities, education, welfare, housing and employment advice and support. 

About The Role | How to Apply: 

• 17.5 hrs per week - 2.5 days  - 9 - 5 pm including Friday

• 1 year fixed term contract - hybrid role - initially with possible extension

• £ 32,964 per annum plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities

• Closing date for applications:  Sunday 8th September 2024 (midnight)

• Please ensure that you fill in your application using the job specification headlines. Applications may close before the deadline, so please apply early to avoid disappointment.

• Formal interviews will be held on Monday 16th September 2024 

• Applicants will be notified by email if they are to be invited for interview a few days prior to the interview date

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Southwest and South Wales Region (Bristol, Exeter, Cardiff and Swansea) and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

This is an exciting opportunity to join a small charity at a time of big growth. Go Forward Youth was founded by care leavers to provide support to care experienced young people as they transition to adulthood and independence. This is the beginning of a long-term service being delivered and requires developing the plans strategically. Our services aims are to reduce social isolation and improve outcomes for young adults who have recently left the care system by offering a place for them to turn in moments of celebration, loneliness, crisis and offering programmes that support them to develop the skills required for their independence, including an ambitious mix of enterprise training and work experience. This requires presenting to local authorities and third sector organisations to engage young people and develop partnerships with leaving care teams. Our long-term vision is to combat the stigma that surrounds leaving care so that care experienced people feel supported and empowered to achieve their ambitions without barriers to accessing opportunities and ongoing support. We run a busy programme of social activities when other services are closed, in part during the day, evenings and weekends, to enhance personal development, and employability and training skills for care leavers across London and we are looking for a hardworking, confident, experienced youth manager, with long term professional experience in youth work, with innovative ideas and who take responsibility for the development of the targeted youth support, the outreach work, programme development, and strategic development with the engagement of the young adults as we grow the service.

We currently have two core developing services that focus on two principal areas:  

Ø Social support/ peer/ community/ network/ supportive adult role models

Ø Education/entrepreneurship/empowerment/ professional network

1. The GFY, HUB, the Charity’s flagship programme. To create an environment of support for young adults who are ambitious but could be experiencing additional challenges while transitioning into adulthood and who need a network (the right support), and a home-away-from-home (a physical space to go to). When in full operation the HUB will run on Thursday – Sunday 4-9pm (between) and on weekdays (between) 3-9pm. Until we have an established HUB programme your working hours will be 9am to 5pm. These times are specific as other services are closed, and when the young people express feeling the most isolated. Includes the developing Youth Advisory Board (YAB)

2. The OWN IT PROGRAMME, powered by GF +, Own It is an outsourced employment, skills, and training programme for young care leavers, delivered in house. A mix of training ILM Level 3 Enterprise (accredited), product development (industry input), enterprise and entrepreneurship training, and work experience.

OUR CORE SERVICES

We are shaping these two relatively new initiatives, we are finding the right young people (where they are), pitching the initiative to them and service providers such as local authorities, leaving care teams and other key stakeholders.

 We ongoingly continue to acknowledge gaps in support provision to young adults, [particularly care leavers] and subsequently create new programmes/ project offers designed by the Youth Advisory Board (YAB). With a mission to be the collective voice of students, members and alumni who are put to the forefront, with the purpose of developing offers led by them.

Job Purpose:

To support Go-Forward Youth in continuing to develop and deliver a Youth offer targeted at care experienced young people or those on the edge of care.

This is a relatively new role for the charity, now looking for maternity leave 12 month fixed term cover. This role is developed from a previous voluntary role of youth leader and most recently Youth Manager (December, 2023).

Our growing core services to date:

· Annual Christmas in Partnership with Arsenal and Islington Borough Council, usually lead at the Arsenal hub,

· HUB ‘Home-Away-From-Home’ or ‘The space’ (piloted 2019, 2020)

· Education and training support provision. Own It Programme, led by GF +

We have created this role to develop our youth service offer and the management of our service offer, while considering what is needed to grow required in house youth delivery team. It is key in this role to identify the institutions and organisations that we have a shared goal and client group (care leavers, young people) and develop partnerships for collaboration and referrals. The home-away-from-home needs to be fulfilling a crucial gap for care experienced young people, in terms of social support, network, education and employment by listening to what members say they need to move forward. This means engaging the right young people, and acknowledging gaps in the youth provision and areas we can build on. We work to create an environment that comforts and supports, which is also about accountability, autonomy, empowerment, and aspiration. We are looking for a professional to be part of the team, an individual with long standing professional experience of youth work, that understands the challenges and vulnerabilities of care experience. The role includes, managing our Home-Away-From-Home; that supports young people on evenings, weekends, when other services are closed. It would have an element of packaging our offer with the support of the team, presenting, pitching to local authorities and funders.

A goal for this role is to sustain and grow the services and the delivery team across the next two years, by evaluating, piloting, and refining existing models and developing ideas and new regular projects. We are looking for individual that can support the charity to sustain existing models and engage members, by having a steady menu of activities, project, and opportunities on offer.  It is expected that the youth manager will be the designated safeguarding officer, managing activities, risks on and offsite. With a focus on targeted youth engagement in the community, via outreach work, schools, virtual schools, leaving care teams, community links and stakeholders (As we have recently moved to Camden there are many more opportunities). Managing the operations of the day to day running of youth services in the Space and offsite. At present there is a small staff team leading the development and running a small number of weekday drop-in services and programme as we grow our offer in (a physical) space. We are looking for leadership and professional experience of being a Youth Manager, identifying gaps in the youth delivery team and managing a growing staff team including a new youth work role.