Jobs
Prospectus is excited to be partnering with a Foundation for Women, that exists to create a future where women everywhere enjoy equal economic opportunities, so they can thrive. Founded in 2008, the Foundation has supported over 200,000 women entrepreneurs in low and middle-income countries to transform their businesses and lives. In partnership with local organisations in over 100 countries, the Foundation delivers training, facilitates mentoring and shares knowledge to help women start, sustain and grow their businesses, supporting them to redefine the future for themselves and their societies. They are currently seeking to appoint a HR Officer, to join their team, initially on a FTC basis, for 3-6 months, part time, 3 days per week.
As a Senior HR Officer you will provide high quality HR advice and support, including running all aspects of the HR function, as well as advising on improving HR, People and Culture processes and systems. Your duties will include, leading, advising and delivering effective end-to-end recruitment & on-boarding, improving employee experience through to payroll support, advising on salary Benchmarking and pay progressions. Important in the role is contributing to DE&I, learning culture and safeguarding, improving the appraisal process and introducing a new competencies framework, HR policy and procedures and staff benefits /rewards. You will also act as a HR business partner and act as adviser to managers across the organisation for general operations, planning, budgeting.
To be considered for this role, you will be an experienced HR professional, CIPD qualification (level 3 minimum is desirable) and have worked within the charity or similar sector. You will have knowledge of operational and strategic HR, people management and all processes associated with employee management such as recruitment and pay including benchmarking, as well as experience in developing and improving appraisal process. Lastly you will be good communicator, with strong IT and administrative skills and have an interest/ aptitude for culture and organisational development.
Please note, this is a part- time role, 3 days per week. The role is offered on a hybrid basis, 2 days per week on site, at their offices based in West London, with the option of working from home, the remaining 1 day.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.
The College of Policing is exclusively partnering with Robertson Bell in our search for two Finance Business Partners to join our team on a permanent basis. The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff.
Reporting into the Senior Finance Business Partner, these roles will provide professional finance business partnering support and advice to Cost Centre Managers, including preparing and evaluating accurate and timely annual and monthly budgets, forecasts and trend analysis, to enable effective and appropriate financial planning across the College.
The organisation
About 800 people work for the College of Policing across England and Wales. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with very occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London. We offer an extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The key duties of these Finance Business Partners will be:
- Act as lead business contact for providing a professional finance business partnering service to designated Cost Centre Managers.
- Develop effective working relationships with stakeholders to improve their knowledge of financial management and forecasting, whilst providing appropriate robust challenge when required.
- Complete monthly management accounts, budgets and forecasts for your Cost Centres providing sufficient analysis and narrative to inform business and operational decisions.
- Analyse monthly performance to budget and KPIs, evaluating variance impact and identifying trends to support, challenge and provide options in the cost-efficient management of resources.
- Reconcile budgets, accruals, prepayments and other financial records for year-end.
- Engage with Cost Centre Managers on organisational or business-related proposals, provide helpful and meaningful financial advice to support business case submissions.
- Drive effective strategic and operational decision making for budget managers.
- Support the design, development and continuous improvement of finance processes and quality and system improvement projects.
The successful candidate will have:
- Part-qualified with a CCAB qualification or evidence of equivalent experience in a similar role.
- Experience of working in a management accounting, finance business partnering or related financial role.
- Ideally experience working in the public sector, but this is by no means essential.
- Proven experience of working collaboratively, including working with internal and external people in positions of influence to develop and implement customer-focused business solutions.
- Ability to analyse, summarise and communicate financial data and information clearly and accurately to non-financial budget managers.
- Ability to provide constructive challenge to budget managers.
Please note that the salary on offer will be based on location as follows:
- National: £33,573 - £40,580,
- London: £38,611 - £45,618
The closing date for applications will be on Sunday 21st July, with first stage interviews due to take place the week commencing the 29th July. Please submit your CV to our exclusive search agent Robertson Bell ASAP to ensure you don’t miss out!
Are you passionate about making a positive difference in the lives of people affected by dementia?
Do you want a rewarding career where every day is different?
Yes? Well, we would love to hear from you!
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Derbyshire (community based) with some elements of home-working.
As a Dementia Adviser, you will provide person-centred and outcomes focused information, advice and support services to people affected by dementia and memory loss symptoms in Derbyshire. You will identify their needs and the services they may wish to access, support the improvement of their sense of wellbeing, putting them in more control of their lives.
You may need to work with a variety of other professionals, such as GP’s, memory clinic staff and other health and social care partners, and support may be provided in person, over the telephone, via virtual options or in writing. We aim to reach people affected by dementia from all communities and support their needs within their own community.
About you
We are looking to welcome an approachable, enthusiastic, and knowledgeable individual who will focus on supporting people affected by Dementia across Derbyshire.
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across all areas of Derbyshire independently when required
Closing date: 11th July 2024
Interview date: 18th July 2024
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What we’re looking for:
- Do you have experience of working within Care & Support?
- Do you have experience of working with vulnerable adults?
- Do you currently hold a UK Driving Licence?
If so, this role is perfect for you! Here at Peabody, we have a number opportunities for a Care Support Worker on a permanent basis in and around the Laindon area.
A bit about the role:
As a Care Support Worker you will assist people to live well, be independent and connected to their own community. You will support people with kindness and compassion ensuring that they are assisted to make choices and be involved in all aspects of their life. You will work within agreed boundaries, following operational guidance, policies and procedures. You will advocate for the people you support so that they are protected from harm and able to exercise their human rights. Some of the key results for the role include:
- Play an active and key role in achieving your team’s objectives.
- Represent the interests of your team with stakeholders that you meet during the course of your work.
- Be professional and promote positive joint working between relatives, other departments and partners.
- Play your part in ensuring that we deliver a quality service where risk is well managed.
- Understand and abide by the organisation and regulatory rules that apply to your service including those set by the CQC.
This role will require a Enhanced DBS check, a UK driver’s licence and access to a vehicle.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits of working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Closing date: 9th July 2024
Interview date - Week commencing 13th May.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Care Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Location: Age UK Tameside, 131 Katherine Street, Ashton under Lyne, OL6 7AW
Job Type: Full time
Contract: Permanent
Salary:£28,548 per annum
Main Purpose:
To work as part of the Leadership Team to develop and grow commercial enterprises, develop corporate giving schemes, secure donations to establish a sustainable unrestricted income stream into the Charity and showcase the work of the Charity on social media platforms.
Income Generation:
- To establish business enterprises within the charity to generate paid for service income, managing these operations and maximising profit.
- To establish commercial giving income streams and sponsorship with small, medium, and large companies.
- To establish a local supporter’s scheme, to generate income and promote the services of the Charity.
- To increase the customer base for the 131 Club, Studio 131, Happy Feet, Lunch Clubs, and any new enterprises the Charity sets up.
General Management:
- Oversee the maintenance of the Charity’s social media marketing, external media advertising and website maintenance.
- To undertake media campaigns representing the Charity, our work and the older people we support. Manage any Service Level Agreements with external marketing consultants.
- To work in line with the Charity’s values and to provide guidance on these values to staff.
- To work with the Leadership Team to develop the Charity’s internal strategy, fulfil its goals and realise its ambitions.
- To deputise in the absence of the CEO
If this sounds like the role for you we would love to hear from you !
Closing date: 15-07-2024
REF-215 106
Are you passionate about delivering exceptional customer service and adept at financial and numerical tasks? A well know Housing Association are seeking a dedicated Service Charge Advisor to join their vibrant team in London. If you're ready to contribute to the transformation of our Service Charge delivery and support our service charge payers with expertise and care, this role is perfect for you!
Key Responsibilities:
- Assist Service Charge Analysts in calculating, constructing, and issuing service charges, ensuring compliance with legal and contractual requirements.
- Provide top-notch customer support to service charge payers, addressing queries and proactively supplying necessary information and documents.
- Support the extraction of expenditure data from the accounting system and monitor scheme-specific service charge budgets.
- Prepare and review invoices for external auditor certification.
- Assist in the production, quality control, and dispatch of service charge statements.
Essential Skills:
- Excellent customer service skills.
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
- Exceptional communication skills, both written and oral.
- Excellent financial and numerical skills.
- Strong belief in customer satisfaction.
Desired Skills:
- Prior experience in a similar role.
- Familiarity with service charge processes and systems.
- Ability to work collaboratively in a team environment.
Benefits:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work scheme
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
If this role is of interest, please act as fast as possible in applying. Applications are under constant review and the role can close early!
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Are you a creative, problem solver with a passion for communications?
Are you looking for a fulfilling role in the mental health sector where you can use campaigns and storytelling to educate and inspire change?
Mind in Bradford are looking for a creative, Marketing and Communications Officer to join our growing organisation. A typical day might include filming and editing a video of someone telling their mental health story, writing a newsletter for one of our audiences or creating content on Canva to schedule on our social media channels.
No two days are the same at Mind in Bradford, under the leadership of the Marketing and Communications Manager you’ll support the delivery of campaigns and communications that reach a number of audiences including:
- our workforce of staff and volunteers
- people who use our services
- corporate and community supporters
- key funders and stakeholders
If you are interested in developing a communications career path in third-sector or mental health then this would be a fantastic opportunity for you.
The role will appeal to those who have experience of:
- 1+ years in a Marketing or Communications role
- A passion for telling stories through blogs or videos
- Copywriting for different audiences and platforms
- Content creation for digital and print content
- Email marketing and social media scheduling
- Website content management
Job details
Salary scale: Band 2, £22,118 to £26,542 dependent on experience
Contract: Full-time
Hours: *37 hours per week
*Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Base: Office and hybrid working available. Office in Central Bradford, BD1 4QU (5-mins walk from Bradford Forster Square Train Station). Some requirement to travel for events in Bradford and Craven.
Responsible to: Marketing and Communications Manager
Annual Leave: 25 days plus Bank Holidays
Pension: We operate a contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme).
Probationary Period: 6 months
Closing Date: 18th July, 10am
Interview Date: 23rd – 24th July
In the first instance any enquiries to be emailed to recruitment.
Benefits
- Pension scheme
- Annual reviews
- Simply Health cash plan
- Casual / informal dress code
- Employee Assistance Service
- Flexible working and hybrid
- Two staff company days every year
- Excellent personal development opportunities
- 25 days annual leave per year, plus Bank Holidays
- Discount schemes including Company Shop and Blue Light Card
- Work for an accredited employer; Mind Quality Mark, Mindful Employer, Disability Confident and Real Living Wage
Making an application
Please send your CV and a cover letter no longer than one page outlining your experience and knowledge linking to the Job Description and Person Specification below to recruitment by 10am on Thursday 18th July.
You can find the job description and person specification on the Mind in Bradford website.
To make the best possible difference to the mental health and wellbeing of the greatest number of people.
The client requests no contact from agencies or media sales.
Location: Age UK Tameside, 131 Katherine Street, Ashton under Lyne, OL6 7AW.
Contract: Fixed Term Contract, Full time
Salary: £23,500
Hours: 35
Main purpose of job:
To work alongside the Fundraising and Enterprise Manager, organising stands and stalls in shopping centres, markets and community spaces promoting the 131 Social Club - a paid for social enterprise service within the Charity for those over 55 living in Tameside.
The post holder will be responsible for:
- Booking stands and stalls in commercial and community spaces to promote the 131 Social Club.
- Selling the 131 Club experience to older people, their families and carers.
- Arranging for older people to attend free 131 Social Club taster days.
- Overseeing older people who attend 131 Social Club free taster days helping them to become long-term Club customers.
- Working with other department staff to process new 131 Social Club customers, handling all the associated paperwork and completing monitoring logs.
The post holder will also undertake:
- General administration tasks.
- Work to set targets and outcomes.
The successful candidate will have a good track record in marketing and promotions, be able to build a positive rapport with older people and have a genuine interest in older people thriving in later life.
They will also need to have strong administrative and organisational skills.
If this sounds like the perfect role for you we would love to hear from you !
Closing date: 15-07-2024
REF-215 105
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EMPLOYMENT SPECIALIST ROLES (multiple openings across mild to moderate or severe mental health conditions)
Twining Enterprise supports people across North & West London with mental health challenges to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.
We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Harrow, Hounslow and Hillingdon. You will provide an employment support service to help people with mental health conditions gain and sustain paid employment.
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing. We are strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
Job title – Employment Specialists (multiple openings across primary and secondary care)
Salary - £29,432 – £32,760
Responsible to – Team Leader
Location – Harrow, Hounslow and Hillingdon
Contract – Permanent, full time
JOB PURPOSE
To inspire people with mental health conditions to progress, and to gain and sustain paid employment. Some Employment Specialists will support clients with common (mild to moderate) mental health conditions (e.g. anxiety, depression), whilst others will support clients with more severe and enduring mental illness (e.g. schizophrenia, bipolar, personality disorders).
Depending on what clients are right for you to work with, you will either work across the local NHS primary or secondary care network alongside NHS clinicians to secure client referrals.
To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives. Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.
All Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.
Responsibilities and Duties
1. Engage a caseload of clients with mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.
2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.
3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.
4. Build a constant flow of referrals to ensure a dynamic caseload.
5. Conduct weekly employer engagement activity in line with IPS Fidelity.
6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.
7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.
8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.
9. As requested, attend clinical team meetings to provide advice and information on employment and IPS.
10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.
11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.
12. Update and maintain NHS database (IAPTus).
13. Receive regular supervision and training to meet individual, team and organization’s needs.
14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.
16. Perform other tasks as required by your manager.
PERSON SPECIFICATION
Essential Knowledge, Skills and Abilities we will shortlist you on.
We are also interested in transferable skills and experience which could support your attributes in these areas.
· Understanding and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.
· Knowledge and experience of working in a health or social care setting.
· Able to present confidently to external stakeholders and partners at various levels.
· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).
· Experience of effective diary management, prioritising tasks and working to tight deadlines.
· Proven ability to work effectively and be accountable in an outcome-driven environment.
· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.
· Excellent computer skills including ability to utilise database and Microsoft packages.
· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.
· Willingness to travel in designated London Borough.
· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
Desirable Experience and Skills
· Experience working in an IPS or employment and disability service.
· Experience working in a mental health setting.
Attitudes
· Positive, professional, and self-motivated
· Dynamic personality, confident engaging with a range of stakeholders to promote the service.
· Strong belief in the value of employment in supporting good mental health.
· Empathetic and person centred.
· Committed to equality of opportunity and diversity.
· Open to feedback and proactive in addressing self-development.
· Proactive in managing one’s own health and wellbeing.
ABOUT TWINING ENTERPRISE
Who we are
Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer. Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.
We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year. Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.
How we work
Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention. IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.
Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.
The client requests no contact from agencies or media sales.
We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.
In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator
Reports to: Director of Services
Location: Home Based or Hybrid *
(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)
Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)
Salary: £31,672 pa
Closing Date: 21st July 2024 at 11pm
Purpose of Job
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.
To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:
· Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives
· Goal 4: A connected community
· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning
And contributing to delivery of other strategic goals as appropriate.
Staff management:
1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.
Project management:
1. Evaluate existing support for members living with NPH and their families/ carers within Shine
2. Develop and grow the service based on the needs and voice of our members
3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland
4. Develop annual work plans, which will enable continued development and delivery of the NPH service
5. Create a framework for the service and develop Shine colleagues to support delivery in key areas
6. To provide training to upskill colleagues in dementia
7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland
8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits
9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre
10. Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact
11. Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation
12. Identify new potential sources of funding as the project develops and contribute to funding bids as requested.
13. Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.
Delivery
To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-
· Welfare benefit/ income maximisation advice
· Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.
· Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations
You will also:
· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year
· Review existing and develop new resources for members with NPH alongside the Health team
· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers
· Oversee social media, Facebook and WhatsApp support groups
· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research
· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities
· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.
Other core requirements of working for Shine:
· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members
· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.
· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’
· To actively take part in the annual staff residential
To undertake any other duties in line with the job role.
Person Specification
Experience – essential
· A minimum of 3 years' experience of working with older people living with dementia
· Experience of project management and delivery
· At least two years’ experience of delivering support and advice services for older people.
Knowledge, skills and abilities – essential
· Excellent verbal and written communication skills
· Ability to build strong relationships both with internal and external stakeholders
· Ability to develop and deliver professional presentations and training in a variety of settings
· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems
· A non-judgmental approach to working with people
· A good knowledge of adult safeguarding policy, procedures and reporting
Qualification- essential
§ Relevant qualification in health or social care
Experience – desirable
· Welfare benefits: Experience of supporting older people to maximise their income
· Experience of providing supervision, guidance and support to others as a lead
· Developing and delivering opportunities to enable and empower disabled people
· Organising information sessions and social events
· Multi-disciplinary working and advocacy
· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families
· Working in the third sector in a paid or unpaid capacity
· Working with, and supporting, volunteers
Qualifications - desirable
Relevant qualification in:
§ Information, Advice & Guidance
§ Management
§ Project management
In return, Shine will offer you:
· A competitive salary
· 35 hour working week
· 25 days annual leave plus additional discretionary leave between Christmas and New Year
· Support to learn and develop
· Opportunity to purchase additional annual leave
· Additional annual leave due to length of service
· Defined contribution pension
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.
Interviews will be held on Monday 12th August in our Head Office, Peterborough
The client requests no contact from agencies or media sales.
Please ensure you clearly state whether you will be applying for the Part Time or Full Time role in your application.
This is a new and exciting role in Refuge, the post holder will be embedded within district borough housing teams to facilitate dual working that will ensure that survivors’ safety and housing needs are met. The housing advocate will be collocated within the council offices of their designated area to help facilitate:
- Close working relationships with Housing colleagues
- Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
- Specialist support for survivors at the moment of crisis
- Provision of advocacy; supporting survivors to access safe accommodation
- Joint working with the IDVA or Domestic Abuse Outreach services to ensure all the survivors’ needs are met.
This recognizes that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.
The housing advocate will carry a caseload of survivors that require additional support. They will work closely with survivors of domestic abuse from the point of crisis, to provide high quality independent advocacy around housing needs.They will empower survivors by providing them with emotional, practical and individual safety support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
Co-located housing advocacy is another form of community-based specialist domestic abuse advocacy support that focuses on victim/survivors’ self-identified needs, rather than needs defined by the service and any pre-defined actions the agency thinks victim/survivors should take. The work is undertaken with the victim/survivor around their individual needs and for a period dictated by need, not targets.
The client requests no contact from agencies or media sales.
Are you an experienced Service Charge Analyst looking to make a significant impact? A well known Housing Association is seeking dynamic professionals to join there team in Kent. With over 70000 homes across the UK, they are one of the largest housing providers, dedicated to making a difference in the lives of our residents.
Key Responsibilities:
- Accurately calculate, construct, and issue service charges, ensuring legal and policy compliance.
- Deliver a customer-centric service, resolving complex queries and complaints.
- Support system and process transformation for service charge delivery.
- Assist in integrating and managing legacy systems and stock.
- Maintain procedures for full recovery of service chargeable expenditure.
- Build strong business partnerships to develop scheme knowledge and ensure accurate service charge allocation.
Essential Skills:
- Proven experience in service charge analysis with knowledge of residential and commercial service charge management.
- Strong organisational skills, capable of managing multiple tasks and meeting deadlines.
- Excellent communication skills, both written and oral.
- Strong financial and numerical skills.
Desired Skills:
- Experience working with councillors, the wider community, and external partners.
- Familiarity with current legislative requirements and sector best practices.
- Experience in Orchard System.
Benefits:
- Pension
- Life assurance
- Healthcare cash plan
- Eyecare & dental
- Birthday leave
- Retailers discounts
- Cycle to work scheme
- Buy & sell annual leave
- Season ticket loan
- In-house academy & career development
- Flexible working
If this role sounds like you, please don't hesitate in applying. Applications are under constant review and can close early!
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
About Article 19
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination.
Together with our partners, we:
THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
DO: We lead work on the frontlines of expression through our nine regional hubs across the globe.
PROPEL: We propel change by sparking innovation in the global freedom of expression movement.
When you work with ARTICLE 19, you’re not just joining an organisation – you’re joining a movement for a freer, fairer world.
About the role
We are seeking an IT Tech Support Team Lead to support ARTICLE 19 during its migration to the MS365 platform and applications. The ideal candidate will be responsible for overseeing A19’s technical support operations, including deploying, optimising and supporting applications and users across the organisation. The candidate will play a crucial role in managing user accounts within Azure AD (Microsoft Azure Identity) and maintaining A19’s Microsoft 365 ecosystem. The candidate will also do device management, including the use of Microsoft Intune, and play an integral role in the rollout of new policies and procedures following A19’s migration to the MS365 platform.
What you will be doing day to day
- Lead the IT Support Team in providing exceptional technical assistance across Windows and Mac platforms.
- Provide comprehensive software support, including installation, configuration, maintenance, and troubleshooting application-specific issues, including management of user accounts, permissions, and access controls within Azure AD.
- Oversee the deployment, maintenance, and troubleshooting of Microsoft 365 applications and services, including Teams, OneDrive and SharePoint.
What you will bring to the role
- Expertise in managing Azure AD and Microsoft 365 solutions.
- Proficiency in supporting both Windows and Mac environments.
- Exceptional communication and training skills, capable of engaging with a wide range of stakeholders and empowering staff with varying levels of technical expertise.
- A problem-solver who is proactive in identifying challenges and opportunities within IT/security environments and agile in implementing solutions.
Our culture
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.
We are a people-centred and flexible employer and a friendly and passionate global organisation that lives and breathes the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.
Our reward package
We offer comprehensive benefits, including a range of wellbeing plans, generous paid leave and public holidays, family-friendly policies, and generous sickness and absence leave.
How to apply
If you want to contribute to a world where people can freely express their voice and to support colleagues in this journey, please visit our careers page and complete our online application form.
Closing date: Friday, 12th July 2024.
Interview date: w/c 15th July 2024.
Please note that we will be reviewing applications on a rolling basis; we reserve the right to close the vacancy before the stated closing deadline.
We appreciate that no candidate will meet every requirement of the role; if your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to hear from you. If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact us.
Job Title: Sales Assistant – Garden Room
Period: Permanent
Hours: 1 day per week (Wednesday – Friday), 7 hours excluding breaks, some weekends and evenings
Salary: £24,000 per year pro rata
Reports to: Retail Manager
Place of work: The Exchange, Erith DA8 1RA
How to apply: The application pack with details on how to apply is also available from the 'Join Staff Team' page on our website.
About the role
The Exchange is looking for an enthusiastic and hard-working Sales Assistant with a flair for customer service, and a passion for plants, craft and people. This is an exciting new opportunity to help support our Retail Manager in establishing The Garden Room as a vibrant, successful and welcoming space for retail, selling homeware and gifts; craft and garden supplies and tools; plants and plant care products; and some fashion, fragrance and cosmetics. The Garden Room acts as the main entrance into The Exchange, and so the Sales Assistant will be expected to be able to talk confidently about the wider organisation and its work. The space is also used for workshops, focusing on the interconnection between craft and gardens.
Principle Duties:
Please note: the ‘principal duties and responsibilities’ outlined below are not exhaustive. Other tasks and duties consistent with the role may be assigned.
- Sales: Maximise sales within our retail space, The Garden Room, by assisting with the day-to-day running of the shop, ensuring it is always well presented, welcoming and secure.
- Customer Service: Provide exceptional service to visitors and customers, providing information about The Garden Room and our retail offering as well as the organisation, its ethos, our programme and events.
- Plant Care: Basic care of the plants within The Garden Room and elsewhere in The Exchange.
- Ambassador: Be a positive ambassador of The Exchange, supporting the organisation and its work within the community.
Responsibilities:
- Provide excellent customer service in The Garden Room, answering queries and giving general assistance in a warm and friendly manner to ensure a positive visitor/customer experience, and to encourage repeat visits.
- Talk confidently about the wider work of The Exchange, including our history, ethos and our events/programme.
- Ensure the smooth operational running of The Garden Room.
- Till and cash handling, processing transactions on the till system, packaging and gift wrapping any purchases as required.
- Process online purchases by selecting stock, packing for postage and arranging dispatch.
- Inform customers about stock availability and gathering product feedback.
- Respond to email and in-person queries from customers in a timely and professional manner.
- Occasionally serve drinks and snacks from The Garden Room where we sell a small selection of chilled bottled and canned drinks for consumption on The Exchange premises.
- Manage stock levels, preventing theft, and keeping the store clean and organised.
- Ensure that available stock is visible and is visually appealing.
- Maintain stock levels and visual standards of the drinks and snacks available to purchase from The Garden Room.
- Provide basic care instructions to customers purchasing plants.
- Operate within rigorous H&S and security frameworks, including taking responsibility for opening and closing tills, and final retail space checks.
- Assist with general housekeeping duties as assigned.
Personal specification:
Essential:
- Friendly and approachable with excellent customer service and ‘front of house’ skills.
- Motivated with an eye for detail and a desire to achieve high standards.
- Confident, calm approach to working within a busy environment balancing multiple demands.
- Excellent communication, listening, diplomacy and problem-solving skills.
- Evidence of positive and effective working with colleagues to achieve shared objectives.
- High level of written and verbal English communication skills.
- Reliable and highly organised with initiative and strong time management efficiency.
- Ability to work occasional weekends and evenings dependent the needs of the operation.
- The right to live and work in the United Kingdom.
Desirable:
- Working in an arts and culture / community / heritage environment.
How to apply:
The application pack with details on how to apply is also available from the 'Join Staff Team' page on our website.
Deadline for applications: Sunday 14 July
Interviews scheduled for: Thursday 18 July
Our mission is to reinvigorate the Old Library in Erith as a community-built space and create a centre for craft, opportunity and local growth.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Poppy Appeal Manager – SE London
Location: Hybrid, Haig House, Southwark
Contract Type: Permanent, Full Time
Hours: 35 Hours, Monday to Friday
Salary: £32,910 to £36,072 per annum (Inclusive of London Supplement)
Are you looking to ensure the success of this unique initiative for the Royal British Legion as a Poppy Appeal Manager?
As the Poppy Appeal Manager in South East London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.
A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.
Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.
The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly round South East London. You will be contracted to our London Hub, Haig House, where you will be expected to work a minimum of 2 days per week – when not travelling. Please be aware a full UK driving licence is required for this role.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 17th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.