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We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy.
Responsibilities
Programme coordination, delivery and monitoring and evaluation:
- Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support.
- Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people.
- Support delivery partners in establishing co-creation principles and empowering ways of working for their projects, and drawing up theories of change, drawing on good practice and expertise.
- Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work.
- Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged.
- Set up and run an accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs.
- Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved.
- Monitor and review project objectives, troubleshooting any issues in a timely manner.
- Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding.
Grant administration, reporting and liaison
- Maintain and develop relations with our grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings).
- Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools.
- Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners).
Evaluation and legacy building
- Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams.
- Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences.
Team and partnership working (as relevant and appropriate)
- Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people.
- Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people.
- Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role.
- Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details.
- As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people.
- A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office, the internet and social media.
Other information
Location: This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
Additional benefits: Flexible working patterns available 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Monday 14 October 2024, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Online interviews are scheduled for Thursday 24 October 2024, although we are actively interviewing and may recruit before this date.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
You will work with dasl’s members, local Deaf and Disabled people, to empower them to become leaders and campaign, fighting for social justice for Deaf and Disabled people. You will recruit new members, support them to understand their rights, provide training and peer support, and enable them to hold decision-makers accountable.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff. We work flexibly between home and office. Our office in Brixton is accessible.
To apply, please email your CV, our equal opportunity monitoring form, and a personal statement, demonstrating why you think you are suitable for the job by showing how you meet the skills, experience and knowledge requirements on the person specification. The deadline for applications is Thursday 17th October, 9am.
Please make sure you have the following documents:
- Recruitment pack
- Equal opportunities monitoring form
- Job description and person specification
- Personal Statement form
We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.
The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 69% of clients secure a job within a month.
The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.
This role
As Smart Works moves into our next strategy phase, we are looking to strengthen our commitment to being led by data and using technology to enhance the service we provide. The Database Manager will play a key role in guiding this mission.
Smart Works is looking for an experienced and motivated database manager passionate about using data for good. This role will be crucial in managing and developing Smart Works' CRM systems that underpin the running of our key functions, ensuring data integrity, providing support to all users across the UK and enabling strong outcomes for the women we support. The post holder’s work will be essential in allowing staff across the charity to use data to improve our operations and outcomes for the women we support as we enter our new strategy cycle.
You will also play an important role in training and supporting staff across all Smart Works locations to use these systems, enabling them to harness the power of data in their day-to-day work. Your ability to communicate complex technical concepts to non-technical staff will be vital to the success of this role.
The role will be a hybrid position, based out of one our UK Smart Works centres. but the role will work across Smart Works, providing support and maintaining digital infrastructure across all the teams.
There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support. The post holder, if not based in London, will also be required to travel into London on occasion for training and team meetings.
How to apply
To apply for this role please visit our website to read the full job description attached and then submit a CV and answer the following questions by 5pm on Monday 7th October. Your application should be addressed to Melissa Pittman, Head of Data and Impact
- Why are you interested in working at Smart Works, and how do you see your role as a Database Manager contributing to our mission? (Max 250 words)
- What is your approach to ensuring data accuracy and integrity within a database? (Max 350 words)
- How do you ensure effective communication with non-technical colleagues when discussing database issues or needs? (Max 350 words)
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Location: Rochester Airport, Kent
Contract: Fixed Term Contract, Part time
Hours: 22 hours per week
Salary: £24,310 per annum (pro rata to working hours)
Benefits:
- 33 days annual leave rising with service Occupational
- Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme Group Life
- Assurance Cover Group Income
- Protection Cover Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities
The Volunteering Coordinator is a key point of contact for our volunteer network, supporting the coordination of their activities and providing administrative assistance to support the volunteers to thrive. The Volunteer Coordinator will support a ‘culture of volunteering' and ensure the critical role of volunteer is understood and valued across the whole organisation.
By working collaboratively with the wider Income Generation and Corporate Services Team and their peers, the Volunteering Coordinator will aim to ensure that our volunteer network is co-ordinated effectively to meet the current demands of our income and events portfolio.
The post holder will be responsible for recruitment, engagement and training of a dedicated team of volunteers and in addition responsible for ensuring that upcoming opportunities and tasks are communicated, assigned and that enquiries are replied to in a timely manner.
MAIN RESPONSIBILITIES:
- A proactive, flexible and positive approach is essential.
- Be the primary point of contact for volunteer enquiries via phone, chat forums or email ensuring they receive responses within agreed timeframes, and always in a warm, friendly, and supportive manner.
- Have the ability to motivate, inspire and communicate the value of volunteers to all levels of the charity.
- Organise recruitment programmes and match volunteer skills to charity needs. Deliver induction and training to volunteers.
- Work with colleagues in Income Generation and Corporate Services to ensure that volunteers are kept up to date about KSS activities and opportunities, to ensure they give their time and represent us appropriately.
- Support with any volunteer administration, mail merges and maintain accurate records of volunteer details on the charity databases, social media platforms and event management programme.
- Oversee the coordination of opportunities versus volunteer sign ups to ensure volunteer target numbers are met against activities.
- Collaborate with stakeholders, local agencies, and partners to promote KSS volunteering in order arrange volunteer attendance and encourage volunteer sign ups.
- Manage successful relationships with colleagues in Income Generation, Corporate Service and Service Delivery to activity support, fundraising, and awareness-raising and ensure that volunteers comply with training and development requirements for the responsibilities they undertake.
- Be confident in managing successful relationships with colleagues, volunteers, and external partners to provide advice and guidance around policy, procedure internal & external compliance requirements and good practice.
- Work collaboratively with the HR Team and manage the DBS, onboarding, compliance, safeguarding and risk management procedures for new volunteers.
- Support at trainings sessions, volunteer meetings and social gatherings.
- Assist with the development of the volunteer experience – taking on board feedback, complaints and reviewing any processes accordingly.
- To champion the support and commitment of our volunteers within KSS, and ensuring that all members of Team KSS develop strong and appreciative relationships with our volunteer network.
About KSS:
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 26th October 2024. However, the role may close prior to this date if a suitable candidate is found.
REF-217 100
A project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB)
JOB TITLE: PEACE OF MIND
COMMUNICATION & MARKETING OFFICER
REPORTING TO: CORPORATE SERVICES MANAGER
ACOUNTABLE TO: CORPORATE SERVICES MANAGER
SALARY: £28,672 PER ANNUM
CONTRACT: 36 HOURS PER WEEK
3 YEAR FIXED TERM
LOCATION: DERRY~LONDONDERRY
As Communication & Marketing Officer for our Peace of Mind projects, you will play a crucial role in managing our online and offline communication channels to enhance our Peace of Mind project awareness and engage with our target audience. Working closely with our existing social media team, you will be responsible for developing compelling social media strategies, creating captivating content, and fostering meaningful partnerships for our Peace of Mind projects. Your role will also involve handling media relations and planning events, including Peace of Mind launch and closure events.
If you are interested in working in an environment where you can truly make a difference in the lives of those you work with, please download the Communication & Marketing recruitment pack – www.theverbal.co
Our values aren't just words on a wall; they are integral to who we are and how we operate daily. They were devised collaboratively by our team, and they shape every interaction and decision we make.
The client requests no contact from agencies or media sales.
We are working with a national charity with a clear vision of a society where care and support maximises people's choices, removes social inequality, and enables people to live fulfilling, safe and healthy lives. We are looking for an outstanding, temporary PA to work remotely on an ongoing temp contract with scope to become permanent. Occasional visits to the London office are required once a month.
The Personal Assistant to the CEO is the first point of contact for general CEO queries, and will be responsible for managing the CEO’s diary, coordinating and scheduling meetings and ensuring effective time management. The role holder will need to attend various meetings including internal management, staff, board and committees, to take clear, concise and succinct minutes and actions, ensuring appropriate follow-up is completed. The role holder will need to be a strong communicator, with attention to detail and discretion an essential criteria.
- Manage the CEO’s calendar, appointments and meetings
- Coordinate and arrange internal and external meetings, including management, board and committee meetings, ensuring timely preparation of the agendas and supporting meeting papers
- Attend meetings to capture, clear and succinct minutes and actions (at least one meeting per month, will be held physically in London)
- Pro-actively follow up on meeting actions to ensure associated deadlines are met
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
A project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB)
JOB TITLE: PEACE OF MIND
LEAD PARTNER FINANCE & CLAIM ADMINTRATOR
REPORTING TO: CORPORATE SERVICES MANAGER
ACOUNTABLE TO: CORPORATE SERVICES MANAGER
SALARY: £27,741 PER ANNUM
CONTRACT: 36 HOURS PER WEEK
3 YEAR FIXED TERM
LOCATION: DERRY~LONDONDERRY
As part of our recent funding from PEACEPLUS, and in our role as lead partner, we are seeking a Lead Partner Finance & Claim Administrator for our Peace of Mind projects to oversee all claims & related administrative tasks
As Lead Partner Finance & Claim Administrator your responsibilities include;
-
Liaising with external stakeholders on funding claims
-
All administrative tasks related to claims for Peace of Mind
-
All financial reconciliation on related claims
If you are interested in working in an environment where you can truly make a difference in the lives of those you work with, please download the Lead Partner Finance & Claims Administrator recruitment pack – www.theverbal.co
Our values aren't just words on a wall; they are integral to who we are and how we operate daily. They were devised collaboratively by our team, and they shape every interaction and decision we make.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This strategic role will report to the Director of Operations and will be responsible for overseeing and enhancing operational functions across our businesses, focusing on fostering a positive working environment and employee experience, while supporting our social impact and business growth. You will share SCN’s ambitions to transform funding for grassroots organisations and coalitions by reimagining fundraising, removing structural barriers and encouraging institutional funders to support community interests.
This is a great opportunity for someone who would like to support us in delivering our vision. The ideal candidate will have experience of operations, HR & risk management and will have a passion to make a difference. You will work with the Director of Ops on streamlining operational systems and processes, compliance and risk management, policy oversight, resource planning, and HR and payroll oversight. Crucially, you will help us develop our new Employer of Record Service; the Social Change Hive. Working closely with the CEO and the Head of Business Development, you will ensure all our HR processes, systems and reporting structures are operational for our clients and our employees.
The role would suit someone who loves operations, HR and risk management and be comfortable in a startup environment. The role will involve working across the businesses and working closely with the Head of Programmes and the Head of Governance, Risk and Innovation. You will also be managing our Operations Assistant – with a view to expanding capacity in the team over the year.
While this is maternity leave cover, this function is growing so there is lots of opportunity to evolve responsibilities as the business needs change over the 12 months.
The role would suit someone who loves operations, HR and risk management. The role will involve working across the businesses and working closely with the Head of Programmes and the Head of Governance and Innovation.
SKILLS & EXPERIENCE
You will be a detailed oriented person, proactive, well organised and excellent at managing various tasks and projects at the same time, with excellent project management and people skills. We are a trauma informed organisation, and while you may not be trauma trained – you will need to understand the need for a human touch within the systems and processes we hold (we will also provide training on our approach). As part of the role, you must understand HR regulation, contract management and general operational functions. We are looking for someone who is happy working on their own initiative with energy, enthusiasm and good humour, with a can-do attitude. You must be comfortable with working with external groups of people from varied backgrounds alongside our incredible team. Our work is involved and changes quickly. So the role would suit someone who is resilient and comfortable re-prioritising when things shift quickly.
Person specification includes:
- Experience of working in an operations role
- Experience of managing systems (CRM & project management) & resource management tools (i.e. capacity tracking)
- Experience of reporting on operational functions such as HR and contracting
- Experience of supporting HR functions, including developing and reviewing policies
- Knowledge and experience of drafting and reviewing contracts
- Knowledge and understanding of compliance and risk management
- Exceptional organisational skills, attention to detail and project management skills
- Ability to manage multiple tasks and projects at the same time and competing priorities
- Excellent ability to work collaboratively across different functions, as well as working in a team.
- Excellent communication skills to support the team in delivery of their work
- Working with community groups and/or campaigning groups would be desirable.
KEY RESPONSIBILITIES
As the Senior Operations manager, you will be responsible for supporting the Director of Ops in ensuring we have efficient systems and processes across the organisation and providing support on contracting needs for the businesses. Occasionally we are asked to help support the operational development of our clients. The role will involve:
- Operations oversight (40%)
- To take a systematic view of all operations across the business and make sure we have the correct operational tools, systems and processes in place to support our internal needs as well as delivery of work to our clients. Lead on designing and embedding effective tools and systems to support this and ensure there are up to date process maps to support the team in using them.
- Regular reporting on these systems to the senior management team to support business management and strategic decisions
- Working closely with heads of each function to ensure we have the right processes in place that support the team in delivering their work
- Ensuring we have the right policies in place for effective management of the business
- Responsible for overseeing all contracting for clients and employees
- Oversight and drafting of all client contracts – working with the Director of Ops to ensure contract templates are up to date and in line with any business shifts and fit for purpose.
- Managing any contracting risks and making sure all contracts are active and not expired. Setting up and maintaining reporting systems to ensure this information is fed back to the relevant teams and senior management.
- Addressing any questions from the team and clients on contracts
- Support the Head of Governance, Risk and Innovation to manage mitigations for any emerging risks, document any incidents, have effective reporting mechanisms in place, including updating the risk register
- HR and payroll (40%)
- Support the HR element within the development and delivery of Hive, our Employer of Record payroll service.
- Lead on recruitment and induction processes for the business and clients. This includes ensuring the processes are fit for purpose and efficient for the business, having the right resources in place to support the team and clients with understanding and managing recruitment and induction, managing onboarding of all new starters.
- Oversight of all contracting and HR obligations for our employees, including clients using the Hive service – onboarding, exit processes and everything in between
- Oversight of all processes in Hive to ensure smooth. operations. With Hive being new, and growing, processes and policies will need to be reviewed and adapted to Hive’s needs.
- Setup and maintain reporting systems that allow risk management and managing end of contract responsibilities.
- Manage all HR queries and issues for the team and clients.
- Oversight of monthly payroll and salary sacrifice schemes.
- Management and Teamwork (10%)
- Management of the Operations team: Managing capacity and workload, objective setting and development.
- Work with the rest of the team to ensure there is sharing of knowledge to improve systems and practice across all services, making sure the services are aligned.
- Work alongside and support the full team to ensure we are delivering the vision and strategy
- Client work (10%)
- Consult with our clients on any of the above operations, processes and governance as needed.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for a community organiser with a strong project management background, or a project manager who has trained as a community organiser to help us grow a new project, The Help Desk, while overseeing our Open Collective service. Open Collective is a platform which enables groups to transparently and collaboratively manage their funds. We fiscally host around 600 groups using OC – they are supported by a Programmes Assistant, who would be managed by this role. This will give you oversight of the service and provide you valuable insights into the needs of groups.
The Help Desk is a new project in SCN which will support our growing community of grassroots groups and movements within our ecosystem. Over the next 4 years, we are planning to build a strong, vibrant and supportive community amongst our groups, with access to resources, training and mentorship/networking and fundraising opportunities. You will be responsible for project managing the build-out of the Help Desk and developing and organising the SCN community. This includes monitoring progress and reporting against the funding secured. While some plans and activities have already begun, you would be expected to further shape the vision of the Help Desk, pivoting in response to feedback and learnings.
You will work closely across the Delivery Team to ensure that the Help Desk is relevant to the different types of groups we host, as well as the Head of Programmes, who you will support in consolidating insights for sharing with partners. Together with the Business Development team, you will also be responsible for exploring the income streams required for the following 5 years. You will also be managing the overall project budget alongside managing mentors, staff, volunteers, interns, and leaders, where appropriate.
ABOUT YOU
The role would suit someone that understands the needs of community groups and the pressure and challenges they face as they scale their impact, while also having agile and creative project management skills. A large part of the role is getting to know the groups and to support both the development of network weaving across the groups and building out the resources they need. Because of this, you will enjoy connecting with people from different backgrounds, and have good problem-solving skills.
As you will have oversight of our Open Collective service, you will need to have some understanding of how community groups could use tech platforms to support their infrastructure and how this can relate to their impact. You will also be managing one member of staff and while you will be given training and support, some management experience is desirable.
The ideal candidate will have a positive attitude and be open to learning and growing with us as we build our programmes and services. On top of seeking out partnerships and opportunities that will help SCN better support its community groups, you will be regularly holding spaces for groups to connect and feeding back any relevant insights to the team. You should have a good understanding of the power dynamics and community trauma that exists at this level of organising and be able to act as a bridge between SCN and the social impact of the groups.
As a small team working directly with the groups and to a project plan, you will be outgoing, proactive, very organised and good at managing various tasks at the same time. You will be keen to make an impact in a small team and be hungry for searching out opportunities to develop yourself, the Help Desk and the business.
SKILLS & EXPERIENCE
Person specification includes:
- Experience of community organising or development within a community or network, ideally with people from varied backgrounds
- Strong and agile project management skills
- Exceptional organisational skills and attention to detail
- Strong and creative problem-solving skills
- Experience of organising resources for both digital and physical spaces
- Demonstrable experience of facilitation and event planning
- Ability to increase community activity and engagement
- Strong oral and written communication skills
- Experience with line management, and ideally matrix management
- Highly proficient in Microsoft Office, GSuite, online booking and meeting systems
- An understanding and/or experience of working with project management software and CRMs
- An interest in social change and innovation
We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role.
KEY RESPONSIBILITIES
As Programme and Community Development Lead, you will be responsible for supporting and building out the community of grassroots groups and movements across all of SCN. This may involve organising events, further developing our communications, seeking out and maintaining partnerships with relevant service providers. Note that this is a new and emerging role and you will also be expected to help input on its direction depending on the needs of the groups and the opportunities in the sector. The role will involve:
- Project Design, Planning & Reporting – 25%
- Be responsible for the build-out of the Help Desk (project plans, timelines, and budget etc.) and coordinate across SCN to ensure timely delivery
- Monitor the outreach and impact of the Help Desk
- Report back to internal stakeholders (primarily the Head of Programmes and the CEO) on progress, risks, and learnings
- Draft any financial and narrative reports required by grants funding the Help Desk, with the support of the Head of Programmes
- Work alongside the Business Development team to build SCN’s profile and raise awareness of the Help Desk, e.g., by presenting at relevant events
- Together with the Business Development team, explore the income streams required for the Help Desk
- Community Building and Support – 60%
- Build and maintain networks, e.g., SCN Facebook group for grassroots groups, Founders’ Mailing List
- Directly support SCN’s groups where possible, e.g., short calls to help diagnose their challenges and signpost them to relevant resources
- Plan and host regular convenings, trainings, and workshops, both virtual and in-person, to help groups connect with each other and to other relevant service providers
- Further develop SCN’s Resource Hub and keep it updated
- Develop and maintain strong partnerships with other relevant service providers, creating a network of infrastructure support for SCN’s groups
- Develop and support mentoring networks for groups as needed
- With the comms team, develop and oversee a comms strategy to ensure regular communications with networks and stakeholders
- Management and Programme Oversight (OC) – 10%
- Manage the Programmes Assistant (OC), overseeing their duties and responsibilities and mentoring their development in their role and the organisation
- Oversight of Fiscal Hosting on Open Collective and reporting back on performance and escalating any risks and issues to the Head of Programmes
- Teamwork and collaboration – 5%
- Work with the rest of the SCN team to ensure there is sharing of knowledge to improve systems and practice across all services, making sure the services are aligned
- Work alongside and support the full SCN team to ensure we are delivering the vision and strategy
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for an organised and proactive person who will lead the delivery team for our Grant Management portfolio and Process Hosting services. This involves ‘account management’, which means supporting groups as they scale, as well as oversight of the services. You will manage at least two Partnerships Managers, each with their own portfolio of groups, and be responsible for continuing to shape and refine the delivery of the service.
Many of our groups are at the beginning of their journey in impact or size. Our Grant Management service supports our groups through this journey, ensuring we understand their needs, finding practical solutions to support them to achieve their goals, ensuring contracts are delivered in line with agreements, supporting them with budgeting and advising where financial decisions need to be made. Our Process Hosting service is new but growing, and provides groups, coalitions and networks with crucial admin, governance and secretarial support suited to non-hierarchical structures. As the Senior Account Manager, you will be responsible for supporting groups and leaders facing complex dynamics and testing creative solutions to address their challenges.
This role combines customer service, impact-scaling support, account management, deep facilitation and team leadership. This role will be an integral part of the business, and your understanding of the service and what is important for our groups will support the growth of our business. You will report to the Head of Programmes and work closely with the rest of the Delivery team as well as other functions across SCN.
ABOUT YOU
This role would suit someone who is detail oriented and process-driven as well as skilled in relationship-building and facilitation. You will have an analytical approach, excellent attention to detail, and confidence in facilitating spaces, conversations and workshops.
You will be proactive, a creative problem-solver, an excellent communicator and confident in managing competing priorities. You will be keen to make an impact in a small team and be hungry for searching out opportunities to develop yourself and the business. We are looking for someone who is happy working on their own initiative with energy, enthusiasm and good humour. This role involves customer facing work so you must be comfortable with working with groups of people from varied backgrounds along with your work colleagues.
You need to have a good understanding of how change happens within communities, grassroots groups and informal movements, particularly the role governance and admin play in the messy, interconnected world that is social change.
SKILLS & EXPERIENCE
Person specification includes:
- Demonstrable experience of working with clients or partners in a collaborative and flexible way. You must be able to build strong relationships with people from varied backgrounds and work with them to find practical solutions to emerging challenges.
- Experience of working with startups, early stage ventures, or supporting community groups to grow
- Ability to facilitate meetings and group spaces, with an understanding of group dynamics
- Experience of managing budgets
- Experience of managing contracts successfully to completion, and managing emerging risks
- Exceptional organisational skills
- An understanding of grant giving and granting processes
- An exceptional attention to detail
- Experience in line management
- Ability to manage various tasks at the same time, and capable of managing time effectively
- IT literate
- Experience of working within a team
Desirable:
- Experience building and/or managing a team
- Experience identifying trends to support product development and the shaping of services
We will give you full training on our internal systems and processes and other methodologies that will be relevant to your role.
KEY RESPONSIBILITIES
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Account management (60%):
You will manage several partner accounts, specifically those that are high profile or complex. For Grant Management, this involves:
- Working directly with groups and movements to understand their needs and help them navigate challenges in their journey of scaling, e.g. governance, budget management, recruitment etc.
- Facilitating monthly meetings with partners to build relationships, discuss emerging needs, and track progress on contracts with funders.
- Liaising with funders on behalf of partners where needed.
- Track grant budgets and support partners with risk management.
- Ensure partners’ contractual obligations are met.
- Nurture relationships to help build positive, long-term partnerships.
For Process Hosting, you would work closely with a Partnerships Manager to:- Advise on decision making that supports the group/coalition with their strategy and operations. This will range from advising on the business model, governance structures, funding opportunities, design and implementation on operational processes to support their mission.
- Support the planning and management of governance related meetings.
- Support with the processes around recruitment and voting.
Lead on delivery of the Grant Management service (25%):
- Develop and hold the processes and spaces needed to ensure smooth and consistent delivery across the Grant Management team.
- Develop the service as we grow, thinking about how we can adapt the model of delivery to fit our purpose.
- Work across the team to input on how SCN can continue to improve and innovate. You will bring the key perspective from partners and support by providing feedback on their experience and needs to inform changes to systems and processes.
Management (10%):
- Manage the Grant Management team (at least 2 Partnerships Managers).
- Support the team’s delivery, set work objectives and development goals.
- Ensure the team understands our purpose, how their work fits within that, and our ways of working and culture.
Support the SCA and SCN team (5%):
- Support internal activities and the development of the wider team that contribute to The Social Change Nest’s overall mission and strategy.
- Collaborate with the team and bring new ideas that work towards team success.
The client requests no contact from agencies or media sales.
The National Literacy Trust are unwavering in their commitment to enhance the reading, writing, speaking and listening skills of children and young people, equipping them for success in school, work and life.
The charity’s multifaceted work encompasses short-term impact and campaigning for long-term, systemic change in pursuit of equal access to the transformative power of literacy. By addressing the root causes of low literacy and fostering a society that values and nurtures literacy skills, children’s potential can be unlocked, enabling them to realise their aspirations.
The Corporate Partnerships team has seen impressive success over recent years with the team now bringing in more than £4 million annually from a range of partners including Chase Bank, Lancôme, KPMG, McDonald’s, Morrisons, Bloomberg and WHSmith.
This is a brilliant opportunity to work across a range of corporate partnerships at the 5 and 6-figure level. You will deliver exceptional stewardship focused on growing and developing relationships with existing partners securing ongoing and continued support.
As Corporate Partnerships Manager, you will:
- Account manage a diverse portfolio of corporate partners at the 5 and 6-figure level
- Create and deliver high quality stewardship plans for your accounts to develop and secure incremental income
- Research, write and pitch compelling funding proposals to renew and uplift existing partnerships
- Build strong relationships with all key stakeholders internally and externally
- Work closely with colleagues to ensure effective reporting to partners
Ideal skills and experience:
- Experience in managing a range of 5 and 6-figure corporate partnerships in the not-for-profit sector
- Strong relationship-building and interpersonal skills, and someone who can develop rapport with stakeholders of all levels forging effective and collaborative working relationships
- Ability to think creatively about corporate partnerships, identifying opportunities for uplift and increased engagement among existing partners, fostering a strong sense of connection to the charity’s mission
- Excellent communication and writing skills
Benefits include:
- 39 days of annual leave per year (pro rata for part-time staff), made up of 28 days’ annual leave plus the closure of the office on all bank holidays and from Christmas Day to New Year’s Day inclusive
- Enhanced maternity, adoption and shared parental leave and pay policy – after 1 year of service, employees are entitled to 12 weeks on half pay in additional to statutory entitlements, with two weeks of paternity leave at full pay (subject to qualifying criteria).
- Cycle to Work scheme
- Employee assistance programme
- Free eye tests and discounted glasses
- Shopping and leisure venue discounts
- Discounted gym membership, dental plans and health assessments
Expert recruitment for fundraisers and charities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them. The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space.The mental health adviser role is key to the support that children and young people will receive on site, and you will have the opportunity to work with 5-18 year olds, as well as providing signposting and support to parents/carers and other agencies.
This Mental Health Adviser role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT, or other roles that have given you experience and skills in working with Children and Young People presenting with difficulties related to their Mental Health.
Key Responsibilities
- Work as part of a team dedicated to providing support to children and young people who are at risk of mental health crisis, or may otherwise attend A&E.
- Offer one to one support via drop in or appointments, and be child-centred in that support.
- Work alongside children and young people, their parents/carers and families in increasing self-management of presenting difficulties.
- Signpost anyone accessing the service to appropriate and local on-going support; and build up your knowledge and networks of such support.
- Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
- Follow risk procedures, be familiar with completing risk assessments, and refer to on-call or senior managers appropriately.
You will have:
- A minimum of two years’ experience of supporting children and/young people in a mental health service or similar role in a paid or volunteer capacity, in a 1:1 and group setting
- An ability to form supportive relationships with families, and tailor support to individual need.
- A child-centred approach to work.
- Working knowledge of child and adult safeguarding.
- Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Job Title: Known internally as Aldi Partnership Manager
Location: Home-Based or Hybrid (with 1 day per week in the London Office)
Hours: 35 hours/week
Contract type: Fixed term until 31/12/2026
Salary: £36,008 per annum (Home-Based) - £39,608 per annum (Hybrid)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- A highly motivated and experienced corporate partnership manager
- An expert in building relationships and maximising income targets
- A team player with a proactive and solution focussed attitude
- An expert in communication and able to build rapport quickly and effortlessly and able to influence at all levels
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by Midnight of 13th October. 1st Stage Interviews on 17th October online and 2nd Stage Interviews 24th October in person.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
About the role:
Our Health team has an exciting opportunity for three new roles to join the team. Two of these roles will be focused in our North London TST team, and one in our Lewisham hostel team with a focus on improving the barriers faced by those experiencing homelessness when accessing health care.
As a Health Lead, your role will focus on developing and embedding SHPs health approach into the services the charity provides. It will involve working with and supporting those living within our hostels who have underlying health needs to access and maintain the health care they need. To complete initial health screening tools, create a health support profile plan for each client and to make referrals to and support them in engaging with the correct services (i.e. dentistry, podiatry). In this role you will complete health mapping and use this information to influence partnerships formed with external services to help overcome barriers faced by those experiencing homelessness.
The approach taken with clients will be psychologically informed, incorporating an understanding of Personality Disorder, complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships of trust with clients, supporting them to engage in health care support and see an improvement in their overall physical health.
About you:
To be successful, you will have:
- A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
- Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services.
- Good understanding of local level health set up/services i.e. homeless health providers and teams.
- Confidence in working both as part of a team and independently.
- Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues.
- The ability to advocate for and coordinate access to health care for clients with multiple disadvantage.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd and Thursday 24th October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours (we are happy to consider part time with 0.6 FTE as a minimum)
Start date: November 2024 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £30,900 - £34,250 per annum if based in London. £28,325 - £31,675 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 27th October 2024
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
upReach has grown quickly over the last 5 years, and our successful Income Generation brings with it a number of administrative elements, which are currently spread across numerous team members. We are investing in this new position in order to centralise those diverse admin responsibilities, with the Income and Finance Liaison Senior Officer taking full ownership of the associated processes and deliverables, and helping to establish "best practice" to support the Charity in our next growth phase.
The Income and Finance Liaison Senior Officer will contribute to the growth of upReach by working across the Income Generation and Finance teams contributing to a wide range of income and finance related activities. You will support the teams to meet income targets and deliver the 2024-27 strategic plan.
OUR VALUES
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
CORE RESPONSIBILITIES
Reporting to the Director of Income Generation and External Engagement you will work closely with the Director of Finance, CEO, Finance and Programmes teams, and colleagues across the income generating and external engagement team; supporting them to meet financial targets, provide excellent stewardship and to implement key administrative and financial processes.
The core responsibilities include:
Income generation and External Engagement
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Ownership of a range of administrative tasks, including stewarding of donors and partners and support of the Development Board.
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Promptly addressing incoming queries from supporters and partners, including email, telephone and post; assist the team by managing;
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Departmental email inboxes
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Prioritising requests and responding where appropriate
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Oversee the management of contracts with partners and funders; generate, issue and follow up in a timely fashion.
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Support the timely production of monthly management reports.
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Play a key role in the complaints procedures for the department and conduct full investigations where needed.
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Work with the team to ensure all relevant data is created and maintained regularly and accurately on the CRM (Customer Relationship Management) database.
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Keep on top of developments, changes in trends and patterns, new techniques and legislation.
Finance
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Act as the key liaison point between the income generation and finance team.
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Work with Finance to identify and find solutions to bottlenecks in the purchase order, invoicing and payment process.
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Ensure that money coming into the charity can be identified and coded accurately on the CRM database and finance systems.
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Create and maintain accurate records in the finance system, including billing values, timings and dates.
Team Working
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Work with colleagues across the department and organisation.
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Lead and support rotatees (Team members on the Graduate scheme) and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Support the implementation of business improvement and people development initiatives.
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Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals.
Other
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Occasional out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders
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Some UK travel will be required from time to time
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
SKILLS AND EXPERIENCE
The ideal candidate should display these skills:
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Excellent organisational skills and the ability to prioritise and deliver to tight deadlines across different departments
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Strong administrative and numeracy skills
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Excellent communication skills (both oral and written)
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Problem solving and solution focussed
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A wonderful team player with a positive and enthusiastic approach
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
To be successful in this role, it is anticipated that you will have experience of working in a fast paced environment, and are able to demonstrate a high level administrative and numeracy skills;
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Strong relationship building and customer service experience with internal and external stakeholders.
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Experience working in a fast-paced environment.
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Ability to maintain accuracy and work independently to find solutions to problems.
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Supporting the preparation of annual budget reviews and KPI (Key Performance Indicators)/OKR reports (full training will be provided as required)
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Ability to work cooperatively with and through people to reach goals.
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High-level of computer literacy, specifically Google Suite
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Working on a variety of projects at the same time and delivering to deadlines.
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 11:59pm on 27th October 2024.
EQUAL OPPORTUNITIES
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.