Jobs

Membership Services Coordinator: Member Relations
Advancement 
Full-time
Permanent 
£29,399 per annum
Application deadline: 12pm (midday) on Friday 12 July 2024 

About this role

The Membership Team at the British Museum is seeking a new Membership Services Coordinator: Member Relations, to deliver exceptional standards of customer care, ensure high levels of satisfaction across the Membership base, and take responsibility for critical processes in the Membership contact centre.  

With over 70,000 Members of the Museum, this role underpins our efforts to offer a Membership experience of enduring value and ensure that Members' generous support is always reciprocated with a first-class service. The role is essential to the operational efficiency of a dynamic and fast paced team; maximising every opportunity to aid and enrich Members’ enjoyment of the Museum.

Key areas

• Take hands-on-responsibility for the smooth operation of the Friends inbox, telephone line, and processing of postal correspondence.
• Work effectively to streamline and accelerate the response to Members’ queries, while also providing support and assistance to other colleagues to prevent the accumulation of any delays or backlogs. 
• Ensure complaints are responded to swiftly and resolved satisfactorily, under the guidance of the Membership Services Manager: Membership Relations.
• Take primary responsibility for voicemail replies, customer service reporting, online FAQs, the maintenance and generation of template responses, and other critical administration across the Membership Services team.
• Ensure accurate data regarding contact with Members is recorded on Raiser’s Edge (the Museum’s CRM system), and train new team members in the processes and systems related to customer care.

About you

To be successful in this role, you will have –

• Experience of and enjoy working with the public.
• A conscientious and proactive mindset, with a willingness to never let a problem go unresolved or an opportunity for incredible service unrealised.
• Excellent telephone manner and strong written correspondence skills.
• Experience of using CRM software.
• Strong attention to detail and accuracy.
• Experience of responding to complaints and feedback.
• Proven organisational skills.

About the British Museum:

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures. 

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details. 

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. Typically however, we would expect the post holder to be on site 3-4 days per week. 

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

ABOUT L'ARCHE LONDON

At L’Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong.

L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.

Are you inspired to bring your skills, experience and values to support our vision of a more human society?

ABOUT THE ROLE

Reports to: Head of Support and Care (Registered Manager)
Hours of work: 37.5 hours per week, usually Monday - Friday 9 - 5pm

NB Service Coordinators are required to balance management administration with being present in the group's houses. This necessitates some occasional evening and weekend work to be agreed with their line manager.

Salary: £35,000 per annum (with an increment in the second year)
Place of work: L’Arche London community houses and office (all within a walking distance, based in West Norwood, London)

Main purpose of the role:

- To lead and manage the Oak Group, one of three groups in the L'Arche London community, comprising of a range of services for people with learning disabilities and its team of assistants.
- To lead the service delivery within this group in line with L'Arche values, standards and the requirements of the Care Quality Commission [CQC].
- To play an active role in the leadership of L'Arche London, helping shape a vibrant community of people with and without learning disabilities.

Leadership and People Management:

- Supervise and work with the Deputy Service Coordinator to lead a team of 15 Support Assistants. Ensure each assistant in the group is regularly supervised, trained, and appraised, and that action is taken to effectively manage performance issues.
- Understand the requirements of the CQC and other relevant legislation and ensure that all applicable standards are met including adult safeguarding.
- As part of the Community Coordinating Team, implement appropriate policies and procedures, promoting the wider L'Arche mission, vision and values.
- Be on the On-Call rota every 6 - 8 weeks, with flexibility as service requires. (Additional pay provided.)
- Contribute to the recruitment/ interviewing of Assistants.
- Provision of Support to People with Learning Disabilities
- Ensure the provision of high quality personalised support for each person with a learning disability in the Oak group, implementing Person Centred Support Plans to maximise independence, personal choice, and autonomy.
- Enable each person with learning disabilities to feel at home, encouraging both individuality and belonging, ensuring that everyone is informed of their rights and responsibilities as a member of the Community group and as a tenant.
- Support each person to manage various aspects of their life, from their personal budgets to their health and well-being.
- On occasion, provide one-to-one support to people with learning disabilities at home or in the community.

Administration and Management

- Maintain high standards of communication and record keeping, ensuring an effective flow of information within the Group, with the rest of L'Arche London, the local community, family and professionals.
- Work closely with the Deputy Service Coordinator to oversee the work rota.

Creating Community

- Attend and organise Community events and celebrations relevant to the role and foster a sense of welcome for all visitors and friends; ensure a regular rhythm of prayer and reflection in accordance with the traditions of L’Arche.

General

- Attend training and personal development courses as required.
- Any other reasonable duties commensurate with the post which may be required from time to time.

What We Offer

This post is offered subject to a probationary period of 6 months; 3 clear references; a completed work history form; a satisfactory and up-to-date enhanced DBS check; and a satisfactory right to work check as appointees must have the right to work in the UK.

There is no additional pay for overtime, but Time off in lieu (TOIL) will be given and agreed with the line manager when circumstances require the post-holder to work extra hours. TOIL should be taken within 2 weeks of being accrued.

All Service Coordinators are the on-call rota for 1 week every 6 - 8 weeks. There is an additional payment of £56 a week for being on-call.

Paid holiday allowance of 33 days leave per year. (This total is inclusive of 8 days in lieu of bank holidays).
Service Coordinators will be provided with a programme of personal development and training including opportunities to study for QCF qualifications in social care and leadership development through L'Arche in the UK's leadership development programme.

Employee Assistance Programme with Care First which offers confidential support in terms of performance, health, mental and emotional well-being including access to short term free counselling services.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions on our online application form. Please also include a cover letter providing in depth explanation of how you meet the job and person specifications for this role. Please give examples where you can.

Closing date for applications is midnight on Monday 15 June 2024. We will carry out interviews as applications are received and may close the role early if a suitable candidate is appointed. We encourage you to apply as soon as possible.

Please also read our privacy notice for job applicants.

Closing date: 15-07-2024

REF-214 922

The remarkable Beyond Food Foundation is searching for a newly created Fundraising Lead to spearhead the growth and development of individual fundraising.

Location: Hybrid: London Bridge SE1 office three days a week with two flexible days

Closing date: 9 a.m. Monday 15th July

Who we are.

Beyond Food provides support and empowerment to people who are experiencing or have experienced trauma, homelessness, addiction, poor mental health, incarceration, or simply feeling excluded from society. We believe in second and third chances for everyone.

Based at the fantastic Brigade Bar + Kitchen by London Bridge, Beyond Food harnesses the power of food to inspire and equip people facing chronic unemployment with the power to change their lives.

Our flagship training programme, FreshLife, is a comprehensive three-week emotional support and practical hospitality training. Beneficiaries are taken on a journey in a safe, welcoming and empathetic environment – most of our staff have lived experience of the common issues they face – and are taught to master chef skills: they’ll bake bread, fry mackerel, create risotto and pancetta Bolognese dishes.

After completing the three-week training programme, with work experience at Brigade Bar + Kitchen, they are guaranteed employment at several high-end restaurants and hospitality partners in London. If they relapse, whether they start using again or even find themselves in prison, we don’t give up on them. They will be supported while they find their feet again and re-enter the training programme when ready.

These skills enable those excluded from work to become and remain employable. We keep in touch with our Alumni and will support them as they continue their journeys towards long-term, fulfilling employment and happier, healthier lives.

About the role.

This role will support our Partnerships and Fundraising Manager to drive our fundraising efforts with a clear focus on individual giving. Responsibilities include cultivating and advancing relationships that secure income generation, particularly through major donors, high net worth (HNW) individuals, PAYE giving, and individual income generation through events and associated campaigns that drive donations.

Who we are looking for.

We are searching for a creative, driven and charismatic individual who is captivated by the mission of Beyond Food and wants to grow income to support more people.

Candidates will be required to have either mass individual giving experience (ideally playing a key role in acquisition, digital, campaign or an RG programme) or major donor/HNWI experience. This is a special opportunity to join a true innovator and a movement that makes a difference to many people facing a multitude of challenges. You will get autonomy, support, investment and a wonderful opportunity to develop and grow in a dynamic, fast-paced industry and environment.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 15th July.

Position: Move On Support Worker

Location: Watford

Salary: £13.50 plus holiday pay = £15.13 per hour or 18.00 via umbrella per hour

Contract: 6 months with potential to become permanent

Shifts: (37.50 hours a week)

Week of earlies: 08:00 - 16:00

Week of lates: 13:00 - 21:00

1 weekend a month

Role Overview:

We are seeking a dedicated Move On Support Worker to join our team in a low-medium needs hostel with a capacity of 200 beds (18 month maximum stay). The role involves managing a caseload of 15-20 low - medium need clients, assisting them in transitioning to suitable accommodation, and connecting them with appropriate external services.

Key Responsibilities:

• Conducting and updating needs and risk assessments.
• Accompanying clients to appointments.
• Assisting clients in obtaining identification.
• Helping with benefits applications and ensuring clients receive all eligible benefits.
• Assisting clients in setting up bank accounts.
• Promoting independent living skills and preparing clients for move-on.

Qualifications & Skills:

• Experience in a similar role or within a support environment.
• Strong organisational and communication skills.
• Ability to manage a diverse caseload and work collaboratively with external services.
• Compassionate and patient, with a commitment to promoting client independence.

In order to apply for this position, you must have an enhanced child and adult checked DBS on the update service or issued within the last 12 months, we can help you obtain one if you do not currently possess one

If you are passionate about making a difference in people's lives and helping them achieve greater independence, we encourage you to apply.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Conservation Technician, Workshop
£27,251 pa plus excellent benefits
London
Full-time, fixed-term contract
Ref: TG4118

Do you have a City & Guilds qualification or equivalent qualification in carpentry and joinery or cabinet making? Then get in touch with us and come see our workshops at Tate as this may be the job for you!

This is an exciting new opportunity, and we are looking for a motivated person who has carpentry skills to become part of our highly skilled and respected Conservation Workshop team.

This is a practical role where day-to-day you will work on or construct supporting elements for the art collection, providing innovative solutions for its conservation and preservation. You will care for, handle, prepare and maintain artworks and their associated components for safe storage, transit, installation and display. You will work on a broad range of conservation activities and provide technical support for the artworks in Tate’s collection and care.

It is essential that you hold a recognised City & Guilds qualification in carpentry and joinery or cabinet making or equivalent. You will have demonstrable practical experience with broad range of developed craft skills including carpentry, metalworking and machine maintenance. We’re looking for good problem-solving skills, a team player and an effective communicator.

We will be hosting an online Q&A session on Monday 8 July at 12:30 for anyone wanting to learn more about what we do. If you wish to receive the link to the session, please email us (details can be found on our website) including the reference number of the role (TG4118) in the email title.

This position is offered on a fixed-term contract until 31 March 2027.

Our jobs are like our galleries, open to all.

Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.

Closing date: 21 July 2024

We are scanning the skies for a Airdesk Operations Coordinator

We are looking for an Airdesk Operations Coordinator as we expand our Airdesk Team at The Children’s Air Ambulance (TCAA). This exciting role is essential to TCAA, being the first point of contact when our specialist NHS teams task our helicopters!

Reporting to the Airdesk Team Leader, you will primarily be based at Coventry Airport, with occasional travel to other operational sites. This is a full time role (average of 40 hours per week) with the service operating 7 days a week, 365 days per year, working on a rota covering up until 2am. The role attracts an initial salary of £25,750-£27,810.

The Airdesk Operations Coordinator will be responsible for the effective tasking and dispatching of our aircraft when a request for service is received. The Airdesk Operations Coordinator will be the first point of contact for our NHS Clinical Partner Teams and responsible for managing all aspects of a mission from initial request through to mission completion, making the abilities of being able to work under pressure and multitasking essential requirements of the role. You must possess a high attention to detail and level of accuracy along with having a positive and motivational outlook.
Alongside providing outstanding service to our patients, NHS Clinical Partner Teams (CPT) and flight crews you will be required to provide other administrative support to the Airdesk Team Leader and Head of Operations.

This position would be ideal for those who have previously or currently working in an Emergency Operations Centre (EOC) or a Control Room (ie Ambulance, Police, Fire, etc) .

If you believe you meet the skills required and want to make a difference by supporting our lifesaving charity, ‘Click HERE to find out more about the role and for the person specification and apply now!

Due to this opportunity being extremely unique, it is likely that we will receive a high number of applications, it is possible that the advert will be closed earlier that the date advertised.

Please note that we reserve the right to close this role early.

This role is subject to a DBS Check.

Dates:

Closing Date: 17th July 2024
Interviews: 25th July 2024 (Rugby). This is a fixed date and the interviews will be in person.

If you thrive in a fast-paced environment, enjoy working in a collaborative team setting, and want to make a real difference in people's lives, then we want to hear from you. Join us at TCAA and be part of a team that's dedicated to saving lives every day. Apply now to start your rewarding career journey with us!

Location: Coventry
Contract: Permanent, Full time
Salary: Up to £27,810

REF-214 896

You will join our friendly team and work alongside our Funding team in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices. 

As a funding officer serving our North region, (Anglesey, Gwynedd, Conwy, Flintshire, Denbighshire Wrexham and North Powys) you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference. 

You will be responsible for supporting local people and communities in Anglesey, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals. 

You will be responsible for the pipeline of projects in Anglesey, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact. 

The ability to communicate in Welsh fluently and confidently is essential for this role.
This is a permanent, full-time post (open to a conversation on flexible working and job share) 

Interview Date: W/C 29/07/2024
Location: Remote working in the Anglesey area of Wales with access to our offices in Cardiff and Newtown

On application, please align your supporting statement to the criteria below

Essential criteria

1) The ability to communicate in Welsh fluently (spoken and written).
2) Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers.
3) Understanding of strengths-based approaches to working with people and communities in Angelsey.
4) Remain calm under pressure and handle multiple and competing priorities, supporting others when needed.

Desirable criteria

1) Understanding of great customer service. 
2) Knowledge of the wider funding context 
3) Ability to learn from our funded projects and share that learning for the benefit of the wider organisation.
4) Confident in presenting to external audiences.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Programme Administrator with SharePoint Experience
£27,251 pa pro rata plus excellent benefits
London
Part-time, Fixed-term contract until December 2025
Ref: TG4158

Are you able to support a busy Programme Team?

We are looking for a part-time Programme Administrator to assist in the delivery of an Information Management Change Programme that involves the management and migration of Tate Records from on site to SharePoint Online. You will be supporting both the Programme and Records Managers in the day-to-day administration tasks involved in the delivery of this programme.

The ability to communicate well across the organisation will be critical to success together with excellent organisational skills and strong attention to detail. We are also looking for someone who will be able to apply the principles of diversity and inclusion in building and maintaining relationships with colleagues.

This position is offered on a fixed-term contract until December 2025.

Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.

Our jobs are like our galleries, open to all

Closing date: 14 July 2024

Electronic Records Specialist
£37,567 pa plus excellent benefits
London
Full-time, Fixed-term contract until December 2025
Ref: TG4159

Are you able to help bring a transformation to the way in which people manage information and records across a large organisation, which will have an impact on the capture of future historical records?

We are seeking an electronic records management specialist with proven experience of working in information and records management to join our Programme team. The successful candidate will be the key point of contact for all teams on electronic records management at Tate during the migration of records from shared drives to SharePoint Online with an additional plug-in and will play a crucial role in records management as a SharePoint systems administrator.

The ability to communicate well across the organisation will be critical to success together with knowledge and experience of system administration of SharePoint and records management. We are also looking for someone who will be able to apply the principles of diversity and inclusion in building and maintaining relationships with colleagues.

This position is offered on a fixed-term contract until December 2025.

Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.

Our jobs are like our galleries, open to all

Closing date: 14 July 2024

Reading Support Strategy Lead - HMP Belmarsh

Location: London
Salary: £32,834 per annum
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Belmarsh (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Belmarsh, maximising opportunities for people in prison to learn to read. 

Teaching qualification Level 2 or above is required for this role. Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for 24 July 2024 (venue to be confirmed).

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-214923

Senior Conservation Technician, Paper and Photographs
£30,848 pa plus excellent benefits
London
Ref: TG4154

This is an exciting opportunity to bring technical expertise to the Paper and Photograph Conservation team!

There are two vacant full-time roles in the Paper and Photograph Conservation studios at Tate Britain. One is permanent with a focus on large-scale touring exhibitions, with start date in October 2024. The other is a fixed-term contract until 31st March 2027 and focuses on modern and contemporary art.

The Senior Conservation Technician provides technical expertise on the mounting, framing, storage and packing of art on paper, photographs, library, and archive material. Day to day you will undertake a variety of traditional and modern mounting, framing, and housing techniques, devise display, installation and packing methods, and advise and train paper conservation technicians. You’ll work closely with a paper conservator and the wider team to review and document your work to ensure the highest standards in the care of Tate’s paper-based collections. You’ll enjoy this role if you like creative problem solving, developing and adapting your technical skills, working to deadlines and knowledge sharing.

Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.

Frequently, we receive a high level of applications and as such, reserve the right to close applications before the advert deadline. To avoid disappointment, we encourage you to apply as soon as possible.

Closing date: 14 July 2024

The Democracy Development Coordinator will work within the Community Engagement department to develop KCLSU's democratic practices, policy and procedures. 

Areas of work will include:
- Project manage the delivery of KCLSU Elections (electing Student Officers and Community Leaders)
- Lead on and support the development of KCLSU democratic structures, systems and procedures
- Work with and support KCLSU Community Leaders
- Working with other staff across KCLSU to ensure that suitable support is given to students who want to engage with democracy
- Supervise student staff and volunteers where required.

Application Process

If this is you, please download and complete an application form and an equal opportunities monitoring form from our website and email them directly to us.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days annual leave plus bank holidays and closure days
• Discounts at Venues
• £30 wellbeing allowance per term
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Kindly note that KCLSU cannot provide a certificate of sponsorship.

• Have a National Insurance number, or be in the process of applying for one

• Not be a trustee of King’s College London Students’ Union

We look forward to bringing your talent onboard and working with you!

Civitas Charity Recruitment are delighted to be working with a central London Diocese involved in a range of projects assisting the local communities from poverty alleviation and social welfare improvement . An exciting opportunity exists for a Fundraising Officer to join the team. As Fundraising Officer, you will work closely with the Trusts Fundraising Manager to drive grants income growth and develop and implement fundraising strategies to maximise income from Trusts and Foundations. There will also be a opportunity to gain exposure to other areas of fundraising including appeals. This is a great opportunity to enter the sector or for those with some experience to develop further. This is a full-time, permanent role located in Central London. Hybrid working (2 days from home) in Central London.

Who are we looking for?

We are seeking candidates with excellent communication skills and great project management experience. You will work to develop compelling written applications for asks and build a network and pipeline. Previous Fundraising experience is not essential for this role however would be an advantage. You will be able to confidently engage with a range of stakeholders, including senior staff and trustees. Your personable approach will allow you form effective working relationships and motivate colleagues across the organisation. You will be proficient in Microsoft Office applications and familiarity with fundraising CRM systems e.g., Donorfy would also be an advantage although again, not essential. You will be able to prepare and maintain detailed reports on projects, including key performance indicators, income and expenditure budgets. We are seeking passionate candidates who are looking to develop their career in the charity sector and who share a passion for social welfare and community development.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Why should you apply? 

Through your experience and skills, you will be making a tangible positive difference to families and individuals in the UK and internationally with this rare, genetic, life-threatening, and life-limiting condition. You will get to know our friendly families well and build long lasting relationships. 

We are a flexible, considerate, and caring employer who will be happy to agree flexible working hours to fit in with your family or other commitments. 

We welcome and encourage applications from everyone regardless of age, disability, gender, or religion

Responsible to: Executive Director 

Terms: Permanent (on passing probationary period) 

Salary: £25k - £28K Full time equivalent, depending on experience 

Benefits: Holidays: 27 days holiday + bank holidays (FTE) Pension: Min 3% taken from employee + 5% employer contribution. All work-related travel expenses covered.

Contract: Part time, 15 hours per week, 2-day flexible working pattern potentially increasing to 3 days when funds permit 

Located: Homebased, with quarterly meetings in central London with our Executive Director. Occasional weekend work may be required to attend fundraising events or Trustee meetings 

The CGD Society 

Chronic Granulomatous Disorder (CGD) is a rare, life-limiting immune disorder, where children and adults get frequent bacterial and fungal infections, which can be serious and life-threatening.

The CGD Society is the primary resource for individuals facing a CGD diagnosis, offering essential information and support to families throughout their CGD journey. Our organisation is led by our dedicated and inspiring Executive Director who works tirelessly alongside our CGD Clinical nurse specialist, who is based at Great Ormond Street Hospital. While headquartered in the UK, we proudly support around 1,500 members across 77 countries, representing this global community with pride.

Key responsibilities

Community Fundraising 

• Develop and implement a comprehensive fundraising strategy to increase income through regular giving, donations, campaigns, legacy giving, corporate partnerships, and other fundraising initiatives. 

• Promote participation in major sporting and challenge events. 

• Provide supporters with the necessary materials and motivation to maximize their fundraising efforts for the CGD Society. 

• Send personal thank you letters and certificates to acknowledge donations and fundraising efforts promptly. 

• Address fundraising inquiries. 

• Maintain regular communication with key fundraisers and stakeholders. 

• Attend events to support participants when appropriate. 

Corporate Sponsorship and Partnerships 

• Establish and cultivate relationships with companies to secure sponsorships for various projects, fundraising events, and other funding opportunities. 

• Form alliances within the charity sector to achieve shared fundraising objectives and create more appealing sponsorship proposals. 

Grant fundraising 

• If funding permits a three-day working week, with training and development, prepare and submit persuasive funding applications to Charitable Trusts and Foundations to boost our core income. 

• Develop with the Exec Director a rolling strategy for such applications, building relationships with funders and defining compelling funding targets. 

Digital Marketing 

• Lead the development and execution of social media content to increase awareness and income, utilizing optimal methods to reach target audiences and drive engagement. 

• Serve as a "brand guardian," ensuring consistent, cohesive, and well-thought-out messaging, tone, and appearance across all internal and external communications. 

• Source and maintain a repository of up-to-date case studies, photos, and videos on life with CGD, transforming these into media-ready stories for social media, newsletters, the website, and reports. 

• Create and distribute regular newsletters using Mailchimp and other communication tools for members. 

• Manage the CGD Society website (WordPress), ensuring it is regularly updated and engaging for our beneficiaries, collaborating with external suppliers as needed. 

Support for Executive Director 

• Provide monthly reports to the Executive Director detailing donations, fundraising activities, and marketing KPIs. 

• Managing enquires during annual leave 

• Support for events, such as the CGD Society family weekends 

• Potential opportunity to progress role beyond fundraising with support from the Executive Director

Person specification 

​Must have skills 

• Experience working within a fundraising or digital marketing environment demonstrating a track record of maintaining and growing income for supporters and/or organisations. 

• Excellent supporter care experience knowing what is necessary to deliver a high-quality service to supporters and/or fundraisers. 

• Expert knowledge, experience, and confidence in developing and delivering creative and engaging social media content across a wide variety of channels. 

• Ability to create engaging graphic content using Adobe/Canva software. 

• Demonstrate empathy, active listening and effective verbal and written communication skills. 

• Copywriting – To have good written English with a flair for creative writing. You should be able to demonstrate examples of copywriting engaging, original and persuasive content.

• Knowledge of Search Engine Optimisation (SEO), keyword research and Google Analytics. 

• Competent in Microsoft Excel, Word, and PowerPoint.

• To be happy to work independently and be suitably motivated and organised to work from home. 

• Be strongly motivated in supporting those affected by CGD, whether through your own personal experience or professional interests.

Nice to have  

• Understanding and improving the effectiveness of Google AdWords to drive website traffic. 

• Competency with Microsoft 365 & SharePoint. 

• Experience or knowledge of a rare genetic condition would be advantageous but is not a requirement. 

• Generating income by writing compelling and impactful applications to funders and grant providers.