Volunteer Coordinator Jobs
The postholder will be experienced, skilled and knowledgeable, with an essential interest in and experience of working with migrant and refugee clients with complex needs; and the post would suit someone with previous experience in the migration or advice sectors who is interested in working with a mixed caseload that includes needs around destitution, homelessness, immigration and NRPF issues. We actively welcome applications from those with lived and relevant experience.
The post holder will assess, prioritise and triage new enquiries and referrals and allocate cases as appropriate within the generalist team. You will also carry your own caseload and provide one-to-one generalist advice, casework and practical support to migrant and refugee clients on
issues including immigration status, housing & homelessness, welfare benefits, asylum support, community care and destitution; as well as signposting and referring to internal and external local services including support groups, wellbeing activities, digital inclusion, ESOL, training and employability.
You will oversee our phone and email advice provision and organise and take part in the weekly advice rota. You will administer our destitution hardship grants and liaise closely with our food bank staff in relation to destitute clients in need of food bank support. You will attend and participate in local migrant sector meetings and networks as appropriate and, along with all staff and volunteers, you will have responsibility for identifying and raising any safeguarding concerns. You will jointly oversee and supervise casework volunteers and provide support and advice to our current generalist caseworker where needed.
The advice & casework team supports clients holistically on a range of different matters and our core caseload includes refugees, asylum seekers, those with NRPF, complex EUSS cases, spousal visas and undocumented migrants. Many of those we work with are homeless or precariously housed, destitute, and/or struggling to access support through statutory services for mental health, housing, welfare benefits and children’s services. The balance of time spent between different client groups and cases will need to be responsive to the ongoing demographic changes we see in the city and region, and the post holder will be expected to provide casework management and co-ordination of relevant services, liaising closely with other providers and with interpreters.
You will work as part of a small, supportive team that currently includes one other f/t generalist caseworker, one f/t immigration caseworker and a number of active casework support volunteers. The wider frontline staff team includes four refugee resettlement caseworkers; our group work facilitator; a skills & employability caseworker; an ESOL tutor; a food bank co-ordinator; and a volunteer co-ordinator.
Regular supervision and support and in-house and on-the-job training will be provided, as well as external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge to begin to deliver advice and casework and take over an existing caseload.
On rare occasions you might be required to work out of hours where there are emergencies or if and when there are new arrivals in need of immediate support.
Postholders will need to have the right to work in the UK.
supporting refugees, asylum seekers and those with no recourse to public funds
The client requests no contact from agencies or media sales.
Working with our brilliant network of hosts, other organisations and directly with guests themselves, our Placement Coordinators are at the forefront of ensuring that we can host refugees and people seeking asylum.
You'll beresponsible for overseeing your caseload of R@H placements and database management. The role of Placement Coordinator will be to work alongside the placement team in making safe placements quickly and efficiently.
You will build your knowledge of working with guests with different immigration status and needs, and get to know our hosts and what they are able to offer guests. You'll be sharing information and resources with guests to help them find more permanent accommodation.
Interviews will be held on 11th September 2024.
Please submit your CV and a cover letter outlining why you will be a great candidate for this role. Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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KCLSU is looking for an Arts and Media Development Coordinator to ensure our students thrive and enjoy the best possible university experience at King’s College London. Areas of work will include amongst others working with KCLSU Student Media and Arts groups as well as supporting and developing KCLSU's student-led broadcast, digital and print journalism and creative arts groups.
Responsibilities include:
Student Media & Arts Group Development
- Provide support for student media and arts groups, enabling them form, grow and thrive through a group development and accreditation framework.
- Support student media & arts groups to participate in national competitions and events
- Deliver an effective engagement plan with student media & arts groups, utilising appropriate methods of mass and targeted communications; and efficient approaches for managing day-to-day enquiries.
- Understand the short and long-term resource needs for our students media & arts groups, working with relevant KCLSU and KCL departments and external facilities to ensure KCLSU student groups have access to quality facilities that enable their activities
- Have oversight of specialist equipment and technology required by our student media & arts groups, ensuring effective management of inventory, up-keep, renewal and storage.
- Ensure adequate technical support is in place for student groups to ensure safe and smooth running of KCLSU Student Media Suite spaces.
- Develop the financial sustainability of student media & arts groups through
membership fees, supporting sponsorship opportunities and coordinating grant
funding allocation.
Projects & Events
- Project Manage the Arts Festival to bring the arts to the wider membership.
- Project Manage the Student Media Awards Night to celebrate and recognize our student media groups.
- Work with student media and arts groups to develop events and activities across the year that engage the wider student community such as on campus arts exhibitions & film festivals
- Lead on the delivery of performances and exhibitions across Community Events and KCLSU Awards.
- Working with the Community Development Team to develop strong student media partnerships and student-led content across our Varsity, Welcome Fair and Election projects.
For further details and Person Specification, please review our Job Pack.
Benefits of Working for KCLSU:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts and Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility: To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you excited to take on a job working with volunteers across the UK? Are you a purpose-driven people-person who excels at creating and sustaining relationships, but also enjoys a role with a wide variety of tasks and workstreams?
If this sounds like you and you want to use your talents, skills and experience to have a demonstrable impact on the lives of people across the UK, we’d love to hear from you
We are keen to hear from candidates from a wide range of backgrounds and with a variety of experiences. You may be just starting out in your career and are looking for an early role in the sector which will challenge you and build your experience. You may also be a more experienced professional who is looking for a different challenge in a rapidly evolving, young charity and who can bring new perspectives and fresh ideas to our team.
About The Hygiene Bank
Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean. It is washing hair, bodies, faces and clothes in the same cheap washing up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.
Hygiene Poverty is the hidden crisis facing the UK. In May 2024, The Hygiene Bank published their second groundbreaking research into the incidence and impact of hygiene poverty. It found that over 4.2 million adults across the country are currently experiencing hygiene poverty and that it is both alarmingly widespread, increasing and disproportionately impacts the most vulnerable. It stops people from participating in society, feeds the mental health crisis and blocks routes out of poverty. It is simply unjust.
At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.
About the Role
As one of our team of four Partnership Managers, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty. Reporting into the Head Operations, the Partnership Managers plays a pivotal role in the charity and are responsible for overseeing and co-piloting our volunteer lead community projects.
The role is varied and requires strong time management, organisational skills, excellent written and verbal communication skills, meticulous record keeping and strong volunteer management.
Key Responsibilities
- Support the Senior Volunteer Experience Manager to actively recruit volunteers in key areas, in line with our strategic objectives.
- Onboard new projects by supporting the volunteer project coordinator with all aspects of setting up a community project.
- Foster positive relationships with the project teams to ensure engagement and inclusion and to be the first point of contact for them.
- Co-design and implement project plans for the newly formed projects identifying areas of support needed to sustainably grow the project.
- Work with the projects to identify suitable Community Partners in line with our strategy and eligibility criteria.
- Support the project with any funding applications and ensure impact data is captured.
- Ensure all projects are compliant and operating within out charitable objects, therefore reducing the overall risk the charity.
- Work with the Operations team to ensure all supporting volunteer guidance documentation is accurate, relevant and up to date and to ensure the volunteer newsletter, website and members area contains all required and up to date volunteer supporting information.
- Monitor and analyse KPIs and provide regular reporting to both the team and board.
- Attend and participate in volunteer events and town halls as required.
- Regularly visit projects to offer support and to continue to enhance relationships
Skills, Knowledge & Expertise
- Excellent volunteer relationship management (experience of volunteer management would be ideal, but candidates may be able to demonstrate excellent and relevant people skills in different contexts)
- Ability to use different data sets to accurately forecast and report
- Polished communication and people skills to champion, and act as an ambassador for The Hygiene Bank
- Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
- Ability to work independently, multi-task, and prioritise a busy workload.
- Strong written and verbal communication skills
- Appropriate IT skills - experience in managing databases and proficient in using MS Excel, Powerpoint and database CRM
- Experience working with internal stakeholders' teams to help ensure deliverables are met
- Passion for personal and professional development, as well as a proven can-do attitude
Attributes and behaviours:
- Passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty
- Empathic and diplomatic, with strong alignment with the charity’s values
- A commitment to quality and attention to detail.
- Ability to work on your own initiative.
- A highly competent and collaborative team worker.
- Discretion and the ability to maintain confidentiality.
- Willingness to learn new skills.
- Excited by and ability to work in a growth mindset, changing and flexible organisation.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Key Details
· Salary: £31,700- £37,700 pro rata, part time, 4 days (dependent on skills and experience)
· Location: remote working/homeworking with monthly in-person team days in London.
· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.
· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.
How to Apply
- If you would like to join our team, please apply via Charity Jobs
- An up to date CV outlining your employment history, qualifications and contact details.
- A supporting statement (no more than 1 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification, particularly around volunteer management and ii) outlining why you are interested in working for The Hygiene Bank.
Next Steps
· Deadline for applications – 5.30pm on Friday 13th September
· Interviews –W/c 30th September
· Starting date – as soon as possible thereafter.
We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We reserve the right to close the application ahead of the closing date
The client requests no contact from agencies or media sales.
About the role
Location: Home-based with travel
Contract: 12 months
Interviews are expected to take place w/c 23rd September 2024
The RSPCA is embracing new ways in which we involve and engage volunteers with our work. As part of an ambitious transformation programme we will be testing exciting initiatives, starting with a 12 month pilot of Area Volunteer Support Partners across six trial areas.
We're looking for six talented individuals who have strong people skills and are fantastic at building great working relationships with colleagues at all levels.
In this role you'll be providing expert volunteer management support to our local managers and coordinators, whilst ensuring that the volunteer experience is embedded into all that we do. You'll develop an understanding of the volunteer skills and commitment needs of the local teams you work with, and help them recruit the right people, onboard them and keep them engaged.
You'll also work closely with the volunteers in your area and take time to understand their motivations to volunteer and the skills and experience they offer. By bringing together volunteers from across the local area, you'll identify opportunities where volunteers can collaborate and support different parts of the organisation.
To support our transformation programme, you'll be testing and trialling new volunteering initiatives as defined by our transformation project team. You'll implement initiatives working to agreed timescales whilst helping design processes to aid their adoption by local teams. You'll gather evidence to evaluate their success and provide feedback to the project team.
This role is a home worker role with regular travel within your defined area. You'll be travelling to meet with volunteers, colleagues and local community organisations so a full driving licence with access to your own vehicle is essential.
You'll be joining our friendly Volunteer Experience team and playing a crucial role in supporting our amazing volunteers. This role also offers a great opportunity to input into the development of our inclusive volunteering offer for the future.
What we are looking for in you
Essential
The successful candidates will need to live within a reasonable distance from the trial area they intend to cover. The table below outlines the trial areas and the locations where candidates should ideally be based. You will be asked on your application form which area you are applying for:
Trial area
Ideal base
1. Northumberland, Cleveland and North Yorkshire
1. Middlesbrough/Durham/Bishops Auckland/Hartlepool areas
2. North Wales, Merseyside & Cheshire
2. Conwy or Cheshire areas
3. South Wales
3. Newport/Cardiff areas
4. North London and Herts
4. North West London or South Herts areas
5. The Fens (Norfolk/Cambridgeshire)
5. North Cambridgeshire/West Norfolk areas
6. West Country (Somerset/Devon)
6. West Somerset/East Devon areas
We are also looking for people with....
- Fantastic people skills with the ability to work well with others, building trust and rapport quickly
- Proven people management skills
- Self starter who can manage their own workload through excellent organisational and prioritisation skills
- Good problem solving and analytical skills
- Ability to flex priorities to meet the changing needs of the role
- Desire to deliver to a high standard and be results driven
- Previous experience of working with volunteers is desirable, but not essential
- Driving licence and access to your own vehicle
Desirable
- Working with or managing volunteers
- Experience of working in a not-for-profit organisation
- Animal Care/Welfare experience
- Experience of continuous improvement, change or transformation
Applicants must have the legal right to work in the UK - we are unable to sponsor visas at the RSPCA.
Final note from us & good luck with your application!
We are really lucky that some of our roles attract a high level of interest, and for this reason we review applications as they are received. Unfortunately on some occasions this means roles may close earlier than advertised, so early submissions are highly recommended.
We do try to give feedback where we can but sometimes, due to receiving high levels of applications, this may not always be possible.
We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications, in particular from members of minority ethnic groups, and people with disabilities, as these candidates are currently under-represented at the RSPCA.
Should you need any support with your application or interview process please contact us.
The client requests no contact from agencies or media sales.
We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Southwest and South Wales Region (Bristol, Exeter, Cardiff and Swansea) and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.
We are looking for an Academic Representation and Communities Coordinator who will help us develop and motivate 1000’s of volunteers in their role as Student Academic Leaders at a global top 10 university.
We’re looking a candidate who is passionate about developing an empowered community of leaders who are ready to represent their fellow students to bring about change at UCL.
We are on a journey to be one of the best students’ unions in the UK and the world and we want you to join us on that mission.
The role is a full-time and permanent contract.
Job description
The post holder will train, onboard and develop developing 1000’s of volunteers in their role as Academic Representatives. The role will provide support for our Academic Reps, to ensure they are empowered to bring about change at UCL that improves the lives of students. You’ll help our volunteers recognise the transferable skills they’ve gained, continue their leadership journeys and enhance their career prospects. The role holder will liaise with our Departmental Societies Team in the creation of ‘Departmental Hubs’ within the University which have a focus on representation, community building and community volunteering.
Knowledge and experience you can bring to the role:
- Previous experience of developing volunteers and delivering training.
- Experience of event management and communications.
- Knowledge and understanding of membership led organisations.
- Awareness of current issues and themes in Higher Education and Students’ Unions.
Skills you can bring to the role:
- Enthusiasm and a can do, problem solving attitude.
- Excellent communication skills (verbal and written) with the ability to present information clearly to a variety of audiences.
- Ability to engage with others in an approachable and inclusive manner.
How to apply
Please click Apply to be taken to our application form on our website.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Interviews will take place on Monday 16 September, 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
Tech Angels (previously Tech to Community Connect) is a service which aims to reduce digital exclusion across Surrey. In recent years, and particularly now in a post-pandemic society, so much connection happens digitally; those without the knowledge or equipment to connect to the internet are at a very high risk of loneliness and isolation, which have a significant negative impact on physical and mental health.
To combat this, we provide devices on long term loan to people who are disabled or living with a health condition, family carers, of older age, or to those with another vulnerability. We also offer a ‘match’ with one of our team of volunteer Tech Angels, to help with digital literacy and confidence. We also supply sim cards with data to those, who don’t have wi-fi, so that they can be connected.
The purpose of the role will be to drive and coordinate referrals into and through the service, making sure that people facing digital exclusion get the support they need to get (and stay) connected. Ultimately the outcomes we are focused on achieving are a reduction in health inequality and an increase in wellbeing.
Main responsibilities
1. Coordination of Tech to Community Connect activity in a defined part of Surrey
2. Communication with people using the service, carers, volunteers, organisations that may have referred to the service and other stakeholders
3. Database management, record keeping and impact measurement following all data security policies
4. On-going support for people using the service who are in a ‘match’ with a volunteer Tech Angel, those waiting for a ‘match’ or those who are accessing another part of the service
5. Writing case studies and sharing the stories of people the service is helping
6. Promoting the service by pro-actively building relationships across organisations and groups in Surrey
7. Working as a team to ensure we are delivering the highest quality of services
Person specification
It is essential that you have:
· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences
· Advanced organisation and coordination skills
· Good level of computer literacy including all Microsoft packages with experience of using a range of databases
· A high degree of self-motivation and able to work on own initiative
· Live within Surrey and be prepared to travel across the county when required
· The ability to either work from home (with regular work in the community) or be based in our office in Burpham, Surrey
It is desirable that you have:
· Experience and knowledge of working with people who are Disabled, have a long-term health conditions and/or carers
· Experience and/or knowledge of working or volunteering in digital inclusion or technology training
· Confident and persuasive presentation skills
· Experience in group facilitation or training
· Volunteer management knowledge and experience
· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)
· An understanding of GDPR and adult safeguarding principles
This role requires the successful applicant to have an Enhanced Disclosure and Baring Service check (and we will organise and pay for this for you if you are successful).
As part of a remote working and flexible team we will support you to find the ways of working that suit you best.
What we offer you:
· Induction training and support
· On-going training and development and the opportunity to complete accredited training
· 27 days annual leave per annum (excluding bank holidays)
· Access to our Employee Assistance Programme
· Equipment (laptop and mobile phone)
· Pre-agreed expenses
· Prospects of career development
· Company Pension Plan
· A great team and an interesting role!
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
The Northwest Air Ambulance Charity (NWAA) provides enhanced pre-hospital care needed to make a life changing difference. We provide emergency medical treatment when time is critical.
As a Charity we have developed our service by embracing change which has enabled us to implement new and innovative ways of working and increase our impact on patient outcomes. We continuously look to develop our service to ensure we continue to change and save lives.
JOB TITLE: Retail Shop Manager
DEPARTMENT: Retail
REPORTING TO: Area Manager
WORKING HOURS: 35 hours per week
SALARY: £25,000
Overall purpose of the role:
To be responsible, with help and support from the Area Manager, for the day to day operation of a designated shop including recruiting and managing the team, ensuring that sales and profit targets are achieved, and full compliance with all policies, procedures and legislative requirements.
Main duties and responsibilities:
• Ensure that the shop has appropriately skilled, trained and motivated staff and volunteers engaged to maximise the shops profitability and comply with all regulations and NWAA standards.
• Provide the Area Manager with the necessary information relating to the employment of staff in the shop so that all necessary legislative and NWAA HR requirements are met, including accurate payment of staff and that up to date and accurate records of absences and any staff changes are maintained.
• Monitor the shops performance, utilising all management information available including EPOS data, awareness of local competition, retail trends and local activity.
• Work with the Area Manager to improve the performance of the shop, including ensuring high standards of cleanliness and merchandising, as well as effective space allocation.
• Ensure that the shop is open for trading and fully staffed and operational in line with published opening hours, escalating any potential issues to the Area Manager without delay.
• Manage expenditure as agreed with the Area Manager to ensure that running costs for the shop is within the agreed budgets.
• Ensure that the shop maximises income from Gift Aid, and that the process is compliant and in line with regulations.
• Liaise with the Volunteer Coordinator to ensure that the shops requirements for volunteers are met.
• Ensure that stock is appropriately priced, rotated and fit for display and that all merchandise is clearly ticketed and priced in line with our retail operations manual.
• Support the wider management team to effectively engage our supporters and communicate with donors to ensure shops have sufficient appropriate stock.
• Maintain full compliance with all health and safety requirements to assure the safety of all staff, volunteers, customers and visitors.
• Ensure that all staff and volunteers deliver exemplary service to customers, by role modelling and training staff to do so.
• Take full responsibility for the shop’s accounting procedures including cash reconciliation, daily banking and till procedures to ensure that transactions are correct and cash handling procedures are adhered to at all times in line with the Retail Operations Manual reporting any significant shortfalls to the Area Manager immediately.
• Ensure full compliance with the relevant procedures for the inventory, security and maintenance of all equipment and fittings on the shop’s premises.
• Ensure stock collections and deliveries are managed smoothly and that in bound stock is stored and sorted in line with the Retail Operations Manual.
• Provide the shop’s team with effective communication of key messages and directions from the Area Manager and the wider retail team.
• Implement NWAA fundraising promotions in the shop as directed by the Area Manager.
• Attend events and meetings around the North West that are relevant to the Shop Manager role.
PERSON SPECIFICATION
Experience
• Experience of management
• Proven track record of effective team management
• Experience of managing a retail outlet
Skills
• Able to manage cash handling procedures and interpret financial reports
• Excellent communication skills, both verbally and written.
• Leadership and Team Management Skills, able to achieve results through staff and volunteers.
• Excellent sales and customer service skills.
• Training and coaching skills
• Effective merchandising Skills
• IT literate
• Knowledge of Gift Aid
Personal Attributes / Abilities
• Excellent attention to detail
• A creative approach
• A team player
• Ability to be standing/walking during working hours
• Ability to lift and move heavy items including furniture in our Furniture shops
• Confident
• Full clean driving licence with the ability to travel around the North West
The client requests no contact from agencies or media sales.
We are recruiting a South Locality Lead Coordinator (28 hours per week) to join a supportive team who are committed to making life better for Manchester’s unpaid carers.
This post is an ideal opportunity for someone with project management experience, who is passionate about support for carers and enjoys working as part of a team.
Carers Manchester South (CMS) brings together three organisations: Manchester Carers Forum, Lifted and Together Dementia Support. The work of the team is focussed specifically on South Manchester. The Team works closely as part of Carers Manchester to raise awareness and identification of carers, and to identify what support is needed for carers that isn’t already there. Forming one team made up of partner organisations allows members of the team to each bring their own skills, experience, knowledge and passion to work together to put the quality of life of carers at the heart of what they do. The postholder would be directly employed by Manchester Carers Forum and would lead this team.
We are looking for someone with a good understanding of the needs of unpaid carers, who has experience both leading a team and a piece of work in partnership with others to achieve agreed outcomes.
This role is focussed on the South of Manchester and will involve some travel in the area. Your office/admin base would be your home address.
We offer training opportunities, flexible working and a generous leave entitlement.
The deadline for applications is Monday 16th September 10am. However, we may close applications before this deadline if we receive a large volume of applications. Interviews are currently scheduled to take place on Thursday 26th September in central or south Manchester. We will contact successful applicants by email.
We are unable to accept CVs.
We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.
If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.
Thank you for considering Manchester Carers Forum!
The client requests no contact from agencies or media sales.
About The Role
Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.
The Saying Goodbye Project (SGP) is our children and young people’s service. We help children, young people and families who are bereaved with 1:1 counselling support, advice and information. We have close and long-standing relationships with local schools, children's services and other professional and voluntary sector organisations throughout the Borough, which enables us to reach the most disadvantaged and vulnerable young people who can benefit from the support we offer. We are part of Kingston Children and Young People's Network, led by Kingston Voluntary Action. which looks at areas such as local statutory plans for children and young people, child safeguarding and best practice sharing. This provides excellent networking and partnership working opportunities with other local groups.
We are looking for a committed, passionate and qualified Counsellor or Psychotherapist who can work as part of small team to provide a professional, effective, and quality bereavement counselling and support service for children and young people who live, work or study or are registered with a GP in the borough of Kingston upon Thames.
Recruitment Process
Safeguarding the children and young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.
Please read the Job Description and Person Specification documents and complete the application form.
No agencies please.
The client requests no contact from agencies or media sales.
We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the London and South Region (London and Kent), and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 9,500 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
● To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
● To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
● To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit exceptional individuals with an open, collaborative style and a practical, can-do approach to provide a nightly service vital for our guests.
While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.
Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.
We value diversity and welcome all, in particular those with life experience and lived experience.
What you will do as part of our team
Job spec
The Night Shelter Manager is responsible for the following:
- The day-to-day operation and management of nights shelters in West and Southwest London. Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues and volunteers.
- Welcoming and inducting new guests into the shelter by explaining the shelter policies.
- Supporting volunteer teams at each venue to ensure the smooth running of the project and developing good communication with the Volunteer Co-ordinators.
- Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided.
- Ensuring cleaning protocols are implemented by all staff, guests and volunteers.
- Maintaining guest attendance records and shift reports on our iPad-based In-From client relationship platform.
- Following best practice procedures for the security and safety of the guests and volunteers.
- Monitoring guest welfare throughout the shift and responding to any situations or emergencies that arise. Adhering to Glass Door’s operational and health & safety policies in all aspects of your work.
- Maintaining clear lines of communication with your colleagues including Overnight Project Workers, Caseworkers and Operations Manager.
- Conducting a nightly briefing for volunteers and staff before the shelter opens to guests.
- Undertaking any other duties to aid the good running of the project, as required by the Operations Manager. Attending regular meetings with caseworkers to share any relevant information including guest welfare, interactions and other important information.
- Attending 1 to 1 sessions with the Operations Manager on a fortnightly basis.
- Attending the monthly winter services meetings held on Wednesday afternoons
- Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
- Ensuring the shelter van is kept well organised and stocks are well maintained.
- Supporting casework team with practical tasks related to guests’ day-to-day activities as requested.
- Flexibility is required, as you will be working a shift rota that includes weekends and public holidays
- You will also be expected to attend other training sessions, team meetings and other activities as required.
Person Spec
Essential
- Valid driver’s license and willingness to drive the shelter van.
- Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
- An understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner.
- Ability to work as part of a team and be a supportive team member. Confidence in dealing with challenging behaviour.
- Excellent written and verbal communications skills. Ability to carry out manual handling tasks.
- Understanding of and commitment to Equal Opportunities.
Desirable
- Experience working within the homelessness sector or with similarly vulnerable people.
- Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
- Lived experience of homelessness.
- An understanding and value of trauma informed care.
- Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).
The client requests no contact from agencies or media sales.
DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.
We are looking for a GP with experience of providing healthcare to excluded groups outside of regular healthcare settings to play a key clinical role in the development and delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London and delivery of primary care within a HIV outreach project. The outreach services will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners. We also will deliver HIV support and testing services including clinical consultation to those not registered with a GP.
You will lead by example, with your demonstrable experience delivering person-centred, compassionate care to people seeking asylum or other excluded community, as well as deploying your effective advocacy, coordination, and multi-tasking skills. The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment, is committed to high standards of care, and will be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.
You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Wednesday 11th September at 9am.
How to Apply
To apply, please submit your CV & Covering Letter to on the email provided with the following details:
- Why you would be interested in the role
- FTE – either 0.6, 0.8 or 1
- Which days of the week you are available if applying for a 0.6 or 0.8 FTE.
- Contract length – 6 or 12 months
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
To apply, please submit your CV & Covering Letter to the email address provided with the following details:
- Why you would be interested in the role
- FTE – either 0.6, 0.8 or 1
- Which days of the week you are available if applying for a 0.6 or 0.8 FTE.
- Contract length – 6 or 12 months
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
We work tirelessly to empower excluded people to access healthcare.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
To help and support Owners with their much loved companion pets with The Trust.
To help support the department with any administration process including inputting information on to our database.
To raise a computerised record or case to log the call.
This post will require a good overall understanding of the needs of older people and their pets.
MAIN DUTIES AND RESPONSIBILITIES:
i. To welcome new Volunteers to The Trust with a phone call.
ii. Search for Volunteers that would match the requirements of the case.
iii. To listen to the needs of each Owner and accurately record information for each Owner and their pet by completion of a computerised case.
iv. Check Volunteer details and the distance they are willing to travel.
v. Check communications to see if a Volunteer has been contacted previously.
vi. If cases are active use your judgement to see if an Owner would benefit from additional support and if so put processes into effect to find additional Volunteers. If this is the case liaise with Owners to see if they would welcome additional support.
vii. To call and reassure Volunteers during the allocation process. If there are no active cases in the area offer posters/advertising materials to be distributed within the area.
viii. To assist with reporting on Volunteer assignments.
ix.To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each Volunteer case at the end of each conversation and appropriately refer to Management about urgent cases.
x.To help maintain up-to-date records and mailing lists for Volunteers and Owners throughout the course of your work.
xi. To have a good working knowledge of other roles and tasks within the team and provide ad hoc support as required including inputting information.
Case types include; Dog Walking, home checks, Short term fostering, long term fostering, pet care, talks and petprofiling
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute and liaise with the team by helping to update Volunteer and Owner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise and work with the press team for reverse appeals.
x. To liaise with all Owners, Volunteers and members of the general public in a polite and helpful way.
xi. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, Owners and Volunteers alike).
xii. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall. We are looking to fill this position ASAP. Candidates will need experience in a similar role.
“Peace of mind and practical help for older people – love, care and safety for pets”