Social Care Jobs

Department: Business Development Team
Location: remote – home working
Hours of Work: 37.5 hours per week
Contract: 12-month fixed term contract
Salary: £40,000 – £45,000 per annum
Closing date: Sunday 15th September at 11.59pm
Expected interview date: Wednesday 25th September
Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free confidential employee assistance programme (Health Assured)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• learning and development committed (bespoke training, LinkedIn Learning etc.)
• employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

This is an exciting opportunity to join the Business Development Team at Dementia UK, where you’ll play a vital role in managing and expanding Admiral Nursing Services across health and social care settings throughout the UK.

As the Regional Account Manager, you will oversee a portfolio of both new and established Admiral Nurse services across various settings. Working closely with teams across Dementia UK, you will help implement, monitor, and quality-assure all services in line with our business processes. You will also collaborate with the Regional Development Leads and Area Business Development Manager, contributing to timely updates and reports on progress against action plans, the development of new services, and any services at risk, particularly within designated areas and restricted funding regions.

In addition, you will represent Dementia UK with key commissioners and stakeholders, influencing local dementia strategies and initiatives. Your efforts will ensure that Admiral Nursing remains a central part of local service design, supporting the overall delivery of Dementia UK’s strategy.

To succeed in this role, you will bring substantial experience in partnership development, account management, and project management. You will have a strong background in developing business cases, strategy development, and implementation, along with a focus on continuous quality improvement and innovation. Experience in the health and social care sector is essential, along with a solid understanding of government policies related to older people’s mental health, carers, and dementia.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

*Please note that any decision on flexible working is based on business needs

“Providing free, independent, confidential and impartial advice"

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Salary NJC Scale 5 - £30,346 per annum 

Full-time – 35 hours per week

Initially Fixed Term for 12 months (with possibility of extension)

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience 
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 10th September 2024

Interviews will take place on: Thursday 12th September 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

A little bit about the role 

This advert will close at 9am, 15 September 2024

As a marketing executive at Frontline (known internally as a marketing officer) your work will directly impact the success of the charity. You will hold responsibility for creating and optimising content across a wide range of digital channels, to attract leads, increase brand awareness, encourage engagement with our work and drive recruitment to our programmes.

Working closely with the communications and marketing manager, you will help to shape our marketing strategy, and to plan and evaluate marketing campaigns, including our Approach Social Work recruitment campaign. You will need creativity, analytical skills, and extensive knowledge of marketing channels and trends.

The communications and marketing team sits within the wider external relations division. You will work closely with your communications, evaluation, Fellowship and fundraising colleagues to achieve our wider external relations strategy. And you will use your marketing knowledge and skills to support teams across the entire charity to create engaging communications that are on-brand and achieve results.

Some key responsibilities include:

• Coordinate, implement and evaluate multi-channel marketing campaigns to support programme recruitment and fundraising, using emails, social media, website, display ads and more.
• Write and edit copy for a wide range of audiences and contexts.
• Use content creation tools such as Canva and video editing software to create high quality content that supports wider objectives.
• Evaluate and optimise digital content, including Frontline’s website, to improve performance.

A little bit about you 

This role will suit someone with excellent writing and editing skills, wanting to contribute their experience and knowledge to improving the lives of vulnerable children and families. The successful candidate will have a proven ability to create and deliver tailored content as part of successful marketing campaigns.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. 

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Core IDVA

Salary: £26,000 - £32,000 depending on experience

Location: Brent Civic Centre, Wembley Police Station and Hammersmith Head Office

Hours: 35 Hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse.

The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients at high risk. They will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 13, focusing on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. Part of the role will to be to establish positive, proactive, and innovative working relationships with services providing services to clients and partner agencies within the Angelou Partnership. As a Core IDVA will work across the boroughs mentioned above, under the guidance of the team leaders and project manager.

To be successful as the Core IDVA you will need the below experience and skills:

To be successful as a Core IDVA, you’ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

· Closing Date for Applications: 23rd September 2024

· Interviews are taking place on: Week beginning 30th September 2024

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Hours: 18 hours per week

This is an exciting opportunity to join a fast-growing and influential charity on a 12 month fixed–term contract (maternity cover) in a senior leadership role. 

We’re looking for an experienced health, social care and public policy leader to inspire Parkinson’s UK’s policy, campaigns, education, professional engagement and service improvement and grants teams, working with colleagues across the External Relations directorate to develop our staff to their full potential.

About the role 

You’ll inspire, challenge and lead the Policy & Health Strategy teams to improve public services for people with Parkinson’s - across areas such as timely access to high quality NHS services, access to medications, access to research opportunities, and improved benefits and employment support. You’ll work closely with people affected by Parkinson’s, health care professionals and other partners to influence decision makers across Whitehall, Westminster and local health systems. 

You’ll oversee an annual budget of around £5 million, and a team of 45 people.

Please open the attachment on our website to see the team!

This role is offered on a 12 month fixed-term contract for maternity cover. 

What you’ll do:

• Create an environment in which the Parkinson’s Excellence Network flourishes, working closely with the Clinical Leadership Team, developing the Network to drive up standards of care for people with Parkinson’s. 

• Work with the Director of External Relations to carve out new areas of influence over decision makers, nationally and locally, to improve public services for people with Parkinson’s.

• Ensure that the voice of people affected by Parkinson’s is at the core of our policy, campaigning, service improvement and professional education work, and help amplify their needs in the media as a spokesperson.

• Position the Excellence Network as sector leading with key decision makers in health and social care, maximise funding opportunities and embed the Network and Parkinson’s UK services as key partners in the health and social care sector. 

What you’ll bring:

• Authentic and inspirational leader who successfully motivates teams and a strategic thinker with proven experience of translating concepts into practice. 

• Excellent interpersonal and influencing skills, with the ability to position yourself as an opinion leader within relevant communities. You will ideally have experience as a media spokesperson or be open to media training and opportunities.

• Substantial leadership experience in health and social care or public policy, and in developing professional networks and partnerships to support improvements in care and services. 

• In-depth understanding of the landscape of health and social care delivery, education and workforce development across the UK, and of the digital health innovation landscape and how it can be used to lever change.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a supporting statement demonstrating how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home. You’ll be required to cover your own travel expenses to the office.

The interview for this role will be held in person on 17 September. To help prepare for the interview, shortlisted candidates will be invited to meet (virtually) staff, people with Parkinson’s and health care professionals on 10 September.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Your role

You will support and develop our new family support service in Hounslow, West London, providing families with high quality information, advice and support.

What we’re looking for

• Experience of working with and supporting families who have disabled children. Good organisational and administrative skills.
• Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. benefits, social care, and education.
• Knowledge and experience of welfare benefits, especially DLA/PIP and other benefits targeted at families with disabled children.
• Good communication, listening skills, time management and networking skills.

Important dates

Closing date:  5pm on Monday 9 September 2024
Interview date: Thursday 12 September 2024

Do you want to work as part of a dynamic and engaging team supporting Young People in Northampton?

Due to project expansion, Aquarius Young People’s Substance misuse team are recruiting for several Young People’s Practitioners across the county.

Aquarius has been providing structured and targeted interventions to young people engaging in, at risk of substance misuse or affected by parental substance misuse for many years.

The post holder will work on an outreach basis, including visiting schools, colleges & universities, places of worship, youth service provisions & local community venues. Raising the profile of substance misuse services available to young people and also providing young people with that first point of contact providing advice and further direction into accessing the right support, particularly targeting outreach to engage 'difficult -to-reach' young people.

Holding relevant experience with skills or qualifications in either substance misuse/youth work/psychology/counselling/ mental health/social care you will also:

• Have experience of working with at risk/vulnerable people in a community setting
• Be able to deliver group work
• Be knowledgeable about: safeguarding children, confidentiality, consent and mental capacity and Hidden Harm
• Adopt a flexible approach to work - hours and locations

In return, we offer a range of benefits including:

• Generous annual leave
• Employee Assistance Programme
• Excellent Learning & Development Opportunities and Career Progression
• Generous Contributory Pension scheme

This is a part-time role with flexible working patterns.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.

Location: Scunthorpe General Hospital, Scunthorpe, North Lincolnshire

Role Profile

This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. You’ll be part of a newly established and innovative service working across the Emergency and Same Day Emergency Care Departments at Scunthorpe General Hospital.

You’ll be working as part of a wider integrated team and will be a physical presence at all touch points and decision making opportunities. You’ll enable targeted, preventative community interventions that are focused on admissions avoidance and turning people around at the ‘front door’.

You’ll act as the first point of contact for all referrals into the voluntary and community sector ensuring people who can be supported through a community response are linked to appropriate interventions addressing the social, economic and environmental factors that affect people's health.

You’ll empathise with people and provide person-centred support in a non-judgemental way, enabling them to self-manage. You’ll use a strength-based approach focusing on what the person can do for themselves to improve their health and will build resilience by supporting them to identify what assets they already have or can draw upon.

You’ll ensure service data and local intelligence is captured and communicated to inform the review, revision and development of interventions to meet needs, strengthen community and individual resilience and help to develop and grow accessible and sustainable activities and services that address the wider determinants of health and reduce health inequalities.

You’ll also record project outcomes and develop a feedback loop ensuring the impact of community response is reflected back to system partners, facilitating understanding of the impact of low level interventions on individuals and the system as a whole.

What we offer our staff

We provide an employee assistance scheme managed by LifeWorks. Benefits include:

• 24/7 - 365 telephone helpline
• LifeWorks online support website
• LifeWorks app
• 6 sessions of face to face counselling per issue – unlimited issues per annum
• Employee legal helpline
• Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
• Childcare and eldercare matching service
• Savings on everyday purchases and life events
• Access for family members and dependants – excluding counselling and legal advice

Annual leave: Annual leave is 28 days from 1st January to 31st December, plus 8 bank holidays

Are you interested in working in a role that makes a real difference to the lives of vulnerable adults?

We are looking for someone to join the Pan London Street Homeless Services working within our Spring Gardens service, a busy service accommodating around 100 clients.

Working in the role of Locality and Community Engagement Coordinator your aim will be to enhance and develop working practices and culture across the service; working with staff, clients and the local community to build awareness and understanding, maintain long lasting and positive relationships to support our ambition that everyone should have a place to call home and fulfil their hopes and ambitions. You will work hard to increase engagement and collaboration, reduce incidents and Anti-Social Behavior (ASB) which will ultimately benefit clients and the local community.

This role is Monday – Friday 9am-5pm.  

About you 

We are looking for someone with experience of working with people who have experienced homelessness and/or social exclusion, you will also have some experience of developing strategic partnerships and productive working relationships with a range of external and internal partners and stakeholders.

You’re excellent communication skills and ability to work with others whilst managing your own time, are as important as your ability to provide training to empower staff and volunteers to make positive changes to working practices to support St Mungo’s clients and the community. You will also have a good working knowledge of a range if IT applications.

Above all we are looking for inspirational, committed individuals who have a genuine desire to get involved in the aims of the service and create positive change.

How to apply 

Click the ‘Apply Now’ Button at the top of the page to start your online application form. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

Closing date: 10am on Thursday 19 September 2024

Interview and assessments on: TBC 

Learning Disability Caseworker

Do you have experience in giving advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.

Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health and community care, to people with a learning disability, their families, carers and professionals working with them. 

The Learning Disability Caseworker role will be based at home, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until March 2026. 

Mencap is committed to providing good quality information and advice casework, enabling people with a learning disability and their families to access critical service and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families. 

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification.
• Strong communicator with analytical skills.
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential.
• I.T skills and the use of Microsoft Office tools.
• Well developed listening and diagnostic skills.
• Knowledge of social care issues and of learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

Please view the job description for full details of the skills and experience required.

If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Monday 9th September and interviews will take place shortly afterwards. 

 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites
• Campaigning for the changes that people with a learning disability want

Information for Applicants

Meetings Co-Ordinator

Hours: 8 hours a week. These hours are flexible and can be taken across the week with approval from the Chief Officer

Salary: £28,528.76 for 37.5 hours, £6086.08 pro rata

Holiday entitlement: You will be entitled to 25 days paid leave plus public holiday per annum pro rata

Closing date: 12pm, Monday 9th September 2024

Carers Voice Norfolk & Waveney aims to promote equality of opportunity and welcomes applications from diverse candidates with the right mix of experience, skills and potential.  We will collect and process the personal data you provide on this application form and any other supporting documentation you submit in order to administer the recruitment procedure for the above role. Further information is available upon request.

Introduction to Carers Voice Norfolk & Waveney

Carers Voice Norfolk & Waveney is a user-led charity providing the independent voice of Carers in the way their services are designed, developed and delivered. Its vision is to ensure that unpaid Carers throughout Norfolk & Waveney are valued, recognised, and supported with equal access to a good quality of life that is not prejudiced by their caring role.

The guiding principle that informs our work is expressed in the organisational mission statement:

‘To improve the health and wellbeing of all Carers in Norfolk & Waveney; through partnership working we will ensure that the voice of Carers is heard and listened to, enabling support and services to be designed and delivered that reflect Carers’ needs and interests’.

Carers Voice Norfolk & Waveney facilitates a countywide strategic partnership group and five locality network groups, all of which meet quarterly. CVN&W has a membership of over 2000 Carers and a reach extending to over 100 Carer groups countywide. The organisation is led by a board of trustees, all of whom have lived experience of caring, and who delegate day-to-day management to the Chief Officer who is supported by the Carers Voice Co-Production and Project Officer and the Membership & Administration Officer.

Carers Voice Norfolk & Waveney works in partnership with the Norfolk and Waveney Integrated Care Board which provides the health and social care for Norfolk and Waveney together with statutory and voluntary organisations. We work closely with Norfolk County Council and the commissioned countywide support service for Carers, Carers Matter Norfolk.

Coproduction is central to everything we do at Carers Voice. Carers are ‘experts’ through their lived experience and Carers Voice works to ensure Carers are able to influence change regarding the services, policies and decisions that affect them and the people they care for. Coproduction is an equal relationship between people who use services and people responsible for services. Decision making is shared in planning, design, delivery and monitoring.

The role will be carried out mainly in weekday office hours and can be flexible to suit the right person. Very occasional evening and weekend work will be required. The role will predominantly involve working from home. Equipment such as mobile phone and laptop, will be supplied. We are looking at the potential of arranging in person meetings which would require some travel within Norfolk & Waveney. A mileage allowance will be paid.

Job Description

Job Title: Meetings Co-Ordinator

Company: Carers Voice Norfolk & Waveney

Reporting to: Carers Voice Norfolk and Waveney Chief Officer

Accountable to: Carers Voice Norfolk and Waveney

Location: Working from home with some flexibility for face to face meetings

Hours: 8 hours a week. These hours are flexible and can be taken across the week with approval from the Chief Officer

Main purpose of the role:

We are looking for a Meetings Co-ordinator to join our team.

Are you a great communicator, with first-class organisational skills, and experience of co-ordinating meetings?

Do you have excellent communication and interpersonal skills, with the ability to establish rapport, empathise and build trust with Carers from diverse backgrounds.

The Meetings Co-ordinator will lead the co-ordination and development of the five Local Carer Involvement Meetings and be responsible for facilitating/ chairing these meetings.  These meetings are an opportunity for Carers to share their experiences and to come together with practitioners to co-produce solutions to gaps in support. The role involves supporting a network of unpaid Carers in Norfolk & Waveney. You will be helping Carers to have a say on issues that matter to them; strengthening the ‘Carers Voice.’ You will play a key role in outreach, engagement and advocacy, to ensure that Carers Voices are heard.

Main Relationships:

The role will maintain effective connections with: Carers and Past Carers (individuals and groups), Co-production & Project Officer, Membership & Administration Officer, Adult Social Services Operational Business Lead and integrated health and care practitioners, service providers and user-led groups and VCSE organisations and statutory bodies such as Healthwatch Norfolk.

Tasks:

1. Networks / Community Development

1. Lead (operationally) the coordination and development of five Local Carer Involvement Meetings to give Carers a space to share their voice in the design, delivery and evaluation of services and support which affect them, ensuring Carers feel heard and supported.

2. Chair the five Local Carer Involvement Meetings quarterly, providing organisational and facilitation support, including aspects of administration (setting and distributing notes, agendas and documentation and taking forward and reporting back on actions). Minute taking will be provided by another member of staff whenever possible.

3. Develop the membership of Locality Networks to ensure good representation from Carers, Carer peer support groups, practitioners, service managers and commissioners.

4. Building networks between local services and Carers. Collaborate with internal and external stakeholders, including healthcare professionals, social services agencies, and community organisations.

5.  Provide a quarterly report on the Local Carer Involvement Meetings to the County Wide Partnership Board and wider Integrated Care System

2. Communications & Engagement

6. Build and grow Local Carer Involvement Meetings and the Carers Voice membership

7. Support communications and promotion of the Carer Involvement Meetings and involvement opportunities locally, regionally and nationally

8. Attend events to promote Carers Voice Norfolk and Waveney and the Carers Identity Passport, signposting to support for Carers and reaching hidden and/ or Carers who are not engaged in services 

3. Participation

9. Support Carers to be involved in co-production activities and opportunities. 

10. Facilitate Carers to have a say in the design, delivery and evaluation of services that support Carers and those they care for through Local Carer Involvement Meetings and other services and forms of support as appropriate.

11. Support with identifying local, regional and national involvement opportunities (e.g. consultations, workshops and co-production activities), feeding information through the Local Carer involvement Meetings and Carers Voice membership, providing Carers the opportunity to have their voice heard.

4. Volunteer Recruitment and Management

12. Support the ongoing development of a ‘Carers Ambassadors’ programme. Carers Ambassadors are volunteers within Carers Voice who have personal lived experience of caring. They are members of Carers Voice Norfolk & Waveney and regularly contribute to the development and design of services used by Carers within health and social care. Their experience means they are linked in and familiar with services for Carers across the County.

5.  Other

13. Proactively work with other team members to ensure co-production is embedded in all the work Carers Voice undertakes.

14. Deputise for other members of staff as required and briefed.

15. Contribute to the ongoing monitoring, evaluation, and review of the support for Carers within Norfolk and Waveney

16. Help to capture and publicise Carers Stories to raise awareness of Carers

17. Develop ways to involve and engage Carers with activities happening in the wider health and social care sector so that co-production takes place.

All Carers Voice Norfolk and Waveney post holders are responsible for:

18. Working to the policies and procedures of Carers Voice Norfolk & Waveney

19. Promoting equal opportunities and respecting diversity within all aspects of their work

20. Complying with Health and Safety Regulations

21. Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Officer / line manager.

Person Specification:

Experience and Qualifications:
Essential

Chairing and facilitating meetings, workshops or groups sessions and reporting back on actions progress

Coordinating and networking with local organisations and practitioners

Database management (Mailchimp, Excel, or similar)
Handling confidential and sensitive information (Data Protection Act 2018 & GDPR compliance)

Desirable

Educated to degree level or equivalent

Experience of using social media for promotion and to build networks

Volunteering/ working with Carers/ people who use services/ lived experience of Caring

Meeting/ Events promotion

Knowledge & Skills:

Essential

Excellent communication and interpersonal skills -written and verbal

IT Literate: use of Mailchimp/ Smart Survey, (Microsoft Office Suite)

Ability to work under pressure, prioritising and managing conflicting workloads

Desirable

Knowledge of the health and social care system locally and nationally / issues affecting Carers and the people they care for and organisations who offer support.

Creating professional social media content

Copy writing (creating accurate content tailored to target audiences, print and online)

Experience with wellness and holistic approaches

Understanding of barriers to wellbeing, including but not limited to mental health challenges, socio-economic challenges, and life transitions.

Attributes:

Essential

Reliable, professional with an empathetic approach

able to work as part of a team

Diplomacy: able to handle sensitive and confidential information

Self-motivated: ability to work independently and show initiative

Time management and ability to prioritise workload

Other requirements:

Occasional work during evenings and/or weekend (attending events)

Ability to travel throughout Norfolk & Waveney

Desirable:

Current driving licence and use of a car

We are looking for a Community Connector Worker to complete our current brilliant team of 7!

Community Connector Worker
Hours: 37 Hours per week
Salary: £25,500 - £27,444 Per Annum (dependent on skills, knowledge and experience)
Contract: Permanent
Base: Hillcroft House, Thatcham, West Berkshire. There will be some opportunities for flexible working with the main focus being supporting clients across designated working area.

NHS England have awarded funding for NHS, Local Authorities, and the voluntary sector to increase their capacity for joint working to meet multiple needs of communities.

Working in partnership across Berkshire Healthcare Foundation Trust, you will support the testing of new and integrated models of primary and community mental health care.

Job Purpose:

Actively support patients and champion them to access a wide range of community services and resources including social care, housing, family, debt and employment counselling that support maintaining good health and wellbeing.

What’s essential?

• An understanding of good practice in safeguarding Adults
• Experience of working within mental health, wellbeing or similar environments
• Experience of working in a demanding environment
• Ability to work as part of a team and communicate effectively
• Experience of working with individuals, enabling them to identify their own goals to support personal wellbeing and recovery, and helping them to pursue these
• Ability to work both collaboratively and independently
• Excellent listening and interpersonal skills
• Ability to confidently use IT systems and software at a basic level
• Ability to travel to different sites daily to deliver face-to-face sessions across the Berkshire region.
• Good planning and organisational skills

We want you to know that your application is welcome. We welcome applications from people of all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.

Closing date: This post will close as soon as a sufficient number of applicants have been received and all posts have been filled so please apply ASAP to avoid disappointment
Shortlisting date: TBC, Ongoing
Interview date: TBC
Interview location: TBC

Why work for us?

• We offer a friendly working environment and are committed to staff wellbeing
• We are devoted to equity, diversity, inclusion, and equality, with staff working groups and support groups
• We are an Oxford Living Wage employer

Here is a taste of what we offer:

• Generous holiday allowance, 28 days plus 8 bank holidays, increasing after 5 years (pro rata)
• Contribute to pension scheme
• Flexible working including; hybrid working, part time, compressed hours
• Ensuring growth and development of our people along their career journey
• Free support package from Health Assured for you and your family
• Great discounts and cash back card schemes

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Due to the award of a new contract, we are looking for new Advocates to join our team in Fife and the surrounding area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by Scottish Government, local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for Advocates to join our team covering Fife and the surrounding area. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home, hospital, care homes or other suitable community venues and be home based for administrative tasks.  Therefore, access to your own transportation and a suitable home internet connection is essential. 

This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.

About you

We actively encourage applications from those who are long term unemployed.

Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, attending tribunals or review meetings ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  This can be through 1-2-1 advocacy or in a group setting.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; noon on Sunday 8th September, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training.