Office Administrator Jobs

Ataxia UK

‘Ataxia’ is an umbrella term for a group of neurological disorders that affect balance, coordination and speech. A serious but rare condition thought to affect 12,000 adults and around 500 children in the UK. We provide advocacy and support those affected. We are actively involved as the patient voice for the first USA approved drug for the condition.

Location

Hybrid working is offered to all staff. All full time staff should come into the office a minumum of two days per week. Our office is based in Highgate, London.

Annual leave and benefits

• 25 days annual leave pro rata rising by one day per year to 30 days 
• 5% contribution to a personal pension plan 
• Employee assistance scheme 
• Comprehensive flexible working policy 
• Season ticket loan available 
• Bike-2-Work Scheme 
• Accredited Living Wage Employer 
• Birthdays off 
• 24/7 Employee Assistance Programme

Job Description

The Fundraising Administrator will support the Community and Events Fundraising Manager in delivering Ataxia UK’s broad range of community and events fundraising activities. The primary focus of the role is providing administrative support to the team and supporting fundraisers and supporters, making sure they are effectively and appropriately stewarded, and their contribution recognised.

With more medical research being conducted into the ataxias than ever before, we need to ensure our fundraising is maintained and revenue income further developed to enable us to find a cure for this life-limiting condition. This post will have significant impact in delivering our national and community-based initiatives.

Principal Responsibilities:

• Perform essential fundraising administration as directed, including:
  • Writing thank you letters
  • Importing and exporting multiple data sets to Raiser’s Edge NXT (our database)
  • Updating individual’s information on our systems including Raiser’s Edge NXT.
  • Coding and recording of donations.
  • Responding to supporters.
• Assist the Events and Community Manager in supporting fundraisers undertaking challenge events and community fundraising.
• Assist the Individual Giving Manager with administrative tasks as directed.
• Communicating with supporters through a range of channels including social media, email, face to face and over the phone.
• Handle incoming enquiries regarding fundraising events, advising supporters about fundraising ideas, rules, regulations and insurance.
• Manage Fundraising email inbox.
• Processing orders for merchandise – managing the online shop
• Gather and provide fundraising information, articles and photographs and writing copy for a range of media including ‘The Ataxia Magazine’, E-Newsletter, social media posts and maintaining the fundraising website pages.
• Work closely with the finance team to ensure that money coming into the charity can be identified and coded accurately, including uploading information to our database, Raiser’s Edge NXT.
• Complete ad-hoc tasks as and when required to support the wider team.

General:

• Attend staff meetings.
• Attend supervision.
• Undertake professional development and training.
• Attend events across the country including some evening and weekend work. All staff must also attend our annual conference and you may be required to present.
• In all areas of work ensure that due attention is given to legal and compliance issues such as health and safety, data protection and risk management.
• Share essential office administration duties as required.

Note:

This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. Ataxia UK reserves the right to update the Job Description from time to time to reflect these changes in or to the post after consultation about any proposed changes.

Person Specification

(when applying, please use your covering letter to demonstrate how you meet these criteria):

Essential:

• Strong interpersonal skills. Able to develop professional and effective relationships with colleagues, partners and supporters.
• Competent in MS Word, Excel and Outlook
• An interest in and enthusiasm for working within the voluntary sector.
• Trustworthy and reliable; discretion in handling sensitive information.
• An interest in developing a career in Fundraising or Marketing.
• Willingness to learn new skills.
• Excellent time management skills.
• Understanding of project management processes.
• Attention to detail.
• Commitment to working with people with ataxia.
• A self-starter who can work well on their own initiative and prioritise their own workload & priorities.
• Commitment to equal opportunities.
• Support for the ethical use of animals in medical research and human embryonic stem cell research.

Desirable:

• Experience of working in the voluntary sector (paid or unpaid).
• Knowledge and understanding of the barriers faced by people with a disability.
• Raiser’s Edge NXT experience.
• Social media copy & content creation & design

Do you want to play a part in supporting people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Counselling Administrator
Reference number: 250
Salary: £22,308 to £23,809 per annum, pro rata.
Contracted hours: 20 hours per week - (4hrs per day between 9-5, Mon-Fri)
Working base: Ware/Watford/Borehamwood/Hemel/Letchworth/Waltham Cross
Reports to: Service Manager - Counselling

We have a vacancy for a Counselling Administrator to join our team.

Hertfordshire Mind Network is a leading countywide provider of wellbeing services. This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal role in our Counselling service. The role is responsible for administratively supporting the Counselling service, processing referrals, booking counselling sessions and assisting with the smooth running of the service.

As a Mental Health Support Administrator, you will be

• responsible for ensuring a smooth process for people accessing our Counselling services.
• deliver effective administrative support for the Counselling service with an emphasis on maintaining records on the database.

As a Counselling Administrator, we would expect you to have strong administration and communication skills, with the remit of processing referrals and providing effective administrative support to the counselling team. Accuracy, record keeping, co-ordination skills and a compassionate manner are essential.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 6th January 2025.
Interviews to be held on Friday 10th January 2025.
Please note we may close the advert early if sufficient applications are received.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

An exciting new position has arisen for a Finance Administrator to join the team at International Seafarers' Welfare and Assistance Network, an international not-for-profit maritime organisation working to improve the lives of seafarers and their families with services, resources, strategies and advocacy. We are looking for candidate/s with suitable accounting or bookkeeping qualifications, experience of using accounting software and CRM systems such as Quickbooks, Xero, Salesforce, or GlueUp.  This role requires excellent communication skills both written and verbal.

Key responsibilities and responsibilities of the role include:

• Maintain the purchase and sales ledgers
• Respond to supplier and client’s queries
• Process supplier and sales invoices, staff claims and expenses
• Set up bank payments
• Bank reconciliation and journals
• Reconciliation of membership income with accounting software and CRM database
• Basic administrative tasks, such as keeping sickness and absence records, minute taking and filing.

The role can be full time (35 hours p/w) or shared (2 x 17.5 hours p/w). We are a fully remote working organisation with an optional one day a month in London SE1 or other central location.

£26,000-£29,000 per year (pro- rated for part time), plus home working allowance and life assurance.

Do you want to make a positive difference to the wider community? Do you what flexible working hours? Do you want to be part of an awesome and innovative team?

Your role will be to  work alongside the Business Manager to co-ordinate all administrative and financial functions of Sunderland People First to ensure the smooth running of the business and processes. 

Prospectus is delighted to be working with one of the UK's leading public research universities to support them in their search for a temporary full time (35 hours per week) Programme Administrator to assist them during this busy time. This post is to start as soon as possible in January, either on Monday 6th January or Monday 13th January and anticipated to be until June 2025. This post will be based in Holborn, working onsite every day.

As their Programme Administrator, you will provide a high level of administrative support to the faculty and students, and to ensure the smooth running of courses and programmes in the department. Including the following areas:

- Programme Administration - Working closely with Programme Managers on the day-to-day running of the department's programmes.
- Course and Faculty Support - Prepare relevant course materials, along with updating and maintaining course Moodle pages.
- Examinations and Assessments - Support to ensure that the departments examinations are carried out in line with the school requirements
- Service Delivery - General support, with regards to managing the smooth running of the department's resources, along with acting as first point of contact for phone calls

To be considered for this post you will have previous experience within a similar fast paced support role.Previous experience of Course/Programme Administration would be advantageous although not essential, ideally you will be educated to bachelor’s degree level. You will need to have excellent organisational and communication skills, along with capable of managing and prioritising a varied workload, whilst working well under pressure and demonstrating a flexible attitude to work. You will have good working knowledge of Microsoft office, and a confident user of Excel.

This position is looking to commence at the start of January 2025, so you will need to meet these timeframes for consideration.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices.

Salary: Grade 2 - £28,216.60 per annum (pro rata for part time)

Contract: Permanent

Hours– 15 per week. Hours worked each day are negotiable but will need to include Tuesdays and Thursdays. This could be two 7.5-hour days or three 5 hour days.

Closing date: Monday 6th January 2025 at 11:30pm

Do you have an exceptional telephone manner and extensive administrative experience? Are you dedicated to bringing about real change in tackling the housing emergency? Join Shelter as a TOAS Administrator and help in our fight for home.

About The Role

You will play a key role in ensuring the service complies with contract requirements and meets KPIs.  Your focus will be:

• Providing administrative and office support to ensure the most effective delivery of Helpline Plus telephone casework services.
• Undertaking administrative projects to improve systems and practice for the benefit of staff and clients
• Inputting data on our CRM system

The role also involves extensive telephone contact with clients so good verbal communication skills and a commitment to excellent customer service are essential.

About You

You will have:

• Considerable experience in a client/customer service role
• Experience in handling incoming calls and making outbound calls to clients and partner organisations
• Fast accurate keyboard skills and experience of using a range of IT tools to carry out your work, including case management systems and databases, Microsoft Office applications, internet and email etc.
• Experience of administrative systems and office management

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Helpline Plus telephone Casework team is a team of experienced specialist housing and debt advisers. We have four teams of advisers based in Shelter’s Sheffield office. We work with multiple external referral partner organisations to achieve the best possible outcomes for our clients.

Helpline Plus provides legal advice and casework to enforce the rights of homeless people and assists those facing possession action or orders for sale to remain in their homes. We negotiate with councils, lenders and landlords to try to prevent court action.

Due to the nature of the service we can provide prompt access and may take on emergency cases, in particular to people who are beyond the reach of face to face services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Post Title: Hartlepool Full and Part-Time Tutor

Responsible to: Strategic Partnerships Manager

Salary: £24,960 per annum (pro-rata for part-time)

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (pro-rata fro part-time) inclusive of Bank Holidays, Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

 *Please note this is a fixed-term role until 31st August 2025, with the potential of transition into a permanent position based on performance and organisational needs*

 About Tutor Trust

We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have. 

We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations. 

Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.

 Our values

What we stand for and practise in everything we do at Tutor Trust:

We believe in fairness

We are passionate about making a difference

We are inclusive and supportive

We are quality-focused

We are ambitious

We learn

 Benefits of working at Tutor Trust 

· Hybrid work model (2 days in the office for full-time) 

• Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata for part-time) 

• Flexible working including Time Off In Lieu (TOIL) 

• Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox) 

• Enhanced Family and Sick Leave (after a qualifying period). 

• Recognition and Culture (Thanks & Recognition, Highlights, team events) 

• Learning and Development (knowledge sharing, staff-led groups

Job Purpose

The Hartlepool Full-Time and Part-Time Tutor posts are an exciting role with Tutor Trust.  You will plan and deliver tuition to primary/secondary school-aged pupils (from 9-16 years old) across Hartlepool in Maths and English on a 1:4 ratio and complete appropriate paperwork relating to tuition with pupils (register, feedback sheets, etc.) You will liaise with the Strategic Partnership Manager, Hartlepool Programme Coordinator and the quality team. You will also support other tutors as appropriate and be involved in Tutor Trust tutorials and training where required.

If you have solid relevant experience, have the best interests of young people at heart plus a desire to work with an innovative charity, then this could be the role for you. 

 Main Functions

• To plan and deliver tuition to primary/secondary school aged pupils (from 9-16 years old) across Hartlepool in maths and English on a 1:1 to 1:4 ratio.

· To complete appropriate paperwork relating to tuition with pupil (register, feedback sheets, etc.)

· To liaise with the Strategic Partnerships Manager, Hartlepool Programme Coordinator and the Quality Team.

· To undergo any appropriate training throughout the role to enhance the quality and impact of tutoring delivery.

· To support other tutors as appropriate.

· To be involved in Tutor Trust tutorials and training where required.

· Any other duties commensurate with the grade and nature of the post

Person Specification

 Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills, and plenty of initiative.

Skills

· One year of experience of working with children and young people in an educational environment required or QTS.

· Ability to tutor maths and English to a standard desirable.

· Must have achieved a minimum of Grade B/6 at GCSE in Maths and English.

· Understanding of the National Curriculum, GCSE syllabus and have a broad understanding of policy issues and educational best practice relating to improving pupil achievement at Key Stage 2 (and ideally at Key Stage 3 and Key Stage 4).

· The ability to work with children from complex backgrounds and with complex needs.

Attributes

· Bright, enthusiastic, and well-motivated tutor confident in dealing with young people.

· Robust and resilient character with excellent time-management skills.

· Demonstrate a commitment to the goals and ethos behind the Tutor Trust.

· Enthusiasm and ability to contribute to the successful development of the Tutor Trust.

· Access to a full driving licence and car is desirable, but not essential.

APPLICATION INFORMATION

The job is a fixed-term role from 2nd December 2024 – 31st August 2025 with the potential to transition into a permanent position based on performance and organisational needs. The central Tutor Trust team is based in the Manchester office, however this job is a full-time, position with frequent travel required across Hartlepool to deliver tuition.  All reasonable travel expenses on Tutor Trust business will be reimbursed (not including your regular commute from home to the Tutor Trust working space in Hartlepool). 

Closing date for applications: 10th January 2025

Interviews to be held: TBC

Salary: £24,960 per annum & Contributory Pension (Part-time pro-rata)

Start date: ASAP

Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.

To apply, please email all documents to the carreers email address found in the attached job description

The Tutor Trust is an Equal Opportunities Employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For further information please see our website under Join Us.

All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment.

Responsible to: Project and Greater Manchester Programme Manager

Salary: £24,960 per annum

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

 About Tutor Trust

We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have. 

We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations. 

Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.

 Our values

What we stand for and practise in everything we do at Tutor Trust:

We believe in fairness

We are passionate about making a difference

We are inclusive and supportive

We are quality-focused

We are ambitious

We learn

 Benefits of working at Tutor Trust 

•  Hybrid work model (2 days in the office) 
• Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata) 
• Flexible working including Time Off In Lieu (TOIL) 
• Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox) 
• Enhanced Family and Sick Leave (after a qualifying period). 
• Recognition and Culture (Thanks & Recognition, Highlights, team events) 
• Learning and Development (knowledge sharing, staff-led groups

Job Purpose

The Programme Coordinator post is an exciting role with Tutor Trust. You will assist the Programme Manager by liaising with local schools and organising tuition within the Manchester area. This will include attending meetings, coordinating tuition sessions and arranging tutor cover.

You will also support the tutor recruitment and training process and help to ensure that it runs smoothly. You will also maintain and improve systems for the benefit of all our tutors, including ongoing tutor support.

 Main Functions

· Assist with setting up and managing tuition assignments across multiple schools/ colleges across Greater Manchester.

· Input tuition related data into our Tutor Trust systems to support quality and impact

· Represent Tutor Trust in introductory meetings between tutors and teachers in schools and online

· Assist with general office functions in Manchester

· Assist in developing closer relations between tutors and opportunities for networking and working together

· Assist in the quality assurance, development and delivery of training for tutors and assist in the recruitment process for new tutors, including short listing and interviewing

· Take part in general induction presentations and other events to promote the Tutor Trust both internally and externally

· Help with preparation for Tutor Trust events aimed at a range of stakeholders

· Participate in project work

· Assist other staff to complete a variety of administrative tasks that enable the Trust to operate effectively and efficiently

· Any other duties commensurate with the grade and nature of the post

Person Specification

 Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills and plenty of initiative.

 Skills

· Can demonstrate experience of administrative skills in a previous role (either paid or voluntary.)

· Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors

· The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard

· Be a team player but also able to work independently when required to do so

· Excellent organisational skills

· The ability to manage office systems and contact databases and to use them effectively

· Be able to write fluently, to think clearly and to grasp new concepts quickly.

· To be fully IT literate, particularly to be competent with Microsoft Excel and Access

· Educated to degree level is desired but not a requirement.

Attributes

· Demonstrate a commitment to the goals and drivers behind the Tutor Trust

· Enthusiasm and ability to contribute to the successful development of the Tutor Trust

· Have excellent communication and interpersonal skills

· A willingness to work unsociable hours when required

· Willingness to undergo DBS clearance and be committed to Safeguarding children

· Be a team player

· Have strong organisational skills with a commitment to accuracy and attention to detail

· Be able to prioritise and manage tasks

· Experience of tuition/working in schools/working with young people is desirable but not essential

· Knowledge of Manchester is desirable but not essential

 APPLICATION INFORMATION

The job is based on a permanent contract (after a successful 3-month probation period). Your regular place of work will be the Tutor Trust Office Manchester, however the position will also involve regular travel to our Manchester schools. This is a full-time position (36.25 hours across five days a week).

Closing date for applications: Friday 3rd January 2025

Interviews to be held: w/c Monday 13th January 2025

Salary: £24,960 per annum & Contributory Pension

Start date: ASAP

Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.

To apply, please email all documents to our careers email address enclosed within the attached Job Description

The Tutor Trust is an Equal Opportunities Employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For further information please explore The Tutor Trust website.

All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment.

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

The Executive Assistant (EA) will provide high-level administrative support to Amna’s CEO, Senior Leadership Team (SLT) and Board of Trustees. This includes administrative help such as managing calendars, drafting communications and briefings, planning, and organising meetings, inbox support, travel, office administration and personal assistance. It also includes working on and managing special projects including research, data analysis, preparation for public speaking, writing and research. 

This dynamic and creative position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The ideal candidate will have excellent communication skills including strong written and verbal skills, the ability to work with little supervision, and manage simultaneous priorities within the leadership team.

Key areas of responsibilities: 

CEO/SLT Support 

• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer", staying attuned to the internal and external environment and keeping the CEO updated on relevant issues. 
• Anticipate the needs of the CEO and SLT in advance of meetings, conferences, and public appearances. 
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and SLT team, including those of a highly confidential or critical nature. 
• Liaise between the CEO and SLT to ensure regular communications and smooth decision-making. 
• Provide sophisticated calendar management for Amna’s CEO and the SLT. Prioritize inquiries and requests while troubleshooting conflicts and exercising tact; make judgements and recommendations to ensure smooth day-to-day engagements. 
• Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s and SLT members style and Amna’s values and policies. 
• Work with the Senior Leadership Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships. 
• Writing and managing documentation and data sets for the CEO and SLT as needed, including briefing papers, correspondence and talking points. 
• Leading and managing special projects including research for Amna’s, CEO’s and SLT’s contribution to future books, podcasts and articles. 
• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 
• Support the broader Amna team with tasks related to the CEO or SLT as needed, demonstrating flexibility and collaboration. 

Admin and travel management 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 
• Ensure compliance with organizational policies and procedures in all administrative functions 
• Assist in the preparation and execution of organizational events. 
• Research and propose the most efficient and cost-effective travel options, including flights, trains, and accommodations. 
• Secure necessary travel documents, such as visas, passports, well in advance. 
• Prepare detailed travel itineraries, including transportation, accommodation, meeting times, and addresses. 
• Book accommodations that suit the requirements of the trip, ensuring comfort and proximity to meeting venues. 
• Manage group bookings for team members traveling together to streamline costs and logistics. 
• Handle travel expense reports, ensuring compliance with Amna policies and timely reimbursement. 
• Occasional travel may be required.

Board support 

• Manage due diligence and onboarding processes for new Trustees, ensuring compliance and accurate record-keeping. 
• Organize tailored training sessions for Board members. 
• Maintain up-to-date records of Board members, including contact information, terms of service, and compliance documents. 
• Assist Board members with travel expense claims and ensure accurate processing. 
• Compile, organize, and distribute materials for Board meetings, including reports and presentations. 
• Edit and format Board papers to ensure consistency and professionalism. 
• Coordinate logistics for Board meetings, including scheduling, venue arrangements, and required technology or equipment. 
• Attend Board meetings to provide administrative support, take minutes, and document actions and decisions. Distribute minutes promptly and track follow-up actions. 
• Develop and implement comprehensive induction plans for new Trustees. 
• Facilitate introductions and provide orientation materials to integrate new Board members effectively. 

Governance and Compliance 

• Support the CEO and committee chairs in adhering to the organization’s governance framework. 
• Maintain a centralized, up-to-date register of governance documents for easy access by senior staff and Trustees. 
• Ensure the organization complies with GDPR regulations in relation to all Board activities. 
• Work with the CEO and Chair to ensure the Board is informed about safeguarding practices and remains accountable. 
• Support emerging governance practices and Trustee development in partnership with the CEO and Chair. 
• Plan and execute Trustees’ regulatory obligations, including registering them with appropriate bodies. 

  Qualifications and Experience:  

• Minimum of 5 years of progressively responsible and diversified administrative experience, experience as an Executive Assistant or similar role. 
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders. 
• Excellent research skills and experience in writing briefing papers 
• Exceptional organizational skills and impeccable attention to detail. 
• Ability to work both independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. 
• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials. 
• Able to maintain a high level of integrity and discretion in handling confidential information. 
• Demonstrable commitment to Amna values and mission. 
• Legal understanding or experience with the Charity Commission is preferred. 
• Non-profit board experience is preferred. 

Skills and Behaviors:   

• High emotional intelligence with capacity to motivate and manage self. 
• Ability to represent the organisation professionally and sensitively. 
• The capacity to exercise good judgment in a variety of situations. 
• Ability and temperament to work with sensitive information. 
• Caring – able to anticipate and meet multiple needs. 
• Committed to excellence and meeting high expectations. 

Work Location and Environment  

This role is a hybrid job opportunity, and open to applicants in London, UK. 

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 40,000 GBP per annum.   

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of January 13th. 

Interviews: week of January 20th.  

Only Shortlisted candidates will be contacted.  

Contract length: 4 months FTC, approximately mid February to mid June. Must be available for delivery of events in mid May to mid June. 

Hours: Full-time (37.5 hours per week – flexible hours of working will be considered for the right candidate)

Salary: £33,000 per annum (pro rata)

Benefits: Nine-day fortnight (with alternate Fridays designated as a day off), pension, 25 days Annual Leave (pro rata), staff learning fund, enhanced parental benefits package.

Reports to: Senior Policy and Engagement Officer

Location: London office, with an optional hybrid model, but expected to be in the office at least two days a week. Open to remote working if based in one of our target regions (North East or South Wales)- feel free to enquire. The job will require UK-based travel for event preparation and delivery (more details in job description)

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple: To monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

The 2024 summer riots laid clear the susceptibility within communities for far-right narratives. Locally, many stakeholders are struggling with providing alternatives that combat this framing.

As part of our wider community resilience work, we will be hosting a series of community events across the country, with the aim of celebrating local identity, strengthening social connection and boosting resilience to far-right agitation. We have a history of planning these events in the communities that need them the most, for example in Bradford.

About the role
The Events Administrators (X2) will be assisting our Community Outreach Officer to deliver community events across the country in our target areas, at the end of May/beginning of June. This includes 4 confirmed events in Southport, Sunderland, Wigan and Port Talbot, with the potential for lighter-touch facilitation to support volunteer-run events in up to 5 more areas. 

This role will involve frequent travel to our target areas to meet with local partners. Willingness to work with a variety of stakeholders is important. The role will include liaising with local authorities, national and local organisations and grassroots community activists to deliver the events. An understanding that communities and community groups are the experts on their own needs is crucial – solutions should be developed with, not for, those most impacted.

Key responsibilities

• Work with the Community Outreach Officer to develop and deliver from start to finish a number of community events in target areas across the country. 
• Help to identify and maintain strong working relationships with event contributors, ensuring a diverse range of local stakeholders are involved in organisation.
• Ensure all event logistics are handled professionally, on time, and within budget, including contributions from external partners and local community stakeholders.
• Act as the key point of contact for external suppliers and venues. 
• Contribute to the design, production and delivery of event advertisement material. 
• Ensure events meet all accessibility requirements.
• Assist the Community Outreach Officer in proactively tracking and monitoring event expenditure and income.
• Regularly travel to target areas to meet local stakeholders involved in event design. 
• Participate in delivering the events. 

General Responsibilities

• Maintain and promote the mission of HOPE not hate.
• Uphold HOPE not hate’s values when working with communities, stakeholders and colleagues.
• Participate in events and activities to showcase the work of HOPE not hate
• Attend agreed supervision and review meetings with your line manager.
• Identify and undertake other duties as appropriate to this role.

Skills requirements

• Experience of in-person design, delivery and/or management of events of more than 100 people
• Effective stakeholder management skills, particularly experience of working with local community or grassroots organisations
• Ability to work with budgets and track income and expenditure for a variety of activities simultaneously.
• Strong organisational and administrative skills, with attention to detail. 
• Good communication and interpersonal skills, with ability to discuss sensitive and emotive issues in tense environments. 
• Self-sufficient, with the ability to independently find solutions to problems as and when they arise.

We are looking to recruit a self-motivated and highly organised person to join a health focused Trust as the Research & Policy Team Administrator on a full time temporary basis for 2-3 months with potential to become permanent. This role offers hybrid working with 3 days per week in their Central London office and 2 days working from home. Starting early – mid January.

Developing effective working relationships within the team will be crucial. You will also work with a range of external and internal stakeholders, including research collaborators and other support staff across the Trust.

You will have prior experience in PA, EA, administrative assistant or a team coordinator role. More importantly, you will possess exceptional attention to detail, problem-solving abilities, and strong interpersonal skills. You’ll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanor.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you’re eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

Work with the Governance Business Partner to provide support to the Chief Executive

• Routine Diary Management: scheduling 1-1/ small group internal and external meetings
• Processing expense claims and completing monthly credit card reconciliation(s)
• Liaising with external event organisers to gather speaker information, format and share PowerPoint presentations and track speaking engagements for relevant reporting
• Assisting with general administrative tasks, including organising digital and physical files, printing relevant resources, greeting visitors on site.

Provide support to the Research & Policy team.

• Administrative support, including:
  • diary management for the Director of Research & Policy
  • ad hoc diary support for the Deputy Director of Research and Deputy Director of Policy
  • booking travel, accommodation, conference registration and visas where required, and filing individual expense claims on behalf of the Research & Policy Team
  • completing monthly credit card reconciliation(s) and obtaining approvals for team expenses where appropriate

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

Your new company
A fantastic Tax Administrator opportunity has arisen with a leading educational membership organisation based in Central London. This is a permanent role which offers flexible hybrid working (1 day in the office per month).
Your new role
As a Tax Administrator, you will play a crucial role in managing and overseeing the organisation's tax-related activities, whilst liaising with key stakeholders. Your responsibilities will include:

• Preparing and filing tax returns, including income, VAT, and other relevant taxes.
• Ensuring compliance with tax regulations.
• Running reports through the CRM system.
• Managing tax audits and enquiries. Coordinate and manage responses to tax audits and enquiries from tax authorities.

What you'll need to succeed

• Strong Excel skills. This role includes managing high volumes of data.
• At least 2 years of experience in a similar role.
• Strong communication skills, with the ability to meet deadlines effectively.

What you'll get in return

• Flexible remote working. Must go into the office once a month.
• 10% employee pension contribution.
• + more

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The London Diocesan Fund (LDF) is seeking a Audit Administrator to play a key role within the Safeguarding team, based from Causton Street Pimlico (3days) and St Pauls Cathedral (1 day). 

Job Summary 

This role requires a highly organised individual to assist with the preparation and management of safeguarding documentation, ensuring it is accurately collated, stored, and uploaded to the 360-audit platform in preparation for the upcoming 2025 Church of England Independent Safeguarding Audit of the Diocese of London and St Paul’s Cathedral. The post-holder will provide general administrative support to the Diocese of London Safer Churches Project Coordinator and the St Paul’s Cathedral Safeguarding Officer to ensure the smooth preparation for the audit.   

Job responsibilities 

Administrative support for meetings  

• Provide administrative support for the Safeguarding Leadership Team.

• Produce high quality accurate minutes of team meetings and ensure they run smoothly.

Administrative support for safeguarding activity  

• Provide comprehensive administrative support to the Safer Churches Programme Manager and St Paul’s Cathedral Safeguarding Officer.

• Work within national and diocesan safer churches policy and procedures as defined in the safer churches programme of work.

• Support the Safeguarding Advisors with safeguarding agreements and risk assessments as required.

• Ensure all documents are appropriately filed digitally in line with organizational protocols

• Coordinate meetings related to the safeguarding audit, including booking meeting rooms etc.

• Provide updates to the Safer Churches Programme Manager and St Paul’s Cathedral Safeguarding Officer on audit preparation progress.

• Work with the Safer Churches Programme Manager to provide performance data to assist the regular reporting management information.

• Provide administrative support for Disclosure and Baring Service checks.

Data Management:  

• Upload and categorize all relevant audit documentation onto the 360-audit platform.

• Regularly review and update the 360-audit platform to ensure that all data is accurate and up-to-date.

• Track outstanding documentation and follow up with relevant stakeholders to meet submission deadlines.

• Assist in the preparation of audit materials, including summaries, logs, and reports.

Support During Audit Week:  

• Be present on-site during the audit week to provide immediate administrative and logistical support.

• Ensure that auditors have access to required documentation and facilities.

• Respond to ad hoc requests from auditors and the safeguarding team promptly and efficiently.

General administrative support  

• Ensure confidentially in line with GDPR.

• Undertake any other duties that are commensurate with the role.

Compliance and Confidentiality:  

• Maintain strict confidentiality of sensitive information and ensure all data is handled in compliance with GDPR and safeguarding policies. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience in the undertaking of routine and time-bound tasks   

• Proven experience in an administrative role, preferably within a safeguarding, compliance, or audit environment.   

• Educated to GCSE or equivalent standard   

• IT proficiency (MS Office suite)   

• Excellent written and verbal communication skills, with the ability to produce clear and concise documentation.   

• Strong organizational and time-management skills with a keen eye for detail.   

• Fluency in spoken English and ability to write clearly in English.   

• Ability to work with sensitive and confidential information while maintaining discretion and professionalism.   

• Proficiency in using data management systems and platforms (e.g., 360 platforms, Microsoft Office Suite, Excel).   

• Demonstrated ability to work collaboratively within a team and independently to meet deadlines.   

• Ability to take comprehensive notes and prepare accurate minutes   

• Empathetic to the mission and values of the Church of England   

• Right to work in the UK   

• The person will require a basic DBS check 

Desirable 

• Previous administrative experience   

• Experience of working in a value-based organisation   

• Understanding of safeguarding principles, policies, and best practices.   

• Familiarity with audit preparation and review processes.   

• Experience using online document management and reporting tools.   

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering