Director Of Operations Jobs

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.

The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.

About this role

We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.

You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.

You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.

As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.

Key responsibilities

CRM:

• Own the development and administration of our Salesforce system.
• Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
• Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
• Ensure data quality and integrity within Salesforce.
• Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. 
• Evaluate technical solutions in terms of meeting business requirements. 
• Develop reporting within Salesforce. 
• Answer staff queries and ad hoc requests.

Systems Management:

• Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
• Ensure effective knowledge management across our internal systems.
• Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
• Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
• Maintain and develop our data warehouse.
• Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
• Aid the development of a culture of data literacy and data-driven decision-making across Impetus.

Person specification

Essential:

• Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
• Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
• Experience working with agencies and partners.
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
• A proactive and solutions focussed approach.
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
• Strong project management skills.
• Ability to work independently and use initiative to manage a busy and varied workload.
• Strong attention to detail with a clear and diligent working approach. 
• Experience with MS Office suite.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Salesforce certification.
• Knowledge of and experience with some of our other core systems:
  • PowerBI (or similar visualisation tools)
  • Google Analytics
  • Snowflake (or similar data warehouses)
  • Fivetran (or similar ETL tools)
  • Xero (or similar Finance tools)
  • Canto  (or similar Digital Asset Management systems)
• Knowledge of T-SQL.
• Experience with cross-system automation tools e.g. Zapier, Power Automate.
• Experience in delivering cross-organisational training.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 15 April 2025.

Interviews

First round interviews will take place: 23 April 2025.

Second round interviews will take place: 30 April 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy. 

As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.

The postholder will be responsible for the operational management, development and delivery of marketing and  communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.

The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity. 

KEY RESPONSIBILITIES

Marketing and communications planning, delivery and performance management

• Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
• Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
• Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
• Ensure compliance to industry standards and best practice at all times.
• Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
• Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
• Ensure sufficient opportunities for collection of service user data to share news and promote activities.
• Proactively develop and streamline the long-term internal and external communications schedules across the charity.
• Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.

Operational delivery

• Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
• Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
• Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
• Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
• Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials. 
• Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
• Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
• Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
• Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
• Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.

Leadership and people management

• Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
• As a member of the management team, represent the culture and values of the hospice and charity sector.
• Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
• Attend regular management meetings, contributing to team strategy and overall management/team needs.
• Act as a positive role model to the charity team and wider stakeholders.
• Actively manage the workload of our designer. 
• Where necessary, manage poor performance as it happens and support staff to fulfil their role.
• Network and foster good relationships both internally and externally to the charity.

VISION, MISSION AND VALUES

Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss. 

Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect. 
Inclusivity - we are committed to our whole community, regardless of background or circumstance. 
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community. 

Governance Officer

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the role for you! 

Position: Governance Officer

Location: Oxford/hybrid

Hours: Part-time 30 hours per week

Salary: £28,713.20 to £30,921.84 per annum (FTE £35,412.95 to £38,136.93)

Contract: Permanent

Closing Date: Monday 21st April 2025 at midnight. Interviews will take place in Oxford on Wednesday 30th April 2025

The Role

We are looking for a proactive, committed and skilled Governance Officer to join the team.

In this role you will provide a comprehensive, high quality secretariat service, particularly to the Bishop’s Council, which acts as the Board of Directors of the Diocesan Board of Finance (income £30M, assets £520m, over 100 staff) and oversees a wide range of activity.

The Diocese is one of the largest in the Church of England covering the three counties of Berkshire, Buckinghamshire, and Oxfordshire with a thousand parishes, church schools and chaplaincies.  It is active in environmental action, addressing poverty and inequality, supporting children and youth work and much, much more.

You will ensure that meetings are scheduled and organised, agendas created, minutes recorded, and action lists monitored; elections organised and appointments made; governance advice given; relevant policies are in place and statutory registers are maintained.  You will have the opportunity to be in the room when most of the organisation’s key decisions are taken. You will be required to work occasional evenings (1 each in May and December) and Saturdays (1 each in March, June and November), with time off in lieu.

About You

You do not need to be a practising Christian or have a faith to work here - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. However, all staff do have a desire to make a difference.

To be successful in this role you will be an initiative-taker with strong administrative, governance support and minute-taking experience and ideally have previously worked with senior stakeholders. You will have strong verbal and written communication skills, accuracy, and diligence, especially in written work and be highly organised. You will also be flexible and adaptable to changing work demands.

Benefits and rewards include:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days

• In addition to the statutory UK public holidays, the Diocese offers three privilege days

• Hybrid working

• Free parking and subsidised on-site café

• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)

• Electric car and cycle-to-work salary sacrifice schemes

• Access to wellbeing support via Employee Assistance Programme

• Enhanced family-friendly policies, including flexible working arrangements and a generous sick pay provision

• Access to low-interest financial services from Churches Mutual Credit Union including loans

• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as Governance Officer, Governance Administrator, Governance Coordinator, Governance Support, Governance Assistant, Secretary, PA, EA, Operations Officer, Operations Assistant, Operations Governance. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As the Head of Academic Services, you will be responsible for overseeing all aspects of the academic department, ensuring smooth operations and fostering an effective, positive learning environment. This role involves direct line management of the Academic Services and Student Services team as well as collaborating with the other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, monitoring performance metrics, implementing and overseeing academic policies to achieve our objectives.

This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures.

The Head of Academic Services is responsible for managing, developing and strengthening Fourth Monkey’s academic and student support services, quality assurance and enhancement.

The Head of Academic Services acts as the expert in academic standards, oversight, programme management, student services and academic quality & compliance for the organisation and as such undertakes a senior responsibility within the smooth operational and administrative management of the organisations day to day operations.

About us! 

The Climate Governance Initiative empowers board directors on every continent to take climate action by enhancing their knowledge and skills in climate governance. Our rapidly-growing network of Chapters in over 70 countries worldwide reaches more than 100,000 board directors.

The Climate Governance Initiative team is based in Cambridge, UK and forms part of the Chapter Zero Alliance, a UK-based charity dedicated to promoting sustainable corporate governance. 

ROLE OVERVIEW 

As our Management Accountant you will work with the Associate Director, Operations to manage our income and expenditure effectively. This will be achieved through timely provision of financial information including management accounts and funders reports as well the preparation of budgets, forecasts, funding proposals, and the ongoing review of our financial performance. 

• Salary: £40,000 - 45,000 per annum pro rata
• Pension: Government Workplace NEST Pension Scheme
• Hours per week: Part-time (22.5 hours per week)
• Location: hybrid with one day per week at offices in CB2
• Reports to: Associate Director, Operations
• Contract: Permanent

KEY DUTIES 

Financial Modelling and Forecasting 

• Build and manage a financial model capable of organising and forecasting the financial structures that result from income from multiple sources of funds. 

• Provide financial insights and analysis to support strategic decision-making, including scenario planning and risk assessment. 

Internal Reporting 

• Work with our virtual finance office (external bookkeeping team) to ensure monthly management accounts are produced with the appropriate narrative. 

• Prepare quarterly financial accounts, variance analysis, and management information. 

• Monitor and report on restricted and unrestricted income, ensuring accurate allocation and reporting. 

Budgeting 

• Undertake the preparation of CZA’s annual budget and quarterly reforecasting. 

• Support non-finance staff by providing guidance on budget management and financial processes as needed. 

Grant-Based Financial Activity 

• Develop funder budgets and financial plans to be included in grant submissions. 

• Produce financial reports for multiple funders on a regular basis using their templates and following their specific funder guidelines in a timely manner. 

• Support sub-grant activity to ensure payments are accurate, timely and properly accounted for. 

Compliance and Governance 

• Ensure compliance with charity finance regulations, including Charity Commission reporting. 

• Act as the primary interface for CZA with external auditors. 

• Develop and review/update CZA financial processes, policies, and procedures, in line with the charity's Statement of Recommended Practice (SORP), building on these as the operation develops. 

Financial Systems and Automation 

• Manage and improve financial systems to ensure they effectively capture and report financial data. 

• Build in automation as needed to reduce manual processing. 

Reserves and Investment Management 

• Develop and monitor reserves policy to ensure financial stability. 

• Develop cashflow forecasts and models to inform investment decisions and ensure the organisation maintains adequate reserves. 

SKILLS AND EXPERIENCE 

• Educated to first degree level or equivalent experience 

• Fully qualified accountant (ACA, CIMA, ACCA) or working towards such a qualification and close to qualification 

• Significant relevant experience, ideally gained in the charity sector (working with grant income, familiar with Charities SORP (FRS 102) etc.) 

• Knowledge of the preparation of grant applications, monitoring of grant expenditure, grant reporting and close-out

• Ability to interpret financial information and present to both financial and non-financial stakeholders 

• In depth knowledge of Microsoft Office applications, in particular Excel

• Experienced in the use of Xero or similar financial systems 

• Ability to build processes and procedures and apply them with consistency

• Demonstrate advanced knowledge of Finance/ accounting involving a critical understanding of relevant theory and/or principles 

• Ability to work well as part of a team and balance need, risk and pragmatism when developing solutions 

• Meticulous attention to detail with high standards of accuracy

• Highly confidential and discrete 

Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. 
Pre-employment checks: Two satisfactory references, and right to work in the UK

Join our leadership team as the Head of Digital Infrastructure and lead the development and delivery of our charity’s IT strategy!

Through this pivotal role you’ll oversee the operation of Wonderseekers’ IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout.

You’ll have the chance to make a real impact in a growing, purpose-driven Charity, joining us in our mission to create a fairer world where every child treasures science, improves lives, and helps heal our planet! As part of a dynamic, collaborative team, you’ll also have the opportunity to recruit and mentor an IT apprentice, fostering the next generation of tech talent.

Wonderseekers is committed to looking after its staff, offering a supportive environment that prioritises wellbeing, work-life balance, and personal development.

Job details

Hours: 30-37.5 per week. Flexibility will be considered working a minimum of 30 hours per week (0.8 full time equivalent). Salary and holiday will be adjusted accordingly.

Work pattern: Usually Monday to Friday working during office hours with occasional weekends*

Salary: £38,000-£43,000 per annum depending on experience (full-time)

Contract: Permanent

Line manager: Director of Finance and Operations

Responsible for: IT Apprentice / IT Administrator (to be recruited).

Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.

Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential however remote working is possible for a small proportion of the time – this can be discussed at interview.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

*occasional weekends: To ensure oversight of the complete IT estate, this post holder will be expected to work occasional weekends, evenings and bank holidays for which time off in lieu will be available. The charity operates 7 days a week.

Deadline: Please apply as soon as possible! We are operating a rolling deadline for this position and encourage you to apply as soon as possible. If your application sparks our interest, we will be in touch very quickly! Therefore as soon as we identify the right candidate, the role may be closed so we would recommend submitting your application early to avoid missing out. We are committed to finding the best fit for our team and look forward to reviewing your application.

Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying by emailing  (see website for email address).

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

The Head of Digital Infrastructure will be a pivotal member of the leadership team, managing the charity’s operational digital infrastructure, enabling a seamless interface between staff, technology and systems, and leading on the development and delivery of the Charity’s IT strategy. Reporting to the Director of Finance and Operations, the post-holder will be responsible for the operation of Wonderseekers’ IT infrastructure, including its digital platforms, box office system and digital planetarium, as well as cyber security measures, identifying opportunities for improvement and innovation throughout.

The role requires a hands-on approach, balancing day to day system administration with the management of IT contracts and digital tools such as databases. You will also take ownership of the digital exhibits, part of the wider, hands-on family friendly visitor attraction at Winchester Science Centre and be the Charity expert on the operation of the digital planetarium system.

This role is part of a growing team and you will be responsible for the recruitment, training and development of an IT apprentice to support the delivery of the service.

Through supporting our digital offer and the smooth operations of the Charity, this role offers an exciting opportunity to make a real impact within a dynamic and purpose driven organisation.

Key Objectives

· To support the charity delivering on its charitable objectives by providing effective IT support, including box office/ticketing solutions and the Charity’s websites

· To be the technical lead in the delivery of projects.

· Diagnose and resolve IT support issues.

· Ensure that the Charity has effective IT security systems and policies to protect systems from internal failure and external attack.

· To assist with the hardware, software and systems administration and maintenance of Office 365, Azure etc.

· To build and develop working relationships throughout the organisation and with external stakeholders to deliver effective infrastructure solutions.

Key Responsibilities

Managing Operational Infrastructure:

· Manage the Wonderseekers IT infrastructure and support contract to ensure cost effective and high quality service delivery.

· Support the successful launch and on-going operation of key digital infrastructure used across the charity, including databases, SharePoint sites, cloud based applications, planetarium and exhibits.

· Work collaboratively with the Commercial Operations team, external web developer and software provider to ensure delivery of an exceptional customer experience from landing on the Charity website to completion of a ticket purchase, minimising downtime wherever possible.

· Troubleshoot IT platform-related issues and liaise with developers when needed.

· Identify opportunities for operational improvement and innovation, and present these to senior stakeholders.

· Oversee and maintain IT infrastructure, ensuring high availability, security, and optimal performance, working with the Estates team and Technicians where required.

· Manage cloud services, IT providers and hardware procurement to support organisational needs.

· Implement and enforce IT policies and best practices.

· Work collaboratively with the People and Culture team to manage digital processes associated with new starters / leavers.

· Ad hoc tasks to support the smooth running of Wonderseekers and delivery of the charity’s strategy.

Digital Platform Management:

· Maintain and enhance Wonderseekers internal staff communications platform to improve user experience and efficiency.

· Identify and implement system upgrades, customisations, and integrations to meet staff needs.

· Provide training and support to staff on platform usage and IT best practices.

Project Management:

· Lead operational projects aimed at improving internal operations efficiency and/or technology integration.

· Manage timelines, budgets, and resources for IT and digital infrastructure projects.

· Be point of contact for new ideas and operations initiatives across the Charity to ensure these are shared in a cohesive and structured manner.

· Collaborate with cross-functional teams to ensure project alignment with organisational goals.

· Monitor and report on key performance metrics related to IT and operations.

· Identify and implement solutions to operational challenges to enhance productivity.

Cybersecurity and Risk Management:

· Drive cybersecurity improvements by implementing best practices and proactive security measures.

· Ensure compliance with data protection regulations and industry standards.

· Conduct regular security assessments and risk analysis to safeguard IT infrastructure, sensitive information and Charitable delivery.

Interview Process:

We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying (see website for email address).

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal on our website. 

The Institute

The Institute for Employment Studies (IES) is an independent, apolitical, centre of research and consultancy in employment policy and human resource issues. We work closely with employers in the manufacturing, service and public sectors, government departments, agencies, and professional and employee bodies. Based in Brighton, the Institute is a not-for-profit organisation (company limited by guarantee) and a registered charity with around 60 multidisciplinary staff. Our turnover is in the region of £3 million a year.

The role

The Office Manager is a key role assisting the Director of Finance and Resources, in the delivery of a high quality and continuously improving service.

The post is part-time (21 hours per week) with a minimum expectation of working in the office between Tuesday and Thursday.

Office and IT responsibilities

■ To create and maintain a professional and efficient office environment.

■ Support IES staff as needed with IT issues – prioritise and escalate issues with Third Party IT Provider, maintain snagging list to recognise common/repeating issues, and provide staff training as needed.

■ To source, manage and maintain all IES equipment and be the main point of contact for staff equipment queries.

■ To take responsibility for all day-to-day issues within the office and facilities management including facilitating meetings and assisting remote workers, liaising with the managing agents, contractors and other visitors.

■ Take responsibility for IES health and safety compliance, DSE assessments, office induction and equipment set up.

■ Be an active member of internal working groups (e.g. Knowledge Management) and act as owner or lead where required.

Administrative Support

■ To provide Finance, HR and general office admin assistance.

■ To work with the Director of Finance and Resources to ensure IES’s policies and procedures are kept up to date and communicated effectively in line with organisational developments and changes in legislation, advocating a best practice approach wherever possible and provide staff training as needed.

■ Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.

■ Assist with Director Finance and Resources with Board meeting administration, arranging meetings, helping draft board papers and taking minutes.

■ Assist with provision of IT and Finance information for Tender applications

■ Assist Director Finance and Resources with improvements in, and ongoing maintenance of relevant areas of IES Intranet.

■ To manage and maintain the IES Forward Utilisation file and process.

■ To manage the IES Consultant process, sending out consultant packs, gathering forms and contracts and populating and updating consultant spreadsheet.

■ Negotiate contracts with suppliers and the lease holder where required.

■ Undertake reasonable additional tasks as required.

Person Specification

Job-related knowledge, skills and abilities

The successful candidate will have:

■ Good organisational skills; able to identify all key steps and resources needed to complete a task.

■ Good knowledge and understanding of IT systems.

■ Experience of and ability to use Microsoft Outlook, Word, Excel, SharePoint and PowerPoint.

■ Excellent use of English and ability to proofread, write and update IES policy documents.

■ Experience of working in a service department, of clarifying requirements and expectations when delivering a service and of ensuring that service users are kept informed of any issues that may affect delivery to the agreed deadline.

■ Reliable and adaptable, able to respond to changing priorities.

■ Able to work on own initiative with accuracy and attention to detail.

■ Prepared to suggest improvements to current ways of doing things.

■ The ability to work effectively with a wide range of people at the Institute and our partners/suppliers.

Qualifications

Qualifications in, or experience of administrative work and basic IT support within an office environment.

Working at IES

We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way.

Salary: £28,000 and £32,000 (full time equivalent) depending on skills and experience.

To view our full range of benefits, please see the IES benefits guide.

IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).

Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.

IES holds a sponsor licence however, due to recent changes in immigration laws and regulations, we are unable to provide sponsorship for skilled worker visas for this role. Please note that this limitation only applies to visa sponsorship for skilled worker categories. If you currently have the right to work under a different visa category, we encourage you to apply and indicate your immigration status accordingly.

The Institute for Employment Studies is a registered charity (no. 258390). IES seeks to be an equal opportunities employer.

The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2025/26. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.

Information and support for those affected by sarcoma is at the heart of our charitable objectives. Thanks to the amazing generosity and support of the sarcoma community, Sarcoma UK’s profile and influence has grown significantly in the past four years. This has enabled us to grow our Information and Support Services.

Benefits:

• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and key responsibilities 

1. Support and Information

• To deliver the Sarcoma UK Support Line, a confidential telephone and email support and information service for anyone affected by sarcoma. This includes:
  • Providing individual information and support to service users on sarcoma and related issues, by telephone, email and other media as the service develops.
  • Adhering to quality standards, confidentiality, Sarcoma UK policies and the standard operating procedures of the Support Line.
  • Under direction from the Director of Research, Policy and Support and Support Line Manager, contribute to Sarcoma UK’s social and other media as appropriate.
• To provide clinical input to the development of the charity’s information materials including the revision of existing information materials and the development of new information products.
• To provide input to the clinical content of the charity’s website.
• To raise awareness of the charity’s information and support services within the health professional field.
• To contribute sarcoma knowledge and clinical expertise across all the charity’s programmes.

2. Maintain Professional Knowledge

• Keep up to date with treatment and care of sarcoma through research and review of publications, horizon scanning, and attending study days and conferences, and disseminate this information within the charity.
• Adhere to the standards of good practice outlined in the AHP / NMC professional code of conduct, or relevant professional body’s standards.
• Maintain professional registration and compliance with revalidation requirements ensuring ongoing clinical education and professional development.
• Attend mandatory clinical supervision sessions.

3.External Relationships

• To maintain positive relationships with key Sarcoma UK stakeholders including sarcoma patients, family members/carers and support group leaders.
• To develop and maintain contact with sarcoma specialist healthcare professionals, including clinicians, specialist nurses and allied health professionals who have reviewed our information materials.

4. Other

• To support new work within the information and support team. 
• The role will require some travel to meetings and events throughout the UK and occasionally overseas.
• Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• Occasional weekend or evening work may also be required and time off in lieu will be given.
• The post holder will be working in a developing environment and will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

The Stained Glass Museum is a vibrant and unique independent accredited museum and registered charity (no. 1169842). The museum operates a permanent public exhibition in a gallery on an upper level of Ely Cathedral which is visited by around 25,000 people per year. It also organises a programme of events, workshops and activities for all ages which further its mission to share with everyone the cultural and artistic importance of stained glass.

The Finance Officer is responsible for maintaining The Stained Glass Museum’s financial accounts. We are seeking a highly motivated individual with strong management skills and a solid understanding of financial administration, especially within the charity sector. A working knowledge of management accounts and accounting software is essential.

In this role you will play a key role in the success of the museum. You will work closely with a small team of museum staff and volunteers, including your line manager the museum Director and Trustee Treasurer, and report periodically to the Board of Trustees.

This is a part-time post with flexible working hours (averaging 5 hours per week / 21.5 hours per month) and is suitable for remote or hybrid working.

Opportunity to lead the finance and administration team of The Maria Montessori Institute (MMI), the highly successful education provider that runs schools and teacher training using the Montessori approach.

As Head of Finance and Administration, reporting to the Executive Director, you will be a key member of the leadership team. Your remit will include:

• Overseeing the implementation of the current Strategic Plan, and the identification and management of organisational risk;
• As part of the leadership team, oversee the day-to-day activities of MMl's schools, training centres and staff;
• Leading the long-term financial planning, annual budgeting, reforecasting and financial reporting;
• Overseeing all financial processes and controls;
• Leading internal business operations including facilities, marketing and communications, health and safety, information technology and HR strategy and management; and
• Ensuring MMI meets its responsibilities and remains compliant with all relevant legislation and regulations including charity governance.
• Ensuring that all VAT requirements are met.

We seek an inspirational leader whose managerial experience may have been gained within the commercial, education and/or not-for-profit sectors where you will have gained:

• extensive accounting experience (fully qualified);
• experience of managing a team;
• an understanding of facilities, IT, health and safety, and HR.

Equally important will be your excellent organisational skills; your initiative; a hands­ on approach and a proven track record of seeing projects through to completion. Good oral and written communication skills are also key. This post may appeal to those with Bursarial experience.

The Maria Montessori Institute offers a generous starting salary plus excellent benefits, including CPD opportunities, pension contribution, life assurance, 32 days' holiday plus bank holidays, lunch onsite during term time, cycle to work scheme and an employee assistance programme.

To apply, please email your CV and supporting statement (to be a maximum of 2 pages) to Jonathan McIntyre, Managing Director at CJA Group by clicking the apply button below.

Closing date: midnight on Sunday 6th April, 2025.

MMI is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Statutory checks including a satisfactory DBS certificate and references will be a requirement for this role. This role is classed as regulated activity with children and is exempt from the Rehabilitation of Offenders Act, 1974

Build Up is a charity that runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area. We’re looking for a Programme Manager to join us and lead the delivery of these projects.

The role

You’ll coordinate Build Up’s year-round programme of youth-led design and construction projects, managing two Construction Project Managers to deliver them. You’ll develop project ideas selected by our young people and support our team to set up strong working partnerships. Overseeing Build Up’s pipeline of new projects and working with our fundraisers and partners to bring them to fruition will be central to your role.

Who you are

We’re looking for someone who can work flexibly across projects, balancing immediate and longer term priorities. You’ll have people management experience and be able to delegate and provide extra support when needed. Build Up’s partners include both informal groups and local authorities, so we need someone who’s comfortable setting up effective working relationships with organisations of all sizes. We don’t expect applicants to have design and construction expertise – full supervision is provided by other team members.

We value lived experience relevant to young people facing structural inequalities, including those related to ethnicity, gender, class, disability, income, housing, sexuality or care experience.

Who we are

Young people are often excluded from decisions about their communities, especially in areas of regeneration. At Build Up, we’re working to change that by supporting young people to design and build community spaces. We bring young people, builders and designers together, equipping young people with the tools and agency to have ownership over their neighbourhoods.

Key details

Salary: £41,926-47,008 FTE (£33,541- 37,606 pro rata for 4 days)

Hours: 4 days (30 hours) per week (flexible)

Benefits: 32 days plus public holidays (pro rata), 8% employer pension contribution.

Location / work pattern: We expect the successful applicant to work in our Elephant and Castle office at least 2 days a week.  The role will also involve in-person site visits and meetings throughout the week.

Start date: 1st July (flexible)

How to Apply

Click on the 'Apply via website' button below to apply online. The closing date for applications is Monday 14th April 2025.

Science Leadership Program - Manager

Schmidt Science Fellows
UK Team Hub, Oxford

About Schmidt Science Fellows

At Schmidt Science Fellows, we believe in a vision of a world where interdisciplinary science flourishes without limit, accelerating discoveries to benefit the world, and driving innovation that improves quality of life for all.

We help scientists solve bigger problems faster by identifying, developing, and amplifying the next generation of science leaders, building a community of scientists and supporters of interdisciplinary science, and leveraging this network to drive sector-wide change.

Our Science Leadership Program (SLP) is how Schmidt Science Fellows, working across the world, come together in fellowship to build the skills, experience, and networks required to become interdisciplinary science leaders.

The Science Leadership Program consists of three ~7-day convenings each year held in locations around the globe, including but not limited to Northern California, Boston, and Oxford, UK.

Each SLP convening includes workshops and interactive sessions on topics such as managing diverse teams, effective communication and storytelling, resilience and risk-taking, and strategic problem-solving. Fellows also engage in scenario-based learning, peer collaboration exercises, and expert-led panels designed to enhance their abilities as science leaders to tackle the world’s most pressing problems.

Schmidt Science Fellows is an initiative of Schmidt Sciences, delivered in partnership with the Rhodes Trust. The Program was launched in 2017 by Eric and Wendy Schmidt.

To learn more about Schmidt Science Fellows and our mission, please watch our film, ‘Science Needs to Change.’

The Position

We are seeking a dedicated and proactive Manager to help drive the success of our flagship Science Leadership Program through meticulous planning, coordination, and execution. Reporting to the SLP Director - who leads the overall vision, design, and delivery of the Program - you will play a key role in ensuring its operational and programmatic excellence, collaborating to create an outstanding experience for participants.  

This is an exciting opportunity for a highly organized professional with a passion for developing the next generation of science leaders.

The Science Leadership Program consists of three ~7-day convenings each year held in locations around the globe, including but not limited to Northern California, Boston, and Oxford, UK.

Each convening is unique, but our commitment to delivering the highest quality and ensuring the best experience for our Fellows and partners is constant.

Key Responsibilities

• Program Design & Implementation:

o Act as a key liaison point for speakers, partners, and stakeholders, coordinating communication, scheduling, and pre-event logistics; contribute to preparatory meetings to ensure alignment on session objectives and program expectations.

o Lead the design and distribution of key SLP content—including session briefing documents, welcome packs, seating charts, and feedback surveys to enhance the convening experience.

o Work with the Events and Operations Teams to help in the coordination of event logistics, including detailing AV and room setting needs, developing staffing plans, and contributing to event-related project trackers.

o Develop and implement inclusive and engaging activities to support community building among the active cohort.

o Manage the operational planning and logistics of virtual community sessions across the year.

o Working in partnership with the SLP Director, contribute to shaping the curriculum and session design for convenings, incorporating new approaches to meet the program’s goals.

o Own and deliver distinct parts of the SLP journey as agreed in collaboration with the SLP Director. This may include the facilitation of training, directly supporting Fellow-led initiatives, or delivering team-building activities.

• Participant Engagement & Support:

o Manage communications with Schmidt Science Fellows, invited speakers, vendors, and participants regarding program details, schedules, and expectations.

o Work with the Events Team and Operations Team to help coordinate logistics related to participant involvement, such as travel arrangements, accommodations, and on-site support.

o Collaborate with Fellowship Affairs colleagues to create a seamless experience for Fellows, working closely in areas where SLPs intersect with Fellowship policies and support services.

• Feedback, Impact Assessment, & Data Management:

o Develop an enhanced feedback approach to evaluate program effectiveness and participant engagement, including the creation of targeted survey questions and evaluation metrics.

o Maintain accurate records of Fellow attendance and feedback and analyze quantitative and qualitative data to assess program outcomes. Prepare post-event reports and presentations highlighting key insights and recommendations for improvement.

o Foster a collaborative and inclusive environment by engaging Fellows and partners in discussions to co-create program experiences based on feedback, ensuring continuous improvement and participant satisfaction.

• Communications:

o Collaborate with the Communications Manager to support the effective delivery of the SLPs, including drafting engaging event content, curation and posting of content for our website and internal Hub site, and contributing to relevant communications channels.

• Budget tracking and Administration:

o Assist the SLP Director in managing the program budget, ensuring resources are allocated efficiently and responsibly.

o Help to track expenses and monitor financial performance in line with the program’s budget. Work closely with the Director of Operations to ensure all invoices are processed and paid.

• Science Leadership Program Support on the Ground:

o Attend all SLPs for the full duration, arriving up to two days ahead of time to ensure logistics are in place.

o Provide on-the-ground coordination support to the Fellows, SLP Director, and Events Team to ensure successful delivery of the convenings, including greeting speakers, helping with room set up, and responding to Fellow and other needs as they arise.

• Support and contribute to other Schmidt Science Fellows convenings, including for our Senior Fellows community, as required.

• Collaborate, co-create, and support team-wide activities as a means of contributing to and strengthening the culture of SSF.

• Other duties as assigned.

Knowledge, Skills, and Attributes

Candidates for the position should be able to demonstrate the following knowledge, skills, and attributes:

• Demonstrated experience managing or coordinating leadership or training program design, planning, and delivery.

• An affinity with the Schmidt Science Fellows mission and vision alongside a passion for fostering the growth of others and creating a supportive and impactful learning environment.

• Strong organizational and project management skills, with the ability to handle multiple tasks simultaneously and meet deadlines.

• Excellent attention to detail and problem-solving abilities and a willingness to engage in detailed administrative tasks.

• Strong interpersonal and communication skills, both written and verbal, with an ability to interact professionally with a wide range of stakeholders.

• Have a positive, inclusive, and collaborative working style with a growth mindset and a clear commitment to the highest standards of delivery, ethics, and confidentiality.

• Flexibility to adapt to changing circumstances and priorities and a willingness to manage flexible working to accommodate our international operations, management, and Fellows across multiple time zones.

• Be a reliable self-starter with the ability to manage your own work area while recognizing when to engage leaders and colleagues.

• Value diversity and take pride in building a Fellowship community and working with a program team that brings together a diversity of thought, perspectives, and backgrounds.

• Interest in and willingness to learn about scientific careers and training pathways, with some prior experience or familiarity preferred.

• Experience with modern office procedures, MS Office Suite, GSuite, and Zoom. Salesforce CRM experience is an advantage.

Requirements

• Bachelor's degree or equivalent qualification from an accredited institution.

• 3+ years of program coordination or management experience in leadership development, Scholarship or Fellowship programs, or other sustained training programs.

• Be able to co-work at our offices in central Oxford two days a week and to travel internationally. The post holder will be required to travel for up to 10 days at a time – with notice – to engage with the Schmidt Science Fellows community and support major events and convenings.

• Attend all Science Leadership Programs for the entire duration, arriving 2 to 3 days ahead to ensure logistics are in place and remaining ½ to one day after to support post-SLP logistics.

• We operate across two core hub offices, with teams based in both Oxford, UK, and Washington, D.C. and we work with Science Leadership Program delivery partners in California and various cities in North America.  Some flexibility with working hours is expected to accommodate collaboration across time zones.

Terms of Appointment

This is a full-time role, and we are looking for the successful candidate to start as soon as possible. Terms and salary will be discussed with candidates.

Schmidt Science Fellows staff are employed by the Rhodes Trust. UK-based staff benefits include:

● 30 days annual leave plus 8 bank holidays

● Competitive pension scheme

● Generous family leave schemes

● Private health insurance

● Employee Assistance Programme

● Professional development opportunities

Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.

To Apply

Schmidt Science Fellows is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, color, ethnic or national origin, nationality, religion, or belief.

The final closing date for applications is Tuesday 15 April, 12 noon BST. First-round interviews are scheduled to take place by video call for suitably qualified candidates on the afternoon of 22/23/24 April. Shortlisted candidates will be invited to an in-person panel interview expected to take place on 7/8 May.

Please see the link on how to apply. 

Job Title: Chief of Staff
Department: Executive
Responsible to: UWC International Executive Director
Location: London (UK) - hybrid working 
Salary: £46,200 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start Date: Ideally 1 May 2025 but flexible to accommodate candidate’s circumstances

Are you our new Chief of Staff?

We are searching for a Chief of Staff to play a pivotal role in supporting the Executive Director and driving forward strategic projects that are core to the operations of UWC International and the future of the UWC movement. As a trusted advisor, the Chief of Staff will enhance the effectiveness of the Executive Director by analysing complex issues, synthesising information, and preparing recommendations. They will oversee cross-functional initiatives, ensuring alignment with UWC’s 2030 strategy, and work closely with internal and external stakeholders to define success, establish momentum, and transition initiatives to the appropriate UWC International Office teams.

This role requires a strategic thinker with exceptional problem-solving and project management skills, as well as the ability to engage with senior stakeholders and influence across all levels of the organisation. The ideal candidate will bring experience in consulting or a similar strategic role, a proactive mindset, and a commitment to UWC’s mission of making education a force to unite people, nations, and cultures for peace and a sustainable future.

About us

Changing the world takes passion and dedication

UWC is a global family of schools and programmes with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams; they learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. 

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business.  For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 85,000 changemakers transforming the lives of others. 

About UWC International 

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 85,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. We operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. We support flexible working and are happy to discuss different working patterns.
• We offer up to two paid days per year for volunteering and up to two paid days per year for study leave.

UWC International London

• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy and a well-being calendar featuring podcasts and webinars.
• Cycle to Work scheme
• Perks/discounts portal, which provides a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Enhanced Maternity Pay and enhanced Paternity Pay
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a valid work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK  in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description
• Explain why you want to join UWC International
• Provide confirmation of your eligibility to work or reside in the UK
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 (UK time) on Sunday, 6 April 2025

Interview and/or assessment dates: 
First round interviews on 10 and 11 April 2025 (remote)
Second round interviews on week beginning 14 April  2025 (remote/in-person)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
 

Job Title: Head of Sales and Marketing (Interim) – Charity with Trading Arm
Location: Tamworth
Reports to: Director of Finance & Operations
Salary: 60k
Employment Type: Full-time, fixed-term contract for 1 year. Part-time applications will be considered

About Us:

nasen is a registered charity with a powerful mission to support and develop the workforce that operate in the Special Education Needs and Disabilities (SEND) sector of education. By ensuring the SEND workforce are fully equipped to meet the needs of learners with SEND, we create sustainable, positive change in the lives of children and young adults. Alongside our specialised SEND CPD training we offer for free, we also run a trading arm that generates vital income and directly supports our charitable endeavours. Our trading activities encompass sales of online CPD, accredited courses, consultancy, and statutory projects.

As we continue to grow and expand our reach, we are seeking an experienced and highly motivated Head of Sales and Marketing to lead and oversee the integrated marketing and sales strategies for both our charity initiatives and trading arm. This role is essential to advancing our revenue generation, building strong relationships with supporters, and amplifying our mission-driven goals. You will be pivotal in ensuring that our marketing campaigns and sales efforts work cohesively to enhance our reputation, grow our customer base, and increase revenue, all while maintaining alignment with our charitable values.

Position Overview:

The Head of Sales and Marketing will provide strategic leadership for all marketing and sales efforts across both the charity’s operations and its trading arm. You will be responsible for managing and executing a comprehensive strategy to boost visibility, increase revenue, and foster long-term engagement with both sponsors and customers. The role requires a blend of strategic thinking, sales expertise, and marketing creativity, with the ability to lead cross-functional teams, manage budgets, and integrate commercial goals with the charity’s mission.

As part of the senior leadership team, you will work closely with the Executive Leadership Team, Fundraising, Development, Education, and operations teams to shape the nasen’s public-facing presence. You will be instrumental in maximising our dual revenue streams: fundraising for our charitable programs via events, and sales from our trading activities.

Key Responsibilities:

1. Strategic Leadership & Integration

• Develop and implement an integrated sales and marketing strategy for both the charity’s mission-driven goals and its commercial activities. Ensure the strategy drives the growth of both revenue from trading and funds raised for the charity’s projects.
• Collaborate with senior leadership to set clear, actionable goals for both the charity’s impact and its trading arm’s performance, aligning these objectives with broader organisational priorities.
• Analyse market conditions and trends, including competitor analysis, to identify opportunities and optimise marketing efforts, ensuring we remain agile and responsive to market demands.
• Lead the development of annual marketing plans, considering key events, fundraising activity, the academic calendar, and product launches for the trading arm.
• Ensure that marketing campaigns reflect both the charitable mission and the commercial interests of the trading arm, maintaining a balance between profitability and mission-driven messaging.
• Design and execute a route to market strategy that integrates all the charity's revenue-generating and charitable activities, ensuring products/services reach the right target audiences through optimal channels.
• Evaluate sales channels and assess whether there are further opportunities for direct-to-consumer sales, commercial partnerships, e-commerce, or affiliate marketing models that could expand market reach for both charity donations and commercial sales.

2. Marketing and Brand Development

• Lead the overall brand strategy, ensuring consistency and alignment across the charity’s marketing, digital, and communications efforts, both for the charitable initiatives and the trading arm.
• Oversee the creation of compelling marketing collateral, including digital content, print materials, advertising, and promotional campaigns that resonate with both sponsors and customers.
• Guide the development of integrated marketing campaigns that incorporate both charity-related content and the trading arm’s product offerings, reinforcing the message of social good while promoting commercial activities.
• Supervise digital marketing efforts, including website optimisation (SEO), social media strategies, and email marketing, to increase traffic, raise awareness, and drive conversions for both donations and product sales.
• Enhance public relations efforts, cultivating strong relationships with media outlets to ensure positive press coverage of both the charity’s work and the trading activities.

3. Revenue Generation & Sales Strategy

• Develop and drive sales strategies for the charity’s trading arm, including pricing, promotions, customer segmentation, and cross-selling opportunities.
• Collaborate with the education team to create and market new product lines or services, ensuring they align with the charity’s values while meeting the needs and preferences of customers.
• Oversee the development and execution of sales funnels and customer acquisition strategies to increase conversion rates, sales volume, and customer retention.
• Implement loyalty and retention programs that encourage repeat purchases from customers of the trading arm and foster long-term engagement.
• Monitor sales performance, ensuring alignment with set targets, and provide timely adjustments to campaigns, product offerings, and pricing strategies to maximise revenue.
• Work with fundraising teams to ensure synergies between donation drives and trading promotions, leveraging the strength of both income sources.

4. Sponsor and Customer Engagement

• Develop effective strategies for sponsor stewardship, ensuring ongoing engagement with supporters through personalised communication, recognition programs, and impactful storytelling that ties the trading arm’s products to the charity’s mission.
• Utilise customer relationship management (CRM) systems to create tailored communication plans and deepen engagement with both sponsors and customers, encouraging more frequent and larger sponsorship or purchases.
• Foster a community of loyal supporters and customers, turning first-time buyers into repeat purchasers, and sponsors into long-term, committed advocates.
• Design campaigns that target both customers and sponsors, converting customers into sponsors by emphasising the positive social impact of their purchases, and vice versa.

5. Team Leadership and Development

• Lead a dynamic team of sales, marketing, and digital professionals, providing guidance, mentorship, and opportunities for professional development to ensure they reach their full potential.
• Foster a collaborative, high-performance culture within the marketing and sales teams, with a focus on creativity, accountability, and shared success.
• Manage and nurture relationships with external partners, agencies, and contractors to supplement the in-house team’s efforts and bring in specialised expertise as needed.
• Encourage continuous learning and innovation within the team, allowing for fresh marketing and sales techniques to be tested and implemented.
• Lead the recruitment and onboarding of new marketing team members as needed to scale efforts in line with the organisation’s growth.

6. Campaigns, Events, and Partnerships

• Plan and execute high impact fundraising campaigns, combining both digital and offline channels, including social media, email, PR, events, and influencer partnerships.
• Oversee the organisation of charity events, sales promotions, and product launches that raise awareness for the charity’s mission and drive sales.
• Identify and cultivate strategic partnerships with corporate sponsors, influencers, retail partners, and community organisations to extend reach and enhance fundraising opportunities.
• Develop marketing strategies for key seasonal and high-traffic events (e.g. Black Friday or January Sales), ensuring the charity and trading arm are both prominently featured.

7. Data Analytics and Performance Reporting

• Establish key performance indicators (KPIs) for both the marketing and sales efforts across the charity and trading arm, with a strong focus on return on investment (ROI) for campaigns and product sales.
• Regularly analyse marketing data, tracking performance across channels, evaluating campaign results, and identifying areas for improvement.
• Provide detailed monthly, quarterly, and annual reports to senior leadership, highlighting successes, challenges, and opportunities for future growth.
• Conduct customer and sponsor behaviour analysis, utilising insights to adjust marketing and sales strategies and improve targeting.

8. Budget Management

• Oversee the marketing and sales budget for both the charity and trading operations, ensuring that funds are allocated effectively to maximise both financial contribution and the nasen’s mission.
• Monitor expenditure to ensure all campaigns are delivered within budget, making recommendations where necessary and full analysis on ROI.

Qualifications:

Experience:

• At least 7-10 years of experience in a senior sales and marketing role, ideally with experience managing both non-profit and commercial sales efforts.
• Proven track record of successfully leading integrated marketing campaigns and driving revenue growth in both the charity and ecommerce sectors.
• Experience in developing and executing sales strategies, including pricing, product development, customer acquisition and retention.
• Knowledge of CRM systems, digital marketing platforms, and data analytics tools.
• Demonstrated success in leading cross-functional teams, managing external agencies, and collaborating with senior leadership to meet organisational goals.

Skills & Competencies:

• Strong understanding of brand development and the ability to create compelling narratives that combine social impact and commercial offerings.
• Sales-driven mindset with the ability to inspire teams to meet and exceed revenue targets.
• Expertise in digital marketing, including SEO, content marketing, and social media strategy.
• Exceptional communication skills, with experience in event management and media engagement.
• Ability to balance mission-driven goals with commercial objectives and maintain a clear, unified brand presence across all marketing channels.

Personal Attributes:

• Passion for social impact and a deep commitment to nasen’s mission.
• Highly creative, innovative, and forward-thinking with a keen understanding of both traditional and emerging marketing trends.
• Adaptable and results-oriented, able to work in a fast-paced, evolving environment and make data-driven decisions.
• Collaborative with strong interpersonal skills, able to build and maintain relationships with internal and external stakeholders.

Why Join Us?

• Make an impact by leading marketing efforts that support both our mission and our revenue-generating activities.
• Innovative and creative environment that allows you to shape the future of marketing and sales for a leading charity.
• Competitive salary and a benefits package that includes flexible working arrangements, enhanced pension contributions, and professional development opportunities.

If you are a strategic thinker with a passion for charity work, have the experience to lead both commercial and mission-driven marketing efforts, and thrive in a dynamic, fast-paced environment, we would love to hear from you.

Closing date: 7th April 2025.
Interviews are expected to take place the w/o 14th April.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

nasen is committed to diversity and inclusion. We encourage applicants from all backgrounds and communities to apply.

No agencies please.