Operations Director Jobs
Malvern Cube Centre Manager
We are recruiting a Centre Manager for Malvern Cube. This is an exciting opportunity for an experienced, enthusiastic and community aware person with excellent people skills to manage the Centre and lead our further development.
About Us
Malvern Cube is an exciting volunteer led community and arts centre run by Malvern Youth and Community Trust, a registered charity. At Malvern Cube, our mission is to offer an inclusive environment for Malvern people where they can come together and share a feeling of community. We do this by:
- Facilitating a varied, exciting programme of activities, events and performances
- Managing Malvern Cube to be an affordable, versatile and sustainable space.
We are a values-based organisation operating 'for the community, by the community'. This means that delivering community benefit is at the heart of all that we do. We take pride in being responsive to community need, accessible, inclusive, affordable, ethical, diverse and sustainable. We have strong environmental credentials and use solar power to help an older building meet modern standards of sustainability.
We hire rooms to individuals, groups and clubs for educational, social and therapeutic purposes and our clientele are aged from 0 - 104! Our annual footfall is around 3,000 (and growing!), and we have over 50 classes and activities running each week. Our theatre space is well used by a variety of both well-known and amateur performers and we have three resident theatre groups. We are proud of our in-house cafe, The Garden Cafe, which prepares nutritious, affordable and delicious food fresh on site every weekday, using locally sourced ingredients. And our sister charity, Cube Youth, provides regular youth club activities and a Youth Café.
As well as our Centre Manager, the staff team includes our Administration Manager, caretaker and cafe staff. We also have a great team of volunteers, and a strong Board of Trustees responsible for the governance of the charity. We receive no external funding and operate largely from hire income and successful applications for grant funding.
The role
As Centre Manager, you’ll play a vital role in ensuring the smooth day-to-day running of this busy, vibrant community centre and engaging with the community and hirers to present a welcoming, friendly and inclusive atmosphere. Your role will include:
- promoting Malvern Cube and what it offers, developing and maintaining a strong community presence and ensuring that the facilities are well used and hire income is maximised.
- ensuring the effective robust financial management of Malvern Cube and providing regular financial reports to trustees.
- leading and developing the staff and volunteer teams
- contributing to the development of Malvern Cube's strategic plan and leading on key aspects of its implementation.
- day-to-day interface with centre users, hirers and the general public.
About you
Do you have drive, passion and vision, proven success in community and arts centre management, excellent leadership qualities with ability to motivate and inspire others? Do you thrive in a fast paced, varied and friendly environment? If the answer is yes, we would love to hear from you.
This job is for you if …..
- you have a genuine passion for working with community groups and managing and developing community services and activities, and can inspire others to support through your enthusiasm.
- you have experience of successful people management, team building, and supporting staff and volunteers.
- you know how to effectively develop, manage and report on a budget
- you work strategically to understand what needs to be achieved and design solutions collaboratively with others
- you have excellent oral and written communication skills, and the ability to communicate effectively with a wide range of stakeholders.
- you know how to organise, prioritise and delegate a varied and unpredictable workload and develop and implement effective operational systems.
·25 days annual leave in addition to bank holidays
·Sick pay scheme
·Stakeholder pension scheme
37.5 hours per week (full-time), approx. 8.45 – 4.45 Monday to Friday; some evening and weekend work may be required.
Please submit a CV and a supporting statement. Your statement is an essential part of your application and should set out why you are applying for the role, and what you will bring to it. Please provide information about your experience, skills, knowledge and achievements, referring specifically the areas set out in the Job Description and the Person Specification and giving examples and evidence wherever possible.
Interviews will take place on Tuesday 22nd October 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.
You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.
Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.
Please send your CV and a cover letter highlighting how you meet the skills and experience in the job description.
The client requests no contact from agencies or media sales.
Are you used to providing exceptional administrative support to Directors and Heads of Service, ensuring seamless operations? Do you have experience in managing diaries and inboxes, organising meetings, taking minutes and producing documents? Are you proactive and highly organised?
TPP are recruiting a Director Assistant and Business Support on behalf of our client, a charity dedicated to empowering girls and young women nationwide.
Work setting: Hybrid
Salary: Between £33,543 and £38,805 per annum
Contract: Permanent
Hours: Full-time (35 hours per week)
Location: London
Benefits:
- 25 day's holidays plus bank holidays, increasing 1 days per year to a maximum of 30 days.
- Up to 5 days paid volunteering days per year.
- Enhanced maternity leave.
- Pension scheme with up to 10% employer contribution.
- Life assurance of up to 4x the annual salary.
- Employee Assistance Programme.
- Healthcare cash plan and much more!
The Role:
As a Director Assistant and Business Support, you will be instrumental in managing the Director's schedule, communications, and various projects, ensuring that tasks are completed smoothly and efficiently. Your role will involve collaborating across the organisation, liaising with external contacts, and ensuring the Director's activities are well-coordinated and supported.
Main responsibilities:
- Provide a proactive and efficient Admin and PA service to the Director, acting as the first point of contact.
- Manage the Director's diary, email inbox, and communications, drafting agendas, briefing notes, and correspondence.
- Coordinate and provide administrative support for meetings, including logistical arrangements and minute-taking.
- Support the Directorate leadership team by triaging tasks and managing action logs.
- Liaise with external contacts on behalf of the Director and negotiate as necessary.
- Oversee financial administration, including processing invoices and expenses.
- Collaborate with the Leadership support team.
Essential requirements:
- Strong time management skills and the ability to meet tight deadlines.
- Excellent interpersonal skills to build positive relationships.
- Proficiency in Microsoft Office and strong communication skills.
- Strong numeracy skills and the ability to handle financial processes.
- A proactive approach to problem-solving and the ability to work both autonomously and within a team.
- Experience in managing diaries, inboxes, and supporting senior leaders.
- The ability to handle confidential and sensitive information with discretion.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About the Role
This new role within the Operations Directorate will manage our existing portfolio of national skills competitions, work with the wider team and network to develop our offering to ensure we are aligned with the UK economic priorities. You will have experience of the technical and vocational education and training or apprenticeship systems, be proactive and able to engage with a range of stakeholders.
Role purpose
The purpose of this role is to manage relationships with key stakeholders to ensure the national competition programme is delivered to a high standard, ensuring a collaborative approach to its development and delivery, in partnership with education and industry
Key tasks and responsibilities:
1. Management of a portfolio of national skills competitions across a range of industry sectors:
Develop knowledge and understanding of each competition and their operational needs and requirements, through meetings (one-to-one and group), with competition organising partners (COPs), educators and industry.
• Provide technical and operational advice, guidance, and support on competition delivery to internal teams, partners, and external stakeholders in education and industry.
• Undertake mid-year and annual reviews of competition organising partners (COPs) and continually seek to develop efficient quality procedures.
• Support competition organising partners (COPs) to understand programme requirements and produce key documentation to a consistent high quality and standard, submitted to agreed timeframes
2. Management of all contracts and processes associated with WorldSkills UK’s network of competition organising partners (COP’s):
Implement the competitions organising partner (COP) quality assurance and continuous improvement model and monitoring framework, to ensure the programme runs effectively through contract compliance and that key milestones are met and risks are mitigated.
• Quality assure and sign off key competition deliverables and milestones, reporting and tracking progress on centralised monitoring systems.
• Carry out monthly catch up and bi-annual reviews of competition organising partners (COPs) and support them to continually improve programme delivery resulting in a high-quality, innovative competitions and a positive competitor experience. Page 7 of 10
• Provide development support to delivery partners to raise the standard and quality of competitions delivered within their footprint, in collaboration with the Quality and Standards team. This also includes organising sector-based cluster meetings for competition organising partners to foster greater collaboration and collect, synthesise and exchange information and best practice pertinent to their particular industry or sector.
• Ensure monitoring and reporting systems are accurate and kept up to date.
• Work with the Corporate Partnerships team to manage competitions funded through an investment model.
3. Support the development of new skills competitions:
• Review, assess and implement initiatives that create future-proof skills competitions that are sustainable, responsive to employer needs and provide greater alignment to UK economic priorities.
4. Project management:
• Take ownership of allocated projects within the Operations directorate ensuring all deviations from targets (time, money, people etc.) are identified and addressed at the earliest possible stage.
• Effectively coordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget, and meet the required specification(s)/objective(s).
5. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the National Competitions team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Project management or education related qualification and/or relevant experience [E].
• Experience of contract managing complex projects and programmes in the publicly funded sector [E].
• Experience of working within technical and vocational education and training and apprenticeships systems [E].
• Proven track record of multi-stakeholder and relationship management [E].
• Experience, knowledge and skills within education quality frameworks, industry standards or awarding body [E].
• Experience of delivering to challenging timelines against multiple, occasionally conflicting, priorities and delivering to time, budget and quality [E].
• Experience of managing successful teams and/or learners’ outcomes in professional and technical education [D].
Knowledge and skills:
• Strong analytical, problem solving and critical thinking skills [E].
• Skilled in managing multiple projects with a wide range of stakeholders, overseeing activities through effective prioritisation, planning and resource management [E].
• Excellent interpersonal and communications skills to build strong relations with delivery partners and TVET stakeholders in the UK [E].
• Proactive, creative self-starter able to prioritise to operate in a fast-paced environment, largely unsupervised and able to deliver to deadlines [E].
• Ability to lead and manage an external network of stakeholders to include individuals, providers, and employers [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Possess a strong work ethic and desire to achieve results [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Responsive and proactive with a can-do attitude [E].
• Enthusiastic and able to motivate others [E].
• Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
Location: Home working with travel to attend meetings in London, York and Manchester and visit Communities run by the Trust in Hertfordshire, Gloucestershire, Yorkshire, and Worcestershire.
Salary: c.£80,000 per annum
Contract: Permanent, full-time hours
Camphill Village Trust, the charity that supports adults with learning disabilities, autism and mental ill health support, is seeking a Director of Fundraising to drive significant income generation through a sustainable funding model to enable the Trust to deliver its long-term objectives.
Established in 1954, Camphill Village Trust’s vision is to be a national leader in Social and Green Care Integration, enabling more adults with learning disabilities, autism and mental health challenges to live healthy, active and independent lives. Their historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues today - valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons and respecting the rhythm of natural life.
The Fundraising Director will work to the Chief Executive and in collaboration with the Executive Management Team, Senior Leadership Teams and wider Board and stakeholder groups. The role will be responsible for developing and leading the Trust’s Fundraising and Communication Strategies to enable and deliver significant growth in the Supporter base, Income Generation and Brand positioning of a national charity providing Learning Disability and Mental Health Services in a Green Care Context.
The successful candidate will be joining a charity with a strong history and reputation for donor-centric (friends) fundraising, currently raising over £5m per year and a huge potential to unlock stewardship, potential and growth.
The Trust is seeking an inspiring and ambitious professional with a proven track record in senior-level fundraising and the skills, passion and experience to lead the Trust into a position which results in voluntary income moving from £5M to £10M through delivery of step change strategies for Voluntary Income Generation and Communication. Candidates must be collaborative leaders with proven experience of leading and managing multi-disciplinary fundraising teams and in transformation and change. They will also have experience in influencing policy and decision making (governance) at a range of levels, as will be a strong networker and public speaker used to driving networking opportunities that evidence outcomes and impact.
This is an exciting time to be joining the charity in its 70th anniversary year as they embark on a bold plan to shape a new long-term future for adult social care within vibrant and thriving community settings.
CLOSING DATE: Monday 30th September, 9am.
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW is recruiting for the position of ‘Director of People & Culture' to join its dynamic People and Culture Division based in its offices in Birmingham, UK. The organisation is operating to hybrid working model.
The purpose of the role is to:
•Deliver a focused HR service to provide strategic direction and leadership to support the organisation-wide HR planning and implementation of policies and procedures to ensure that the overall organisational objectives are achieved.
•Strengthen IRW’s relations with the wider community to consolidate and develop the visibility and image of the organisation.
•Facilitate professional and systematic communication and cooperation between the different parts of the IRW family to ensure maximum impact of the organisation’s work.
•Lead on the development, implementation and regular review of the divisional strategy, policies & procedures, processes, work plans and systems to achieve the agreed divisional objectives.
•Lead, manage and develop staff in order to ensure that the divisional is capable of fully achieving its agreed targets, and to provide HR specialist and strategic advice to partners as and when required.
The successful candidate must have or be:
•CIPD membership at Chartered or Fellow level or equivalent experience
•Sound understanding of UK employment law is essential
•Sound understanding and proven experience of HR processes, including but not limited to, change management, organisational development, ER case work, resourcing, compensation and benefits, policy development
•Proven experience of HR business partnering and substantial skills and experience of HR management at a senior level within in a large organisation
•A good understanding, commitment and sympathy with Islamic Relief’s Values, principles and mission
•Proven ability and experience in people and activity management as well as delegating roles and authority in a way in which enables teams to reach their targets/objectives
•Proven experience of developing and implementing strategies and work plans which help to deliver the wider organisational objectives
•Ability to guide staff development towards achieving key performance indicators
•Demonstrable experience in consultative team approaches to decision-making and innovation which motivates and drives teams forward
•Proven ability and experience in analysing data which enables sound conclusions and recommendations to be drawn to work in a way which always considers long-term goals whilst maintaining an overview of its immediate situation
•Track record of working in partnership with senior leadership teams, based on a coaching approach
• Up-to-date knowledge of current employment legislation, awareness of forthcoming employment legislation
•High level of competence in all aspects of managing employee relations
•Sound financial and time management which enables strategic goals to be achieved within budgetary constraints
•Ability and motivation to travel within UK and internationally if required
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
- This post is classed as Social Media Profile Level One (Senior Ambassador) under IRW’s Personal Social Media Policy. The postholder must disclose their social media accounts and must represent IRW in an acceptable way online, in accordance with the policy.
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Rock UK has an exciting opportunity for a new Centre Director at its Carroty Wood outdoor adventure centre in Tonbridge, Kent. We are looking for a committed Christian who is passionate about their faith, the outdoors and young people. The Centre Director will have the management experience and pastoral heart to lead and inspire the centre staff team with a desire to share the love of Jesus with our guests through adventure, hospitality and service. Reporting to the Chief Executive, the Centre Director will be a member of the Rock UK Senior Leadership Team. Whilst having a love of the outdoors, it is not essential that the successful applicant will be a qualified outdoors practitioner.
This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our ethos statement.
This role is a full-time role, 37.5 hours per week. It is a permanent contract subject to satisfactory references, an Enhanced Disclosure and Barring Service Check and a 6 month probationary period
Stage 1 interviews will be held week commencing 7th October 2024.
We are unable to consider applications from anyone who does not have the right to work in the UK.
The client requests no contact from agencies or media sales.
Investment Director - Diversity Focused Fund
Location: London/Hybrid
Department: Big Issue Invest Head Office
Contract type: Permanent
Hours: 35
Salary:£70,000 - £75,000 depending on skills and expereince.
We are looking for a socially equitable Investment Director to join one of the UK's leading Social Impact Investors.
We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector – women in senior roles, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.
The Investment Director will lead the Growth Impact Fund which has been designed to address structural barriers facing entrepreneurs from underrepresented back grounds. You will be working closely with Joint Venture Partner – UnLtd. in managing the existing portfolio of diverse social enterprise clients on behalf of the fund.
You will have an understanding of investment from origin, investment and portfolio management to potential exits and a considerable understanding of the financial needs of social enterprises.
You have strong end to end investment tracking skills, the ability to build trust and credibility with stakeholders alongside the ability to negotiate and utilise sales skills when building new business.
If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role.
Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive.
The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion.
Salary and Benefits:
- Salary is in the range of £70,000 to £75,000 per annum dependent on skills and experience.
- 25 days holiday plus bank holidays that grows incrementally service.
- Flexible working policy
- Pension scheme
- Private Health care cover
- Enhanced Family benefits
- On-going learning and development
- Employee Assistance programme to support your health and wellbeing
- Perkpal Benefits scheme
Workplace details
The role is based in the Big Issue Head Office in Finsbury Park, London.
Closing date – 02 October 2024 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.
REF-216896
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Principle Duties and Areas of Responsibility
Operational Leadership and Governance
- Overall accountability for the operations of the foundation
- Oversee and optimise internal processes and workflows to enhance efficiency and productivity
- Evaluate and improve overall performance by gathering, analysing and interpreting data and metrics
- Oversee robust risk management processes and protocols proactively identifying and mitigating potential risks
- Oversee the development of all necessary policies to ensure safe and healthy working environments
- Ensure FNF is compliant with all financial, tax, charity and legal requirements
Financial Management
- Oversee the development and monitoring of the financial strategy for the organisation, providing recommendations, information and guidance to the Trustees and Executive team to inform decision making
- Maintain and review polices and processes to ensure good financial controls are in place that meet both legal and tax requirements. This includes maintaining appropriate records and controls over restricted funds to ensure that these are used and reported appropriately
- Support the Finance Manager and Executive team in setting FNF’s annual budget, with robust analysis and justification of intended expenditure, financial forecasts, cashflow etc. securing active engagement and ownership from all internal budget holders
- Oversee the financial reports required to review progress against plans and forecasts throughout the year and ensuring these are disseminated and understood across the organisation
- Accountable for regular financial updates to Trustees including the Finance Investment Committee (FIC) and Board meetings along with the preparation of the financial aspects of the annual report and accounts
- Oversee the management and development of VAT reporting for FNF and trading subsidiary
- Oversee the financial aspect of FNF Global delivery to ensure compliance with HMRC
Systems and controls
- Lead in the development, implementation and monitoring of effective procurement systems and procedures, ensuring that FNF achieves best value and drives efficiencies through our external contracts
- Lead on the annual audit in accordance with current practice and the Charity Commissions Standard of Recommended Practice (SORP), liaising and managing the relationship with the auditors
- Oversee the operation of the payroll process and related HMRC contract ensuring that payments are made in an accurate and timely way
- Work with the Finance Committee to manage the investments for FNF, overseeing regular reviews of the investment policy and portfolio, liaising with external partners as necessary
Fundraising, Events, Marketing and Communications
- Provide leadership around income generation, making sure that this is located within the strategic framework and day to day thinking of the Foundation
- Provide leadership and direction for Marketing and Communications, ensuring that overall plans are in support of our strategic objectives
- Ensure all income generation activities from within this team are fully integrated across the Foundation, recognising the importance of inter departmental relationships
- Lead the team in the planning, communications, income generation and execution of the annual Florence Nightingale Commemoration Service and any similar high profile events.
Digital
- Provide strategic leadership in overseeing digital initiatives, guiding the development and execution of a comprehensive digital strategy
HR
- Provide expert professional judgement, advice, and guidance to the Executive and Senior Leadership teams in developing, monitoring, and implementing people strategies, policies and procedures, workforce and training that meet service needs.
- In partnership with the Head of Operations develop, communicate and implement the People and Culture Strategy.
- Support the ongoing development of a culture to enable the development of a workforce which is at the heart of the organisation, in which colleagues feel valued, safe, and respected.
- Build on our ability to work in agile and flexible ways, establishing innovative ways of working and providing outstanding learning and development opportunities for all colleagues.
- Create relevant and dynamic talent and succession plans, enabling us to develop and support our workforce as well as focus on the long-term skills and capabilities required within FNF
People Leadership
- Lead and develop the operations team, leading by example you will promote a positive and proactive culture, encouraging the team to work collaboratively across FNF
- Effectively manage the performance of the team, ensuring they are working on agreed objectives and outcomes
Person Specification
Experience, Knowledge, and Skills
- Proven experience as a senior leader in ideally a non-profit or public sector organisation
- Strong and extensive operations management experience, financial leadership and programme delivery
- Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
- Demonstrated success in strategic planning, organisational development and stakeholder engagement
- Excellent leadership and team management skills, with the ability to inspire and motivate staff
- Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
- Experience of working with a Charity Board of Trustees
- Proven ability to develop a long term financial strategy and plans
- Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
- A commitment to the charity's mission and values
- Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
- Ability to think strategically, anticipating future trends and developing plans accordingly
- Encourage innovation and seek to understand best practice from both inside and outside the sector
- Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
- ACCA/CIMA/ACA or an equivalent finance qualification is desirable
Competencies
- Able to demonstrate strong leadership inspiring teams to achieve strategic goals through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
- Champions innovation fostering a culture of adaptability and forward thinking
- Comfortable with ambiguity, possesses the drive, energy and resilience to see through change
- Proactively oversees financial risk and governance, anticipating potential challenges and implementing pre-emptive measures to ensure resilience and assurance.
- Sound judgement to make informed decisions and balance competing demands, even in complex or ambiguous situations.
First Interviews will be held on: 21st October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting time to be joining us at Crisis as we launch our ambitious new 10-year strategy. Our services will be key to helping deliver its aims. We work with thousands of people across England, Scotland, and Wales each year so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
Location: Crisis Skylight London, 50 – 52 Commercial Street, London, E1 6LT
You will be able to work from home one day per week in line with Crisis’ Hybrid Working Policy. You will be expected to travel around London on a regular basis to meet with partners and stakeholders. National travel i.e., to other Skylight Centres will be required on occasion.
About the role
Crisis Skylight London has a strong presence in the capital, working to end homelessness and delivering trauma informed services to our members, all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.
We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We have just begun to embark on an ambitious, new 10-year Strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.
The Director of Crisis Skylight London will be responsible for leading and developing strategic partnerships across several London Boroughs. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts in other London Skylights, and from across the different regions of the UK.
About you
We are looking for an experienced, innovative, values driven senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives and influencing social change. You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across London. You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team. If this is you, we would love to hear from you.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail Paul Pandolfo, Director of Operations. Contact details can be found on our website.
Closing date: Sunday 6 October 2024 (23:59)
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Interviews are likely to take place on Monday 21st October 2024 at Crisis, 4th Floor Universal House, 88-94 Wentworth Street, London E1 7SA.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Commercial Property Manager | 6-month FTC | £55,000 - £65,000 + benefits. London
For a large commercially focused charity in London, we're recruiting a Property and Asset Manager for a 6-month contract to manage the performance of their property assets portfolio and ensure the delivery of a high-quality service to all users. The portfolio is a mix of commercial freehold, leasehold and managed service sites in the UK and some internationally. The Property and Asset Manager will report to the Director of Commercial Operations and will lead the management of freehold and leasehold commitments and develop both short-term and long-term property strategies.
Main Duties:
- Manage the performance of the property assets and ensure a high-quality of service delivery for a mix of around 40 properties across its portfolio of commercial freehold, leasehold and managed services sits in the UK and internationally
- Establish KPIs for properties across the portfolio
- Contribute to a strategic review of rental income
- Establish a clear reporting process for the documentation and budget planning for management and forecasting of property commitments
- Creation of a policy and review schedule for the capabilities of property assets between corporate sites and training sites
- Carbon management and ESG best practices
- Management of business rates and the application of charity rules
- Management of negotiation with landlords, agents, and local authorities
Person Specification:
- Technical knowledge of building construction methods and materials, building defects, and building design
- Working knowledge of commercial premises statutory regulations
- Health and Safety legislation and the ability to apply legal requirements in the workplace
- Project management skills to manage Repairs and Planned Maintenance programmes
- Strong stakeholder management experience, in particular with Local Authorities, Board members, and Residents groups
- Ability to manage, monitor and plan financial resources, data and controls
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them.
In this role, you will manage Media Defence’s capacity building work to develop or strengthen local legal capacity to defend, promote and strengthen freedom of expression.
This is a great opportunity to work with Teams across the organisation and with our partners abroad.
The client requests no contact from agencies or media sales.
Beat the UK’s eating disorder charity is seeking a new Director of Fundraising, this is a fantastic opportunity if you are looking for a new challenge or if you are considering stepping up into your first Director role. You would be joining a strong supportive leadership team who work collaboratively and are committed to demonstrating the values of the organisation. Central to their success is the commitment to build and maintain supportive and mutually empowering relationships with colleagues, supporters, and beneficiaries. One of the ways to support their people in terms of wellbeing is that all staff work a 4-day week/34 hours at full time pay – this was introduced during COVID and due to it’s success has continued.
The Organisation
Beat is the UK’s eating disorder charity. Founded in 1989 as the Eating Disorders Association, Beat's mission is to end the pain and suffering caused by eating disorders. Its national Helpline exists to encourage and empower people to seek help quickly, as early treatment greatly increases the chances of recovery. Individuals can reach out to Beat online or by phone, where they will be listened to, helped to understand the illness, and supported in taking positive steps towards recovery.
Beat also extends support to family and friends, providing them with essential skills and advice to assist their loved ones while maintaining their own mental well-being. Beat shares a vision of ending the pain and suffering caused by eating disorders and is driven by the people it serves, the impact it can make, and the commitment shared among its members.
More information about Beat can be found on their website.
The Role
Beat is seeking someone with the ambition, creativity, and drive to build on its recent success and help the organisation reach a new level of influence and impact. The ideal candidate may already be working at the Director level or may be looking to step up into the Director role after leading a successful team within a larger fundraising function.
Person specification
- Significant experience at a senior level in a fundraising function with good understanding of all aspects of charity fundraising and a proven track record of raising significant sums and managing relationships in at least one key area.
- Experience in developing and monitoring the implementation of strategies, budgets and operational plans.
Please download the Candidate Information Pack for further information.
How to Apply
If you would like to be considered for this exciting opportunity, please provide:
• An up-to-date CV
• A supporting statement of no more than 1 side of A4, outlining your experience, motivations and suitability for the role.
If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.
Application Closing Date: Monday 30th September 2024
Interviews with Beat: Week commencing 28th October 2024 (TBC)