National Domestic Abuse Lead Jobs in London

We're looking for a kind, compassionate and resilient Support Worker to join our Mile End Young People Service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Working patterns includes morning, evening and weekends.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005831

What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere.
Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
Supporting customers to set personalised goals in the form of a Support Plan.
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'.
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, community activities.
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene.
Assisting in the recording and reporting of customer incidents.
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork.
Maximising referrals to ensure service capacity.
Developing productive relationships with partner organisations to improve service outcomes.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.
Involving customers in the design, development and delivery of the service.
Empowering customers to ensure they receive the service and benefits they are entitled to.
Encouraging and enabling tenants to pay their rent and avoid personal debt.
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:
Typical Support Worker Qualifications are NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
Proficient in Microsoft Word
Ability to work as part of a team
Ability to work to deadlines
Good Record Keeping
Strong relationship skills
Sector related NVQ or equivalent
Sector work or equivalent experience in young people sector

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness Service in Westminster.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a Support Worker, you will have a caseload of customers, for which you are responsible. You will provide support to these customers to help them develop the life skills they require to meet their assessed needs. This will include providing physical, domestic, emotional, and social care. You will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. This includes supporting vulnerable people living in a variety of different tenures to manage their tenancies / licences and move towards greater independence within the community, by providing a flexible and individually tailored support package.

The service, Edward Alsop Court, offers specialist support to homeless men across a range of areas including re-offending behaviour, mental health issues, physical health needs and substance misuse. Edward Alsop Court implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience. Staff receive monthly reflective practice and debriefs after any serious incidents. We have an on-site Psychologist 2 days per week, An on-site Social Worker 1.5 days per week and a Nurses Clinic on-site 4 days per week. With a GP clinic once a week in the service. We also have external support from Turning Point and CGL to support our customers with their substance misuse.

The working patterns included in this role are early shifts 7am-3pm and late shifts 1pm-9pm. This involves working 2.5 weekends of 7 weeks rolling rota.
No night shifts required.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005821

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Approachable and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is confident with high levels of self-esteem

Is respectful, articulate, and sensitive in style of communication

Is essentially customer-focused

Is motivated towards excellence and improvement of personal performance with a can-do attitude

Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Typical qualifications from none to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
May have little or no previous relevant sector work experience. Look Ahead values experience of applicants who have used our services or those like Look Ahead services

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. The position is in Tower Hamlets at 140 Cannon Street Road E1 2LF and consists of 1 high support building with 20 flats, and 2 low support buildings with 20 lower support flats spread over two sites within close proximity.

The shift pattern for this role includes Earlies 8.00 - 16.00 and Lates 14.00 - 22.00. It also includes working 2 weekends per month.

For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005827

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night-time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Open to feedback and self development
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The AFRUCA Child Protection Family Support Service sits within AFRUCA as one of our most impactful programmes targeting families from a range of ethnic backgrounds across England and Wales. The service works closely with local authorities children’s services in cases involving families on child protection plans or in court proceedings. We provide direct one to one training and support for parents to aid their ability to provide appropriate parenting and ensure a safer, happier home environment for their children.

The AFRUCA Child Protection Service currently has a team of five qualified social workers and supports over 50 families each year. We also provide a therapeutic service where children are being reunified with their parents. We are establishing a child protection legal drop in service for families in contact with children’s services and an advocacy service for parents in the child protection system.

Most of our families are referred by local authorities children’s services as a result of cultural and religious practices which are deemed harmful to children’s well-being. We offer qualified social workers who do not wish to work in the statutory sector with an alternative approach to practising social work where empathy, kindness and support is key to our work with families. Our ultimate aim is a reduction of children in Black and Ethnic communities going into or remaining in foster care. We offer a non oppressive and non judgemental service that helps to promote the well-being of children in safe families.

We are looking to attract a qualified social worker who supports our ethos and is willing to contribute to our work with families to protect more children in our communities.

The role is open to applicants based on London Hackney or Manchester. The role will include office and remote working as well as allocated work for home arrangements.

We are interested in applicants who reflect our service users particularly those from marginalised or minority groups, and individuals who are bi-lingual and we are particularly interested in male social workers to support our families and children.

At AFRUCA Safeguarding Children, we pride ourselves on being more than just an employer. We view our workplace as more than just a place to perform tasks; we are a community where we grow together, collaborate, and support each other. A happy staff team has been crucial to the success of AFRUCA. We believe it is essential to foster an environment where all our staff feel valued and motivated.

As an employer, we strive to do the best for our team. As such, in addition to the basic salary on offer, we provide all our staff with additional benefits including:

• Financial Wellbeing Programmes: Supporting our staff to make the most of their finances by joining our voluntary, staff-led Money Management Club.
• We pay 5% Employer Contributions into our pension scheme with a mandatory employee contribution of 3%
• Work-Life Balance: Flexible working and work from home opportunities
• Opportunities to further your social work career through gaining in-depth, specialist experience of working with Black and Ethnic families, learning about different cultural and religious practices that influence child upbringing
• 28 days Annual Leave plus all bank holidays
• AFRUCA Staff Wellbeing Day: We provide an extra paid day off with funds for you to focus on your personal well-being.
• Annual Staff Retreat: Enjoy team-building and relaxation at our yearly staff residential programme.
• Employee Assistance Programme (EAP): Access professional support for your mental health, debt management, emotional support, GP Line and legal advice lines whenever you need it.
• Cash Health Plans: Benefit from our comprehensive cash health plans and claim money back on glasses, dentist treatments and massages.
• Store and Gym Discounts: Enjoy discounts at various gyms and high street shops and supermarkets.
• Paid end of year team activities
• Annual Social Work Registration fee covered

For Further information continue to our job pack. 

PLEASE NOTE: Although this role is homebased, candidates MUST be based in the north or south west of England.  The ability to undertake regular travel across Southwest or North England is essential.

About LawWorks

What we do 

LawWorks is the operating name of the Solicitors Pro Bono Group. We are a charity, and our aim is to enable access to justice through supporting and developing the contribution of legal pro bono.

With support from the Law Society of England and Wales, we encourage, facilitate and celebrate pro bono across the solicitor profession and at law schools in England and Wales.

Who we work with 

We work primarily with solicitors (firms and in-house teams), and also with law schools and law students, and other legal and non-legal volunteers and organisations.

LawWorks has around 150 member organisations including some of the largest City firms and international firms with an office in London, national, regional and local firms, in-house teams, law schools and charities.

Who we are 

LawWorks is a relatively small organisation with 18 members of staff (5 full-time) and a small team of volunteers and interns.  We operate a flexible working policy, with several members of staff working hybrid, or where appropriate, from home.

We are a busy and (for our size) complex charity, with a friendly team, a positive ethos and a commitment to doing all we can to ensure LawWorks is a strong and efficient organisation and a great place to work. 

Our projects 

There are a number of key strands to our work to support and facilitate pro bono:

• we support a growing network of around 300 local independent pro bono advice clinics across England and Wales. We work with lawyers, advice agencies, charities and others to establish or develop new clinics, and provide ongoing information and support, training and resources, for clinic volunteers and coordinators; 

• our Not-for-Profits Programme facilitates the provision of free legal advice for smaller charities and not-for-profit organisations, supported by volunteer lawyers from LawWorks’ members; 

• our Secondary Specialisation Programme supports the development of more ‘in-depth’ pro bono in areas of social welfare law.  This currently includes an unpaid wages project and ‘Voices for Families’, with the charity Together for Short Lives, supporting parents and carers of children with life-limiting conditions;

• we support collaborative projects including: Pro Bono Connect: a project which facilitates barristers and solicitors working together on pro bono cases; the Domestic Abuse Response Alliance and IP Pro Bono. 

• we have launched new online tools and digital platforms including a website called ‘Free Legal Answers’ and the Pro Bono Portal UK (with Justice Connect, an Australian access to justice charity). 

In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a ‘policy voice’ for pro bono - for example, working to address regulatory and other barriers to pro bono volunteering, and working with our members and others to influence policy on legal aid and other aspects of access to justice.

The role 

Our experience in the different regions in England and Wales has shown the valueof having staff based locally to support pro bono initiatives, develop new pro bono opportunities and to increase engagement from the local legal profession. 

This role will include helping to develop and support your own set of clinics, building on existing relationships in the Southwest or North of England.  You will work with our members and the local advice sector to support the development of new pro bono clinics to meet unmet legal needs. We take an innovative, tailored approach to the support we provide, and you will provide one-to one support for individual clinics, allowing you to identify and address need, providing help with insurance, regulatory queries, finding volunteers and access to online tools.

A small part of the role (1 day per week) will involve working closely with the part-time Engagement & Training Officer (Wales) focusing on expanding stakeholder engagement to increase the number of independent legal advice clinics in Wales and promote pro bono involvement by the legal profession. You will work to identify and engage new stakeholders, develop training sessions and support impact monitoring. This role will also work closely with the Clinic Support and Development Officer (Wales), who acts as the first point of contact for guidance and support for clinics in Wales. 

Key priorities for this role will be: 

• To provide guidance and support to independent pro bono clinics registered with the LawWorks Clinics Network in the Southwest or North of England; 

• To increase the number of individuals in Southwest or North England provided with free legal advice at clinics in the LawWorks Clinics Network by identifying opportunities for new pro bono advice clinics, supporting local stakeholders to develop new services to meet unmet legal needs in their area; 

• To support and grow pro bono volunteering and LawWorks’ membership (e.g., law firms and in-house legal teams); 

• To identify the training needs of LawWorks’ members, clinics and their volunteers in Southwest or North England, working with colleagues to arrange regional training and other events. 

• To support the Engagement & Training Officer (Wales) with the delivery of the training plan in Wales. 

• To lead on communications with LawWorks’ members, clinics and their volunteers in Southwest or North England. 

We are looking for a confident networker who is able to identify opportunities andestablish new partnerships. All of LawWorks’ work is delivered through partnerships so it is essential that the candidate is personable, collaborative and an effective communicator. 

A background in the legal or advice sector will be an advantage, but not essential - training and support will be provided for someone from another sector who is passionate about pro bono and access to justice and willing to learn. Experience of managing multiple projects and seeing them through to completion will also be an advantage. 

The role offers variety, autonomy, the opportunity to help develop new initiatives from idea to launch, and a chance to support local communities and volunteer lawyers. 

The position will be predominantly home based, with some travel throughout the Southwest or North of England, and occasional travel to LawWorks’ office in central London. 

Primary purpose of role  

To increase the amount and quality of pro bono legal advice being delivered in the Southwest or North of England and Wales through legal advice clinics, working with the local legal profession, law schools, advice agencies and other stakeholders, to identify new pro bono opportunities and ways in which LawWorks can better support the delivery of pro bono. 

Key task areas and duties  

• To develop relationships with law firms, legal teams, free legal advice clinics and other relevant stakeholders to identify their needs, plans and priorities in relation to pro bono. 

• To facilitate sharing between stakeholders in the region to identify best practice, local opportunities for collaborative working and local training and support needs, and to assist in taking these forward.

• Support LawWorks’ clinic development work in the region, in line with annual support and development targets. 

• As the first point of contact for our stakeholders in the Southwest or North, support clinics and members with troubleshooting queries, accessing resources and ensuring that contact information and website content related to their services is kept up to date. 

• To work with the wider LawWorks team to support member recruitment and the delivery of local engagement events. 

• To work with clinics in the region to support data collection, evaluation and impact assessment for internal and donor purposes and to inform policy. 

• To contribute to the overall development and running of LawWorks, undertaking any other tasks which may from time to time be required. 

Person Specification 

Essential 

• Experience of working on (or demonstrable ability to deliver) comparable or similar projects (e.g., involving networking, support and project development) 
• Experience of excellent of stakeholder support, relationship building, and collaborative working 
• Excellent written and verbal communication skills, including making presentations 
• Excellent interpersonal skills and confident in networking with people of varying seniority and backgrounds 
• Experience of devising and following project plans, and ensuring personal and organisational targets are met or exceeded 
• Experience of working effectively in a partnership or team to achieve shared objectives 
• Ability to undertake regular travel across Southwest or North England is essential. This may involve early starts, late finishes and occasional overnight stays 
• Ability to work on your own initiative and as part of a team, and confidence in your ability to develop strategies to overcome the challenges of working remotely from the rest of your team 
• A genuine commitment to driving forward LawWorks’ aims and work to meet the needs of our beneficiaries 
• A demonstratable commitment to equality, diversity and inclusion 

Desireable

• Good knowledge of legal advice clinics and the context in which they operate, including how law schools and the legal profession engage in volunteering 
• Previous experience working at a membership/network-based organisation, and/or working with volunteers 
• Experience of coordinating events or training (online and in-person) 
• A sound understanding of web-based communications and strong IT skills 

We are seeking to recruit a Communications Manager to lead on the development and delivery of PILC’s communications strategy with an aim to grow the organisation’s profile, increase the reach and influence of our work and develop supporter engagement.  

About the role

We’re looking for an experienced Communications Manager to help us increase the impact of our work through cross-channel communications and grow the organisation’s profile to match the quality of the legal work we conduct. You will be joining at an exciting time when there is already some infrastructure in place but plenty of opportunity to make your mark on the development of our organisational approach to communications. You will work closely with the Director to develop and implement a cross-organisational communications strategy to extend our reach, brand awareness and increase donations. You will join a dedicated staff team who are all passionate about building power with working class and marginalised communities. You will be expected to work closely with staff across the organisation, supporters and the communities we serve, co-ordinating and delivering effective organisation wide communications. A demonstrable interest in social justice campaigning is essential.

About You

 We are looking for an experienced and creative communications all-rounder with a track record of implementing communications strategies for social change. You’ll be an effective project manager, able to work proactively and collaboratively with staff across the organisation to showcase the vital work colleagues in the litigation team conduct out of the spotlight. You will be confident in working with a variety of stakeholders, including journalists, lawyers and marginalised communities. You will be proactive, able to build and maintain relationships, develop effective cross-channel communications and manage a varied workload. You will be both able and happy to turn your hand to strategic thinking alongside day-to-day delivery, such as copy-editing news pieces for our website or writing press releases. You’ll be engaged with social justice campaigning and social media with an ability to identify and take advantage of relevant communications opportunities.

PILC is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Please do not count yourself out if you feel you do not meet all the requirements and let us decide if you meet the criteria. Training will be offered as part of the opportunity.