Experienced (Non Manager) Jobs
We are looking for a proactive, experienced Data and Operations Senior Officer to oversee our data operations and support Bliss to raise more money to help babies born sick and premature.
Role Summary
One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.
The Data and Operations Senior Officer is responsible for the daily management and effective operation of the Bliss CRM, Raiser’s Edge, as well as leading on key data projects to make the most of the insights and information captured in our CRM to maximise Bliss’ fundraising. This role also leads on the delivery and development of data processes which are smooth, timely and efficient, and works with stakeholders across the organisation - especially Fundraising, Finance and Digital - to ensure that colleagues have access to the right data and efficient processes to meet their needs.
Terms
- 21 hours a week
- Hybrid (One day worked per week in the Bliss office, London Bridge (Tuesdays preferred)
- Salary: £35,000 FTE (prorated to £21,000)
- Permanent
This is a fantastic opportunity for someone to take ownership of Bliss’ data operations, helping to support our Fundraising department – and the wider organisation – to make the best use of our CRM systems, supporter data, and internal resources to raise more money and reach more families. This role will act as Bliss’ internal subject matter expert for all things data, and will line manage the Data Officer. They will be responsible for the efficient import, export and analysis of Bliss’ data, and will support teams across the organisation to better use of their data to meet their objectives.
The ideal candidate will be able to demonstrate the following skills and experience:
- Experience of overseeing data operations and CRM use within a charity fundraising context
- Significant experience of designing, implementing and documenting data processes, ensuring that data is accurate, easy-to-use and secure
- Experience of improving processes to make the best use of staff time and resource
- Demonstrable understanding of different approaches to fundraising, and how effective use of data can support them
- Confidence working with colleagues across the charity – particularly in Fundraising, Finance and Digital – to design processes and ensure compliant, effective use of data
For more details please view the job description and person specification attached to this advert.
How to apply
Interested applicants are requested to submit the following documents
- Your CV (please ensure this does not include your age, gender or any other personal characteristics)
- Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
This information is used when shortlisting candidates for interview
Recruitment Timeline
- The deadline for applications is Monday 30 September 9am
- First round interviews will be held virtually (via zoom) w/c 30 September, with second interviews in person at our London Bridge office in shortly after.
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love building relationships through networking?
Are you a gifted communicator who enjoys presenting?
Can you ignite inspiration in others to create a meaningful impact?
Are you a Christian in the North-West of England that desires to make a difference?
If so, then perhaps this exciting role is for you.
We are thrilled to partner with The Leprosy Mission (TLM). They are the world’s largest leprosy-focused organisation An incredible international Christian charity with over 150 years’ experience in serving people affected by the disease. Operating across 9 countries in Africa and Asia, The Leprosy Mission brings hope and change to those affected by this disease.
They are seeking an inspirational communicator to step into the spotlight as the Community Partnerships Manager in the vibrant North West of England. Joining forces with a fantastic team of 7 other Community Partnership Managers across the UK, you'll be part of a supportive team dedicated to growing awareness, funds, and support. You’ll also have opportunities to visit projects overseas and see the life changing work first-hand.
To be successful in your application, you will need to demonstrate experience of:
- Being an engaging public speaker – ideally to a range of audiences including churches, community groups, and businesses;
- Proven success in fundraising or sales;
- A confident networker that can build strong relationships;
- Experience in managing volunteers;
- Excellent interpersonal and communication skills.
If this role sparks excitement for you and you reside in any of the following Postcodes BB, BL, CA, CH1-4, CH5, CH41-66, CW, FY, IM, L, LA, M, OL, PR, SK1-12, SK14-16, WA and WN then we are eager to hear from you.
For more information and/or and informal chat, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian.
Hours: Full time at 35 hours. Job share considered of 3 days each
Location: Remote with travel
Closing date for applications: Friday 11th October 2024. However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
A note from Charisma
Don’t feel like you meet all of the requirements? We’d still love to chat, we’re a people first recruitment partner. We specialise in charity recruitment with over 22 years working as a consultancy who supports inspiring professionals to find the perfect roles in transformational organisations.
If you have transferable skills and suitable experience, then please don’t feel put off from applying for the role or giving us a call.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Corporate Partnerships Manager to support the Head of Membership Engagement in the overall development and delivery of commercial revenue streams at the Chartered Institute of Fundraising. This will include all current sponsorship for conferences, including our flagship Fundraising Convention, corporate membership, and strategic partnerships.
Job purpose:
- Recruiting, retaining, and developing corporate members.
- Identifying and securing new sponsors and exhibitors for the Chartered Institute’s event business, including one-day conferences, webinars, and Fundraising Convention.
- To identify, secure, and nurture long-term strategic partnerships.
Key Accountabilities
- Work and support the Head of Membership Engagement across the following income streams:
- Fundraising Convention: Responsible for the overall management of expo – planning, sales and invoicing;
- Fundraising Convention sponsorship: lead on this and assist the Executive Director when required;
- One-day conference sponsorship and expo: to be partnership lead on day-to-day conference sponsorship sales including print advertising;
- Develop partnership support for the strategic objectives of the Chartered Institute;
- Work with the Membership Team, supporting all areas of membership where required;
- Strategic corporate partnerships: Work with key clients and provide support for the Chartered Institute of Fundraising’s portfolio of events, including Group events.
Business Development
- To be client-focused and visible in the marketplace with sponsors and supporters.
- To create a plan for growing expo, conference, and corporate supporter revenue.
- To work with the Head of Membership Engagement and Executive Team to highlight potential new partners and create a strategy to increase support from existing customers.
- To work closely with the Professional Development Team to maximise all revenue-generating opportunities.
Financial
- Work closely with the Finance Team to maintain accurate reporting of revenues.
Marketing
- Work with the Marketing Team to ensure all commercial opportunities are optimised across all promotional materials.
Administration
- To collate all materials and information from all Fundraising Convention sponsors.
- To manage the Convention expo pack and any administrative requirements of Fundraising Convention exhibitors.
- To attend Fundraising Convention and provide administrative support to all sponsors, exhibitors and partners as required.
- To be responsible for the overall management of the Fundraising Convention exhibition, including planning, sales, and invoicing.
- Any other administrative duties required to deliver the partnership strategy.
Other
Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by their line manager.
Person Specification
Experience & Skills
- Able to demonstrate the development of effective commercial relationships and sponsorship.
- Effective communication skills.
- Effective and efficient organisational skills.
- Understanding and experience of working in events environments.
- Interest in the charity sector and the role of professional fundraising.
- Computer literate (competent user of Microsoft Office suite and databases and CRMs to track and share records).
- Able to simultaneously contribute to strategic development and deliver operationally.
- Able to demonstrate use of initiative to problem-solve and find solutions.
- Aware of new trends and areas for growth and able to react to them.
- Able to demonstrate strong commercial acumen.
- Able to demonstrate effective communication skills, both written and verbal.
- Able to collaborate effectively with people at all levels, internally and externally.
- Sound budget management skills.
Attributes
- Keen and able to work effectively with other team members.
- Driven by results and able to work to deadlines and targets.
- Customer-focused – always looking to deliver a great experience for members and partners.
- Can generate ideas for new events, content, and ways of engaging key accounts.
- Enthusiastic about promoting the work of the Chartered Institute to key audiences to achieve engagement and commercial success.
- A confident and helpful team member who can interact well with others and has a ‘can do’ attitude.
- Strong attention to detail.
- Effective interpersonal skills.
- Positive approach to problem-solving and solutions-focused.
- A confident self-starter who can work independently.
- Strong organisational and planning skills.
- An understanding of and commitment to the values of the voluntary sector.
Reflecting our Values
- Passionate: takes pride in what we do and is driven by success.
- Professional: champions and achieves high standards and is governed by professional integrity.
- Enabling: helps and is empowered to take ownership, find solutions, make decisions and collaborate.
- Enterprising: open to new solutions and committed to delivering where we already excel.
- Respectful: honest and fair and treats everyone with consideration and respect.
Circumstances
Able to work outside office hours on occasion.
If you would like to discuss access requirements or have any questions about the role please contact us directly.
The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Casework Administrator
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
customer service to stakeholders and cover administrative functions within the organisation.
Position: Casework Administrator
Location: Reading/hybrid
Hours: Full-time, 35 hours (part-time and job share working considered)
Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)
Contract: Permanent
Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 07 October at 10am. We are expecting a high volume of interest and may need to close applications without notice. Please apply as soon as you can.
About the Role
The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through our review process.
Key responsibilities include:
- Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
- Logging complaints forms
- Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
- Monitoring university compliance with recommendations/requests made
- Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
- Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
- Recording accurate information on our database and spreadsheets
About You
You will have excellent interpersonal and communication skills, including on the telephone. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial.
This is also a fantastic opportunity for recent graduates or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment.
You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Race Equality Foundation is expanding during an exciting phase of growth. We are building our team to advance our mission of tackling racism and transforming the lives of Black, Asian, and ethnically minoritised communities.
We are seeking an established fundraiser with experience of raising funds from trusts and foundations and is looking to take the next step in their career. Working in a supportive and well-established charity, you will have the autonomy and agency to lead in developing innovative new funding asks working closely with senior colleagues. You will manage, maintain and enhance relationships with existing partners and identify, approach and win the support of new supporters to expand our work. Through working collaboratively across the charity and producing high quality reports to our funders, you will see the tangible impact of your work on the lives of the Black, Asian and minority ethnic communities supported by the projects you have secured funding for.
It’s a great time to join our team as we grow and diversify our income so that we can continue to expand the crucial work of the Foundation. You will work closely with the SMT to identify and research prospects, develop compelling applications, and manage funding streams. You will play a key role in building an effective Trust and Foundation Fundraising function, establishing effective ways of working across the charity and building positive, engaging, long-term relationships with funders.
The ideal candidate will be committed to tackling racism and reducing inequalities, you will be driven and ambitious, with experience across a range of fundraising methods but must have significant experience in developing Trust and Foundation relationships and evidence of securing 5 and 6 figure partnerships or grants.
With a new set of strategic priorities and support from across the organisation where fundraising is embedded throughout, including a supportive board of Trustees, you will have plenty of opportunities to contribute to the ongoing success of our work.
We offer a comprehensive benefits package that includes 25 days of annual leave, increasing by an additional day each year up to 30 days. We provide a generous maternity, paternity, and parental leave package, as well as an employee wellbeing assistance scheme available to all staff and their household family members, which includes up to 8 one-on-one counselling or therapy sessions annually. Additional perks include free eye tests and a contribution towards glasses, employer pension contributions of 5%, access to a loan scheme, and a robust training and development package to support your professional growth.
Please note, applications via CVs will not be considered.
Closing date for applications is Monday 7th October. Interviews will take place on Wednesday 9th October.
Contract type: Fixed Term Contract
Salary: £26,000 - £29,658 per annum
Hours: 37.5hrs per week . Part time considered (minimum of 24 hrs per week) Some Antisocial hours required
About us
Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.
We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.
We love what we do. Our charity is a place where people care for each other, provide support, and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters, and community. All our staff live our values: passion, excellence, respect, and care.
The role
Are you a fundraiser with strong communication skills who enjoys building meaningful and rewarding relationships with mid and high value donors? If so, we have an opportunity to join our Philanthropy and Partnerships team in the newly created role of Philanthropy Officer.
In this role you will support the Philanthropy Manager and Head of Philanthropy and Partnerships in securing new four and five figure multi-year gifts from individuals. Your responsibilities will include day-to-day management and implementation of the mid-value giving strategy, verbal and written presentation of donor funding proposals, prospect research, and account management of your own High Net Worth individual supporters. Much of this role will be involved in the planning, project management and delivery of special major donor events to achieve defined strategic objectives.
About you
You will be an excellent communicator, both orally and written, who is confident in speaking with supporters. You will manage your own pipeline of donors, so will need to take initiative, prioritise and organise your own work, with limited supervision. You may have had experience organising and hosting special events for stewardship and cultivation, but this is not essential.
You will have:
- Excellent customer service skills with a background in major donor, relationship fundraising, direct marketing or a similar role working with High-Net-Worth Individuals.
- Proficiency in verbal and written communication skills with an ability to present ideas creatively and persuasively.
- Confidence soliciting and securing four and five figure gifts from prospective donors, both verbally and in writing.
- Be comfortable managing a pipeline of supporters and presenting strategic planning recommendations based on data and analysis.
- A high standard of administrations skills with strong attention to detail.
- Competency with all standard Microsoft office applications, including Word, Excel and PowerPoint.
- Experience of using a supporter database or CRM
If this role sounds like it is for you, we would love you to apply!
Vacancy Closing Date: 12 October 2024
You may have experience in the following roles: Major Gifts Fundraiser, Development Officer, Donor Relations Manager, Fundraising Coordinator, Stewardship Officer, Philanthropy Coordinator, Donor Engagement Specialist, etc.
REF-216 804
Salary: £4,759.20
Hours: 8 hours ( 1 day a week Monday - Saturday)
Department: Retail
Job Type: Part time
Contract Type: Permanent
Thinking about your next retail challenge?
Are you a retail professional looking to make a difference? Do you love being part of a team, meeting the public and working in a varied role? If so, read on! We are looking for a Relief Shop Manager to work across our network of charity shops in East London.
This is a great opportunity to be part of a team making a real difference to the lives of the children we support and their families. You’ll also get to work across our whole shop network so no two days will be the same and there’s plenty of room to develop in your role and grow your career.
As Relief Shop Manager, you’ll be responsible for generating income for the hospice by maximising sales and Gift Aid opportunities, proactively managing stock, and presenting our shops to a high standard.
We’re looking for someone who is personable and punctual and can deliver first class customer service. You’ll be flexible and open-minded – willing to embrace change and able to adapt to different ways of working. Previous charity retail experience is an advantage, but not vital. Knowledge of health and safety relating to shops is beneficial.
We are looking for a candidate to start as soon as possible, who can work 1 day a week, flexibly from Monday to Saturday. Overtime is available.
Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.
This job advert will close as soon as sufficient applications have been received.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Richard House is not authorised to sponsor overseas workers; you will need to have the right to work in the UK to be considered for this role.
Benefits
- Annual holiday allowance of 27 days, increasing to 29 days after five years’ service
- Pension scheme offering 7% employer’s and 3% employee’s contribution
- Option to continue existing NHS pension (subject to meeting criteria)
- Employee assistance programme
- Death in service scheme
- Occupational sick pay scheme
- Enhanced maternity pay scheme
- Flexible working
- A supportive team with a commitment to CPD
- Unsocial hours benefit (certain Care positions only)
REF-216 820
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
We are looking for new people to join a team for a brand-new extra care development Harbour Place in Workington which offers independent living for people with care needs.
Whether you’re an experienced care assistant or care manager, looking to start a career in care or interested in office-based support roles, why not apply and one of the team will get in touch to discuss the roles we have and what we do. We are also happy to discuss hours of work and shift patterns.
Position: Care and Support Worker (various)
Location: Workington, Cumbria
Hours: Various hours available
Salary: £24,627 to £35,137 depending on the role.
Contract: Permanent
There are various roles available including both Full time, Part time and Relief Work, which gives you more flexibility of the days and times you work so is perfect to fit in around other commitments you may have.
The current roles we have with anticipated start dates in October/November 2024 are:
- Service Manager – £35,137.71 per annum (£36,358.34 is achieved after 18 months successful performance in the role)
- Retirement Living Coordinator – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
- Income Admin Officer – £25,965.21 (£27,112.48 is achieved after 18 months successful performance in the role)
- Senior Care Officer – £29,635,83 (£30.551.56 is achieved after 18 months successful performance in the role)
The current roles we have with anticipated start dates in December 2024 are:
- Night Care Assistants – £24,627 per annum (pro rata for part time) +10% night shift allowance
- Care Assistants – £24,627 per annum (pro rata for part time)
If you would be interested in finding out more about a particular role listed above, then why not apply and one of the team will give you a call to discuss further and provide an oversight of the job responsibilities for that role. The team are also happy to discuss hours of work and shift patterns.
What you’ll get in return
You’ll be working for a housing association with a difference – enhancing the everyday for all their customers. For 90 years, they’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
They have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Their work ranges from homelessness services to social care, employment support to retirement living, and they need the best people on board to help us.
Benefits include:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- And much more
About the Organisation
One of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent, the organisation are a leading provider of supported housing services, particularly for those affected by homelessness, and has a track record of transforming lives and revitalising neighbourhoods dates back over 90 years, with plans to build over 15,000 affordable homes over the next decade.
The organisation values diversity in all its forms. They foster a workplace where all individuals are respected, empowered, and heard. Their commitment to inclusivity drives success and enriches the lives of customers and colleagues. They are a Disability Confident Employer and operate a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a new Independent Sexual Violence Advisor to join our team in providing advocacy and support to survivors of rape/sexual violence and sexual abuse.The ISVA will be based in our central Reading office, with the option of hybrid working. ISVAs will need to travel within Thames Valley to meet clients as required.
Main Purpose of the Role:
To provide advocacy and support to survivors of sexual violence. The ISVA will support adults who have reported or are wishing to report this crime navigate the criminal justice system. The ISVA will work closely with the Police Service, Sexual Assault Referral Centre, CPS, and other relevant organisations.
ISVA Main Duties
· Provide advice, guidance and information to adults who have experienced rape and sexual abuse.
· Support service users that have been referred to Trust House Reading.
· Support clients in making informed choices about their future options.
· Explain relevant criminal, legal and civil remedies and housing options to clients as required.
· Assess the risk and support needs of clients.
· Develop individual support plans to address risks /support needs of clients.
· Ensure that clients are aware of the services to which they are entitled and advocate for them to help them access services.
· Understand the legal framework relating to the protection of children and vulnerable adults including the policy and procedures in relation to safeguarding children and vulnerable adults.
· Support ISVA clients through the criminal justice system, explaining the procedures and their role and rights within that system, referring to Victim Support or the Witness Care Service as appropriate.
· Support the service user in making a witness statement and attending court.
· Keep the service user informed about case progress on behalf of the police in line with the requirements of the Service Code of Practice.
· Participate in case conferences with the police, CPS and prosecuting barrister.
· Assist clients accessing special measures.
· Liaise with the police, CPS and other service providers on behalf of the service user.
· Provide information and support in relation to Criminal Injuries Compensation.
· Help clients to develop their own support network.
· Refer on and arrange meetings with other agencies/services as necessary, for instance, sexual health services, mental health, drug and alcohol, counselling, housing etc.
· Actively and positively engage with other voluntary sector agencies, including sexual violence specialist agencies e.g. domestic violence service outreach, IDVA and refuge providers.
· Maintain and update records of all cases including initial referral, risk assessment, subsequent risk assessment, care and safety plans, and action taken.
· To understand and assess other support needs of clients, for example translation or interpretation needs and be fully aware of available resources.
· Where an assault is related to domestic violence and the client is assessed as high risk, refer on to Multi Agency Risk Assessment Conference (MARAC) following locally agreed protocols (including working proactively with the Independent Domestic Violence Advisor Service), attend and participate in meetings and follow-up on actions agreed in MARAC.
· Contribute to the development of policies, protocols, guidelines, strategies within practice area if necessary.
· Collate areas of service gap and service inadequacy to feed back to the commissioner and the relevant strategic groups.
· Note and feed back to the commissioner and the relevant strategic groups or other appropriate body any consistent difficulties clients are having accessing services.
ISVA Person Specification
Essential:
· Educated to A-level standard.
· Experience of working with vulnerable clients.
· Knowledge of the impact of rape/sexual violence and sexual abuse on service.
· Knowledge of the criminal justice system for survivors of rape and sexual abuse.
· Understanding of the principles of risk assessment and safety planning.
· Pro-active.
· Empathic, with a non-judgmental approach.
· A good listener.
· Strong crisis management skills.
· Understanding of the process of seeking help and barriers to seeking help.
· Good written and verbal communication skills.
· Ability to work on own without close supervision.
· Ability to manage caseload and work priorities.
· Ability to share sensitive information, adhering to protocols.
· Understanding of child protection and safeguarding issues and legal responsibilities.
· Willingness to undertake regular training.
· Willingness and ability to work with clients of all genders.
· Commitment to continued professional development.
· Knowledge of and commitment to diversity issues.
· Ability to work safely and within boundaries.
· Completed accredited ISVA training course (or equivalent) or willingness to complete the training.
· Willingness and ability to travel across the Thames Valley when necessary.
· Computer literate: word-processing, emailing, data collection/spreadsheets.
· Ability and willingness to work in partnership and as part of a team.
Desirable:
· Professional qualification in social work or related field.
· Current full driving license and own vehicle.
The client requests no contact from agencies or media sales.
Join Cycle Sisters as our new Fundraising Lead to help us generate the resources we need to change the lives of more women through our cycling programmes.
Key info:
Role title: Fundraising Lead
Contract type: Self-employed (currently exploring moving to payroll in near future)
Hours: 14 hours per week. Hours can be worked flexibly but need to include some fixed hours during weekday standard working hours and ability to occasionally attend evening/weekend events
Duration: 2 year contract with opportunity to extend dependent on funding
Rate: £23 per hour
Location: Home-working but need to be based in London for travel to events and activities
Reporting to: CEO
How would you contribute to Cycle Sisters’ mission?
Cycle Sisters has grown hugely over the past few years, with an expanded range of programmes and activity. We are keen to continue this journey of growth and have just finalised a new strategy for 2024-2027 which prioritises reaching more women and girls, and ensuring our financial sustainability.
The Fundraising Lead will play a critical role in supporting our ‘sustainability' strategic priority to ensure Cycle Sisters can access the resources it needs to keep making a difference. This post-holder will lead on growing Cycle Sisters’ unrestricted income, with a focus on community fundraising and corporate partnerships.
The post-holder will need to be an excellent networker, confident in representing the organisation externally and able to motivate a range of stakeholders to financially support Cycle Sisters’ work.
What would you be doing?
Below is a list of responsibilities which provide a broad outline of the role. This is not an exhaustive list as Cycle Sisters is a small team which requires flexibility.
This is a new part-time role and we will work with the successful candidate to develop a workplan which is realistic within the hours available. There will also be support from other team members on some of the areas of work.
General responsibilities
-
Develop strategies to achieve income targets across the areas outlined below
-
Ensure all fundraising initiatives are properly planned, delivered, monitored and evaluated. All activities should be conducted in adherence to best practice, Cycle Sisters’ ethical policy and charity law.
-
Represent the organisation externally including networking, delivering presentations and speaking at events
-
Work with the Communications & Media Lead to create compelling fundraising messages and materials for a range of audiences
-
Work collaboratively with other team members in Cycle Sisters to maximise all opportunities for fundraising
Individual Giving and Community Fundraising
-
Oversee event/challenge fundraising, liaising closely with volunteer fundraisers to maximise income and ensure fundraisers feel valued and appreciated
-
Work with the Communications & Media Lead to ensure donors feel valued and appreciated
-
Develop and implement a regular giving strategy, helping us to progress donors from one-off to regular giving
-
Work with the CEO to develop a “membership” scheme to generate regular income from Cycle Sisters’ participant network with incentives and benefits for members
-
Work with an external agency to secure income through digital fundraising
Corporate Fundraising
Working closely with the CEO:
-
Develop relationships with existing corporate partners, ensuring partners feel valued and are receiving regular updates
-
Research and identify new corporate fundraising prospects. Develop relationships through networking and representing Cycle Sisters externally.
-
Create tailored packages to secure in-kind and financial support from corporate partners
-
Develop ideas for earned income services for corporate partners e.g. led rides
Who are we looking for?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement. At Cycle Sisters, we are dedicated to building a diverse and inclusive organisation, so if you’re excited about this role but your past experience doesn’t align perfectly with everything listed below, we would encourage you to still apply. You may be just the right candidate for this or other roles.
Please note that we are only able to accept applications from female applicants due to the nature of our organisation and cause including the fact that the successful candidate would be required to interact with, represent and work within women-only spaces.
Essential
-
At least 3 years’ experience in a charity fundraising role or similar roles
-
Evidenced track record of personally meeting fundraising targets in previous roles
-
Networking, negotiation and people skills with the ability to inspire, motivate and build relationships
-
Public speaking skills
-
Ability to develop and implement strategies as well as be involved with operational delivery, requiring good attention to detail
-
Written communication skills with the ability to tailor messaging, pitches and projects to differing donor needs and requirements
-
Organisational, planning and project management skills, with ability to be self-directed and work independently
-
Research skills, including identifying potential supporters and prospects
-
Experience and understanding of Muslim communities and of the networks and stakeholders Cycle Sisters engages with
-
Commitment to the aims and values of Cycle Sisters including inclusion and diversity
Desirable
-
Well networked with corporates including (but not exclusively) within the Muslim community
-
Experience of and passion for cycling, active travel or sport in general
Accessibility and further questions
One of Cycle Sister's core values is inclusion and we aim to reflect this in our recruitment processes. We encourage applications from a diverse range of people and are keen that our application process is accessible to those who are neurodivergent or have other access needs.
If you require any particular adjustments during the recruitment process or would like to understand any elements of this role's structure, contracting arrangements, responsibilities or anything else related to this role, please contact us.
What is Cycle Sisters?
Cycle Sisters is an award-winning charity which supports Muslim women and girls to change their lives through cycling. We are passionate about ensuring everyone has access to cycling without having to compromise cultural or religious values.
We have a thriving network of over 1500 women and operate women-only cycle groups across 10 London boroughs, led by a team of nearly 100 volunteer Ride Leaders. We also have activities for teenage girls and our Tri Sisters project supports Muslim women to take on triathlons.
Our work is changing lives. In our most recent impact survey, 92% of our participants reported improved physical and mental health, 85% felt more connected to their local community and 90% felt more confident in general.
Why join Cycle Sisters?
-
We offer a flexible working opportunity which can fit around other work and life commitments. Many of our team are mums who work part-time at Cycle Sisters.
-
We offer the autonomy to shape both the role and Cycle Sisters’ future development and be part of making a real difference to the lives of women and girls.
-
We offer access to free/discounted places for exciting cycling events and challenges.
-
We are an inclusive and supportive organisation which values diversity.
Cover letter should be approximately 2 pages outlining why you are passionate about this role and how you meet the requirements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in helping people who have, or are recovering from, mental health problems, and other chronic health conditions integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.
Right now, one of our partners, Richmond Fellowship, is looking for an Employment Specialist to join their Surrey Employment service. We help individuals find paid employment or return to work after a period of ill health. We also assist employers and employees to successfully resolve mental health problems and other health issues in the workplace. But, it’s only possible with the help of people like you.
Would you like to be a part of an exciting new opportunity in the IPSPC service. Your challenge? To do everything you can to help the individuals we work with to source appropriate, meaningful paid roles with local organisations/employers. Day to day, you’ll offer support to individuals who are suffering with mental ill health and other chronic health conditions, offering careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation and interview techniques. You’ll also be responsible for establishing and maintaining positive links with Primary care providers, clinical teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
As well as a good understanding of the IPS model of working, mental and physical health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required. Excellent organisational and time management skills are required, as well as the ability to prioritise workload and be flexible to the demands of this ever-changing role.
There are 2 roles available which are based in Woking which are permanent, full-time roles requiring the post holders to work 37.5 hours a week. The post-holder will be required to be a car driver.
We are committed to increasing our diversity and welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
You will be working within our Housing team to deliver an effective resettlement service for young people. You should be experienced in in working with young people within a housing setting and have the ability to demonstrate transferable knowledge and skills in relation to homelessness and move-on pathways.
Key details
- Contract type and hours: 12 month fixed term contract. Full-time - 35 hours per week, Monday-Friday.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: Based at New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR but travel to different sites across London on a regular basis will be required.
- Application deadline: 9am, Friday 4 October 2024
Key objectives:
- To deliver an effective transition and resettlement service to young people accessing New Horizon Youth Centre, carrying out thorough needs assessments and support plans, and enabling young people to transition successfully from homelessness to independence.
- Establishing and sourcing an innovative programme of support that responds to clients’ accommodation, employment, educational, communication, independent living skills and move-on needs in order to break the cycle of homelessness.
- To maintain and build an effective and innovative network of relationships with relevant external stakeholders, partners, accommodation providers and internal specialists.
-
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a resettlement service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to the move-on. Taking a hands-on approach to dealing with complex or difficult cases and ensuring the quality of support plans to create opportunities to promote independence.
- Managing a caseload of internally referred clients with additional needs as they transition out of homelessness, ensuring that the necessary support structures are in place to facilitate successful tenancy sustainment.
- Carrying out thorough needs assessments and putting in place support plans with young people accessing the resettlement programme.
- Providing expert advice and guidance on Accommodation, Welfare Benefits, Housing Benefit and Tenancy rights, Legal Services, and Employment, Education & Training. Monitoring and evaluating young people’s progress.
- Building and maintaining effective partnerships with accommodation providers and external stakeholders, in addition to cultivating and strengthening existing relationships.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice -
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
-
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
-
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other -
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October
The client requests no contact from agencies or media sales.
You will be working from the Llanelli Office, as well as being home based, and travel throughout Carmarthenshire is essential.
Salary: Band DP3 £23,050 - £24,670 pro rata, depending on experience
Hours: 21hrs per week - part time
We are looking to recruit a self-motivated, enthusiastic, hard-working experienced Information & Advice Officer to join our organisation.
You will be committed to providing up-to-date information and advice to older people and their carers in outreach locations, via telephone, online and face to face. Working to approved quality standards, you will be responsible for the effective delivery of providing advice covering a range of topics including (but not exclusively); Welfare Benefits, Social Care and local services.
Experience of delivering Welfare Benefits Advice is required.
Closing date: There is no formal closing date. Applications will be reviewed as received until the position is filled. If you are interested, please therefore apply as soon as possible.
Interviews: To be confirmed – via Microsoft Teams
This is fixed term contract funded initially until March 31st 2025 and subject to review and funding thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ADMINISTRATION OFFICER
Part time: 14 hours a week
Salary: £27,300 (pro-rata £11,000 p/a)
Responsible to: Director
Key Duties:
Lead work on providing an information service for Healthwatch Camden, helping to ensure that it is readily accessible and can effectively direct people to the support or advice they need to access services or make choices about services.
-Lead on providing information to residents via our phone and emails, signposting and offering advice where available.
-Assisting projects and events formed by the Projects Lead and Engagement Lead.
-Ensure that our information resources are up to date and user-friendly.
-Take minutes and notes from Healthwatch Camden board and team meetings.
-Work with colleagues to plan and use appropriate approaches to evidence gathering and to brief and support volunteers.
-Engage in local health events supporting our outreach officer, spreading news about what we do, offering information to the community.
-Support our research projects, conducting interviews, supporting edits, and recording and transcription of interviews and focus groups.
Key Qualities:
-Be empathetic and proactive in your approach to including people who face barriers in using health and care services (for example disabled people, homeless people and people from migrant communities).
-Champion accessibility and inclusivity.
-Stay up to date with local health and social care news and has a key interest in health research and policy within the borough.
-High level of accuracy and attention to detail and excellent organisational skills.
-Ability to communicate well and with confidence to a diverse range of people verbally and in writing including external partners.
-The ability to use initiative, multi-task, and work as part of a small team.
Demonstrated experience in administration, minute taking and organisational skills is required. This role also requires one day in our office located in King’s Cross, additional travel may be required to Camden for events.
Essential/Desirable tasks:
Essential
Desirable
·Minute and note taking for Board meetings and team meetings
·Fielding phone calls and emails
·Support with outreach work where needed
·Support with events where needed
·Lead on providing an information service
·Main point of contact for resident inquiries
·Working with volunteers
·Director support
·Informed about health and social care
·Support website and news updates
Core elements of our roles
To enable Healthwatch Camden to reach local people, consult and engage them about health and social care; and help them get the best out of services they use.
All Healthwatch Camden staff are expected to:
-promote equality and diversity in all aspects of the work
-support the day-to-day work of the organisation, undertaking any reasonable task required including supporting Healthwatch Camden events and taking part in outreach activity including some evening and weekend work
-support the activities of volunteers involved in the organisation
-share responsibility for responding to requests for information from the public.
Conditions of service (summary)
Healthwatch Camden is committed to promoting equality in all aspects of
our work. We operate a flexible working policy, and will make reasonable
adjustments as necessary.
Annual leave entitlement is pro rata from 25 days’ a year (approximately 15 days). Sick leave entitlement depends on length of service, to a maximum of four weeks’ a year.
Healthwatch Camden operates a pension scheme provided by the People’s Pension and makes an employer contribution of 3%.
This is a permanent role, subject to available funding. All other terms and conditions are in accord with your statutory employment rights.
About Health Watch Camden
Healthwatch Camden is an independent organisation, run by and for local
people.
Our role is to ensure that Camden people have a strong VOICE in local health and social care services; that they know about the CHOICES they can make in health and social care services; and that local people’s views lead to positive CHANGE in health and social care services.
Our ambition is to lead strong, influential and inclusive engagement for all
of Camden’s residents:
-We aim to connect and strengthen local voices.
-We aim to set the standard for excellent engagement in the borough.
-We want to see real sharing of decision making, based on the views of People from every part of Camden’s community.
-We want to see all services actively using what people tell them, to make big and small improvements.
Healthwatch Camden is part of the national Healthwatch network; every local authority has a local Healthwatch and we are supported by a national body, Healthwatch England. We were created through the Health and Social Care Act 2012 which gave us some specific powers and duties.
Healthwatch Camden has specific duties to gather local people’s views and experience, to make recommendations for improvement in services and to give people information about their rights in services. We work in a diverse borough and our work must promote equality and seek out the views of people who are the most disadvantaged.
In everything we do, we aim to work in ways that empower local people and that build on the strengths of Camden’s large and diverse voluntary and community sector. This includes involving local people as volunteers in some of our projects, and working in partnership with other local organisations.
The client requests no contact from agencies or media sales.
Location: This is an in-office based role working across Bury & Bolton, with some outreach delivery.
After initial training, 25% home working option, dependent on business need.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting tens of thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
Our communities are facing unprecedented challenges with rising costs. The cost of living crisis is directly impacting on individuals and families; many of whom are making tough choices whether to eat or heat.
The post holder will work as part of a well-established team, providing a reliable and effective money advice service, across all advice channels and access points, utilised by Citizens Advice Bury & Bolton.
Our Money Advice team provide support and empower clients to manage their finances, maximise income and assess their best strategies and options to address their debt issues long term.
The postholder will have:
- Excellent interpersonal skills to engage with a range of clients, and internal and external stakeholders of various levels.
- Excellent organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.
Closing Date – Monday 7th October 2024, 10:00am
Interview Date – Week beginning Monday 14th October 2024. The interview will contain an assessment
Applications received after the closing date & time, will not be considered.