Direct Employer Jobs

We are recruiting a Mental Health Support Coordinator to join our Herts Haven Cafe team.

Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Support Coordinator (CYP)
Reference Number: 238
Salary scale: £13.12 per hour
Reports to: Senior Lead – CYP
Based: Stevenage, Herts Haven Café  
No. of hours: 0 Hours contract or Part- Time Contracted (7 or 14 hrs) hours available
Café opening hours are:
Wednesday – 15:30- 20:00
Saturday – 12:00 – 17:00

About the Project

Hertfordshire Mind Network is proud to provide early intervention support to children and young people experiencing poor mental health across Hertfordshire. We provide a combination of support through psychoeducational workshops, open access, 1:1 and group support.

We are expanding our provision, to offer drop in, open access community support to 10–18-year-olds across the county who need someone to talk to about their mental health in that moment. This space will offer timely support, in a person-centred, trauma informed way.

The objectives of Hertfordshire Mind Network’s Herts Haven Café service are:

• To improve the mental wellbeing of children and young people experiencing mental health issues, including crisis presentations, in Hertfordshire.
• To provide drop in, no referral required, timely support to 10-18 year olds.
• To support children and young people in Hertfordshire to access community based mental health help.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided across the CYP MHS system.

About the Role:

The key purpose of this post is to be an integral member of staff delivering the Herts Haven Café service, facilitating drop-in mental health support for children and young people aged 10-18. As a practitioner you will meet the varying needs of the individual, as they present, meaning no day may look the same.

A person-centred approach will be maintained, and this role is pivotal to ensuring CYP have a warm and welcoming space to turn to. You will be working as a team to facilitate support, deliver brief mental health interventions, signposting, and ensure timely information, guidance and referrals are provided for ongoing support.

Key Responsibilities

• To play an integral role in instilling HMN’s values throughout the Herts Haven Cafe Service.
• To play a key part in the development and delivery of quality CYP mental health support services.
• To provide consistent and clear communication to the team, working proactively and with initiative.
• To be part of a cooperative and collaborative team that is flexible and adaptable to changing requirements.
• To deliver 1:1 and group interventions, depending on need, flexibly and creatively.
• To ensure that every individual accessing the service receives, safe and trusted support.
• To create and review risk assessments, wellness plans, crisis support plans, safety plans, as well as signposting resources, as required.
• To proactively recognise indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., C-CATT, Emergency Duty Teams, CYP MHS, etc.
• To work alongside Crisis Teams in line with joint protocols, where required, to support those individuals experiencing a mental health crisis.
• To signpost and refer effectively into other Herts Mind Network services, as well as alternative VCFSE and statutory organisations.
• To act as a positive role model showing professional and caring attitudes and behaviours towards other team members, children and young people, families/carers and professionals.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is: Sunday 6th October 2024
Interviews will take place on: Monday 7th October 2024
Please note: We may close this advert early if we have sufficient applications

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

We are currently seeking a Digital Marketing Lead as part of the Communications Team at Carers First. The Digital Marketing Lead will play a central role in enabling us to deliver our 2024-2027 strategy and provide support to unpaid carers. This will include:

· Raising the profile of Carers First, building our brand awareness and engagement levels to reach new carers and to             raise awareness of the issues affecting carers.

· Building on how Carers First engages with carers and supports them in accessing timely and relevant information.

· Managing Carers First’s digital marketing activities using a variety of digital marketing tools

· Overseeing Carers First’s digital presence, focusing on promoting our digital offer to reach more carers 

To be successful you will be a digital expert, with proven experience of developing and delivering exceptional digital work as part of an overall communications strategy. You will be data driven with a passion for implementing and analysing effective marketing campaigns.

This role is hybrid with the expectation that it will be mostly remote working with some travel to Carers First locations required.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification within the candidate pack and complete our application form.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. 

If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you.  Please note that if you have not been contacted within one week of the closing date, your application has not been successful.

Carers First is an Equal Opportunities Employer

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

About the Role

As Occupational Therapist you will provide occupational therapy assessment and treatment to survivors of acquired brain injury (ABI) who have been referred to the Headway East London services, as part of the Day Service in Haggerston or the Enfield community service. You will focus primarily on activity and participation issues. You will also provide advice, recommendations and training to Headway staff or external organisations.

Principal Duties and Responsibilities (Please refer to job describtion for more information)

• Undertake comprehensive occupational therapy assessment, treatment and evaluation of progress with individuals with complex neurological presentations as an autonomous practitioner, including the assessment of neurological impairment (including cognition, perception, upper limb impairment, and fatigue) as well as activity limitations and participation restrictions, using evidence-based tools and outcome measures, to ensure effective intervention.
• Negotiate goal-directed intervention with individuals and / or carers to establish a realistic person-centred treatment programme, and promote an individual’s choice and autonomy.
• Contribute to the development of, and run, a range of therapeutic groups offered at Headway and in Enfield to ensure they continue to meet the needs of members with support from the Technical Instructor and Therapy Manager.
• Maintain accurate and up to date documentation for all of caseload and provide written reports for external professionals such as GPs and case managers to meet professional and organisational demands.
• Assess and determine the need for assistive technology and / or adaptive environments to enhance an individual’s independence; making recommendations to individuals / carers and other staff / professionals, trialing and training individuals and carers in their use agencies to ensure the delivery of a co-ordinated service.

Key Relationships - Internal and External

• Operational Staff – Headway East London
• Members/clients families and carers
• External Partners including health and social care providers, litigation professionals and case managers, educational settings and students

Other

• Apply the Headway East London values and behaviours to every aspect of the role at all times.
• Protect and enhance the interests and reputation of Headway East London internally and externally.
•  Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

1. As part of the Black Student Advocates team, act as a point of contact for Black students and advocate on their behalf.

2. Work with the Students’ Union to proactively seek out and create opportunities Black British students to be heard, including events and activities aimed at attracting engagement from Black British students.

3. Work with the Black Student Advocates team to assess issues affecting Black British students and propose potential solutions.

4. Ensure that Black students are represented at democratic Students’ Union meetings.

5. Contribute to the creation of a culture in which bias is positively challenged.

6. Liaise with University colleagues to support the development of a more inclusive learning and teaching environment and practices.

7. Provide feedback to University support services in relation to inclusion and accessibility for Black students.

Interserve GBI is part of the International Fellowship of Interserve, a global community of Christians called to serve the peoples of Asia and the Arab World and to make Jesus known.

This strategic role offers an opportunity to develop and grow Interserve’s engagement with new and existing supporters, whilst contributing to our value of wholistic cross-cultural ministry. 

We are seeking a relational, engaging, creative individual, with a proven track record in an external communications or campaigns role to lead our small Engagement Team. 

In this role you will be responsible for: 

• Development, management and implementation of the Communications Strategy for Interserve GBI and its publications;
• Ensuring that communications and information-flow across the organisation are effective and co-ordinated;
• Oversight of the work of the Engagement Team in linking with churches and individuals; 
• Management of Interserve’s fundraising approach and activities;
• Building an effective online and social media presence that supports the objectives of engagement, including appropriately targeted media traffic that best serves Interserve’s different audiences.

If you are someone who has the ability to explore and implement new ideas and initiatives creatively, with strong IT and interpersonal skills and the ability to lead and build collaborative relationships across our organisation; then you may be just the person we are looking for. 

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing, learning and development and flexible working arrangements. 

The role can be worked from our National Office in Birmingham and some remotely from home. There is a minimum of one day per week in the office, more during the first 3 months. 

Please send your CV, covering letter and completed application form - further information can be found on our website.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all employees. 

Closing date for applications: Thursday 17th October. Successful applicants will be interviewed shortly afterwards at our National Office in Birmingham. 

This is a full time role, which comes with a salary of £47,613,45 and a contributory pension scheme. 

Family Rights Group is the leading child welfare charity, and is rolling out its highly successful Lifelong Links programme in London for care experienced young people. As part of that work, we have received funding to create this exciting new post which is ideal for a young people participation expert. 

The Young People’s Participation Officer will build on and continue to develop the charity's young people's participation activities so that young people inform, influence and help to deliver the strategic priorities of the charity. Over time, you will be tasked with setting up and supporting groups of care experienced young people who will be integral to the development, influence and promotion of Lifelong Links-related work including the Lifelong Links: London project.

Alongside the Lifelong Links participation work, you'll support other young people who have experience of the child welfare system or were raised in kinship care, to have their voices heard. You will work closely with others within the charity, including members of the Senior Leadership Team, FGC and Lifelong Links Team, Policy Team and with the charity’s Family Participation Officer.

We welcome applicants to this role who have lived experience of being raised in kinship care or the care system. 

Purpose of the job 

This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth already works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King and RSA Insurance. This role focuses on identifying and securing new income generation opportunities with Corporate Partners across strategic, commercial and charity of the year style collaborations. 

Key responsibilities

• Lead and secure income from new corporate organisations and achieve new business targets
• Identify new corporate opportunities to add to the new business corporate pipeline
• Pro-actively engage new businesses using a range of methods: e.g. working with senior stakeholders, events, networking, cold calls, emails, LinkedIn
• Develop and strengthen warm relationships with prospective funders and find opportunities to engage them in the work of UK Youth
• Develop corporate bids, budgets and proposals, managing the process across different teams, cultivating strong relationships with internal and external stakeholders
• Create and present high quality, persuasive funding bids to C-suite audiences and senior stakeholders
• Present and attend meetings alongside senior leaders and stakeholders at UK Youth
• Work with the Senior Partnerships Manager to identifying new streams of income from different corporate audiences
• Work with the Senior Partnerships Manager to develop the corporate partnerships offer beyond income generation, identifying opportunities for corporate partners to offer their skills and expertise to further UK Youth’s charitable objectives
• Ensure all donations are accurately recorded and recognised, working closely with the finance team
• Ensure that the CRM is up to date and accurate at all times
• Keep up to date with trends, research and data on fundraising and corporate partnerships, helping to inform long-term strategy

Experience we're after

• Demonstratable experience in a sales or corporate fundraising role, working on six – seven figure proposals
• Proven track record of corporate partnerships fundraising/ securing sales targets from new organisations
• Experience of working in a busy and deadline-driven environment and achieving ambitious targets
• Experience negotiating, pitching and presenting to senior (C-suite) internal and external stakeholders 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 7th October 2024 at 11:59pm (Midnight)

Interview date(s) proposed: w/c 14th October 2024

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years. 

We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to: 

• Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations. 

• Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service. 

• Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments. 

The successful candidate will: 

• Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams. 

• Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements. 

• Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals. 

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.

Stoll appointments are subject to an enhanced DBS check. 

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel. 

Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.

We are seeking an experienced and enthusiastic support professional to join our unique Support Team. This position will be based at Sir Oswald Stoll Mansions, 446 Fulham Road, SW6 2QT, however you may be required to work across other sites in West London.

You should have a genuine interest in helping people to maintain their quality of life and independence, regardless of the potential barriers they face. You must be patient, kind and sympathetic to the difficulties that an individual faces. You will facilitate their independence as much as possible and encourage their wellbeing at the same time.

As part of the role you will:

• Develop and carry out support plans
• Identify and access relevant opportunities for client wellbeing, including leisure and mental health services
• Develop and maintain independent living skills
• Advocate for clients
• Support clients to integrate with the local community

If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. 

Stoll appointments are subject to an enhanced DBS check.

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community.  We particularly welcome applications from ex-Service personnel.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Menta Health service in Hackney.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker at Felstead Street you will play an integral role in supporting our customers to making their lives interesting and enabling to manage their social, physical and emotional well being. You will support our customers with a range of activities and health support throughout the day and to live in a safe living environment. You will be part of a team which is very supportive of one another.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
- Providing support with daily living activities including practical assistance to customers who may require this.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support customers actively in the community and engage with the local area.
- Develop and maintain links with all key agencies and service providers in the local community
- Pro actively manage health and safety on a daily basis for self, colleagues and customers.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards and poses excellent IT skills.
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Taking on shift leading responsibilities by coordinating and leading shifts and be responsible for ensuring effective handovers are completed.
- Undertake any additional task or responsibility in consistent with the grade and nature of the post as delegated by the team leader or contract manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health
- Experience working in a CQC registered care setting
- Experience of delivering personal care / assistance.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

A rare opportunity has arisen to join the Governance teams of two local Devon hospices. Hospiscare, the hospice for Exeter, Mid and East Devon, and St Luke’s Hospice Plymouth, are jointly recruiting for a Data Protection Officer.

In this role you’ll play an important part in safeguarding both organisations’ information.  Your primary focus will be ensuring compliance with information management legislation and policies, assessing risks and implementing effective controls.  You’ll have technical understanding of data protection legislation, together with in-depth knowledge of cyber security principles and risk management. 

· Hours: Full-time at 37.5 hours per week

· Location: Based in either Plymouth or Exeter, depending on the postholder’s preference, with onsite working required in both centres and the possibility of some hybrid working.

· Salary: £37,338 - £44,962 per annum (Hospiscare Band 6)

What you’ll do:

· Manage a range of Data Protection and Security processes and protocols to ensure that Hospiscare and St Lukes are both compliant with its statutory responsibilities.

· Produce St Lukes and Hospiscare’s annual Data Protection and Security (DPS) Toolkit submission

· Advise staff across the organisations and deliver training in relation to Data Protection and Security and GDPR.

The successful candidate will be employed by Hospicare (Exeter) and enjoy benefits such as career development opportunities, a supportive and collaborative work environment, Employee Assistance Programme, cycle to work scheme, eye care vouchers, and much more.

· Closing date: Sunday 6 October 2024         

· First Interviews: w/c 21 October 2024                   

Hospiscare is Disability Confident and a Mindful Employer which promotes equal opportunities for all and welcomes applications from all sections of the community regardless of sex, disability or any other protected characteristic.

Programmes Manager

If you want to change lives, call us - we want to hear from you!

Become part of a dynamic charity, with a great mix of people committed to making a real difference for young people through a range of fun and challenging programmes and initiatives.

Action4Youth changes lives and creates better chances for young people by creating opportunities to discover their personal strengths and potential.

We work with young people from all backgrounds and all abilities to make a real difference to their futures.

We are a respected and dynamic charity based in Buckinghamshire and Milton Keynes but reaching young people across the wider south east region.

This is an opportunity for someone with a can do attitude and a strong desire to make things happen.

You will join a supportive, driven, committed team whose desire to achieve is matched by an intention to enjoy work on a day to day basis. You will be based in Aylesbury. You should expect to enjoy being part of a collaborative, loud and energetic organisation.

Our Mission; To support all young people’s growth towards fulfilling and responsible adult lives, Action4Youth develops physical, mental, spiritual, moral and cultural abilities which act as:

· A Springboard towards realising dreams

· A Safety Net for those at risk

· A Voice of influence from the young and for the young

In order to benefit as many young people as possible while maintaining Action4Youth’s financial stability, we partner with those (government, schools, youth clubs, businesses, trusts and foundations and others) who share our mission.

 What we do; Action4Youth delivers various youth programmes including; the National Citizen Service (NCS), Grow Your Ambition, The Inspiration Programme (TIP), The Breakout Programme, The Junction and an established mentoring programme.

Action4Youth takes the strategic lead for the voluntary organisations supporting children and young people aged 5 – 25 years across its area. It has around 75 organisations in membership and offers a range of essential support and services.

Our outdoor education centre, Caldecotte Xperience in Milton Keynes, creates opportunities for young people to have amazing, challenging, fun and sometimes transformational experiences. They learn what they can do rather than what they can’t, building their confidence and self-belief.

Action4Youth is the operating authority for Buckinghamshire, Milton Keynes and Northamptonshire for Open Awards Groups for the Duke of Edinburgh Award Scheme.

 REPORTING TO:  Programmes Director

 HOURS: 37 hours per week – the role requires some evening and weekend work

 LEAVE:    28 days holiday per annum plus bank/public holidays 

CONTRACT:  Full time, permanent

 SALARY:Approx £37, 376- £44, 903 

PENSION: Up to 5% matched contributions 

TRAVEL: Travel around Buckinghamshire, Milton Keynes and surrounding counties will be necessary. 

PURPOSE OF THE JOB:

 Primary Function

Support the Programmes Director with design, planning, delivery and reporting of current and future Action4Youth Programmes and initiatives. The Programmes Manager will line manage specific programme teams, will have responsibility for working within a set budget and will be a key link with partner organisations ensuring best practice and efficient programme delivery. They will be responsible for monitoring contractual KPI’s and take the lead on reporting and impact measurement of specific programmes.

The Programmes Manager will need to provide cover for all their direct reports, as well having some of their own programme delivery. They will need to be confident with large groups of young people and be able to work flexibly. We are looking for an experienced line manager with good knowledge of HR processes and experience managing multiple different work streams. This a senior role suited to an experienced and insightful manager who will contribute to the strategic growth of Action4Youth.

Action4Youth currently operates a number of programmes/ services. The Programmes Manager will lead on the following; The Junction Youth Centre, The Inspiration Programme and Training/ Membership and Mentoring. You will also be required to assist with delivery and the on call rota for the National Citizen Service (NCS) programme during peak times. Other programmes may be added in future as Action4Youth develops new initiatives based on the needs of the young people we work with. This role will focus on each or any of these as required within Action4Youth’s overall senior team.

The Programmes Manager will directly line manage the Programmes Leader, The Junction Centre Manager and The Inspiration Programme Manager.

Programme Specific duties and responsibilities:

The Junction Youth Centre 

The Junction is a multi service youth centre based in High Wycombe town centre, it is open 7 days a week from 4-9pm. The Junction is for young people aged 12-18 years (up to 25 with SEND) and is funded entirely from Grants and Trusts. The service offers a variety of sessions ranging from a general youth space, health and wellbeing, cooking and 1:1 mentoring.

The Programmes Manager will be expected to work at The Junction one day a week from 2- 9pm and will work with the Centre Manager to ensure the smooth running of the service. You will oversee contractual KPI’s and lead on reporting. This role will include being part of an on-call rota during evening and weekends.

The Inspiration programme

The Inspiration programme is an Action4Youth initiative that aims to broaden horizons and raise aspirations of young people. The programme takes place in schools across Bucks, Milton Keynes and surrounding counties and follows five pillars; Police and Criminal Justice, Health and Wellbeing, Arts and Culture, Community and the Environment and Working Life.

The Programmes Manager will oversee the successful delivery of The Inspiration Programme and support the Inspiration Programme Manager to plan, timetable and deliver high quality programmes. They will be responsible for quality control and will personally deliver at least one TIP programme across the academic year. They will need to work closely with the Development Team on growth of the programme and broaden our reach into more schools and geographical areas.

Training/ Membership and Mentoring

Action4Youth is an umbrella organisation for voluntary youth clubs and groups across Bucks and Milton Keynes. The Programmes Leader provides training, both internally and externally, and line manages the Aylesbury Vale and Milton Keynes Mentor. You will support the Programmes Leader to lead our membership and training programme, achieving set KPI’s, and ensure the smooth delivery of our mentoring programme.

NCS

NCS is the government’s flagship youth development programme, funded through the NCS Trust. NCS offers 16 and 17 year-olds from different backgrounds the chance to take part in a range of challenging activities away from, and in, their communities.

The Programmes Manager will assist their counterpart in delivery of the NCS programme at peak times; specifically working on seasonal staffing, training and wave management. You will be part of an out of hours on call rota and be required to be on site on programme start and finish days. When on call you will be required to provide programme guidance and support on safeguarding and incidents.

 Key Tasks and Deliverables

•  Work closely with the Programmes Director, Programmes Manager and your direct reports to ensure the successful and effective implementation of the above programmes
• Assist with out of hours on call duties for NCS residentials and The Junction Youth Centre- this will include incident management and safeguarding support
• Provide day to day management of the assigned projects ensuring effective programme delivery
• Plan projects, monitor overall progress, manage risks, opportunities and resolve issues as required to keep projects on track to agreed baselines and objectives.
• Provide direct line management to staff of the assigned programmes
• Demonstrate strong analytical skills and provide workable solutions to challenges/ barriers that may affect delivery
• Deliver programmes within set budgets and report planned and actuals to the Programmes Director/ funders.
• Report progress of projects at regular intervals to the Programmes Director.
• Ensure that reviews/meetings are appropriately conducted in line with the governance framework by chairing reviews and presenting progress reports to the Senior Management Team and external partners.
• Regularly review against agreed standards to ensure that project requirements are being met.
• Ensure you are well informed of contractual requirements and be able to adapt to changes in delivery requirements quickly and effectively.
• In this senior role you will have strategic responsibility for managing areas of activity involving the young people that we work with. You will have significant responsibility for Safeguarding and the safety of young people as they interact with the organisation.
• Raising the profile of Action4Youth, young people, the value of youth work and promote non-formal learning.

DUTIES AND RESPONSIBILITIES

• Support events and meetings when required.
• Effectively monitor, report and evaluate all aspects of work.
• Support the continued development of quality standards as specified by Action4Youth.
• To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.
• Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people. 

Other Duties

To carry out any other Action4Youth duties as required by the Programmes Director, SMT or CEO including:

• Attending meetings as required
• Fulfilling any other reasonable duties requested by the Programmes Director, SMT or CEO
• Providing written reports for Action4Youth meetings when required.
• Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
• Attending relevant CPD training events in line with Performance Management appraisal.
• Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
• Working within the guidelines of Action4Youth policies and procedures.

Person Specification – Programmes Manager

Essential 

Experience/ Knowledge:

Strong youth engagement and facilitation experience.

Previous work experience in the youth, education or community sector.

Experience of planning, monitoring and evaluating work with young people.

A full UK driving licence and access to a vehicle. 

Technical Job Related Skills:

Excellent communication skills, including being able to positively engage with young people and parent/ guardians from a variety of different backgrounds.

Ability to plan, prioritise and organise own workload.

Confident user of IT, including Excel, Word, PowerPoint, Social Media and CRM systems (Salesforce).

A flexible approach to work including willingness to take on tasks outside the normal remit and to work irregular hours.

Experienced line manager with good knowledge of HR processes.

Personal Job Related Skills:

Integrity and discretion when dealing with sensitive information.

Committed to young people’s personal and social development and to providing opportunities which enable them to reach their full potential.

A positive, enthusiastic and ‘can do’ approach to work.

Committed to your own learning and development

Confidence to present to and coordinate large/small, formal/informal meetings.

Ability to share information and work collaboratively with other agencies and stakeholders.

Prioritise and manage large workloads.

Work with and report to the Programmes Director.

Proven track record of effective line management.

Ability to work alone using own initiative.

A team player who is enthusiastic, friendly, approachable, flexible and a good problem solver.

Strong interpersonal skills, tact, sensitivity and diplomacy.

Understand the ethos, values and culture of Action4Youth.

Demonstrate an awareness of equal opportunities.

Education and Training:

Be committed to personal development and further training, as appropriate to the development of the role and Action4Youth.

Desirable

Experience working with young people in a residential setting

An understanding of the charitable/voluntary sector

Practical experience of designing and delivering presentations to a varied audience

Previous experience of using a CRM system (Salesforce) and the ability to run reports as required.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Role Overview

We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.

This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for over 100 years. We are currenty undertaking a major transformation programme across all of our operations, including, but not limited to, resource identification across our services, reviewing software use, realigning workflows across our infrastructure, whilst upgrading systems and improving processes. The newly formed Finance & Business Services team is seeking to fill the Business Services Manager position as part of this growth. 

The role will be hybrid and flexible by agreement in keeping with the charity’s workflow patterns. Please note that the hours for this role will be Monday-Friday, 35hrs per week.

About the role:

• Experience of leading, then developing the skill sets of operational teams across multiple departments.
• Strong negotiation skills to get the best deals from contract.
• Experience of analysing management information and making recommendations to inform decision making is essential.
• Experience of working on own initiative within policy, procedural and legislative requirements.
• Experience of having worked in a charity or social housing is essential
• Evidence strong IT skills, systems implementation and process review.
• Excellent knowledge of operational policies and procedures.

Qualifications:

• Essential - qualified by experience, demonstrable by previous roles closely aligned to the above job description.
• Degree educated, with a further qualification from the Charted Management Institute or the Institute of Leadership and management (desirable).
• Educated to a minimum of A-levels (or equivalent) in English, Maths and/or Business (essential).
• Demonstrable commitment to and evidence of continuous professional development and learning.
• Self-starter with a flexible mindset, able to deal with deliverables and objectives changing at
• relatively short notice.
• Logical and proactive approach to issue resolution, able to break down a problem into its parts,
• assess the available options and identify a recommended solution.
• Strong business acumen and detailed knowledge of the supported housing area.
• Strong leadership and management skills and the ability to assign tasks to the correct team or team member.
• Strong interpersonal skills plus good communication skills, both written and verbal.
• Good organisational skills including being able to prioritise a diverse workload to ensure targets are achieved and the ability to work to monthly deadlines.
• Good team working skills.

As a small organisation we look forward to recruiting a strong team player who is enthusiastic about developing a new role.

If you would like more information regarding the role, please view the JD attached.

This position may be subject to DBS checks