Temporary Direct Employer Jobs

Cambridge City Foodbank is looking for a Campaign Coordinator to join our team for an 8-month fixed-term contract to organise and mobilise people who have experienced poverty to take action as part of the Guarantee Our Essentials Campaign.

As a Cambridge City Foodbank employee, you will work closely with Trussell to deliver a local campaign strategy, influencing Cambridge MPs to support an Essentials Guarantee, and mobilising people with lived experience to take part. This role is at the heart of Cambridge City Foodbank’s work to end the need for food banks, and part of Trussell’s national Campaign Coordinator programme. The role is grant funded by Trussell and you ill be working with a small team of Campaign Coordinators at other UK food banks.

The Campaign Coordinator will be supported to use organising principles as part of their role. You will travel between different locations in the community, including Foodbank Welcome Centres and Fairbite Food Clubs, meeting people who are struggling to afford the essentials, arranging 121 conversations with them, and developing their commitment and confidence to take part in the campaign. You’ll also maintain relationships with local stakeholders and bringing people together to plan campaign actions.

Find out more about Guarantee Our Essentials on the Trussell website.

DUTIES:

The Campaign Coordinator will:

- Build a network of people with lived experience of poverty and mobilise them to take part in campaign actions, including  attending the national lobby day in Westminster.

- Lead community outreach including visiting Foodbank Welcome Centres and Fairbite Food Clubs and leading door-knocking sessions, connecting with people facing poverty and recruiting them to join the campaign.

- Hold 121s with people with lived experience of poverty, building their capacity for leadership and their commitment and confidence to take part in campaign actions.

- Involve people with lived experience and community stakeholders in designing and carrying out local campaign actions.

- Support local influencing work, engaging with MPs and Councillors to further the aims of national Guarantee Our Essentials campaign.

- Deliver Trussell’s local campaign strategy, working with the Organising and Local Mobilisation team at Trussell, and engage with the training and support on offer, including work with other Campaign Coordinators in the Trussell network.  

Personal Specification:

Technical skills and minimum knowledge:

• Experience mobilising people to take action as part of a campaign for change.
• Experience of working with people facing poverty, and knowledge of the main drivers of poverty in the UK.
• Experience communicating with people with different backgrounds, abilities and experiences.
• Experience facilitating meetings and planning engaging group activities.
• Ability to build relationships and gain trust of people with lived experience of poverty and using food banks.
• Ability to motivate and inspire others.
• Ability to travel around Cambridge.

 Behaviours and competencies:

• Friendly and trustworthy.
• Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner.
• Commitment to the vision and values, and respect for the ethos, of Cambridge City Foodbank and Trussell.

The post holder will be expected to work in person across Cambridge a minimum of three days a week, and be based from our office in North Cambridge when required. 

Our Vision, Ethos & Values:

Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2023: our amazing team of 200 volunteers provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.

At EMERGE 3Rs, our volunteers are the heart and soul of our charity.  They fulfil many varied roles and without them EMERGE’s activities, including Touch Wood and FareShare Greater Manchester, would have far less social and environmental impact.

Our Give & Gain employability programme is aimed at enabling people to develop the skills, confidence, and aspirations needed for job success. We support people from all backgrounds who face barriers to employment and whose skills often go unused or undiscovered.

Working with the Volunteering team and other key staff, this role assists in promoting the benefits and opportunities of the Give & Gain Programme at EMERGE. You will help us to recruit additional volunteers from the local community and beyond, by identifying and connecting with new networks and operational partners.  You’ll be a strong communicator, happy to jump on the phone or take the lead at in-person recruitment events.  You’ll be an experienced administrator with good data management skills to ensure we can accurately report to funders on our outreach and track the volunteers who participate in the programme. An understanding of handling confidential data, meeting targets and deadlines, and experience in recruitment are key skills for this role. 

Home based (West Sussex and South Berkshire)

About us

Our vision is to save everyone. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

Some of the benefits

• A vehicle will be made available to carry out your duties
•  Flexible working
• 26 days’ annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance
• Optional health and dental cash plan

Your role

As a Community Manager, you will be responsible for:

• Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters

About you

You’ll be:

• A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
• Able to work as part of a high-performing team, but equally confident working independently, out and about in your area
• Passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

• Significant experience of engaging supporters, volunteers and the general public
• Exceptional written and verbal communication skills
• People leadership experience, ideally in leading volunteers in a collaborative environment
• Experience of seeking out and implementing new opportunities for improved performance
• Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole.
• This post requires a valid driving licence.

For more information and to apply, please visit our jobs page.

Closing date: 31 October 2024.

Interview date: w/c 11 November 2024.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

We’re looking for a creative digital communicator who will enable Digital mission across the District.

This role is perfect for someone with passion for digital evangelism, discipleship and Christian community. It will give the successful candidate the opportunity to work within a team to encourage the Circuits and churches within the Northampton Methodist District to engage in the Mission of God Online.

· In partnership with the District Mission Team, develop digital resources for the District’s New Places For New People-FEAST (friends exploring and sharing together)

· Be at the forefront in developing a digital resources suite tailored to the priorities of the Mission Development Plan to aid the Circuits and Churches in their mission.

· To assist Circuits and worshipping communities with their missional strategy in upskilling and training digital leaders across the District.

· Provide crucial theological understanding of how the people called Methodists can form an online church

· Lead the social media across the District’s social platforms- planning, curating, and scheduling regular content for all social media channels.

· Develop best practices for digital safeguarding online in partnership with the District safeguarding team

· Collaborate with the District Chair and wider staff team and ensure the website is maintained and used to resource the stakeholders that visit

· Monitor all social media channels to ensure comments, complaints, and queries are dealt with appropriately and in good time, identifying issues that need response or escalation.

· Identify digital opportunities (such as campaigns, events, and social trends) that local churches can use

· Provide digital support for online and onsite events e.g., Synod and ReNew events.

· Produce regular social media analytics and insights, including identifying trends from social media feedback, sharing results with key stakeholders, and using findings to inform future activity.

· Contribute to mission team project planning and idea formation and speak into the broader digital connexional work where appropriate. 

Are you looking for a new Challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for passionate, skilled and self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care.

This is an exciting opportunity to work in a new project, within an existing team, across the Wessex area.

We are a patient-led organisation, and you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

Our current services include:

• Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services. 

• Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.

• Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience. 

As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model. 

Position: Volunteer Coordinator

Responsible to: Deputy CEO

Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London. 

Hours: 14 hours per week (part-time), around volunteer availability and access needs.

Salary: £27,000 per year pro rata to 14 hours per week

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification. 

Interviews will take place at our Anerley office on Thursday 21st November. 

Closing date: Sunday 10th November 2024.

What you will do:

• Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
• Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs. 
• Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
• Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.

This job is for you if:

• You have personal lived experience of Disability.
• You have a strong local presence within Bromley Borough.
• You are highly motivated and practical, with a 'can-do' approach to work.
• You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
• You have experience of delivering work to meet targets.

This role combines community engagement with active participation opportunities for local people. Being a trusted and influential presence locally this role will seek to create spaces that enable people from a diverse range of backgrounds to share their experiences. The role requires bringing together other community organisations and facilitating opportunities that get people talking and involved in activities they may not have tried before. These roles play a pivotal role in contributing insight to the wider place expansion work programme being coordinated by Together Active.

Role outcomes

• Improve wellbeing outcomes for families as part of place expansion work.
• Increase in number of people attending community activities.
• Mechanism in place for hearing experiences of least heard people in priority communities.
• Contributed to increased community cohesion.

What does this mean day to day?

• Co-produce programme of activities complementary to HAF and other initiatives operating locally.
• Build strong relationships with local providers and influencers
• Work with Together Active development team to embed action research approach into work.
• Support the development of peer researchers to assist activities.
• Be an active and visible presence locally proactively identifying opportunities for informally listening and learning to take place.
• Support local community organisations to test activity provision as part of their offer.
• Collate and analyse feedback and insights gained to place expansion programme board.

How we value you

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
• Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
• Death in service scheme up to the value of three times actual salary
• Wellbeing Grant - £50 voucher per year to spend on health and wellbeing
• Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
• Up to 8% employer contribution to pension scheme
• Reimbursement of the cost of a standard eye test as a user of visual display equipment
• Access to Cyclescheme
• Annual CPD courses offered by Staffordshire University
• Online skills training platform - for employees to use to broaden their professional and personal development across a range of online courses.
• Access to counselling service.
• We are also currently developing a scheme with staff to ongoing costs related to staying well/being active.

Key Responsibilities

To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.

Disability Evidence, Policy Research and Learning

With EAM support the ongoing CBM UK Research and Evidence workstream, through:

1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.

2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.

3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.

4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects.

5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team.

6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.

Dissemination and Communications

1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.

2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.

3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.

4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.

5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group.

6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.

Other

1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.

2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.

3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally.

4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate.

5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.

Please download the recruitment pack for full details.

You will have a strong knowledge of current issues in relation to racial and social justice and the ability to illuminate their importance to individuals and Quaker communities in ways which support Quaker witness and inspires others to bring about change in the world.  You will be able to coordinate and develop programmes, and to deliver learning which focuses on equity, peace and justice. You will have strong networking skills and be able to work with partner organisations and associate tutors in delivering this work.

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location: Based at home/preferred place of work, with travel across the region as required

Hours: 37.5 (full time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full fixed term contract, ending 31 March 2026

Salary: 35 hpw £27,000 pa - pay review pending Jan 2025

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

Connected Futures is Youth Futures’ systems change programme. It aims to foster joined-up solutions to the complex issues and barriers facing disadvantaged young people.

We are looking for a capable, proactive person to support the overall programme management approach for Connected Futures. The Senior Programme Support Officer will support the Head of Programmes to develop and deliver an approach to programme and project management across Connected Futures. The postholder will take the lead on specific tasks, and coordinate the work of the wider cross-organisational Connected Futures team.

You will liaise with external partners and stakeholders, as well as supporting multiple internal customers and workstreams, often to tight deadlines. You will support key external and internal engagement processes, working with colleagues to ensure the smooth running of meetings and capture key decisions and inputs to feed back into programme delivery.

This is primarily a project management role, enabling a cross-functional team to work effectively and efficiently together on a complex, fast-moving and high profile programme. As well as dealing with tasks as they emerge, you will work across the team to keep track of progress, identifying any issues and risks, and enabling the Head of Programmes and other internal stakeholders to gain an overview of the programme as a whole.

This role is fixed term to January 2026 and can be based at any of our hubs located in London, Birmingham or Leeds.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please download the job recruitment pack.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Home-Start Bradford District offers a unique service, recruiting and training volunteers who have parenting experience themselves to visit families with at least one child under five in their homes, offering informal, friendly and confidential support designed to increase the confidence and independence of families.

With a 25 year track record of delivering valued support to families and children in the area, Home-Start Bradford District is looking for a Business Manager (Co-leader) to bring a broad range of skills and experience which will develop and support the charity through its next phase of development. It's a varied and challenging role with considerable scope to make an impact on the organisation at an exciting time - working with a fantastic team making a huge difference to families across Bradford.

Working alongside our Operations Manager to co-lead the charity, you will together ensure that Home-Start Bradford District achieves its charitable objectives, working closely with the Board of Trustees to lead the team, implementing and continuing to develop the charity’s Strategic Plan, and ensuring that the necessary resources are in place to maintain the sustainability of the organisation.

The Business Manager will lead on the development and implementation of income generation, the financial management of the charity, the processes and administrative needs of the team, data and reporting, and the charity’s governance and legal obligations. They will need to make their mark quickly, identifying and generating new sources of income, with a particular focus on seeking commercial or unrestricted income.

Key responsibilities

This is a strategic role for which the key responsibilities are:

• Business development and strategic planning
• Income generation
• Financial understanding, budgeting and reporting
• Organising, understanding and communicating data
• Effective networking, PR and marketing
• Good governance

What we are looking for

As the successful candidate, you will have:

• demonstrable experience of leadership in an organisation of comparable scale and complexity
• experience of operating at Board level and capable of working with and alongside our board of trustees
• excellent knowledge of organisational development, with a successful track record of securing significant income
• proven experience of developing and implement wide-reaching strategies that successfully deliver objectives
• collaborative leadership skills with the ability to work alongside a Co-leader, and to bring out the best in a team
• a proven track record of taking financial responsibility, and setting and controlling large-scale budgets
• experience of organising, understanding and communicating data.

If you have a customer-focused mindset, experience of managing events, and a knack for building relationships, we have an opportunity to join our passionate and driven Fundraising team on an initial 12 month contract.

The pandemic pet boom, poor breeding practices and the rising cost of living mean that rehoming centres, like Bath Cats and Dogs Home, are contending with unprecedented numbers of animals with complex medical and behavioural problems. 

Now, more than ever, we need the support of the community around us to ensure that every cat and dog has the opportunity to enjoy a healthy life and a happy home.

The Fundraising and Partnerships Assistant will support the Corporate Partnerships Manager and the wider Fundraising Team to deliver and develop our engaging programme of events, and exceptional supporter care and stewardship.

In return, you’ll play a key role in a passionate and driven team. You’ll work across the charity and immerse yourself in the world of animal welfare, in order to provide a first-class experience for our supporters.

We commit to being kind, inspirational, dedicated, open and honest, and expert. If our values match your own, and you are inspired by the work that we do, then we’d love to hear from you.

Key responsibilities

•  Provide excellent customer care to supporters, community groups, team, and volunteers.
•  Plan logistics, and delivery of events like the Bath Half Marathon.
•  Build strong relationships across the charity to deliver events and respond to queries.
•  Deliver engaging communications to enhance supporter experience.
•  Co-ordinate and deliver tours of the BCDH, including animal care demonstrations.
•  Support our incredible Volunteer Community Fundraising groups to meet income targets.
•  Manage income processing, coding, and reconciliation of donations.
•  Ensure supporter data is securely managed in line with GDP

The successful candidate will be responsible for developing and implementing strategies to enhance our organisation’s brand visibility, media presence, and digital outreach efforts. This role requires a proactive, open-minded individual who is adaptable to changing needs and committed to staying ahead of market trends in the digital and media landscape.