Contract Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working across third sector organisations you will build and maintain relationships to input to policy and influencing, both as SWA as well as jointly with others. You will maintain good working relationships with civil servants, challenging ideas and find solutions where necessary.
The role includes inputting to and submitting consultation responses, researching and writing briefings, preparing for SWA to providence evidence in parliament, keep our communications team up to date with policy inputs and changes, and input to good practice stemming from policy changes. All of these roles, requiring great working relationships across the organisation, but especially with Membership and Training.
We’re looking for someone with experience in a similar role, with specific knowledge of the Scottish policy landscape and the potential that offers. We’re looking for someone who can work across domestic abuse related topics – examples including economic abuse, child contact, the welfare system. We ask that you re a self-starter, ready to apply these skills creatively to meet our strategic priorities. Excellent written and verbal communications skills go without saying: you’ll be skilled in the ability to engage confidently with a range of different audiences, and be adept at writing to suit them, working alongside colleagues across SWA and our members across the country.
The client requests no contact from agencies or media sales.
As our Director of Communications and Corporate Affairs, you’ll deliver and drive the PR, corporate communications, and corporate affairs strategy, promoting and protecting the British Heart Foundation (BHF)’s reputation, building brand awareness, and generating support and engagement to ultimately drive income.
Reporting to the Chief Marketing and Fundraising Officer, you'll deliver the media engagement, press and comms strategy, thought leadership strategy and content generation to build brand awareness, credibility, and influence policy decisions. Accountable for the development and delivery of the corporate communications and reputation management strategy, and stakeholder engagement strategy for alumni and ambassadors, you’ll also own the crisis response process and be responsible for internal change messaging.
In this highly collaborative senior leadership role, you'll also advise the Chief Executive, Executive Group and Trustees on communication strategy and communications and work closely with the Chief People Officer and Director of Policy and Public Affairs to ensure alignment of communications strategies with planning processes and policy and public affairs strategies. Additionally, you’ll collaborate with the Director of Brand, Acquisition and Health Marketing to deliver integrated campaigns across earned, owned and paid media.
You'll role model our values, provide effective and authentic leadership, and grow colleague engagement. Engaging teams to provide clear direction, motivation, and coaching, you'll enable them to perform at their best and drive the delivery of the Directorate’s strategic plans.
Working arrangements
9–12-month fixed term contract, covering an internal secondment.
Start date: As soon as possible. Candidates must be available to start by Monday 2 September at the latest.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least two days each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview.
About the team
The Communications and Corporate Affairs team comprises of 25+ communications professionals across a variety of specialisms including press, PR, and engagement, covering all four UK nations.
About you
With outstanding leadership skills and experience of leading a communications function within a large organisation, you have experience of implementing PR campaigns, multi-faceted communications solutions and delivering PR account management to exceptional levels.
With an awareness and passion for a wide range of media tools, you bring comprehensive knowledge and understanding of the media landscape across online and offline communications, the marketing planning process, and BHF’s cause and objectives.
A confident and ambitious communications specialist, able to deliver transformation and strategic programmes, you have intellectual flexibility and the ability to develop strong working relationships at Board/Senior leadership level. A highly effective organiser who can prioritise and manage multiple complex projects and stakeholders, you possess excellent problem-solving skills and the ability to inspire excellence in others and build high-performing teams.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Could you be our new Delivery Team Senior Manager?
This is a temporary role to provide senior programme and people management for our delivery team at the British Institute of Human Rights (BIHR). The role is fixed term during our Head of Policy and Programme’s maternity leave.
BIHR is made up of a talented and experienced Delivery Team who are Human Rights Act (HRA) practice specialists. For this post we are looking for an excellent manager, committed to supporting a small, busy, expert team to deliver Human Rights Act (HRA) practice, communications and policy work.
Your operational management and strategic thinking are the primary skills and experience needed. You do not need to be a subject expert in the HRA; that is the job of our Delivery Team. You must however, like all of BIHR’s team, be a champion for our work and bring the skills, knowledge and experience needed to support our team in the planning and delivery of BIHR’s objectives
This is an exciting role for someone with established management experience in the charity/voluntary sector, with a keen interest in UK human rights.
Applying for the role
Please click on the 'Apply via Website' button (above or below) to:
- Get more information about the role, how to apply, and the selection and intterview process/timing.
- Download an Application Pack and Application form (and an optional Equality & Diversity Form).
Please also note that:
- Completed application forms must be received by 12 noon on Thursday 11 July 2024; we regret that late applications will not be considered.
- You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.
Thank you for your interest, and we look forward to receiving your application form.
BIHR's mission is to support people and organisations to use human rights advocacy and approaches to achieve positive social change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VCSE Strategic Lead (Living Well and Wider Wellbeing)
30 hours per week (0.8 post) – over 4 or 5 weekdays, core hours between 8am – 6pm (excluding a 30-minute break)
NJC Point 31 - £39,186 per annum (£31,349 per annum for 30 hours per week)
2-year fixed-term contract
Location: Salford CVS’ office Eccles and various community venues across Salford
The VCSE Strategic Lead for Living Well and Wider Wellbeing is an exciting new role that will be focused on ensuring that the VCSE sector has voice and influence so that Salford people are supported to live well, with a focus on mental health and wellbeing.
The role will be aligned with Salford’s Living Well programme and the city’s Mental Health Collaborative. These are the cornerstones of the design and development of innovative solutions to adult mental health provision in the City. As well as the alignment with Living Well, the lead will also focus on creative health, placed-based working, and physical activity.
The Strategic Lead will work across a broad spectrum of VCSE and public sector partners that design, commission, or deliver activities and services that support the Mental Health and Wellbeing of Salfordians. This spectrum includes NHS Greater Manchester, Greater Manchester Mental Health Trust, Salford City Council, START, Mind in Salford, Salford Community Leisure, Salford Sport, and Physical Activity Alliance.
The Strategic Lead will play a key role in ensuring that there is collaborative working and effective communication within Living Well. This also includes key stakeholders, strategic partners in Salford, Local Authority, VCSE, and NHS organisations.
Living Well
Living Well is an innovative new service created and delivered by a partnership between START, Mind (Salford), Six Degrees, and Greater Manchester Mental Health Trust. A multi-agency team, collaborating to provide positive, humanistic, and safe experiences for those experiencing poor mental health who are unable to meet the threshold for community mental health services.
This post requires an enhanced level DBS check.
The successful candidate will need to demonstrate extensive experience of building multi-sectoral partnerships and relationships, as well as having outstanding communication skills. They will also have a clear understanding of the VCSE sector, preferably in Salford, and mental health and wellbeing context across Greater Manchester.
If that sounds like you – then we want to hear from you!
Closing date: Friday 26th July 2024 at 12 noon
Interview date: Thursday 15th August 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2024. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed Term Contact - starting either 10 or 17 September 2024 till January/ February 2025 (as required)
Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period)
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - two days per week onsite
About the role
We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing, and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need and helping out in our centres.
This is great role to kickstart your career in the housing, homelessness, or volunteer events sector.
About you
To be successful in this role you will have…
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Experience of providing administrative support in a busy events or project based environment
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Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner
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Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences
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Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines
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Experience of providing administrative support including general office duties and maintaining accurate records
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Strong IT skills and ability to utilise databases in order to process data effectively
You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: 21 July 2024 (at 23:59)
Interviews will be held on 30, 31 July and 1 August 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About Resource Futures
Our vision is to create a sustainable world. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of a creating a sustainable world. We are motivated by the impact of our work and how it feeds into wider issues of climate justice and circular economy. Our work is far-ranging from supporting businesses to advising governments and delivering the evidence to support global change. Read more about our company and how we go beyond for our people, to help them grow and thrive.
The opportunity
CAG networks empower community groups to act towards a more sustainable future, focussing primarily on the areas of reuse, repair, waste reduction, sharing, surplus food, composting and wider biodiversity and sustainability. In 2023/4 CAG Devon expanded its geographic focus, becoming county-wide, and widening its topical focus. You will be coordinating the delivery of the new Community Action Groups (CAG) project in East Devon (see our parent project website, CAG Devon).
A CAG network provides community groups with the tools and support they need to thrive, such as support with governance, guidance, small grants, training and insurance, as well as opportunities for networking and sharing skills with other groups.
As CAG project coordinator for the East Devon area, you will be nurturing and supporting place-based community groups, so location is essential. The successful candidate must live in central or East Devon or be within a reasonable commuting distance of East Devon. Mileage will be paid for travel within the East Devon area.
You will liaise with the contract manager and the local authority representative and have experience and enthusiasm for sustainability, community development and grass roots activities. You’ll be joining a close-knit team, working with the CAG Devon Project Manager and Project Officer, and occasionally with our wider Resource Futures team.
What you will be doing
- Promoting the CAG Project across East Devon:
- Establishing contact with communities and key people, through networking, attending and speaking at local events, writing posts, blogs and articles, and speaking to groups.
- Contributing to the CAG Devon website and social media presence.
- Identifying the needs of local groups (with them), including the resources and plans needed to implement their community-based initiatives.
- Providing individual support to assist groups plan and implement their activities:
- Guiding communities in the development of practical waste reduction and wider biodiversity and sustainability projects.
- Providing advice on fundraising and project management for these projects.
- Providing support to community groups and volunteers through identifying and organising appropriate training events, skill sharing sessions and individual support.
- Supporting groups to engage with and make use of Resource CIT, CAG Devon’s current online monitoring and evaluation tool.
- Ensuring that the work meets the agreed objectives and targets of East Devon District Council and the objectives of the wider CAG Devon contract (with Devon County Council).
- Monitoring project progress and reporting quarterly on progress as well as compiling an end of year summary report, highlighting successes and making recommendations.
- Representing and promoting the project to external bodies as appropriate, acting as a representative for the wider CAG Devon project.
- Any other tasks as deemed appropriate to this post.
The essentials
- Knowledge and experience of community development approaches and community consultation methods.
- Experience of working in the community/voluntary sector, ideally on waste reduction and/or wider sustainability/environmental issues.
- Commitment to sustainable resource use and sustainable development.
- Experience of promoting activities via social media.
- Competent IT user, particularly Microsoft packages, MailChimp and WordPress.
- Experience of project management, including budget management.
- Experience of collating, monitoring and evaluating data and report writing.
- Excellent organisational and time management skills to meet deadlines.
- Excellent communication, networking, and people skills.
- An enthusiastic and constructive approach.
- Current full driving licence with own transport or ability to travel easily within East Devon district council area / boundary.
Great to haves
- Knowledge of waste reduction methods and wider sustainability issues.
- Knowledge of Devon and its communities, with a focus on East Devon.
- Experience of working in a small and fast-paced team.
- Experience of supporting groups with fundraising and reporting requirements.
- Experience of working with local authorities.
- Knowledge/experience of fundraising.
Benefits
- Embedded flexi working culture.
- 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use bank holidays for annual leave.
- One volunteer day each year (pro rata for part-time hours).
- Enhanced maternity and paternity pay.
- Enhanced sick pay.
- Scottish Widows Ethical Series 1 pension plan – the company will match up to 7% of your contribution.
- Life assurance cover.
- Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
- Established mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
- Cycle to work scheme and on-site showers at the Bristol office.
- On-site charging points for electric vehicles at the Bristol office.
- Subsidised professional membership such as CIWM or IEMA.
- An opportunity to become a company member, contributing to decision making and the future of our business.
- Access to our Consultative Group platform – a representative group of employees that provides an anonymous vehicle for employee voice, raising issues and engaging senior management.
- Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
- Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunch and Learn’ and other sessions to share skills and knowledge across all roles.
- Two annual team activity days, each followed by evening socials.
- Green Bristol location, surrounded by nature, and only 10 minutes’ walk to the harbourside.
- Central Glasgow location near train stations, with roof terrace.
- An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
The client requests no contact from agencies or media sales.
About CAT
The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Powys, Mid Wales.
CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.
Key activities include residential short courses, vocational training and postgraduate degrees in a wide range of sustainability-related topics, with online courses and events offered alongside in-person learning.
CAT launched the Zero Carbon Britain Hub and Innovation Lab in 2020 with support from the Moondance Foundation. This was initially a three year project and received further funding from the Moondance Foundation to run the Innovation Lab for a further three years. The aim of the project is to improve the capacity of councils and communities to turn climate emergency declarations into action and create systemic change in order to increase resilience to climate change.
This will be achieved by offering a programme of support aimed at increasing the competence, confidence and effectiveness of policy makers, communities and organisations in developing zero carbon policies and action plans. This support will include: using the Zero Carbon Britain model to provide people with the knowledge to create Zero Carbon Action Plans; delivering Zero Carbon Britain training using a ‘train the trainer’ model to increase the skills and capacity of communities to take action on climate change; supplying the tools to enable people to turn climate emergency declarations into action; setting up a digital resource hub and online network to provide peer support and increase confidence of individuals and communities to take action on climate change. In conjunction with the Zero Carbon Britain Hub, an Innovation Lab will identify key issues, priorities and tasks; develop ideas that impact on these areas; and create routes into larger scale impact or systems change.
Job details:
ZCBILM240216
Area of Responsibility:
Zero Carbon Britain Innovation Lab
Responsible to:
Co-CEO
Responsible for:
Research Assistant
External Trainers and consultants
Contract type: Fixed term – 2 years
Responsibility Grade: 7
Location: Flexible with regular visits to the CAT eco centre near Machynlleth
Hours: 37.5 hours per week. (1.0 FTE)
Working Days: Usually Monday to Friday, 9am to 5pm. Occasional weekend and evening working.
Salary and employee benefits:
£35,898 per annum.
CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays, plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).
CAT also offers an attractive package of employee benefits, including:
· a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre
· 40% discount on retail goods purchased from CAT
· Opportunities for CPD training, qualifications & professional memberships to be funded by CAT
· Opportunity to take 2 CAT short courses per year free-of-charge
· the opportunity to purchase additional holiday days
· a ‘Cycle to Work’ scheme (planned)
· 5% pension contribution
· generous maternity and paternity entitlement and Death In Service benefit
· 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.
Work remotely: See Location
Application deadline: 9am 5 July 2024
Interviews to be held: Week commencing 15 July 2024 (on site)
Expected start date: To be discussed at offer stage
Overview of Role
The postholder will manage the Zero Carbon Britain Innovation Lab, to improve the capacity of councils and communities to turn climate emergency declarations into action, identifying key issues, priorities and tasks, developing ideas that impact on these areas and creating routes into larger scale impact or systems change, in order to increase resilience to climate change.
Main Responsibilities
· To work with the Zero Carbon Britain Hub Team and External Evaluator, to clarify aims and capabilities, identifying key issues, priorities and tasks the Innovation Lab could help tackle, assessing current and potential innovation capabilities and gaps
· To design the Innovation Team model
· To manage all staff employed to deliver on the Innovation Lab
· To liaise with the Head of Development to identify other sources of funding for developing the Innovation Team model and building the Innovation team
· To develop and implement Innovation Lab methodology, piloting and delivering innovation Labs
· To put in place effective systems, policies and procedures for the effective management, monitoring and evaluation of the Innovation Lab in order to deliver on the project’s aims and objectives, outputs, outcomes and impact
· To work with the Graduate School of the Environment and contribute to teaching on the Masters in Behaviour Change and other Masters degrees
· To represent the Innovation Lab externally
· To liaise and work in partnership with appropriate external organisations, to support the needs of councils and communities to turn climate emergency declarations into action
· To manage external consultants and staff tasked with delivering training and consultancy
· To prepare marketing material and publicise the project and its activities
Any other appropriate duties as defined by the Co-CEO
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
We are now recruiting for a new role in the Resources Team, Crisis at Christmas to support with coordinating the material donations needed to set up and run Crisis at Christmas centres and services. Every year, Crisis at Christmas opens its doors to people who need our support, offering warmth, accommodation, healthcare, food, and specialist advice. Last Christmas we worked with over 6,600 people facing homelessness through our day centres and hotels in London, and Crisis Skylight centres across Britain.
Contract: Fixed term contract from 10 September 2024 to 28 February 2025
Hours: Full time, 35 hours per week. Core working hours are 9am – 5pm, Monday – Friday, but due to the nature of the project some weekend and evening work may be required.
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite
About the role
As a Project Coordinator – Resources your role will involve building relationships with current and new corporate donors to ensure we can resource all the required material donations we need to run the Crisis at Christmas centres in London. Gift in kind donations we require range from food and beverages to clothing, hairdressing equipment and minibuses. This is a varied role that involves researching donors, communicating with large corporate companies, managing volunteers, and running community donations.
About you
To be successful in this role you will have:
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Experience of customer service and ability to deal with working with partner organisations and donors via phone and email in a professional and friendly manner.
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Strong organisational skills with an ability to manage multiple priorities
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Excellent IT skills with experience of using Microsoft Office software, in particular Word, Excel, PowerPoint, and SharePoint.
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Strong problem-solving skills and the adaptability to modify plans in response to unexpected complications.
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Good communicator who considers their audience and can work efficiently as part of a team.
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Strong attention to detail and ability to process data accurately.
You may have experience running events or working on busy projects or have experience in a busy customer service or fundraising environments. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 14 July 2024 (at 23:59)
Interviews will be held on Wednesday 24 July 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
We are seeking a Therapeutic Practitioner to join our newly established Health Team. This specialist role will enhance our current provision and improve the quality and breadth of mental health support available to young people. The successful candidate will work within the Health Team, in collaboration with our partner organisation Camden & Islington Young People's Service, to deliver 1:1 emotional and practical support, assist in our drop-in service, and facilitate workshops for all young people experiencing homelessness.
You will specialise in helping young people improve their self-confidence while improving their understanding of difficult emotions such as anger. Additionally, you will focus on developing their thinking and practical skills, as well as coping and de-escalation strategies. Your work will aim to improve relationships among young people within the day centre, and continue to promote trauma informed working practices across New Horizon, so that all of our services are designed to address the psychological and emotional needs of young people who are unsafe or facing homelessness.
You will have the unique opportunity to contribute to the development of an important and innovative new role. You will be provided with your own theraputic support delivered by a highly experienced clinical psychologist and regular individual and group clinical supervision. You will also be given opportunities for further professional development through training and consultation through New Horizon and our Camden & Islington's Young People Service.
Closing Date: 9am, 29th July 2024
The client requests no contact from agencies or media sales.
Blue Cross is searching for a motivated and results oriented Events Officer to join our team on a 12 month maternity cover contract. In this role, you'll play a vital part in supporting Blue Cross's mission by supporting the development of exciting community and event fundraising activities.
You'll manage a diverse portfolio of fundraising events, ensuring they align with our financial goals and generate income to support the vital work we do for animals.
Here's a glimpse into what your day to day might look like:
- Working closely with the Community & Events Manager to deliver on fundraising targets and ensure the success of our events.
- Taking ownership of project management for various fundraising events, including physical and virtual challenges like the London Marathon. This could involve everything from planning and logistics to participant recruitment and post-event evaluation.
- Developing engaging marketing strategies to attract new participants and build a loyal following for Blue Cross events.
- Conducting research and benchmarking within the fundraising sector to ensure Blue Cross remains competitive and at the forefront of innovative fundraising techniques.
- Working collaboratively across the organisation to promote Blue Cross's work and build strong relationships with internal teams. This could involve leveraging their networks and securing key information for upcoming projects.
Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth.
About you
You'll thrive in a fast-paced environment, where you excel at managing multiple projects and consistently meet deadlines. Strong financial acumen is essential, with experience developing fundraising reports, managing budgets, and conducting financial data analysis.
Excellent communication skills, both written and verbal, are key to connecting with a diverse range of stakeholders, including donors, sponsors, participants, volunteers, and more. A collaborative spirit and a creative mind for developing innovative fundraising strategies are crucial.
Most importantly, you'll share our passion for Blue Cross's mission and be flexible for occasional travel and out-of-hours work.
Knowledge, Skills & Experience:
- You have proven experience working in event fundraising and a demonstrable track record of success.
- You'll know how to research, plan, deliver, and evaluate a diverse range of fundraising activities, ensuring they're impactful and achieve their goals.
- You'll work seamlessly with internal and external agencies to ensure project success, leveraging their expertise and resources.
- You can develop and deliver marketing plans to attract participants through various channels, maximising event reach and engagement.
- With excellent written and face-to-face communication skills, you can connect effectively with a diverse range of stakeholders, inspiring action and building strong relationships.
- You can manage multiple projects with conflicting priorities while remaining organised and delivering results.
- You have experience collaborating with other fundraising teams to deliver diverse activities across events, corporate partnerships, and key supporter cultivation initiatives.
- Driving license required.
A bonus if you have:
- Proficiency in spreadsheet software for financial data analysis.
- Experience working with fundraising databases and MS Office suite (Word, PowerPoint, and Excel) to manage donor data, create reports, and communicate effectively.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 14 July 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross Benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and Personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
We are searching for a Partnerships Manager (Maternity Cover) to join Jamie’s Farm’s HQ team, working across an exciting and growing charity. You will play an important part in facilitating the further growth of the charity, forming new partnerships and thereby enabling thousands more young people to benefit from our support. This is a temporary position to cover maternity leave.
Please note: The deadline for application is 9am Monday 22nd July 2024.
Salary
£31,500 - £36,750 pro-rata
Contract
Temporary 12 month fixed-term contract
Reports to
Head of Operations
Direct Reports
None
Location
This job will be based at our gorgeous Bath Farm, which also acts as the charity’s HQ. The successful candidate will need to be at the Bath Farm at least two days a week. This role will involve regular travel in order to build connections with potential partners and to develop relationships with all of our farms. It will also involve attendance at conferences and events, to help raise our profile.
About Jamie’s Farm
Jamie’s Farm is a charity which helps young people to flourish at home, in education and in the community through an intensive weeklong immersion in rural life. During a busy residential stay, young people help us run large working livestock farms and tackle many challenging and unfamiliar jobs, designed to offer everyone an opportunity for achievement, thereby building their self-esteem and confidence. They live in a supportive family environment that encourages them to push themselves out of their comfort zone. Our therapeutic input makes use of individual and group sessions to allow children to reflect on their lives on the farm and back home, to draw out tangible strategies for improvements to be realised when they return home.
Our programme is shown to have long term positive impacts on the lives of the young people we support. At the end of their visit, 66% of all young people showed improved mental wellbeing. Six weeks after their visit, of those with concerning attendance, 67% were no longer of concern. Six months after their visit, of those previously at risk of permanent exclusion, 64% were no longer at risk. These dramatic changes are only possible through the combined efforts of the entire Jamie’s Farm team.
Partnerships Manager Role
Jamie’s Farm is quickly growing to help meet the increasing needs of young people from around the UK. The legacy of the pandemic, increasing mental health challenges and the cost-of-living crisis are all causing more children than ever to need the support of programmes like ours. Our existing farms are all full to capacity and booked many months ahead. As part of our strategic plan, we wish to grow our capacity and expand our geographical presence so that we can help more children, from more communities, during the second decade of Jamie’s Farm’s history.
The Partnerships Manager plays a crucial role in the next phase of Jamie’s Farm’s growth. Our new farm in Skipton opened its doors to young people for day visits in April 2023 and is currently undergoing development as another residential farm. We have also just purchased a second farm near Bath, which is currently being developed. Combined, these two sites will allow us to work with another 80 partners and support almost 1,000 more young people every year.
The Partnerships Manager’s principal task will be finding and developing these new partnerships. This will involve building relationships with schools, local authorities, academy chains and other charities around the country, sharing the benefits of a Jamie’s Farm programme and supporting them to make a visit possible. The Partnerships Manager will also work closely with other members of the HQ team to develop and expand other earned income streams, all of which are used to directly subsidise our groups of visiting young people.
Benefits
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A warm, welcoming and vibrant working environment based on a beautiful farm just outside of Bath.
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All lunches provided and shared with our friendly team when on site.
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Generous annual leave entitlement.
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Pension scheme with a 5% employer contribution.
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25% staff discount to rent out any of our farm properties at weekends and in holidays
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Frequent team away days and celebrations, as part of a friendly and collaborative HQ team
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Personal and professional development opportunities throughout the year
Person Specification
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Good business acumen and entrepreneurial spirit.
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A clear and confident communicator, with the ability to adapt communications to a wide range of external audiences, both in writing and in person.
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A determined nature, with the motivation to see a process through from start to finish.
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Organised and systematic, to ensure opportunities are not missed.
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Innovative, with the ability to develop and implement new strategies to engage partners who haven’t yet heard of Jamie’s Farm.
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Experience of developing new partnerships which go on to be long term supporters/clients/customers.
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Ability to work collaboratively with colleagues across the organisation, in a fast-paced environment that relies on teamwork.
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A genuine passion for Jamie’s Farm’s vision, mission and methodology, with an eagerness and ability to inspire others with our unique approach and motivate them to work closely with us.
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A warm, friendly and personable attitude, allowing you to quickly engage new partners and develop personal connections.
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Someone who will embrace Jamie’s Farm’s values and act as a real ambassador for them, both internally and externally.
Please view the full job description on the Jamie's Farm website for further details.
Our team will also be happy to answer any questions you might have.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to support the effective coordination and future development of the Coastal Communities Network, Scotland, on a 2-year fixed term basis, at 80% FTE (30hrs/ week). The Coastal Communities Network Coordinator will work alongside Fauna & Flora’s team in Scotland to ensure dedicated support to the Coastal Communities Network and its constituent members, and undertake delivery of specific actions identified by the CCN Council.
The post holder will work closely with the Programme Manager, Scotland and the CCN Council, to support CCN’s wider governance and development, coordinate communication between members, and actively recruit new members. They will also have responsibility for managing CCN’s website, organising events, administration, communications, advocacy and representation of CCN. They will be responsible for liaising with and maintaining relationships with agreed stakeholders, taking forward actions on behalf of the CCN Council and development of policy outputs for CCN.
You will have excellent organisational skills, strong communication skills and the ability to coordinate communications across a large and disparate group. You will have good knowledge of the Scottish marine environment and current biodiversity & conservation issues, and an interest in community-based conservation.
In return, the role offers the opportunity to work within a vibrant and dynamic community network at an exciting stage of its development, with opportunity to apply your skills and expertise flexibly. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.
Please visit our website and download the job application pack for further details on how to apply
The closing date for applications is Sunday, 7 July 2024. Interviews are likely to take place during the week commencing Monday, 15 July 2024.
This role is not eligible for sponsorship for a Skilled Worker Visa.
The client requests no contact from agencies or media sales.
Are you results-driven with a proven track record of supporting innovative and engaging fundraising products? Would you like to make a significant impact to the lives of millions of people affected by heart and circulatory disease?
If so, you could be the Product Executive we are looking for!
As a Product Executive, you’ll work closely with the Product Delivery team to develop and deliver compelling, customer-centric virtual fundraising products. These include month long virtual challenges such as Walk 10,000 Steps a Day and Dechox. You’ll also work with the team to investigate and develop future virtual fundraising innovation opportunities.
Innovation and product development will be at the heart of everything you do. With a newly refreshed strategy set up to develop and deliver a sustainable and varied portfolio of mass participation and virtual events, your role will be critical in helping us generate net income to power our research and help save lives.
You’ll work closely with members of the Product Delivery Team and other expert functions across the organisation, ensuring that all activity is successfully planned, delivered and managed, and all financial and non-financial targets are met. As an end-to-end guardian of the products and propositions in our portfolio, you’ll facilitate an excellent customer journey from start to finish.
Working arrangements
Please note, this is a fixed term contract until August 2025, covering family leave.
Start date: As soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you will:
- Utilise excellent communication, organisation and analytical skills to contribute experience, energy and passion to product development and delivery, driving engagement and fundraising to meet ambitious targets
- Apply a solid understanding of marketing techniques and fundraising principles to effectively contribute to a diverse product portfolio
- Demonstrate a proficiency in leveraging customer, market and financial data to inform decision making
- Collaborate effectively with cross-organisational and external teams to ensure a seamless execution of products
- Have your “finger on the pulse” when it comes to any new technologies and emerging trends in mass participation and virtual fundraising, remaining proactive and innovative in your approach
If you’re ready to make your mark on one of the UK’s largest health charities and improve the lives of people with heart and circulatory conditions, apply now!
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Are you an experienced finance professional with a passion for non-profit work? War Child UK is seeking a dedicated Senior Finance Manager for a 12-month fixed term contract to oversee our month-end, budgeting, and forecasting processes. You will support our UK Finance team and consolidate management accounts and budgets at the group level. This role is perfect for someone with UK non-profit and ideally international experience, who can partner with budget holders to provide valuable insights and advice.
Key Responsibilities:
- Provide budget holders with timely, accurate financial information and support informed decision-making.
- Lead the monthly financial accounting and management accounts process.
- Oversee the quarterly reforecast process and consolidate submissions.
- Prepare tax and regulatory returns for HMRC and other entities.
- Manage treasury functions, including cash flow forecasting.
- Support month-end processes and improve income reconciliation.
- Enhance system administration and improvements.
- Offer technical accounting support across finance teams.
- Build strong relationships with stakeholders and provide relevant financial advice.
- Strengthen the financial capabilities of our managers and ensure compliance with financial policies.
- Assist the Director of Finance & IT with the annual statutory audit process.
- Liaise with finance teams across the War Child Alliance for aligned processes.
- Uphold our culture and values, fostering respectful relationships and contributing to a safeguarding-compliant environment.
More information about the responsibilities and expectations for the role can be found on our website. We look forward to receiving your application.
We recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.
Join us and be part of a team dedicated to ensuring a safe future for every child affected by war.
We are driven by a single goal – ensuring a safe future for every child affected by war.
The client requests no contact from agencies or media sales.