Jobs for the Housing and Homelessness sector
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear, United Kingdom
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: 13th April, 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
· You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
· You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
· You will be the first point of contact for visitors, contractors or services visiting the building at night
· You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
· You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
· An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
· Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
· Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
· Experience in undertaking basic maintenance and/or delivering cleaning services.
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
· Able to demonstrate a clear understanding of safeguarding requirements and procedures.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
· Personal and professional integrity.
· High-level understanding of professional boundaries and ability to maintain boundaries.
· Ability to work collaboratively.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Your new company
One of the largest social housing providers in the UK is seeking an experienced Finance Business Partner to join their team. You would act as a vital link between the Finance and Operational service charge teams, optimising income and ensuring compliance and legislation to provide residents with fair and transparent charging.
Your new role
Responsibilities would include;
- Financial management, specialising in service charge operations
- Communicate effectively across all levels, influencing financial and strategic decisions
- Play a crucial role in understanding and managing the financial aspects of service charges, ensuring accuracy, compliance and efficiency.
- Act as a strategic advisor to service charge teams, offering dedicated business partnering support.
- Lead financial planning and reporting for service charges, adhering to legal and audit requirements and ensuring timeliness and accuracy
- Build and maintain strong relationships with internal teams, particularly Operations, and relevant external partners to enhance service charge processes
- Develop and adapt reporting processes to meet the specific needs of service charge management, providing insightful financial analysis
What you'll need to succeed
- Full CCAB accounting qualification, with active membership and supporting CPD.
- Strong communication and interpersonal skills.
- Demonstrable experience of finance business partnering, and evidence of strong relationship building with internal and external stakeholders.
- Good Excel skills.
- Willingness to learn about service charges and legislation.
What you'll get in return
- £62,000 - £69,000 salary
- Hybrid working arrangement with 3 days expected in the office
- 25 days annual leave + 3 days Christmas closure
- Contributory pension scheme, up to 10.8% employer contribution
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our client is the UK’s national LGBTQ+ Youth Homelessness charity. Their mission is to ensure that every LGBTQ+ young person facing or at risk of homelessness or a hostile environment has somewhere safe to stay, and work with over 800 vulnerable young people a year providing both face to face and online support. They are now recruiting a dedicated Supported Housing Manager to oversee the opening of a brand new LGBTQ+ service based in Lambeth.
Reporting to the Director of Services, as Supported Housing Manager you will have responsibility for the opening and day to day management of a new six unit LGBTQ+ housing scheme, working to create a safe, welcoming and psychologically-informed home environment for all beneficiaries. As Supported Housing Manager you will oversee a small, committed team of frontline staff, and will work to ensure that the support delivered is person-centered, holistic and to the highest quality. Acting as Designated Safeguarding Lead, you will ensure that team members fulfil their duties in safeguarding children and young people in line with company policies, and will work in partnership with a range of agencies to achieve best possible outcomes for all service users. You will also provide training to professionals and support to LGBTQ+ people, ensuring that professionals are working in an LGBTQ+ informed and inclusive way.
To apply for this role, you will be a collaborative leader with significant experience of overseeing supported housing services for a variety of vulnerable people. You will have a demonstrable understanding of the issues affecting LGBTQ+ young people who have experienced homelessness and will have up to date knowledge of the welfare issues and housing legislation affecting vulnerable young people. Overall you will be a skilled communicator, confident working in partnership with a range of sector-wide agencies, and passionate about delivering high quality housing services for vulnerable people.
If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Suitable candidates will then be contacted for an initial conversation. Please note, the client is looking to recruit as soon as possible, so applications will be considered on a rolling basis.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working for a fantastic organisation working to improve and enhance the lives of vulnerable LGBTQ+ young people, we would love to hear from you!
Please note, this role will be part-time (either 21 hrs or 28 hrs per week), Monday-Friday between 10am – 6pm, with some evenings and weekends as required.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Corporate Fundraiser will be responsible for the implementation and maintenance of a rolling programme of prospect identification, research and nurturing of relationships, specifically for corporate fundraising. The post holder will assist in maximising support and income from this fundraising stream through excellent partnership stewardship and a great supporter experience for all corporates, from small local businesses to global organisations. This will include seeking out opportunities, drafting and submitting applications, developing 2 fundraising relationships and meeting partner requirements. The post holder will also be required to support with and attend fundraising events with the purpose of networking and relationship building. The post holder will develop and maintain both internal and external contacts and will need to develop/have a thorough understanding of Jimmy’s work, business plans and strategic priorities. This is an ideal opportunity for someone with a corporate fundraising or account management background who enjoys networking and developing relationships, strategic thinking, and who would relish the opportunity to make their mark on the development of our corporate programme.
The ideal candidate will be a self-starter who is motivated by identifying prospects and is dynamic in developing new relationships. The main focus of this role will be networking, prospecting and stewardship. This will be accompanied by the relevant administration to manage relationships, income and expenditure, and to contribute towards organisational procedure. including, but not limited to, breakfasts, conferences, gala dinners. The post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post 4 Working Hours This role is hybrid with an expectation of a minimum of 2 days in the office a week, and attendance of in-person activities (e.g. meetings with existing and prospective donors, networking functions) as required. The post-holder will be expected to manage their own time and hours and we are open to considering individuals seeking either full or part time working. While much of the work will be weekdays daytime, there will be a need to get involved in activities which happen on evenings and weekends. Therefore the post-holder will have a flexible approach to working hours.
Jimmy’s Core Values Our values are at the heart of everything we do:
• Treating people with respect
• Accepting people as they are
• Believing in opportunities for everyone
• Behaving with integrity
The client requests no contact from agencies or media sales.