Permanent Housing And Homelessness Jobs

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation.

Are you a digital whizz? Looking to apply your social media skills for social good?

The 999 Club are looking for a dynamic individual who knows how to galvanise public interest with arresting and authentic content and is keen to gain experience of charity fundraising.  You'll be joining our small but growing fundraising team in our small but growing homelessness charity in Deptford, South East London. Sound like it could be you? If so, then read on.... 

Having just finished an extensive rebrand of the organisation we are now looking to recruit a new member of the team who can fully capitalise on the potential this offers the charity to reengage with the public. You'll be supporting the development and roll out of a bold, new Communications strategy for 999 Club.

Leading on public engagement via Social Media, Direct Marketing, PR and Media, the post also offers the opportunity to learn about and contribute towards all other aspects of charity fundraising, including Community, Challenge events and Individual Giving. You will also be maintaining our Donorfy database and lending vital admin support the team. 

Most importantly you will be passionate about our mission to end homelessness in south East London. And you'll have a gift for finding and telling the stories of our of our service using members in a way that's both sensitive, authentic and impactful. 

If you're interested please see the attached job pack for more details. Application is via CV and cover letter. 

Data Quality & Governance Lead

Location: Peterborough
Contract Type: Permanent, Full Time
Salary: £47,128 per annum
Hours: 35 hours per week

Who are they?

Our client own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business.

If you feel great about putting customers first, then we feel great about you joining their team.

They believe everyone has the right to a safe, secure and warm place to call home.

They’re looking for a Data Quality & Governance Lead to join the team.

About the role and person:

35 hours per week
Permanent

As a Data Quality and Governance Lead, a summary of your role involves:

Reporting to the Head of Data you’ll be responsible for leading the implementation of a data governance framework and delivering improvements in data quality and governance across the Group ensuring we fulfil the organisational ambitions to build a better future for their customers.

What skills/behaviours do you need to be their Data Quality & Governance Lead?

- Previous experience of implementing Data Governance Frameworks i.e. DAMA.
- Excellent knowledge of data and information management principles.
- Significant and proven experience of project managing data & information improvement projects.
- Experience of managing data governance frameworks.
- Excellent knowledge of governance principles for structured, semi-structured and unstructured data.
- Experience of implementing change successfully including delivering training.
- Experience writing policies and procedures with excellent verbal and written skills.
- Ability to effectively communicate complex and/or technical information to both technical and nontechnical audiences.

Location: The successful candidate will be required to live within a commutable distance to their office in Peterborough. They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.

They’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Should you wish to work occasionally from any of their regional offices, you may do so on a hot desk basis which will need to be arranged via the online booking system

Salary: The spot salary for this post is £47,128 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

What will you get from them?

In addition to a competitive salary and agile working, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free parking

If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.

You may have experience in the following roles: Data Governance Manager, Data Quality Manager, Data Management Lead, Head of Data Governance, Data Compliance Manager, Data Quality and Governance Specialist, Information Management Consultant, Data Governance Analyst, Head of Data Management, Data Strategy Lead, Information Quality Lead, Data Governance Consultant, etc.

REF-214 565

Location: Scorex House, Bradford – hybrid
Contract Type: Full Time, Permanent
Salary: £63,210 per annum
Hours: 35 hours per week

Are you a qualified Accountant that’s passionate about using your technical knowledge to influence business decisions? As our client's new Technical Reporting Accountant, you’ll be responsible for the preparation of and consolidation of management and statutory accounts and reports, taking a holistic view of the data produced and how this impacts their customers.

About the role and person:

- 35 hours per week
- Permanent

As their Technical Reporting Accountant, your key areas of responsibility include:

- Preparation of statutory accounts and annual FVA regulatory returns for Homes England for Group,
- Reviewing and updating Group accounting policies, ensuring they are compliant with Housing SORP, Accounting Direction and relevant accounting standards,
- Preparation of consolidated monthly management accounts and reports
- Planning and organising the annual budget setting and subsequent forecasts for all Group entities in line with the financial and corporate strategy objectives.

With an Assistant Technical Reporting Accountant reporting into this role, it’s important that you have the ability to lead and develop others. You’ll also work closely with external stakeholders including auditors.
Do you have what it takes to be their Technical Reporting Accountant?

You’ll have:

- A recognised Accountancy Qualification (CCAB).
- Experience of management accounts production and reporting.
- Experience of statutory and regulatory report development
- Great analytical and report writing skills with the drive to take ownership and seek solutions.
- Excellent communication skills and the ability to build strong relationships with stakeholders at all levels.
- Previous experience of team management and development.
- Experience and knowledge of complex financial accounting systems.

Ideally, you’ll also have:

- An understanding or experience in the social housing sector.
- A working understanding of Unit 4 finance software or similar Housing Finance systems.
- A working Understanding of Active H

Location: The successful candidate will be required to live within a commutable distance to either their Bradford or Peterborough office. They’re a keen promoter of agile working and encourage the use of working from home, as long as they meet their customer’s needs.

They’ll provide you with the equipment and software that you’ll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.

Salary: The spot salary for this post is £63,210 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

What will you get from them?

In addition to a competitive salary, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.

You’ll also receive:

- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts. 
- Cycle to work scheme.

Who is our client?

They own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business. 

If you feel great about putting customers first, then they feel great about you joining the team.
And they are a team. They live and breathe their values – they are Smart, they are Driven, they are Caring and they are Inclusive – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure they keep to their promises, then you are the person they are looking for.

Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.

Join them and start your own journey with our client. They aim to be number one, and you could help them get there. 

You may have experience in the following: Statutory Accounts Accountant, Management Accountant, Financial Reporting Accountant, Accounts Payable/Receivable Accountant, Assistant Technical Reporting Accountant, etc.

REF-214 528

People Operations Manager 

High Wycombe + Hybrid Working (2 days per week in the office, 3 days working from home) 

£55,000 + Excellent Benefits

Our client builds and maintains homes where people can thrive. In the People team, they create and maintain a working environment which supports their employees to do the same. Their team provides excellent services to their colleagues which enables them to attract, retain and develop colleagues with the knowledge, skills, values and behaviours we need as a business to deliver the stated vision the organisation's future. Their People practices are underpinned by robust policies and procedures which enable us to be an employer of choice for a diverse pool of talent.

As a senior leader in the People team, the People Operations Manager is responsible for all administrative aspects of the employee lifecycle, leading a team of experienced co-ordinators to deliver an excellent colleague experience. This includes HR systems, processes, and timely and accurate administrative and payroll processing, ensuring compliance with all legal and regulatory requirements as well as internal policy and best practice. The People Operations Manager works closely alongside the AD – People and business partners in building relationships across the organisation to understand wider business priorities and context and create people solutions to achieve the best organisational outcomes, whilst supporting the full employee lifecycle. 

What they are looking for: 

• A leader who is energised by collaboration and driving improvements in the employee experience, both digitally and in person. 

• An experienced systems administrator and process designer who can audit and review systems architecture and process design to further leverage systems to automate processes and drive self-service, helping us make the best use of our resources. 

• A degree / CIPD qualified HR professional with experience of operational and payroll management. 

• A strong manager who can coach and develop our valued team members. 

• A data champion who can produce MI and insights to aid decision making. 

• Significant experience of using MHR iTrent HRIS with system administration knowledge

What they can offer in return: 

• Hybrid working with a minimum 2 office days a week to collaborate with the team and colleagues at their head office in Wooburn Green, Buckinghamshire

• Excellent benefits, with 25 days holiday (plus bank holidays and option to purchase 5 more), DC pension, health cash plan (value up to £1,800 per year), EAP, 1 hour personal wellbeing time a week and more. 

• Personal and professional development, opportunity for further study, qualifications, project work, mentoring and coaching. 

• A 2* Best Companies employee experience and explicit commitment to driving improvement to build on this success. 

We're looking for a kind, compassionate and resilient Head of Service - YP and Ofsted Matrix Lead located at our Head Office in Caledonian Road.

£65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

As a key senior leader in Look Ahead, the Head of Service for Housing Related Support will work in alignment with the Director of Housing Related Support, and the wider Senior Management Team to drive performance, quality, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver is vision and strategic objectives.

The Head of Service will the registered Manager for Ofsted, the strategic and operational lead for Young People services and will ensure delivery of consistent and high-quality performance across the Housing Related Support directorate.

The successful candidate will ensure that all Services are meeting Ofsted regulatory requirements, run effectively, well managed financially and employees are performing at high levels. As Ofsted Lead the successful candidate will play a key role in shaping the ethos of services through developing a culture of high aspiration for young people which is demonstrated through the support, resources and opportunities offered to the young people.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Leadership Accountabilities:

Develop and maintain a culture that supports collaboration and service improvement whilst behaving like a role model, always displaying Look Ahead's values and behaviours.
Contribute as a key member of Look Ahead's Senior Management Team, leading and contributing to organisational strategic priorities and projects in a solution focused way.
Lead a performance culture and deliver on budget, quality standards and full KPI compliance.
Lead by example, ensuring services are effectively managed by Service Managers and Deputy Managers to deliver excellent, high-quality services to all customers.
Work in collaboration with internal stakeholders to achieve objectives and meet targets.
Ensure all managers are coaching and developing their people resources to ensure the highest level of performance.
Identify and develop talented employees through the PDR process, to meet the organisations commitment to employee succession planning and management development.
Ensure clear and concise communication with teams, setting clear team objectives and being accountable for delivery.
Operational Accountabilities:

Responsible for ensuring Service Managers/budget holders deliver on budget; robust budget management practices, shared learning, increasing commercial capability at management level.
Maximise income through business development and remodelling opportunities.
Be responsible for identifying loss making contracts and lead on negotiations with Director of Housing Related Support to improve financial viability.

Matrix Lead Responsibilities:

Be the Registered Manager for Ofsted.
Lead on developing effective working relationships with each young person's accommodating authority.
Lead on overseeing a workforce plan that ensures employees have the experience, qualifications, and skills appropriate
What you'll bring:

Essential:

The ideal person for this role will have:

Over two years Management experience and knowledge of working with children and young people in the Supported accommodation/ children's homes sector.
Expertise and passion for children and young people.
Understanding of Ofsted supported accommodation regulations.
Have the skills, knowledge, and ability to represent the organisation in a way that promotes both good practice and continuous improvement,
Experience of managing geographically diverse team.
A positive attitude and ability to motivate direct reports.
Proven experience of being a strategic lead across relevant services.
Experience of successfully delivering in a contract and target driven environment.
Proven financial management experience and delivering surplus.
Previous experience of working with support and housing management contracts and agreements
Experience of Safeguarding and responding effectively to serious incidents
Excellent report writing skills.
Experience of successfully leading on new and existing contract negotiations
Experience of leading investigations into serious incidents
Experience of successfully managing and developing teams across geographical areas
Ability to turn organisational vision into reality for front line employees.
High levels of written and verbal communication
Proven influencing and negotiation skills
Excellent prioritisation and organisational skills
Resilience and ability to work effectively in a team as well as self-manage.
Ability to cope with change in a fast paced and challenging environment.
A degree or equivalent. Hold relevant CMI/NVQ Level 4 or other business/management qualification.
Have relevant training and/or specialist qualifications.

For our full job description please visit our website.

Are you passionate about working with women who have complex support needs and

are experiencing homelessness or are you at risk of homelessness?

We are looking for a Support Worker to work as part of a service that provides late-night and early-morning outreach for women who are sex working and supports women who are homeless or at risk of homelessness.

Note: This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.

Position: Centre Support and Outreach Worker

Salary: £26,800 - 30,800

Hours: Full time, 36 hours per week (Working pattern includes 1 outreach shift per week, which

is carried out between 9 pm and 1 am. Usual working hours are 8.30 am – 4.15 pm)

Contract: Permanent

Location: London, Stockwell

 

Benefits: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year

About the role

The Post Holder will work within Spires’ Women’s Service. This service is comprised of:

A dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.

Centre-based support for women with complex needs who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.

Key responsibilities will include:

 

· Supporting a caseload of clients

· Completing one nighttime outreach shift a week (this is carried out in the Spires car)

· Supporting in the running of Spires’ women’s drop in services

· Supporting Spires’ Housing and Homelessness service where required

· Representing Spires to external stakeholders at multi-agency meetings

· Ensuring detailed and accurate records are kept of all client work.

 

About you

You will have previous experience of working with people exhibiting complex needs and people experiencing homelessness. Ideally you will have experiencing supporting women with some of the following support needs: substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working.

 

You will also bring with you the following skills and experience:

· Experience of challenging appropriately and maintaining clear and appropriate boundaries.

· Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.

· Sound understanding of the issues faced by women and other individuals involved in sex work.

· Understanding of the legislation around supporting the victims of Domestic Violence.

· Understanding of the effects of trauma on people and how to work in a trauma informed way.

· Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.

· Good understanding of confidentiality and working with sensitive information.

 

Please Note: The organisation is committed to equality and diversity and welcomes applications from all sections of the community. This post, however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.

About the organisation

The organisation was established in response to homelessness, which had become a growing concern in Streatham in the late 1980s. Initially providing a hot meal, clothing and advice to those who came for help, they have developed into an organisation that provides a range of services, including the Housing and Homeless Team and Woman’s Team.

About us 

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

We are looking for a talented Digital Marketing Analyst to lead our digital tracking work at Crisis, and to ensure all our planning and activity is shaped by data-led insights

Crisis is a supportive, flexible working environment. 

Location: Flexible. Ideally a minimum of one day per month at our London office. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy. 

About the role  

This is a fantastic opportunity for someone passionate about data to join us in our mission to end homelessness. At Crisis we are committed to building a culture of digital effectiveness to grow our income and engagement online, attracting new supporters, volunteers, advocates and supporting people with lived experience. Digital Analytics is at the heart of this.

As Digital Marketing Analyst you will lead on providing key insights and optimisations, tracking user journeys and measuring the impact of fundraising and campaigning activity.

You will also help to lead on best practice for digital analytics, maintaining and leveraging analytics tools, processes, and reporting on Crisis’ digital channels.

About you 

As our in-house digital analytics expert, we are looking for someone with a proven track record of providing data-driven insights, analysis and recommendations to help continuously improve the performance of digital channels and campaigns. You will be skilled at communicating complex ideas simply and effectively and making recommendations to colleagues across the charity. 

You will be proficient in various analytics platforms (e.g. Google Analytics 4 and Bing Analytics), and email and social media tracking tools, with experience in drafting clear, concise reports and in providing considered recommendations based on your insights.

You will also be confident using Google Data Studio/Looker, Google Tag Manager, Hotjar and various SEO tools. You will have a sound working knowledge of cookie compliance and take on the role of team lead for ensuring GDPR compliance and organisational confidence across paid media plans.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy

• Pension scheme with an employer contribution of 8.5%

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay

• Flexible working around the core hours 10am-4pm

• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 30 June 2024 (at 23:59) 

Interviews will be held w/c 8 July 2024

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

 
Registered Charity Numbers: E&W1082947, SC040094