Arts, Culture And Heritage Jobs

Reports to: Finance Manager 

Direct reports:  None

Location:  Our base is Black Bull Yard, 24-28 Hatton Wall, London, EC1N8JH but we offer a mix of working remotely and in the office. There will be office based team and member related activities on a regular basis.

About Ukie

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them to create some of the world’s most exciting games. 

We are seeking a proactive, motivated and organised individual to join the team in the new role of Finance Officer. The role is a great opportunity for someone who wants to learn, be involved in a wide range of activities and develop their finance skills alongside an experienced Finance Manager.

About you

You will be a proactive, motivated person who enjoys building positive working relationships across a small, busy team and who wants to develop their understanding of how finance works in a trade association with a national profile.

Ideally, you will bring:

• The ability to work quickly and accurately, with an excellent eye for detail

• The ability to manage and meet deadlines

• The ability to work alongside budget holders to ensure good financial control

• A willingness to learn new procedures and ways of working

• A reasonable degree of financial literacy, with some experience of reading and understanding financial reports

• Strong transferable computer skills, including some experience with SAGE financial systems

You do not need to hold a financial or accounting qualification to apply for this role. We are looking for candidates with a willingness to learn and the ability to work well across a diverse team. Ukie may be willing to support training towards a qualification for a suitable candidate.

What you’ll be doing

This role is an exciting opportunity to learn how finance works in a busy and ambitious trade association. You can expect a combination of regular tasks and a significant amount of variety as you get involved in different aspects of our work. 

Your day is likely to involve:

• Building relationships with our busy staff team, answering questions and helping them make use of financial information to support their work

• Providing support during audits to ensure compliance with financial regulations

• Assisting in the preparation of financial statements, reports, forecasts and budgets

• Working with the Finance Manager to find ways to reduce financial risk for the company

• Performing data entry and ensuring accurate recording of financial transactions

• Supporting our accounts payable and receivable functions

• Processing invoices and payments (including membership fees)

• Supporting day-to-day transactional processing and banking

• Maintaining accurate financial records and documentation

Qualifications and experience required for this role: Qualified by experience. You don’t need to hold a prior finance or accounting qualification to apply for this role. On-the-job training will be provided and Ukie may be willing to support training towards a qualification for a suitable candidate. 

Hours of Work:

• Monday to Friday – 9.00am to 5.30pm

• Expectation that some evening and weekend work may be required to attend events as the business requires

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.

The role

Title: Volunteer Coordinator

Reports to: Head of People

Salary: £25,000 per annum, pro rata

Contract: Permanent, part time. 24-32 hours per week flexible across 7 days, onsite at Storyhouse

At Storyhouse, we are lucky enough to have over 180 volunteers. They are integral to our day-to-day operation and are the face of our visitor experience and support our teams across the organisation.

The purpose of this role is to provide coordination of all volunteer activity across the organisation and to support the Head of People with the ongoing management and future development of the volunteer programme.

You will form part of the People Team, which also focuses on Human Resources and Payroll.

You will be proactive in ensuring we have a diverse volunteer programme that is embedded across Storyhouse and is provided as a vital service to our communities.

Responsibilities

Administration

• Coordinate our 180+ volunteers, including maintenance of our systems, training records, and rota management
• Work with all departments to ensure volunteers are integrated and well managed when on shift in their roles
• Oversee and enact all volunteer policies and procedures, playing an active part of annual reviews and ongoing development of these key documents
• Manage the tone and style of communication with all volunteers, managing expectations and keeping them up to date on all Storyhouse news and opportunities
• Keep up to date with best practice and legislation in the volunteer sector
• Conduct regular volunteer surveys and establish routes for volunteers to provide feedback
• Other administrative tasks to support the People Team as required; as a small team, we all support each other.

Recruitment

• Proactively and innovatively manage all volunteer recruitment, creating a diverse pool of volunteers to support our work across the organisation
• Ensure relevant DBS checks are conducted and personal references are obtained, highlighting any concerns
• Support with the development and delivery of volunteer inductions
• Support the Head of People with the creation of volunteer opportunities that both support our teams and provide a first-class experience for the volunteer
• Process leavers relevant systems, monitoring the completion of exit interviews
• Audit & monitor uniform levels, issuing to volunteers, highlighting when stock levels are low

Training

• Maintain our online training records, ensuring volunteers have completed required training
• Assist with the organisation of in-house training by booking spaces, compiling presentations and relevant paperwork, or coordinate the booking of external training providers coming on-site as required

Programme Development

• Attend networking events, open days and recruitment fairs, representing Storyhouse and raising the profile of our work with volunteers
• Work with the Head of People to produce reports on the volunteer programme to the Senior Leadership Team, trustees and other stakeholders as required
• Develop relationships with our partnership organisations and wider networks to maintain and develop existing and new volunteer opportunities
• Work with Young Storyhouse to offer Young Leader graduates volunteer opportunities
• Work on volunteer incentives, recognition and reward schemes across the year

General

• Act in accordance with Storyhouse’s policies and procedures, and undertake any training as required by Storyhouse
• Act as a role model for other staff and contribute to the life of the organisation as a whole
• Carry out any other duties as may be required as part of the Volunteer Coordinator’s role

Skills & Experience

• Previous experience in a similar role working with volunteers, ideally in a visitor-facing environment
• Experience developing learning pathways for volunteers
• Experience delivering engaging training sessions to a wide range of audiences
• Experience creating positive team environments
• Experience networking and developing mutually beneficial working relationships
• Personal volunteering experience (desirable)
• High level of understanding of volunteer legislation in the UK (relevant qualification desirable)
• Excellent time management, administration, and planning skills
• Ability to problem solve and make decisions independently
• Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach
• Ability to form and maintain effective working relationships with colleagues, volunteers, service users, and third parties
• Strong level of IT skills, including Microsoft Office – particularly Excel
• Highly organised and methodical, with an excellent eye for detail
• Proven ability to handle confidential information with discretion
• Ability to act as an advocate for the organisation and articulate our core values

As part of our Finance team, you will report to the Head of Finance, supporting with the smooth function of finance operations across all teams at Storyhouse.

You will be responsible for supporting with the preparation of the management accounts, ownership of the sales order process and credit control, ownership of the cash book, and supporting other tasks, as well as ad hoc duties across the Finance team.

This is a role that requires knowledge of basic accounting principles and the ability to problem solve.

The role also requires a high degree of cross-team-working, so you must be comfortable acting as a champion for the Finance team and working closely with other stakeholders across the organisation.