Support officer jobs

Job Description

Job Role - Training and Events Officer

Start Date - ASAP

Contract - Part Time 4 days per week - Fixed term 6 Month contract 

Salary - £32,500 FTE per year(£26,000 Pro rata)

Location - Home Based with requirement to travel as requested

About AAFDA
Advocacy After Fatal Domestic Abuse (AAFDA) is a specialist national charity supporting families bereaved by domestic homicide and working to improve responses to domestic abuse, homicide and suicide prevention. We provide expert advocacy, training, and policy development to influence systemic change and ensure that lessons are learned after domestic abuse related deaths.

The Role
We are seeking a proactive and skilled Training and Events Officer to support our growing training and development programmes and help raise the profile of AAFDA’s work across the UK. This is a varied and rewarding role, ideal for someone with experience in training, event management, and partnership development who is passionate about improving responses to domestic abuse.

Key Responsibilities

• Design, Develop, implement, and evaluate AAFDA’s internal and external training programmes.
• Deliver AAFDA Training Programmes
• Coordinate and manage the AAFDA Conference
• Assessment of workbooks associated with AAFDA’s Level 3 Accredited training
• Produce high-quality training materials and resources suitable for live on line, and in person training. .
• Organise, coordinate, and deliver events aligned with AAFDA’s strategic goals.
• Support the development of an Induction and CPD framework for staff.
• Build and maintain strong partnerships with key stakeholders in the domestic abuse and criminal justice sectors.
• Identify new training and engagement opportunities to generate income and enhance AAFDA’s impact.
• Stay informed on developments, research, and best practice in domestic abuse and homicide/suicide prevention.

About You
You’ll bring energy, initiative, and strong communication skills to this important role. You’ll be confident delivering training and engaging diverse audiences of all levels of experience, and you’ll have excellent organisational and relationship-building skills.

Essential Skills and Experience

• Strong understanding of domestic abuse dynamics and current research.
• Experience designing and delivering training
• Training/Education qualification in training adults – minimum of Level 3
• Experience planning and running events.
• Experience of running a conference
• Ability to engage and influence key stakeholders.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and confident using digital tools.
• Flexible and proactive, with the ability to manage competing priorities.
• Willingness to travel within the UK and occasionally work evenings/weekends.

Desirable

• Knowledge of Domestic Homicide Reviews, Serious Case Reviews, Inquests.
• Experience working within a charity or non-profit setting.
• Understanding of trauma-informed advocacy and support for bereaved families.

Why Join AAFDA?
You’ll be joining a small, dedicated team making a real difference to families affected by domestic homicide. We offer a supportive, flexible working environment and opportunities for professional growth and development.

We’ve ambitions to change so much, to improve support for endometriosis – are you the experienced and highly organised Executive Assistant to CEO we need to help us?

We are the UK’s leading charity for all those affected by endometriosis, determined to ensure that everyone gets prompt diagnosis and the best treatment and support. We have an exciting opportunity for an experienced Executive Assistant to join our team at Endometriosis UK and help us make a real difference for the 1.5 million in the UK with the disease. This is a crucial role for our small but growing charity, supporting the CEO to ensure the smooth running of the organisation. You’ll be a key point of contact, proactively managing all aspects of EA support to the CEO to enable them to maximise their performance and delivery, as well as coordinating our governance administrative systems and processes. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.  

The role will be ideal for a highly organised, proactive, and experienced Executive Assistant used to working on their own initiative and comfortable with multi-tasking in a fast-paced environment. You will be a born organiser, with superb judgment, a diplomatic approach, solution focused and with excellent problem-solving skills. You will have the ability to think two steps ahead, guided by our strategic and operational priorities, and the confidence to steer senior managers accordingly. You will bring a meticulous attention to detail and exemplary skills in prioritisation, time management and task completion. Advanced skills in MS Office are essential. Your written and verbal communication skills will be first-rate, with stakeholders at all levels. You will be comfortable handling confidential material with the utmost discretion. You will have proven experience supporting senior executives and Boards, ideally in the charity or non-profit sector. The EA will also play a proactive role in improving organisational processes and supporting priority areas as needed.

This will be a busy, varied and important role working closely with the CEO to make sure their diary supports their strategic priorities. Key responsibilities include managing, triaging and responding to emails, complex diary management to ensure effective use of their time, providing briefing papers and ensuring the CEO is well prepared for meetings, and ensuring we’ve efficient governance and office processes. You will need to have the ability to exercise tact, diplomacy and sensitivity, with excellent interpersonal and teamwork skills. You will act as that indispensable individual for the CEO, ultimately responsible for proactively ensuring their work life runs effectively and efficiently. The key focus of the role is to ensure the CEO is able to maximise their impact and influence in the charity, plus ensuring the smooth operation of board and committee functions,

This is a hands-on role in a small but ambitious charity, ideal for someone who’s willing to get stuck in, take initiative, is flexible and brings structure and calm to a busy leadership team. You’ll be a trusted partner, helping to manage schedules, coordinate meetings, prepare documents, and ensure everything runs smoothly behind the scenes.

We look forward to receiving your application. 

Job title: Executive Assistant to CEO

Reporting to: Chief Executive

Working hours: Full time/ 37.5 hrs a week

Location: Endometriosis UK’s office at London Bridge, with hybrid working options

Contract: Permanent

Annual salary: £38,000 - £40,000 depending on experience, and incl London Weighting

Closing date for applications: 9am, Monday 1st December 2025

Interview date: Monday 8th and Tuesday 9th December, at our office in London Bridge

We are seeking an experienced and dynamic Fundraising Officer to join the fundraising team at the Batten Disease Family Association CIO (BDFA).

The BDFA, founded in 1998 is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.

This is an exciting time to join the charity, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.

We’re looking for an individual who has some experience in fundraising, particularly leading on all aspects of community fundraising, developing and nurturing relationships with volunteer fundraising groups and individual supporters. The successful candidate will work under the guidance of our CEO to develop community fundraising maximising the funds raised by volunteer fundraisers and developing supporter engagement. The successful candidate will also work alongside our Trusts and Foundations Fundraising Officer to support our Trusts and Foundations income generation.

The Ideal Candidate for this role will have:

- Experience in all aspects of community fundraising including events, assisting fundraisers to develop imaginative fundraising ideas and inspiring new supporters to raise funds whilst maintaining relationships with existing supporters

- Experience in building and sustaining long-term relationships with fundraising groups and individual supporters

- Experience in managing effective and creative fundraising communications on social media and the website

- Ability to contribute to the overall Trusts and Foundations income stream, including proactively researching and identifying grant funding opportunities 

- Ability to lead on creative fundraising campaigns around key events such as Batten disease awareness day and Christmas

This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel around the UK to meet donors and support fundraising events.

The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team.  We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.

Salary £27k - £34k PA dependent on experience

Upload a CV and covering letter to apply

Apply by: Monday 15th December

Interviews for this role will take place on Monday 22nd December

Individual Giving Fundraising Officer

Individual Giving Fundraising Officer (12-Month Maternity Cover)

Location: Maidenhead HQ with hybrid working options
Contract Type: 12 Months Fixed Term
Salary: £34,500 to £36,000, depending on experience
Hours: Full Time, Monday to Friday

Are you passionate about making a difference and building meaningful connections? Join the Commonwealth War Graves Foundation (CWGF) as our Individual Giving Fundraising Officer and help us honour the memory of those who served, while shaping the future of our supporter community.

In this varied and rewarding role, you'll lead on individual giving and membership programmes, develop creative fundraising campaigns, and deliver an outstanding experience for our valued supporters. You'll manage communications, events, digital fundraising, and merchandise, working closely with a friendly and supportive team.

Who we are:

The Commonwealth War Graves Commission (CWGC) honours and cares for the men and women of the Commonwealth forces who died in the First and Second World Wars, ensuring they are never forgotten. Funded by six Member Governments, we maintain cemeteries and memorials at over 23,000 locations worldwide, preserving their heritage and stories for future generations.

The Commonwealth War Graves Foundation (CWGF) is the charitable arm of the CWGC and the home of this role. We engage people through fundraising, events, and educational programmes that share the inspiring stories of those who served and highlight the CWGC's ongoing work.

What you'll do:

· Grow and engage our supporter base through innovative fundraising and membership activities

· Manage supporter communications, including newsletters, events, and digital campaigns

· Oversee data and reporting, ensuring accuracy and compliance

· Support and coordinate volunteers, helping to deliver our mission

· Collaborate across teams to maximise impact and income

What you'll bring:

· Experience in individual giving fundraising and supporter engagement

· Excellent communication and organisational skills

· A collaborative, can-do attitude and a passion for our cause

This is a fantastic opportunity to develop your fundraising career, contribute to a unique heritage organisation, and make a real impact.

If you're ready to inspire others and help us achieve our ambitious goals, we'd love to hear from you!

Apply today and help us ensure their stories are never forgotten.

As this is an active role, we will be interviewing as we go along, and the role will close when we have an offer accepted by a preferred candidate.

We believe creating a diverse environment enriches our organisation and strengthens our mission, therefore, we welcome applications from everybody. Join our inclusive environment where every individual is valued.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

​​

Brief role description 

​​​The Senior Individual Giving Officer plays an integral role within the Fundraising team at the Forces Employment Charity (FEC). As part of the Marketing, Communication and Fundraising Directorate, you will be responsible for the delivery of the core elements of the individual giving programme, developing engaging products and activity across multiple channels to support income generation, identifying new audiences, optimising responses, growing the supporter base and contributing to the lifetime value of supporters.​​

​

Interested? Want to know more about the Charity?​ Check out our website​

​​Eager to know more about the role? ​Have a look at the Job Description attached 

​​What’s in it for you? ​Check out our Benefits.​

​​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by Tuesday 16 December 2025.

​Got questions about the role? Get in touch with the People Team 

​​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

​​​If you are an internal applicant, please ensure you have made The People Team aware before applying. ​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. ​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

We are looking for someone who can assess, design and implement behavioural rehabilitation for our dogs joining us in our centres.
 
As Behaviour Officer, you'll take the lead, figuratively and literally, when it comes to the assessments of our dogs and their training programmes. You'll play a key role in supporting adopters, during the adoption process and after rehoming, to ensure that every dog has the best possible chance of successfully settling into their new life.  

What does this role do?

As a Behaviour Officer you’ll: 

• assess the behaviour of dogs, before they enter the centre and during their stay, to identify potential behaviour needs, as per Dogs Trust Standard Operating Procedures. 
• design and implement Behaviour Modification Programmes and training plans to enhance each dog’s chances of rehoming, in support of the centre’s priorities based on individual dog welfare and requirements.
• oversee and support the implementation of training and behaviour plans by colleagues. Work with other departments to modify and seek guidance. 
• monitor the progress of individual training and rehabilitation programmes and maintain detailed records of the progress of each dog. Provide professional training, support and assessment colleagues. 

Could this be you?

To be successful in this role, you'll have a thorough knowledge of dog behaviour and welfare, including understanding the principles underlying learning and the ability to write training and behaviour programs. You'll also have achieved ATBC competence at Animal Trainer level and have achieved specific competences from the Behaviour Technician standard. You'll have excellent communication skills with the ability to handle delicate situations sensitively and professionally and have the ability to and experience in handling difficult dogs. But above all, you'll be passionate and committed to the work of Dogs Trust.

A full, manual driving licence is also essential, as driving will be a part of the role.

What does this team do?

Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service. 

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.We are looking for someone who can assess, design and implement behavioural rehabilitation for our dogs joining us in our centres.

Chief Executive Officer - ECT Charity

Location: London (Greenford / Ealing) with regular travel to Dorset, Cheshire and partner sites; minimum three days per week in office
Salary: circa £80,000 per annum
Contract: Permanent, full-time

Are you ready to deliver a pragmatic financial reset, rebuild income and scale at the sector leading community transport organisation that delivers tangible impact across London, Dorset and Cheshire?

About ECT Charity

ECT Charity is a leading specialist community transport organisation enabling mobility and social inclusion across London, Dorset and Cheshire. We deliver essential door-to-door transport and influence sector policy with partners such as TfL and the GLA, including through the use of our pioneering CT Social Value Toolkit. Facing reduced statutory income, operations changes, lease negotiations and contract retendering, we need to stabilise cashflow and protect services. Significant opportunities include leveraging our network and resources to develop our training and consultancy, build strategic partnerships to generate earned income, and using Dorset as a demonstrator site to pilot sustainable, mission-aligned commercial models.

Role priorities (first 12–18 months)

• Deliver a sustainable financial model and restore reserves.
• Redesign operations for the new scale (depot footprint and operations strategy).
• Leverage our networks and resources to develop commercial opportunities (partnerships, training, consultancy).
• Rebuild business development capability and secure partnership income.
• Strengthen governance, compliance and staff retention.

Who you are

• Senior leader with experience of multi-site operations or similar scale.
• Proven track record of financial turnaround, contract negotiation and estate management.
• Strong partnership, commercialisation and Board reporting skills.
• Commitment to inclusive leadership; willing to be office-based (min three days/week) and travel; driving licence preferred.
• (Desirable) Experience in community transport, social enterprise or productisation/licensing.

Why ECT?

• Lead a sector-recognised charity with a marketable toolkit and immediate partnership routes.
• Combine financial rigour with mission-aligned commercial innovation.
• Shape ECT’s recovery and long-term sustainability.

For full details, please contact Jenny Hills via the apply button  to request the full appointment brief that covers both the interim and permanent positions.

How to apply (permanent)

Email the address in the appointment brief with Permanent CEO – ECT Charity in the subject line. Please attach an up-to-date CV and a Supporting Statement (max 2 x A4) demonstrating how you meet the Person Specification (in the appointment brief) and your interest.

As you can read in the full appointment brief, we welcome applications for both the interim and permanent positions if you are interested in both roles. Please download and read the full brief for details. The deadline for applications for the interim position is 9am, Monday 8th December 2025

For an informal and confidential conversation contact Jenny Hills at the same address with suitable times.

Closing date for applications — Permanent CEO role: 9am, Monday 12th January 2026.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: £30,000 - £32,700
Contract: Fixed-term (18 months)
Location: London Hybrid
Deadline: 24th November 
Benefits: Flexible working, health and wellbeing support, Simplyhealth cash plan, generous pension (up to 10%), life assurance, and more

We are delighted to be working with the amazing Arthritis UK as they look for a Supporter Journey Officer to join their Innovative and Performance team on a fixed-term contract. This is a fantastic opportunity to help shape how the charity engages with its supporters, ensuring they feel valued and inspired to take action in the fight against arthritis.

In this role, you’ll assist the Supporter Journey Manager in developing and delivering an inspiring and impactful programme of stewardship for Arthritis UK’s contactable community. You’ll play a key part in creating integrated supporter journeys that build loyalty and inspire action, managing communications across multiple channels including email, post, and SMS.

You’ll also work collaboratively with colleagues across the Income and Engagement directorate to embed a fundraising and engagement culture, optimise supporter experiences, and provide insight-led evaluation to support future development.

To be successful as the Supporter Journey Officer, you will need:

• Experience writing in different styles and producing content for varied audiences
• Proven ability to deliver audience-focused engagement strategies and communications
• Strong data analysis and problem-solving skills with an insight-led approach

If you would like to have an informal chat or discuss this role in more detail, please give us a call and ask to speak to Jake with the job reference 2754.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

The Vacancy

Job Title: CEO YMCA Newcastle

Location: Newcastle

Salary: TBC

Weekly Hours: TBC

Reference: YMC1157145

About YMCA Newcastle
YMCA Newcastle is part of the global YMCA Movement — one of the world’s oldest and largest youth organisations — and has been empowering young people in the city for over 170 years. As an independent local charity, we deliver a diverse range of youth and community services across Newcastle, including youth work, housing and social enterprise. Our housing portfolio includes supported accommodation and outreach programmes, alongside private rented flats, managed in partnership with a local managing agent,.

Our mission is simple but powerful: to empower young people and strengthen communities so that everyone can belong, contribute and thrive.

The Role
We are seeking a visionary, compassionate and inspirational Chief Executive Officer to lead YMCA Newcastle into its next chapter. Reporting directly to the Board of Directors, the CEO will provide strategic and operational leadership, ensuring that our organisation continues to deliver high-quality, impactful services while remaining financially sustainable.

Key responsibilities include:

Leading the strategic development and operational delivery of YMCA Newcastle’s youth, housing and community services.

Managing supported housing provision.

Acting as the Ofsted Responsible Officer and ensuring full compliance with regulatory standards.

Overseeing financial management, budgeting, reporting and income generation.

Building strong partnerships with funders, local authorities, and community stakeholders.

Promoting, developing and expanding youth work provision across Newcastle – and, in time, Gateshead.

Leading and developing a multidisciplinary team, fostering a culture of inclusion, safeguarding and continuous improvement.

Managing commercial interests, including a block of 22 flats in partnership with a managing agent.

About You
You’ll be a dynamic, values-driven leader with at least five years’ senior management experience in a complex or multidisciplinary organisation. You will combine strategic vision with hands-on operational understanding and have a track record of managing services for young people and/or housing provision. Financial acumen, excellent interpersonal skills, and a commitment to equality, diversity and inclusion are essential.

Why Join Us?

Lead a historic and impactful charity with a bold vision for the future.

Work alongside a dedicated team and supportive Board committed to positive social change.

Enjoy flexible working arrangements and a collaborative, values-based culture.

Make a lasting difference to the lives of vulnerable young people across Newcastle.

YMCA Newcastle is an equal-opportunity employer and welcomes applications from all backgrounds.

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.

As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.

You will be someone:

• Who works in a person-centred way
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting
• Is able to gather and assess information efficiently and think creatively to come up with solutions
• Has good communication skills including spoken, written and presentational

Main Duties include:

• To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
• To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
• To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
• To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a local authority or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.

Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date. 

Closing date: Friday 28th November 2025

Shortlisting date: Ongoing throughout with Viv Sage

Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

Chief Executive Officer

Wandsworth Community Transport (WCT)

• Based in Balham, London SW12 9PZ (on site).
• Full-time Hours: 35 per week (flexibility required).
• Salary: £50,000–£65,000 (depending on experience).

• Closing Date: 8th December 2025.

The Role: Chief Executive Officer

We are seeking a Chief Executive Officer to provide inspirational leadership and strategic direction for WCT. You will work closely with the Management Committee, staff, volunteers, and partners to ensure our services continue to thrive and adapt to the changing needs of the community.

This is a varied and rewarding role that requires a balance of strategic vision, financial acumen, operational oversight, and strong external engagement. You will represent WCT locally and nationally, build new partnerships, and ensure we remain a trusted and valued part of the community transport movement.

Job Description

Key areas of responsibility:

1. Leadership & Strategy
• Provide overall leadership and management of WCT.
• Work with the Management Committee to set and deliver strategic objectives.
• Lead the charity through change, ensuring sustainability and growth.

2. Financial Management
• Ensure robust financial systems, budgets, and forecasts.
• Diversify income, secure grants and contracts, and manage financial risks.

3. People & Culture
• Lead and inspire a committed staff and volunteer team.
• Ensure fair HR policies, training, and development.
• Promote a culture of Equity, Diversity, and Inclusion.

4. Operations & Compliance
• Oversee transport operations, health & safety, and premises management.
• Ensure compliance with charity, employment, and transport legislation.

5. External Relations & Advocacy
• Build strong partnerships with local and national stakeholders.
• Represent WCT in the community transport sector and with policy-makers.
• Promote WCT’s profile through media, communications, and advocacy.

About Wandsworth Community Transport

Wandsworth Community Transport (WCT) is a registered charity and a proud member of the Community Transport Association. We provide accessible and affordable transport services to community groups and individuals across the borough of Wandsworth. Our mission is to ensure that no one is excluded from community life due to lack of transport.

Key facts:
• Over 25 accessible minibuses serving the borough
• More than 2,000 community groups and individuals supported annually
• 35 staff members and a large team of volunteers
• Annual turnover of around £1 million
• Services include minibus hire, door-to-door services, Shopmobility, shopping shuttles, and outings for elderly and disabled residents
 

We also run a vehicle workshop and deliver essential driver and passenger assistant training programmes. Our volunteers play a crucial role in supporting elderly and disabled passengers, ensuring WCT is truly embedded in the heart of the community.

Looking ahead, we are committed to:
• Diversifying our funding and income streams
• Expanding our services to meet unmet transport needs
• Transitioning towards a greener, more sustainable fleet
• Strengthening partnerships with local authorities, health services, and the voluntary sector

To Apply

Click on the link to request the full application pack Chief Executive Officer

DATA, IMPACT AND EVALUATION OFFICER

Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

About the role 

We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.

The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.

This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.

You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values. 

Key responsibilities 

1. Data and systems 

• Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement. 

• Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work. 

• Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight. 

• Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements. 

• Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from. 

• Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection 

2. Analysis and reporting (supporting fundraising and contracts) 

• Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports. 

• Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders. 

• Contribute to reporting cycles and project monitoring for grants and commissioned work. 

• Help identify and articulate trends or insights that strengthen our funding cases and future proposals. 

3. Demonstrate and evidence impact 

• Analyse quantitative and qualitative data to show outcomes, learning and social impact. 

• Produce clear, engaging reports and summaries for internal learning and external audiences. 

• Develop or refine theories of change and outcome measures that capture relational and person-centred change. 

• Draw on wider research and evidence to contextualise and strengthen our impact story. 

4. Stories and case studies 

• Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care. 

• Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life. 

• Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns. 

5. Support service improvement and learning 

• Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating. 

• Provide practical training and tools to build confidence and data literacy across teams. 

• Support Directors and Leads to interpret learning and feed insights into service design and development. 

Onboarding and immersion 

• Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities. 

• Use this experience to ground frameworks, reporting and data practices in the lived reality of our work. 

About you 

We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.

You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.

Essential 

• Experience in monitoring, evaluation, data or research within a charity, public sector or community setting. 

• Experience working with CRM or case management systems. 

• Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI. 

• Ability to design or refine data collection frameworks and indicators. 

• Excellent written communication, able to translate data into compelling insight and learning. 

• Strong relationship-building and influencing skills, with the ability to collaborate across teams. 

• Organised and self-motivated, with attention to detail and follow-through. 

• Reflective and values-driven, comfortable with complexity and nuance. 

Desirable 

• Understanding of relational or trauma-informed approaches to care and support. 

• Experience in the mental health, social care or community sector. 

• Experience supporting organisational learning or delivering training. 

• Qualification in social research, data science, or a related field. 

Job Title: Hertfordshire Project Officer

Salary: £29,500 (London Fringe weighting)

Position Type: Full time/Fixed term (until December 2028)

Reports to: Scaling Manager

Based at: Remote, with travel to schools in Hertfordshire

Working Hours: 5 days a week, 9am-5pm (flexible)

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To deliver Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years in a delivery team of two Project Officers and a Project Assistant.

Key tasks include

· Support with recruitment of schools to take part in Nourish

· Complete in person food audits in schools looking across the whole school day

· Support schools to create and deliver a food improvement plan (action plan)

· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)

· Support schools to write a school food policy

· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students

· Collect data and maintain accurate records relating to the project

· Work closely with University of Hertfordshire and our Evaluation team to complete all monitoring and evaluation

· Work in collaboration with Hertfordshire project delivery team

· Gather content for our comms team (website and social media platforms)

· Keep Scaling Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person specification

Essential

· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion

· Good interpersonal skills, with experience of building relationships

· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Able to work independently and remote

· Self-motivated and optimistic with a can-do attitude

· Ability to work in a team and seek help when needed

Desirable

· Experience of engaging and working with schools and/or communities

· Experience of working for a charity or not for profit organisation

· Knowledge in food education and children’s health

· Access to a car

Eido is entering a new phase of growth. Our influence is expanding and the opportunities before us exceed our current capacity. We believe this creates an exciting prospect for an experienced CEO - or for a current charity or business director ready for their first top-level leadership role.

We are seeking a leader of character and conviction, with missional drive, and experience in networking and delivering impact solutions within the Christian sector to take Eido to the next level. There is flexibility in how the role could be shaped, depending on the skills and preferences of the successful candidate.

The CEO is ideally a person of Christian faith to lead team prayer meetings, attend and contribute at Christian conferences, pray with clients, and speak with integrity and authority within the Christian sector.

As Eido transitions from being founder-led, we recognise the importance of establishing a healthy, collaborative relationship between the new CEO and shareholders. After an initial transition period, the shareholders intend to form a board and meet fortnightly with the CEO to review KPIs and offer insight on key decisions. Our goal is to set the new CEO up for success, providing support and accountability, while allowing them space to develop and pursue their own strategies and full autonomy in leading day-to-day operations.