Support officer jobs
Supporter Relations Executive
The Supporter Relations and Fundraising Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, in order to ensure a first-class supporter experience.
The Supporter Relations Executive will be responsible for delivering supporter facing engagement activities ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. This role primarily works within the Supporter Relations sub- team alongside other Executives. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also carry out donation processing and other operational tasks relating to supporter activities, where required.
We have 2 roles available.
Key Responsibilities:
Supporter Enquiry Management
· Provide exceptional supporter care, ensuring every supporter and member of the public enjoys an outstanding experience when engaging with the charity, in all communications: inbound telephone calls, emails, social media messages and enquiries by post.
· Respond to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials, within a timely and professional manner.
· Receive and respond to feedback and complaints from members of the public and supporters, as the first point of contact in the team, escalating where required.
· Ensure the integrity of the CRM database, Salesforce, by amending supporter records accurately, including coding of and processing donations.
· Promote fundraising, engagement and retention opportunities when communicating with supporters, using a range of initiatives to explain the positive impact of their donations in contributing to the charity mission, ‘for a cure’.
· Ensure formal guidelines and best practice are adhered to in relation to Direct Debits, Gift Aid, FR codes of Fundraising Practice, Gambling Commission, and Data Protection Act.
Supporter Stewardship:
· Engage in outbound telephone calls and written communications to increase the value of, or to retain supporters; this will include thanking, stewardship activity, obtaining Gift Aid declarations and vulnerability checks.
· Support the Fundraising Relationship team to manage accounts specific to their regions, to ensure excellent supporter stewardship.
· Effectively and consistently seek opportunities to build networks among our fundraising community, ensuring these are directed to appropriate fundraising teams.
· Seek opportunities for repeat fundraising, by identifying opportunities and engaging with supporters as part of our re-engagement process.
· Manage the supporter follow‑up process to ensure funds are received promptly and accurately.
· Engage supporters in the best practice in ‘in aid of’ fundraising policies and deliver promotion of this opportunity.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Confident and engaging telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are looking for an experienced, motivated and values‑driven Fundraising and Partnerships Officer to grow our income from trusts, foundations, corporates and individuals.
Working closely with the CEO, you will play a key role in enabling WSF’s strategic goals by securing sustainable funding, building strong external relationships, and demonstrating the impact of our work. This is a pivotal role for someone who combines strong fundraising expertise with a passion for community development.
We want to hear from all interested candidates, and to be considered for the position you must submit a detailed covering letter along with your CV, outlining why you're right for the role.
Closing date: 5pm on Monday 25th May
Interviews will take place week beginning 8th June.
The client requests no contact from agencies or media sales.
Do you have fundraising experience and a passion for project management? Do you want to play a key role in helping supporters feel valued while enabling sustainable growth in individual giving? Join BMS World Mission as our Fundraising Officer.
As the Fundraising Officer, you’ll be part of the Individual Giving team delivering inspiring fundraising activity. From project managing quarterly direct mail appeals to shaping compelling supporter journeys, your work will help people engage generously with BMS’ mission. You’ll collaborate closely with communications colleagues to produce impactful fundraising materials, plan supporter events, and ensure excellent, personalised thanking that reflects our commitment to outstanding supporter care.
You’ll monitor performance, learn from data, and apply insights to continually improve our approach. If you enjoy juggling projects, working collaboratively, and combining creativity with analysis this role is ideal for you.
We’re looking for someone with project management experience, strong communication skills and a genuine passion for fundraising. You’ll be aligned with BMS’ Christian vision and values, committed to high standards, and motivated to keep learning and growing.
If you want your work to make a real difference - both to supporters and to communities around the world - we’d love to hear from you.
Key Information
Location: Didcot/hybrid
Hours: 35 hours per week/full time
Employment type: Permanent
Salary: £33,477 per annum
Closing date: 9am on Monday 1 June 2026
Interview date: Tuesday 9 June 2026
Q&A time: Thursday 21 May 12.30 – 13.30
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.
Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months.
We are looking for an Executive Support Manager to provide high-level assistance to the Chief Executive and oversee the smooth running of our governance and leadership operations. This is a key role that combines strategic project support with the management of the senior leadership office. You'll lead on special projects commissioned by the Chief Executive, including strategic and operational planning support, coordinating research projects, and will be responsible for the administration of the Board of Trustees and its committees. You'll also coordinate diaries and workflows for the senior leadership team and student officers, ensuring the Students' Union's leadership remains effective and aligned.
To be a contender, you'll need proven experience in operational delivery, taking responsibility for tasks from an initial brief through to completion. You'll also have the ability to manage complex, competing priorities and high-volume diaries, exercising appropriate judgement. You should have experience servicing boards or senior committees, or of writing papers and reports for discussion and decision by others.
A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.
Our mission is to have a positive impact on every member’s student experience through strong communities and effective representation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Grants and Information Officer
Professionals Aid Guild
At the Professionals Aid Guild, we are a non-profession-specific charity dedicated to improving lives and relieving poverty among professionals and graduates across the UK. We support individuals facing challenges such as redundancy, illness, disability, family breakdown, and financial hardship in retirement.
This is an exciting period of growth and development for the charity, offering the successful candidate a real opportunity to contribute to meaningful work and drive positive change.
Each year, we support hundreds of individuals through direct grants covering essential living costs, further and children’s education, household items, furniture, and critical repairs. These grants often have a life-changing impact. Alongside this, we collaborate with a wide network of organisations and professional bodies to provide more holistic and sustainable support.
Could you be part of our small, dedicated team making a big difference?
About the Role
As Grants and Information Officer, you will play a central role in delivering our services. You will manage grant applications from initial assessment through to decision and award, contribute to committee processes, and support the wider operations of the charity.
Key Details
- Reporting to: CEO
- Hours: Part-time (21 hours per week)
- Working pattern: Flexible and hybrid working available (minimum one day per week in the office, typically Thursday)
- Salary: £28,000 – £31,500 FTE
Benefits
- 25 days annual leave (pro rata), plus bank holidays and Christmas closure
- Additional annual leave after three years’ service (up to 5 extra days)
- Employee Assistance Programme
- Flexible and hybrid working options
- Training and equipment provided
Key Responsibilities
Casework
- Manage applications from initial assessment through to committee review
- Liaise with beneficiaries and maintain accurate, confidential records
- Prepare agendas and take minutes for committee meetings
- Signpost applicants to other appropriate sources of support
Finance
- Administer grants within agreed limits
- Arrange payments to beneficiaries and service providers
- Support audit processes
Grants Management System
- Maintain and update the grants database (Benefactor)
- Produce reports and review system content as required
Administration & Resources
- Update and maintain internal resources, including application forms, guidance, and standard communications
- Support website content updates
- Maintain standard operating procedures
- Provide general office administration support
Additional Duties
- Attend and support the AGM and other organisational meetings
- Represent the charity externally when required
- Support the CEO with fundraising strategy and policy development
- Undertake other duties as required in a small team environment
About You
You will be:
- Educated to degree level
- Proficient in Microsoft Office
- Experienced in working with databases and updating websites
- Familiar with fundraising applications and/or the charity sector (ideally benevolent funds or welfare services)
- Knowledgeable about the UK statutory benefits system
- Familiar with accounting software such as Xero or Dext (desirable)
- Highly organised, with the ability to prioritise a varied workload
- Adaptable and comfortable working in a small team
- An excellent communicator, both written and verbal
- A collaborative team player with strong interpersonal skills
- Confident in problem-solving and decision-making
- Sympathetic to the charity’s mission and values
How to Apply
Please submit your CV along with a supporting statement outlining how you meet the requirements for the role.
�� Closing date: 26 May 2026
Applications will be reviewed on a rolling basis, and the vacancy may close early.
�� Interview date: Monday 15 June 2026
Please ensure availability on this date.
The Professionals Aid Guild (PAG) works towards the relief of poverty and access to education for professional graduates and their families.
The client requests no contact from agencies or media sales.
Tenancy Support & Financial Wellbeing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 4.5-year fixed term (as this post is funded by the National Lottery)
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge
About Us
Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery -from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.
Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.
Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.
About you and the Role
As a member of Wintercomfort’s Project Worker Team, reporting to the Senior Tenancy Support Officer the Tenancy Support & Financial Wellbeing Project Worker is responsible for delivering Wintercomfort’s specialist range of 1:1 Pre and Post Tenancy Support, implementing proactive, holistic strategies designed to prevent people from losing their homes, whilst simultaneously providing them with the financial tools and capability needed to sustain stability, aimed at empowering Service Users to move out of the spiral of homelessness and back into mainstream society, preventing homelessness and foster financial inclusion.
Key Responsibilities
- To provide emotional and practical support and assistance to prepare and assist Service Users to move into accommodation once a placement is confirmed, working with internal and external colleagues. To work in a flexible manner within Wintercomfort and the wider community to provide outreach and support services in person, occasionally in exceptional circumstances this could include in their own home when accompanied with external partners also includes via text, email, telephone and video calls.
- To provide a wide range of resettlement-based support along with the Senior Tenancy Support Officer to ensure Service Users access the most suitable housing pathway for their individual needs. To take the lead on all housing related referrals for Service Users. To ensure all suitable Service Users are registered and supported on Homelink.
- To provide crucial assistance to tenants, focusing on maintaining tenancies, managing money and debt and improving overall financial stability – including, signposting, budgeting, welfare benefits checks, rent arrears support, setting-up and managing utilities, housing related life skills, offering guidance and support to enable Service Users to maintain their own homes, aiming to prevent eviction and enhance quality of life.
- To provide on-going long term tenancy support to Service Users moving into independent living, this includes private rental housing or alternative housing pathways without any on site support. To assist with hand over post tenancy support to accommodation providers at a suitable point in the Service User support pathway, with the aim of enabling long-term independence.
- To ensure all Service Users have access to external grants and any available funding to support their individual needs to maintain their accommodation. Signposting and assisting with applications for funding to assist people moving into accommodation are supported with the appropriate items: floor coverings, white goods, basic furniture and home furnishings.
- To support residents to keep their current homes, including mediation with landlords, accessing legal support on evictions, addressing anti-social behaviour, identifying high risk groups targeting support towards vulnerable groups such as those fleeing difficulties, leaving prison, hospital or care systems.
- To ensure that accurate records are kept, documenting the support services provided to Wintercomfort’s service users onto the Salesforce/Inform system. Ensuring that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports and case studies to the fundraising team.
One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.
If you choose to come and work with us, you will find that we offer:
- Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
- A supported work environment – You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
- Training – We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.
Closing date: Monday 11th May, 2026
Interviews will be taking place between the 19th – 22nd May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.
No agencies please.
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Interview Dates: Wednesday 27th May 2026, Thursday 28th May 2026 & Friday 29th May 2026
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our People and Culture team as a Fundraising Officer (Corporate/Philanthropy) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.
We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support. This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.
Above all, the team is dedicated to developing innovative responses that reflect the evolving ways women experience violence. The team is seeking to generate £2m+ net new income in the year ahead.
About the Role
We are looking for a passionate Fundraising Officer to join our team, delivering a range of fundraising initiatives. Join a dynamic and forward‑thinking team as we grow our fundraising capacity and explore new income opportunities, helping to secure vital funds for our life‑saving services.
Working closely with the Fundraising Manager, this role will be vital in achieving our fundraising strategy and income targets. Now is a really exciting time for Solace as we embark on a fresh organisational strategy backed by a new and ambitious fundraising strategy. You’ll be part of a friendly, collaborative and high‑achieving team, with opportunities to get involved across all fundraising activities, including helping to grow Solace’s high‑value fundraising from corporates, trusts and foundations, and major donors.
You’ll have the opportunity to grow your skills, knowledge and confidence across key fundraising streams, including special events, digital fundraising, trusts and foundations, community and challenge events, and corporate partnerships.This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.
You’ll contribute to the wider objectives of the Business Development Team, particularly within Fundraising, by helping to build strong relationships and partnerships, raise the organisation’s profile and income, and work collaboratively with colleagues.
About You
The successful candidate will bring proven experience in delivering community fundraising, alongside excellent written and verbal communication skills and the ability to engage effectively with diverse audiences across a range of formats. They will have knowledge of developing social media content and producing branded publicity materials, as well as strong organisational and project management skills, with a keen eye for detail and the ability to manage multiple priorities simultaneously.
The role requires confidence with IT systems, including Microsoft Office Suite, Outlook and CRM databases, with experience of Salesforce and creative design tools such as Canva being desirable. A strong understanding of, and commitment to, equity, diversity and inclusion, particularly within the context of the Violence Against Women and Girls (VAWG) sector, is essential. The postholder will be committed to continuous learning and professional development and will be able to work both independently and collaboratively, using initiative and sound judgement as part of a team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Support Pure Insight as Interim Chief Executive, providing stability, handover support and income generation leadership for a vital care-experienced young people’s charity.
Location: Hybrid, primarily remote with regular travel across Greater Manchester
Applications close: 9 a.m. Thursday 21st May 2026.
About Pure Insight
Pure Insight is a charity dedicated to supporting young people leaving care to build positive, fulfilling and connected lives. Founded and shaped by people with lived experience, the charity understands the realities many care-experienced young people face and provides long-term, trauma-informed support that helps them feel valued, supported and not alone.
Our work spans mentoring, emotional well-being and mental health support, peer and group activity, support for care leaver parents, employment support and close work with local authorities and other partners.
At the heart of Pure Insight is a belief in belonging, long-term support and community. The charity is ambitious for the future and is looking for a CEO who can help shape that future with care, clarity and courage.
About the role
This is an important interim role for a well-regarded charity supporting care-experienced young people across the North West. Following dedicated leadership from the founder CEO, who will be leaving the organisation in July, Pure Insight is looking for an interim leader who can provide stability, support a strong handover and help the charity maintain momentum while the permanent CEO recruitment process progresses.
The interim CEO will join at a critical point for the organisation. Ideally starting in early to mid-June, you will work closely with the founder CEO ahead of her departure, helping to capture knowledge, strengthen continuity and ensure the organisation is well placed for the months ahead.
Reporting to the Chair and working closely with the Board, the Interim CEO will provide strategic and operational leadership across the charity for an initial period expected to run until at least the end of September.
The immediate priorities for the interim CEO will include supporting operational leadership, ensuring a smooth handover, maintaining organisational focus and bringing additional capacity around fundraising, bid writing and income generation — you will ensure the charity can continue to build financial resilience during the interim period.
This is likely to be a part-time interim role, anticipated to be around three days per week. The organisation is looking for someone who can start as soon as possible, ideally in early to mid-June, to allow for a meaningful handover period with the outgoing founder CEO.
The successful candidate will help ensure that Pure Insight remains stable, focused and well supported during this leadership transition. You will work closely with the senior team, trustees and outgoing CEO to capture key organisational knowledge, maintain service quality, support operational decision-making and provide confidence to staff, funders and partners.
Key responsibilities
- Provide calm, values-led interim leadership during a period of transition.
- Work closely with the outgoing founder CEO to support an effective handover.
- Provide operational oversight and support to the senior team.
- Maintain focus on service quality, safeguarding and trauma-informed practice.
- Support fundraising, bid writing and income generation activity.
- Work with the Chair and Board to ensure organisational stability and continuity.
- Help prepare the charity for the arrival of a permanent CEO.
Who we are looking for
We are looking for an experienced interim or senior charity leader who can quickly build trust, bring structure and provide steady leadership.
You will be comfortable working in a small, emotionally sensitive and mission-led organisation. You will understand the importance of continuity, communication and judgement during a leadership transition.
The ideal candidate will bring:
- Senior leadership experience in a charity or mission-driven organisation.
- Experience as a CEO, Interim CEO, Director or senior operational leader.
- Strong operational and people leadership skills.
- Experience in fundraising, bid writing or income generation.
- The ability to support a founder-led handover with care and sensitivity.
- Good judgement, emotional intelligence and a calm leadership style.
- An understanding of trauma-informed practice, safeguarding or working with vulnerable young people.
Why join Pure Insight?
This is a meaningful opportunity to support a well-regarded charity at an important moment in its development.
You will help provide continuity for a committed team, an engaged Board and the young people Pure Insight supports, while contributing practical leadership, fundraising insight and transition support.
For an experienced interim leader, this is a chance to make a tangible difference quickly, helping Pure Insight move through change with confidence, care and stability.
Please click on the link to be redirected to the Peridot Partners website where you will find full details of the role and how to apply.
Applications for this role close at 9 a.m. Thursday 21st May 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.
Key responsibilities:
- Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
- Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
- Act as a keyworker for allocated clients, offering consistent support and engagement
- Carry out regular welfare checks and monitor clients’ physical and emotional presentation
- Support safeguarding practices and report concerns in line with policy
- Assist with drug and alcohol testing in line with training and procedures
- Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
- Follow health & safety, infection control, and lone working procedures at all times.
- Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
- Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
- Maintain accurate electronic records and contribute to handovers and team communication
- Support with practical tasks as required, including maintaining clean and safe communal environments
Essential criteria:
- Experience in a support, care, or people-focused role
- Strong verbal and communication skills
- Understanding of safeguarding and willingness to follow safeguarding procedures
- Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
- Ability to build professional and supportive relationships with vulnerable individuals
- Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
- Basic computer literacy and confidence using electronic systems
- Calm, reliable, and compassionate approach, including in challenging situations
- Willingness and ability to work across different shift patterns, including some weekends, as required by the service
Desirable:
- Experience in mental health, substance use, recovery, or related services
- Understanding of trauma-informed approaches
- Experience of key-working or supporting individuals with complex needs
- Knowledge of detox or recovery pathways
- Experience liaising with community or statutory services
- Experience working in a multidisciplinary team
We offer:
- Full training and ongoing development with scope for progression
- Supportive team environment
- Regular supervision and reflective practice
- Opportunity to be part of a new and developing detox service
This role requires working shifts, including evenings, weekends, and potentially nights.
Enhanced DBS required.
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Hospice develops our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future.
This is a key role within the Income Generation team. You will take ownership of a defined geographical area across South Warwickshire and become the Hospice’s visible ambassador, focused on building sustainable support pipelines across communities, businesses and individuals. You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys.
You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities. Your work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it most.
The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness. Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement.
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two and a half years, tens of thousands of new supporters have joined MAP, driving significant growth in income across individuals, trusts, foundations, and corporate partners. As we work to sustain this support — and with an ambition to become a £50m organisation by 2028 — high‑quality data and robust supporter operations are essential to our success.
The Supporter Database Manager plays a critical role in ensuring our supporter data is accurate, reliable, and fit for purpose. Managing the day‑to‑day operation of MAP’s supporter database, you’ll lead a small, specialist team and work closely with colleagues across Fundraising, Finance, Campaigns, and Digital, Data and Technology (DDT) to ensure income is processed correctly, data standards are upheld, and our systems support effective fundraising, campaigning and supporter care.
MAP is currently embedding a new CRM (Microsoft Dynamics 365). While CRM system ownership sits within the DDT team, this role will be central to ensuring the database works for users, data quality remains high, and operational processes are continuously improved.
If you’re an experienced database professional with strong people skills, high attention to detail and a commitment to MAP’s mission and values, we’d love to hear from you.
What is the role about?
Lead on ensuring MAP’s supporter data can be trusted and used with confidence across the organisation. You’ll oversee data quality, imports, integrations, and financial reconciliation, while managing and developing a small team responsible for the smooth running of supporter database operations. Your work will directly support fundraising and campaigning performance, supporter experience, and organisational decision-making.
A full description of responsibilities can be found in the job description.
About You
This role is ideal for an experienced supporter or customer database professional — or a CRM specialist ready to step into a management role — who enjoys combining hands‑on operational work with team leadership. You’ll be detail-focused, collaborative, and confident working across systems, suppliers and teams.
You’ll be motivated by improving processes, strengthening data quality and enabling colleagues to deliver outstanding experiences for supporters, all while contributing to MAP’s work to protect the health and dignity of Palestinians living under occupation and as refugees.
We encourage applications from candidates who may not meet every requirement, but who have the potential to develop into the role.
RECRUITMENT PROCESS
How to Apply
Please submit your CV before the deadline of 8:00 am GMT on 20th May 2026.
First interviews: w/c 26th May 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a strategic, purpose-driven leader? Ready to shape policy, influence public discourse, and make a real impact? If this sounds exciting, then this could be the role and organisation for you! Day One is on an exciting journey of growth and expansion as we increase our impact and reach more people affected by serious and life changing injury. We are looking to recruit an experienced Head of Policy and Public Affairs to join our team who can shape and help lead the charity’s external positioning, policy engagement and thought leadership activity across the UK. You will work closely with the CEO, other Directors and Heads of Service to develop and execute a three-year plan to develop our voice, influence and reach.
This is an exciting opportunity for someone committed to supporting the charity in its next phase of growth. Day One has always punched above its weight as a start-up charity, and now, into its fifth year of operation as a national charity, our voice is becoming more important than ever.
Day One’s development has been fast-paced, roles broad, and the culture has fostered autonomy and flexibility in senior roles. As the needs of the organisation evolve, this remains important but it is also now essential that we build a team with the capability and capacity to carry out robust, longer term scoping and planning in order to implement our new strategy and to create further opportunity for influence around the impact, care and support needs of people affected by serious and life-changing injury.
More About You
You’ll be an ambitious, dynamic, politically astute changemaker with:
Senior experience in public affairs, policy, or government relations. A strong record of delivering successful, outcome-driven campaigns. Excellent communication skills with a flair for impactful messaging. A collaborative, tenacious attitude and drive to make a difference. An established network and the credibility to influence. Willingness to travel as part of your role.
What You Will Bring
You might come from a charity, public sector or values-led organisation, or from a commercial role where people and purpose have been at the heart of your work. You may already have experience marketing services, campaigns or causes, or be ready for a step up with more ownership and responsibility. What matters most is your ability to work with empathy, bring ideas to life, and help people find, trust and access support when they need it most.
In your first six months, you will develop key relationships, scope the workplan and, in conjunction with colleagues, begin to build the evidence base needed for delivery of the ‘Voice’ element of our new strategy.
You will use our flagship annual campaign - Major Trauma Awareness week (MTAW) as a platform for expansion of our voice and influence work. You will work closely with the Head of Lived Experienced and Social Research to ensure that we are able to develop a sound evidence base from which to grow our influence and reach.
Beyond the first 6 months you will:
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Design and begin to implement an impactful influencing plan, identifying horizon scanning opportunities to influence and raise our profile.
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Utilise own assets and organisational assets, including the CEO, SLT and Heads of Service, to deliver this element of the new strategy.
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You will build highly credible and impactful relationships with a variety of stakeholders. This will include policy makers in national and local government officials, politicians, the health and social care sector, clinicians specifically the trauma care and rehabilitation space, as well as other third sector organisations, think tanks and commercial organisations connected to recovery after serious and life-changing injury.
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Play a significant role internally and externally in communicating the organisation’s policy position, raising organisational brand.
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Work closely with others in the SLT and ELT on developing our thought leadership and translating this into published blogs and comment pieces yourself and for others - disseminating our shared ideas, evidence base and compelling stories of impact and recovery.
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Working closely with the Director of Income and Engagement, you will support their team’s expertise and credibility, helping them to generate income though speaking engagements, campaigns and key storytelling pieces.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
For more information, please refer to the attached recruitment pack.
Closing date: 15th May 2026
Interviews:
First stage virtual: w/c 25th May 2026
Second stage in-person (Leeds): w/c 1st June 2026
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



There when it matters
About the role:
The prospect research and pipeline management role is pivotal to fundraising at Sue Ryder – you will sit within the Philanthropy and Partnership team and will be working across the Corporate, Trust, Major Donor and Regional teams. We are looking for someone who can support our fundraisers through prospect research, network mapping, lead qualification, and due diligence checks.
Most importantly you will be a proactive member of the team, joining us at an exciting time as we embark on our newly developed 5-year fundraising strategy. You will be a member of the team with the skills to review and develop the pipeline management process on our CRM (Raiser Edge NXT) ensuring the teams have access to dashboards, tracking their donors across the stages of solicitation. You will also provide insight reports into how well we are moving prospects through the pipelines and will have a voice to make recommendations. This role will also ensure we are working within data protection and fundraising regulations and both deliver and track our due diligence checks.
About you:
- Educated to degree level or with equivalent relevant work experience.
- Familiarity with prospect research tools and the ability to identify and recommend the best tools to support our work using the budget as cost effectively as possible.
- Thorough working knowledge of GDPR as it relates to major donor fundraising and the Fundraising Codes of Practice.
- Experience of undertaking due diligence checks on prospective donors and of setting up and implementing policies and processes to ensure regulatory compliance.
- Excellent communication skills and the ability to build supportive and collaborative relationships with colleagues both across fundraising and the organisation including the ability to chair meetings and present data and insight.
- Experience of working on a variety of requests and ability to manage and prioritise workload whilst being responsive.
Essential Criteria:
- Previous experience of driving forward process improvements, implementing new processes or systems, and working with colleagues to embed change.
- Skilled at using a relationship management database (or CRM) to track prospects through the solicitation process, produce dashboards and reports and glean insight from data.
- Experience of delivering prospect research activities to identify and qualify leads for fundraising teams across corporate, trust and major donor income streams.
- Working knowledge of high value income streams and what will support fundraisers in achieving income growth.
- Experience of providing relevant high quality and accurate research profiles with developed research skills and attention to detail.
- Proven experience in identifying new high-value funding prospects from the database and other sources including major donors, corporate partners and trusts.
- Proven ability to be proactive in network mapping securing new prospects or additional opportunities from existing networks e.g. see that a major donor is also a trustee of a grant giving trust or the CEO of a potential corporate partner.
Closing date: 21st May
Interviews: 27th and 29th May
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
The client requests no contact from agencies or media sales.
About the role
If you are interested in keeping the UK's wonderful heritage of church buildings open and in use and want to take the next step in your finance career, then this is an exciting role for you. Come and join a small team at the National Churches Trust and work alongside the Head of Finance and the Finance and Governance Officer by managing the charity’s day-to-day financial operations, ensuring accuracy, compliance, and timely reporting.
We’re looking for someone who can work collaboratively, is detail-oriented and will enjoy being involved in our important work as we expand our reach across the UK. If you enjoy all aspects of financial operations and are keen to develop new skills - and would get satisfaction knowing your work supports the conservation of some of the nation’s most important buildings - we would love to hear from you.
About the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of communities.
Our mission:
We Speak Up: churches are valued and supported
We Build Up: churches are well maintained, adaptable and in good repair
We Open Up: churches are sustainable, open and welcoming support
Our values:
Being straightforward in responding to others’ needs
Providing support that makes a difference
Joining forces to achieve greater impact
Driving change that brings our vision closer
To find out more about this role, please visit our website via the ‘Apply’ button, where you can download the information pack, including the job description and person specification.
Closing date: Sunday, 17 May, midnight.
Interview date: Thursday, 4 June, in Westminster, London.
Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.
This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.
The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.
This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.
If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.
Hours 36 hours a week, full time, worked across a rota covering Saturdays
Reports to: Social Networking Manager
Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages to, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.

