Support officer jobs

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

As Digital Innovation Officer, you’ll help deliver and grow Project Intercept, our deterrence programme with tech companies. We work with platforms such as Google, Meta and Aylo to create online interventions that deter harmful behaviour and guide people to confidential support through our Stop It Now service. Working closely with the Innovation Programme Lead, you’ll take charge of the technical running of our chatbot, track the impact of our online warnings, and help manage day to day work with global partners.

We’re looking for someone who’s confident with digital tools, curious about how systems work, and able to turn data into clear insight. You don’t need to be a developer, but you should be comfortable navigating platforms, problem-solving and learning as you go. If you thrive in a small, purpose-driven team and want to use digital innovation to help protect children, this role offers real impact and room to grow.

This post is funded externally and is therefore offered on a fixed-term contract for one year.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Monday 9th February. Stage 1 interviews are scheduled to take place on 17th February and stage 2 interviews are scheduled to take place on 25th February for shortlisted candidates.

Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#digital #innovation #project #engagement

Overview

We’re looking for a Senior Business Development Officer to join our national Business Development Team. This is an ideal next step for you if you’re an experienced bid writer looking to grow your career in business development, make social impact, and develop your leadership skills. We’d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids.

Location: London, Brighton, Manchester or Leeds.

Salary: £43,384.62 − £47,792.23 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year for Inner London Weighting.

Contract: Permanent.

Responsibilities

About the role

Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.

As a Senior Business Development Officer, you’ll play a lead role in the development and writing of tenders and proposals for a variety of health and social care services. This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress.

This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress, including line management opportunities.

Your day-to-day will include:

• Writing and editing complex and highly weighted bid responses, working to short timeframes
• Project managing the writing of key tenders with support from a Business Development Manager
• Supporting the development of Assistant Business Development Officers and Business Development Officers, with the potential of providing line management
• Working with staff across the organisation and our partners to develop bids that reflect best practice respond to local needs
• Producing and coordinating detailed research for upcoming opportunities, including meeting with subject matter experts, analysing data and collating evidence
• Creating presentations, diagrams and reports
• Participating in and leading reviews of our bid and proposal processes.

About you         

We’re looking for candidates with proven experience of writing tenders, proposals or grant applications in health and social care.

You are:

• A highly competent communicator with a successful track record in bid writing, ideally for drug and alcohol treatment or related services
• Experienced in leading smaller bids and proposals
• Able to analyse data and interpret evidence, with good IT and research skills
• Solution-focused, creative and proactive
• Happy to give and receive constructive, challenging feedback
• Collaborative and contribute to a positive culture team
• Ready to work hard to deliver on CGL’s values and mission.

What we offer

You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team, from Senior Business Development Officer to Manager, Senior Manager, Deputy Director, and Director. Several of our current Business Development Managers were previously in the Senior Business Development Officer role.

We also offer:

• The option to work from home for some of the week
• Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).

We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.

We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.

 Before you apply

In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.

Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.

We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.

We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.

Check the job description and team explainer for more information. Contact Yasmin Gilders to discuss this role further.

What our people say

Holly, Senior Business Development Officer said:

“What are your favourite parts of the job? The amount we learn from bid to bid. No two services are the same and I’m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding.

How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’ every day.

What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026.”

Fran, who progressed from this role to Business Development Manager last year:

“How did the role help you progress? The Senior Business Development Officer role sets you up to well to progress into a Business Development Manager role, as you begin to get involved in managing writing teams, reviewing written responses, engaging with Service Managers and Directors in model development and hold line management responsibilities. I was in the Senior Business Development Officer role for just over a year and a half before successfully applying to the Manager role.

How would you describe the team? The Business Development team are incredibly supportive and will give you the opportunity to develop in areas that you’re interested in. My manager supported to me build skills and experience that pushed me out of my comfort zone but enabled me to progress into the Business Development Manager role.

What would you say to someone thinking of applying? Alongside developing your writing skills, this role is a great place to shape your leadership and management skills. If you don’t have line management experience, don’t let this put you off.”

Salary Range (pro rata if part time)

CGL points 39 to 43 (£43,384.61 - £47,792.23)

Interview Date

16/2/2026

Closing Date

8/2/2026

We are recruiting for three fixed-term User Research Officer roles for our Digital Team. Two 23-month contracts and one 12-month contract.

This is an exciting opportunity to join The National Lottery Community Fund, and develop your skills as a User Research Officer within a multi-disciplinary team.

You’ll conduct user research to help us understand the needs of both the people who apply for our funding, and our colleagues who manage that funding. Your insights will inform the design of new systems and improvement of existing ones, ensuring that we make changes based on real user needs.

Working within our Digital Team, you’ll also have opportunities to collaborate with and learn from a thriving group of designers and researchers who love sharing knowledge and experience. We’ll offer you support to develop your research and design skills, and opportunities to take part in training and communities of practice.

You’ll need some practical experience of qualitative research methods, and of designing and running research. This could be from working in user research or user experience design. But we’d also welcome applications from people with similar experience from professional work, academic work, or study in fields like:

• human-computer interaction
• user-centred design
• psychology
• ethnography
• social research

The responsibilities of the job include:

• Designing and running user research to help us improve our existing digital services and design new ones.
• Recruiting participants for research.
• Analysing qualitative research data.
• Presenting findings to Digital team colleagues, and stakeholders from the wider organisation.
• Collaborating in a multidisciplinary team, and supporting colleagues’ design work by helping them understand what users need.
• Contributing to our user research and design community – taking part in team meetings and providing feedback on prototypes and other design work working in a collaborative and inclusive way.

Interview Details:

Interview Date: Virtual interview – 23rd or 24th February

Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

We’ll talk to you about where you are based and your working pattern if you get the job.

We will be hosting a briefing session on: Tuesday 27th January 2026,  from 11am to 11:45am. To register or ask any questions please email us.

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential Criteria:

• Passionate and knowledgeable about user-centred design, and digital ways of working.
• Experience of designing and running user research or other qualitative research studies, and a good understanding of when and how to use different research methods.
• Experience of analysing qualitative research, and turning it into clear insights that others can understand and use.
• Confident in explaining research findings to others, verbally or in writing.
• Good at collaborating, involving colleagues in research activities and contributing to shared planning.

Desirable Criteria:

• Experience of standing up for the needs and perspectives of users.
• A good understanding of inclusion and accessibility for digital services.
• Knowledge of agile working and the roles in a multidisciplinary digital team.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.

Job Summary

We’re seeking an experienced Events Fundraising Officer to work on delivering our UK wide portfolio of challenge events. You’ll be passionate about working in events fundraising and enjoy being part of a busy team. This role sits in the Events team within the Public Fundraising department, generating over £1 million of income. The Events Fundraising Officer will play a key part in our exciting plans to grow this area of fundraising.

We're looking for someone who loves building relationships, enjoys creating engaging communications, has excellent attention to detail and loves working as part of a busy and thriving team. If this sounds like you and you fit our person specification, you might be the person for us. In return you'll join our brilliant team and finish each day knowing you've played a central role in supporting people affected by bowel cancer.

The role is managed by the Senior Events Fundraising Officer and other key relationships are with the wider Public Fundraising team, Marketing and Communications, Data and IT, Finance teams and external agency partners.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

SNG (Sovereign Network Group) provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.  

We're now looking for a Housing Officer to join the team in our Newbury and Reading locality, based from the Greenham Office.

You'll manage your own diary with a mix of working from home, office and out with our customers.

The Role:

As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.

You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.

What you'll be doing:

• Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality
• Acting as a trusted point of contact for customers.
• Building relationships with local authorities, community groups, and partner agencies.
• Using data insights to improve services and ensure compliance with legislation and regulations.
• Supporting neighbourhood improvements and shaping services based on the voice of our customers.
• Maintaining accurate customer records and ensuring data is used responsibly.
• Promoting SNG's values and culture of collaboration, safety, and inclusion.

What we're looking for:

• Experience delivering tenancy, lease, or neighbourhood management services.
• Strong communication and relationship-building skills, with the ability to influence and resolve complex issues.
• A collaborative approach, working across teams and with external stakeholders.
• Good knowledge of landlord services and the ability to apply this in practice.
• A customer-first mindset, with a track record of achieving positive outcomes.
• Confidence using digital tools to support service delivery.

Desirable:

• Professional membership (e.g. CIH) or willingness to work towards it.
• Experience managing data securely and effectively.

Your Benefits:

We have some great benefits at SNG, including:  

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) 
• Chance to buy or sell holiday as part of our flexible benefits package 
• 3 additional paid Wellbeing days and 2 paid volunteering days 
• Generous matched pension scheme up to 12% and Life cover at 4x salary  
• Enhanced maternity/adoption pay  
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) 
• Options for private medical insurance, dental insurance and critical illness cover 
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service 

We offer flexible working, professional development opportunities, and a chance to be part of something meaningful. We're passionate about inclusion for all and creating a workplace where everyone can thrive

We will be interviewing in our Newbury Office on the 3rd February 2026.

Interested? Apply today and help us shape stronger, more vibrant communities.

Database Manager

Full time – 35 hours per week Monday to Friday

Location: London

Hybrid Working available

Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.

We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.

The role is conveniently located near Liverpool Street and hybrid working is available.

You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.

Duties will include:

• Overseeing the processing of all income transactions into the database on a timely basis
• Line manage, coach and support one Senior Database Officer
• Processing service user information into the database on a timely basis
• Responsible for all Gift Aid management
• Producing scheduled and ad-hoc data selections for mailings as requested
• Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
• Responding to queries from staff in all areas of the Charity on database use, income coding and service user data 
• Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system

About you

You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.

You have experience of line managing and mentoring, supporting your direct report’s continued development and success.

You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.

You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.

Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.

Benefits

We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.

If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.

If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.

Closing date 31 January 2026

We are reviewing applications as they are received so early application is advised.

Age UK is recruiting for a Senior Campaigns Officer to inspire people online and offline to amplify the voices of older people and campaign for change.

In this role you'll manage our 470,000 strong online campaign community and lead offline activities to get the attention of decision makers.

This is a crucial role that helps us to secure meaningful social change and communicate our influencing work to our campaigners and the public.

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per month, but also as and when meetings or campaign events dictate.) Your travel costs to the London office are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
* Proven track record of supporter management and implementing
engagement strategies that grow and build involvement online and
offline. A, I
* Good experience of co-ordinating events. A,I
* Extensive experience of managing complex projects and coordinated
cross organisational working. A,I
* Good experience of working with storytellers or people with lived
experience. A,T,I
* Experience of recording and using data to track and evaluate campaign
metrics and adapt campaign tactics in response to these A,I

Skills and knowledge
* Extensive digital campaigning skills including good knowledge of
Engaging Networks or equivalent platform. A,I,T
* Demonstrate a strong personal commitment to diversity and inclusion
and apply this across all communication channels. A,I
* A demonstrable interest in and understanding of how change happens
and the political process including the UK Parliament. A,I
* Excellent organisational and planning skills, along with an ability to
prioritise workload and competing demands. A
* Excellent verbal and written communication skills creating materials
for a range of platforms and audiences. A,T,I

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

* Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)

* Excellent pension scheme, life assurance, Bupa health cashback plan and EAP

* Car Benefit scheme, Cycle to Work scheme

* Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)

* Blue Light Card scheme

* You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation

Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

If you have excellent customer service skills, good telephone manner and experience of taking a large volume of calls we’d love to hear from you.

As Supporter Care Officer, you will be the first point of contact for our supporters, donors, members and the public, ensuring they have a positive experience. You will handle enquiries via phone, email and post, processing payments and maintaining accurate records. You will input data and use your IT skills to work with our database as well as Microsoft Office 365, predominantly Word, Outlook and Teams. You’ll have proven experience in a customer care role, handling a large volume of calls, and used to multi-tasking in a busy, fast paced office environment.

In return we provide a great working culture. 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application

• The candidate has chosen to share that they have a disability in the covering letter/application email

• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.

Please see attached for the Job description, cut off date and interview dates.

Overview

We’re looking for a strong bid writer to join our successful national Business Development Team as a Business Development Officer. This is an excellent opportunity to grow your career in business development within a successful team that prioritises social impact, development and progression. We’d particularly like to hear from people that have experience of writing high-scoring drug and alcohol service bids.

Location: London, Brighton, Manchester or Leeds.

Salary: £37,184.91 – £39,891.91 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year - Inner London Weighting.

Contract: Permanent.

Responsibilities

About the role

Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice.

As a Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high‑quality services for adults, children and young people. You’ll work with colleagues across the organisation to develop excellent written material for bids and proposals. This role offers a great opportunity to learn and develop while using your established skills, and you’ll be encouraged to take on more responsibility as you progress.

Your day-to-day will include:

• Writing and editing multiple complex bid responses within live tenders
• Working with colleagues across the organisation to gather information and evidence
• Project managing smaller bids and proposals with support from a Senior Business Development Officer or Business Development Manager
• Completing online research, analysing data and collating evidence
• Creating presentations, diagrams and reports
• Helping improve how we do things.

About you

We’re looking for candidates with proven experience of writing tenders, proposals or grant applications, or writing in other professional or academic environments, for instance journalism, research or marketing.

You are:

• A highly competent communicator with excellent writing skills
• Able to analyse data and interpret evidence, with good IT and research skills
• Solution-focused, creative and proactive
• Happy to give and receive challenging feedback
• Collaborative and contribute to a positive culture team
• Ready to work hard to deliver on CGL’s values and mission.

What we offer

You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team, from Officer to Senior Officer, Manager, Senior Manager, Deputy Director, and Director. Several of our current Seniors and Managers were previously in the Business Development Officer role.

We also offer:

• The option to work from home for some of the week
• Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).

We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status.

We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this.

Before you apply

In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense.

Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants.

We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.

We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed.

Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further.

What our people say

Kitty, Business Development Officer:

“What was your route into your current job? I graduated with an English Literature degree in 2019 and started out as an Editorial Assistant in publishing. Furloughed during the pandemic, I took the opportunity to complete a master’s in English Literature before moving into medical communications, where I also worked as an Editorial Assistant. While I enjoyed the work, I wanted a role that allowed me to get more involved in the research and writing, which led me to join CGL as an Assistant Business Development Officer in 2023. After gaining bid writing experience, I started as Business Development Officer in 2024.

What are your favourite parts of the job? I love how varied the job is. One day I might be deep in research, whether that’s desk-based or visiting a service in person, while the next I’m writing and editing responses for a live bid or even creating visuals. No two days are the same, and variety keeps the job exciting.

How would you describe the team? The team is incredibly lovely and supportive. There’s always someone ready to offer help, share advice, or even just have a quick chat, which makes it a really positive and collaborative environment to work in.

What were your highlights from last year? Being part of the team that won the Blackpool contract. We all invested a lot of time and effort into it, and the whole organisation was excited by the outcome.

Is there anything you would say to someone considering applying? Go for it! It’s a fantastic role within a supportive, friendly team, and there’s so much variety and opportunity to learn. If you’re considering applying, you won’t regret it.”

Holly, who progressed from Business Development Officer to Senior Business Development Officer last year:

“What are your favourite parts of this work? The amount we learn from bid to bid. No two services are the same and I’m constantly coming across amazing individuals, teams and interventions. Being part of a team that helps share and celebrate great work, and support other services to implement new and exciting initiatives is really rewarding.

How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.

What were your highlights from last year? Becoming a Senior and working across 7 different bids or direct awards last year. It was busy but I learnt so much, made some great connections with people across the organisation and feel excited for 2026.”

Salary Range (pro rata if part time)

CGL points 33 to 36 (£37,184.90 - £39,891.91)

Interview Date

16/2/2026

Closing Date

8/2/2026

Agile - London Head Office/Home

We are seeking a motivated and enthusiastic Supporter Retention and Experience Officer to join our successful Supporter Retention and Experience Unit. Working across a range of offline and online media channels, you will play a key role in supporting the team on retention and supporter experience campaigns to deliver income and build strong loyalty communications to existing supporters, helping to raise £40 million a year.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The role is a key member of the Supporter Retention and Experience Unit - who are responsible for delivery of multi-channel direct marketing communications to warm supporters - including regular giving, loyalty communications and cash appeals. The Unit is also responsible for creating and optimising supporter journeys and gathering valuable supporter insights. This role will lead on their own campaigns and projects which will include the development of new initiatives across the Unit.

Why join us?

• Be part of a dynamic team helping to raise £40 million a year
• Work for a top 10 charity fighting against social inequality and transforming lives across the UK

To be successful in this role, you should:

• Enjoy working in a team
• Have strong experience in supporter experience, journeys or direct marketing
• Have excellent project management and analytical skills and confidence working with agencies and data.
• Be a clear communicator with strong organisation skills

Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.

Closing date: Sunday 1st February at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK. For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.  

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy

We are looking for an enthusiastic Fundraising Officer to join the Heartlands Hospital Charity Team.

Your role will be key in helping to build new relationships with the public to provide information about the work of the Charity and inspiring people to fundraise, as well as hospital staff within Heartlands Hospital.

About the Role

As a Heartlands Fundraising Officer you will primarily be based at Heartlands Hospital in Birmingham, with occasional travel to other hospital sites and off site to attend meetings and events.

You will be key in helping to build new relationships with the public and hospital staff within Heartlands Hospital, as well as with existing supporters.

The role includes proactively going out to meet people to provide information about the work of the Charity and inspiring people to fundraise. It also involves spending time in the Charity Hub to speak to hospital staff, patients and members of the public and tell them more about our work.

Within the role there is opportunity to grow and develop into areas of interest and learn about the work of the wider charity.

The Fundraising Officer will work closely with other members of the hospital charity, providing secretarial and administrative support to the Fundraising Team and the Charity overall, including having responsibility for accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.

The role will involve lots of face-to-face fundraising so it would suit someone who is very sociable and is confident talking about the Charity to a variety of audiences.

This role will involve occasional evening and weekend work at charity events and events organised by our supporters.

About the Orpheus Centre

The Orpheus Centre is a specialist college that promotes personal development through the arts for young disabled adults. Our work is underpinned by our core values of being joyful, bold, inclusive, resilient and determined, and we are passionate about creating meaningful opportunities that change lives.

The role

We are looking for an enthusiastic and creative Individual Giving Officer (including Digital) to help grow and develop our Individual Giving and Legacy income streams.

You will plan, deliver and evaluate inspiring fundraising activity, build long‑term relationships with supporters, and provide excellent donor stewardship. This is an exciting opportunity to play a key role in shaping how supporters engage with — and feel connected to — the Orpheus Centre.

Salary: £27,000 – £30,000 per annum (depending on experience)
Location:  Godstone, Surrey
Hours: Full-time, 35 hours per week (52 weeks per year) Flexible, hybrid and part‑time working options available
Reports to: Deputy Head of Fundraising

 Key responsibilities 

• Plan and deliver engaging individual giving digitalappeals across multiple channels
• Develop and manage regular giving and donor stewardship journeys to increase loyalty and lifetime value
• Lead on all aspects of legacy fundraising, including promoting gifts in wills and administering legacy cases
• Build strong relationships with supporters, case studies and internal stakeholders
• Develop and nurture a mid‑value donor programme, working closely with senior fundraising colleagues
• Create new and innovative channels of giving, including In Memory and Celebration Giving
• Manage individual giving and legacy budgets and track performance
• Use Salesforce CRM to manage data, analyse performance and produce reports
• Ensure Gift Aid claims are accurate and processed in a timely manner 

About you 

You will be an organised and confident fundraiser with a passion for building relationships and telling compelling stories.

You will have:

• At least 3 years’ experience delivering fundraising or supporter‑focused projects
• Experience of using databases/CRMs and Microsoft Office (Word and Excel)
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to manage a varied workload
• High levels of accuracy and attention to detail
• An understanding of fundraising regulations, including Gift Aid and GDPR 

Desirable:

• Experience in individual giving and/or legacy fundraising
• Experience using Salesforce
• Experience of digital or direct marketing, copywriting or donor communications 

Why work with us? 

• A supportive and values‑driven working environment where your ideas matter
• Flexible and hybrid working opportunities
• Be part of a passionate team that celebrates creativity and makes a tangible impact on young disabled people’s lives
• Opportunities for professional development and training

Join us in making a lasting difference in the lives of young disabled people through the power of the arts. 

Safeguarding and Equality 

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview. 

As a Disability Confident Employer, we are: 

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

This is an exciting opportunity for someone looking for their next role in fundraising at an exceptional moment for the Young Vic under the new artistic direction of Nadia Fall OBE as she launches her second season in Spring 2026, alongside the launch of a new website and a refreshed fundraising strategy.  

This role is pivotal in shaping the future of our supporter engagement and income growth. For the first time in a decade, you will lead the launch and delivery of a renewed membership scheme that ensures our membership offer is compelling, competitive, and aligned with our artistic vision. We are now looking for a proactive, proficient and dynamic fundraiser to drive membership growth. Increasing income will be central to your success, alongside providing the highest possible customer care, delivering exceptional stewardship and building meaningful relationships with our members and individual donors.

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We are particularly keen to hear from Black and Global Majority people, and candidates who self-identify as disabled. All candidates who self-identify as disabled who demonstrate that they meet the essential criteria will be invited for interview. The Young Vic is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation.

To Apply, please see more details via the Young Vic Jobs Page on our website.

We are looking for a proactive and compassionate Triage and Assessment Officer to support victims and survivors of domestic abuse. This role is full-time to on a permanent contract. The role is hybrid, based at the Victim Support office in Old Street and with some home working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Triage and Assessment Officer you will provide pro-active, high quality, frontline service to victims of domestic and sexual abuse through risk assessment, providing individual safety planning, trauma-informed support, guidance, and information, enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.

You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime. Support will include providing resources, interventions, and information to all service users. You will provide immediate intervention by telephone and any appropriate referral in order to:

* support those affected by domestic abuse in understanding and asserting their rights and entitlements
* in understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
* facilitating access to additional services
* provide practical support and information to all victims and survivors of domestic abuse, leading on completing initial impact and risk assessments that are comprehensive and holistic.

Key Responsibilities:

• Assess risks and needs using evidence-based checklists.
• Assist high-risk victims in accessing safety services.
• Deliver tailored support and information.
• Understand legal frameworks for protecting children and vulnerable adults.
• Empower clients to recognize domestic abuse dynamics.
• Work with a team to deliver respectful, dignified, and sensitive services.
• Maintain accurate and confidential case records.
• Comply with data protection laws and organizational policies.
• Stay updated with procedures, policies, and professional codes.

About You:

Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.

You will need:

• Strong understanding of domestic and sexual abuse and its impact.
• Demonstrate proficiency in English, both verbally and in writing.
• Experience in statutory, voluntary, or multi-agency settings.
• Competency in risk and needs assessment frameworks.
• Understanding of safeguarding issues.
• Direct service delivery experience to victims or vulnerable people
• Strong crisis management skills.
• Effective communication, negotiation, and advisory skills.
• Commitment to equal opportunities and diversity.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.