Support officer jobs

We are looking for an experienced and enthusiastic Community and Social Value Officer to join our team at Enable! 

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Role Title: Community and Social Value Officer 
Reports to: Community and Social Value Manager
Based: Staff Yard, Battersea Park
Salary: £35,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid/Office

Role Overview: 

Reporting to the Community and Social Value Manager and joining the Community and Social Value Team, the postholder will work internally to support Enable services’ community work and externally to develop relationships and build capacity.

Internally, you will be working alongside Heads of Service and managers to support and expand the community work and social impact in services. This includes developing new projects, supporting volunteering, and leading on demonstrating Enable’s social impact in the 
community. Externally, you will develop relationships and partnerships with a wide range of voluntary and community organisations, corporate business and statutory organisations helping to link to Enable’s services and build capacity in the community.

Main Duties/Responsibilities:  

• Supporting Enable Services – working directly with each service to add capacity and expertise to develop and improve Enable’s community impact.   
• Social Value and Impact Measurements – leading the improvement of our social value and impact measurement work, in particular how our services measure impact, using different data collection techniques and developing regular case studies. 
• Developing data capturing techniques to regularly record data and track the organisations social value impact. 
• Volunteering – leading Enable’s volunteering offer including Enable’s staff volunteering programme, Community Enablers. In addition to increase volunteering opportunities across each service including the creation of volunteer roles and being a key resource for centralised support for recruitment, training and volunteer reward and recognition. 
• Community Engagement – developing relationships with local voluntary community sector organisations and understanding local need, challenges and inequalities. 
• Capacity Building – support the development and delivery of Enable’s capacity building support to small charities and voluntary organisations, including advice, funding support, monitoring and working closely with the local voluntary sector partnership. 
• Innovation and research – develop new ideas and initiatives to improve Enable’s impact and ability to connect communities.
• Support Enable’s strategy and ambitions to grow by highlighting our impact, providing case studies, supporting funding applications and tenders.
• Lead the writing and production of the annual Impact Report. 
• Champion community and social value work within the organisation 
• Represent Enable at conferences and events and confidently presenting Enable’s work. 
• Any other relevant duties as described by the Community and Social Value Manager 

Skills and Experience:  

• Excellent written and verbal communication skills
• Experience networking and forming meaningful working relationships, with the ability to motivate and engage staff and relevant stakeholders 
• Understanding of social value and impact measurement. 
• Ability and confidence to build rapport and develop relationships and partnerships 
• High level problem solving and decision-making skills with the ability to prioritize effectively
• Experience working with voluntary groups and an understanding of their challenges. 
• Experience working with volunteers (managing volunteers desirable) 
• Excellent writing skills for a wide range of needs e.g. report writing, newsletters, case studies etc.
• Strategic thinker with the ability to communicate a vision simply and effectively.   
• Ability to work independently and manage own workload.
• Experience in/understanding of local authorities and the community sector
• A passion for community and genuine desire to make a positive impact on the local Wandsworth community  
• Understanding of Enable departments and processes (desirable)

We are currently offering a rewarding opportunity within our Helpline Team who are the ‘front-door’ to CSWS, providing a first point of contact for carers and professionals via our Countywide telephone and email service, online portal, and chat services. 

Carer Wellbeing Workers on the Helpline focus on registration and ‘Tier 1’ conversation model using active listening skills to identify any most pressing need before referring/signposting onwards.

You will have excellent IT skills and experience of working with adults and families, and working knowledge and / or lived experience of social care and health. You will use excellent communication and interpersonal skills to provide a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

The role is mainly remote / homeworking with the expectation that you may need to travel on occasions to in-person meetings and training across the country. This role would therefore suit those located in, or close to, West Sussex.

Key Responsibilities

•  Work within a team to provide carer registration and support to carers via a variety of methods (phone, email, online chat) following the ‘Tier 1’ conversation model – addressing only the most pressing need before referring/signposting onwards, including referrals to our Community and Health Teams.

•  Supported by a Shift Manager, respond with a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

•  Provide guidance to professionals outside of the organisation, answering queries about carer’s support or related areas.

•  Follow Carers Support West Sussex processes to record activities on in house database systems. Accurately record all interventions on CSWS Client Record Management System to enable timely and informative reports on the services provided.

•  Use a range of outcome-based tools to evidence your work and as a framework to support carers to create a personal plan to identify and achieve positive change. Demonstrate the impact the service has made through feedback surveys, case studies and collating general feedback.

•  Focus on outcomes for the carers, appropriately triaging and signposting them to relevant services making dynamic decisions about the suitable pathway for a carer. Work closely with colleagues to ensure carers receive timely support.

•  Provide mentoring and support to volunteers who work within the team to provide services to carers.

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking, promoting carers as expert partners in care.

For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Interview Date: 11 May 2026
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

At Breast Cancer Now, we’re looking for a creative and proactive media and PR officer to join our ambitious team, as we continue to leverage our being the ‘go-to’ press office for breast cancer and position the charity as ‘determined leaders’ in our field.

This varied and exciting role plays a critical part in helping the charity build its profile through effective and compelling PR and media relations. The post holder will plan, deliver and respond to opportunities across all areas of the charity’s work, from highlighting our world-leading breast cancer research and raising awareness of our public health messaging to promoting our fundraising appeals, brand development, support services and supporting our policy and campaigning work.

The post holder will work closely with a variety of internal and external stakeholders, including people with lived experience of breast cancer, our nurses, researchers, and corporate partners, alongside building strong and trusted relationships with national and regional journalists to secure high-quality targeted media coverage. Every day will be an opportunity to make a positive difference for anyone affected by breast cancer.

About you

An excellent communicator, you’ll have a strong working knowledge of the UK’s media landscape and experience of delivering impactful results in a fast-paced environment.

You’ll be innovative, creative and sensitive in your approach to raising the profile of the charity and all its areas of focus, bringing fresh ideas to engage the media and always ensuring patient voice is at the heart of our work.

You’ll be confident in building trusted, influential relationships with journalists and leverage compelling coverage across all national, consumer, regional and tradeprint, broadcast and online media through these. You’ll collaborate with internal colleagues from across the charity to deliver powerful results, and work closely with external partners, researchers, and service providers. You’ll also play a pivotal role in supporting the smooth running of the media and PR team, including through being responsible for the day-to-day liaison with external suppliers (eg media monitoring) and overseeing the collation of information for key reports (including CEO report to Board of Trustees).

With an instinct for what makes a good news story, you’ll be adept at juggling priorities and deadlines and thrive in an exciting and fast-paced press office, where you’ll be well supported by our talented and welcoming team.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Wednesday 15 April at 09am

Interview date week commencing 20 April

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Location: Enfield Refuge

Salary: Unqualified: £11,754 - £12,268.40 per annum (Based on an FTE salary of £29,385 - £30,671 per annum)

Qualified: £12,268.40 - £13,375.20 per annum (Based on an FTE salary of 30,671 - £33,438 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 15 hours per week 

Contract: Permanent

Closing Date: Thursday 15th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Support Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

In this role, you will provide advice, practical assistance and emotional support to women who have experienced domestic abuse, working across two refuge sites. You will carry out risk and needs assessments, develop tailored support plans and provide key‑working sessions to help survivors build safety and stability.

To succeed in this role, you should have at least two years’ experience supporting this or a similar client group, along with a strong understanding of the diverse needs of women and children. Your work will play a vital part in helping survivors rebuild their lives in a safe and supportive environment.

About You

You have a strong understanding of domestic abuse and the ways it affects women and children, enabling you to provide sensitive and informed support. You bring solid organisational skills and basic IT competency, allowing you to manage administrative tasks confidently.

This role is active and hands‑on, so you are comfortable with the physical aspects of working in a refuge environment. You communicate clearly and compassionately, with a polite and empathetic telephone manner that helps ensure women feel heard, respected and supported.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Details

Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked

At Your Place, we have one simple goal: to solve homelessness, one person at a time – and this role plays a vital part in making that possible. Based in Newham, where the levels of homelessness are the highest in the country, our work has never been more needed.

We are looking for someone with experience in communications within the charity sector. If you have a passion for telling stories that matter, and are skilled in content creation, social media and email marketing, we’d love to hear from you.

This role is at the heart of our efforts to increase awareness and inspire action through the power of storytelling. You will create compelling content across digital, editorial and creative platforms, helping to engage our supporters, build our community and contribute to the growth of our charity.

Your work will directly support our fundraising efforts and enable us to reach a wider audience, making a lasting impact on the lives of people experiencing homelessness.

People like Darren, who said, "Because of Your Place, I’ve got the strength and the support to progress." Darren, who was living in a shed after losing a loved one, is now in stable housing and completing a course to get a role in construction. His journey is just one example of the many lives we’ve positively impacted. You’ll be at the heart of gathering and sharing these stories in a way that is ethical, trauma-informed and always respectful of the individual’s journey.

Job details 

Salary: £32,965-£39,350 per annum

Contract: Permanent

Hours: Full-time, 37.5 hours per week, Monday to Friday from 9am-5pm. Open to part-time or flexible working requests

Location: Hybrid. 2/3 days per week in East London office (Canning Town, Newham)

Job closing date: Monday 13 April 2026

First‑stage interviews will take place remotely on 15 and 16 April.

Candidates who progress may be invited to a possible second‑stage interview, held in person on 21 April (and 23 April if required).

Key responsibilities:

• Identify and create powerful stories from across the charity, leveraging key moments, events and milestones to raise awareness and engagement.

· Develop and deliver a content plan that brings our mission to life and shares stories across multiple channels and formats.

• Lead social media, web and email marketing activity to inform, engage and motivate supporters to take action.

• Monitor and evaluate communications, using insights to continuously improve content and engagement.

• Create visually compelling assets, (including imagery for socials, reports, leaflets and more)

• Collaborate with fundraising team to ensure content aligns with fundraising goals and drives supporter action, including supporting events and appeals

• Record and update consent for stories, photos and videos, ensuring content is collected and shared ethically and respectfully.

About you:

· A skilled communicator who understands the power of everyday stories.

· Relevant experience in communications within the charity sector

· Exceptional storytelling and communication skills, with the ability to create clear, engaging content

· Creative approach to content creation, with strong visual design skills and understanding of how to tell stories through various media.

· Ability to manage social media platforms (Facebook, Instagram, LinkedIn), use content management systems (e.g. Wordpress) and email marketing platforms (e.g. Mailchimp) to distribute and assess effectiveness of communications

· Highly organised with strong project management skills and the ability to manage multiple priorities.

· Committed to continuous personal development and seeking opportunities to expand your skills.

You can download or request the full job description for more information.

Employee Benefits

We support you so you can do your best work. Here’s some of what we offer:

• Holiday: 25 days leave, rising to 30 with service, plus bank holidays and an extra day for your birthday.

• Health & Wellbeing: Weekly Wellbeing Hour, 2 Wellbeing Days, gym membership reimbursement, 24/7 helpline, cycle-to-work, and more.

• Pension: We match your contributions up to 7.5%.

• Career Development: Training, qualifications and professional memberships.

• Flexible Working: Tailored to help balance work and life.

• Discounts: Access to discounts on shopping, holidays, and events.

Commitment to inclusion

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

JOB TITLE: Kinship Community & Family Support Worker

RESPONSIBLE TO: Kinship Services Manager

HOURS OF WORK Part-time 28hours (evening and weekend work will be required)

LOCATION: Hybrid – in person community delivery, with requirements to attend office base in Edinburgh/East Lothian, and home working possible

SALARY / GRADE: Fixed term 24 months (with potential for extension, funding allowing)

Grade 4 / £28,615 per annum fte – pro-rata

KEY WORKING RELATIONSHIPS

•Kinship Services Manager

•Adoption UK Scotland and Kinship service colleagues

•The Adoption and Kinship Community in Scotland

•Local Authorities and external commissioners

PURPOSE OF THE ROLE

·To support the community work of Adoption UK Scotland and their kinship services, to provide professionals, parents/carers, children, and young people access to information, resources, and services for kinship communities and to engage with families in their local communities.

·To offer a front-line service, primarily to kinship families based in the East Lothian Community, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and family events. Support of events in other areas in Scotland based on resources and availability.

·To hold and manage kinship care family cases, providing direct family support within service guidelines and delivery model.

·Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together kinship families and individuals, enable peer support, build a sense of community and promote an active and supportive Community Network.

·To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.

·To be part of the wider kinship service team within Adoption UK Scotland, working across teams and services.

·Work collaboratively with colleagues across all services areas of Adoption UK

MAIN DUTIES AND RESPONSIBILITIES

·Working alongside service leads within the kinship teams, and with the wider community team members to plan and deliver specific events and activities for East Lothian Council Kinship community members, and kinship families in wider areas where resources and availability allows.

·Provide administrative coordination for community groups, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.

·To facilitate referral meetings with new kinship carers accessing the East Lothian Kinship Support Service, including initial assessment of need to identify suitable support and signposting requirements

·To hold responsibility for administrative requirements relating to referrals and cases within the East Lothian Kinship Support Service, including setting up new cases and recording service delivery interactions, using existing Adoption UK systems and processes

·To work with colleagues in the Foundations for Families kinship support service to support delivery where time and resources allow, and coordinate activities between services where appropriate.

·To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities.

·To work alongside Adoption UK colleagues to develop and improve resources and services for kinship carers

Knowledge and experience

• Demonstrable knowledge and understanding of the kinship legislation system, issues and challenges faced by kinship individuals. (Essential)
• Experience of engagement and direct work with families (Essential)
• Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)

Qualifications and Education

• Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Essential)

Skills and abilities

• Report writing and record keeping (Essential)
• Excellent communication skills, both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

Accountability

• Liaise with colleagues to share updates and information
• Report to supervisor and relevant managers and external commissioners on activities

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives

Clarion Housing, in collaboration with the Amy Winehouse Foundation, is excited to offer a unique opportunity for a passionate and dedicated Recovery Support Officer to join our dynamic team and help shape the future of an inspiring project based in South East London.

We provide Supported Housing for young women in recovery from drugs, alcohol, and other addictive behaviours. This vital service, operating 7 days a week with overnight concierge support, offers a safe, supportive environment that bridges the gap between residential rehabilitation and independent living.

We’re looking for individuals who are:

• Passionate about empowering women on their recovery journey

• Experienced in supporting people affected by addiction

• Knowledgeable about recovery models such as 12 Step Programs or SMART Recovery

• Skilled in support planning, risk assessment, and delivering personalised, recovery-based support

We particularly welcome applicants with lived experience of addiction. In these cases, we ask for a minimum of two years in stable recovery.

If you're motivated, compassionate, and ready to make a meaningful difference, we’d love to hear from you.

Why Join Us?

• A supportive and inclusive working environment focused on staff wellbeing

• Ongoing training and development opportunities to grow your skills and advance your career

• A chance to be part of a transformative, purpose-led project making a real impact in the community

• The opportunity to work alongside the Amy Winehouse Foundation, a respected organisation making a real difference in the lives of young people in recovery

As you can imagine, the full job description includes lots more detail. Please check it out before applying – Recovery Support Worker.

Closing Date: Wednesday 8th April 2026 at midnight

Interviews will take place on Wednesday 22nd and Thursday 23rd April 2026.

At Clarion Housing Group, we support the responsible use of AI.  Here is your guide to using AI during your recruitment process.

Applicants must have the ability to travel between Amy’s Place, Hoxton and Corsica Street, Islington.

This post is subject to Enhanced Adult and Child Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.  

This vacancy may close early without notice.

Location: Enfield 

Salary: Unqualified: £29,385 - £30,671 per annum

Qualified: £30,671 - £33,438 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Monday 13th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Support Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role

As a Refuge Support Worker in our Enfield refuge, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.

You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed, and help them work towards safe, independent move‑on accommodation.

The role also includes collecting and recording payments, completing health and safety checks, maintaining accurate records, and building strong working relationships with local authorities and partner agencies.

You’ll be part of a supportive team, attend regular meetings and supervision, follow all safeguarding, equality, and organisational policies, and contribute to the smooth and safe running of the refuge.

Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.

About You

The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.

You communicate clearly, build trusting relationships, and work well with residents, colleagues, and external agencies. You are organised, reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures.

You’re also comfortable supporting service users with practical needs such as benefits, housing, and appointments, and you approach challenges with patience, empathy, and a problem‑solving mindset. You’re also able to manage occasional physical tasks, such as helping prepare rooms or assisting with deliveries.

Outside of this, you are committed to creating a safe, inclusive, and empowering environment where every resident feels heard, respected, and supported.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

Furnishing Futures is a charity that creates beautiful healing homes for women and children who have escaped domestic abuse, and been given empty social housing, using unwanted furniture from the interiors industry. We are looking for a Senior Specialist Support Worker, to provide maternity cover for 12 months managing our specialist support service and providing focussed support to beneficiaries.

Our specialist support team works alongside our home designers to provide advice and support on a range of issues to help alleviate social isolation for survivors, as well as facilitating women’s groups and managing relationships with referral partners.

We are looking for someone with experience supporting vulnerable people with complex needs from a wide variety of backgrounds, and an understanding of the impact of deprivation, discrimination and domestic abuse on individuals, families and communities. Based in Leyton you will be managing a small team and helping the charity develop its service across London. 

About the role
Fundraising plays an important role in the sustainability of The Brilliant Club, and this is only set to grow in our next strategy. The new Fundraising Officer will be responsible for building relationships and creating excellent experiences for a portfolio of supporters and prospective supporters, to help us raise over £1.4 million each year.

Supporters will be mainly Trusts & Foundations, but also some corporates and individuals. The role will include meeting with prospects, writing compelling applications for funding, stewarding and renewing existing partnerships and writing engaging funding reports.

The successful candidate will have experience working as part of a fundraising team, or have transferable skills from a similar external-facing role. They will have a proven ability to confidently build relationships with external stakeholders and have excellent written communication skills. Attention to detail, strong organisational skills and experience using a CRM system are also key for this role.

While this role can be based at either our Leeds or London office, we expect some travel will be required (mainly to London) for events and to attend in-person meetings with colleagues and funders. The role will report into the Head of Fundraising.

About you
The role will best suit someone who

• Has experience working in a fundraising team or comparable transferable skills
• Has experience building relationships with external stakeholders in a professional setting
• Has strong writing skills and is able to write compelling funding applications and reports
• Has strong research skills and the ability to translate complex information into clear briefs
• Has a keen eye for detail
• Is able to work with data and budgets
• Is able to adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
• Has a demonstrable passion for furthering The Brilliant Club’s mission

We are seeking a dedicated and compassionate Triage & Early Interventions Officer - Qualified to join our Medium-risk IDVA team on a hybrid basis working both at home and from our office in Shoreham-by-Sea, West Sussex.

This is a a full-time role working 37.5 hours per week Monday to Friday.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Triage & Early Intervention Officer - Qualified, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.

As a Triage & Early Interventions Officer - Qualified you will:

• Conduct comprehensive impact & risk assessments for clients.
• Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights.
• Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed.
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You:

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong.  We’re committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Role Overview:
The Talent Set is pleased to partner with a respected charity to recruit a part-time Interim Supporter Care Officer. This role involves delivering exceptional supporter stewardship, maintaining accurate supporter data, and fostering positive relationships with donors to enhance engagement and contribution.

Key Responsibilities:

• Serve as the front-line contact for supporters, handling calls, emails, and letters with professionalism and care.
• Maintain accurate supporter records within the donor database, ensuring GDPR compliance and confidentiality.
• Prepare and send timely thank you communications and process various donation mechanisms, including direct debits, standing orders, and Gift Aid.
• Generate reports on donation activities and supporter engagement to inform stewardship strategies.
• Support mailing campaigns, event invitations, and follow-up communications with attention to detail.
• Process donations securely, reconcile accounts, and support financial administrative tasks in line with organisational procedures.
• Participate in fundraising events, providing support and ensuring supporter satisfaction.
• Collaborate with team members to enhance supporter experience and refine database procedures.
• Perform general administrative duties such as mail processing, stock management, and assisting with audits.

Person Specification:

• Experience in supporter or customer care within a charity or similar environment.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent written and spoken communication skills.
• Proficient in IT tools; experience with donor databases like Donorfy is advantageous.
• Attentive to detail with accuracy in data handling and financial processing.
• Self-motivated and able to work independently with a professional and compassionate approach.
• Comfortable working on-site in central London, with flexibility for hybrid working.
• Ability to juggle a demanding workload and adapt to changing priorities.

What’s on Offer:

• Salary: £29,000 - £35,000
• Location: Hybrid – Central London
• Contract: Part-time (3 days per week) - 6 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.