Support officer jobs

At Bristol Mind, we believe nobody should face a mental health challenge alone.

This is an opportunity to lead the charity at a critical moment in its journey. We are a small, but highly influential organisation made up of passionate, diverse, and expert people.

This is more than a leadership role. It is an opportunity to shape the future of mental health support across our geographical area, influence systems that affect people’s lives, and inspire a dedicated team committed to meaningful social impact that serves the needs of our communities. 

We are looking for a values-driven and strategic leader who combines vision with empathy, and who can build strong partnerships, empower people, and drive sustainable growth in an evolving sector.

As CEO, you will:

• Provide inspiring and inclusive leadership across the organisation.
• Champion mental health awareness and community wellbeing.
• Strengthen partnerships with communities, funders, and stakeholders.
• Lead innovation and growth while staying true to our mission, vision and values.
• Support and develop a passionate and talented workforce.
• Embed EDI, Lived Experience & Co-production into everything we do.

We are looking for someone who: 

• Is an authentic and compassionate senior leader.
• Has experience leading organisational strategy and change.
• Can demonstrate strong income generation experience. 
• Is an outstanding communicator and relationship builder.
• Has a deep commitment to equity, inclusion, and mental health.

Flood Engagement Officer – Job Description Overview

The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role of Flood Engagement Officer for London and the Home Counties. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding, to deliver community-based flood risk management solutions.

Key Details:

• Location: Home-based (London and Home Counties team), with regular travel across London and the South, including evening meetings and occasional overnight stays.
• Hours: Full-time, 37.5 hours per week
• Salary: £24,784.56 per annum rising to £27,840.90 (discretionary London weighting may apply) travel expenses covered
• Contract: Permanent
• Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
• Closing Date: Sunday 21st June 2026  (Midnight). Early application is encouraged as the position may close earlier if sufficient applications are received.

Role Overview:

The Flood Engagement Officer will support the London and Home Counties community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.

Key Responsibilities:

• Community Project Delivery: Lead and support the implementation of projects focused on flood risk management.
• Community Engagement: Engage and empower at-risk communities, ensuring they have the tools and information to co-create solutions to flood risks.
• Stakeholder Management: Build and maintain relationships with key community stakeholders and partners.
• Data Management: Provide data to help evaluate and support engagement activities.
• Support the Senior Team: Assist in broader tasks and activities as required by the senior team.

About You:

The ideal candidate will be:

• Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
• Organized and Flexible: Able to prioritize tasks and travel extensively across the region, including evenings and occasional overnight stays.
• Collaborative: A team player with a solution-focused mindset.
• Skilled in Engagement: Experience or an interest in community engagement and building relationships.
• Driving Licence: Full driving licence and access to a car are essential due to the travel requirements.

You must also be a resident of the UK with the right to work in the UK.

About the National Flood Forum:

The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.

This is a wonderful opportunity for those passionate about community engagement and flood risk management to make a tangible difference in people’s lives.

Lead a small charity making a big difference to young people’s lives

Respected is a growing, values‑driven charity delivering high‑quality, holistic Relationships and Sex Education (RSE) to pupils in Years 7–11. We equip young people with the knowledge, confidence, and values they need to build respectful, healthy relationships and make informed decisions.

We are now seeking a dynamic, hands‑on Chief Executive Officer to lead our next chapter of growth and impact.

As CEO, you will provide strategic leadership, operational oversight and inspirational management to our small staff team and dedicated volunteers. You will work closely with the Board of Trustees to deliver our mission, strengthen our partnerships with schools and ensure the charity operates with excellence, integrity, and sustainability.

This is a role for someone who thrives in a small‑charity environment—balancing strategic vision with practical delivery, and bringing energy, professionalism and heart to everything you do. The ideal candidate will be able to demonstrate significant experience in the field in which Respected operates (health and education).

How to apply: click the CharityJob Apply button below to submit a CV and covering letter outlining your relevant skills and motivation.

Closing Date: 30th June 2026

Key Responsibilities
● Lead the development and delivery of Respected’s strategic and operational plans
● Ensure that Respected is informed by research, guidance, legislation and is compliant with statutory requirements in the area of relationships and sex education in schools
● Manage and support staff and volunteers, fostering a positive, inclusive culture
● Oversee programme delivery in schools, ensuring quality, safeguarding and impact
● Maintain strong financial management, budgeting and reporting
● Support effective governance and work closely with the Board of Trustees
● Lead fundraising efforts, including grant applications and donor relationships
● Build partnerships with schools, funders and community stakeholders
● Represent Respected externally as an ambassador for our mission and values

About You
We’re looking for someone who is:
● An experienced leader in the charity sector with a background and qualifications in education, health or youth sector
● Values‑driven, compassionate and committed to safeguarding
● Knowledgeable and impactful leading RSE and/or sexual health education for young people in a youth‑focused context.
● Comfortable working independently and flexibly within a small team
● Experienced in working in or with schools
● Comfortable balancing the requirement to work within statutory national guidance with inspiring our staff and Trustees to uphold the underlying Christian motivation and driving force for all that we do at Respected in accordance with our Ethos statement.

What We Offer
● Salary: £25 per hour
● Hours: 15 hours per week (flexible working pattern possible)
● Contract: Fixed term for two years (extension subject to further funding)
● Location: Office (face-to-face working with some travel required)
● Pension: Statutory workplace pension scheme (NEST)
● Annual Leave: Pro rata entitlement of 28 days plus public holidays
● A supportive, purpose‑driven environment where your leadership will directly benefit young people

Safeguarding & Equality
Respected is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will require an enhanced DBS check.
We value diversity and welcome applications from all backgrounds, particularly those under‑represented in leadership roles within the charity and education sectors.

Location: Loughborough, England (Travel required to all Baca Services locations)

Contract Type: Permanent

Salary: £26,750 per annum

Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Start date: June 2026

About Us:

Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview:

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Support young people using trauma-informed approaches (including PACE and recovery models)
• Promote safety and safeguard young people from exploitation and harm
• Support emotional wellbeing, independence, and life skills development
• Encourage engagement in education, training, and community activities
• Maintain accurate and compliant records
• Work closely with social workers, schools, and partner agencies
• Contribute to a reflective, learning-focused team culture
• Be a role model, offering care and compassion without discrimination.
• Plan and participate in day trips and annual residential weeks.

Requirements:

• Alignment with Baca’s values and mission.
• Ability to respond to change and work as part of a diverse team.
• Self-motivated, proactive, and able to take initiative.
• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking, young people.
• Relevant training or willingness to complete essential training within the first year.
• Experience working with young people, especially in cross-cultural settings.
• Excellent communication, organisational, and ICT skills.
• Driving licence and access to a car.
• Enhanced DBS check required.

Personal Attributes:

• Approachable, reliable, and a strong team worker.
• Supportive, responsible, and personable.
• Flexible and able to work occasional evenings and weekends.

Holidays and benefits:

• 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
• Pension scheme
• Health & Wellbeing programme
• Free parking
• Casual dress

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.

Are you a dog lover who has a knack for telling a great story?
We’re on the hunt for a PR Officer, who will play a key role in connecting the public with our work through compelling media coverage.

What does this role do?
As PR Officer, you’ll:

• play a key role in the running of our busy press office, responding to requests from journalists swiftly and effectively, underpinned by a strong understanding of PR and reputational risk,
• generate pro-active media coverage for specific campaigns, writing news stories that effectively convey our key messages to journalists and the wider public,
• collaborate with centre-based Media Coordinators and Centre Managers to share positive stories about dogs in their centre, helping spread the word about the amazing work we do,
• work closely with the Public Affairs team on their campaigns, providing PR expertise and support to exciting campaigns such as to end greyhound racing and improve the rights of pet-owning renters.

Interviews for this role are provisionally scheduled for 24th June 2026 and will take place in person at our London office.

Could this be you?
To be successful in this role, you’ll need a good amount of PR experience, with excellent communication skills, specifically the ability to write compelling stories and brief senior stakeholders. You’ll be proactive, creative, and actively seek opportunities to share good-news stories that celebrate our work. You’ll be organised and a strong multi-tasker, as this role will involve working on longer-term projects as well as reactive work. Above all, you’ll be passionate about dogs and the work we do.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We are looking for a creative, driven and highly organised Marketing Officer to join our team at Lincs & Notts Air Ambulance.

Marketing Officer
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £26,500 to £34,000 (FTE), dependent upon skills and experience
Contract: Permanent
Reporting to: Digital Marketing Manager

About Us

The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.

Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.

About the Role

This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support our lifesaving service.

In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You’ll work closely with teams across fundraising, retail and operations to bring campaigns to life—ensuring they are insight-led, on-brand and deliver measurable results.

You’ll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints.

This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work

Our Benefits

• Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
• Additional days leave for your birthday.
• Pension scheme includes 6% employer contributions, with 4% employee contribution.
• Access to a Health & Wellbeing Care Plan*
• Occupational Sick Pay Scheme*
• Life insurance at 3 times your annual salary*

*On completion of probationary period.

Closing date: Monday 29th June 2026
Interview date: Week commencing 6th July 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

A full driving licence and access to a vehicle (or equivalent) is required for this role.

This role requires an enhanced DBS check as part of our safer recruitment process

Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.

Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.

No agencies please.

What we do

Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London and Liverpool. We hire, train, and pay inspiring university students – most of whom also come from low-income, Asian and Black households – as tutors, providing them with meaningful, paid work experience and support to boost their careers.

Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. With a member of staff taking a 12-month sabbatical from August 2026, we have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!

Job Description

The Programme Officer will be responsible for the management and overall delivery of their designated programmes.This role will involve managing relationships with tutors, parents and clients, while collecting robust qualitative and quantitative data to measure the impact and build the success of our work. This is a critical role, leading on the delivery and evaluation of multiple programmes, managing key stakeholder relationships, and contributing to the sustainability and growth of our work in a challenging funding climate.

This role will be focused on our growing work in Lewisham, a priority area for TU with high need, multi-year commitment from a range of partners, and incredible family engagement. Working alongside local schools, livery companies, and housing providers, the Programme Officer will be tasked with continuing to develop and expand our work in the borough, in line with our three-year strategic plan for the borough.

To Apply

To apply, please review the full job description and send your CV and cover letter, alongside your response to the following question:

What would you prioritise in your first three months at TU, to achieve the expectations set out in the job pack and maximise impact in Lewisham - in the context of a 12-month role?

(You may answer in any manner!)

Closing Date for Applications: Wednesday 24th June at midday

Notification of Interview: by Friday 26th June

Interviews: Interviews will be held on 2nd and 3rd July at our London offices in Shoreditch

Format of Interview: Interviews will be made up of a case study task in pairs and a standard interview. Please allow approximately 1.5 hours in total. We will share interview questions in advance in line with our commitment to inclusive recruitment.

Please note: applications that don’t include a CV, Cover Letter and answer to the above question, will not be considered.

We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.

KEY RESPONSIBILITIES

Supporter Care & Communication

• Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.

• Answer all supporter queries professionally and within agreed timeframes.

• Ensure supporters receive the correct communications in response to their donations.

• Produce timely and accurate thank‑you letters.

Income Processing & Administration

• Browse, create, amend and allocate payments to supporter records using data processing systems.

• Reconcile income with daily income sheets.

• Allocate income and produce daily income reports.

• Take Direct Debits over the telephone in line with DD Scheme legal requirements.

• Administer all charity income paid by Direct Debit.

• Process payments received from third‑party agencies (e.g., JustGiving).

Database & Record Management

• Create and maintain accurate supporter records on the charity’s CRM system.

• Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.

Fundraising Support

• Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.

General Administration

• Sort and open Head Office post in line with service level agreements and standard operating procedures.

• Undertake other tasks as directed by the Senior Supporter Services Officer.

Health & Safety Responsibilities

• Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.

• Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.

PERSON SPECIFICATION

Experience & Knowledge
Essential:

• Experience in data entry and administration.

• Proven customer service experience, including handling enquiries and resolving issues.

• Good understanding of database functionality.

• Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).

Desirable:

• Working knowledge of mail‑order systems.

• Telephone sales experience.

• Experience using a charity fundraising CRM system.

Skills & Abilities
Essential:

• Strong telephone manner with a professional, approachable communication style.

• Highly proficient keyboard skills with strong accuracy.

• High attention to detail with a focus on accuracy and quality.

• Excellent verbal and written communication skills.

• Confident communicating with people at all levels.

• Effective at prioritising workload and managing multiple tasks.

• Flexible and adaptable approach to work.

• Ability to work both independently and as part of a team.

• Able to work well under pressure and consistently meet deadlines.

Desirable:

• Understanding of the function of a fundraising database.

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

The Finance Officer will play a key role in maintaining strong financial controls, ensuring data accuracy, and supporting the effective stewardship of resources across the organisation.

Key responsibilities:

Financial Operations

• Act as the first point of contact for finance-related queries, responding or escalating as appropriate 

• Contribute to the effective day-to-day financial operations across the Church and associated entities 

• Process and accurately record income and expenditure transactions in line with internal processes 

• Maintain accurate, complete, and audit-ready financial records 

• Support the handling, recording, and secure processing of cash and cheque income in line with established procedures 

• Prepare and arrange the banking of funds, ensuring accurate reconciliation to financial records 

• Support financial processes across multiple related entities, including appropriate allocation of income and costs 

• Process and reconcile inter-entity transactions where required 

• Investigate and resolve discrepancies, escalating issues where appropriate 

Income, Giving, & Donor Administration

• Administer all income streams, including donations, events, and charitable and commercial activities 

• Maintain accurate records of donor giving and ensure appropriate allocation of funds 

• Process Gift Aid claims in compliance with relevant regulations and maintain supporting documentation 

• Reconcile giving records with bank and system data, investigating and resolving discrepancies 

• Support donor communications, including responding to queries and preparing giving statements and related communications 

Accounts Payable & Receivable

• Process supplier invoices, staff and volunteer expenses, and other payments in a timely manner 

• Ensure all transactions are appropriately authorised and coded in line with financial controls 

• Support the preparation and execution of payment runs 

• Raise invoices and manage incoming payments, including monitoring outstanding balances and following up where necessary

• Prepare and process payments, including international transactions where required, ensuring accuracy and appropriate authorization.

Financial Controls & Compliance

• Maintain and apply financial controls, including approval processes and expense policies 

• Support fraud prevention measures, including verification of payment details and appropriate segregation of duties 

• Ensure compliance with charity finance requirements, including Gift Aid and restricted fund management 

• Maintain accurate and audit-ready financial records and supporting documentation 

• Maintain appropriate controls over cash handling and banking processes 

• Support the integrity and accuracy of financial data across systems

Month-End & Reporting Support
 

• Assist with period-end processes, including reconciliations and preparation of supporting schedules 

• Prepare draft financial reports and summaries for review by the Finance Manager 

• Provide basic analysis and commentary on financial performance where appropriate 

• Monitor bank balances and support cashflow awareness through regular updates and reporting 

Systems & Process Improvement

• Use financial and related systems effectively to maintain data accuracy and efficiency 

• Identify opportunities to improve processes, systems, and internal controls 

• Support the implementation of new systems or process improvements where required 

General Support

· Provide administrative and operational support to the Finance Manager as required

· Contribute to the continuous improvement of the finance function

· Undertake other duties appropriate to the role

Christian Faith and Culture

• Will clearly live out, embrace and impart the culture of New Life Church through being Honouring, Courageous, Compassionate and Generous.

• Clearly demonstrate a heart and passion for the church and the city

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

• Willingness and ability to communicate their own story of their faith journey

• Positively promote the Christian faith in line with the objectives of New Life Church

This role combines Legacy marketing and administration, offering an excellent opportunity for someone with early-career fundraising or marketing experience to develop skills in both areas. We're seeking a proactive, organised individual with an understanding of marketing, strong administrative abilities, and the confidence to work with internal stakeholders, external suppliers, and Legacy supporters. Attention to detail, discretion, and a commitment to continuous improvement are essential. As part of a high-performing fundraising team, you'll contribute to the growth of a key income stream for MSF UK, which raised over £100 million last year and has ambitious plans for further expansion. The role offers strong support through experienced managers, specialist colleagues, and a network of peer officers.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £36,437.07 to £44,534.19 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

This is an important role in MSF UK’s growing Legacy Fundraising team, requiring diverse skills, knowledge and behaviours including understanding of marketing techniques as well as experience in managing process-led business administration tasks.

The successful candidate will work alongside the Legacy team to help deliver MSF UK’s Legacy strategy and support the growth of one of the charity’s largest income streams. You will be an integral part of a high-performing fundraising team at an international humanitarian cause during an exciting period of growth, with opportunities to broaden your experience in both Legacy marketing and administration.

Working closely with internal stakeholders and external partners, this role has a dual focus in supporting on Legacy marketing activity and also ensuring an effective and organised Legacy administration for the organisation. You will be communicating with supporters who are interested in leaving gifts in their wills, or are executors of estates where MSF is a beneficiary. Providing an excellent quality and accuracy of support and information by email, telephone and post is therefore essential. You will also be assisting in the delivery of marketing campaigns to recruit new legacy supporters, supporting on campaign reporting and analysis, and contributing to an excellent ongoing experience for those who have already committed to leaving a gift in their will.

Knowledge, Skills and Experience:

• Significant experience working in office environment with strong administration and time management skills with an ability to manage a varied and busy workload effectively.
• Proven ability to maintain accuracy, combined with meticulous attention to detail.
• Excellent communication skills to build and manage key relationships and choose appropriate communication channels.
• Proactive approach to providing support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative.
• A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines.
• Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives.
• Experience in relationship management and liaising with wider teams/external suppliers. 
• Responsible attitude to dealing with sensitive and confidential information. Some experience of dealing with confidential and sensitive conversations with customers, donors, stakeholders is desirable.
• Flexibility to take on other related tasks combined with a willingness to learn and develop.
• A naturally curious mindset, with proven ability to look for insights and identify opportunities to drive continuous improvement.
• Excellent fluency in written and spoken English. 
• Experience in Fundraising or Marketing is desirable.
• Experience of Microsoft Dynamics or other CRM databases is desirable.
• Some experience of Legacies and/or First Class CRM is desirable.
• Experience of working for an International Development / Humanitarian Charity or Organisation is desirable.
• •Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• Commitment to the aims and values of Médecins Sans Frontières.

Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

HOW TO APPLY:

Please apply on our website by submitting a copy of your CV together with a supporting statement by the closing date:

Monday, 22 June 2026, 12pm (BST)

Incomplete applications will not be considered.

We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.

We look forward to receiving your application!

We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centered approach. You must be experienced in providing support services, well-organised and approachable. We have embedded our health equalities work stream across our organisation, so you must be committed to an inclusive approach across all your work. You will be an important member of our staff team, contributing to positive and constructive engagement with our community. We will provide you with training and supervision to support you to develop professionally within this role and to maintain a healthy work/life balance.

Pay scale: £29,899 – £33,668 per year (full time), pro-rata if part time. All our salaries are benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.

Hours: 21 hours (part time) to 35 hours (full time) per week. We can offer flexibility around core operational hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.

Location is either:

· Home-based with an appropriate working space where confidentiality can be assured. Lives within the UK.

Or

· In our London office, this option attracts an additional payment.

In both scenarios you must be able to attend bi-monthly meetings in London and undertake occasional travel in the UK for meetings and support events.

Contract type: Permanent

JOB DESCRIPTION

You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, instant chat, and social media channels.

You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.

You will assist in the moderation of the My Ovacome support forum and provide information where required to members.

You will assist in keeping the Support Services information on the Ovacome website up-to-date.

You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.

You will assist in the organisation and facilitation of Ovacome groups as required.

You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.

You will assist with the production of reports as required.

You will participate in regional support events as required, liaising with local services prior to the event. 

You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.

You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.

You will assist with writing and updating our Information booklets and resources to agreed standards (PIF Tick) and following agreed processes.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.

3.Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Project Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

    Operational planning and tracking

• Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules.
• Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.

     Procurement and Supply chain support

• Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
• Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
• Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation

Documentation and Asset control support

• Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents.
• Support tracking of assets, equipment, and key operational commitments linked to project implementation.

   Operational Risk Management

• Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
• Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field 
• At least 5 years of relevant experience; preferably in humanitarian or project environment.
• Good understanding of procurement workflows, record keeping, and implementation support systems.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Operational organization
• Confidential handling of information
• Analytical thinking.
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

We are seeking a resilient and compassionate Triage and Early Intervention Officer who is motivated to make a real and lasting difference to the lives of people aged 16+ affected by crime. Working within an empowerment-focused, trauma-informed framework, you will assess support needs and risk, deliver tailored short-term interventions, and maintain clear, professional boundaries at all times.

This is a part-time, office-based role located at our Plymouth office, with occasional travel across Devon and Cornwall to meet service needs. The core hours of the service are Monday-Friday 9am-5pm. A range of working patterns may be considered, subject to the needs of the service, and will be discussed at interview stage.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Triage and Early Interventions Officer (TEIO), you will carry out comprehensive assessments of impact and risk to inform the development of individualised, structured support plans, delivered in line with VS's Service Model.

You will also contribute to the delivery of the local helpline and undertake a range of administrative duties. These include processing invoices, supporting the management of social media channels, and completing health and safety checks. Full training will be provided.

Key Responsibilities:

• Act as the first point of contact for service users referred in to the service, ensuring that comprehensive impact and risks assessments are completed
• Carry a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally
• Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld
• Empower service users to enable them to make informed choices about their future options
• Maintain accurate and confidential case management records and contribute to monitoring information for the service

About You

You will need:

• Understanding of the impact of crime on victims such as stalking, domestic abuse, sexual offences, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to use generic IT applications competently
• Administrative skills

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

BMT is a small, agile charity growing its team, establishing a permanent office, and widening its national impact. This is a critical moment to join and help shape its future. We are seeking a proactive, collaborative senior leader who is equally comfortable with high-level direction and hands-on delivery - someone who gets things done, brings people with them, and acts consistently in the best interests of the organisation and the communities it serves. The COO will ensure BMT's finances, HR, operations, and administration run smoothly, whilst implementing robust systems and preparing the organisation for its next stage of growth.

About the British Muslim Trust

The British Muslim Trust is a UK-registered charity that provides confidential support and safe reporting for victims of anti‑Muslim hate across the UK, research and advocacy. BMT is dedicated to empowering communities through transformational support and to robustly monitor and record anti-Muslim hostility, hate crime and incidents. At the heart of the British Muslim Trust are grassroots communities around the country - the charity aims to connect with the most vulnerable - especially young people and women – who are most affected by anti-Muslim hostility.