Support officer jobs

Nelson’s Journey, Norfolk’s leading child bereavement charity, is seeking an inspiring and focussed individual to join its fundraising and marketing team, responsible for raising funds required for the support of bereaved children and young people. The team is particularly seeking to appoint a candidate who can lead on managing the charity’s annual plan of events, to raise funds and publicise the charity’s work in the community

Candidates who can contribute to the charity’s need to meet a diverse range of fundraising and marketing objectives, would be welcomed. Full-time and part-time applications will be considered.

The post-holder will work as part of a team to drive an increase in fundraising income so that the charity can continue to set ambitious spending plans and look to its future growth. While leading on events, the post-holder will also contribute to the overall workplans of the funding and marketing team.

The post holder will develop relationships and present to a wide range of audiences.

This post is advertised at a salary range, with demonstration of higher income generating skills and/or experiences qualifying for the higher end of the range.

A willingness to work flexible hours and occasional weekends is required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people. Right to Work in the UK will need to be established. We are an equal opportunities employer.

Nelson’s Journey offers generous annual leave entitlement of 26 days, in addition to bank holidays and public holidays (pro-rata for part-time).

The post is office based at our charity HQ in Little Plumstead, near Norwich.

Closing date for completed application forms: ongoing until vacancy filled – contact us to confirm

Interview date: to discuss

We reserve the right to close a vacancy when we have received sufficient applications.

The application pack and further information including our Privacy Notice is available for download from our website.

Help us to bring back smiles to Norfolk’s bereaved children and young people

Supporting the Senior Analysis Officers, the Data Reporting & Analysis Officer role helps us to provide and maintain comprehensive reporting and analytics for the Income Generation team at Battersea.

Additionally, as Battersea continues the process of migrating to a new CRM (Salesforce), this role will be crucial for helping us support the fundraisers’ reporting needs during the first few months after Go-Live.

By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 7th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): Candidates who pass the initial shortlist will be invited to perform a skills test (w/c 14th September 2026). First round interviews will be held w/c 27th September 2026

For more information about the role, please download our Recruitment pack.

We're growing our housing team in Bournemouth, Christchurch and Poole, and are looking for Housing Officers who want to make a real difference to our customers and communities.

This is a varied and rewarding role where you'll be part of our friendly and supportive team of Housing Officers, Anti-social Behaviour Officers and Scheme Officers. You'll working together to help customers sustain their tenancies, feel safe in their homes and take pride in their neighbourhoods.

You'll manage your own diary, with a mix of working from home, time in our Hurn office and regular visits to customers, neighbourhoods, colleagues and partner agencies across the local area.

The role

As a Housing Officer at SNG, you'll be a visible, trusted and proactive presence in your community. You'll provide a professional, joined-up service across all aspects of tenancy and neighbourhood management.

• You'll manage a busy and varied caseload covering all aspects of tenancy and neighbourhood management, including tenancy and leasehold matters, neighbourhood issues, anti-social behaviour, safeguarding, tenancy fraud, tenancy breaches or changes, and other issues that affect customers and the places they live.
• You'll take full ownership of tenancy breach cases, including identifying issues, gathering evidence, agreeing proportionate action, and progressing legal escalation where formal action is required, working with colleagues and partner agencies to achieve safe, fair and sustainable outcomes.
• You'll build strong relationships with local authorities, community groups and partner agencies so customers receive the right support at the right time.
• You'll use information and customer insight to improve services, support compliance and help shape better neighbourhoods.
• You'll maintain accurate customer records and use information responsibly.
• You'll promote SNG's values through collaboration, inclusion, safety and a clear focus on positive outcomes for customers.

What you'll bring

We're looking for people with experience, or a good knowledge of housing management, tenancy management, leasehold or neighbourhood services.

You'll be confident working with customers, able to take ownership of issues and be motivated by working to make a visible impact to your local communities.

• Competence in managing a busy caseload, prioritising work and seeing issues through to resolution.
• Strong communication skills, including the ability to build trust, influence others and resolve complex or sensitive issues.
• A customer-first approach and a track record of achieving positive outcomes.
• The ability to work well with colleagues, contractors and partner agencies.
• Confidence using digital tools, including Microsoft Office and other systems, to support good service delivery.

About the role

• You'll be working flexibly, based at our Hurn office one day a week, working from home, and regular travel across Bournemouth, Christchurch and Poole.
• This is a permanent, full-time role working 37 hours a week.
• Salary within the £32,000 to £40,000 range, the starting salary will be based on your experience.
• You'll have the independence to manage your own diary, with the support of an experienced and collaborative team around you.
• A full UK driving licence and access to your own car, as you'll be visiting customers and neighbourhoods across Bournemouth, Christchurch and Poole.

If you're looking for a role where you can work with others, solve problems and make a visible difference in customer's lives across Bournemouth, Christchurch and Poole, we'd love to hear from you.

This is an opportunity to lead an established and respected charity with a strong reputation, ambitious plans and genuine influence across Northamptonshire.  You will pay a pivotal role in shaping programmes that improve health, education, employability, inclusion and community wellbeing, leaving a lasting legacy for thousands of people.

Northampton Town Football Club has been a central part of life in Northamptonshire since 1897 – a source of local pride, identity, and connection.  The club inspires passion, brings people together and plays a powerful role in uniting communities across the county.

As Chief Executive Officer (CEO) of Northampton Town FC Community Trust, you will provide visionary leadership, strategic direction, and operational excellence to drive the charity’s impact in leveraging the power of football for social change and community development across Northamptonshire.

You will develop, lead and deliver the NTFC Community Trust Strategy, increasing the Community Trust and Football Club’s brand, impact and reputation locally and nationally.

We’re looking for an experienced fundraising leader who can combine strategic thinking with hands-on delivery and take the next step into a broad senior leadership role.

As Head of Income Generation and Communications, you will lead Cosmic’s fundraising, marketing and communications function, with responsibility for sustainable income growth, team leadership and strengthening our profile. You will oversee a varied portfolio spanning community and challenge fundraising, corporate partnerships, major donors, events, volunteering and supporter stewardship, while also setting the direction for our communications, brand and digital activity.

This is a role with real scope to shape our future. You will work closely with the CEO and Trustees, lead a small team and external communications support, and develop a three-to-five-year strategy that turns ambition into clear plans, targets and results.

We are looking for someone with a strong track record in fundraising and income generation, experience of managing people and performance, and the confidence to oversee communications and volunteering strategically. You do not need to be a communications specialist, but you should understand how strong storytelling, supporter engagement and volunteer involvement can help drive income and impact.

Salary: £45,000–£50,000 | Full-time | Permanent | Hybrid, primarily based near St Mary’s Hospital, Paddington

Team:Philanthropy & Partnerships 

Location:Remotely in the UK with some travel for meetings and events 

Work pattern:35 hours per week, Monday to Friday 

Salary:Up to £42,182.64 per annum 

Contract: Permanent 

Due to internal promotion we are hiring a Senior Mid Value Officer. 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make a better life for cats? 

Responsibilities of our Senior Mid Value Officer: 

• This role will manage the development of the Cats Protection Mid Value Programme and associated mid value product. The successful candidate will oversee the implementation of stewardship strategies for the conversion, retention and growth of mid value donors and build a pipeline for major giving to increase sustainable net income for Cats Protection. 

• The team manages a significant portfolio and has ambitious growth targets, and this role will play a key part in growing the number and overall value of supporters. 

About the Philanthropy & Partnerships team: 

• Philanthropy and Partnerships are a dedicated and motivated team who all believe strongly in our mission and values. We have ambitious growth plans with a large focus on growing and diversifying our pipeline 

• We have a team of 21 

What we’re looking for in our Senior Mid Value Officer 

• Significant experience in related fundraising role(s), such as mid value, major donor, individual giving or direct marketing. Where primary experience is in one area, hands on experience and good understanding in the other is required.

• Demonstrable experience of developing strong long-term relationships with supporters & stakeholders 

• Experience of implementing supporter segmentation processes for database marketing purposes

• Proven track record of achieving income against agreed financial targets as well as other KPIs

• Experience of developing and managing donor engagement and cultivation plans and strategies

• Extensive proven experience of producing high quality and compelling appeals, proposals, reports and correspondence to inspire generous support

What we can offer you: 

• A generous pension salary exchange scheme 

• range of health benefits including health insure on completion of probation 

• 26 days’ annual leave plus bank holidays, increasing to 31 with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about 

Interested? Here’s how to apply: 

Application closing date:3rd September 2026 

Virtual interview date:15th & 16th September 2026 

Final stage virtual interview: 23rd September 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

3. Final stage informal discussion 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

We’re currently looking to welcome a new Communications and Campaigns Officer to join our team at the Society of Authors (SoA) which is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884. 

Role overview

To support and deliver the internal and external communications and campaigns with the goal of enhancing the SoA’s profile, engage stakeholders, and promote key initiatives. The successful candidate will have at least two years’ experience in content creation, media and policy monitoring, digital marketing, and multimedia communications across a range of channels, including newsletters and social media. Objectives • Help to ensure consistent, high-quality communications and campaigns across all channels. • Provide support for brand visibility and audience engagement through digital marketing. • Provide support for delivering content via The Author magazine and outgoing mailers. • Support organisational campaigns, events, and key initiatives. • Monitor media coverage and policy developments, and evaluates website and communications performance. 

Key responsibilities

• Media monitoring and reporting: monitor media for relevant coverage and compile regular media reports and summaries, maintaining media contact lists and databases.

• The Author magazine and mailers: liaise with The Author magazine production team, contributors and internal departments, support with the production schedules and deadlines. Oversee the administration and invoicing for The Author advertising and subscribers. Support with distribution and performance tracking (e.g. open rates, click through rates). Provide support for development of membership mailouts including proofing. 

• Digital marketing and social media: contribute to the development of digital marketing campaigns across platforms – create and schedule engaging content, monitor engagement metrics and optimise content performance.

• Design and visual communication: produce basic graphics for digital and print (e.g. social posts, newsletters, flyers, banners). Support with the layout and visual design of newsletters and publications. Work with approved templates and design tools (e.g. Canva, Adobe suite basics).

• Video and multimedia production: create and edit short-form video content for social media, newsletters, and website. Support with the filming of events, interviews, or promotional material for SoA events and campaigns. Add captions, branding, and basic effects to videos.

• Event promotion: support the Events and Engagement team with the communications and digital marketing plans for events, supporting with the creation of promotional materials (digital and print), proof events copy, ensure visibility of promotion on our website.

• Website: contribute to the content management of the SoA and Human Authored websites, updating content and posts as needed. 

Role specification

Essential skills and competencies

• Two years’ experience creating engaging digital content for different audiences

• Good graphic design skills

• Strong written and verbal communication skills

• Social media management and content planning experience

• Media monitoring and reporting experience

• Familiarity with email marketing platforms (e.g. Mailchimp, Campaign Monitor or similar)

• Experience with social media platforms (e.g. TikTok, Instagram, LinkedIn)

• Experience with design tools (e.g. Canva, Adobe InDesign/Photoshop basics)

• Video filming and editing skills (e.g. Premiere Pro, CapCut, or similar)

• Use of scheduling and analytics tools (e.g. Hootsuite, Buffer, Google Analytics)

Desirable skills

• Experience working for a membership/not-for-profit organisation

• Experience managing publications or organisational magazines

• Understanding of branding and communications strategy

• Photography skills

• Knowledge of Search Engine Optimisation and digital content optimisation

• Experience with audience segmentation and database systems 

What we offer

As a progressive and ethical not-for-profit organisation, we offer a range of benefits to support your physical, mental, and financial wellbeing.

We are a London Living Wage and a Disability Confident – Committed employer.

Benefits include:

• Competitive salary

• Cycle-to-work scheme.

• Death-in-service benefit (8 x salary)

• Employee assistance programme

• Flexible, hybrid working practices.

• Family-friendly, disability-confident inclusive culture

• Generous annual leave, including all bank holidays.

• Salary exchange pension scheme

• Interest-free annual travel card loan

• *Office closure over Christmas

• Private healthcare

*Colleagues can work over the Christmas period, although the building is closed. For those who wish to take additional time off, colleagues take these days from their annual leave allowance.

Flexible Working

As an employer, we nurture a working environment in which staff can grow and develop. We recognise the value of flexibility in the way we work with a positive culture of hybrid working practices.

Inclusion

Inclusion, diversity, and representation are at the core of our values, and we work to tackle structural discrimination and prejudice. Part of this commitment means that we are looking to increase diversity in our 3 organisation at all levels. We strongly encourage applications from a broad range of social, cultural, educational, and underrepresented backgrounds.

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Sponsorship and Individual Giving Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.

Role

Greyhound Rescue Wales is seeking a motivated and compassionate Sponsorship and Individual Giving Officer to grow and steward this important income stream. This role will nurture, develop and manage our corporate and individual giving programme, including legacies, ensuring our supporters feel valued and informed.

As part of our Income Generation Team, you will work closely with the Head of Fundraising, Trusts & Foundations Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.

You’ll take ownership of a varied portfolio of corporate relationships, membership and donors, whilst developing new partnerships and individual giving, including development of our legacies programme.

Please see attached the full job description and person specification

Working across Berkshire, Surrey Heath, Farnham & North-East Hampshire

If your idea of a great day at work involves leading a walk in the countryside, singing with a group, trying a new activity, supporting someone to regain confidence and finishing the day knowing you've genuinely made a difference, we'd love to hear from you.

At Younger People with Dementia (YPWD), we support adults diagnosed with young onset dementia (diagnosed under the age of 65)  to remain active, connected and independent through meaningful activities, one-to-one support and community programmes.

This isn't a personal care role. It's about helping people continue to live well, enjoy life and do the things that matter most to them.

What You'll Do

As part of our friendly and supportive team, you'll help deliver a wide range of engaging activities, from art, walking and singing to katakanuing, reader groups and community outings. You'll also provide one-to-one support, help plan future sessions and complete the records that enable us to deliver safe, high-quality services.

No two days are the same, and we're looking for someone who enjoys variety, uses their initiative and loves helping others have fun.

About You

We're looking for someone who:

• Is kind, compassionate and approachable.
• Enjoys being active, creative and making people smile.
• Builds positive relationships and communicates well.
• Is organised and understands the importance of accurate record keeping.
• Is confident using  IT, including email and Microsoft Office.
• Is reliable, adaptable and happy to get stuck in.
• Enjoys working independently but knows that great teamwork delivers the best outcomes.

You don't need to be an expert in dementia, we can teach that. What matters most is your attitude, your values and your willingness to learn.

The Kind of Person Who Thrives Here

At YPWD, our values are Inclusive, Supportive, Enabling and Innovative. They're not just words on a wall, they shape how we work every day.

We work hard, laugh often, support each other and leave egos at the door. We value people who are kind, humble and willing to roll up their sleeves when needed. We communicate openly, celebrate each other's successes and focus on finding solutions rather than blame.

If you're someone who enjoys being part of a team, brings a positive attitude and wants to make a genuine difference, you'll fit right in.

If you're looking for workplace politics, unnecessary drama or somewhere to simply 'do your hours', we're probably not the right organisation for you. If you're looking for meaningful work with great people, we'd love to hear from you.

Essential Requirements

• Full UK driving licence.
• Daily access to a roadworthy vehicle insured for business use.
• Willingness to travel across Berkshire, Surrey Heath, Farnham and North East Hampshire.
• Enhanced DBS check (or willingness to obtain one).
• Right to work in the UK.

What We Offer

• 26 days annual leave plus bank holidays.
• Pension scheme.
• Enhanced sickness absence scheme.
• HSF Health Cash Plan.
• Excellent training and development opportunities.
• A supportive team where your ideas are welcomed and your contribution is valued.
• Free office parking.

Interested?

We want our recruitment process to be welcoming, fair and give you the opportunity to experience what it's like to work at YPWD.

Our recruitment process includes:

• Application: Submit your CV and a covering letter explaining why you'd like to join YPWD.
• Stage One Interview: This includes a short presentation and an interview exploring your experience, values and approach to supporting people living with young onset dementia.
• Workshop Visit: Candidates progressing from the first interview will be invited to visit one of our activity workshops. This gives you the opportunity to experience our services, meet the team and ensure the role is the right fit for you.
• Stage Two Interview: A final interview to explore your suitability for the role in more depth.
• Pre-employment Checks: Any offer of employment will be subject to satisfactory references, right to work checks and an Enhanced DBS check.

Closing date: Sunday 6 September 2026

Stage One Interview: Monday 14 September 2026

Workshop Visit: Monday 21 or Tuesday 22 September 2026

Stage Two Interview: Wednesday 24 September 2026

YPWD is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We are committed to safer recruitment, and all appointments are subject to satisfactory pre-employment checks, including references, right to work and an Enhanced DBS check where required.

Location: Hybrid working between the Aldgate, London office and home

A great opportunity has risen for a Neighbourhood Development Officer to join our Services Directorate. It is a hybrid post, based in London,  and will support our development and outreach work with the Bangladeshi communities.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will lead the development and delivery of engagement programmes, educational initiatives, and training opportunities that increase awareness, build community capacity, and support the charity's strategic objectives. You will help build trust, increase awareness of respiratory health, encourage early intervention, and connect people with the support and services they need.

You will have some experience working or volunteering community-based health or wellbeing settings. You will have Bangladeshi (Bengali and/or Sylheti) as a first language, with good written and spoken English. You will also be a strong communicator with excellent engagement and relationship-building skills.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

An opportunity to take ownership of our learning offer, develop innovative resources and work with partners across the justice system.

MAIN AREAS OF RESPONSIBILITY 

• Identifying training, learning and development opportunities or needs 

• Developing learning resources, including e-learning and guidance documents

• Managing MA learn, the MA's learning management system (LMS) 

• Overseeing the MA's community outreach programme (Magistrates in the Community) 

• Coordinating MA input into wider magistrate training, both nationally and through representation on local training committees. 

SPECIFIC RESPONSIBILITIES 

Policy committees 

• Support the MA’s training, learning and development committee by organising regular meetings, sharing minutes and actions. 

• Propose priorities and manage programmes of work for the committee 

• Provide high-quality information to ensure that committee members and other interested parties are up to date with relevant information 

• Ensure agreed actions and decisions of the policy committees are implemented 

• Build and maintain excellent relationships with committee members 

• Provide support to committee members to enable them to effectively contribute to the work of the MA 

• Assist in the training and development of committee members 

• Agree and implement committee working practices. 

• Contribute to supporting the MA's other policy committees 

Volunteer support 

• Support  representatives in post 

• Work with magistrates to develop and coordinate learning materials 

Learning 

• Develop and upload learning resources to our learning platform. 

• Be the first point of contact for member queries about our learning platform and other training related matters 

• With the membership team, liaise with external stakeholders to plan and deliver the MA's webinar series

• Edit webinar footage and create transcripts to upload to MA learn

• Monitor learner behaviour on the MA learn and use this to inform learning development plans. 

Policy and research 

• Provide input to proposed policy and research work 

• Work with policy colleagues to translate research and policy into learning materials. 

Communications 

• Work closely with the communications team to support the delivery of the MA’s learning communications, both for members and externally 

• Ensure the accuracy of training information contained in MA communications outputs 

• Contribute to our Magistrate magazine, newsletters, website content, social media and press releases. 

Membership 

• Support the work of the MA’s membership team to recruit and retain members

• Assist in responding to members’ queries and provide up to date information about training and learning issues. 

Other duties 

• Contribute to team meetings, organisational strategy and priorities 

• Be proactive in keeping up to date with developments affecting the role 

• Contribute to other organisational tasks, such as support for our webinars and events on occasion. 

GENERAL 

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by employees in this role. It is not exhaustive, and staff may be required to undertake other reasonable duties commensurate with the role.

PERSON SPECIFICATION 

ESSENTIAL 

• Experience of using a learning management system (LMS) 

• Experience of using, or aptitude to learn, e-learning software, such as Articulate 360 

• Ability to design and develop a variety of online learning resources 

• Experience of project management 

• Ability to organise and prioritise your own workload and a strong attention to detail 

• Ability to assimilate and understand complex information and explain complex issues clearly 

• Ability to produce clear, concise proposals, papers and other written communications

• Ability to communicate effectively, diplomatically and persuasively with a wide range of people 

• Ability to establish personal credibility with a range of stakeholders 

• Ability to work effectively under pressure 

• A creative and practical approach to problem solving and the ability to provide sound reasons to support proposed solutions 

• Excellent networking skills. 

DESIRABLE 

• Training qualification (Level 3 or above and/or equivalent professional training experience) 

• Experience of working with/managing a committee 

• Knowledge of the workings of magistrates' courts 

• Experience of working in a membership organisation 

• Experience of supporting volunteers remotely. 

Boaz Trust relies on the generosity of trusts and foundations to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer (Trusts) who can help us sustain and grow this vital income by building positive, long-term relationships with funders, delivering high quality applications and reports as needed. 

The money raised through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.

Day to day, you will research prospective funders, prepare persuasive applications and cases for support, and produce accurate, engaging reports showing what funders’ support has achieved. You will manage a pipeline of applications and reporting deadlines, keep our fundraising database up to date, and work closely with colleagues across Boaz to best communicate the stories, outcomes, and impact from our work. You will communicate directly with existing and potential funders by email, telephone and, where appropriate, in meetings.

We are looking for someone who enjoys building interpersonal relationships with both funders and supporters and team-mates, is skilled at communicating through writing, can turn detailed information into a clear and compelling case for support, and is organised enough to manage several deadlines at once. You will already have experience of trusts fundraising or bid writing. Most importantly, you will be thoughtful, curious and collaborative, be aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

Please refer to job description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

IPS Grow Support Lead

We are recruiting for an experienced IPS professional to join the IPS Grow team, supporting services across London and the South East.

This role is ideal for a current or recent Employment Specialist or Senior Employment Specialist looking to develop their IPS expertise and support services to improve quality, fidelity and employment outcomes.

Position: IPS Grow Support Lead - London & South East
Location: London & South East/Hybrid, with a mix of remote and onsite working
Hours: Full-time
Salary: £39,000 plus £5,000 London Market Premium
Contract: Permanent
Closing date for applications: 4 September 2026 at 9am
First stage interviews: 23 September 2026, via Zoom
Second stage interviews: 7 October 2026, face to face in London Bridge

About the Role

You will work alongside experienced IPS Grow colleagues to develop your skills and knowledge while providing practical, hands-on support to IPS services across London and the South East.

A key focus will be training to become an IPS fidelity reviewer, initially working as a co-reviewer alongside Regional Leads. You will also support services to overcome barriers to successful IPS delivery, improve performance and achieve strong employment outcomes.

Key areas of responsibility include:

• Training to become an IPS fidelity reviewer and supporting fidelity reviews and guided self-assessments
• Producing clear and accurate fidelity reports and action plans
• Supporting services to implement and monitor fidelity and race equity action plans
• Providing in-field mentoring and modelling IPS best practice
• Coaching IPS staff in employer engagement, race equity and performance management
• Supporting the development of training materials and resources
• Building relationships with IPS services and regional stakeholders
• Supporting Regional Leads with performance and quality conversations
• Helping services improve data quality and use of national reporting systems
• Supporting learning networks, communities of practice, workshops and webinars
• Producing reports and case studies demonstrating impact

The role involves significant travel across London and the South East, with occasional travel outside the region. You will also attend regular team days and quarterly organisational events.

About the Team

IPS Grow is a national programme supporting the expansion of Individual Placement and Support services across mental health, primary care and drug and alcohol teams throughout England.

The programme is led by a not for profit organisation in partnership with a leading mental health charity and is funded by national health, employment and public health bodies.

A core element of IPS Grow is the expert support provided by a team of IPS professionals who work directly with providers to improve fidelity to the IPS model and achieve better employment outcomes.

As a Support Lead, you will work closely with Regional Leads, Workforce Leads and other Support Leads, developing your own IPS expertise while providing practical support to services across the region.

About You

This role suits an IPS professional with current or recent experience at Employment Specialist or Senior Employment Specialist level who is ready to build on their frontline experience and develop their knowledge of IPS quality and service improvement.

Skills, experience and qualifications we are looking for include:

• Current or recent experience as an IPS Employment Specialist or Senior Employment Specialist
• A good foundational understanding of the IPS model, fidelity scale and practical application
• A track record of achieving good employment outcomes for people accessing IPS
• Strong experience of employer engagement and integration within clinical teams
• The ability to support positive change and improvements within IPS services
• Strong planning and organisational skills with the ability to manage competing priorities
• A structured and practical approach to problem solving
• Strong communication and relationship-building skills
• Commitment to race equity and evidence-based employment support
• High levels of integrity, empathy, initiative and personal leadership
• Commitment to your own professional development and keeping up to date with IPS practice
• Willingness and ability to travel regularly across London and the South East

About the Organisation

Join an ambitious not for profit organisation that works with governments, service providers, the voluntary sector and the financial community to find better ways of tackling complex social problems.

The organisation combines expertise in financial analysis, data, service design and social research to understand the needs of people and communities and develop practical solutions capable of creating systemic change.

Its work addresses issues including homelessness, domestic abuse, mental health, learning difficulties, employment, loneliness and support for vulnerable children and families.

The multi-skilled team brings together people from diverse backgrounds who share a commitment to creating meaningful social change. The organisation's work is guided by three core values: curious, empathetic and pioneering.

Equality, diversity and inclusion

Applications are actively encouraged from under-represented and minoritised groups, including people with lived experience of the social issues the organisation is working to address.

The organisation is an equal opportunities employer and supports a range of flexible working options.

Reasonable adjustments can be provided throughout the recruitment process.

Other roles you may have experience with could include: IPS Employment Specialist, Senior Employment Specialist, Employment Specialist, Employment Adviser, Employment Support Adviser, Supported Employment Adviser, IPS Practitioner, Employment Coach, Employment Support Officer, IPS Support Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP