Support Officer Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Women’s Engineering Society (WES) is a charitable company founded in 1919. We are the oldest professional network of women engineers in the world and the largest in the UK. Our vision is of an engineering industry that employs the diversity of the society it serves to solve the biggest societal issues of our time. Our mission is to support women in engineering to fulfil their potential and support the engineering industry to be inclusive.
We are looking for a full time Partnerships Engagement Officer to work with the WES Partnerships Manager to offer support and knowledge of ED&I initiatives to our growing pool of partners in the UK including, Engineering organisations from small start-ups to universities, SMEs to Blue Chip FTSE 100 companies who partner with WES to support women in engineering and their own ED&I strategy.
The ideal candidate will have experience of account management, preferably in a not-for-profit organisation and bring proven experience in equity, diversity and inclusion (ED&I). They will be a self-starter and be keen to provide new initiatives to help engineering organisations achieve their diversity goals. The focus will be to offer knowledge of ED&I to organisations to support the existing Partner relationships, and working with the WES team to provide insights and knowledge of ED&I.
Principal Accountabilities:
· Reporting to the Partnerships Manager to Create, develop, support, and manage engagement with all WES partners.
· Work with WES partners to identify, design, implement and coordinate ED&I initiatives for their organisations.
· Monitor, evaluate and report on the effectiveness of ED&I initiatives for WES partners.
· Manage other ED&I related projects as required.
· To support the Partnerships Manager with the development and delivery of an partners strategy identifying opportunities for growth from both new and existing partnerships aligned with WES’ vision and mission.
· Support the onboarding of new partners, processing new partner applications, monitoring payments and partner renewals.
· Host Partner webinars and networking sessions as required by the Partnerships Manager.
· Work collaboratively with colleagues to achieve tasks and project goals, ensuring partnerships align with our Charity values and policies.
· Support the partnerships Manager with monthly reports to the CEO and quarterly to the Board.
· Work closely with the partnerships Manager and Marketing to provide ED&I content for the monthly newsletter and quarterly Journal
· Attend exhibitions and events as WES’ representative to promote our ED&I initiatives.
· Attend meetings of the partners Directors’ Committee and the Board as required.
WES partners are integral to the second focus area of the WES strategy: Supporting businesses and institutions to attract and retain women in engineering. Successful partnership engagement means partners are more likely to renew and increase their support of women in engineering.
You will be joining a small but dynamic and enthusiastic team who are passionate about supporting women in engineering. If this excites you, then we’d love to hear from you.
Essential criteria:
· You will have solid experience of managing complex partnerships and demonstrate key elements required to succeed in this role.
· A solid understanding of ED&I principles and legislation
· Proven experience in developing and implementing ED&I strategies
· Demonstrate strong communication, organisational and relationship building skills
· Experience in account management with solid results.
· Ability to work under pressure and juggle priorities in a fast-paced environment.
· A ‘can-do’ and flexible approach with the ability to adapt to changing priorities.
· A strong commitment to the principle of equality, diversity and inclusion.
· Experience of working within a team and dealing with competing priorities.
The successful candidate will be a team player, a self-starter able to work alone without supervision and a strategic thinker.
The WES team comes from across the UK and works flexibly. The successful candidate will be able to work remotely, with a requirement to attend monthly team meetings in person at the office based in London, some travel may be required to support specific activities but this would be at the line manager's discretion.
We are an equal opportunity employer and consider all qualified applicants equally without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Benefits:
· 5% Company pension
· 25 days’ annual leave
· Flexible schedule
· Work from home
· Paid sick pay
Application Deadline: 02/09/2024
Interviews to be held week commencing 09/09/2024
No Agencies Please.
Please read the attached Job Description in Full.
The Women’s Engineering Society (WES) is a charitable company founded in 1919. We are the oldest professional network of women engineers in the world.
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The client requests no contact from agencies or media sales.
Title: Housing Officer
Location: Activity-based/Hammersmith
Contract type: 1 year Fixed term contract
Hours: Full time 35hours Monday - Friday
Salary: £36,321
Closing date: midday Monday 9 September 2024
These are exciting times for Women's Pioneer Housing. We have recently achieved planning permission for two new developments and over the next 2 years, we will be developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.
Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.
Reporting to the Housing Services Manager, we are looking for a Housing Officer to join a small team in a busy, fast-paced environment. You will manage a patch of approximately 260 properties in West London and will be responsible for managing rent and service charge collection, lettings and antisocial behaviour, as well as supporting our residents with general enquiries. We work with colleagues across all areas of the business to provide an excellent service for our residents, helping drive up resident engagement and satisfaction, as well as meeting key performance targets.
Ideally you will bring direct experience in these areas however, relevant transferable skills are as important. You must be an effective communicator be organised, empathetic and understand the need to create effective resolution outcomes. You will be visiting residents in their homes, talking to them on the phone and corresponding with them in writing so excellent interpersonal, verbal and written communication skills are crucial for this role. You will also be working with external agencies, including the Police and Social Services and be capable of forming effective partnership arrangements.
You will be equipped with mobile technology to deliver a flexible service, visible and accessible to our residents. We want individuals who are able to find positive outcomes and who can demonstrate a passion for customer service with residents at the heart of what you do.
What you bring will allow you to work collaboratively with staff across the organisation and with our residents where you will professionally and positively interact with different groups of people, building relationships where you are trusted and inspire confidence. You must be able to prioritise your work, pay attention to detail and ensure you meet tight deadlines.
You will contribute to ensuring our quality standards are met and our services deliver in meeting our residents’ expectations. To do this you will be able to translate and apply information, policies and legislation, demonstrating excellent verbal and written communication skills in your dealings with stakeholders. Your IT skills will bring a proven ability in the use of various software packages to accurately populate and record information.
To have an informal discussion about the role please call us to speak to Natasha Roberts, Director of Operations.
Your completed application must be sent to our HR Mailbox by midday on Monday 9 September 2024 and must include:
- Your CV
- A supporting statement explaining how you meet the requirements of the role
- A Completed Diversity Monitoring Form
Interviews will be held during the week commencing 16 September 2024 at our offices in Hammersmith, West London.
To offer single women access to safe, secure and good quality affordable homes and services that enable women to live a good quality of life.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office or home-based
Salary: £34,525 per annum if London based or £32,100 if home-based
Hours: 35 hours per week
Closing date: Tuesday 17 September at 10.00am
Interview date: Thursday 26 September 2024
This is a full time fixed term position for 12 months.
Who we are looking for
JDRF is rebranding to Breakthrough T1D in October. This a significant milestone for us and is a global change for the organisation. We’re excited to have a new brand that expresses what we do so clearly. This role will be pivotal in helping to communicate the opportunities this transformation brings through our digital channels, meeting brand and fundraising and engagement goals. The role will concentrate on digital advertising – both in-house planning and delivery and supporting our external media agency for larger campaigns. You will also manage our digital advertising tracking and analysis through Google Tag Manager (GTM) Google Analytics 4(GA4) and producing reports in Looker Studio.
JDRF is an organisation with a clear mission – to help people affected by type 1 to live well and ultimately, find a cure for type 1 diabetes. This clarity creates a dynamic and collaborative place to work. We are a leader within a global network of affiliate charities who also tirelessly strive to fulfil this mission. As a digital marketing professional with previous charity experience in a fundraising environment, you will be at the forefront of driving income generation, building awareness of the work we do and the life-changing impact of type 1 diabetes. You will be motivated by the latest digital marketing trends and will be familiar with a variety of digital channels. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
- Creating and managing effective digital marketing campaigns (PPC) working in partnership with relevant marketing leads to achieve fundraising & engagement targets
- Supporting brand transition digital activity
- Cross team collaboration to develop compelling engagement journeys as part of our digital advertising activity
- Evaluate and analyse campaign performance across our digital advertising channels.
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
JDRF drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who face it.
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The client requests no contact from agencies or media sales.
Closing Date: 8th September
Are you a skilled volunteering professional with a passion for ensuring a positive volunteering experience?
We have a brilliant and rewarding new opportunity for a Volunteering Experience Officer to join our People directorate. You will be the first point of contact to provide exceptional service across key parts of the volunteering journey including training, engagement, and wellbeing support.
You will be part of the team that delivers the experience for Volunteers and Volunteer Role Managers. This role will require you to be responsive and supportive to our volunteering queries, providing first-class customer service to our Volunteers and Volunteer Role Managers. It's essential you recognise when additional care is necessary, making the experience as seamless but enjoyable as it can be.
You will essentially have experience in working with volunteers, managing them and providing training to, also, our managers.
It’s an exciting time for the Volunteering Team as we enter a new phase, develop our volunteering strategy and ensure we are able to meet the volunteering needs of the Society. This is a key role, providing a ‘safety net’ of support to our network of Volunteers and Volunteer Role Managers, resolving issues, answering queries, delivering, and enabling them to complete training, have access to tools and guidance to set them up for success.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
About you
- Provide excellent service as you'll be interacting, supporting and managing our volunteers, dealing with queries and working closely with our Volunteer Role Managers.
- Ability to provide feedback and insight to key stakeholders to improve the volunteer journey.
- Active in contributing to the development of new approaches to support the volunteering experience.
- Able to use a people/volunteer system to update, record, capture, amend volunteering data.
- Use basic reporting dashboards/templates to share data as and when required.
- Able to contribute to discussions about what works well and where we could do things differently, to support a learning culture.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders and our volunteers.
- Able to provide solutions to concerns and issues, using initiative to find resolutions.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
Administration Support Assistant
Salary: £17,850 for 3.5 days per week (FTE £25,500)
Contract type: Fixed term until March 2027 / Working hours: Part time
Location: Taunton TA1 5AW - With opportunities for hybrid working
The Administrative Support Assistant will work with the Engagement Team for 1 day per week to ensure important ongoing administrative and business tasks and supporting the team to deliver face to face and digital events, engagement, communications and volunteer support.
The Administration Support Assistant will also work for Somerset Environmental Records Centre Team (SERC) for 2.5 days per week to support with the data flow process, managing data uploads and enquiries from customers.
Key Responsibilities and Tasks
Responsibility 1: Data Support
- Supporting SERC Manager and team with updating the SERC website, particularly regarding SWT event advertising.
- Monitoring of SERC email accounts and coming up with a system to coordinate the inboxes together and reduce our carbon emissions.
- Contributing to the SERC team’s production of protocols for the management of data, to ensure the integrity of data.
- Assisting the team in coming up with an online filing system and digitising paper records, particularly Local Wildlife Site files.
- Assisting with the timely and accurate flow of data into the species database. Moving casual and consultancy data submissions from emails into the data entry filing systems.
- Editing and manipulating Excel Spreadsheets of species records and entering them into Recorder and the Online Recording System.
- Extracting data from recorder and other systems where trained and assisting with programmes such as digitising Local Wildlife Site (LWS) site files and LWS reviews and the review and updating of the Somerset State of Nature report.
- Taking opportunities to develop own skills and those of others in the team (including volunteers) by work shadowing, attending events and other training courses.
Responsibility 2: Volunteer & Communications Support
Provide outstanding and consistent administrative support for Engagement Team colleagues by:
- Working closely with the Volunteering and Community Support Officer to support advertising, onboarding and general administration of volunteering and community activities.
- Monitoring and responding to the volunteer and event email enquiries - processing, recording and forwarding as required.
- Ensuring the volunteer pages on the website and social media are updated to show volunteer vacancies and volunteer role descriptions.
- Listing engagement events on the SWT website, Eventbrite?and quarterly newsletter
- Being responsible for bookings and procurements for events and training opportunities, both in person and online, when required (booking venues, reminders, refreshments, background tech etc)
- Recording volunteer hours and supplying this data to support funding bid writing and reporting.
- Supporting volunteer recognition by working with staff where necessary to celebrate individual achievement and recognise milestones.
- Being responsible for volunteer post including pin badges and retirement letters.
- Working with the membership team to ensure that volunteer records are up to date and in line with prevailing GDPR and Data Protection legislation, including annual data check.
- Inputting engagement team data into spreadsheets and our CRM system. (inc. data entry to Raisers Edge)?
Responsibility 3: General Administrative Duties
Provide accurate and timely support by:
- Supporting with the review of policies, procedures and forms as and when required.
- Ensuring the Trust’s Health and Safety policies and procedures are effectively implemented.
- Attending internal and external meetings, preparing agendas and minutes.
- Being proactive with other administrative tasks as required.
- Administrating postage - addressing, distributing and preparing letters for posting including using a franking machine.
- Ordering stock.
- Ensuring staff have availability of correct uniform and liaising with the PCR business administrator to order new uniform,
- Providing administrative support to the staff within the engagement team and SERC
- Booking rooms using our online calendar booking system.
Additional benefits of working for the Somerset Wildlife Trust include:
- 7% employer pension contribution
- Life insurance
- An annual professional institution subscription
- Flexible and agile working
- Wellbeing support - EAP, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- Minimum 33 days of holiday (25 annual leave + bank holidays) pro rata
- Active staff social events
The opportunity to make a real and positive difference to nature, communities and the climate.
Closing date: Sunday 15 September 2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
No agencies please.
World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning and hands-on care. The International department is responsible for implementing the charity’s strategy in developing countries and aims to improve the welfare of as many working equids as possible.
We are looking for a confident and highly organised individual to assist our international team with the administration and logistical functions required to support our international operation and travel.
This is a part-time job share position that benefits from remote home working with occasional travel to the head office based in Norfolk for key meetings during the year.
This is a diverse role that involves arranging international travel, assistance with budget planning, support with expenses and consultant’s contracts. You will also ensure that reports and documents are stored securely and made available to those concerned. But do check out the full job description.
A wonderful role that provides variety and would suite an experienced personal assistant.
If you have experience of working within an administrative position, a sound working knowledge of all Microsoft packages to include Word, Excel and PowerPoint and fast and accurate keyboard skills this could be the job for you.
We are looking for someone with a professional manner with an ability to maintain confidentiality in every respect. You must be well organised with a flexible approach to work.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year). Death in service, free parking and bike to work scheme.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
The client requests no contact from agencies or media sales.
Supporter Development Officer
We have an excellent opportunity for a Supporter Development Officer to join our busy Supporter Development team.
Position: Supporter Development Officer
Location: Sidmouth, Devon / Hybrid working
Hours: Full time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £29,626 per annum
Contract: Permanent
Closing Date: Sunday 8th September 2024 – we reserve the right to close this vacancy before the advertised date and therefore encourage early applications.
The Role
We have an excellent opportunity for 2 proactive and professional team players with outstanding communication, decision-making making and interpersonal skills and a strong customer service ethic to join our busy Supporter Development team who cover several areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.
As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officers, teams across the organisation and the wider Income Generation Department you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.
Your principal duties and responsibilities will include:
- Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.
- Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.
- Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.
- Report on the targets and KPIs of campaign activity.
- Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.
- Project managing campaigns and activity including expenditure budgets.
- Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.
About You
You will have:
- Demonstrable experience in managing fundraising or customer service campaigns and Activities.
- Project management experience.
- A proven track record of working within a team environment with complex internal stakeholders.
- Experience in managing direct marketing budgets and supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.
- Knowledge and experience of CRM systems.
- Able to maintain a high level of accuracy and attention to detail whilst working with several conflicting demands and deadlines.
About the Organisation
The charity is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”
Benefits include:
- Competitive pension
- Life assurance – 4 x annual salary
- Sickness income protection
- 31 days of holiday (including Bank holidays), rising to 34 will each full year of service
- Wellbeing team.
- Recorded Pilates and Yoga classes
- Long service awards
- Healthshield plan
- Free parking
- Subsidised restaurant and shop
The organisation is a Disability Confident Employer and is committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Support Development Officer, Campaign Management, Individual Giving Officer, Supporter Development, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the AKU Society as the Head of Patient Support and Welfare, a pivotal role dedicated to enhancing the lives of patients with alkaptonuria (AKU), a rare genetic disorder. In this part-time position, you will be the primary liaison between patients, their families, and healthcare professionals, ensuring they receive the vital support and resources they need. Your responsibilities will include developing patient welfare programs, providing guidance on healthcare and welfare issues, supporting patients when they attend the NHS National AKU Centre in Liverpool, and fostering community connections. Ideal candidates will possess strong communication skills, a background in nursing or healthcare, and a passion for supporting individuals facing unique challenges.
The client requests no contact from agencies or media sales.
We are looking for a highly motivated, detail oriented and flexible team player, for this varied and exciting role. In this role, you will provide finance, bookkeeping, and administration support to MD, processing and maintaining all financial records, data and payroll, helping us grow as an organisation while maintaining the smooth day-to-day running of the office.
You will also work closely with the Grants Team to provide support in reviewing financial reports and documents from partners.
We are looking for someone who enjoys working across teams and can prioritise work while keeping a professional manner and working to meet deadlines.
The client requests no contact from agencies or media sales.
Communications and Media Officer
£35,831 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Fixed-term contract for 12 months
Our small but high performing press team is looking for a Communications and Media Officer to help us raise the profile of paediatrics and child health across the UK and globally.
If you can write impactful press releases, commentary, and copy for online and print publication, we want to hear from you. In the press team you will manage media and social media opportunities, create content and will work collaboratively with policy and workforce managers, staff and our Senior Officers.
In the role you will horizon scan for key arising issues and provide support to preparing for and managing issues. Reporting to the Media Manager, you will also integrate media work with other activity in the organisation including public affairs, research, policy and campaigns.
Using your communication and report writing abilities, you will lead the collation of media coverage summaries following every report launch and campaign.
The Communications and Media Officer is a high-impact position at the College and we are looking forward to hearing from people with excellent interpersonal skills, able to influence and gain the support of others, and make recommendations for action.
Degree qualified or with relevant professional experience, you should have experience of communications and media and have an excellent standard of written work, being able to write quality content for a range of audiences, including for the press and online.
With proven experience in writing social media content, you should be able to develop compelling assets for use as part of communications activity.
You should have experience of project management and be capable of finding pragmatic solutions, seeking improvements and adapting to changing situations.
The ability to work with moderate supervision and manage your own workload is essential, whilst experience of video editing would be desirable.
The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities.
The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
Closing date: 8 September 2024.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
City & Hackney Carers Centre is a warm, welcoming and inclusive organisation which aims to improve the quality of life for unpaid carers. A cornerstone of our organisation is the provision of high-quality information and advice, enabling carers to understand their rights and entitlements.
We are seeking a Carers Support and Information Officer to provide carers with information on their rights, a friendly listening ear and the opportunity to meet other carers in similar situations through coffee mornings and online workshops.
This post would suit someone who enjoys working with people, is a good listener and communicator and who is looking to develop their knowledge of carers rights, statutory services and welfare benefits.
This post is client facing and will be based at our office in Dalston, Hackney which we share with 6 other local charities.
We seek a motivated, enthusiastic person who enjoys working with teams and with people generally and who is passionate about delivering the highest quality information to unpaid carers. A second language is desirable but not essential.
We are interviewing on a rolling basis as soon as suitable candidates apply, so please send in your CV and covering letter as soon as possible.
Please submit your CV and a covering letter detailing your suitability for the post and how you meet the areas on the Person Specification.
The client requests no contact from agencies or media sales.
Charity People is excited to be working with the brilliant SolarAid in the recruitment for a Supporter Engagement Officer.
Job Title: Supporter Engagement Officer
Location: Remote working with travel to the London Office once a month
Contract: Permanent and full time
Salary: £27,300 to £31,500 per annum depending on experience
About the organisation
SolarAid is at a pivotal moment with a new strategy starting to show some game changing results. The strategy is aimed at reaching those who will benefit the most from solar energy yet are currently being left behind. Unless something changes by the end of the decade over ½ billion people in sub-saharan Africa will still have no access to energy. Our mission, with your help, is to change that.
Even though SolarAid are a charity we believe in business based solutions to poverty using solar technology, as this is more sustainable and spreads faster than handouts - so we run a social enterprise in Africa called SunnyMoney.
Our Fundraising programme is also at an exciting stage - with a diverse range of funding sources spread across corporates, trusts & foundations, institutions, high net worths and individuals. We aim to knit these sources together to reinforce each other, such as a funder providing a match for donations or individual advocating in their workplace. We've a small but passionate team who strive to work closely across the different funding areas.
About the role
SolarAid are looking for an individual with experience of fundraising who can proactively engage, build relationships and provide high levels of stewardship to a variety of supporters, alongside increasing awareness of our work.
You will play a vital role in driving all supporter activities, such as direct mail Supporter appeals, our regular giving programme and supporting community groups and individuals with their fundraising.
Your focus will be to support all activities across Individual Giving, assisting in identifying, developing and supporting fundraising opportunities to maximise activity and income, alongside helping to create and maintain meaningful supporter journeys that strengthen the relationship between supporters and SolarAid.
You will be hands-on with assisting the Supporter Engagement Manager in leading on all direct marketing campaigns, ensuring that the process is managed effectively from start to finish. You will also be responsible for carrying out presentations and talks when requested so that our supporters remain engaged.
Responsibilities:
- To support all activities across the Supporter Engagement area, assisting to identify, develop and support fundraising opportunities to maximise activity and income.
Supporter Engagement
- Support on developing and coordinating fundraising across multiple streams, including individual giving (regular giving and supporter appeals), community fundraising and legacies.
- Building and maintaining relationships with a diverse range of stakeholders.
- Play a key role in achieving agreed income targets and helping to increase year-on-year.
- Play a key role in managing direct mailing campaigns when appropriate.
- Lead a number of innovative and impactful fundraising and supporter engagement projects on behalf of SolarAid.
- Focus on story-telling and equipping supporters, of all kinds, with the tools they need to spread the message to their networks.
Supporter Development
- When required, deliver talks to supporters, including schools and community groups.
- Provide outstanding stewardship of our supporters, developing a supporter journey that grows their connection to SolarAid, increasing engagement and giving.
- Through every interaction with supporters, aim to inspire and motivate people to support the work of SolarAid so that they can advocate on our behalf.
- Proactively identify and implement new ways of improving supporter engagement.
- Produce accurate and timely reports on activity and performance as required, ensuring deadlines are met.
- Work with all teams to coordinate and ensure consistent messaging and communications to encourage long-term relationships with our existing supporters.
About You
This is a great opportunity for an able and enthusiastic Supporter Engagement Officer, looking to progress to the next chapter in their career. You will have the following skills and experiences;
- Strong interpersonal and relationship-building skills, with the ability to work collaboratively.
- Ability to think creatively and innovatively around processes, supporter communications and fundraising products.
- Strong written and verbal communication skills. Ability to write own correspondence and draft effective copy.
- Able to present to audiences clearly and passionately.
- Experience of working in a fundraising team of a charity, particularly working in individual giving and/or community fundraising.
- Experience of using a CRM database (ideally Salesforce) to support relationship management alongside reporting and analysis of data to provide insights.
- Experience of managing, motivating and developing relationships with a wide range of stakeholders.
- Proven ability to engage, inspire and enthuse a range of supporters to raise funds and nurture relationships
Application Process
To kickstart the application process, please contact Seema Choudhury at today with your CV or profile.
The closing date for this role is Wednesday 4th September with the view to interview week commencing 9th September.
Charity People are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
Finance Officer
Leicester Cathedral is looking to appoint to the role Finance Officer.
Based in the Cathedral Offices at St Martins House, the Finance Officer works as part of a small team looking after the day-to-day accounting requirements of the Cathedral but supports the senior team with its strategic aims. In a fast-changing environment, the Finance Officer will help navigate the financial landscape and help to create a financially savvy workforce and financial literacy throughout the Cathedral organisation.
Please note that you must be a part or fully qualified AAT or ACCA accountant.
The Finance Officer will be a proactive and conscientious member of the Finance team undertaking the following key duties:
- Assist the Chief Financial Officer using a wide range of administrative and computer skills as well as maintaining a range of knowledge and understanding of procedures, protocols, and functions
- Help maintain a policy of regular review and tight control of the Cathedral’s finances using forecasting, and key performance indicators using financial measures
- Looking after the day-to-day accounting requirements of the Cathedral but supports the senior team with its strategic aims
- Help the Cathedral ensure a clear and fundamental understanding of its financial operations at all stages of the year
For full details please see the Job Description on our website.
Salary
£30,000 (Band 4)
Plus non-contributory pension scheme (8% of gross salary)
Plus Life Assurance (0.5% of gross salary)
25 days annual leave + bank holidays
Tenure
Full-time, permanent contract
Hours
Monday-Friday, 9.00am-5.00pm
With flexibility to attend occasional evening and weekend meetings/events
We are particularly keen to receive applications from UKME/GMH people who are currently under-represented in the Cathedral team.
How to apply
To apply for this position, please send a completed application form with a covering letter (of no more than two sides of A4) that demonstrates how you meet the criteria and skills set out in the Person Specification (CVs alone will not be accepted).
Deadline: 12 noon on Friday 27 September 2024
Shortlisting will take place w/c Monday 30 September 2024
Interviews will take place on Friday 18 October 2024
Full details of the interview process will be provided to short-listed candidates nearer the time.
Team: Community Fundraising
Location: Northern Ireland (we are flexible on location providing the candidate is based in Northern Ireland)
Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events
Salary: Up to £32,013 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Officer:
- This role supports the delivery, growth and reach of community fundraising in a defined geographical location and supports the development and delivery of a local fundraising strategy in line with the organisation’s broader income generation objectives.
- The Community Fundraising Officer will establish, implement, develop and maximize all community fundraising opportunities, increase income, deliver exceptional supporter stewardship and exemplary volunteer management, working collaboratively with the Community Fundraising Hub Manager and Community Fundraising Volunteer Team Leader to build on past successes and develop a diverse pipeline of community fundraising events and activities that respond to local audience needs.
- The role will also build and develop exceptional fundraising relationships with supporters and volunteers within the defined geographical location to harness the power of our local footprint and raise income and awarenes
About the Community Fundraising team:
- We sit within the Community Events team
- Our team is responsible for leading and supporting community activites to drive and grow our community fundraised income.
- We currently have a team of 30+
What we’re looking for in our Community Fundraising Officer:
- Evidence of raising funds in a community fundraising environment
- Planning, organising and delivering campaigns, activities and plans including marketing.
- Evidence of working to and achieving objectives
- Direct experience of working with volunteers
- A valid UK driving license and access to a car
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 5th September 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Purpose of the job
Reporting to the Project Manager, you will create a positive impact on young people by delivering effective training and facilitating sessions, translating curriculum and content into engaging and impactful delivery. You will be an expert at holding a room, engaging both youth workers and young people. Alongside this, you will support the project management of the delivery of our provision to the youth sector.
Contract Lengths
Position 1:
Contract Type: Permanent contract.
Salary: £32,228
Position 2:
Contract Type: 18-month contract – Extension dependant on funding.
Salary: £32,228 (Pro-rata in 2nd Year)
Position 3:
Contract Type: 10-month contract – (Maternity Cover October - August 2025)
Salary: £32,228 (Pro-rata)
Indicating your contract preference:
Please indicate your preferred contract duration by ticking the appropriate box when prompted during your application.
Please note that though this preference will be considered by the hiring team and can be further discussed during interviews, we cannot guarantee that successful candidates will be offered their preferred contract length.
Key responsibilities
- Deliver engaging and effective facilitation, training and events across both digital and physical platforms.
- Embed our youth development content and workforce support tools across the youth sector.
- Support the Project Manager with coordination and administration to deliver our evolving digital and physical provision, ensuring it is delivered to the highest quality.
- Schedule and coordinate activity across project work-streams, including the management CRM administration.
- Manage relationships with project stakeholders including delivery partners.
- Conduct visits to youth organisations engaged with both digital and physical delivery.
- Work across the Network Delivery department to embed our provision in a diverse group of organisations across the UK and effectively engage a range of audiences.
- Support the Impact team with monitoring and evaluation of our work as required, including data input and collecting.
- Support the Project Manager to produce reports and presentations as required.
- Support the Project Manager with the development of marketing and communications materials.
- Support the Project Manager to provide opportunities for politicians to engage with the projects.
- Support the Project Manager with launch and end of programme showcase events.
Experience
- Demonstrate significant expertise in facilitation and training particularly in youth development content and/or content for youth workers.
- Experience planning, delivering and hosting events
- Experience coordinating activity on projects
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
- Flexible/Agile Working
- 27 days annual leave plus bank holidays (pro rata for part time employees)
- Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
- Other training available in support of your personal and professional development
- Pension scheme (currently UK Youth match employee contributions up to 5%)
- Membership of our life insurance scheme which would pay-out up to 4 times your salary
- Employee Assistance Programme to support employees both professionally and personally
- 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
- IT equipment provided for the duration of contract
- CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 12th September 2024 at 11:59pm (Midnight)
Interview date(s) proposed: 19th September 2024
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.