Jobs

The Silver Line Helpline is recruiting for Helpline Officers to join their fantastic team providing a vital service to older people across the UK. The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.

Representing the values of The Silver Line Helpline and Age UK, you will be the first point of contact for incoming calls from older people in need of support or just a friendly chat. Given the nature of the helpline each day will be varied and you will need to be adaptable to lots of unique situations.

This exciting opportunity is perfect for a friendly individual with effective communication skills and the ability to maintain high standards with an emphasis on empathy, patience and understanding.

Working as part of this supportive team, you will adhere to all safeguarding procedures in order to keep callers safe from potential abuse or neglect.

* We have 5 part-time vacancies working 28 hours per week.

These exciting positions offer hybrid working between home and our Blackpool office, surrounded by excellent amenities. Candidates must be willing to travel to the Blackpool office a minimum of once a week.

Please note that this post does require weekend and bank holiday working on a shift pattern basis.

We will provide a questionnaire for you to complete which includes training dates, hybrid working expectations and example shift patterns.

Must haves:

* Excellent interpersonal skills.
* Good IT literacy.
* Sensitive and empathetic approach.
* Good communication skills, and ability to adapt communication styles.
* Ability to adapt to a variety of situations that present within calls.
* Knowledge and understanding of the impact loneliness and isolation has on older people and their wellbeing.
* Experience of working as part of a team.
* Calm under pressure.

Great to haves:

* Experience of signposting in a helpline environment.
* Knowledge of the needs of older people.
* Flexible to adapt to meet service demands.
* Proficient in data entry and a working knowledge of MS Office applications.
* Experience of working and providing support to older people and / or previous experience of providing telephone support within a helpline environment.
* Experience of communicating effectively with vulnerable older people.
* Knowledge of safeguarding.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are seeking an experienced and dynamic Floating Scheme Manager to oversee two key homelessness support projects in St Albans and Broxbourne. This position is ideal for an experienced/skilled manager who can ensure the smooth, safe, and effective day-to-day operation of both a night shelter and a supported housing project, delivering trauma-informed care and managing all housing and support functions to a high standard. You will have proven experience of managing homelessness support schemes or similar settings, ideally within night shelters, supported housing, or outreach. This role is to cover for up to 3 months whilst a permanent Scheme Manager is appointed or you can apply for the permanent role, whilst working in the temporary role.
 

• Oversee the operations of a 12-bedroom night shelter in St Albans, catering to rough sleepers, single homeless, and vulnerably housed individuals, prioritising those with a local connection.
• Manage a supported housing project in Broxbourne, providing housing and outreach services for 16 single adults experiencing multiple disadvantages.
• Ensure a strong management presence at both sites, actively engaging with service users and ensuring safe, effective service delivery.

• Lead, supervise, and support a dedicated team of support workers & night workers, empowering them to deliver trauma-informed, psychologically grounded support.
• Oversee training, performance management, and the development of staff to maintain a supportive, safe environment.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.

**Interviews will take place on a rolling basis, so please apply ASAP. For suitable applicants, a detailed brief will be shared and support provided with formal application.**

Prostate Cancer UK (PCUK) is the largest men’s health charity in the UK. They have a simple ambition – to stop prostate cancer damaging lives. The charity invest millions in research to revolutionise testing, treatment and care. And they work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

PCUK's sector leading Events and Community fundraising team raises c.£12m through a programme of Community, Sporting Events and Virtual Products. Along with recruiting teams in events such as the TCS London Marathon, Great North Run and the London Landmarks Half Marathon, they also deliver two-charity owned cycling events, the Grand Depart Classic and the Big Blue Bike Ride. Since 2020, the team have experienced income growth of 35%, and their activity has been recognised across the sector, featuring in the Massive Top 25 for five consecutive years.

The role of Sporting Events Manager offers an exciting oportunity to lead on the strategy and delivery of the charity’s flagship walking event, March for Men, which raises c.£450k. A key focus will be with a key focus on co-creating and delivering a robust marketing plan.

As Sporting Events Manager, you will: 

• Support the Assistant Head of Events & Community Fundraising to generate income through their Sporting Events programme of walking, running and cycling activities. The income for the events team is c.£3.3m, with expenditure of c.£1.1m.
• Lead on strategy and delivery of PCUK’s flagship walking event, March for Men, which raises c.£450k. You will project manage the event, co-creating and managing the recruitment marketing plan, delivering the supporter journey to drive participant value and working with an external delivery partners
• Work closely with the Black Healthy Equity Team to increase representation across PCUK’s activity portfolio, with a focus on March for Men to ensure it’s a diverse and inclusive event
• Drive and report on operational plans and budgets to generate medium and long-term sustainable income, taking responsibility for team outcomes including financial and key result reporting
• Line manage and support a Sporting Events Coordinator and Sporting Events Executive

Ideal skills and experience:

• Ability to project manage and deliver large scale fundraising events, including leading complicated programmes with multiple partners
• Excellent organisational skills to support complex activity streams – using own initiative when required and able to manage multiple and competing priorities and deliver in a fast-paced environment
• Experience of engaging with a range of stakeholders and managing relationships right up to the most senior levels
• Experienced people manager, able to motivate and manage a team to deliver excellent results

Employee benefits

Benefits include: 

• Flexible working, which includes hybrid working with core working hours of 10am to 4pm Monday to Friday, unless otherwise agreed
• 28 days annual leave plus bank holidays, increasing to 30 days after three full years service
• After one years’ service you have the option to buy and sell up to an additional week’s annual leave (subject to minimum/maximum leave)
• Enhanced maternity, paternity & adoption pay
• Enhanced sick pay
• Healthcare Cash Plan (Medicash)
• 50% discount on multi-gym membership. Our closest gym – Cottons London Bridge (next to our London Bridge office) – is a Tier 1 facility
• Life assurance (3 x annual salary)
• Free income protection scheme

Prostate Cancer UK believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything they do.

PCUK are committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men’s risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. Therefore, PCUK are particularly interested in applications from those from marginalised and vulnerable communities. This will help PCUK to create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

The BHF Talent & Organisational Development team have ambitious goals to continue to grow an increasingly innovative, flexible, and agile culture to support our People Experience and the delivery of the BHFs strategy to 2030 and are recruiting an Organisational Change Specialist for a 12-month fixed term contract.

We are looking for someone with organisational change experience who can help us design and deliver effective culture change programmes that support our strategic objectives and adopt new ways of working. You will work with a variety of stakeholders across the organisation to understand their needs, challenges and aspirations.

You’ll have responsibility for the end-to-end change life cycle with a focus on the people side of change – delivering cultural and behavioural change, organisational design and development projects.

You will apply your knowledge and experience of change models and organisational design principles to develop and implement tailored solutions to address resistance and enable sustainable change. You will also use your project management skills to plan, monitor and evaluate the progress and impact of the change initiatives.

Working with internal stakeholders, you’ll deliver change management, organisation design and governance, cultural change and solutions that enable them to achieve their goals and better deliver their strategic objectives.

Working arrangements

Please note, this is a fixed term contract covering an internal secondment until Nov 2025.

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

We are looking for someone highly organised with previous organisational change experience. You’ll have strong interpersonal skills, able to build effective working relationships. IT proficient, you’ll be able to create engaging presentations and be confident presenting to stakeholders across the business.

To be successful in this role, you will have:

• Knowledge of change models and experience of supporting culture change programmes that adopt new ways of working
• Project management experience
• The ability to work across all levels of the organisation, building rapport and trust with diverse groups of people
• A proactive and positive can do approach
• Good facilitation and influencing skills
• Strong analytical skills and be solutions focused
• Expert communication skills

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

" Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

• Supporting with project management by tracking deadlines and deliverables, ensuring projects are completed in time.
• Developing and maintaining professional relationships with stakeholders both internal and external.
• Undertaking analysis of data, extracting insights from reports and compiling into presentations and other documents.
• Managing the Chief Executives/People & Culture Director’s calendar, scheduling meetings, appointments and travel arrangements. 
• Preparing and organising documents for meetings including agendas and presentations. Taking minutes during meetings and distributing to relevant parties. 
• Adopting a growth mindset, identifying opportunities for personal development.

• Qualification level 4 or above in a business-related field 
• Excellent verbal and written communication skills and can produce reports
• Excellent organisational skills. Can negotiate and prioritise to meet needs.
• Good level of computer literacy including all Microsoft Office Applications and competent user of Excel and PowerPoint.
• Able to work to deadlines and prioritise own workload.

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. 

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

"

We are recruiting for a Refuge Worker to join our team in Southwark; the scope on this job involves….

Job Title: Refuge Worker

Location: Southwark
Salary: £28,104 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

As part of this role, you will be required to participate in an out-of-hours on call rota. 

Closing date: 9am on 11 November 2024

Interview date: 18 November 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Team Leader- Stand Alone   

Wokingham 

£27,136 rising to £30,152 per annum 

Full Time, Permanent 

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you.

The role 

Our client is looking for a Team Leader to join them to manage a team of recovery staff that work with their young people leaving care.  

Helping to maintain a welcoming, safe environment for their young people, you will carry out quality checks on their support records to ensure organisational standards are upheld.  

You will support your team to achieve their potential through regular staff supervision and you will ensure your staff are supporting young people in areas such as substance use, health and wellbeing, life skills, money management and managing their tenancies.  

You’ll work with external partners to maximise the opportunities available to young people so that they can resettle in the community and you’ll undertake Health & Safety checks ensuring information is recorded accurately on internal systems in accordance with Health and Safety regulations . 

About you 

You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment.  You will have a calm and personable manner and be able to handle potentially difficult situations.  

You’ll have: 

• Clear verbal and written English and great communication skills 

• Basic IT and keyboard skills  

• Polite, assertive manner 

• Passion for working in a client/customer facing role 

• Have an interest and genuine concern for homelessness and related issues 

• Experience of working in a residential or institutional or similar 

• Knowledge of voluntary and statutory agencies  

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.

Staff benefits, support and development 

Staff benefits include: 

• Pension with life cover 

• Generous holiday allowance 

• Extra mile awards for outstanding work 

• Work offers including discounted shopping vouchers, days out and holidays 

• Cycle to work scheme 

• Confidential employee assistance programme including access to counselling 

• Employee voice – their Staff Council 

• Recruitment referral scheme 

They support and develop our staff by providing: 

• A comprehensive induction and training programme 

• Management training 

• Trauma-informed care training 

• Specialist training, coaching and development opportunities linked to personal development plans 

• Access to accredited qualifications 

• Mental Health First Aid training and provision 

• Access to counselling psychologists via their Psychology Service 

About Them 

They offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Their services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion. 

They work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. 

They’re committed to creating an inclusive and diverse workforce that embodies their values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. 

They welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. 

We are looking for a Communications and Marketing Manager to drive Family Fund’s communications and marketing team, including strategic and operational activity

This is an exciting and rewarding opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in directly benefiting families raising a disabled or seriously ill child.

The Role

As Communications and Marketing Manager, you will work with the Head of Group Communications and Marketing to lead Family Fund’s communications and marketing team, including managing strategic and operational activity, strategies and channels.

In this role you will ensure that all communications activities are integrated and cohesive and support the organisational strategy and objectives whilst driving Family Fund’s brand profile and awareness.

As our Communications and Marketing Manager, you will lead our dynamic communications and marketing team. You will devise and create engaging and high impact content and campaigns to drive our brand in the external marketplace and in line with our mission, vision and values. From shaping stand-out messaging to leading photography and videography shoots, to multi-channel management, you’ll play an integral role in sharing our story with a broad audience.

About You
We are seeking a results-driven, creative and innovative Communications and Marketing Manager with a solid track record in increasing engagement across diverse channels.

What You’ll Bring

• Proven experience in a communications and marketing role, with success in driving multi-channel engagement.
• Essential experience in managing a team and budget, with a hands-on, proactive approach.
• Strong writing skills with an ability to tailor content for different audiences.
• Demonstrated success in planning and executing both digital and offline campaigns, with experience in data segmentation and audience targeting.
• Excellent stakeholder engagement skills, with an ability to collaborate effectively and bring fresh, innovative ideas to the table.

If you’re ready to bring your skills to a meaningful cause and drive the communications that help us make a difference, we’d love to hear from you!

You must be able to demonstrate solid communications and marketing experience, along with strong writing skills for targeted audiences, tailored for diverse channels. Experience of delivering communications campaigns and activities –on and offline- digital marketing and communications, including data segmentation and audience and stakeholder development is essential.  You must be able to engage with a wide range of stakeholders, be innovative and demonstrate initiative and drive.

Experience of managing a team and budget is essential.

What we offer

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please read and download the job description.

When you’re ready to apply, complete the online application form on our website and submit your CV and a cover letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.

Information:

Closing date: Tuesday 19 November 2024
Interview dates: Week commencing 25 November 2024

About Our Client

In September 2024 The One Touch Switching Company ("TOTSCo") launched a revolutionary way for UK customers to switch their broadband and landline provider. TOTSCo was founded by the UK telecoms industry in June 2022 to help to introduce the One Touch Switching (OTS) service that all telecom providers should now be using to make it much easier for their customers to switch. TOTSCo is a member-owned and not-for-profit company whose purpose is to develop and operate a messaging platform (The TOTSCo Hub) which is central to OTS.

TOTSCo will recover its costs by charging industry members for use of the hub, and the anticipated annual turnover of the company is between £6m and £7m. TOTSCo has a team of over 25 people working on all aspects of OTS. In this role you'll get to work with a major technology firm that provides a managed service to TOTSCo.

Job Description

The Head of Finance is a core member of the organisation's structure and is a strategic partner to the CEO in all areas of finance. Responsibilities will include:

1. Job Purpose

• The role reports to the Chief Executive Officer, and comes with membership of the Executive Committee.
• The HoF is responsible for all financial control, reporting, statutory compliance and forecasting.

2. Manage the following functions including those that are outsourced providers (external accountants and managed service partner):

• Bookkeeping (outsourced)
• Annual external audit
• Operational banking relationship
• Cash flow and ensuring compliance with working capital requirements.
• Billing and debtor reconciliation (outsourced)
• Payroll including HMRC compliance and pension obligations. (outsourced)
• Complete VAT returns and ensure compliance with relevant compliance requirements.
• Monitor all spend against spend authorities.
• Draft statutory accounts in accordance with GAAP and applicable accounting standards.
• Develop or specify development of accounting systems as necessary to meet the changing requirements of the business.
• Ad-hoc analysis
   

3. Forecasting & Planning

• Prepare the following:
• An annualised budget and medium- and long-term forecast for agreement with the board including the charging model for customers.
• Monthly management accounts and variance analysis from budget including potential cash flow issue. 
   

4. Stakeholders

• Support the following key stakeholder in fulfilling their roles:
• CEO
• Board
• Cost-centre managers.
• External and where appropriate Internal Audit.
• Audit and Risk Committee
• 3rd parties including bookkeeping. 
   

5. Knowledge

• The following systems are used extensively within TOTSCo: 

Excel
Xero (with Spotlight add-in for forecasting and reporting)
Approval Max

The Successful Applicant

• Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc)
• 5+ years PQE, ideally in a commercial environment
• Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a SME preferable).

What's on Offer

We would like to offer the successful candidate:

• £85,000 to £90,000
• Home base, with occasional travel to London
• Ability to be a key decision maker within the organisation
• Opportunity to contribute to areas of the business outside of Finance

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

 

We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community and Events Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.

The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity.

Main Responsibilities

Hospital engagement and Community Relationships

• To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team
• To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc
• To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant
• To create a Fundraising Hub out of Unit 2 by driving supporters and stakeholders to the office to build a real sense of community spirit and a hive of fundraising activity
• To be proactive in seeking out new fundraising opportunities, relationships, and networks.
• To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention. 
• To lead on researching and developing trust and charity networks to acquire new supporters in the communities served by the Trust based on audience insight and analysis
• To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and “in kind” support.
• To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.
• To Develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains.
• To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible
• To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns
• To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support.
• To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues.

Other

• To be responsible for the input and maintenance of the fundraising database and ensure records are kept up to date in a timely, accurate and consistent manner
• Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 3:1
• To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity.
• To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising

Person Specification:

Knowledge and experience

• Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector
• Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs
• A proven track record of delivering an excellent customer/supporter stewardship experience
• Experience of managing multiple projects and budgets
• Demonstrable experience in using data insight and analysis to inform decision making
• Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases
• Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR

 

Skills, abilities, and behaviours

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people
• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors
• Ability to adapt quickly and be solutions focussed
• Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities
• Ability to work as part of team and to use own initiative 
• Knowledge and experience of using a CRM database (We use Beacon)
• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences
• Good written skills with the ability to communicate with different stakeholders
• Self-driven and results orientated with a positive outlook and clear focus on supporters.
• Willingness to work hard and attend, where necessary commitments outside normal office hours.
• A Full UK driving license and access to a car.

This challenging role will support the delivery of Cruelty Free International’s public affairs strategy.With a focus on promoting the organisation’s political objectives to governments, parliamentarians, and political institutions in the UK and European Union. With an emphasis on the UK, by helping to develop and maintain professional relationships with key decision-makers and their staff, your strong research, communication, and organisational skills will enable you to help the organisation make the most of any advocacy opportunities that may arise, and to keep key 3 stakeholders well informed about Cruelty Free International’s political objectives both internally and externally. Overall, the Public Affairs Officer – UK & EU role will play an essential role in delivering the organisation’s public affairs agenda in the UK and European Union, and in doing so will make a substantial contribution to the cause of ending animal testing.

Director of Finance

South Gloucestershire and Stroud College

£65,400 - £82,000 plus excellent benefits - 35 days holiday plus Christmas

South Gloucestershire & Stroud College has an excellent reputation for delivering further education and work-based programmes in a range of subjects - from business to sport, engineering to media, GCSE's and A Levels to degree level courses.

Our experienced and passionate staff work hard to help our students achieve their personal challenges and career goals. We are proud of SGS and committed to making the College the best it can be. We are currently working hard to achieve "Outstanding" status after being classified as "Good" in our first inspection last year.

SGS College had an exciting opportunity for a hands-on full-time Director of Finance to join their team. The role, reporting to the Deputy CEO and Chief Financial Officer, is responsible for ensuring financial reporting is systems driven to provide accurate and timely data and financial information that will enable key skateholders to understand performance data to improve financial effectiveness.

We are looking for a positive and dynamic strategic leader with strong financial acumen and comprehensive experience of the FE sector's financial landscape would be advantageous.

The successful candidate will need to be a CCAB qualified Accountant and will be able to demonstrate the following skills and experience:

• Strong data interrogating, analysis and reporting skills;
• Experience of implementing and interrogating financial software;
• In depth knowledge of FE sector, accounting principles, law and best practices;
• Solid knowledge of financial analysis and forecasting;
• Excellent organisational and leadership skills;
• Preparation of timely and detailed reports on financial performance;
• Outstanding communication and interpersonal abilities.

You will have the ability to successfully manage priorities, and be able to work calmly and proactively under pressure, whilst maintaining a strong customer focus. Strong mathematical and data analysis skills, the ability to adapt quickly, and a keen eye for accuracy are also essential for this role.

Contract Type: Permanent, Full time
Salary: £37,602 -  £41,780 per annum
Location: London

Join us in our efforts to end extreme poverty, whatever it takes.

A fantastic opportunity has arisen for a highly organised Executive and Governance Support Officer to join Concern Worldwide (UK) on a full time permanent basis.

About us

Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger.

About the Role

Would you enjoy working in a fast paced environment coordinating projects and work flow to support Concern UK’s leadership in their delivery of strategic goals? We are looking for someone who has the ability to build relationships with our Senior Management Team in the UK and Dublin offices, with our Board of Trustees and amongst staff.

You will come with a proven skillset in your ability to organise, manage and prioritise work, maintaining confidentiality at all times with a strong command of written and verbal English together with excellent skills across the Microsoft Suite. If this role resonates with you, we look forward to receiving your application.

Previous experience in a similar role in the charity sector is desirable together with governance experience and an interest in international development and humanitarian response.

About You:

The ideal candidate will have proven experience preparing agendas, preparing papers and reports, minute taking, action follow ups. You will independently prioritise and plan a busy workload and have excellent interpersonal skills with the ability to communicate with a wide range of people and build strong internal and external working relationships. You will have excellent written English and the ability to produce accurate work to a high standard and pay attention to detail. The successful post holder will be proactive and demonstrated understanding of the importance of maintaining confidentiality at all times.

Main duties & Responsibilities:

- Provide effective diary support & inbox management for the Executive Director
- Ensure the Executive Director is well prepared and able to execute their role effectively through support on briefings
- Prepare expense claims for the Executive Director
- In conjunction with the Executive Director, coordinate meetings for the Board, Audit and Finance Committee, Fundraising Committee, and Governance and Nomination Committee.
- In conjunction with Director Northern Ireland, coordinate CNI Board meetings
- Take responsibility for Trustee communications including the preparation, editing and dispatch of Board Papers, production of meeting minutes and recording action points. Produce and maintain rolling agendas.
- Track and update actions on governance issues for both Boards, i.e. signing of documents and declarations, producing letters of appointment, preparing Board papers on Trustee Issues and keeping the website updated.
- Control of Trustee information regarding GDPR and compliance standards
- Responsible for personal data collection and support for recruitment and induction process for new Trustees
- Co-ordinate SMT meetings; produce and update rolling agenda, prepare monthly agendas, circulate papers, coordinate presentations and maintain action logs.
- Ensure the availability of clear and accurate minutes of Board, SMT, ELT and other meetings where relevant. Ensure they are properly approved and filed.
- Coordinate Board and SMT Away Days
- Monitor and remind ED and SMT of key moments, deadlines and important tasks.
- Assist with collating information, editing and preparation of papers and presentations.
- Organise UK and international travel arrangements for SMT and board members on request.
- Prepare expense claims for Trustees.
- In consultation with the ELT, coordinate the timetable and logistics for all staff briefings.
- On an ad hoc basis, support SMT members in organising events and consultancies.
- On an ad hoc basis, support cross-organisational projects led by SMT members including documentation, planning and organising.
- Support the Compliance Officer with approved and final policies and other documents.
- Management London Info e-mail inbox

Concern is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

Please upload your CV and cover letter by 15th November 2024.

All candidates who are short-listed for an interview will be notified via email after the application deadline.
Candidates must be legally entitled to work in the UK at the time of application.

Concern reserves the right to close this role before the deadline.

The successful post holder will be required to complete a criminal records self-declaration form and complete a basic DBS check.

You may have experience in the following: Executive Assistant, Personal Assistant, Governance Officer, Board Liaison Officer, Senior Administrative Officer, Chief Executive Assistant, Trustee Relations Coordinator, Secretariat Officer, Operations Support Specialist, Project Coordinator, Executive Coordinator, Governance Administrator, Charity Sector Administrator, Senior Management Support Officer, Compliance and Governance Assistant, etc.

REF-217 754

This role is to ensure the College meets its strategic financial and planning goals and objectives by being responsible for the day-to-day operations, including finance, HR, IT, fundraising and development, secretarial & governance and administration. The role is a senior position and the successful candidate will be a member of the Senior Management Team.

About Leo Baeck College

Leo Baeck College is a preeminent institution of Jewish scholarship and learning, combining inspirational, high calibre teaching with a commitment to developing rabbis, other professionals, and lay leaders who will build sustainable, accessible, and thriving Progressive Jewish communities.

The College campus is situated on a seven-acre site in the heart of North London with good transport links to central London. On site, LBC occupies a Grade II listed building where classrooms, seminar rooms, student study rooms and offices are located, along with a cafe.

Duties & Responsibilities

• Finance - Oversee the charity's financial operations, including budgeting, forecasting, student finances, financial reporting, preparing the content of the annual Trustees Report & management of the College’s investment portfolio. Supervise and manage third party finance services.
• Fundraising & Development - Support the Principal in developing and delivering the fundraising strategy. Maintain strong relationships with key partners, including donors, alumni and students.
• Strategic Planning & Implementation - Liaise closely with the Principal, Governors and Senior Management Team to develop and implement the strategic plan.
• Oversee the day-to-day operations of Leo Baeck College, ensuring that all activities are aligned with the charity's mission and strategic objectives. Supervise one staff member in general administration and facilities management for the site & College premises.
• Governance & Compliance – Strategic oversight to ensure the College adheres to all relevant legal and regulatory requirements including, but not limited to, GDPR, Companies House & the Charity Commission. Liaise and deal with legal and insurance matters.
• HR – Responsible for all HR activities including, but not limited to, contracts, appraisals, performance management, payroll & recruitment. Management of the College’s HR system.
• IT – Responsible for the management of third party contractor ensuring the IT needs of the College are met.