Jobs

ABOUT US 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE 

NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.

WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances. 

Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.   

The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:    

• Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.   

• Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.   

• As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.  

• Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.

The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.

The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.

WHAT YOU WILL NEED TO SUCCEED 

You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings.  You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.

You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.

An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions.  Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview.  Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements. 

WE ARE OFFERING: 

• £25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale. 

• 18-month fixed term contract. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

The closing date for all applications is Friday 06 December 2024 at 12:00 noon.  We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date.  Full details of the posts and an application form are available on our website.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

HOW TO APPLY: 

Please apply by clicking 'apply now'.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries please. 

NEA aims to be an equal opportunities employer.  We welcome applications from all people with the necessary skills and experience for the post.   Charity Registration No. 290511.  Company Registration No:  01853927 

Do you have project management experience within the charity sector? Are you passionate about making a difference? ​

Join our small & friendly team at Samaritans as Events Fundraising Project Manager to develop and deliver our annual Streaming & Gaming fundraising programme.​

Fixed term contract until 31 July 2025 (with the possibility to extend)

Full time hours (35 hours per week)

Salary of £42,000- £44,500 per annum plus benefits

We are passionate about flexible working, talk to us about your preferences

Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.

In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website. ​

Key responsibilities​

Project manage annual programme of Streaming & Gaming fundraising campaigns.

Build and deliver exceptional supporter experiences to maximise supporter's potential to raise money and awareness for Samaritans.

Develop an innovative strategy to support the growth of Streaming & Gaming based on insight and best practice, maximising the halo effect from large influencer led campaigns.​

About you​

We are looking for a people person with the ability to lead and deliver a community fundraising programme with a focus on Streaming & Gaming. You’ll lead on strategy development, campaign creation, creating engaging content and communications to deliver a ‘best in class’ stewardship programme that enables supporters to maximise their fundraising and build lasting relationship with Samaritans. ​

To be successful in this role, you’ll need:​

• Demonstrable project management experience, managing multiple stakeholders and establishing effective ways of working
• Experience of delivering marketing plans
• Experience of delivering great supporter journeys
• Budget management experience
• IT proficient and able to use data to track and report on key project measures
• Excellent verbal, written skills, and presentation skills
• Organised and attention to detail
• Knowledge and/or experience of streaming & gaming

If you’re looking for a new opportunity or a chance to learn new skills in a fast-paced fundraising environment, please consider applying. A full outline of the opportunity and what you’ll need to bring to the team is provided in the Job Description here ​

What’s in it for you – our benefits ​

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. ​

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.​

Being Inclusive:

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​

Application:​

If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter tailored around your motivations for applying and your skills and experience in relation to the job. This role will close for applications at 9 am on 6th Dec 2024. Video interviews will take place week commencing 9th December 2024. There will be only one stage in our recruitment process.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Our research and policy work is focused on addressing four themes which are key to delivering the best possible end of life experience for all - physical and mental health and wellbeing; financial security; relationships, carers and bereavement; and equity and equality in end of life experience.

As Policy Manager for health and wellbeing, you will be working as part of the policy and public affairs England team, managing specified areas of policy and influencing work and helping to deliver our operational plan. Your role will be key to ensuring our charity delivers the policy and practice changes needed to transform end of life experience.

You will be responsible for:
- Managing specified areas of Marie Curie's policy and influencing work, on issues related to the mental and physical health and wellbeing of people at the end of life.
- Analysing the policy landscape and developing evidence-based policy recommendations which are informed and where possible co-produced by people with lived experience.
- Writing reports and other materials including briefings, consultation responses, blogs and articles, to translate Marie Curie funded and other academic research into accessible formats for a range of audiences.
- Developing extensive networks with policy makers, researchers, clinicians, practitioners, charities and service providers on policy and research issues, ensuring that the organisation is well represented at meetings, events and conferences.
- Participating in or chairing coalitions and presenting at speaking engagements as required.

Key Criteria:
- Experience of producing high quality, evidence-based reports and briefings to deliver change in policy and practice.
- Knowledge of one or more of the following: health and social care; palliative and end of life care; mental health.
- Ability to analyse complex and varied written material such as research reports and legislation.
- Excellent ability to communicate evidence-based policy to a wide range of different audiences, both orally and in writing.
- Experience of working with senior officials, politicians, experts and organisations and developing successful partnerships
- Demonstrable experience of project leadership, planning and collaborating with different functional teams.
- Strong commitment to stakeholder participation, especially of people with lived experience.
- Solid understanding of the ethical issues involved in undertaking work with people affected by dying, death and bereavement.

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Monday 9 December 2024.
Salary:£39,474 per annum, plus LWA £3,500 if applicable
Contract: Full time, permanent.
Based: This is a hybrid role and can be based anywhere within the UK. You will be expected to work from our modern open plan offices in Embassy Gardens at least one day per week. For those living within commutable distance to London, you will have the option of working more regularly from the office or from home on other days

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Bring your passion and expertise to the spotlight as our High Profile Events Manager and craft experiences that leave a lasting impact!

We have an exciting opportunity for an individual with a talent for creating and delivering unforgettable High Profile Events to join CHAS and lead on the development and delivery of a varied and impactful High Profile Events Calendar.  This work will support our “It’s Not Just a Hospice” appeal and will play a critical role in CHAS’s mission to provide unwavering care to children who may die young and their families.

CHAS’ high-profile events team designs inspiring, unforgettable experiences across Scotland, including our glittering Fawkes-y Ladies Lunch, the annual Rocking Horse Ball, and winter wonderland events in Aberdeen, Glasgow, and Edinburgh.

Joining our newly integrated Partnerships and High Profile Events Team, you will work with a talented and experienced team of professionals who are committed to raising a significant income for CHAS by providing exceptional experiences and stewardship for our supporters and partners.

Your Role at CHAS

As part of our award-winning Income Generation and Engagement Directorate, the High Profile Events Manager will sit within the Partnership and Philanthropy team. You will report to the Senior Partnership and High Profile Events Manager and lead a portfolio of unique and bespoke high profile events to raise significant income for the organisation against pre-agreed targets.

This role will contribute to CHAS’s strategic vision, which includes a fundraising goal of £75 million (including £16.3 million from the major appeal) over the next five years to sustain CHAS’s life-changing work and fund key projects like the Rachel House redevelopment.

About You 

To excel in this role, you’ll bring:

• High Profile Events Strategy Development: the ability to devise, implement, manage and evaluate a compelling and irresistible calendar of high profile fundraising events to generate and exceed planned income targets
• Project Management: ability to take responsibility and act as the main appointed CHAS contact for all High Profile events, ensuring that they are appropriately planned and project managed to the highest standard.  
• High-impact relationship-building skills: Ability to identify and capitalise opportunities for high profile events to be instrumental in the recruitment, cultivation and stewardship of high-level supporters and prospects who will help to expand our networks, further our fundraising propositions and ultimately drive new and increased levels of income into the organisation through other income streams.
• Innovative, commercially minded approach: Talent for identifying new opportunities and creating income targeted events to support growth.
• Passion for CHAS’ mission: A commitment to making a tangible difference for families facing a child’s life-limiting condition.

Why Join CHAS?

At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.

Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:

• Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.
• Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.
• Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.
• Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.

What if you don’t meet all the job requirements?

At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.

Interested in Joining Us?

If you’re ready to take on this exciting role, we’d love to hear from you! Click apply, to answer a few questions and upload a CV or complete our full application form.

For an informal discussion about the position, please reach out to our Director of Income Generation and Engagement, Iain McAndrew.

Application Deadline: Sunday 8 December 2024 (11:59pm)

Interview Date: Preliminarily scheduled for Tuesday 17 December 2024

This role is subject to a PVG/Basic Disclosure check (level required will depend on base location).

The Peer Partnership is recruiting a Business Development Coordinator  

Do you have a strong track record in successful relationship building and selling services and want to make a real difference for people living with long-term health conditions? 

Your role 

We are looking for an experienced and enthusiastic Business Development Coordinator to develop and deliver our marketing and sales strategy for The Peer Partnership which delivers peer support consultancy and training services. This is an exciting time to join us as we build on the growth and development of our new project and build a sustainable and respected service for clients. 

As the Business Development Coordinator, you will play a crucial role in supporting the growth and sustainability of The Peer Partnership. You will be responsible for identifying new business opportunities, building relationships with key stakeholders, and developing strategies to increase our brand recognition and demand for our services   

About us 

The Peer Partnership is a brand developed to take forward the work of Brigstowe which has been providing a range of HIV support services for 30 years.  The Peer Partnership provides consultancy support for organisations that would like to develop their services to include effective peer support programmes and delivers best practice workshops in the non-profit sector to train professionals in providing high-quality support to their service users. 

We pride ourselves on providing our clients with the highest quality of support. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgemental, professional and of the highest quality at all times. 

About you 

You are ambitious and creative with a positive attitude. You are committed to working within Brigstowe’s service delivery ethos of respect, empowerment and inclusion. 

You will be an excellent communicator and relationship manager with a track record in securing business with partners, preferably with experience across the voluntary and health sectors. You will be passionate about great customer experience and have successfully grown and developed income streams.

As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:  

• 26 days holiday per year plus bank holidays (pro rata)  

• 6% pension contribution 

• Ongoing training and development opportunities 

• Regular one-to-one supervision  

• Flexible/remote working options available on discussion with line manager (some office working is required) 

• Cycle to Work scheme 

Salary: £30,559 – £32,654 Full-time equivalent (point 18 to 22 on the NJC Pay Scale) 

Hours: 22.5 hours per week, which can be spread flexibly across three days or more 

Contract: 12-month contract initially with a view to making the role permanent if successful in increasing income generation 

Closing date: Midday on Thursday 12th December 2024.  Shortlisted candidates will be notified on Friday 13th Dec. 

Interview date: Thursday 19th December 2024 at The Old Coop, Ground Floor, 40-42 Chelsea Rd, Bristol, BS5 6AF   

HOW TO APPLY: 

We are recruiting for an Interim Reward Specialist to start ASAP for our non-profit client for an initial period of 3 months, location flexible.

As our Interim Reward Specialist, reporting into the Assistant Director: HR Operations, you will work closely together to provide strategic leadership to further develop and implement our organisation's pay and benefits strategy. Bringing your deep understanding of market trends, benchmarking and best practices in reward management, you will be collaborating with business leaders across the organisation and driving continuous improvement in our processes.

This role works closely with senior leadership to ensure that the reward strategy aligns with the overall organisation strategy and attracts, motivates, and retains top talent. You will work with the Director of People & Culture and Assistant Director HR Operations to provide information and support for the annual pay award negotiations with the Union. You will lead a small but highly effective Reward team, providing leadership, coaching and development support and anticipating changes in their workload.

Please get in touch ASAP to find out more about this opportunity.

Brigstowe is Recruiting a Fundraising Manager

Do you have a strong track record in successful fundraising and want to make a real difference for people living with HIV? 

We are looking for an experienced and enthusiastic Fundraising Manager to lead, develop and implement our fundraising strategy. This is an exciting time to join Brigstowe as we aim to build on the fundraising growth and development from recent years and move our income generation to the next level. 

Your role 

Your key purpose will be to grow our income from a range of sources, with a key focus on trusts and foundations. This is a senior role within Brigstowe and you will be leading fundraising, able to quickly gather the information you need to make successful applications and work with service leads as required to exceed funder expectations.

You will be responsible for managing relationships with funders and donors, delivering excellent supporter stewardship and building on successful corporate and community fundraising. 

About you 

You will be an excellent communicator and relationship manager with a strong track record in securing both large and small grants. You will be passionate about great supporter experience and have successfully grown and developed income streams.

You are ambitious and creative with a positive attitude. You are committed to working within Brigstowe’s service delivery ethos of respect, empowerment and inclusion. 

About us 

Brigstowe supports anyone living with or affected by HIV in Bristol and the surrounding areas. We offer a comprehensive and holistic range of services including advice & support, a peer support group and peer mentoring. 

We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award winning services are accessible, person-centred, non-judgemental, professional and of a high quality at all times. 

As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:  

• 26 days holiday per year plus bank holidays (pro rata)  

• 6% pension contribution   

• Ongoing training and development opportunities   

• Regular one-to-one supervision  

• Flexible/remote working options available on discussion with line manager (some office working is required) 

• Cycle to work scheme 

Salary:  £36,124 to £37,938 Full-time equivalent (point 26 to 28 on the NJC payscale) 

Hours: Full-time or part-time considered (minimum 3 days per week) 

Contract:  Permanent  

Closing date:   Midday on Wednesday 11th December 2024.  Shortlisted candidates will be notified on Thursday 12th Dec. 

Interview date:   Monday 16th December 2024 at The Old Coop, Ground Floor, 40-42 Chelsea Rd, Bristol, BS5 6AF  

HOW TO APPLY:   

Barnardo's Transition, Preparation and Moving-On Service is looking for an experienced Residential Care Worker for its 4 bed Children's home.

This is a service commissioned by Liverpool City Council to deliver Children's residential support in line with statutory requirements utilising therapeutic approaches. The service consists of one 4 bed Children's home.

The service aims to provide a nurturing environment within our high-quality home, which will meet the needs of children and young people who have experienced trauma, neglect, rejection, and whose basic needs have not been met.

The home offers our young people a safe space to enjoy themselves with activities such as karaoke, pamper, movie and games nights. Our young people are also encouraged to enjoy activities such as horse riding, going the cinema, indoor adventure parks, museums, theatre shows, youth clubs, fairs/theme parks i.e. Alton Towers, Blackpool and Southport.

We always ensure that our young people have the opportunity to enjoy at least one holiday/short break. 

We support our young people to learn skills such as cooking meals and baking.

In line with Barnardo's EDI awareness and ethos, we take part in cultural theme nights once a month.

On top of that, Saturday is takeaway night, so you even get a night off from cooking!

As a Transition home, our role is to support the young people in our care to either return back to their own families, move onto foster care, or move into semi-independence. The support we provide is vital in supporting our young people in their next chapter. You would play a huge part in this exciting role in changing the lives of our young people.

The home provides a truly therapeutically focussed environment that can meet the needs of young people who require support to manage their behaviours safely, develop their resilience and prepare them for the demands of future life with their own families or in other settings.

As a Residential Care Worker you will support the young people on a rota basis, covering the following:

• 3 on 4 off pattern across the year, with rotas completed at least one month in advance.
• Sleep ins - approximately 2 per month with an additional payment of approximately £68/sleep,
• Waking nights (approximately 2 per month)
• Opportunities to complete additional hours at an enhanced rate of pay.
• Some weekend working, on a rota basis
• Some bank holiday working – enhanced rates of pay for bank holiday working.

Designated days off are given following sleep ins and waking nights to promote wellbeing and recovery.

Your role as a  Residential Care Worker:

You will engage with and support young people in all aspects of their lives, attending to their practical, physical, and emotional needs, whilst safeguarding each young person at all times.

You will be an allocated keyworker for one of the four young people, acting in the capacity of a corporate parent. The outcome of this being that you support the management team to ensure the collation and coordination of supporting information, pertinent to the young person's everyday life, which will be used to demonstrate the journey of the child whilst residing at the home.

On a rota basis, you will also share the responsibility (alongside other Residential Care Workers) of being allocated as shift leader. This ensures each day is purposeful and coordinated, to enhance opportunities for positive achievements and outcomes for the young people.

You will support young people to enhance their social opportunities by accessing hobbies & activities in the home and in the community. This could include supporting young people to access meals out/cinema/theatre/activity clubs etc and engage with fun nights in e.g. Movie/pamper/ games nights etc.

If you have residential experience, are passionate about the children in your care and can show understanding, tenacity, consistency of care and the ability to engage with a wide range of young people – this may be the opportunity for you!

*For more specific role information please refer to the document below entitled

 “PW2 Additional Info”

What you'll get from us

In addition to the extensive organisational benefits identified below, you will receive:

• A full induction within our trauma informed charity,
• Ongoing comprehensive training package, including Therapeutic Crisis Intervention, to enable you to be equipped to fully support our young people.
• You will be part of a team supported by a Therapeutic Co-ordinator and will also receive reflective group/individual sessions with our consultant psychotherapist,
• Monthly practice focussed supervision,
• On successfully passing probation, enrolment on a fully funded residential Diploma

Quote from a young person who previously lived in the home:

“…You've all really helped me become the person I am today. The amount of love you all put in, you all wanted the best for me. I'm going to miss the team of great people I have had around me”

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Job Title:             Enhanced Housing Officer

Location/s:       EGH, DGH and Providence House - London Borough of Tower Hamlets

Salary:       £27,352.00

Hours: Hours:   40 hours per week including weekends

Contract:           3 posts - Permanent

PRHA’s Support Teams are seeking three enthusiastic Enhanced Housing Officers to work with our amazing residents.

Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.

Our Enhanced Housing Officers provide a housing service to hostel residents who find it difficult to maintain and sustain their accommodation. You will be working in partnership with a wide range of other services to ensure that our residents are motivated and supported through pre- and post- sign up, to claim benefits and grants, manage their accommodation, report repairs and complaints, access education, and develop financial skills.

Enhanced Housing Officers also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with H&S regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.

You need to have experience of working with homeless people with complex needs, have a good understanding of housing management and Health and Safety regulation, be competent with computer systems, and comfortable completing regular performance reports. The Enhanced Housing Officers is a day shift based role with evening and weekend working. Depending on the service, you may also be required to do sleep-in shifts.

PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability. 

Main areas of responsibility

For further details, please refer to the attached Job Description

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Guildford Foyer provides 24 hour supported accommodation housing up to 34 young people aged 16-25 who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers.

We are looking for a Supported Housing Support Worker to join our Guildford Foyer team. Main areas of responsibilities are:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

Want to play your part in transforming society?

You're in the right place.

The important stuff 

Location: Bethnal Green, office-based

Salary: £27,500

Permanent, Full-time

Application deadline: We interview on a rolling basis and may close the role early if we find the right candidate

Application pack: Have a look at our Lead Coach Application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

We are now recruiting for a Lead Coach in Bethnal Green  - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
• Building relationships with young people on the programme and managing culture, and attitudes in the training room
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
• Handling safeguarding
• Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
• Tracking trainee progress on the dashboards
• Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees

Training the Graduate Coach [10%]

• Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training

Active participation in and support for church team and mission

• As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You are confident in giving feedback and having crucial conversations
• Able to lead others effectively
• You are great at building relationships, with solid communication skills
• You are steady under pressure, and able to juggle competing priorities
• You are looking for a varied, hands-on role, where you won't be tied to a desk
• Emotional resilience and good self-leadership in this area. You have a sense of humour and want to have fun at work
• Strong administrative skills, competent and accurate and efficient in typing and work methods

You’ll be employed by St Peter’s Church, who partner closely with Resurgo to deliver the Spear Programme in Bethnal Green

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation
  • Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested.

Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.

Do you want to support Woodgreen to develop it’s BI and reporting capability to support operational delivery, business change and innovation?  Would you like to help to drive cultural change in our organisation, specifically in the use of data and evidence in decision-making?

We are currently looking for a Business Intelligence Analyst to work with our Business Intelligence Manager and other stakeholders across Woodgreen to ensure a unified approach to performance, management, and operational reporting.

In this role you will;

• Build strong relationships with key stakeholders across the organisation to develop and deliver long term solutions for reporting and business intelligence.
• Collaborate with the BI Manager to offer expertise and develop a BI and Reporting roadmap to guide the strategic development of organisational BI across performance, management, and operational reporting requirements.
• Define and develop reports for users across the organisation – supporting them through business analysis to understand their requirements and providing expertise and guidance on approaches to data analysis and reporting.
• Hold responsibility across Woodgreens customer and pet data systems for data standards and definitions, harmonisation, categorisation and data validation through work with users to define business requirements.
• Develop a leading-edge reporting and data intelligence platform to support the delivery of audience-focused engagement and income generation.

With experience in working with data-visualisation/BI tools and large datasets as well as in creating logical and conceptual data models you will also have excellent communication skills and be comfortable engaging with both technical and non-technical colleagues to deliver insight and analysis at all levels.  In return you can expect a starting salary of £34,730 - £42,446 per annum, depending on experience which will be complemented by;

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

About the organisation

The Femicide Census the most compressive single source of UK information about women who have been killed and the men who have killed them.  Launched in 2015, the Femicide Census became a separate legal entity in 2019 and a registered charity in 2024. Since its launch, the Femicide Census has become established as a leading articulation of men’s fatal violence against women in the UK.

Currently, the Femicide Census does not enter into direct employment but has a secondment agreement with nia, who act as employer.

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

Men’s violence against women is a leading cause of the premature death for women globally but research in the UK and Europe is limited and unconnected. The Femicide Census improves upon currently available data by providing detailed comparable data about femicides in the UK, including demographic and contextual factors and the methods men selected to kill women. 

About you

We are looking for a skilled female researcher to carry out data collection, analysis, research, monitoring and evaluation of data and report writing for the Femicide Census. You should be a feminist who is committed to contributing to ending men’s violence against women and girls, highly skilled in data collection and analysis and want to be part of this ground-breaking project.

CV;s will not be accepted

Closing date:            10am, 9 December 2024

Interview date:           Tuesday 17 December 2024

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work, Exceptions), Part 1 (Occupational Requirements), of the Equality Act 2010) applies

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Our Eastbourne Services provide supported accommodation for 50 young people at risk of homelessness across two sites. We provide support to our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. Our supportive staff team comprises of Support Workers, night staff and two managers. 

We are looking for a Supported Housing Support Worker to join our McKendrick House site in Eastbourne with the expectation of working from other services in Eastbourne and Hailsham when required.Main areas of responsibilities:

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.