Jobs

Team: Lifeline

Location: Hybrid, covering the East and West Midlands region with extensive, daily driving

Work pattern: 35 hours per week, Monday to Friday 9am-5pm

Salary: Up to £26,796.25 per year

Contract: Permanent

Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Lifeline Caseworker:

• assessing referrals and admitting cats onto the service
• providing pet advice and support to our volunteer foster carers
• working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
• extensive communication via phone, email and in person, as well as daily admin and extensive driving

About the Lifeline team:

• Lifeline is a pet fostering service for anyone fleeing domestic abuse
• the majority of our referrals come from women fleeing domestic abuse via women-only services.
• the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
• the team consists of a National Lifeline Manager, Lifeline Manager, Lifeline Caseworkers and the wider Lifeline team across the UK

What we’re looking for in our Lifeline Caseworker:

• good all-round experience of performing administrative duties in a busy service
• previous professional experience giving pet care advice
• previous experience in a public facing role
• an understanding of the problems experienced by families fleeing domestic abuse with pets
• a confident self-starter who has had experience of working with volunteers and home visiting
• a full, clean, manual UK driving licence and experience of driving as part of a previous role
• good working knowledge of Microsoft Office
• experience of working in the animal welfare sector and of being able to provide basic cat welfare and behaviour advice would be highly desirable

What we can offer you:

range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 16 February 2025

Virtual interview date: w/c 24 February 2025 TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Approach Social Work (formerly known as the Frontline programme)

Approach Social Work (formerly known as the Frontline programme) is a three-year master’s programme, building a new, diverse generation of social workers. Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence.

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Get paid from day one with a bursary in year one and a salary from year two.

• You’ll receive a tax-exempt bursary in year one of £18,000, that’s equivalent to a salary of £21,000. From your second year you’ll be a full-time employee with your local authority, with a salary of up to £34,000

• Qualify as a social worker and complete a fully funded master's degree.

• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment.

• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.

• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.

• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.

• Engage in ongoing study to further develop your professional abilities.

• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.

• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria:

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 

• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)

• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028)

• Be resident in England by the time the programme commences

• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

Please note: There are only limited places remaining for the 2025 cohort. We have already closed many locations and will continue to close locations as places are filled. We encourage you to submit your application as soon as possible, to avoid missing out.

Applications close Monday 17 March at 11.55pm.

Approach Social Work (formerly known as the Frontline programme)

Approach Social Work (formerly known as the Frontline programme) is a three-year master’s programme, building a new, diverse generation of social workers. Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence.

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Get paid from day one with a bursary in year one and a salary from year two.

• You’ll receive a tax-exempt bursary in year one of £18,000, that’s equivalent to a salary of £21,000. From your second year you’ll be a full-time employee with your local authority, with a salary of up to £34,000

• Qualify as a social worker and complete a fully funded master's degree.

• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment.

• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1: 

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.

• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.

• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.

• Engage in ongoing study to further develop your professional abilities.

• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.

• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria:

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 

• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification)

• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028)

• Be resident in England by the time the programme commences

• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

Please note: There are only limited places remaining for the 2025 cohort. We have already closed many locations and will continue to close locations as places are filled. We encourage you to submit your application as soon as possible, to avoid missing out.

Applications close Monday 17 March at 11.55pm.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.

This role will support the Head of Finance & Operations and be responsible for organising and managing the charity’s volunteers and the volunteer programme – working across the charity to ensure we have the right volunteers to support our work. The role will work with the Head of Marketing & Communications to promote and advertise our volunteer opportunities. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.

You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills and a passion and enthusiasm for supporting young people. You’ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.

Duties of the role 

Supporting the charity to deliver brilliant projects and service that support children and their families:

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled babies, children, young people and their families in hospitals in Sussex – volunteers are a vital part of our ability to deliver and fund these projects.

This role will:

· Work across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities and office work.

· Lead on the co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity, the role and to support our work.

· Set up interviews and initial getting to know you conversations to understand the skills, experience and needs of volunteers to ensure they are matched with the right role in the charity.

· Ensure that volunteers are able to achieve their aspirations in terms of work, education, training or further volunteering during their time with the charity.

· Co-ordinate individual and/or group supervision and support for volunteers.

· Ensure that volunteers involved in the charity’s work have access to relevant training and required policies and procedures to ensure they feel confident and are able to develop the skills needed to carry out their role.

· Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers.

· Manage a volunteer database inline with relevant data protection legislation and ensure that all volunteers undergo appropriate, recorded, due diligence in their recruitment process.

· Support volunteers to share their experiences as case studies and reflections.

· Coordinated volunteer thank you events, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work.

· Work collaboratively with the team and external partners to develop volunteer recruitment pathways for our service delivery projects.

· Create new partnerships with companies, the community and partners to create a flow of volunteers into the charity to support our work.

· Manage the offboarding process for all volunteers, ensuring a brilliant experience for all our volunteers from start to finish.

· Support the Head of Marketing and Communications to create promotional, marketing and supporting materials related to our volunteer programme.

· Lead of the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity.

· Reporting on the volunteer function as part of the management information and against set KPIs and targets.

Support the charity more widely:

· Represent Rockinghorse at events, activities and networks, building strong peer relationships and sharing best practice.

· Model excellent conduct and behaviours in line with the charity’s values and ethos.

· Carry out other such duties as may be required for the purposes of the charity; this will include working during evenings and weekends as required and the postholder would be expected to work flexibly to do so.

· There are travel requirements for this post (covering the whole of Sussex) to attend, put on events and meet with our supporters and volunteers.

Person specification 

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of volunteer management in a charity and/or not for profit.

2. Experience and understanding managing volunteers.

3. An understanding of safeguarding and welfare management of volunteers.

4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party agencies.

5. Able to prioritise own workload effectively and confidence to work autonomously.

6. Excellent time management skills with strong prioritisation and organisation skills.

7. Brilliant communication and interpersonal abilities – able to engage with stakeholders quickly and effectively.

8. Ability to handle confidential volunteer information.

9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).

10. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and/or marketing to support volunteer engagement and support.

2. Previous work experience with a non-profit, or charitable organisation.

3. Experience of using MailChimp or other CRM & email platforms.

Work skills you’ll need on the job: 

1. A can-do attitude.

2. Brilliant organisational skills.

3. Excellent people skills, adaptable and flexible in manner and approach.

4. Excellent written and verbal communication.

5. Ability to support and motivate others.

6. Ability to work on own initiative and as an active team member.

7. Ability to work under pressure and in a fast-paced environment.

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

_______________________________________________

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the ten essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline midnight 2nd March 2025.

· Shortlisting w/c 3rd March 2025. 

· Interviews will be Thursday 13th March 2025 in central Brighton.

Interviews will be with the CEO, the Head of Finance & Operations and the Projects Manager and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from 1st April 2025 onwards (depending on post holder’s availability).

The National Services Administrator will work closely with the National Services Coordinators to:

• Support the recruitment and onboarding of volunteers into Cruse’s National Services
• Use National Services Systems to support the onboarding process, such as creating accounts for new volunteers, supporting the DBS process 
• Monitor the National services email boxes and redirect/support as appropriate 
• Providing administrative support throughout the Induction programme and Continuous Professional Development programme, coordinating with national training teams as required 
• Provide administrative support to the Helpline Manager as required 

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010.

Appointment will be made on merit. Criminal Record Checks All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

Applicants in England and Wales: DBS Code of Practice

Applicants in Northern Ireland: AccessNI Code of Practice Previous convictions will not prevent full consideration of your application to work with Cruse.

Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email. We comply with all relevant data protection legislation and process your data fairly.

About Us

The Institute for Addressing Strangulation (IFAS) is a Home Office-funded organisation working to increase awareness of the risks of strangulation, develop a research evidence base, and improve responses to victims and survivors. Since our establishment in 2022, we have become a recognised centre of excellence in this field, working in partnership with SafeLives and Bangor University.

As part of the Faculty of Forensic & Legal Medicine (FFLM), we collaborate with key stakeholders to influence policy and best practices in addressing strangulation within domestic abuse, sexual violence, and other contexts.

About the Role

We are looking for a highly organised and proactive Administrator/Coordinator to join our small but impactful team. You will play a crucial role in providing administrative support, coordinating meetings and events, and ensuring smooth communication between IFAS, our partners, and key stakeholders.

Your work will directly contribute to our mission by supporting research, training, and awareness initiatives, ultimately helping to improve outcomes for victims and survivors. This is a remote role with occasional travel required for meetings and events.

About You

You will be a detail-oriented and efficient administrator with experience in managing multiple tasks in a fast-paced environment. You will have strong communication skills and the ability to develop effective relationships with internal and external stakeholders.

A passion for influencing positive change in society, particularly in areas related to domestic abuse and sexual violence, is highly desirable.

Key Skills & Experience

Essential:

• GCSEs (or equivalent) including English and Maths, or relevant work experience
• Strong written and verbal communication skills
• Experience in an administrative support role, managing multiple tasks and deadlines
• Ability to build effective relationships with colleagues and external partners
• Proficiency in Microsoft 365 and digital communication tools
• Experience coordinating meetings, drafting agendas, and taking minutes
• Ability to problem-solve independently and as part of a team
• Strong organisational skills and attention to detail

Desirable:

• Knowledge or interest in domestic abuse, sexual violence, and related societal issues
• Experience with website content updates, Canva, Mailchimp, or WordPress
• Event and training coordination experience

How to apply: Please click on the 'Quick Apply' button to submit your CV and a covering letter outlining your experience to date and suitability as a candidate.

Bright Futures UK is the first and only charity to support young people experiencing long-term illness, back into education. Working with young people from the ages of 5-24 who have both long-term physical, chronic and mental health illnesses. We work to create different educational and social programmes of support so that every young person can reach their true potential.

Role Overview:

Join us as a Volunteer Coordinator and become an integral part of our mission to transform the lives of young people suffering from illness in education. This position involves working within a team to recruit and manage the volunteers that run our Individual and Group programmes. The ideal candidate will be passionate about making a difference in the lives of young people and have excellent communication and organizational skills.

Key Responsibilities:

• Support the recruitment and onboarding of volunteers for various roles, such as creative educational workshop leaders, tutors, and industry mentors.
• Attend in-person recruitment events to engage with our volunteering communities.
• Work alongside our volunteer lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles.
• Keep accurate training records and provide certificates of completion.
• Assist with organising and delivering volunteer events and recognition programmes to celebrate and motivate the volunteer team.
• Maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organizational requirements.
• Manage and organise our in-person volunteers, including collecting their programme outlines and communicating their schedules to them.
• Collaborate with other team members to ensure the successful delivery of all programmes.
• Occasionally, attend hospital workshops to support our volunteers with their programming.

Qualifications:

• Experience in a relevant field or studies beneficial but not necessary (e.g., Social Work, Education, Nonprofit Management).
• Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, young people, and other stakeholders.
• Strong organizational skills and the ability to manage multiple tasks and priorities effectively.
• Empathy, patience, and a genuine passion for supporting young people facing significant challenges.
• Proficiency in Microsoft Office Suite and Canva, experience with volunteer management software and recruitment sites (desirable).

What We Offer:

• A meaningful and rewarding role within a supportive and passionate team.
• Opportunities for professional development and growth.

How to Apply:

If you are interested in making a difference in the lives of young people and believe you have the skills and experience to excel in this role, please submit your CV and a cover letter  outlining your suitability for the position, with reference to the Job Description.

Join us in making a positive impact on the lives of young people with chronic illnesses!

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
•  Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 16 December 2024

Interviews: Thursday 19 December 2024

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Events and Marketing Coordinator

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

As part of this work, our Engagement and Insights engages a wide range of people in the Trust’s vision for Gloucestershire, and our Events and Marketing Coordinator is integral to this.

We are looking for an Events and Marketing Coordinator to carry specific responsibility for managing the logistics and coordination of a diverse range of external events for the Trust, as well as producing marketing materials, both print and digital, for external audiences – all to engage a wide range of individuals and organisations in the work of the Trust.

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:

• are from Black, Asian and minoritised backgrounds.
• have lived experience of disability and/or mental health challenges.

Contract terms:

• This role is 12 months fixed term, and we welcome applications from people looking for part time hours (22.5hrs per week).
• We offer a flexible start between 8am and 9.30am Monday to Friday.
• Salary £20,466 p/a pro rata
• 22 days holiday inc. bank holidays
• This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Events management for Barnwood Trust hosted external events

• Plan and deliver high-quality events, including the Trust’s Annual Public Meeting and Members Event.
• Provide logistics and event management support for Barnwood’s change programmes and other activities.
• Collaborate with stakeholders to shape accessible and inclusive events tailored to diverse audiences.
• Manage event data and marketing functions using the Trust’s CRM system, ensuring GDPR compliance.

Marketing and communication to a wide range of external audiences

• Work with the Marketing Manager to engage diverse audiences creatively through print, digital, and social media channels.
• Contribute ideas for engaging content, utilising a range of channels.
• Support website and social media management.
• Project manage outsourced projects, such as film production, in collaboration with the Marketing and Communications Manager. 

Essential Knowledge and experience:

• Proven experience in event management, including planning, coordination, and delivery of events to a high standard.
• Strong project management skills, including the ability to manage multiple events simultaneously, prioritise tasks, and meet deadlines.
• Awareness and understanding of accessibility requirements when organising events.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including staff, Barnwood Circle members and external partners.
• An understanding of a range of marketing channels, including print media, digital media, social media platforms, and face to face engagement.
• Proven experience in using a Customer Relationship Management System (CRM, e.g., Bitrix) to include building and sending event invitations.

For full details please see our application pack.

Summary of skills

• Event Management
• Highly organised with project co-ordination skills
• Excellent communication including high level written communication skills
• Attention to detail
• Time management
• Problem solving
• Collaboration and team working
• Strong IT skills (demonstrable proficiency in using MS Outlook, MS 
• Office Suite)
• Creativity, flexibility and adaptability

Benefits:

• 36 days annual leave including bank holidays. (FTE)
• Life Assurance (3 x Salary)
• Work within an organisation that is committed to improving equality and diversity.
• Competitive salaries and fantastic pension contribution rates.
• Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
• Friendly and collaborative working culture; everyone’s voice is heard.
• We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
• Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
• Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

Deadline for applications: 12.00 noon on Thursday 13th February 2025

First interviews: Monday 17th February 2025

Second stage interviews: Monday 24th February 2025

We would like the successful candidate to start as soon as possible.

Advisers (up to 6 positions available)

£28,000 FT or part time equivalent

Caseworkers  (up to 3 positions available)

£30,000 or part time

Are you passionate about making a difference in people’s lives? Do you have a knack for problem-solving and a desire to support those in need? Citizens Advice Essex, is seeking dynamic individuals to join our Aviva Telephone Referral Service as Advisers and Caseworkers.

About the Aviva Telephone Referral Service

Funded through a unique collaboration between Aviva and Citizens Advice, this vital service, delivered through a number of the local Citizens Advice offices in Essex which form part of the Citizens Advice Essex consortium, provides tailored advice to clients referred via Aviva using an online referral tool. Our mission is to support people facing challenges related to welfare benefits, debt, housing, and income maximisation. With a target to assist 16,000 clients annually, this new service will play a critical role in improving the lives of those in need across the UK and reflects a real commitment by Aviva to the wellbeing of their customers.

This innovative project combines the expertise of Citizens Advice nationally and locally with cutting-edge tools, including the Citizens Advice Referral Tool, to streamline support and provide timely advice. Additionally, it will integrate dedicated caseworkers to support clients with complex needs, ensuring holistic care and effective outcomes.

Why Join Us?

• Fully remote roles: Flexibility to work from anywhere, with the option of hybrid working if preferred.
• Meaningful impact: Help clients navigate complex issues, providing essential advice and advocacy.
• Supportive environment: Join a collaborative team committed to delivering high-quality services.
• Professional growth: Gain access to training opportunities to enhance your skills and knowledge.

Adviser Role

As an Adviser, you will provide initial advice and guidance to clients on welfare benefits, housing, debt, and income maximisation issues and ideally possess experience delivering advice or guidance in areas such as welfare benefits, debt, housing, or income maximisation. You will need strong communication skills, particularly over the telephone and digital channels, comfortable using multiple applications concurently,  and possess a proven ability to research and document your work quickly

Caseworker role

As a Caseworker, you will mnage complex client cases, going beyond the initial enquiry and offer ongoing support and advocacy – all towards the aim of  mximising client income, ensuring they receive all entitled benefits and support or other matters relating to their financial wellbeing. You will also directly advocate or represent clients with third parties. You will have all the same skills necessary for the adviser role but you will very likely have a background in advice work and also need some experience of the disciplines and requirements of delviering casework.

How to Apply

If you are ready to make a real difference and join a team that values compassion, professionalism, and collaboration, we want to hear from you!

Please to apply for these roles. The closing date for applications is February 14th

Citizens Advice is committed to promoting equality, diversity, and inclusion. We encourage applications from all sections of the community, particularly those from underrepresented groups.

Join us in delivering advice that changes lives.

We are looking to recruit an enthusiastic individual to join the Finance and Operations Team at The Eve Appeal. 

The Finance Assistant will be supporting the day-to-day financial operations of The Eve Appeal – processing all income, invoices and liaising with the wider team to ensure that it is accurately recorded. This role serves as the first port of call for finance queries across the organisation. 

The Eve Appeal is striving to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be their full selves and work together to drive positive change. We strongly encourage applications from all sections of the community – especially those under-represented in the sector at the moment. 

No formal qualifications are needed for this role, nor is previous charity sector experience and we encourage everyone with the appropriate skills, experience and potential to apply. 

To apply please upload an up-to-date CV along with a cover letter, of no more than two A4 pages, detailing your suitability for the role. Only applications with a cover letter will be considered. 

We have an exciting opportunity for a Operations Manager to join the Homicide team working 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

We have an exciting opportunity for a Homicide Service (HS) Operations Manager to join our HS Operations Management Team. This is a job share working 3 days per week (22.5 hours Wednesday/Thursday and Friday); you will be home based but expect extensive travel in the UK and Wales will be required. The HS provide exceptional support to people affected by murder and manslaughter. We work closely with Major Crime Teams within police forces across England and Wales. The HS family team integrates fluidly with the HS CYP and Peer Support teams to provide cohesive and effective advocacy and support service to eligible service users across England and Wales. We also support families of British Nationals murdered abroad and so work closely with the Foreign, Commonwealth and Development Office who refer into the HS.

This role requires regular travel, and overnight stays away from home and is considered an essential requirement. If you are unable to travel because of a disability, please indicate this on your application in your personal statement so we can explore the feasibility of alternative arrangements.

You must reside in the West of England or Wales to apply for this post.

You will need:

• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• Experience of leadership and management and implementation of change management processes.
• Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
• Extensive working experience of the impact of trauma and bereavement and the importance of trauma informed practice
• Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
• Undergraduate degree or relevant professional qualification such as ILM level 5 or above or extensive experience in a supervisory role with budget management and target driven

Please see attached Job Description and Person Specification for further details

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The Vacancy

Job Title: Store Manager

Location: Port Talbot

Salary: £23,400 per annum

Weekly Hours: 37.5

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Port Talbot store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

Deputy Shop Manager 
Leeds, West Yorkshire  

Part time, 30 hours per week  

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

 
The Role 
 
As Deputy Shop Manager in Leeds, you will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond. 

You will need to be committed to creating a welcoming professional atmosphere and demonstrating the values of Yorkshire Cancer Research. You will also be a passionate and enthusiastic ambassador for the charity and its work. 

Specifically, you will: 

• Play an active part in running our shop in Leeds, supporting the Shop Manager in implementing processes and ways of working.

• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. 

• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. 

• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment. 

• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). 

• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 

• To ideally be educated to GCSE level or equivalent but not essential.

• Experience of managing people/volunteers including recruitment and development.

• To be highly organised with good time management skills.

• To be able to prioritise workload and meet deadlines.

• To be able to use own initiative.

• To be resilient and adaptable to change. 

• To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.

• A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings. 

• A willingness and ability to safely lone work. 

• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: 

• A check on your employment history, by seeking two references

• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 

• A DBS check at enhanced level 

Please note, this role is not eligible for a visa sponsorship. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 17 February 2025. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.