Jobs

5Rights is looking for a Youth Engagement expert to support our global network of Youth Ambassadors and ensure the voices of children and young people underpin digital policy. This is a strategic position with significant responsibility and room for growth in a highly dynamic organisation at the cutting edge of international policy debates.​

​About 5Rights​
Working with and for children and young people, 5Rights Foundation exists to ensure a digital world that will serve them today and for future generations. ​
We are a small and dynamic team of senior professionals and experts delivering change in the digital world. We have shifted the narrative and the global agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).​

Role Purpose​​
Key Responsibilities​​

Voice, influence and engagement:​​​

• ​Recruit, coordinate, train and support young people to be part of 5Rights’ Youth Ambassadors Programme, including from groups facing barriers to participation, ensuring a safe and secure environment for all
• Plan and prepare materials, and coordinate delivery of the youth engagement programme from A-Z, with support from other team members as appropriate 
• ​Be the main point of contact for the Youth Ambassadors, as well as for key stakeholders and partners 
• Manage and develop partnerships with youth organisations
• Facilitate Youth Council and agenda-setting
• Facilitate research and consultations in coordination with the Research team
• Compile Youth Voices and support development of outreach, advocacy and communications material
• ​Manage the Youth Voice podcast
• Facilitate youth participation in policy activities and events
• ​Coordinate youth initiative actions​
• Identify opportunities for youth engagement, influence and voice​​

Project development, management and delivery:​

• ​Ensure robust consent, privacy and safeguarding practices are in place
• Design and implement well-being practices for our youth activities
• Where directed, manage and deliver existing projects
• Meet the agreed delivery targets and outcomes for each of your projects
• Gather relevant information for the monitoring and evaluation of projects using a range of tool
• ​Undertake the administrative tasks needed to coordinate 5Rights’ Youth Ambassadors’ activities
• ​Keep accurate records of all sessions and activities undertaken by young people
• Provide regular reports and updates on your work to internal and external audiences
• ​Conduct reporting and evaluation to identify learnings and improve the Youth Engagement Programme​
• dentify and support fundraising for Youth Engagement activities​​

Person specification​

• ​You are excited about making a digital world that young people deserve: you understand that the digital world offers opportunities for young people and want to ensure it is made safer;​​​​​​You are a self-starter and a team player: you are equally confident in taking the initiative, supporting the team, and asking for help.
• You are highly professional: you know the importance of having a structured approach in the planning and delivery of activities and you keep detailed records;
• You are skilled in building relationships: your interpersonal, communication and leadership skills (including humility and self-confidence) build consensus within groups and lasting positive relationships;
• You are a doer: you are proactive, you constantly seek the strategic line between activity and impact, and you enjoy getting stuck into the delivery of impactful work;​
• Your drive is matched by your exceptional organisational skills: You have strong prioritisation and organisation skills to manage various processes and pieces of work in parallel;
• ​You are committed to equality, diversity and inclusion: you believe and act in a way that celebrates and encourages a range of experiences, views and values;​​

ESSENTIAL skills and attributes ​

• ​At least 2 years of prior experience in a similar role
• Demonstrable organisational skills, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Demonstrable data collection and analysis skills to help evaluate project outcomes and inform decision-making.
• Excellent verbal and written communication skills, with the ability to engage and inspire young audiences.
• Strong interpersonal skills and the ability to build relationships with diverse groups, including youth, stakeholders, and team members; with an awareness of and sensitivity to cultural differences, ensuring inclusive practices in youth engagement activities.
• A creative mindset with the ability to contribute innovative ideas for youth engagement initiatives and podcast content.
• Ability to work collaboratively within a team and demonstrate flexibility in a dynamic work environment
• A strong commitment to youth advocacy and empowerment
• ​Proficiency in spoken and written English; additional languages are an advantage.​
• Lots of energy and enthusiasm to make real world change!​

DESIRABLE skills and attributes ​

• ​A degree in social sciences, youth work, communication, or a related field.​
• Knowledge of children's rights and the challenges they face in the digital environment. ​

Practical details:
​We are offering an initial six-month, remote contract based in Belgium or the UK, with the possibility of full-time employment following a satisfactory review. The salary is based on a gross annual salary of £25,000 in the UK, or €35,000 (including benefits) in Belgium. Candidates should be prepared to work 38 hours a week, with flexibility to accommodate different time zones. You will receive 25 days annual leave, plus one additional day per year worked. Work equipment including a laptop will be provided.

Shortlisted candidates will be required to complete a written task that will take 1-2 hours, prior to interviews. First-round interviews will be held over Teams.​ 5Rights values diversity, and we strongly encourage and welcome people from ethnic minorities and other groups that are under-represented in civil society organisations to apply for this role. ​

Support Worker 

Nottingham, Linby

£22,669 - £23,428 per annum

Are you a caring, friendly individual who wants an exciting role that is highly rewarding? Would you like to make a real difference in the community?

If you are looking for a new challenge in health and social care, look no further as our client has an exciting opportunity to join their team 

They have a 19 bed residential care home in the village of Linby, Nottinghamshire. The beautifully refurbished period home has been fully modernised to meet the varying needs of residents, including mobility issues, physical disabilities and lack of confidence to live independently.

The Role

Support you would be providing varies and no two days are ever the same. From administering medications, to writing and reviewing support plans and monitoring residents’ wellbeing, there is no chance of a dull day at Sherwood House. This role also involves assisting residents with personal care. You will also need to liaise with other healthcare professionals and carry out various other support activities too.

If this sounds like a role you would enjoy, then please apply today!

Shift Patterns include the following over a 7 day rota: 07:30-14:30 hours, 14:00-21:00 hours, 20:45-07:45 hours

What they are looking for

Residents are at the heart of everything we do, so they want someone who is friendly, resilient and has a good understanding of age related health needs. They would love to hear from you if you are enthusiastic about protecting the human rights of individuals and are committed to supporting individuals to have a good quality of choice and decision making about their lives, as it is their mission to assist residents to have a meaningful life. As well as demonstrating the core Values of our client, the ideal candidate would have the following:

• Experience working with vulnerable people
• Knowledge of administering medications and support planning
• Excellent communication skills
• Great organisation skills

All successful candidates will be required to take a work related test on the day of the interview.

Interviews will be ongoing, and our client reserves the right to close the vacancy early if sufficient interest.

Why work with them?

For all the care you give, their benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, they also have many more amazing benefits

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.

Please note that they are not currently offering visa sponsorships.

Tenancy Support Worker 

North Nottinghamshire 

£22,669 to £23,428 per annum

Do you have experience in tenancy support and enjoy making a real difference in people’s lives? Are you ready to visit clients in their homes across North Nottinghamshire?

If so, we’d love to hear from you! Our client is looking for a Tenancy Support Worker to join their team.

About the Role

This role is all about helping individuals maintain their tenancy, develop independent living skills, and achieve their personal goals. You’ll work closely with service users to identify challenges and provide tailored support.

Key responsibilities include:

• Creating and delivering support plans and risk assessments.
• Advocating for service users and liaising with external agencies.
• Maintaining accurate service user records.
• Supporting service users with income maximisation and money management.
• Assisting with access to education, work, or training.
• Providing other housing-related support.

You’ll need to travel to meet clients in their homes, provide virtual support, and work at a central hub as required. A full driving licence and access to a vehicle are essential for this role, and business mileage will be reimbursed (business cover on your car insurance will be required). They provide support in the following areas Newark and Sherwood, Bassettlaw and Worksop, Mansfield and North and South Kestevens.

No two days are the same! This is a fast-paced but incredibly rewarding role where your support will help people sustain their tenancies, manage their finances, and access additional care or health services when needed.

What They’re Looking For

To excel in this role, you’ll need to be:

• Kind and compassionate, with a non-judgmental approach to working with vulnerable adults.
• Experienced in housing-related support.
• Able to work independently with minimal supervision.
• Highly organised and adaptable.

This role operates Monday to Friday, 9am to 5pm. However, some flexibility is required to meet customers’ needs, which may occasionally include evenings and bank holidays.

Please note we are not currently offering visa sponsorship.

We look forward to hearing from you and welcoming you to a team that’s making a difference!

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.

Fixed term to end March 2026 (with possible extension for another year)

North Lincolnshire

Internally your job title will be Peer Support Worker

We are currently recruiting a team of 5 Peer Support Workers to provide recovery-focused, peer support to adults living in North Lincolnshire.  You will use your lived experience of mental health challenges to help people develop the skills and confidence needed to manage their home and finances, reconnect with family and friends and explore social or vocational interests. This support will empower individuals to engage more actively in their local community and maintain their physical and mental well-being

This is a non-clinical role, which will require the use of simple evaluation tools and impact data. This role is pivotal in developing a collaborative environment where service users are actively engaged in their care and decision-making process

About you
You must have lived experience of mental health-related challenges and understand the difficulties clients face and be able to work respectfully with empathy and sensitivity. Experience in safeguarding issues and working with a diverse range of clients, including isolated individuals and communities, is essential.

Commitment to equality of opportunity and understanding of the importance of maintaining boundaries and how to ensure this occurs are essential. You will work flexibly and must be willing and able to travel easily around the North Lincolnshire area.

We currently have the following vacancies:

• 1 post for 35 hours a week
• 2 posts for 28 hours a week
• 2 posts for 21 hours a week

Please state on your application which post or posts you are applying for.

About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing date: Sunday, 23rd February 2025.

 

 

We are looking to recruit a dynamic and creative Community Fundraiser to build on the development and growth of income through local communities across Surrey. Using your fundraising experience and knowledge, you will play a key role in developing and delivering fundraising initiatives, as well as securing new partnerships and managing existing relationships, to drive unrestricted income for the charity. You will build on our existing Community Fundraising programme to maximise income and engagement.

Sensory Services by Sight for Surrey is a county-wide charity supporting people of all ages who are Deaf, hard of hearing, blind, partially sighted, and deafblind. We have been supporting Surrey residents for over 100 years. Our main office base is in Fetcham, near Leatherhead, and our team of staff and volunteers work out in the community across the county.

The post holder will have excellent communication and organisational skills and be able to prioritise effectively and manage a busy and varied workload. This is an exciting opportunity to join a highly motivated and ambitious team, and to play an integral role in growing fundraising activity across Surrey.

Full time annual leave entitlement is 28 days per annum plus bank holidays.

Sensory Services by Sight for Surrey complies with auto enrolment, we match contributions up to 6% using the Pensions Trust. We offer training opportunities suitable for each role. We pay for annual flu vaccinations and an eye test every two years with a contribution towards work related glasses.

Principle Accountabilities: 

· Research, identify, approach and secure new community partnership opportunities

· Provide excellent account management to new and existing partners in order to meet key fundraising and engagement objectives

· Work collaboratively to generate income from partners through creative fundraising initiatives

· Represent the charity at local functions and give presentations when required

· Support individuals and organisations fundraising for the charity

· Maintain accurate and up to date record keeping of written and oral communication with supporters.

· Ensure all fundraising income is entered onto the database in a timely manner

· Attend occasional evening and weekend events

· To comply with best practice and legal requirements including data protection and charity fundraising.

· Be proactive in keeping up to date with developments affecting your work.

· Carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the post.

· Support diversity and equality of opportunity in the workplace.

KNOWLEDGE/SKILLS/QUALIFICATIONS

· Fundraising experience desirable

· Confident verbal communicator – over the phone and face to face

· Excellent research skills

· Strong relationship management skills

· Strong communication skills including an ability to produce proposals and reports and to make presentations to a variety of audiences

· Excellent knowledge of Microsoft Office and data management skills

· Ability to take a hands-on approach

· Ability to travel across the county with events/fundraising materials

Salary: £14.60 an hour
Hours: Part time, 6 hours per week
Location: Glasgow
Contract: Permanent

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

College Guardians are looking to recruit a part time Student Support Area Coordinator to be based in Glasgow. You will support students studying at pathway colleges and universities in Glasgow, visiting students and communicating with parents, staff and students.

College Guardians was founded in 2010 to provide educational guardianship services to overseas students attending boarding school, college and universities in the UK. They are accredited through AEGIS (the Association for the Education and Guardianship of International Students) and their services include the provision of a number of standard guardianship packages to parents, sourcing and managing homestay families, managing disbursements, attending parent meetings and providing advice and guidance to their students and their parents

This role is working an average of 6 hours a week throughout the year, although the hours will predominantly be worked during School term time. However, due to the nature of the role, there may be more hours worked one week and less another. A highly flexible approach to working hours is necessary, including evenings and weekends where required.

You'll have:

• Experience in an administrative and/or customer facing role
• Experience of working with and/or interacting with children and young adults.
• Good computer skills
• Ability to plan and schedule own workload and work to own initiative.

You'll get:

They offer an exciting range of benefits and opportunities for growth. Our client is regarded as one of the most stunning schools in the UK and they believe the opportunities are just as enticing as the landscape.
Their Operational colleagues work alongside their Academic team in order to provide the best educational experience they can for their pupils. This is an exciting opportunity to join the College team who live, breathe and role model their Qualities.

To apply:

Applications should be submitted no later than Friday 7th February 2025. Our client reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner.

This post involves minimal contact with children and the post holder will not be responsible for children. The post holder will be considered to be in regulated activity.

Our client exists to provide a quality all round education for pupils aged 13 – 18 and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.

You will be required to provide proof of your identity, right to work in the UK and qualifications during the selection process. They will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. An online search will also be carried out as part of due diligence on all short-listed candidates.

You may also have experience in the following: Student Support Coordinator, Area Coordinator, Student Liaison Officer, Educational Support Assistant, Guardianship Coordinator, Student Welfare Officer, Pastoral Support Worker, International Student Advisor, University Support Officer, College Support Assistant, Administrative Coordinator, Pathway College Support Officer, Part-Time Support Worker, Children and Young Adult Advisor, Homestay Coordinator, etc.

REF-219 246

RESPONSIBILITIES  

  

Mobilising community groups  

1. Build and maintain relationships with synagogues and denominations.  

2. Work with clergy, synagogues and denominations to develop programmes and content related to refugees, asylum, social cohesion, and xenophobia, including a network of advocates and ambassadors within communities.  

3. Develop outreach and recruitment pathways for community members to volunteer in HIAS+JCORE projects and beyond.   

4. Develop and pilot a project of community-based volunteering, building relationships with sector partners and Jewish communities to support, resource, and network such groups.  

5. Support the coordination between and development of local community projects that engage with asylum seekers and refugees, including Drop Ins, community sponsorship (Welcome Circles), and collections.  

6. Where possible, foster interdenominational dialogue and interfaith partnerships.  

Developing and delivering our youth and student work  

1. Work with youth movements, students, and community groups to develop programmes and content related to refugees, asylum, social cohesion, and xenophobia.  

2. Arrange visits, including with speakers, to campuses and communities.  

3. Develop new and innovative programmes in national, campus-wide, and online contexts.  

Developing partnerships across the community  

1. Developing relationships with organisations across the Jewish community.  

2. Organise high quality, collaborative events, campaigns and projects, including developing both Refugee Shabbat and Refugee Week as key aspects of the communal calendar.  

3. Bring together high-quality content for other Jewish community events and activities.  

4. Build a network of skilled advocates for refugees and social cohesion.  

  

Administration and Evaluation  

1. Work to develop a monitoring and evaluation framework for projects.  

2. Provide regular reports for trustees and funders.   

3. Work with HIAS+JCORE staff to secure funding for the project, such as through producing reports.  

4. Keep accurate records, and working with HIAS+JCORE office staff to develop and update the CRM.  

Other Duties  

1. Contribute to HIAS+JCORE communications and campaigns  

2. Play a part in HIAS’s global commitment to community engagement  

3. Attend regular team and supervision meetings   

4. Other duties as required by your line manager  

ABOUT YOU  

  

• Commitment to the organisation's mission, vision and values.  

• Excellent knowledge of the Jewish community, including a solid understanding of synagogues, youth movements, and student culture in the UK.  

• A good understanding of current issues affecting refugees and racial equality in the UK, and a willingness to learn.  

• Excellent community organising and people skills.  

• Excellent verbal and written communication skills including the ability to speak in front of audiences.  

• Self-starter that can work independently as well as the ability to work as part of a team.  

• Good interpersonal skills and ability to build relationships with people from a wide variety of ages and backgrounds.  

• Willingness to work flexible hours and to travel overseas and within the UK.  

• Ability to learn to use new types of technology including database systems and website content management systems.  

• The patience to design programming that caters to the needs of a variety of stakeholders.  

  

Experience required  

• A track record of successful projects engaging local Jewish communities.  

• Experience running workshops and trainings.  

• Experience of organising events.  

• Experience of working with young people and volunteers, especially within youth settings within the Jewish community.  

• Experience in budget and project management.  

An exciting opportunity for a Community and Events Fundraising Officer to join our small but extremely dynamic team. Working as part of the Fundraising and Communication Team.

Ideally, candidates should have:

• Minimum three years in a fundraising environment or in an events/hospitality/customer-facing environment
• Knowledge of the legalities of public fundraising activities
• Excellent interpersonal skills; good communication and presentation skills; enthusiastic and flexible
• Full UK driving licence
• Ability to organise, delegate and prioritise workloads; ability to work as part of a team
• Resilience and adaptability with a passion to see women’s lives transformed
• Ability to act with integrity and accountability
• Excellent organisational and problem-solving ability
• Knowledge and understanding of GDPR, confidentiality, Safeguarding, Equality, Diversity and Inclusion, and the promotion of equalities
• IT literate and confident with using technology including databases and Microsoft Office 365

Currently, the Fundraising and Communications team comprises one full-time Senior Fundraising and Communication Manager, one part-time Trust and Grants Officer and one part-time Marketing and Communications Officer.

There is a strong commitment within My Sisters’ House to invest in this important area of work and the Community and Events Fundraising Officer - working closely with their Line Manager - will play a significant part in shaping the future of the team. If you are seeking a new challenge in your career then this could be the job you’ve been looking for! 

Applicants need to be able to work flexibly as role will require occasional evening and weekend work.

Are you passionate about making a difference in the lives of Autistic young people? Do you thrive on supporting individuals to achieve their full potential? Ambitious College is seeking dedicated individuals to join our team as Specialist Teaching Assistant!

Ambitious College is an independent specialist day college committed to empowering autistic young people aged 16–25. Our unique educational approach revolves around the individual, providing a highly personalized curriculum and unwavering support to help our learners acquire new skills and integrate into everyday life.

Located within the vibrant campuses of the College of Haringey, Enfield, and North East London (CONEL), as well as West Thames College in West London, Ambitious College offers a diverse range of learning opportunities. Through partnerships with local businesses, community groups, and mainstream colleges, we provide real-world work experiences, ensuring our learners thrive in various environments.

As an Specialist Teaching Assistant at Ambitious College, you'll play a crucial role in our learner's journeys, providing academic assistance and community support on a 1:1 basis. Your dedication and commitment will directly contribute to our learners' success, enabling them to achieve their goals and lead fulfilling lives within their communities.

At Ambitious College, our values guide everything we do, placing autistic young people at the forefront of our mission. Join us in creating a supportive and inclusive environment where every individual is valued and empowered to reach their full potential.

If you're ready to embark on a rewarding career and make a meaningful impact, apply now to become part of the Ambitious College family. Together, let's inspire greatness and unlock the potential within each learner!

Working pattern: 35 hours per week - Monday to Friday 

You will be required to work 41 weeks per year, but will be paid for 52 weeks per year.

Start Date- February 2025

Interviews- ongoing interviews on a weekly basis through January 2025

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance

The Corporate and Community Volunteer Officer plays a crucial role at High Trees, focusing on driving our corporate volunteering strategy to deliver meaningful, high-impact programs that support both the local community and our corporate partners. Corporate volunteering is at the heart of this role, and you will take the lead in designing and delivering innovative initiatives that align with corporate social responsibility (CSR) goals and generate essential resources to sustain and grow High Trees’ diverse services.

As the primary point of contact for our corporate partners, you will build and maintain strong relationships with businesses, ensuring their engagement and contributions go beyond one-off activities to form lasting, strategic partnerships. You will design tailored corporate volunteering opportunities, such as team-building volunteer days and skills-based initiatives, that deliver measurable benefits for both the business and the community. You will also explore and secure additional funding streams through sponsorships, grants, and creative collaborations, positioning High Trees as a leader in impactful corporate-community engagement.

While the corporate element is the primary focus, you will also oversee High Trees broader volunteering program for local residents, managing their recruitment, training, and placement across our services. This includes providing young people with meaningful work experience placements that offer diverse opportunities for personal and professional development. This is a programme working with a small group of residents each year, with the focus on making sure the programme is of real tangible value to those involved.

This role is ideal for a highly motivated individual with a strong background in corporate engagement, relationship management, and strategic thinking, who is passionate about using partnerships to create lasting community impact.

Membership Co-ordinator 

Reporting to: 

Membership Account Manager - West of England (WoE) 

Salary: 

£24,000 pa 

Hours: 

37.5 hours per week 

Terms: 

Fixed Term – 1 year, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution, Employee Assistance Programme, Line Managers Support Line, enhanced leave (sickness, parental), flexible working, individual training budget

Location: 

Bristol based hybrid role, with regular work in Bristol warehouses, and occasional travel to Plymouth and members 

Work with: 

Membership Account Manager – Devon & Cornwall (D&C), Membership Support Officer, Finance, Compliance, Operations,  Fundraising & Communications 

Purpose of the post:  

This exciting role links our 300+ organisations that receive food from us, known as our Community Food Members (CFMs) and our thriving operation. As Membership Co-ordinator, you’ll work across the charity with the Membership and Warehouse Teams, and our large and diverse team of volunteers to support our Community Food Members that receive surplus food from FareShare South West (FSSW) delivering a smooth service to CFM’s, and efficient operations within FSSW each week.    

Working closely with the membership account managers across the region, you’ll act as a champion for our members, ensuring the service is delivered to a high standard and, communicating with the rest of the team, ensure a high level of satisfaction and retention through customer service. You will support and improve the effective integration of Membership and Operations, to ensure that our operation continues to run smoothly. You’ll be based mainly at the Central Bristol Office with occasional travel to the Plymouth Warehouse and visiting our community members across the South West.  

Key Responsibilities 

Member Support 

· Lead on liaising directly with members on onboarding, offboarding, queries, complaints, seasonal schedules and general account administration.  

· Lead on resolving daily queries and issues from our existing members (e.g. food issues, product recalls, etc.) 

· Use the Charity’s Customer Relationship Management (CRM) system to manage engagement with members.  

· Food Allocation Writing – supporting/working with/covering the Membership Account Managers/ CFM Support Officer, writing allocations for Members/Routes.   

· Coordinate changes and updates to the Delivery Schedules according to seasonal demand and feedback from members – including member food profiles, contact details, addresses, delivery instructions.   

· Supporting the Membership Managers in the execution of special membership events, targeted campaigns and projects (i.e. Holiday Activity Fund (HAF)). 

Membership and Internal Stakeholder Integration 

· Liaise between the Membership Team and other internal stakeholders, to keep up to date with membership developments, including any requests for a change to service. 

· Support core functions with key developments to membership service e.g. Bulk Pallet deliveries, development of ‘Surplus Surplus’ initiatives, events, frozen food. 

· Coordinating with members and Head of Compliance to ensure high levels of compliance within the membership function. 

· Work with the Warehouse Team on developing and implementing operational improvements to increase efficiency and the quality of service provision. 

· Engage with the Fundraising and Communications Teams to provide key data on membership. 

Compliance and Health & Safety 

· Operate according to the FareShare Food Safety Manual.   

· Undertake relevant training in Food Hygiene and Health & Safety as required.   

· Maintain up to date health and safety documentation for all CFM’s. 

· Conduct in person visits of members to carry out kitchen and compliance checks. 

General 

· Be willing to receive and engage positively with any visitors to the warehouse. 

· Support FSSW events. 

· Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public. 

· Ensure the security of the FSSW Regional Centre and all assets located within it, including food, and maintained at all times. 

· Driving duties where appropriate for membership support. 

Person Specification - Essential knowledge, skills, and experience 

· Experience in customer facing roles. 

· Initiative and energy, able to work independently and in a team. 

· Ability to develop, initiate and maintain systems and procedures. 

· Excellent communication and interpersonal skills. 

· Good administrative and organisational ability. 

· Problem solver and competent decision maker. 

· Full UK driving licence. 

· IT competent and able to use various IT platforms/systems. 

· A clear commitment to the ethos of FSSW, and to the agreed plans of the organisation, and able to positively contribute towards its achievement. 

· Feels comfortable connecting with members and other teams using varying tools (i.e. Phone, email, slack, teams etc). 

Young People Support Worker

 

We have a new role available for a Young People Support Worker to join Depaul UK to ensure that every client leaves a service with the skills and resilience to be confident and self-determining in their lives.

Position: Young People Support Worker

Location: Warrington

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  Friday 7th February 2025

Start date: Please note that the charity is currently awaiting funding confirmation for the new Service

About the Role

As Young People Support Worker you will work as a member of a services team in Warrington, delivering an assessment, support and move on service to vulnerable clients in supported accommodation.  Your work will be underpinned by the charity’s Endeavour model of assets based, psychologically informed delivery, the aim of which is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Under the guidance of a Service Manager, you will be responsible for all aspects of support planning, risk assessment and move-on for a caseload of young people, addressing their physical, emotional, social and behavioural needs and supporting them to progress towards independence. You will participate in a programme of meaningful activity by running group sessions and activities within the accommodation to support young people’s individual development and social engagement. You will ensure the accommodation is properly maintained and take an active role in the upkeep of the physical spaces of the accommodation.

You will work a rolling rota of daytimes, evenings and weekends (some shifts will be lone working) including bank holidays to ensure that young people have full staff support during their most difficult times.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

 

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are currently seeking a Quality and Insight Lead to join our team in Lincolnshire. The requirements of the role will include:

Developing and implementing a Quality Management Framework, which aligns to Lincolnshire County Council Framework. Onboarding the staff team across Lincolnshire with the Quality Framework providing training and support to the teams.

Supporting the development and implementation of Carers First Impact and Evaluation Framework and ISO 9001 to evidence the positive impact the team has on lives of carers.  Taking overall responsibility for monitoring, both strengths and learning across Lincolnshire.

To be successful we are looking for a self-motivated individual, who can work flexibly, whilst maintaining a good work/life balance with experience of using CRM systems e.g. Mosaic, BlueBox and Power Bi to manage workflow and record essential data and contacts.

You will require experience of developing and implementing quality systems and measures, collating, analysing and reporting data and be able to make recommendations for performance improvement. You will also require excellent written analytical, listening and verbal communication skills, experience of planning and delivering workshops.

With an ability to build positive and constructive working relationships with colleagues at all levels across the organisation, along with the ability to network, develop and sustain joint work between agencies, including establishing good working relationships.

Good geographical and working knowledge of support services available in Lincolnshire and be able to demonstrate understanding of and commitment to the goals and values of the charity. 

We offer the flexibility to work from home with some travel within Lincolnshire.

In return, you will benefit from working for a charity that delivers a service which makes a real difference to people’s lives. We offer training and

development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read our Candidate Pack.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age. If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. 

Please note that if you have not been contacted within one week of submitting your completed online application, that your application has not been successful.

Carers First is an Equal Opportunities Employer

Positive     Collaborative      Ambitious

         

Could you support young people aged 14-18 to deescalate crisis and improve their mental health and wellbeing, through focussed 1:1s and structured crisis interventions?

Youth Mental Health Worker - Young Persons Sanctuary
Post no: 630
Salary: £24,088 per annum F.T.E (actual / pro rata salary £7,975.08 for 12.25 hours per week)
Working: 2 evenings per week over 7 (4:00pm – 10:00pm including flexible admin hours)
Working base: Young Persons Sanctuary, Milton Keynes Hospital – Eaglestone Health Centre
Area covered: Milton Keynes

About Us:

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

About Young Persons Sanctuary

Our Young Person’s Sanctuary’s offer a safe, welcoming, and non-judgmental environment outside of normal school hours for those aged 14 – 18 who feel in mental distress or crisis.

About the Role

Our Young Person’s Sanctuary’s Youth Mental Health Worker role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Young Persons Sanctuary team made up of YPS Youth Mental Health Workers, YPS Manager and volunteers.

Service Delivery

• Deliver crisis focussed 1:1s and ensure outcomes which supports young people experiencing a mental health crisis in Milton Keynes, in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
• Assessing need and suitability for the service in line with the access to services process and undertaking 1:1s.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
• Attendance to mandatory reflective practice is required for this role. It occurs once every six weeks for one and a half hours.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Wednesday 5th February 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.