Permanent Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Customer Service Executive
Reporting to: Customer Service Manager
Salary: £25,500 + generous non-contributory pension, 25 days annual leave (excluding bank holidays)
Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week
Flexible working hours offered after satisfactory completion of probationary period
Primary Responsibility
As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation.
The Role
- Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager.
- To prioritise on answering incoming calls (with some outgoing calls where necessary).
- Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time.
- To prepare daily, weekly, monthly stats / sales reports as required
- To provide administrative holiday cover for Account Managers to ensure that client requests are actioned.
- Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services.
- Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution.
- To be responsible for accurate cleansing and administration of our recruiter database.
- Stay up to date with CharityJob’s new Products & Features.
- To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task.
- To support other internal departments when needed and as agreed with the CSM.
The Person
- Passionate about delighting customers
- Friendly & outgoing telephone manner
- Fantastic communication skills, both verbal and written
- Detail oriented
- Organised, proactive and a good problem solver
- A great team player with a positive attitude
Does this sound like you? If yes, we would love to hear from you, so please submit your application now!
Please note, phone interviews will not begin until the week commencing the 18th November 2024.
The Company
CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations.
We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Application Instructions
Please click on the ‘Quick Apply’ button to submit your application.
Regretfully we are only accepting applications for this role from applicants who live in the UK and live within a commutable distance to Norbiton, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
About the role
We are seeking a talented Database Officer to join our dynamic team. This is an exciting opportunity for someone passionate about data to play a key role in supporting the charity's mission through data management and analysis.
As a Database Officer, you will help support the final stages of the implementation of Beacon, and then will be responsible for ensuring the effective management and maintenance of the CRM moving forward. You’ll collaborate across departments, manage data imports, ensure data accuracy, and provide valuable insights to improve our engagement with supporters and donors. Your work will contribute to the growth of the charity by enabling data-driven decision-making.
The Database officer will sit within the CoppaFeel! Operations Team and will work closely with the Data and Compliance Manager and the Director of Operations to support the organisation with the roll out of Beacon.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
You will report into The Data and Compliance Manager and sit within the Operations Team.
The Role
Duties & Responsibilities
Database Management:
- Maintain and update the charity's CRM database Beacon, ensuring data accuracy, completeness, and consistency.
- Manage records, ensuring data is up-to-date and compliant with GDPR regulations.
- Conduct regular data cleaning, deduplication, and quality checks.
- Support integrations between the database and other systems (e.g., email marketing, online donation platforms)
Data Imports and Exports:
- Process and import data from various sources, including fundraising platforms, events, and direct marketing campaigns.
- Extract and segment data for use in fundraising campaigns, communications, and reporting.
- Process and reconcile donations and assist with direct debit and gift aid claims
Reporting and Analysis:
- Generate reports for teams across the charity, including fundraising, marketing, and senior management, using tools such as Excel or CRM reporting functions.
- Provide data analysis and insights to help optimise fundraising and supporter engagement strategies
Data Compliance:
- Ensure all data processing activities are in line with GDPR and other relevant data protection regulations.
- Maintain and manage consent on the CRM ensuring GDPR compliance
Training and Support:
- Provide database training and support to colleagues, helping them to utilise the CRM effectively.
- Assist with the development and documentation of database procedures and best practices
Skills, Experience and Qualifications
Essential
- Proven experience working in a database officer or similar role, ideally within the charity or non-profit sector
- Strong knowledge of CRM systems (e.g., Beacon, Raiser's Edge, Salesforce, Donorfy, or equivalent)
- Proficient in performing data imports, exports, and segmentation
- Strong analytical and problem-solving skills, with a high level of attention to detail
- Familiarity with GDPR and data protection legislation, with practical experience in ensuring compliance
- Ability to communicate complex data insights clearly and effectively to non-technical colleagues
- Strong interpersonal skills and ability to work collaboratively across the organisation
- A proactive, solution-oriented mindset
- Ability to prioritise and manage multiple tasks in a fast-paced environment
Desirable
- Experience working with Beacon
- Experience working with Mailchimp
- Experience in managing donor or supporter data in a charity context
- Experience in managing donor or supporter data in a charity context
- Understanding of charity fundraising processes, including regular giving, direct marketing, and event fundraising
- Experience working with data visualisation tools such as Power BI
- Passion for the charity sector and the role data plays in driving mission impact
Application information
Applications will close on 20th November with the aim to commence interviews on W/C 25th November 2024. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual Leave: 22 days pro rata (plus public holidays). Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.
A hybrid of office and flexible, working Daily Flexi Time: starting anytime between 8am and 10am. Working from home up to 3 days per week (pro rata).
Training: We have a budget each year for employees training and development plans.
Equality, Diversity & Inclusion Statement
At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Senior Accountant will be part of the Khalsa Aid Management Team and will report to the CFO. You will provide financial leadership in all financial areas including production of monthly accounts; financial controls; general accounting; budgets; financial planning and analysis; policy management and adherence; compliance; risk; exchange rate management; key business and financial processes; cost management and auditing. You will play a crucial role in ensuring the organisation’s financial health, compliance and efficient operations.
Key Responsibilities
Financial & Operational Management
- Preparation and approval of all financial reporting materials and metrics; including monthly Business Performance Report, KPI’s, and Management Accounts, Project Aid reporting as well as annual financial reports
- Oversee budgeting, and the implementation of budgets, setting goals.
- Present operational metrics to monitor progress on the efficient spending of KAI Charity Aid funds. Implement a programme of timely corrective actions where necessary thereby implementing best in class practices
- Ensure that financial records and systems are maintained in accordance with Generally Accepted Accounting Principles and are compliant with Charity reporting requirements
- Ensure compliance with organisation policies and procedures, a robust controls environment is in place and that approval processes are adhered to
- Manage cash flow and exchange risk including proactive working capital management and accurate cash forecasting
- Direct all financial, project-based, and departmental accounting including foreign operations
- Ensure Management Information Systems are appropriate for internal, external and regulatory requirements
- Evaluate business processes, recommend and implement improvements
Team Management
- Provide leadership to the Accounts Assistant by providing clear goals and objectives.
- Lead with a management style that creates a culture that fosters collaboration, encourages cooperation, promotes creativity, values willingness to assume prudent risk and responsibility, reflects a sense of urgency and ensures results driven work environment
- Engage other members of the Khalsa Aid Team to facilitate cross-department collaboration that ensures that all financial and related IT solutions positively support the business’s strategic plan execution, operational delivery, and data collection needs
Detailed tasks to be carried out:
- Day-to-Day Financial Operations:
- Monitor bills, invoicing, donations, and other transactions.
- Oversee the work of the Finance Assistant.
- Register invoices from suppliers and service providers for payment.
- Handle various donation platforms (e.g., JustGiving, Enthuse, Worldpay, Donorbox).
- Post and review month-end journals, accruals, and prepayments.
- Process purchase orders and bills.
- Answer supplier and donor queries.
- Monitor email inboxes and confirm donations.
- Banking and Reconciliation:
- Enter payments in the bank for authorization.
- Complete and check bank reconciliation for various accounts using XERO.
- Monitor restricted fund movements.
- Track and report fund utilization.
- Maintain petty cash and handle cash/cheques.
- Cash Flow Management:
- Monitor cash flow and ensure liquidity for overseas operations.
- Inform Treasurers about fund requirements.
- Arrange cash for overseas travel.
- Payroll Duties:
- Process monthly payroll, including RTI submissions and pension feeds.
- Handle new starters, leavers, absences, and statutory leave/pay.
- File P11D-B for benefits in kind.
- Audit and Compliance:
- Coordinate annual audits with external auditors and department managers.
- Assist in writing and finalizing the Annual Trustee report.
- Ensure compliance with regulatory requirements and internal policies.
- Liaise with auditors and third-party contractors.
- Assist with annual reviews from charity commissions and banks.
- Develop and enforce financial policies and procedures.
- Financial Planning and Analysis:
- Support CFO in month-end and year-end processes
- Assist in forecasting and budget preparation.
- Conduct variance analysis and review balance sheet reconciliations.
- Implement audit recommendations.
- Stay informed about accounting software and technological advances.
- Insurance – ensure adequate cover for insurance.
Role Requirements
- Able to work flexibly to meet the demands of the role to get the job done.
Qualifications/ Skills Required
- Recognised professional accounting qualification or enroute to qualification
- Educated to degree standard
- Work experience is essential – 2-3 years in a busy organisation, preferably a UK charity
- Knowledgeable of the regulatory and reporting requirements for a UK Charity
- Technically and managerially competent with impact awareness of specialist areas including accounting, controls and governance, audit, ethics and risk management
- IT literate – Microsoft, finance and management accounting systems, ERP systems
- Experience in XERO and Gift Aid will be an added advantage
- Additional languages such as Punjabi, Hindi or Urdu would be advantageous
Recognise the whole human race as one
The client requests no contact from agencies or media sales.
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 400 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
Title: Head of Volunteering
Duration: Permanent, full-time Reporting to: CEO
Responsible For: All StreetVet volunteers
Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers
Location: Home - remote working with regular travel to outreach locations and, as necessary, recruitment events
Contracted hours: 37.5-hour work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £35,000 - £43,000 depending on experience
Main Purpose of the Role
The Head of Volunteering will manage, develop and grow StreetVet’s Volunteer programme. They will have overall responsibility to recruit, onboard, induct, train, support, communicate with, develop and recognise volunteers as well as ensure good governance and compliance. The Head of Volunteering will act as an ambassador for volunteering across all StreetVet locations and externally. The Head of Volunteering will monitor and evaluate the impact of StreetVet’s volunteering programme and will identify and assess opportunities to develop the programme further.
Key Responsibilities
• Develop and implement the StreetVet Volunteering Strategy
• Lead and manage the day-to-day operation of the volunteer programme across all locations and work with the clinical team to ensure appropriate and robust processes are in place to provide suitable and high-quality care for the animals StreetVet work with.
• Develop and grow the volunteer programme to continually improve the volunteering experience at StreetVet.
• Review and refine all volunteer processes, policies and documentation to improve standards and ensure compliance.
• Oversee the recruitment and retention of volunteers, including the review and maintenance of all volunteer-related data, ensuring that it is compliant with data protection and GDPR principles.
• Oversee the development and provision of effective induction and learning and development activities appropriate for volunteer roles, working with key contacts across the charity and liaising with existing volunteers as required.
• Work to ensure all volunteers are aware of and adhere to StreetVet’s policies on safeguarding and working with vulnerable individuals.
• Develop effective methods of communicating with volunteers about their volunteering and the activities of the wider charity and provide opportunities for volunteers to communicate with each other.
• Oversee the development and provision of volunteer reward and recognition activities.
• Deal appropriately with escalated issues around volunteering, using tact, diplomacy and mitigating reputational and other risks that might be involved. This may include working in conjunction with management on issues that involve staff, as well as sensitively managing and, on occasion, terminating volunteer agreements when deemed appropriate.
• Establish and develop relationships with key stakeholders across the charity to ensure a consistent and best practice approach to volunteering across our locations and central volunteer team.
• Provide advice and guidance to staff that work with volunteers to ensure they receive appropriate support and development.
• Ensure effective use of the volunteer database and other tools to record, produce and analyse metrics on volunteer involvement, recruitment, retention and other relevant KPIs.
• Produce outcome and impact reports for both internal and external stakeholders on a regular basis.
• Keep up to date with current developments in the volunteering sector, including undertaking benchmarking and accreditation e.g. Investing in Volunteers standard. Maintain and develop good relationships with similar organisations in the sector and represent StreetVet at external conferences/meetings as relevant.
• Manage budgets and resources related to the volunteer programme.
The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role and grade.
Please see full job description for essential experience required.
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Adult Therapist and Children’s Therapist
Due to significant growth over the last few years, we have new rewarding opportunities for Adult Therapist and a Children’s Therapist to the join the team.
Position: Children’s Therapist 0.6 FTE– 22.5 hours per week or Adult Therapist 0.4 FTE - 30 hours per week
Location: Ripley Derbyshire, including travel to other sites, with some home working considered
Hours: Part-time
Salary: £34,785 pro rata
Contract: Permanent
Closing Date: Sunday 24th November We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interviews will be held w/c 9th December.
The Role
These roles provide a high quality, specialist service to victims of sexual violence including provision of one to one therapy for children up to the age of 18 or adults over 18. You will support the provision of therapeutic assessments to clients across Derbyshire who have been referred to the Therapy Service either through self-referral, or other external pathways.
Working within a multi-agency setting, you will provide an empathetic and pro-active therapy service to child victims of sexual abuse aged 0-17yrs and their families, or adult victims , within and outside of the criminal justice system, including pre-trial therapy no matter when the abuse occurred.
This role is part of the Therapy Service which comprises of a team of Adult and Children’s Therapists offering counselling, therapy, support groups, parent support sessions and other therapeutic interventions to victims of sexual violence and secondary survivors.
About You
With a minimum of a recognised qualification in counselling or psychotherapy to at least Diploma Level 4, you will have undergone safeguarding training and have extensive knowledge and awareness of rape, sexual abuse, rape trauma syndrome and their effects within the therapeutic setting.
You will be able to foster strong therapeutic alliances, including with parents of children and hold a registration with BACP or similar professional body.
You will have 300 hours post qualifying counselling practice and a minimum of two years’ experience working specifically with either of these client groups.
We're keen to hear from you if you are looking for a new and exciting challenge.
This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us.
The Organisation
This charity has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members, irrespective of age, gender or when the abuse occurred.
Benefits include:
- Additional leave
- Company pension
- Flexitime
- On-site parking
- Sick pay
- Potential home working one day per week
You may also have experience in areas such as Counselling, Psychotherapy, Therapy, Adult Therapy, Clinical, BACP, NCS, Rape, Crisis, Victim, Counselling Lead, Psychotherapy Lead, Therapy Lead, Adult Therapy, Clinical, Adult Therapist, Children’s Therapist, Child Therapist, IDVA, Sexual Abuse, Family Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Communications Officer
Ref: ARBCO1024
Location: Based in our Central London office; however, ARB supports a flexible approach to hybrid working
Contract: Full Time, permanent
Salary: £27,000 per annum + excellent benefits
About Us:
ARB was established by an Act of Parliament – the Architects Act 1997 (the “Act”) – and is the statutory regulator of architects in the UK.
ARB’s statutory responsibilities are contained in the Act, and cover six main areas:
- Prescribing the qualifications needed to become an architect in the UK
- Keeping the UK Register of Architects
- Ensuring that architects meet our standards for conduct and practice
- Investigating complaints about an architect’s conduct or competence
- Making sure that only people on our register offer their services as an architect
- Acting as the UK’s competent authority for architects
Role Description:
Architects play a crucial role in our society, as they design the buildings and environments where we live and work. The Architects Registration Board (ARB) is the professional regulator of architects. We maintain a Register to protect the public, so that anyone using an architect’s services, or a building designed by an architect, can be reassured that the design has been developed by an appropriate expert.
The Policy and Communications Department is excited to welcome a multiskilled Communications Officer. This is a varied role, and the successful candidate will be developing content such as press releases, website text, and reports. You will need to be highly organised and able to coordinate and ensure the success of reports, launches, consultations, events and more.
In this role you will need experience in handling an organisation’s interface with the media, including drafting press releases and proactively securing coverage, monitoring coverage, and responding to press queries.
If you are an excellent communicator, with experience in promoting campaigns and messages to a wide range of audiences and an interest in how architecture shapes lives, then we want to hear from you.
What we offer in return:
- A friendly and supportive company culture
- Generous salary,
- Pension and medical cover
- Great holiday allowance, plus an additional day to be used over the Christmas period.
- And much more……
The closing date is 14th November at 12:00pm, late or incomplete applications will not be considered.
Interview dates – 20th – 21st November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Here at ARB, we are a small and diverse workforce we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from underrepresented groups and welcome applications from individuals, regardless of their background.
ARB values diversity and is committed to working within the principles of equal opportunity. We therefore ask applicants to complete our Equalities Monitoring questions as part of the application process via this online portal. This information will not be viewed by those involved in the selection process, and it is not part of the selection criteria.
No agencies please.
Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. In our 85 year history, we are the busiest we have ever been and people need our help.
Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. Weemploy over 50 people and have around 80 volunteers who help us to deliver information and signposting and generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels.
About the role The role you are applying for is Training & Volunteer Coordinator which supports the administrative functions of volunteer recruitment, retention and training. We have many volunteers in a variety of roles, and the Training & Volunteer coordinator is crucial in ensuring volunteers have a positive experience. You will be responsible for leading the volunteer recruitment, including publicity, processing applications, arranging interviews and adding new volunteers to the IT systems. You will also be responsible for maintaining accurate records of current volunteers and report this regularly to the Training & Development Manager and Senior Management Team. You will assist theTraining & Development Manager by monitoring training and progression for all staff and volunteers through their learning and development plans.
Whatwecanofferyou: Wevalue our people and can offer a supportive culture within a high performing and award winning organisation. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. Weofferanattractive remuneration package with excellent terms including:
● Pensionscheme
● Healthywork/life balance
● Generousholiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
● Accessto24/7 online wellbeing support
● Learning, development and personal growth opportunities
Closing Date: 5pm on 22nd November 2024
Test & Interview Date: Thursday 28th & Friday 29th November
We reserve the right to close the applications earlier if suitable candidates are found, so we encourage early applications.
JOB TITLE: Finance and Operations Director
HOURS: 37 hours per week, worked flexibly to include evening and weekend work where necessary
LEAVE: 28 days holiday per annum plus bank/public holidays
CONTRACT: Permanent
SALARY: Salary commensurate with this senior role and negotiable subject to experience
PENSION: Up to 5% matched contributions
TRAVEL: Based in Aylesbury with travel around Buckinghamshire and Milton Keynes and beyond.
Hybrid working: 3 days in the office required (Tuesday to Thursday)
Position in the Organisation
- Reports To: CEO
- Responsible For: Finance and Admin Teams
- Working With: The Senior Management Team and Board
This senior post is key to Action4Youth’s continued growth and will work closely with the CEO and other Directors to develop and influence the strategic direction of the organisation to ensure its long-term sustainability. It will have primary responsibility for the safe, effective and financially sound operation of Action4Youth core functions.
The Finance and Operations Director embeds a culture of strong financial management, effective controls and efficient processes within the organisation. You will be expected to provide critical financial information, analysis and insights, and advice and support on financial and strategic management issues, and emerging opportunities and risks, to the CEO, management team and the Board of Trustees.
Duties and Key Responsibilities
- Financial duties will include but are not limited to, preparing budgets, monthly management accounts, completing the cash flow projections, maintaining the fixed asset register, managing complex VAT payments and claims which include business, non-business and exempt activities, managing the team, developing policies and controls, managing the debtors, preparing statutory accounts, producing reports for the Board, attending board meetings and filing statutory accounts.
- Planning for audit and leading on ensuring effective reporting and stewardship of resources.
- Advise and work with the Board of Trustees’ Finance and Risk Committee, reporting as required.
- Supporting the CEO on A4Y’s strategic development .
- Lead on managing Action4Youth’s Risk Register, understanding and evaluating new risks.
- Lead on all HR matters, ensuring legal compliance and high standards of management.
- Oversee, and when appropriate, initiate new contracts for Action4Youth’s IT support.
- Assess and evaluate contract opportunities and risk.
- Lead on updating and managing the organisation’s policies.
- Ensure high standards and appropriate compliance across the organisation In Data Management and security and be Data Protection Officer.
- Ensure Action4Youth’s continued accreditation with ISO 9001.
- Manage staff teams with a diverse array of talents and responsibilities, providing support where appropriate on behavioural, safeguarding and staff management.
- Oversee systems for the measurement of the organisation’s impact, outputs and outcomes.
- Produce accurate and timely reports.
- To be responsible for building strong relationships with partner agencies.
- To monitor and evaluate business delivery success.
- Deputise for the CEO when required.
Action4Youth
- To deliver plans and opportunities for expansion and growth to support the Strategic and Operational Action Plan in order to achieve sustainability and stability and to support the Action4Youth core offer i.e. Infrastructure Support Offer, delivery and outdoor education.
- To be responsible for building strong relationships with partner agencies.
- To monitor and evaluate business delivery success.
- Undertaking responsibility, as part of the team, for all Health and Safety and Compliance related matters.
- Attend events and meetings when required.
- Support the continued development of quality standards as specified by Action4Youth.
- To have regard for the vision of Action4Youth and to display a commitment to equal opportunities.
- Monitor, evaluate and report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
- Deputise for the CEO as appropriate and as requested
Other Duties
To carry out any other Action4Youth duties as required by the CEO including:
- Attending meetings and functions as requested by the CEO.
- Fulfilling any other reasonable duties requested by the CEO.
- Providing written reports for Action4Youth meetings when required.
- Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.
- Attending relevant CPD training events in line with Performance Management appraisal.
- Working within the guidelines of Action4Youth policies and procedures.
Action4Youth is committed to safeguarding and protecting the young people that we work with. All our posts are subject to a safer recruitment process, including the discourse of criminal records and vetting checks. We have policies and procedures in place that promote safeguarding and safer working practices across the organisation.
Person Specification
Knowledge/Experience:
Experience of operating at a senior level in an SME (Essential)
Experience of achieving high standards in compliance across all areas (Essential)
Managing contract negotiations (Essential)
Experience/understanding of charity finance management (Desirable)
Technical Job Related Skills:
Fully Qualified Accountant CIMA/ ACCA/ ACA/CIPFA (Essential)
Excellent communication, presentation and public speaking skills (Essential)
Good IT skills, ideally including finance systems, ideally Xero (Essential)
Excellent negotiation skills (Essential)
Understanding and experience of managing VAT (Essential)
Contract negotiation and delivery (Desirable)
Ability to support the tender process (Desirable)
Personal Job Related Skills
Strong leader with emotional intelligence
Analytical mind set
Strong commercial acumen
Focused, hardworking and effective
A positive, enthusiastic and ‘can do’ approach to work.
Sense of humour, warm personality
Communicate well at all levels, internally and externally
Ability to share information with other agencies and stakeholders
Strong interpersonal skills, tact, sensitivity and diplomacy.
The client requests no contact from agencies or media sales.
Barnardo's are commissioned to deliver the services in the Children and Family Centres in Warwickshire in partnership with a wide variety of agencies offering activities to children, young people and parents/carers. Rugby Children and Family Centres are recruiting for an Early Years Practitioner to deliver a range of services including 1:1 support, groups activities and courses. Our work is all about making the biggest impact during the journey of a child's life.
The service aims to offer sessions during the day, after school and on weekends.
The Early Years Practitioner will join an experienced team delivering activities at our 3 centres and all our outreach sites in Rugby and the surrounding borough.
This post requires a good knowledge and understanding of the EYFS and child development. Experience of working with the 5-19 yr age groups (up to 25yrs for SEND) would also be an advantage.
We are looking to appoint an experienced EY Practitioner. This is a busy and varied role where you will be required to work autonomously or as part of a team to deliver a range of services within the community. You will help to:
- Offer fun and engaging activities to support children to develop positive social and emotional skills.
- Build positive relationships with parents/ carers.
- Hold sometimes difficult/ challenging conversations with parents.
- Offer advice and support, or signpost and refer parents to the most appropriate service.
- Support Service to deliver offer to support KPIs
The postholder will be required to be flexible to work across the Rugby Borough locality, as outreach work is a significant and regular part of the EYs team's work, an ability to travel and transport resources throughout the locality to meet the requirements of the role is essential.
Additional Information:
Please include as much relevant detail in your application to demonstrate how you fulfil the requirements of our job role, as outlined above and in the Job Description/Personal Specification.Experience can be from previous employment, education, training, volunteering etc. Please refer to the job description, person specification and role addendum when completing your application.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Southall Community Alliance is a charity working in Southall that is looking to recruit an experienced, full-time Office Manager to deal with administrative and finance matters.
We are looking for someone who is passionate about working in Southall with its diverse communities and can act as the first point of contact for SCA. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. Our Office Manager will be the person who keeps our office running smoothly while also enabling fellow employees to succeed in their roles.
This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.
Job Title: Office Manager
Duration: The post is funding dependant and subject to annual review.
Location: Southall Community Alliance, Southall Town Hall, 1 High Street, Southall, UB1 3HA
Hours: 35 hours per week
Salary: £28,000 per annum
Holiday Entitlement: 25 days
Reports to: SCA Director
Duties:
- To be the first point of contact for visitors and service users
- Helping establish and maintain office procedures
- To assist the Director with budgetary control arrangements, maintain accounts, salaries and efficient running of the charity
- To attend and take minutes of SCA Board meetings, Community Forum and other meetings, where required
- To type confidential reports and correspondence, ensuring compliance with GDPR and other statutory requirements and maintain files and the filing systems
- Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
- To ensure the dispatch of agendas, minutes and other relevant material relating to SCA meetings
- To prepare invoices, accounts, petty cash, spreadsheets, SAGE entries and diary management
- To ensure that SCA membership list is up to date 10. Record office expenditure and manage the budget
- Organise the office layout and maintain supplies of stationery and equipment
- Maintain the condition of the office and arrange for necessary repairs
- To respond to customer enquiries and complaints
- Review and update health and safety policies and ensure they are observed
- Arrange regular testing for electrical equipment and safety devices
- Taking inventory of office supplies and order and maintain stationary stocks and other office supplies
- To help maintain and update SCA website and social media
- To allocate work and supervise volunteers and be responsible for the smooth and efficient running of the office Attend training courses and sessions, as may be required
- To ensure inclusion and diversity in all aspects of SCA's operation and work
- To carry out other duties including outreach work, as may be assigned by the Director, from time to time
Person Specification:
Essential Characterisitics:
- Have at least two year’s experience of working in an office environment
- Ability to recruit, manage and supervise volunteers
- Strong IT and typing skills
- Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
- Able to receive visitors and to deal with their queries, signposting to other agencies, where required
- Knowledge of office procedures and practices and advising of timely filing of returns etc
- Understanding of SAGE, bookkeeping, bank reconciliation or able to maintain financial records using web based financial systems
- Can demonstrate experience of purchasing and maintaining stationary stock and other office supplies/ equipment
- Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
- Ability to prepare meeting agendas, minutes, finance reports and projections
- Experience of preparing newsletters, project monitoring reports, publicity and promotional material
- High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
- Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
- The ability to manage your workload and supervise others concurrently
- Negotiation and relationship-building skills with a problem-solving approach to work
- Ability to manage SCA’s health and safety responsibilities
Closing date : Thursday 14th November – ONLY completed application forms will be accepted. CV’s are not accepted
Interview date : w/c 25th November 2024
The client requests no contact from agencies or media sales.
Manchester Mind’s strategy is to make it easier to ask for help. This is because we know that asking for help is not always easy – so we want to ensure that when people ring or email Manchester Mind they receive a consistent, kind, understanding and informed response. We have developed our phone and email access points over the last few years and added in a Listening Ear service. We now have a vacancy to come and join this team. It is a great job with real impact and value.
We are recruiting a Welcome Team Officer to take up the vacancy to work with the Team Coordinator. We work with people in a person-centred way, building kind relationships where people feel heard and understood.
Position: Welcome Team Officer
Salary: £25,724
Hours: 35 hours per week
Holidays: 28 days to start with (excluding bank holidays)
The skills and knowledge that are important to us are:
· Ability to build systems that will enable improved access to help.
· Knowledge or experience of trauma-informed approaches to service delivery.
· Ability to work in a strengths-based way that recognises the potential for people to develop and enables resilience.
You can download all application documents from the Vacancies page on our website.
Applications must be received by 12 noon Monday 18th November 2024.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
The client requests no contact from agencies or media sales.
Clinical Services Lead
Location: You will work across 3 hubs in Bradford and Keighley, BD1 3DN, BD1 5BA and BD21 2AD
Salary: £48,105 - £69,225 per annum
Hours: Monday-Friday 9am-5pm
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.
The Role
They are excited to offer an exceptional opportunity for an Independent Prescriber to join them as the Clinical Services Lead. In this pivotal role, you will lead and oversee the provision of clinical care within their services working across 3 hubs in Bradford and Keighley. Your primary responsibility will be to ensure that their care, treatment, and support meet the highest standards, enabling their service users to achieve their recovery goals. As the Clinical Services Lead, you will have the privilege of leading their clinical team and actively contributing to the development and implementation of outstanding clinical practices. This role provides a unique chance to make a genuine impact on the lives of the individuals they support, collaborating with them to design personalised, flexible, and achievable support plans. Moreover, you will play an integral role in shaping their service to guarantee that the people of Bradford and Keighley receive the best possible assistance.
Key Responsibilities:
· Lead and manage the clinical team, providing guidance and supervision to senior clinicians.
· Offer sound clinical advice to colleagues and actively participate in clinical decision-making within a multidisciplinary team (MDT) environment.
· Ensure that their clinical services align with best practices and regulatory standards.
· Support service users in achieving their recovery goals through holistic and person-centered approaches.
· Drive innovation and excellence in clinical care, continuously seeking ways to enhance their service.
· Collaborate with the Clinical Department and participate in peer support groups and professional development activities.
· Contribute to research and innovation initiatives, helping advance the field of substance misuse support.
· Uphold a culture of clinical excellence and ethical practice.
About you...
· A qualified Independent Prescriber with relevant clinical qualifications.
· Proven experience in leading clinical teams and providing clinical guidance.
· Ability to make informed clinical decisions within an MDT framework.
· Commitment to continuous professional development, with a focus on substance misuse.
· Strong leadership and management skills, with a passion for innovation and improvement.
· Excellent communication and interpersonal abilities.
· Understanding of regulatory and compliance requirements in healthcare.
Why join them as a Clinical Service Lead?
· Regular clinical supervision and peer support groups.
· Protected Continued Professional Development (CPD) time.
· Support for revalidation through peer support and a nationally recognized appraisal toolkit.
· Opportunities for engagement in research and innovation.
· Pension scheme and comprehensive Medical Indemnity Policy coverage.
· Generous annual leave.
· Registration fees covered by them.
Benefits
· A rewarding role that allows you to make a tangible impact in your community.
· Opportunity for professional growth and development in the field of substance misuse and criminal justice.
· Collaborative and supportive work environment.
· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
· Annual leave purchase scheme
· Enhanced occupational sick pay
· Enhanced employer contribution to your workplace pension
· Death in service benefit
· Free Will writing
· Eyecare vouchers
· Blue light card discount
· Fantastic learning and development opportunities, including free training courses
· Work-life balance- flexible working and family friendly policies
· Happy, Healthy You! – their wellbeing offers for their workforce
· Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
We’re looking for an Events and Community Fundraising Officer to join our team
Salary: £30,000
Base: Central Edinburgh/hybrid
Hours: Full time and permanent. 35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 6pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office.
Benefits: 10% employer pension contribution; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.
To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.
About the role and why we need you
By joining our friendly, committed charity you’ll be making an impact every day. Working within the Events and Community Team, you will have the opportunity to grow this income stream and work across the charity to provide sector-leading supporter experience. You will work closely with the Events and Community Manger to lead the charity’s outdoor and challenge event portfolio, attend challenge events and community fundraising activities to steward supporters, deliver talks and give thanks. The role also gives you the chance to show why discovery research is vital to starting new cancer cures, and as a highly collaborative charity, your colleagues will be eager to share their expertise with you.
The charity’s values are Curious, United, Real, Entrepreneurial and Spirited, which you can readily demonstrate day to day. You will be an advocate for our vision and act as a role model for the charity when in touch with event and challenge participants.
Please note your cover letter will be key to the success of your application and applications without cover letters may not be considered.
The client requests no contact from agencies or media sales.
BCPC is a registered charity and not-for profit organisation which has been training counsellors and psychotherapists since 1984. BCPC has over 500 graduates. It is based in central Bath and serves the Southwest of England.
BCPC has three core purposes:
- To provide excellent training for adult learners in Listening and Foundational Skills, Counselling and Psychotherapy and opportunities for personal and professional growth and development through a range of training experiences
- To provide counselling and psychotherapy services for the public through the BCPC Referral Service and through our low-cost counselling services available to those with low income, through our student placement service.
- To provide a professional community for its graduate membership.
Recruitment of a Finance Manager
Our current Finance Manager is leaving us after 10 years, and we are seeking to appoint an engaged, ambitious and strategic Finance Manager with strong interpersonal, management and communications skills to play a key role, ensuring BCPC’s continued growth and success.
As the Finance Manager, you will be responsible for all aspects of finance within BCPC. The role will work closely with the Director to ensure the long-term financial health and stability of the organisation. This is an excellent opportunity for someone who wants to make a difference and play a key role within the organisation.
Closing date: 25th November 2024 at 10am
First interview date: December 2nd 2024 - in person at BCPC
Second interview date: To be confirmed
Position starting date: February 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with a central London Diocese that are involved in a range of projects assisting the local communities from poverty alleviation and social welfare improvements. An opportunity exists for an experienced Senior Manager in Financial Planning & Analysis to join the team. This is a fantastic opportunity for a strategic financial leader to make a significant impact within a mission-driven organisation. In this role, you will lead the financial planning and analysis function to inform strategic decision-making, overseeing the annual budgeting process, forecasting, and financial modelling. You will provide insightful financial reports and analysis to senior management and stakeholders, while collaborating with various departments to enhance financial performance and identify growth opportunities. Compliance with financial regulations and internal policies will be essential, as will mentoring and developing a talented finance team. This is a full-time, permanent, Hybrid role based in central London.
Who are we looking for?
The ideal candidate will hold an ACA, ACCA, CIMA, or equivalent professional qualification, with demonstrable experience in financial planning, analysis, and budgeting. Strong analytical skills and meticulous attention to detail are crucial, alongside excellent communication and interpersonal skills. Proficiency in financial software and Microsoft Excel is also required.
This opportunity allows you to join a mission-driven organization dedicated to making a positive impact in the community. You will benefit from professional development and growth opportunities in a collaborative and supportive environment.
If the above role sounds of interest and you feel like you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for a full JD and an initial discussion. We encourage applicants to apply from all types of backgrounds and identities. Rolling applications.