Full-Time Jobs
Westway Trust is looking to appoint a dynamic and proactive Finance Officer who will maintain the sales purchase and cash ledgers (banks and petty cash) of the Westway Trust finance system, working within a friendly, busy finance department.
You will be a motivated individual with a minimum of two years’ experience working in a busy accounts department, with good organisational and administrative skills. You will also have a high standard of numeracy and will be proficient in using MS Office packages, especially Excel.
Key responsibilities of the role include but are not limited to:
- Receive and record suppliers’ invoices, reconcile suppliers’ statements to the purchase ledger and be the first point of contact with suppliers.
- Setup new Suppliers and Debtors.
- Keep creditor listings up-to-date.
- Sales ledger Credit control and keeping debtors list up to date.
- Raise fortnightly electronic and manual payments to suppliers, including to government institutions such as HMRC.
- Reconcile credit card statements.
- Posting of all bank and investment statements.
- Reconciliation of supplier’s statement and advising of any accruals and prepayments.
- Process staff expenses.
- Maintain invoice filing and archiving.
- Post transactions to the ledgers.
- Raise sundry invoices and collecting payment.
- Maintain electronic banking data and posting income to accounting software.
- Preparing banking for rent and non-rent receipts.
- Advising budget holders on the processes of invoice, purchase order and authorisation on Focal Point.
- Support Senior Finance Officer with month-end postings, reconciliations, year- end schedules and annual budget as required.
Experience, knowledge and skills:
- A minimum of two years’ experience in a busy accounts department.
- A high standard of numeracy.
- Experience of accurate data input or maintaining a computerised accounts system.
- Highly computer literate, with practical experience of using MS Office packages, especially MS Excel. Confident to prepare MS Excel based templates and tools to support the annual budget round and quarterly forecasting.
- Ability to follow agreed financial procedures including credit control, raising invoices, maintenance of nominal ledger, bank reconciliations and electronic banking.
- Good organisational and administrative skills, can demonstrate ability to prioritise work under pressure.
Desirable
- Knowledge of computerised accounting packages, preferably Access Dimensions and Focal Point
- Studying towards AAT qualification.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Wednesday, 12 February when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate and dynamic Chief Executive to lead the charity through the next exciting chapter and manage the implementation of programmes that enhance the capacity of voluntary and community organisations across Wiltshire and surrounding Counties.
Who we are:
Wessex Community Action is an independent charity, providing infrastructure support to the voluntary, community and social enterprise sector across the Wessex region. Based in Salisbury, we act as advocates for the voluntary sector by connecting, representing and advising voluntary and community organisations. Our aim is to empower organisations and volunteers to deliver positive impact to the communities they serve.
Key responsibilities:
· Strategic Leadership: In collaboration with the Board, the Chief Executive will define WCA’s strategic plan for the next 5 years. Establishing clear deliverable goals, monitoring and reporting on the charities’ impact.
· Change Management: Lead the charity through a period of change as we transition our services and refocus our core purpose and Mission.
· Brand Development: Review WCA’s brand positioning. Aligned to the income and product goals, establish a new brand strategy that clearly represents our position in the voluntary sector.
· Sustainability/Fundraising: Develop and execute a new Income Strategy. Establish a sustainable and diverse portfolio of income generating products that meet the charities expenditure profile and deliver financial sustainability.
· Product development and capacity building: Review & develop WCA’s product offering to improve impact, generate sustainable income and build capacity and capability across the sector.
· Foundation Building: Establish a strong foundation for future service growth. Develop WCA’s operational infrastructure. Modernise WCA’s policies and processes.
· Stakeholder Management: Work closely with a wide variety of key stakeholders across the sector. Identify areas of collaboration, positively influence policy, strengthen existing relationships and ensure WCA maintains its position as the voice of Wiltshire’s voluntary sector.
· Operational management: Direct responsibility of the charity’s core operational processes including financial management, HR, health and safety, compliance, governance infrastructure development and reporting.
· Team Leadership: Lead and develop a skilled and dedicated team who represent WCA
Key Skills:
· Strategy Development: Proven experience developing and executing strategies in the voluntary sector. Including: Brand and product development and successful fundraising expertise.
· Results-Oriented: Strong focus on outcomes, with a track record of delivering tangible results.
· Partnership Building: Demonstrated ability to build strong partnerships, particularly with large and complex statutory organisations. Proven success in forming positive relationships with funders, partners, and stakeholders.
· Regulatory Knowledge: Practical understanding of the regulatory environment within which Voluntary, Community, and Social Enterprise (VCSE) organisations operate.
· Effective Leadership: Ability to provide effective leadership and change management expertise in a challenging and sometimes competitive environment. Experience with cultural and team development.
· Strong Communication: Ability to confidently represent WCA and engage effectively, both verbally and in writing, across all organisational levels.
· Knowledgeable about Funding Sources: Understanding of various funding sources available to VCSEs.
· Organisational Planning: Effectively coordinating tasks, resources, and timelines to achieve desired outcomes.
· Commitment to Inclusion: Demonstrable commitment to equality, diversity, and inclusion for all.
We are looking for an individual who thrives in a collaborative, team-oriented environment. You are a strong communicator with a commitment to delivering focused results and sustaining inclusion. If this sounds like you, WCA would love you to apply for the role, where we can get to know your skills and experience further.
Wessex Community Action are committed to safeguarding and safer recruitment procedures including safeguarding questions & scenarios within an interview, requesting appropriate Disclosure and Barring Service checks (where relevant), robust reference processes and a relevant probation period
Please note that candidates must be living in Wiltshire and able to be in the office a minimum of three days a week.
Our mission as an independent charity, is to provide infrastructure support to the voluntary, community and social enterprise sector across Wiltshire.
You’ll have a passion for organising and a flexible approach. You will help ensure that meetings and events take place in suitable venues, at convenient times, and are accurately minuted. You’ll liaise with the external premises facilities team as and when necessary to ensure the smooth and safe running of the office environment. You’ll also act as the main point of contact for external contractors such as our phone/ internet providers.
You’ll support the CEO with diary management and help us ensure Board meetings, volunteer events, and staff meetings/activities take place throughout the year. Our Board meet six times a year on a Tuesday evening, so you’ll need to be available for those.
Improved health and care outcomes for local residents
The client requests no contact from agencies or media sales.
Adventure Schools Manager
Reporting to: Director of Learning and Adventure
Location: Northwest Region - Ideally 1 hour from Manchester (Travel required)
Contract: Two-year fixed term to start as soon as possible.
Join Outward Bound’s Mission: Bringing Adventure to School Grounds
At Outward Bound, we believe in the power of the 3 Ps: People, Places and Process. We want to take our passion for outdoor adventures and transformational experiences beyond our beautiful centres and into school grounds across the UK. Established in 1941, for generations Outward Bounds mission has been to inspire young people to realise their potential through learning, development and adventure in the outdoors.
Our new Adventure Schools Programme is a ground-breaking opportunity to reach Young People, who may not have the opportunity to experience one of our outstanding residentials. It may also be delivered as a pre or post course to our existing outdoor residential courses. Giving Young People an inspirational taste of adventure without leaving the school gates.
The Job (in a Nutshell)
To lead and deliver the Adventure Schools Programme, ensuring it meets the high standards of the Outward-Bound ethos. The Adventure Schools Manager will oversee programme delivery, manage and support the team (that will initially consist of one instructor and a part time administrator), coordinate with schools and stakeholders to ensure the programme is a success. During the summer months you may have the opportunity to take unpaid leave or be deployed to one of our centres in the North-West.
You will play a pivotal role in delivering Outward Bound’s mission to bring micro-adventures and transformational experiences into school grounds across the Northwest of England. Initially, the role will be a mixture of delivery in schools and operational management. We need the team to have a good balance of energy and enthusiasm ready to inspire young people to develop, and with a focus on delivering clear course outcomes.
You will also have the unique opportunity to help shape the Adventure School Programme, it’s delivery and content; Including supporting recruitment and programme design, ensuring it meets the needs of schools and aligns with Outward Bound’s values.
Who we are looking for
Somone with energy and enthusiasm and who is a results-driven team player with a strong understanding of the education sector. A passion for outdoor education with at least one year experience in a management role, or you have led a project or been in a comparable position. Experience of, or an aptitude to managing financial budgets, alongside being organised and a great communicator. We need the successful candidate to be passionate about outdoor learning and development in schools and working with young people. You must embody our values and are committed to working collaboratively to deliver meaningful and impactful experiences.
Your Experience
· Proven experience: in project management, ideally in education or outdoor learning.
· Strong: facilitation skills, with a background in delivering adventure or leadership programmes.
· Excellent: organisational and communication skills.
· Passion: for working with young people, especially those from diverse or underrepresented backgrounds.
· Communication Skills: You can communicate effectively and build strong relationships with both internal and external professionals. Working initially in a small team.
· Organisation: You are highly organised, pay attention to detail, and maintain high standards of communication.
· Independence: You can work independently and take initiative.
· Technical Skills: You are confident using Microsoft systems.
· Presentation and social media: You have strong presentation skills and are adept at using social media, especially LinkedIn, for client engagement.
· School, Youthwork or wider charity experience
Why Join Us?
· Make a Real Impact: Help young people build confidence, resilience, and teamwork through outdoor adventure on school grounds.
· Flexible Opportunities: Be part of a programme that brings adventure to schools and be part of a larger organisation with centres across the UK.
· Passion for the Outdoors: If you love the idea of mini adventures, this is the perfect opportunity to share that passion with young people.
· Be Part of Something new: Outward Bound has been transforming lives through adventure for over 80 years—now, we’re expanding that mission into schools, and we want you on board.
Areas of Responsibility
· Programme Delivery: Deliver high-quality 1-day, 3-day, and 5-day adventure programmes on school grounds.
· Facilitate engaging activities that promote resilience, leadership, and teamwork.
· Oversee programme logistics, scheduling, financial budgets and delivery targets.
· Support and manage one instructor and part-time administrator to ensure smooth operations.
· Monitor and evaluate programme outcomes, preparing reports on impact and financial performance with support from the wider Outward-Bound Team.
· Stakeholder Engagement: Develop strong relationships with schools, ensuring clear communication and understanding of their needs. Liaise with internal and external stakeholders, including Education account managers, donors and community partners as part of the wider team.
· Innovation: Incorporate AR/VR experiences into programme delivery to enhance engagement.
· Provide feedback to ensure continuous improvement of content and delivery models.
· Collaborate and share best practice with heads of centres and peers, ensuring the Education team is fully integrated.
· Customer visits at school locations and centre visits for wider Outward Bound meetings.
· Enhanced DBS check is essential.
· You may sometimes be required to undertake additional tasks as requested by your line manager
Salary and benefits
Salary: £30,000 - £38,500 per year. Starting salary is dependent on experience.
Benefits: (following successful probationary period)
· Annual Leave: 24 days, plus bank holidays. Annual leave increases by 1 day per year to a maximum of 30 days.
· Life Assurance: 3 x salary, covered from start date; includes Employee Assistance Helpline.
· Sick Pay: 8 weeks’ full salary in any 12 months
· Disability Insurance: 2/3 salary less state incapacity benefit after 6 months’ absence for up to 5 years, covered from start date.
· Health Benefits: Employee assistance programme (Unum), Personal Accident Insurance, and Health Cash Plan with Medicash.
· Pension Scheme: Auto-enrolment after 3 months of service.
· Uniform: Berghaus items provided and discounts on Berghaus products.
· Staff Bursaries: Discounted course fees for family members.
· Adventure Leave: Flexible opportunities for personal adventures with Outward Bound’s positive attitude towards extended / unpaid leave (forward planning required).
Hours of work
· You’ll work an average of 40 hours per week. With a mixture of programme delivery and management tasks.
· Settling in Period: There is a 3-month settling-in period from the contract start date.
To inspire young people to realise their potential through learning and adventure in the outdoors.
The client requests no contact from agencies or media sales.
Are you a skilled fundraiser with a passion for building strong, lasting relationships with individual supporters? The Royal Society of Chemistry (RSC) is seeking an experienced Individual Giving Fundraiser to join our small fundraising team. In this pivotal role, you will lead the growth and development of our individual giving programme, inspiring donors to support our mission of helping the chemical science community make the world a better place. Your work will play a crucial part in enabling the RSC to achieve its ambitious strategy for growth and diversification.
As Individual Giving Fundraiser, you will be responsible for cultivating and managing relationships with individual donors to the RSC and our linked charity, the Chemists' Community Fund, both in the UK and internationally. By leveraging your deep understanding of the RSC’s mission and the broader scientific landscape, you will maximize income and support for our charitable activities.
Key Responsibilities:
• Cultivate and Build Relationships: Identify and engage potential individual donors who have the capacity to support the RSC’s mission. Develop meaningful relationships by understanding their needs and aligning them with our goals.
• Achieve Income Targets: Take ownership of fundraising targets, working closely with colleagues across the RSC to develop compelling proposals and secure material, financial, and strategic support for key projects in priority regions.
• Donor Stewardship: Ensure that all donors, both new and existing, receive an exceptional level of stewardship, fostering long-term relationships and ongoing support.
• Manage Legacies and Bequests: Oversee the management of legacies and bequests, ensuring their effective use to support the RSC’s charitable objectives.
What We’re Looking For:
• Proven Fundraising Experience: A successful track record in individual giving and/or major donor fundraising, with experience in securing significant donations or gifts.
• Expertise in Prospect Cultivation: Significant experience in identifying, cultivating, soliciting, and stewarding donor relationships.
• Strong Negotiation Skills: Excellent at handling objections, navigating difficult conversations, and securing key gifts.
• Educational Background: Educated to degree level, with a demonstrable passion for the role of science and technology in addressing global challenges and driving societal progress.
• Credibility and Influence: Ability to quickly establish credibility with our members, fellows and influential individuals, using a consultative approach to engage and influence others.
• Cultural Awareness: An openness to learning about and engaging with diverse cultures, particularly as this role involves working with international donors.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge office, you will have the opportunity to also work mostly from a UK location other than this. Applicants should be aware that there is an expectation that employees will attend our Cambridge or London office on a weekly basis (at least once a week).
If you’re ready to take the next step in your fundraising career and help drive the RSC’s mission forward, we’d love to hear from you. Apply now and join a team that is helping the chemical science community make the world a better place.
A full job description is available. Please note that this role is called Philanthropy Lead internally.
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.
About the RSC
The Royal Society of Chemistry is an international organisation dedicated to advancing excellence in the chemical sciences. We publish new research. We develop, recognise, and celebrate professional capabilities. We bring people together to spark innovative ideas and new partnerships. We support teachers to inspire future generations of scientists, and we speak up to influence the people making decisions that affect us all.
Visit our website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
Location: London or Cambridge
Contract type: Permanent
Hours: Full time
Salary: £43,000 per annum plus benefits
You may have experience of the following: Individual Giving Manager, Donor Engagement Manager, Philanthropy Officer, Supporter Engagement Manager, Fundraising and Donor Relations Manager, Major Gifts Fundraiser, Development and Fundraising Officer, Donor Stewardship Lead, Supporter Engagement and Fundraising Lead, Legacy and Individual Giving Officer, etc.
REF-219 336
Role: Head of External Affairs
Salary Band: £40,000 - £61,800
Contract: Permanent
Hours: Full time (40 hpw)
Location: Woodstock, Oxfordshire
Plunkett UK is a national charity supporting people in rural areas to set up and run successful businesses in community ownership. We do this to achieve our UK-wide vision for resilient, thriving and inclusive rural communities.
Community-owned businesses are owned and controlled by community members, who each have an equal and democratic say in how the business is run. They can be any type of business ranging from village shops, pubs and cafes, through to woodlands, fisheries and farms.
This is an exciting opportunity to join the Plunkett team and lead and implement our External Affairs strategy. The role holder will advocate for a supportive policy, legislative and funding environment in which the community-owned business sector can flourish, as well as oversee our growing membership services and communications activities. They will help strengthen the community business movement as a whole as well as engage a range of stakeholders to help further our strategic objectives and make our vision for resilient, thriving and inclusive rural communities become a reality across the UK.
If you are interested in joining Plunkett UK, and growing the network of community-owned businesses UK-wide then we look forward to hearing from you.
Closing date for applications: 9am Monday 24 February 2025
Interview date: Interviews will be held at our offices in Woodstock during w/c 3 March 2025 or via video conference.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to Equity, Diversity and Inclusion (EDI) and our approach goes beyond ‘protected characteristics’ to thinking more broadly about inclusion. Every individual will think and feel differently and we believe that these differences should be embraced, and individual needs taken into account. Additionally, the makeup of the rural communities we work with leads to their own particular diversity and exclusion challenges and opportunities compared to urban areas. Our commitment to EDI, both internally and externally, has been tailored to Plunkett and the communities we serve.
Registered Charity: 313743
No agencies please.
Have you got outstanding administrative skills and experience, but also have the passion, commitment, and enthusiasm to support our clients.
Come and join us, putting your administration skills to good use by joining our Elmbridge Team in Walton on Thames. Help to provide an efficient and friendly housing and support service to people with support needs.
Salary - £24,300 pa + benefits
Location - Walton on Thames
Full time - 39 hrs per week
It is desirable that you have a full valid driving licence to use the manual pool vehicle. Successful candidates will be required to complete a Basic DBS check.
About the role
Our Elmbridge Team provide housing and support to over 60 clients with a variety of support. You will be based at our Hostel in Walton.
You will be supporting the team, monitoring clients rent accounts, completing simple health and safety checks of our properties, monitoring petty cash spends and compiling letters to name a few.
You don’t need to have experience of working in housing and support, this is a great opportunity to experience working in this sector.
Why work at Transform
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.
Our benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.
If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may also have experience in the following: Administrative Support Worker, Administrator, Administration, Office Administrator, Office Assistant, Admin Assistant, Administrative Assistant, PA, Personal Assistant, EA, Executive Assistant, Business Support Assistant, Scheduler, Office Manager, etc.
REF-219 375
At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you.
Salary – £26,000 per annum plus benefits
Location – Walton on Thames
Full time – average 39 hrs per week on a shift basis (to be discussed at interview)
What You'll Be Doing
You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.
A little more about your day as a Housing & Support Officer:
• Act as a keyworker to clients, helping them achieve their goals and live independently.
• Family mediation and support, bringing families back together.
• Working with a community of professionals to support the right outcomes.
• Problem solving together and debriefs sharing our experiences and learning as a team.
• Support clients with repair issues and repayment agreements for rent arrears.
• Carry out room inspections, health and safety checks and making rooms homely for new residents.
It is an exciting time to our Elmbridge Team as you’ll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know!
For an informal discussion about the role please contact us to arrange a call to discuss the post further or apply directly.
What You'll Need
To be successful in this role, you will need:
• Ability to develop non-judgmental professional relationships with clients.
• The ability to manage your own time, delivering outcomes, meeting deadlines.
• An Enhanced DBS check (to be completed by us, upon successful application).
• A full valid driving licence and use of your own car for business purposes.
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
How we’ll set you up for success
We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification.
Why work at Transform
Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.
Our benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover
What's Next
At Transform, we're all about celebrating diversity because we know it's key to our success.
We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you!
If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help.
We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may also have experience in the following: Support Worker, Housing, Vulnerable People, Charities, Social Worker, Community Development, Volunteer, Housing Support Worker, Challenging Behaviour, Third Sector, Residential Care Worker, Charity, Voluntary Sector, etc
REF-219 379
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction – The Whiteley Homes Trust vision
Every member of staff is here to sustain a thriving community, with outstanding accommodation and care for older people of limited means and to develop and share our success, so older people can live happy and fulfilling lives.
Your job is to make Whiteley the best place to age in Britain.
Role Overview
This role will be responsible for supporting the Director of Operations to deliver the Community Services Strategy for the Trust in this new and exciting role.
The Head of Community Services will be responsible for overseeing and leading a comprehensive range of services and programmes that foster a supportive, engaging, and vibrant environment for senior residents. The role involves the management and development of social, recreational, health, and wellness services, ensuring the wellbeing of residents, enhancing their quality of life, and fostering a sense of community within the village. This will include overseeing the village shop, club house and bar functions, and a new café which will offer psychosocial support to this vibrant community, in addition to supporting the resident led activities within the village
You will manage and work alongside teams across volunteering, hospitality, and support to deliver activities and services for the mental, physical and spiritual wellbeing of our residents in order to reduce loneliness and isolation. You will also take a lead on implementing the dementia strategy for the village working closely with the Registered manager of our extra care facility and the head of housing.
This is a wide- and far-reaching challenging role but with lots of scope for innovation. As a new Registered Provider of Social Housing, the Trust is moving into a new era but wants to retain the ethos of almshouse charities, continuing to promote the health and wellbeing aspects of this special community where we aim to enable our beneficiaries to age well.
With the support of the Director of Operations, you will identify and deliver projects to generate income for future development of Community Services. You will engage in co-production with residents, whilst exploring opportunities to apply for grants or charitable funding, to enable these activities to be develop and grow in the future.
Whiteley Homes Trust Core Values:
We encourage all our staff to play their part in demonstrating our core values in their day-to-day work with colleagues and customers
What will you be doing?
Main Responsibilities
· Drive and deliver on the implementation of strategic plans that support the move to a predominantly funded/volunteer supported and co-produced community, increasing income and reducing costs.
· Lead and develop community programmes that promote socialisation, engagement, and emotional well-being for residents.
· Create opportunities for older people in the local community to participate in a variety of recreational, educational, and cultural activities.
· With the support of the Leadership team and other colleagues assist in leading a cultural change programme where residents are empowered and active within the community, working collaboratively with TWHT employees.
· Line management responsibilities for the hospitality manager, volunteer services manager and shop assistant/manager (these services are key to the wellbeing of our residents).
· To oversee and manage the community budget, showing cost reduction and/or increased revenue year on year ensuring efficient allocation of resources while maintaining a high standard of service delivery.
· To ensure KPI’s are recorded and reported on a monthly basis to the Director of Operations
· Develop and maintain good working relationships with all residents, managers, members of staff, and the wider colleague team within Whiteley Village
· To ensure robust and transparent 2-way communication with residents of Whiteley Village.
· To build solid relationships with external stakeholders, supporters and local community groups in order to develop mutually beneficial support. Identify and manage any external funding sources or grants that can enhance community offerings.
· To work alongside the Head of Marketing and Communications, and Trust fundraising consultants to ensure that our charitable status, fundraising efforts and community success stories are shared widely.
· Recruit, train, and develop staff to ensure high levels of service delivery and resident satisfaction.
· Foster a positive work culture focused on resident-centric care and employee collaboration.
· Report on programme performance, resident feedback, and staff performance to the village management team working closely with the Head of Housing. Prepare reports and polices as required
· Ensure community services comply with relevant health, safety, and regulatory standards ensuring regular audits of designated areas are completed and risk assessments conducted.
· Promote a safe environment for all residents, staff, and visitors, ensuring policies and procedures are followed.
· Ensure open and effective communication with residents and families regarding available programmes, services, and any changes.
General
· It is the duty of all employees to ensure that a safe working environment and safe working practices are maintained at all times. It is also the responsibility of management team to ensure full compliance.
· Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the department.
· Ensures full compliance with all the Trust’s Policies and Procedures.
· To complete mandatory and job-related training as required.
· You will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are made to by law.
What you will need
Experience & Knowledge
- Proven experience (5+ years) in community services, social housing, senior care, or a similar leadership role within the health or social care sector.
- Strong understanding of the needs of elderly residents and a commitment to enhancing their quality of life. Experience of working with older people
- Excellent leadership, organizational, and interpersonal skills and line management experience.
- Management of poor performance
- Ability to manage budgets and resources effectively.
- Knowledge of relevant legal, health, and safety standards in aged care settings.
- Experience of engaging, developing and supporting communities
- Knowledge and understanding of community and social issues
- Strong conflict resolution and problem-solving abilities.
- Ability to build strong relationships with residents, families, and staff.
- A passion for creating a positive and inclusive community environment.
- Experience of managing or working in a charity or volunteer-led organisation
· Proven ability to work on own initiative and as part of a team
Personal skills/qualities
· An ability to adapt to line manage a variety of unfamiliar diverse roles and services
· An ambitious and innovative approach to community development and engagement
· commitment to services which provide support to vulnerable individuals for their mental, physical and spiritual wellbeing.
- A non-judgemental and positive attitude
· Good organisation skills, be flexible and self-driven to achieve.
· Excellent communication, interpersonal and team-building skills (written and verbal)
· Commitment to training and development
· Flexible and innovative approach to working.
· Decision-making and problem-solving skills.
· Strong general IT skills
· Honesty, reliability and trustworthiness.
· Sense of humour, emotional intelligence and resilience
· Commitment to the aims & objectives of The Whiteley Homes Trust.
Qualifications
· A degree level qualification in Housing, health or Social Care (or equivalent)
· Working knowledge of health and safety issues
Other information
WHT is committed to safeguarding and promoting the welfare of its staff and older people. We expect all our staff to be aware of their responsibilities to protect staff and residents from abuse or harm. Successful applicants will be required to undertake a DBS check and to provide proof of their right to work in the UK.
Note: No role profile can cover every issue that may arise within the duties of the post at various times. The post holder will be expected to carry out any other duties from time to time that are broadly consistent with those in this document. Your flexibility and assistance in helping us achieve our vision is valued.
The client requests no contact from agencies or media sales.
London Bridge - Hybrid (currently 2 days in office, 3 from April 2025)
We are looking for a Trust Fundraising Officer to support our Trust fundraising team at Whizz Kidz. The role includes preparing applications and reports to small Trusts, managing annual mailings to Trusts, cultivating close relationships with funders and providing data entry and CRM support to the team. This role offers candidates a great opportunity to gain experience in all aspects of Trust Fundraising supported by a well-established Trust team.
Whizz Kidz: the facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.
Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users, we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
The Trust, Statutory and Lottery Fundraising Team is part of the Fundraising, Marketing and Communications Department and is central to Whizz Kidz contributing to its ambitious goal of ensuring that every young wheelchair user in the UK is mobile, enabled and included. The five-strong team is responsible for delivering over £3m a year for the organisation’s services.
As Trust Fundraising Officer you will be growing income through managing smaller funders and building close relationships with them, issuing small Trust mailings, researching new funding opportunities and developing case for support liaising with colleagues in service teams.
You will also ensure that donor records are maintained accurately on the fundraising CRM, process bank and cash donations and thank donors promptly and appropriately. The role will involve supporting the maintenance of the team’s administrative systems and the team’s move to a new CRM – Microsoft Dynamics.
The small Trust donor pool is a well-established income stream for Whizz Kidz with content for proposals readily available and warm funders interested in supporting our work. The role receives advice and guidance from the Trust Fundraising Manager on the day- to- day work and the opportunity to develop experience with a range of funders. You will use your skills of relationship management to make a real difference to the lives of young wheelchair users. Finally, you will join an ambitious, young-person focused and collaborative fundraising team, keen to share success and support one another.
The person
The ideal candidate will have experience and understanding of Trust fundraising including preparing successful fundraising proposals and reports, effectively managing funder relationships and strong funding research skills. They will also have experience of managing fundraising administration, income processing and data management with skills using a fundraising CRM. They will have excellent writing skills in relation to proposal and report writing, be a confident communicator with an ability to engage funders with the work of Whizz Kidz, manage their time effectively and prioritise their own workload.
Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
For further information on the role and to apply please visit our website via the apply button.
Closing date 11 February 2025
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
This is an opportunity to join Refuge as a Business Accountant. This is a hands-on role in a very busy finance team supporting the delivery of a partnering service to colleagues across the organisation where you will have the opportunity to make an impact through your work every day.
As the Business Accountant, you will be supporting the Finance Business Partnering team to ensure that robust financial reporting and system controls are in place to underpin sound financial management and the delivery of meaningful performance information. Your work will contribute to informing effective long-term decision-making and protect the financial future of Refuge. Work will be directed by the Senior Finance Business Partner and by other members of the Partnering team as required to achieve departmental and organisational outcomes.
Closing Dtae; 09:00am 17 February 2025
Interview Date: 24th and 25th February 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Benefits Team Lead to join our team in Lincolnshire. The requirements of the role will include, supporting the Central Services Manager to develop an innovative and engaging benefits service for carers across Lincolnshire, create a culture of continuous learning, identifying gaps and developing new functions which contributes to contract delivery. Motivate and inspire a team, empowering them to thrive, through providing visible day to day leadership and management, and creating a positive environment, enabling the team to work together to achieve their goals. Cultivate and maintain relationships with key stakeholders, identifying and developing new partnership opportunities to create better outcome for carers. Support advisors with complex benefits enquires, appeals and service delivery. Be an active member of the Carers First team, collaborating with colleagues and Managers, providing benefits support and guidance.
To be successful you will have a working knowledge of social care and health, particularly in relation to adults and have excellent communication and interpersonal skills. You will have knowledge of DWP benefits, particularly in relation to carers, including fringe benefits. You will be able to lead and manage a remote team, with the ability to develop and empower individuals to be their best. You will also be able to evidence working in co-production and developing innovations to meet the needs of carers.
The location for the position is flexible but candidates must be willing to travel within Lincolnshire.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within our Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of submitting your online application, that your application has not been successful.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
We are recruiting for a Refuge Worker to join our team in Hammersmith and Fulham; the scope on this job involves….
Job Title: Refuge Worker
Location: Hammersmith and Fulham
Salary: £28,104 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9am on 13 February 2025
Interview date: 26 February 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in our Job Information Pack. To access this, please click on the apply via website button to be redirected to our website.
Charity People is delighted to have partnered with Start Network to find a new Head of Resource Mobilisation - a vital role within Start Network, and one responsible for developing and delivering on the income strategy for global programmes and taking the team to new heights following impressive growth and impact over the past few years.
Start Network's purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action, and achieve this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation. Their current membership is made up of over 130 local, national and international NGOs based all around the world. They also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
About the role
At the core of this role is the need to bring onboard new donors to support their vision, as well as establishing thriving new partnerships with allies across the sector in order to influence future funding decisions that impact those affected by humanitarian crises.
The role involves cultivating high-value donor relationships, securing large, multi-year grants, and creating innovative pitches to maximise funding opportunities. Collaboration across teams and with partners will be essential in order to produce quality donor reports, proposals, and budgets while ensuring compliance with donor policies.
The role will also involve representing Start Network at various global events, where exceptional networking and influencing skills will be key to shaping funding strategies and further building our reputation globally. As a senior leader, you will manage and mentor a high-performing team, champion a positive fundraising culture, and contribute to organisational strategy and growth.
This Head role will also be part of Start Network Senior Management Group, who meet quarterly with the Senior Leadership Team to discuss key strategic decisions and initiatives across the network.
This permanent role is based in their London office in Old Street and comes with a salary of up to £62,000 (inclusive of London weighting) and an excellent benefits package including:
- Hybrid working with options to work from home and remotely
- Flexible working arrangements
- Contributory pension
- Life Assurance
- Family friendly policies
- Learning and development opportunities for individuals and cross-organisationally
- 25 days' holiday plus 2 company days over the Christmas/End of Year period
- Opportunity for overseas travel
About You
This role requires a strategic thinker; an exceptional fundraising leader with experience managing key donor relations and securing seven and eight figure grants. The ideal candidate will excel in managing dynamic donor portfolios from institutional funders (at large scale) and
has successfully grown new income streams, and harnessed new donor relationships from a range of sources (trusts, foundations and corporates).
You will need to demonstrate an ability to:
- To manage small to medium size teams
- Create compelling complex proposals
- Build bold, and dynamic fundraising strategies
- Grow income portfolios by 10%-20% annually
- Devise budgets for complex programmes
- Utilise excellent professional networks
- Showcase brilliant relationship-building expertise, and;
- Demonstrate knowledge of the global aid sector and philanthropy trends globally
This truly is a wonderful opportunity, and excited to talk to interested candidates who want to find out more. Charity People are the chosen recruitment partner for this search - please contact who can tell you more about Start Network, this incredible role, and how to apply.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development and assistive equipment services to people in Bristol who are Deaf, hard of hearing or deafened. As our mission statement says, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.
CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people.
CfD is seeking a Manager to run our Equipment Service, contribute to projects and support our CEO as we move forward with our new plans. The post-holder will be based at the Vassall Centre, Gill Ave, Fishponds, Bristol, BS16 2QQ.
This is an exciting opportunity to help CfD grow. You will manage our Equipment Service for Deaf and hard of hearing people, with a focus on developing the scope and reach of the service. You will also contribute to a portfolio of projects and support the CEO by managing staff and leading on areas of work such as HR and Health and Safety. We welcome applications from people who have experience of working with or supporting deaf people and those with management, administrative and marketing experience who would like to use these skills in a new area.
Summary of duties:
Equipment Service
The Manager will oversee the running of the Equipment Service, managing the two Equipment Officers and the two CfD Administrators, as well as being responsible for the Resource Room. You will also be responsible for the marketing of the Equipment Service, developing the existing marketing strategy and implementing your new approach. This part of your role will take 20 hours a week.
The Manager will also be responsible for developing the Equipment Service so that we reach more people, make more use of Bluetooth technology and offer more support to existing clients. This part of your role will take 7 hours a week.
The role may develop to include spending some time as an Equipment Officer, visiting clients, making assessments and providing equipment to clients. Training will be provided for this part of the role.
These parts of the role are core. All candidates will be asked to carry out these duties.
Additional hours are also available to:
1. Work an additional 3 hours a week developing the Equipment Service
2. Work with other CfD staff to develop and run projects and support the CfD CEO. This work will be up to an additional day a week (7.5 hours a week)
Current projects include:
· Developing new ways of supporting Deaf and hard of hearing people, with an emphasis on setting up “Living with Hearing Loss“ workshops and peer support groups for hard of hearing people.
· South Gloucestershire project – bringing Deaf and hard of hearing people together through monthly sessions with a focus on wellbeing.
· Community Development projects – these seek to build resilience, bring people together, and to make connections to their communities.
Support Role
You will support our CEO, Justin Smith, by dealing with queries from staff, deputising at some meetings and leading on HR matters, Health and Safety and GDPR.
This will be an exciting and challenging role. You will be busy, but you will be able to make a real contribution to CfD and to the lives of Deaf and hard of hearing people in Bristol and the surrounding counties.
Does this sound like you?
The main responsibilities are to:
Equipment Service
1. Manage, maintain, and improve the Equipment Service.
2. Line-manage the two Equipment Officers and the two CfD Administrators.
3. Develop and implement the current marketing strategy for the Equipment Service, including use of social media, the CfD website, outreach work and presentations.
4. Produce equipment service reports for the CfD Trustees and Bristol City Council in a timely manner and to a professional standard.
5. Work with the CfD Communications and Engagement Officer to develop the Equipment Service Newsletter so it becomes a CfD newsletter of interest to deaf people throughout Bristol and the surrounding counties.
6. Improve the Equipment Service website so that it becomes a resource for clients and professionals.
Projects
Tasks will include some of the following:
1. Manage contracts and support staff to manage their budgets across a number of projects.
2. Lead on using our database to produce high quality statistics on our work.
3. Support staff to ensure that CfD produces reports for funders to meet the required deadlines.
4. Contribute to a number of projects, including developing new ways of supporting hard of hearing people to adjust to hearing loss and to find effective strategies for meeting the challenges that hard of hearing people face in Bristol.
CEO Support
Tasks will include some of the following:
1. Lead on HR, Health and Safety, Risk Management, GDPR compliance and good practice.
2. Deputise for the CEO at selected meetings and events, and to develop and maintain relationships with key external partners and agencies.
3. Work with the CEO to cost and implement new initiatives and service delivery opportunities.
General
1. Attend conferences, training and other staff development opportunities.
2. Develop an agreed personal training plan and carry this out using internal and external training as required.
3. Adhere to and promote CfD’s policies and standards, especially the Equal Opportunities, Data Protection, Safeguarding, Health and Safety and Communication policies.
4. Act as an ambassador for CfD; promoting a positive and professional image and attitude at all times.
5. Support the CEO and other CfD staff in achieving the aims of CfD and carry out such other relevant duties as may be agreed.
6. Support CfD to find funding for new projects involving Deaf and Hard of Hearing people.
7. Coordinate and manage own Access to Work support (if needed).
Terms and conditions:
1. This is a part/full-time position of 27- 37.5 hours a week. CfD’s core hours are 10am – 4pm. Occasional evening and weekend work may be required. Applications are welcome from candidates who wish to work for any number of hours between 27 and 37.5 (full-time). Part-time hours may be split across 4 or 5 days.
2. This is a permanent post, subject to availability of funding. Equipment Service funding from Bristol City Council is renewed every 3 years subject to CfD winning a competitive tender. The current service contract will run to the end of March 2026.
3. Salary £27,500 - £31,000 a year pro rata.
Note:
The final interpretation of this job description rests with the CEO in consultation with the Board of Trustees and the jobholder. The job description will be reviewed in the course of supervision meetings and any amendments will be negotiated with the jobholder. The jobholder is also expected to share in other CfD activities as time permits and by agreement with the CEO.
Essential skills, abilities and knowledge:
· Educated to A-Level standard, including Maths and English GCSEs.
· Knowledge and understanding of the voluntary sector and sympathy with the objectives of CfD.
· Able to deal with telephone calls and queries (through interpreter if required) in a pleasant manner.
· Some knowledge of specialist equipment for Deaf and hard of hearing people.
· Experience of producing reports.
· Experience of collating and inputting data onto databases and extracting information for monitoring (CfD uses a CRM system called “Charitylog”. Training will be provided for this system).
· Experience of delivering projects or services in a timely manner and to budget.
· Able to use Microsoft office to a high level, including Word and Excel.
· Ability to monitor budgets and use Excel to check and prepare budgets.
· Ability to write clear and concise documents suitable for a range of audiences, including professionals and service-users.
· Understanding of the importance of evaluating a service.
· Ability to deliver presentations to small and medium-sized audiences in an engaging manner.
· Ability to form positive working relationships with other professionals.
Desirable skills, abilities and knowledge:
· A marketing qualification or experience of marketing a service.
· Experience of working with Deaf and/or hard of hearing people.
· Ability to communicate in British Sign Language (training can be provided).
· Experience of working closely with service users and explaining complex issues clearly.
· Understanding of the social model of disability.
· Experience of using social media and writing content for websites.
· Experience of managing staff.
Things we expect all staff to support us with:
· Actively seek out opportunities for development and income generation.
· Read, understand and follow CfD’s policies and procedures.
· Stay up to date with key developments in your specialist area.
· Be willing to occasionally work evenings and weekends.
· Participate in team-meetings and development days.
· Be willing to travel across Bristol and occasionally further afield.
· Represent CfD at local, regional and national meetings and events.
In return, you will receive:
• Competitive pay and holiday allowance
o 25 days a year plus Bank Holidays pro rata per year
• Employee pension contributions
• A flexible working policy
o Our core hours are 10:00 until 16:00 Monday to Friday
• The opportunity to be part of a committed, skilled and supportive team
• Support to develop your skills further
Equipment Service – Further Information:
The aim of the Equipment Service is to make sure that clients get the equipment they need and are confident in using it. We support clients to be independent by helping to remove some of the barriers they face because of their hearing loss.
The Deaf Equipment Service is contracted to CfD by Bristol City Council. CfD has run the Equipment Service for Deaf and hard of hearing people for over 10 years. Our Equipment Officers make pre-arranged visits to the homes of Deaf, deafblind and hard of hearing people within the city of Bristol. We carry out assessments to find out what clients need and then supply the equipment (usually free of charge), provide training so clients know how to use it and support clients if they need repairs or replacement equipment. Every year we work with around 400 clients. The equipment we supply includes TV listening devices, flashing doorbells, amplified telephones and personal listeners. We are developing an outreach programme to try and reach as many deaf people in Bristol as we can.
As the Manager of the Equipment Service, your main tasks will be:
1. Manage, maintain, and improve the Equipment Service to make sure all KPIs are met.
2. Manage the Equipment Service budget and make sure all activities are delivered within budget.
3. Manage the two part-time Equipment Officers and the two CfD Administrators, including conducting supervisions, and chairing team meetings.
4. Develop and implement the marketing strategy for the Equipment Service so that the service expands to meet our new targets.
5. Support the administrators to monitor the Equipment Service email inbox, responding promptly to all customer related queries.
6. Keep records using CfD’s Charitylog database, electronic files and some paper records.
7. Produce regular reports and statistics on work done.
8. Develop the Equipment Service by:
a. Exploring how workshops on hearing loss can be used to support hard of hearing people.
b. Developing peer-support as a way of promoting the wellbeing of hard of hearing people.
9. Review and improve the administrative systems e.g. electronic and paper filing systems, data collection, record management.
10. Greet visitors to the resource centre and provide demonstrations of a selection of assistive technology.
11. Work with the Equipment Service Team to provide content for the organisation’s website and social media presence relevant to the Equipment Service, including the sharing of stories and information.
12. Lead on reviewing and improving the Equipment Service website.
The client requests no contact from agencies or media sales.