Contract Jobs

Belong's restorative justice serivce at HMP The Mount, a Category C male prison in Hemel Hempstead, provides hope, rehabilitation and recovery for prisoners. The service enables prisoners to peacefully resolve conflicts that they have in prison, whether conflicts are with other prisoners or with staff members. It also helps individuals to build positive relationships, healthy conflict resolution skills and access support with disadvantages they face. HMP The Mount prison holds sentenced men aged 21 years and over, with sentences ranging from a few weeks to life.

As part of the service, Belong  offers prisoners the chance to take part in restorative justice to move forward after violent or antisocial behaviour incidents at the prison. For prisoners who have committed violence or antisocial behaviour at HMP The Mount, restorative justice is a chance to take responsibility for their harmful behaviour and to receive support to tackle the root causes of this behaviour. For prison staff members or prisoners who have been victims of violent or antisocial behaviour incidents, restorative justice provides a safe space to share with harmers the impact of that violence and antisocial behaviour has had on them. It also gives victims of violence and antisocial behaviour support to cope and recover after these incidents. 

Our restorative justice practitioner position provides an exciting opportunity for a reliable, organised, compassionate person, with experience of working within the criminal justice sector and preferably within prisons, to deliver restorative justice interventions as part of this programme and assist in ensuring the project’s effective, day to day operation.

Place of work: HMP The Mount

Hours of work: Full-time, with occasional evening and weekend work required

Pay scale: £30,000 per annum, on a fixed-term 9 – 12month maternity cover contract

Reports to: Service Manager

Prison Security Vetting Required: Enhanced

Annual leave and benefits:

• 28 days holiday per annum, plus Bank Holidays
• 3 days training leave per annum
• Fully funded monthly Clinical Supervision
• 24/7 Employee Assistance Programme
• Regular, funded learning and development

How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter. Please use your covering letter to outline how you meet the criteria listed in the person specification. Submit your application as soon as possible, as we will be shortlisting and inviting candidates to interviews on an ongoing basis until the closing date.

Closing date: Tuesday 26th November 11.30pm

​Interviews will take place on an ongoing basis with final interviews to be held w/c 2nd December if a candidate has not been appointed before this. 

Responsibilities

· Publicise the restorative justice service and its potential benefits, to prisoners and prison staff via outreach work on prison wings and via presentations and briefings to prison staff.

· Establish and maintain excellent working relationships with staff at HMP The Mount, including senior management, case workers and prison officers.

· Attend and contribute to multi agency meetings, including on safer custody, interdepartmental risk management, reducing reoffending.

· Co-deliver restorative justice training and provide support for prisoners and prison staff members to enable them to become skilled restorative justice facilitators.

· Participate actively in line management meetings with the Service Manager and, in between line management meetings, update management of progress and of any issues arising, in order to receive advice and guidance.

· Analyse complex, sensitive and potentially disturbing information from PNMOIS and Oasys, databases regarding prisoners; victims and prison staff in order to undertake dynamic, written risk and needs assessments regarding the delivery of restorative justice interventions, on a case-by-case basis.

· Assess the suitability of prisoners, individuals harmed and their supporters for participation in  restorative justice interventions.

· Provide preparatory and follow up support to all participants in restorative justice interventions and make referrals to other agencies inside and outside of the prison, as appropriate.

· Make practical arrangements for restorative justice interventions to take place within the prison, including organising room bookings, refreshments provision, visitors passes, appropriate prison staff escorts.

· Facilitate restorative interventions as appropriate in accordance with the Restorative Justice Council’s Best Practice Guidance for Restorative Practice and with the policies and procedures of  Belong and His Majesty’s Prison Service.

· Maintain detailed, accurate and up to date records of work undertaken with parties involved in restorative interventions and share information according to protocols agreed by Belong and His Majesty’s Prison Service.

· Assist with the collection and electronic storage of data relating to the evaluation of the programme.

· Adhere to Belong’s Code of Conduct and its policies on Safeguarding Vulnerable Adults and Children, Anti – Corruption, Anti – Bribery, Complaints and Comments, Confidentiality and Single Equality.

· Undertake any other duties as may be appropriate to the level and nature of the post.

Person Specification

Knowledge and Experience

· At least two years’ experience of working within the criminal justice sector, preferably including work in prisons.

· At least two years’ experience of building and maintaining relationships with key stakeholders relating to a given project.

· Experience facilitating restorative justice and/or mediation interventions.

· Awareness of the issues that may be faced by adult men who are serving prison sentences.

· Understanding of the challenges prison staff deal with in responding to conflicts and violent incidents in prison.

· Good knowledge of individuals' emotional and mental health needs.

· An understanding of the principles of confidentiality and of instances when this should be breached.

Skills and abilities

· Excellent written and verbal communication and listening skills.

· Excellent organisational skills.

· Ability to process sensitive, complex information.

· Ability to build and maintain relationships with key stakeholders e.g. voluntary sector organisations, prison service teams, local police teams.

· Ability to form relationships with and offer information and guidance to people serving prison sentences.

· Ability to work as a member of a team and when necessary to use initiative

· Ability to maintain appropriate boundaries with prisoners and to work in a manner that safeguards personal safety and overall prison security.

· Ability to produce and file records of work completed.

· Ability to develop and maintain office management systems.

· Willingness and ability to work effectively within prisons.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity, we could not maintain our reputation, the range of our work, or our digital presence, without the support of our business partners, sponsors, philanthropists and members. The Development and Advocacy Department is seeking to recruit a Patrons Manager to administer and grow this core membership function and to provide exemplary customer service. This role works within a small but dedicated membership team and is critical to the successful expansion and delivery of the function.

The ideal candidate will be a dynamic individual with good people skills, high attention to detail, and the ability to prioritise tasks. They will remain calm under pressure and be a proactive team player. They will be able to demonstrate:

• Relevant experience working in a membership organisation and/or with high-net-worth individuals
• The drive and strategic approach to deliver on opportunities for growth in revenue and membership in line with programme goals, with structured KPIs and ongoing targets
• Excellent face-to-face and telephone communication skills, including the ability to deal with high level donors in a professional and personable manner
• Understanding of ticketing in a Box Office environment (CRM and particularly Tessitura experience will be highly regarded)
• A clear and concise writing style with developed communication and rapport building skills

A working knowledge of our arts forms is not a pre-requisite but the ability to get up to speed on RBO membership products and services quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Your new company
My client is a well-respected charity based in central London.
Your new role
The role is an interim contract, expected to be for 6 months. The role will include:
- Assisting in the analysis of financial data, ensuring the accuracy and relevance of the information provided for decision-making
- Supporting the development and maintenance of financial analytics tools, contributing to the improvement of data product delivery
- Helping to create and update financial reports, presentations, and dashboards using tools such as Dynamics 365 and Power BI
- Engage in the continuous evaluation of financial data and analytics processes, identifying areas for improvement
- Participate in cross-functional projects, providing financial analysis and insights to various teams within the organisation
- Deliver continuous performance improvements across the function
- Maintain accurate data, managing large complex data sets on Excel and in-house systems

What you'll need to succeed
In order to succeed, you will need experience in financial analysis as well as knowledge of Power BI and an intermediate to advanced level of Excel. If you were studying for a professional finance qualification, this would be an advantage.
What you'll get in return
In return, you will have the opportunity to work for a large charity in a supportive team. There is the possibility that the contract could be extended beyond 6 months.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This role will develop new Sheds within universities in the UK, and will coordinate and manage partnerships with other organisations and charities to support the growth and development of the movement.  As part of our Shed Development Team, the Universities Shed Development Officer will initiate, and facilitate the delivery of a number of new Sheds across UK universities, working with staff and students to achieve this. 

As part of a pilot programme, made possible by the generosity of one of our funders, we are seeking a full time Universities Shed Development Officer to support the creation of new men’s Sheds across selected universities in the UK. This pilot project will run for one calendar year.

The main responsibilities of this role include: 

The Marketing and Communications Support role at Think Active is designed to elevate the visibility and engagement of the charity’s work across Coventry, Solihull, and Warwickshire. Working closely with the Marketing and Communications Lead, this role contributes to Think Active's mission by supporting a cohesive marketing strategy that drives digital engagement and builds community awareness around physical activity initiatives. Key responsibilities include content creation for social media, website management, and maintaining brand consistency. The post holder will capture and share stories that highlight Think Active’s positive community impact, aligning with values of inclusivity, kindness, and community benefit. This role’s success will be measured through increased brand awareness, compelling and consistent content across platforms, and digital performance analysis to support Think Active’s strategic objectives. With a flexible working pattern and a commitment to inclusivity, this position offers a unique opportunity to play a meaningful role in promoting physical activity and wellbeing across diverse audiences. 

Responsibilities: 

• Content Creation and Management: Assist in producing engaging digital content, including social media posts, website updates, and newsletters. 

• Brand Consistency: Support the maintenance of Think Active’s brand guidelines, ensuring consistency across all communications and marketing materials. 

• Digital Engagement and Monitoring: Track and report on digital engagement metrics to measure campaign effectiveness and suggest improvements. 

• Event Support: Attend and capture content (e.g., photos, videos, interviews) at events and meetings with partners. 

• Inclusivity and Accessibility: Ensure all communications promote equality, diversity, and inclusion and are accessible to diverse audiences. 

• Collaboration and Storytelling: Work with internal teams to transform ideas into engaging stories and content that aligns with Think Active's strategic objectives. 

Results Expected: 

• Increased visibility of Think Active’s work and impact through high-quality, engaging content. 

• Positive engagement growth across Think Active’s digital platforms. 

• Consistent brand presence and messaging that reflect Think Active’s mission and values. 

Location: Hybrid/Head Office, Buckinghamshire

Hours: 35 hours per week

What we do

National charity Hearing Dogs for Deaf People trains dogs that change deaf people’s lives through emotional and practical support – because nobody with hearing loss should feel alone.

The role

As Director of Operations, you will lead the financial, technology and estates operations, ensuring all regulatory and statutory requirements are met and relevant controls are in place across all areas of the charity.

Duties include: 

• To lead the creation of a five-year rolling investment plan, ensuring the relevant measures are in place across the charity to monitor delivery.
• To deliver the 2025 statutory audit and 2025/6 budget process.
• To co-chair the Audit, Risk and Finance committee
• To fulfil the role of Company Secretary and member of the Executive Leadership Team
• To provide supportive leadership of the Finance, IT and Estates teams

Please see job description for full details of the role.

How to apply

If you are interested in working with us in this varied and immensely rewarding job, please send a CV and covering letter outlining your experience, and how this reflects the essential criteria in the job description.

Applications will be reviewed on a rolling basis.

Registered charity in England and Wales (293358) and in Scotland (SC040486).

We have an exciting opportunity for an experienced Consultant to join our team. In return, you will receive a competitive salary depending on experience.

NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.

About the role:

NGA is recruiting consultants

NGA owes much of its professional development service success to the professional expertise and dedication of our team of governance consultants.

Due to increased demand for our quality assured consultancy and training services we are growing our team.

We are looking for governance consultants committed to helping others to improve governance who have experience of multi-academy trust governance and are also able to confidently deliver training, both face-to-face and virtually. In particular, we need consultants who are based in the following regions:

• South East (Specifically: Brighton and Hove, East Sussex, West Sussex, Kent and Medway)
• South West (Specifically: Cornwall, Devon and Somerset)
• North East plus East Riding, Kinston upon Hull, York and North Yorkshire

Benefits of working for NGA:

• Competitive rates of pay
• Being part of a vibrant and supportive team
• Quality assured deliverables
• Expert administrative support
• Access to NGA’s guidance, advice and e-learning service: Learning Link
• Termly KIT meetings

Key responsibilities of our Consultant:

To prepare, deliver and feedback services on behalf of NGA.  This may include:

• Governance consultancy
• Facilitation and mentoring on NGA Leading Governance development programmes
• Training – both f2f and vf2f; general and bespoke
• Fulfilling a governance expert retainer role
• Coaching and mentoring
• Speaking and workshop delivery at conferences

To promote NGA. This will include:

• Promoting NGA services
• Supporting NGA’s policy positions

Other aspects of the role include:

• Acting as a sounding board for any NGA messages on policy and practice
• Consultation as to service innovations 
• Commenting on new NGA materials
• Attending meetings on behalf of NGA
• Courseware design and review
• Quality assurance of courses, courseware and delivery
• Evaluation and feedback

What we’re looking for in our ideal Consultant:

• A serving trustee, governor or governance professional/lead or have recently served as a trustee, governor or governance professional/lead, or can satisfy the Head of Consultancy and/or the Head of Training Development that s/he has the experience and skills to carry out the role
• Willing to promote key NGA policy and practice messages, guidance and look to extend NGA’s sphere of influence 
• Familiar with the most up to date and relevant Ofsted and DfE guidance
• Willing to adhere to the course materials and guidance provided by NGA
• Prepared to actively promote NGA and its services
• Prepared to refer all opportunities for governance training, and consultancy work to NGA

If you feel that you are the right candidate for the role as our Consultant or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home-based and is open to applicants living in Devon and Cornwall who have access to an appropriately confidential space in which to work. Regular travel will be required both to our office in Plymouth & throughout Devon and Cornwall. Usual working hours will be Monday to Friday 9am to 5pm, however there may be an occasional need to work outside core hours to meet the demands of the role.

As an Anti-Social Behaviour Caseworker you will:

• Develop, deliver, and monitor safety and support plans for those affected by ongoing and persistent Anti-Social Behaviour (ASB), who accept ongoing support. Support will include providing resources, interventions, and information to all service users
• Facilitate access to additional services, helping service users build healthy coping mechanisms and providing practical support and information
• Using a bespoke case management system to maintain accurate and confidential records and contributing to monitoring information including the collection of outcomes
• Deliver awareness raising sessions on the impact of ASB to partner agencies and community groups and participating in community events

You will need:

• An understanding of the impact of ASB and crimes such domestic abuse, sexual violence and hate crime on victims
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Ability to use generic IT applications competently
• A driving license and access to a vehicle as this is considered an essential requirement as this role involves regular travel

Please see attached Job Description and Person Specification for further details. When completing your application form, please pay particular attention to the essential shortlisting criteria on the job description as these will inform decisions on who is shortlisted for interview.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Main Purpose of Job:

The primary role is to provide business, finance, administrative, and project support for Think Active CSW. The post holder will assist the Think Active team with a variety of clerical and administrative tasks to ensure the organisation operates efficiently and effectively. The role is primarily office-based, with all the Think Active team required to comply with Think Active CSW policies and procedures. Kind, Considerate, Appreciative and Accepting interaction with colleagues, stakeholders, customers, and suppliers is essential to contribute to a thriving team and organisation and to delivering exceptional service. 

About the Role 

Base Location: The main headquarters of the Charity is in Leamington Spa although 

some of the work involves being located across Coventry, Solihull & Warwickshire. We 

have a blended approach of home-based working, office-based working and travelling to and attending meetings as required. The post holder is expected to work from HQ on at least 2 days per week, to support colleagues by attending meetings and events and by adopting a flexible approach to their work. 

Salary: £19,089 (plus, travel expenses and pension contribution and other benefits) 

Working Pattern:  30 hours per week | 0.8 FTE | Work pattern expected to be 6 hours per day, 5 days per week.

Contract type: Permanent (subject to successfully passing probation)

The main responsibilities of this role include: 

• General Management and Administration 

• Finance 

• Human Resources 

• Customer Services 

• Information and Communications Technology (ICT) 

• Project Support 

Responsibilities: 

Administrative Support: 

Organise administrative activities to facilitate the smooth running of both physical work area (1 Mill Street) and virtual office / meeting spaces (Zoom and Teams). 

Ensure office equipment is maintained, records are up-to-date, and administrative processes are effective and compliant with GDPR. 

Office Management: 

Effective high-quality use of office software (email, spreadsheets, Teams, Xero) to ensure organisational efficiency. 

Manage online and paper filing systems. 

Develop and implement new administrative systems for record management and data protection. 

Oversee the maintenance of the office space and arrange necessary repairs, logistics and tidy-ups. 

Financial Duties: 

Manage discrete budgets (stationery orders, meeting rooms, course income, and expenditure). 

Process expenses and invoices. 

Maintain Think Active equipment registers and oversee loaning and return of equipment. 

Human Resources Support: 

Assist in the recruitment of new colleagues, including induction, finance, leave, timesheets, and sickness management. 

Customer Service: 

Perform reception duties, including answering calls and scheduling appointments. 

Respond to emails and postal correspondence. 

Manage the customer complaint procedure. 

Event and Meeting Coordination: 

Book meeting rooms and arrange travel and accommodation for colleagues. 

Assist in the planning, preparation and delivery of events including transporting small items of equipment and attendance at events to support with event set up, registration and administration.   

Organise and take minutes and / or action logs of internal and network meetings as required. 

Supplier and Stakeholder Management: 

Maintain and order office supplies. 

Manage supplier relationships to ensure efficient task completion. 

Liaise with 1 Mill Street regarding access, maintenance, health, and safety compliance. 

Additional Duties: 

Support due diligence and compliance for grant awards and payees. 

Raise payments, invoices, and orders as required. 

Provide high-quality and efficient business and finance operations to support colleagues in delivering business objectives and projects. 

Demonstrate a proactive approach and add value to Think Active's role as a charity and Active Partnership. 

Arrange regular testing for electrical equipment and safety devices. 

Results Expected: 

Efficient business and finance operations across Think Active. 

Effective support to colleagues in achieving business objectives and project delivery. 

Demonstrates a proactive approach in supporting and advancing Think Active’s mission by identifying and implementing initiatives that add value to the organisation’s goals and objectives. 

We are looking for an exceptional Finance & Operations Director, for an interim one-year period, to help us ensure that all aspects of the charity and the Centre run smoothly and efficiently, and to provide effective financial management.

We are based at our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.

As we are currently undergoing a restructure of the team, we will consider most models of part-time hours, from 2 to 4 days per week, year-round or term-time only. On application, please detail your availability and preferences for working between 15 and 30 hours per week.

Reporting to our Chief Executive, our Director of Finance and Operations (DFO) will:

· Lead in the production of financial planning, reporting, monitoring and forecasting that assists in making sound financial management and strategic decisions. 

· Oversee the management of CLPE finances prudently to deliver excellent service within budget. 

· Act as the Company Secretary ensuring the charity’s compliance with the requirements of Companies House and the Charity Commission.

The person we are looking for will have:

· a formal accountancy qualification (ACA/ACCA/CIMA)

· amazing organisational skills and the ability to work and manage others under pressure

· excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient

· the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation

· knowledge of building management is desirable

· a willingness to engage, negotiate and hold suppliers accountable for quality service provision

A generous holiday allowance is provided - 30 days a year for a full time plus Bank Holidays and closure between Christmas and New Year.

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Closing date for applications: 9th December 2024

Interviews: ongoing interviews until appointing   

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. Working in partnership with Macmillan Cancer Support, we have a new exciting opportunity for an experienced welfare benefits adviser to support to people affected by cancer and those who care for them. 

Role purpose:

• The Lead Welfare Benefits Adviser will lead and work with a team of advisers to provide welfare benefits advice, advocacy and casework for people living with cancer, their families and carers.
• The post holder will undertake casework to challenge benefit decisions including appeals, acting on behalf of clients where appropriate.
• The post holder will supervise and support the team of advisers to ensure their advice and information is effective and that clients’ incomes are maximised through benefits, grants, etc.

Training

Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.

Delivery locations

A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person at appointments at our offices, while telephone advice and video appointments can be done working remotely.

Main Responsibilities

• To provide welfare benefits advice and casework to people living with cancer, their families, and carers.
• Assist clients to challenge benefits decisions, including appeals.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Achieve good outcomes for clients through advocacy and negotiation.
• Lead and support a small team of advisers to ensure they work effectively
• Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval and statistical monitoring and report preparation.
• Make internal referrals or signpost clients as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
• Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.

For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button

Please note:  we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development

Closing date for applications: 9th December 2024

Interviews: ongoing interviews until appointing

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. We have an exciting new opportunity in partnership with Macmillan Cancer Support to provide welfare advice to support to people affected by cancer and those who care for them. 

This post is funded by Macmillan Cancer Support and is aimed at assisting clients on the phone and in person from our offices and outreach venues including local hospitals.

Role purpose:

To provide welfare benefits advice, casework, and assistance in accessing other financial sources, to maximise the income of those living with cancer, their families, and carers. This may include disability benefits and other sources of financial support such as grants and help with health and travel costs.

Training

Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.

Delivery locations

A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person for appointments at our offices, while telephone advice and video appointments can be done working remotely.

Main responsibilities

• To provide welfare benefits advice, casework, and assistance in accessing other financial sources to maximise the income of those living with cancer, their families, and carers.
• Assist clients to challenge benefits decisions.
• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
• Achieve good outcomes for clients by helping them access benefits, grants, discretionary payments, schemes and discounts.
• Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Make internal referrals or signpost clients to other organisations as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
• Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.
• Collaborate with managers and colleagues to ensure the promotion, development and good working of the Macmillan project. 

For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button.

Please note:  we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. As an Assessment and Resettlement Worker for the Youth Hub you will be joining our new Rough Sleeping Team and be responsible for delivering high-quality move on and advice services to young people staying at the Hub. This includes conducting needs assessments, providing guidance on housing, welfare benefits, tenancy rights, and employment, and connecting young people to relevant resources and support services. The role involves managing a case list of clients with diverse and often complex needs and collaborating with both internal teams and external partners to ensure successful client move on options within the 56 days emergency stay.
 

• Full-time fixed term contract for one year in the Rough Sleeping Team
• Salary £31,200-£34,736
• Deadline: 9am Thursday 28 November

Service Delivery Campaign Co-ordinator - 18-month Fixed Term Contract

Location: Oxfordshire
Salary: £30,000
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen in our Service Delivery Team for a Campaign Co-ordinator who will be responsible for the administration and development of RABI’s grant campaigns. 

Key Purpose:

Contribute to the implementation and administration of RABI’s grant campaigns leading to a significant positive impact on the delivery of these services. 

Key Responsibilities:

• Process grant requests and ensure timely and accurate payments.
• Maintain accurate records and produce management information as required.
• Liaise with partners to ensure a seamless delivery of services.
• Support the Senior Service Delivery Co-ordinator in the development of systems for individual campaigns.
• Provide cross functional support across RABI departments during campaigns.
• In the absence of other co-ordinators, support the wider administrative duties of the Service Delivery Team. 

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Person Specification:

Essential

• Highly organised and efficient, with the ability to multitask and prioritise effectively.
• Exceptional attention to detail.
• A proactive problem solver.
• Excellent communication and collaboration skills, capable of naturing strong working relationship.
• Proficient in Microsoft Office (Excel, Word, Teams).
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.

Desirable

• Experience of working in a grant making organisation. 

 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

REF-217996