Human Rights Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.
In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.
If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.
This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.
ABOUT US:
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
Please read the additional information below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
Registered Charity
11 - 20
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Thank you!
About the position
The successful candidate will be a finance professional with experience of working in an international setting. Strong interpersonal skills, attention to detail, flexibility and team playing are essential requirements as the post holder will offer broad support across various finance tasks – including in relation to internal financial reporting, donor reporting and financial monitoring of grants to partners. This is an exciting opportunity to become part of a growing, highly regarded organisation doing incredible work around the world.
Responsibilities
Program Finance – supporting the Program Finance Manager to:
• Monitor financial aspects of Freedom Fund grants to partners.
• Assist in commissioning and reviewing partner due diligence assessments.
• Support with monitoring the completion of actions resulting from due diligence assessments of new partners.
• Assist in reviewing partners budgets.
• Review quarterly partner finance reports to ensure these are completed accurately and are compliant with Freedom Fund reporting requirements.
• Prepare and post the journal for partner expenditure into FF finance system (Microsoft Business Central).
• Reconcile partner expenditure balance sheet accounts.
• Maintain program finance information in the grant management system (currently held in Access, transitioning soon to Salesforce).
• Assist in commissioning and reviewing partner financial reviews.
• Participate in coordination meetings between Finance and Programs teams.
• Support the assessment of partner financial risk, including maintaining the partner risk summary table and dashboard.
Compliance and Reporting – supporting the Senior Financial Reporting and Compliance Manager to:
• Help monitor compliance with internal policies and procedures across the organisation.
• Help build the capacity of partners in relation to their understanding of Freedom Fund and donor standards/grant conditions (particularly US Government)
• Help to build the capacity of the staff, increasing awareness of key compliance requirements and embedding compliance within organisational culture.
• Ensure the accurate recording of restricted funding within the accounting system.
• Help produce donor budgets and reports.
• Help produce Freedom Fund departmental budgets and management accounts.
Other Support for the Finance team
• Design and implement ad-hoc reports as required
• Assist with donor and year end statutory audits.
• Perform monthly reconciliations between the grant management system (Salesforce) and the accounting system (Microsoft Business Central)
• Assist with month-end balance sheets reconciliations and other related month end tasks
• Help develop and maintain financial guidelines, templates, systems, and procedures as required.
• Help ensure a strong financial control environment, ensuring accounting records are complete and accurate
• Provide cover for other Finance team members, as required.
• Any other duties commensurate with the post as requested by the Senior Financial Reporting and Compliance Manager.
Qualifications and experience
Essential
• Advanced Excel skills and strong general IT skills.
• Experience working in the Finance department of an International NGO or local NGO funded by international grants.
• Excellent verbal and written communication in English.
• Experience working with multiple currencies.
Personal attributes
Essential
• Thoroughness and strong attention to detail.
• Proven ability to produce work with a high degree of accuracy.
• Flexible, “can-do” attitude.
• Demonstrates confidence and tenacity in interactions with people in other teams and/or organisations.
• Willing to suggest improvements in current processes that will increase efficiency and/or effectiveness.
• Ability to work independently, displaying strong initiative and tenacity in solving day-to-day problems.
• Strong organisational skills and efficient time management, ability to manage multiple tasks and priorities.
• Team player committed to the Freedom Fund’s values.
• Ability to build relationships with a wide range of individuals from diverse backgrounds
The client requests no contact from agencies or media sales.
Thank you!
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.
Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees.
You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.
The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
- Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
- Develop, implement, and maintain Supporter Care Policies and Guidelines.
- Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
- Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
- Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
- Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
- Work closely with Communications in responding to reputational or issues-based queries.
- Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
- Champion Supporter Care best practices across the organisation.
- Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
- Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
- Share supporter feedback with the wider team to promote a supporter focussed organisation.
- Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
- Lead and/or support on in-person and online events to deepen supporter care as required.
- Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
- Provide colleagues with Supporter Care training and resources.
- Support the Senior Database Manager with annual planning and budgeting.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of managing or working with a fulfilment agency to deliver excellent customer service.
- Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
- Experience using Salesforce or similar CRM products/fundraising databases.
Essential Skills/Knowledge
- Ability to prioritise multiple tasks within a collaborative team environment.
- Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
- Strong written and verbal communication and interpersonal skills.
- Demonstrates patience, empathy, and understanding.
- Attention to detail.
- An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Line management.
- Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 2nd December 2024
Interviews date: Week commencing 9th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency
Registered Charity
51 - 100
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Thank you!
The Jesuit Refugee Service (JRS) is an international Catholic organisation, founded in 1980 with a shared global mission to accompany, serve and advocate alongside and for the rights of refugees and forcibly displaced people. Our work is based on hospitality, carried out in a spirit of compassion and solidarity, encouraging participation and community, aiming to kindle hope, secure justice and affirm the dignity of refugees and forced migrants. Based in the Hurtado Jesuit Centre in Wapping, East London, JRS UK supports refugees and asylum seekers in the UK and works in wider collaboration with JRS offices around the world.
We employ 29 full-time and part-time staff and have around 100 volunteers, from a wide variety of backgrounds, nationalities, and generations; people of all faiths and none; including refugees, young graduates, and vowed members of religious congregations. In order to deliver our work, JRS UK generates around £1.8m in income each year, a substantial percentage of which is generously donated each year by Jesuits in Britain.
After nine years of successfully growing and developing JRS UK, our Director Sarah Teather is stepping down to pursue new projects. Under Sarah’s inspiring leadership, JRS UK has been on a transformational journey to mature as an organisation, now delivering a range of services including providing advice, support and hardship grants, outreach services and advice, including legal advice. Much remains to be done in serving the people we exist to support, and we seek a new Director to take over from Sarah.
Our new Director will, in collaboration with the Management Board, staff and stakeholders, build on developments of recent years and develop JRS UK’s strategic vision in response to changes in the external refugee and asylum-seeker environment, and be capable of reaching out beyond the current polarised debate to build mutual understanding.
We are looking for an expert leader and manager who brings knowledge and experience of the refugee sector. You will be participative in style, approachable, and committed to the JRS UK mission of walking alongside refugees. It may be that you already operate in a CEO role or similar, or that you are looking to transition into your first executive director role, while bringing transferable leadership experience.
You will be joining an exceptional organisation and will lead a dedicated team of staff and volunteers. JRS UK is rooted in Church teaching but is open to people of all faiths – and none – and people who work for us are proud of the multifaith team and approach. While you will need to demonstrate sympathy and respect for Catholic Social Teaching, we welcome applications from candidates from all backgrounds and beliefs.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Head of Finance and Governance with a human rights foundation, on a full-time, permanent basis. As Head of Finance and Governance, you will be responsible for overseeing all financial operations and ensuring the foundation adheres to the highest standards of regulatory compliance.
Please note, this role is fully office based in central London.
As Head of Finance and Governance, you will:
- Oversee all aspects of financial planning, budgeting, and forecasting
- Manage and monitor cash flow, forecasts by restricted causes, and the overall financial performance
- Prepare accurate financial reports for the COO, Founders or Board of Trustees, including monthly management accounts, impact reports and reporting against the agreed KPIs
- Lead on the preparation of the annual budget, consolidating the UK and overseas budget, and provide financial analysis to support decision-making across the organisation
- Ensure compliance with all tax, financial, and regulatory requirements relevant to a charitable organisation
- Develop, implement, and maintain policies and procedures to manage risk and ensure strong governance across UK and Overseas
- Act as the main point of contact for legal matters and ensure that contracts and agreements are legally sound
- Develop and implement a comprehensive risk management framework to identify and mitigate financial, operational, and reputational risks.
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be fully qualified (ACA, ACCA, CIMA, or other relevant professional qualification)
- Have a strong understanding of financial management, charity governance, and compliance requirements
- Have experience in managing external audits and working with auditors, legal professionals, and regulatory bodies
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Harris Hill is recruiting for a Accounts Payable Officer on a 12-month Fixed Term Contract in London (Hybrid)
- Position: 12-month fixed term contract
- Reports to: Head of Finance
- Salary: £27,500pa
- Hybrid Working: 2 days a week is required at their offices in London.
- Hours of work: Full Time, 37.5 hours per week
The Accounts Payable Officer will work on purchase ledger, sales ledger, credit card management and maintaining the staff expenses.
You will cover the following:
- Maintain the purchase ledger, including processing purchase invoices and payments, dealing with queries, and ensuring all accounts are accurately reconciled.
- Maintain the sales ledger, including raising sales invoices, processing receipts, dealing with queries, and recovering debts
Thank you!
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking an experienced legacy professional to lead and grow MAP’s legacy giving programme. This role is instrumental in generating circa £1m annually, directly contributing to MAP’s vital work. You’ll take the lead in building MAP’s legacy programme – from marketing legacies to stewarding prospects, enquirers and pledgers. Working collaboratively across teams, you’ll design engaging supporter journeys that ensure an exceptional experience, strengthening MAP’s legacy pipeline. You’ll also play a pivotal role in strengthening the profile of legacy giving at MAP, building strong connections internally and externally. This role offers an exciting opportunity to build a legacy programme and join a passionate, collaborative and growing team committed to innovation and excellence in fundraising. You’ll have opportunities for professional growth and access to training and development to further enhance your legacy fundraising expertise.
About You
We’re looking for a pro-active individual with a proven track record in building legacy fundraising strategies and delivering multi-channel campaigns. You’ll have excellent project management, leadership and communication skills, and be adept at analysing performance data to adapt and optimise plans. You’ll be skilled in both digital and offline fundraising, with a supporter-centric approach. You’ll have a passion for the power of legacies to bring change, keen to bring this insight to Medical Aid for Palestinians. If you’re ready to lead a dynamic and growing legacy programme that makes a real difference to Palestinian health and dignity, we’d love to hear from you.
Duties and key responsibilities
Leadership and Strategy
• Lead the development of the legacy programme, creating a strategic plan that considers audiences, products and channels and which is aligned to MAP’s fundraising strategy.
• Monitor and analyse trends within legacy giving, both internally and externally, using these findings to influence the direction of the programme.
• Manage and support the Legacy Marketing Officer (fixed term) and liaise with MAP’s legacy administration consultant to ensure excellence in both legacy marketing and administration. Assess resources and develop business plans to support team changes as and when relevant.
• Champion legacy giving throughout MAP, influencing and engaging colleagues across the organisation and raising the profile of this income stream.
• Build and manage relationships with external partners including agencies and suppliers including creative, print/fulfilment and free will providers.
Campaign Planning and Management
• Plan, implement and optimise legacy marketing campaigns across various channels, ensuring alignment with MAP’s broader fundraising goals.
• Collaborate with internal teams and external partners to develop audience-led content and materials that drive engagement with legacy giving.
• Monitor, analyse and report on campaign performance, adjusting plans and activity based on insights and trends with a view to maximise ROI.
• Develop and maintain effective supporter journeys tailored to legacy prospects and legacy intenders/pledgers, ensuring a consistent, engaging and inspiring experience.
Innovation
• Lead legacy marketing innovation by identifying and testing new channels, tools and approaches to enhance MAP’s legacy offering.
• Stay updated on trends and legacy marketing best practice, with the goal of developing MAP into a leader in legacy fundraising.
Budget Management
• Create and oversee the legacy budget, setting income and expenditure targets in collaboration with the Head of Individual Giving.
• Manage financial planning, reporting, and risk assessment for the legacy budget.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Experience
• Proven track record in legacy programme management across various channels, with evidence of successful development of legacy fundraising strategies.
• Skilled in performance reporting, data analysis and using insights to shape a legacy programme.
• Experience creating acquisition fundraising plans across channels (online and offline) and delivering supporter journeys across a range of audiences.
• Excellent project management skills, including managing multiple projects and priorities at once.
• Experience of day-to-day management of external stakeholders and agencies.
• Experience in planning and budgeting – with proficiency in legacy forecasting.
Knowledge, skills and abilities
• Able to confidently analyse results and extract insights to inform campaigns.
• Excellent digital, written and verbal communication skills, with a supporter-centric approach.
• Effective management and leadership skills.
• Highly proactive – excellent at networking, communicating and influencing.
Education/training
• Direct marketing or fundraising qualification and/or equivalent experience (desirable).
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
Thank you!
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills.
About You
we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.
Duties and key responsibilities
Leadership and Strategy
• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.
• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.
• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.
• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.
Planning and Management of Campaigns
• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.
• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.
• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.
• Manage and motivate a range of agency partners and suppliers.
• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.
Innovation
• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency.
• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.
• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity.
Budget Management
• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.
• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.
PERSON SPECIFICATION
Education/training
• Relevant direct marketing/fundraising qualification and/or equivalent experience.
Knowledge / Experience
• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth.
• Experience managing a regular giving or loyalty programme.
• Confident with end-to-end project management, including managing multiple projects and priorities at once.
• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.
• Strong track record in developing direct marketing strategies.
• Experience in strategic planning, project management, budgeting and forecasting.
• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.
• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns.
Skills
• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.
• Expertise in digital and written communication, with a supporter-centric approach.
• Able to balance short and long-term priorities and manage opportunities and risks.
• Effective management and leadership skills, with experience of line management.
• Highly proactive - excellent at networking, communicating, and influencing.
Personal attributes and other requirements
• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work
• Commitment to the aims, values and ethos of MAP.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Abide by organisational policies, codes of conduct and practices
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in appalling and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the previous Rwanda policy), and support of young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer casework teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The successful candidate will lead our Asylum Team of volunteer caseworkers to support individuals in their asylum claim, assisting with legal referrals and onward signposting where appropriate. They will work collaboratively with other Volunteer Team Leads and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Team Lead / Coordinator
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Lead existing team(s) of volunteers to undertake their specified casework roles as agreed with the Head of Department.
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Conduct quarterly 1:1s with volunteers to receive feedback, reaffirm commitments, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
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Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Volunteer Team Leads.
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Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
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Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required.
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Oversee the appropriate collection and management of client information and data, ensuring that volunteers adhere to organisation policy at all times.
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Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
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Recruit, train and onboard new volunteers with the support of the Head of Department.
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Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
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Report on team progress to the Head of Department, CEO and senior leadership via pre-arranged channels and format.
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Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering any strategic litigation cases undertaken by the Department.
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Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on support of refugees and people seeking asylum.
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Attend and contribute meaningfully to team meetings.
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Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
Individual casework
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Manage own limited, complex caseload of adult asylum seekers requiring legal representation where required to support the volunteer casework team.
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Communicate effectively and sensitively with clients and refer to legal firms.
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Identify clients’ individual wellbeing needs and make onward referrals in line with this. Provide emotional support to clients through the process of claiming asylum in the UK.
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Liaise with legal teams on behalf of clients where necessary.
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Keep relevant records up to date to allow for quick and effective retrieval.
Person specification
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In-depth understanding of the UK asylum system
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Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
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Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
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Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
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Clear leadership ability, with the capability to act with initiative and drive
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An understanding of the volunteer experience including potential challenges volunteers may face
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Self-motivated and used to managing multiple priorities to meet deadlines
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Collaborative team member with excellent verbal and written communication skills
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Strong digital literacy, including ability to work on Google Workspace and Office 365
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Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
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Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and what skills and experience you have that meets the person specification. The recruitment process will include two interview stages. We will be reviewing applications as they arrive and reserve the right to close the posting before the closing date.
Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to reply or feedback to applicants who are not successful in securing an interview. We do however thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration system. If you have first hand experience applying for asylum in any country, please let us know in your application. We do however respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
We also recognise that experience comes from more than just employment history and encourage anyone who meets most of the specification for this role to apply even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at ukadmin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant to the role.
If you have any questions about this or need additional support with the application process for any reason, please contact us at ukadmin [@] care4calais .org.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
How this role fits into the vision and objectives of Causeway
We currently have an exciting opportunity for an Accommodation Advocate working within our North West safe-houses. This role includes providing Service Users with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home office. You will also have duties in relation to the accommodation, including cleaning and preparing service user bedrooms for new arrivals.
RESPONSIBILITIES:
- Case working service users identified as PVOHT (Potential Victims of Human Trafficking).
- Regular feedback and review meetings with Accommodation Coordinator.
- Arranging and attending appointments with Service users including families.
- Following up all the paperwork and details of VOHT in adherence to the terms of the contract; including on line reporting. Including but not limited to; weekly reviews, risk assessments, support plans and inductions.
- Ensuring that volunteers who work with you on shift have the proper level of support and adhere to policies and procedures.
- Ensuring that all Key Performance Indicators (KPIs) are met.
- Ensuring progression of PVOHT through system;
- Liaising with organizations and individuals regarding VOHT and Causeway in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.
- Identifying support hours and ensuring accurate logging of all hours.
- Ensuring paperwork is being completed correctly and in a timely fashion.
- Ensuring exit strategies are being prepared in a timely fashion.
- Dealing with out of hour crisis in accordance with standby rota.
- Receiving out of hours’ referrals, carrying out inductions, weekly reviews and updating the IT system.
- Ensuring adherence to all internal procedures regarding Causeway, the Safe Houses and any legislation.
- Promoting Causeway in adherence to the terms of the contract – this may include attending events on behalf of Causeway as a whole.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading social justice charity organisation supporting those in need?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
About the role?
Reporting to the Bid Manager you will:
- Plan, write, edit and submit tenders owning an opportunity through all stages from tender release to submission
- Research and review opportunities, identifying key requirements and communicating the requirements effectively with internal and external stakeholders
- Obtain information required to produce compelling, high-quality bids from internal and external stakeholders, including through own research
- Effectively work to bid project milestones to ensure timely submission
- Work collaboratively with key members of the operational teams to ensure that ways of working are positioned in line with USPs and agreed win themes
- Undertake in-team quality control of other writers’ bids to ensure that all submissions are the highest-possible quality
- Review submissions to drive continuous improvement through analysis of feedback, taking account of market knowledge and suggesting changes/improvements
- Continually update the information library for future bids, ensuring good knowledge of market competitors
- Work well with the wider team to ensure coordination and compliance of the defined bid process is maintained
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
We are seeking a Bid Writer to enhance our Business and Strategy Team. Experience in bid writing is desired, but not essential. We would like to hear from you if you are looking to enhance your writing skills and experience to create high-quality commercial bids. You should have good project management skills and be able to bring information from various sources into compelling written proposals. We welcome applicants who have recently graduated from university with a degree that demonstrates excellent analytical and writing skills. Reporting to the Bid Manager you will be a supportive team member able to work in a fast-paced environment, with competing deadlines and able to use your excellent communication skills to influence key stakeholders. Having experience of Local Government tendering would be an advantage.
Benefits
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme.
- Supportive working environment fostering a good work/life balance.
- Support with continuous professional development.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact Human Resources for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on the advert page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: Midnight on 2nd December 2024; however, VoiceAbility reserve the right to interview suitable candidates as applications are received and therefore withdraw the vacancy before this date.
Want to know more about VoiceAbility and the role? Click to apply to see more details.
The client requests no contact from agencies or media sales.
Thank you!
Do you imagine yourself organising a programme of engagement with parliamentary audiences for a leading human rights charity? Do you want to use your skills and experience to build and maintain relationships across the House of Commons? Have you got knowledge and understanding of parliamentary procedures? If this is you, then apply to join us as Parliamentary Manager – House of Commons at Stonewall.
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full.
Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
As Parliamentary Manager – House of Commons, you would be a key part of a team of driven, passionate people who are working together to deliver our Free to Be Strategy (2021-25). For this role we are looking for an excellent relationship builder who can engage effectively with politicians from across parties to advocate for LGBTQ+ communities. You'll also have experience in drafting timely and accurate policy briefings, a good awareness and understanding of current political issues in the House of Commons, and the ability to mobilise MPs on key issues affecting LGBTQ+ communities and present our priorities effectively.
Our people make up a vibrant, dynamic community. Lots our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships.
Salary: £37,535 - £45,967
Vacancy Type: Fixed Term Contract
Hours: Full time
Closing Date:1st December 2024
You may also have experience in the following: Senior Engagement, Engagement Officer Programme Engagement, Engagement Manager, Project Manager, Stakeholder Management, Programme Manager, Project Officer, Project Support Officer, Finance, etc.
REF-218 034
Thank you!
Do you imagine yourself organising a programme of engagement with parliamentary audiences for a leading human rights charity? Do you want to use your skills and experience to build and maintain relationships across the House of Lords? Have you got knowledge and understanding of parliamentary procedures?? If this is you, then apply to join us as Parliamentary Manager – House of Lords at Stonewall.
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full.
Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
As Parliamentary Manager – House of Lords, you would be a key part of a team of driven, passionate people who are working together to deliver our Free to Be Strategy (2021-25). For this role we are looking for an excellent relationship builder who can engage effectively with Peers from across parties to advocate for LGBTQ+ communities. You'll also have experience in drafting timely and accurate policy briefings, a good awareness and understanding of current political issues in the House of Lords, and the ability to mobilise Peers on key issues affecting LGBTQ+ communities and present our priorities effectively.
Our people make up a vibrant, dynamic community. Lots our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships.
Salary: £37,535 - £45,967
Vacancy Type: Fixed Term Contract
Hours: Full time
Closing Date: 1st December 2024
You may also have experience in the following: Senior Engagement, Engagement Officer Programme Engagement, Engagement Manager, Project Manager, Stakeholder Management, Programme Manager, Project Officer, Project Support Officer, Finance, etc.
REF-218 030
Thank you!
Harris Hill is recruiting for a Finance Assistant on a 12-month Fixed Term Contract for this Rehabilitation Charity based in London (Hybrid)
- Position: 12-month fixed term contract
- Reports to: Head of Finance
- Salary: £27,500pa
- Hybrid Working: 2 days a week is required at their offices in London.
- Hours of work Full Time, 37.5 hours per week
THIS IS AN URGENT POSITION LOOKING FOR SOMEONE TO START IN TWO WEEKS.
Interviews are in the next couple of days
As Finance Assistant, you will ensure the delivery and continued development of consistently high quality, cost-effective and responsive services, grounded in the charitable mission, vision and values.
- You will be responsible for the purchase ledger, sales ledger, credit card management and maintaining the staff expenses.
- The Finance Assistant will assist with maintaining finances and developing financial systems. The post holder will work closely with charity budget holders as well as external stakeholders including customers, suppliers and banks.
Key Responsibilities
- Maintain the purchase ledger, including processing purchase invoices and payments, dealing with queries, and ensuring all accounts are accurately reconciled.
- Maintain the sales ledger, including raising sales invoices, processing receipts, dealing with queries, and recovering debts.
- Process and reconcile all monthly credit card statements.
- Support the roll out, embedding and maintaining the Expenses App.
- Assist with financial reporting to funders, including collating and copying detailed evidence of expenditure.
- Maintaining petty cash records and reconciling the petty cash float.
- Carry out inductions to explain finance processes to new members of staff and volunteers.
- Provide administrative support to the Head of Finance as appropriate.
Thank you!
We are seeking a passionate and experienced Fundraising Manager to join our team and lead our fundraising efforts. This is a key role in ensuring we have the resources to continue providing vital support to survivors of torture and human rights violations.
About us
Room to Heal is a human rights charity and therapeutic community based in London. Our mission is to support people who have survived or witnessed torture and organised violence to rebuild their lives in exile, through an integrated programme of therapeutic and casework assistance. We offer a range of activities including: therapy groups, gardening and food-growing, individual therapy and casework, theatre workshops, cooking and social gatherings, and therapeutic retreats.
At the heart of our work lies the cultivation of community, through which our members can restore meaningful relationships with themselves and others, overcome the legacy of their traumatic experiences and integrate into the UK. Our community is currently made up of over 100 members from over 30 countries: including former political prisoners; people who have been persecuted on account of their sexuality or religious belief; and those who have escaped trafficking.
About the role
We are seeking a passionate and experienced Fundraising Manager to join our team and lead our fundraising efforts. This is a key role in ensuring we have the resources to continue providing vital support to survivors of torture and human rights violations. As the Fundraising Manager, you will play a pivotal role in developing and implementing a comprehensive fundraising strategy, building relationships with key donors, and exceeding fundraising goals. We are predominantly funded by Trusts and Foundations and you will play a very important role in maintaining and expanding this funder base, as well as helping Room to Heal to diversify our income streams.
Hours: 22.5 hours / 3 days
Contract: Permanent
Location: Hybrid
The client requests no contact from agencies or media sales.